SIHOO M76-M111 Home and Office Medium Back Office Chair Installation Guide
- June 14, 2024
- SIHOO
Table of Contents
SIHOO M76-M111 Home and Office Medium Back Office Chair
Product Information
Specifications
Lumbar support height adjustment
Product Usage Instructions
Installation
- Refer to the user manual for detailed installation instructions.
- If needed, you can visit our official website sihoooffice.com for an installation video.
Warranty Service
The chair comes with a product warranty service. If there is any problem
with the chair, please contact our after-sales service department on SIHOO
store immediately. They will provide you with a satisfactory solution.
Contact Information
Please feel free to contact us via the following email:
service@sihoooffice.com. We are always here
for our customers.
FAQ
About Products:
The backrest mesh is broken.
Please contact us, and we will arrange the delivery of a replacement.
The chair is too short for me.
Please adjust it to the maximum height to see if it’s suitable for you. If
not, we recommend changing the gas lift.
What if I receive a damaged or incorrect product?
If you receive a defective, incorrect, or incomplete product, please contact
us immediately and keep all items and packaging materials until your claim is
resolved. If your replacement product is out of stock, we will notify you
immediately of the estimated arrival date and work with you to suggest a
suitable replacement product.
I hear noises when sitting on the chair.
Please check if all parts of the chair have been installed tightly. If not,
there might be a problem with the mechanism, and we recommend you send us a
video for further evidence first.
Why would the armrest shake?
Please check whether the screws are tightened enough first, then check the
shaking of the armrest pad.
The backrest shakes.
The backrest might not be installed tightly. It’s recommended to reinstall it
first.
There is an abnormal odor when the chair is taken out of the box.
Please leave the chair in an airy room for 2-3 days before use.
There are scratches or cracks in the backrest or other parts.
We hope this does not affect the normal use of the chair, and you can consult
us for the replacement of the flawed parts.
Hello Friend,
Thank you for choosing the SIHOO office chair. If you need an installation
video, you can go to our official website
sihoooffice.com
The chair comes with a product warranty service. If there is any problem with the chair, please contact our after-sales service department at the SIHOO store, immediately, and believe that they will provide you with a satisfactory solution. If the chair meets your needs, welcome to share your feelings. Please feel free to contact us via the following email: service@sihoooffice.com
Thank you for being one of our customers. We love our customers, if you need us, we will always be here. SIHOO
CAUTION! Work on gas springs only by trained specialist personnel.
Installation and commissioning
- Installation and commissioning.
- Check whether the parts are complete and damaged.
- Choose a spacious and clean site when assembling. Paper is laid flat on the ground to prevent parts from colliding with the ground during installation.
- Use a soft flannel to remove the dirt on the furniture surface after installation. DO NOT wipe the furniture with a rag with gravel.
PIs read the Safety instructions below carefully
- Please use on the flat floor and one chair can only bear one person’s weight;
- To avoid using the wrong screws, please fix all the screws before tightening them;
- Please don’t let the child sit on the chair alone if he is under 5 year-old;
- Please don’t sit on the armrest, in case cause some danger;
- Do not stand on the chair or use it as a ladder or footsteps;
- Please don’t put overweight on the chair or used as trolley;
- Don’t use sharp or hooked objects to scrape the chair and do not get it close to the fire;
- To avoid any harm to your fingers, don’t insert them into the mechanism while sitting.
Functions
(The size will be according to regular practice)
Parts list
(The size will be according to regular measurements: One more as a backup)
Assemble Introduction
(The size will be according to regular measurements)
- Use 5pcs( M5*38) size screws to fix the five chair legs on the chair leg connection base. Connect the base, then insert the wheels.
- Insert the gas lift into the base.
- Fix the mechanism to the seat initing Me screws Pay attention to the front and back direction.
- Fix the back plate to the seat with 4pcs(M6*35) screws including the shim.
- Connect 2pcs (M8*40) armrest screws with two small shims to the armrest and backrest, and then press the armrest decorative cover into the saddle screw part.
- Put the mechanism into the gas lift and pull down the armrest.
Help Center
About Products:
The backrest mesh is broken.
Please contact us, and we will arrange the delivery of a replacement.
The chair is too short for me.
Please adjust it to the maximum height to see if it's suitable for you. If not, we recommend changing the gas lift.
What if I receive a damaged or incorrect product?
If you receive a defective, incorrect, or incomplete product, please contact us immediately and keep all items and packaging materials until your claim is resolved. If your replacement product is out of stock, we will notify you immediately of the estimated arrival date and work with you to suggest a suitable replacement product.
I hear noises when sitting on the chair.
Please check if all parts of the chair have been installed tightly. If not, there might be a problem with the mechanism, and we recommend you send us a video for further evidence first.
Why would the armrest shake?
Please check whether the screws are tightened enough first, then check the shaking of the armrest pad.
The backrest shakes.
The backrest might not be installed tightly. Its recommended to reinstall it first.
There is an abnormal odor when the chair is taken out of the box.
Please leave the chair in an airy room for 2-3 days before use.
There are scratches or cracks in the backrest or other parts.
We hope this does not affect the normal use of the chair, and you can consult us for the replacement of the flawed parts.
There are missing parts in this order.
In this case, please inform us which parts are missing with your order number and offer us a photo of all the parts you currently have. Then we will report this to the factory and arrange the delivery or work with you to find a satisfactory solution.
The chair makes me uncomfortable, but I cannot find where the problem is.
We are sorry to hear that you are having an unsatisfactory user experience. Please kindly send us a photo or video of where the problem might lie. This way, we can better locate the problem and offer you a solution.
About Delivery:
What is the estimated delivery time?
Home delivery within the continental U.S. usually takes 3-8 days.
The product has not been delivered.
We apologize for the inconvenience caused. Due to COVID-19, shipping may experience delays. Please be patient, and we will keep track of it with you.
The product fails to be dispatched.
Please contact us, and we will confirm your address again. Then we will report this to the DPD.
The shipping information has not been updated.
Due to a large quantity of orders, it might take some time before the information is fully updated. Your patience is highly appreciated.
There are scratches or cracks in the backrest or other parts.
We hope this does not affect the normal use of the chair, and you can consult us for the replacement of the flawed parts.
About Orders:
Can I cancel my order?
For items that have not been delivered or items with delayed delivery, canceling the order will be accepted. Inventory items are usually shipped within 24-48 hours after an order is placed. Once the items are shipped, they cannot be canceled. Orders of customized or special items cannot be canceled.
My order is lost during delivery.
Please contact the responsible logistics center and report detailed information to them for compensation. If you need any help concerning this, feel free to contact us.
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