SIHOO V1-M109 High Back Office Chair Installation Guide
- June 14, 2024
- SIHOO
Table of Contents
V1-M109 High Back Office Chair
PRODUCT
INSTALLATION GUIDE
6865-110.5112(130)CM
www.sihoooffice.com
Model: V1-M109
Hello Friend,
Thank you for choosing SIHOO office chair.
If you need an installation video, you can go to our official website
sihoooffice.com.
The chair comes with product warranty service. If there is any problem with
the chair, please contact our after-sales service department on SIHOO store
immediately, and believe that they will provide you with a satisfactory
solution. If the chair meets your needs, welcome to share your feelings.
Please feel free to contact us via the following email:
service@sihoooffice.com
Thank you for being one of our customers. We love our customers, if you need
us, we will always be here.
SIHOO
CAUTION !
Work on gas springs only by trained specialist personnel.
Assembly Instruction
(The size will be according to regular measurements）
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Screw the castors into the legs.
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Put the gaslift into the center of the base.
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Connect the seat and footrest with four M6*20 screws.
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Connect the mechanism and seat with four M6*25 screws with small spacers.
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Use three M8*40screws and spring lamination and small shims to connect the the seat cushion to the backrest.
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Put the upper part of the assembled chair into the gaslift.
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Insert the armrest into seat cushion, use the armrest knobs and big shims to install the armrest on the seat cushion.
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Insert the backrest into the slot.
Functions
( The size will be according to regular practice）
Installation Safety Guideline
- Please read through assembly instruction and parts list before any installation.
- Please check if there are missing parts or any damages.
- Please put on the protection gloves to avoid any injury when installing.
- Please choose a spacious and clean place and cover a paperboard on the floor to avoid any friction damage when proceeding the instllation.
- Please fasten all the screws and shims into the installation positions tightly according to the Assembly Instruction.
- Please be aware that the gaslift would be difficult to remove once installed.
If the chair is needed to be removed, firstly,you can apply a rubber hammer to remove it by tapping the gaslift head a few times; then you may take out the chair base. Secondly, tap on the five legs to loosen the gaslift from the base. Please be careful during the operation.
(Disclaimers: customers will be responsible for any damage or injury caused by misconduct of installation, please be careful.)
Precautions for use
- The product was designed for one person only, please do not be seated more than one person.
- You shall refer to the functions instruction when you are using the product.
- The product can only be seated when all the screws and parts are fastened. All parts should be checked on every three months routinely to make sure no loose.
- Please use the product on the flat floor. Away from humid enviroment, any fire hazards and direct sunlight.
- Children under 5 shall be accompanied by adults when using the product.
- Please do not stand on the chair or use it as a ladder or footsteps.
- Please do not sit on the armrests in case of causing any danger.
- Please use a soft cloth to clean up the dust on the product before usage. Do not use rough cloth to wipe the product.
- For your own safety, please do not uninstall the gaslift.
Parts List
( The size will be according to regular measurements; Screws and shims with
one more as a backup)
Note: Please separate the screws by size
before assembly for easy installation.
Help Center
About Products:
Q: The backrest mesh is broken.
A: Please contact us, and we will arrange the delivery of a eplacement.
Q: The chair is too short for me.
A: Please adjust it to the maximum height to see if it’s suitable for you. If not, we recommend changing the gas lift.
Q: What if I receive a damaged or incorrect product?
A: If you receive a defective, incorrect, or incomplete product, please contact us immediately and keep all items and packaging materials until your claim is resolved. If your replacement product is out of stock, we will notify you immediately of the estimated arrival date and work with you to suggest a suitable replacement product.
Q: I hear noises when sitting on the chair.
A: Please check if all parts of the chair have been installed tightly. If not, there might be a problem with the mechanism, and we recommend you send us a video for further evidence first.
Q: Why would the armrest shake?
A: Please check whether the screws are tightened enough first, then check the shaking of the armrest pad.
Q: The backrest shakes.
A: The backrest might not be installed tightly. It’s recommended to reinstall it first.
Q: There is an abnormal odor when the chair is taken out of the box.
A: Please leave the chair in an airy room for 2-3 days before use.
Q: There are scratches or cracks in the backrest or other parts.
A: We hope this does not affect the normal use of the chair, and you can consult us for the replacement of the flawed parts.
Q: There are missing parts in this order.
Q: The chair makes me uncomfortable, but I cannot find where the problem is.
A: We are sorry to hear that you are having an unsatisfactory user experience. Please kindly send us a photo or video of where the problem might lie. This way, we can better locate the problem and offer you a solution.
Q: What is the estimated delivery time?
Q: The product has not been delivered.
A: We apologize for the inconvenience caused. Due to COVID-19, shipping may experience delays. Please be patient, and we will keep track of it with you.
A: Please contact us, and we will confirm your address again. Then we will report this to the DPD.
Q: The shipping information has not been updated.
Q: There are scratches or cracks in the backrest or other parts.
A: We hope this does not affect the normal use of the chair, and you can consult us for the replacement of the flawed parts.
Q: Can I cancel my order?
Q: My order is lost during delivery.
A: Please contact the responsible logistics center and report detailed information to them for compensation. If you need any help concerning this, feel free to contact us.