OKP C5 Robot Vacuum Cleaner User Manual

User manual
OKP C5 Robot Vacuum Cleaner

C5 Robot Vacuum Cleaner

Congratulations on the purchase of your OKP ROBOTS!
We hope it brings you satisfaction. We trust your purchase will keep your home clean and provide you a high-quality life.
Should you encounter situations that have not been properly addressed in this User Manual, please contact our Customer Service Center, we will solve your specific problem. For more information, please visit the OKP ROBOTICS official website: www.okplife.com or send email to support- us@okprobot.com support- eu@okprobot.com.
The Company reserves the right to make technological and/or design changes to this product for continuous improvement.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: Read all safety warnings and instructions. Failure to follow the warnings and instructions may result in electric shock, fire or serious injury.
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
For Household use only
When using an electrical appliance, basic precautions should always be followed, including the following:

1. The robot must be used in accordance with the directions in this User Manual. Our company cannot be held liable or responsible for any damages or injuries caused by improper use.
2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. x. Do not allow children to sit on the vacuum.
3. Clear the area to be cleaned. Remove power cords and small objects from the floor that could entangle the Robot. Tuck rug fringe under the rug base, and lift items such as curtains and table cloths off the floor.
4. If there is a drop off in the cleaning area due to a step or stairs, you should operate the Robot to ensure that it can detect the step necessary to place a physical barrier at the edge to keep the unit from falling. Make sure the physical barrier is not a trip hazard.
5. Only use as described in this manual. Only use attachments recommended or sold by the manufacturer.
6. Please make sure your power supply voltage matches the power voltage marked on the Docking Station.
7. Do not handle or plug appliance with wet hands.
8. Non-rechargeable batteries are prohibited.
9. Do not use without dust bin and/or filters in place.
10.  Do not operate the robot in an area where there are lit candles or fragile objects on the floor to be cleaned.
11. Do not use and store in extremely hot or cold environments (below -5°C /23°F or above 40°C/104°F). Please charge the robot in temperature above 0°C/32°F and below 40°C/104°F. Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
12. Keep hair, loose clothing, fingers, and all parts of body away from any openings and moving parts.
13. Do not operate the robot in a room where an infant or child is sleeping.
14. For INDOOR use ONLY. Do not use the robot in outdoor, commercial or industrial environments. Do not use Appliance on wet surfaces or surfaces with standing water.
15. Do not allow the robot to pick up large objects like stones, large pieces of paper or any item that may clog the robot.
16. Do not use the robot to pick up flammable or combustible materials such as gasoline, printer or copier toner, or use in areas where they may be present.
17.  Do not use the robot to pick up anything that is burning or smoking, such as cigarettes, matches, hot ashes, or anything that could cause a fire.
18. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
19. Take care not to damage the power cord. Do not pull on or carry the robot or the Docking Station by the power cord, use the power cord as a handle, close a door on the power cord, or pull power cord around sharp edges or corners. Do not run the robot over the power cord. Keep power cord away from hot surfaces. Do not unplug by pulling on cord, To unplug, grasp the plug, not the cord.
20. If the power cord is damaged, it must be replaced by the manufacturer or its service agent in order to avoid a hazard.
21. Do not use the Docking Station if it is damaged.
22.  Do not use the robot or the Docking Station if it is not working properly, has been dropped, damaged, left outdoors, or come in contact with water. It must be repaired by the manufacturer or its service agent in order to avoid a hazard.
23. Turn OFF the power switch before cleaning or maintaining the robot. Turn off all controls
24. The plug must be removed from the receptacle before cleaning or maintaining the Docking Station.
25. Remove the robot from the Docking Station, and turn OFF the power switch to the Appliance before removing the battery for disposal of the robot.
26. The battery must be removed and discarded according to local laws and regulations before disposal of the robot.
27. Please dispose of used batteries according to local laws and regulations.
28. Do not incinerate the robot even if it is severely damaged. The batteries can explode in a fire.
29. When not using the Docking Station for a long period of time, please unplug it.
30. Prevent unintentional starting. Ensure the switch is in the off position before connecting to battery pack, picking up or carrying the appliance. Carrying the robot with your finger on the switch or energizing the robot that have the switch on invites accidents.
31. When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws, ect, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
32. Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
33. Do not use a battery pack that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
34. Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C/265°F may cause explosion.
35. Have servicing performed by a qualified repair person using only identical replacement parts.
36. Do not modify or attempt to repair the robot or the battery pack (as applicable) except as indicated in the instructions.
37. Do not operate the robot in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.
38. Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
39. Use the robot only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
40. The robot contains batteries that are only replaceable by skilled persons. To replace the robot’s battery, please contact Customer Service.
41. If the robot is not going to be used for a long time, fully charge the robot, power it OFF, and unplug the Docking Station.

SAVE THESE INSTRUCTIONS
To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation.
To ensure compliance, operations at closer than this distance is not recommended. The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter.

| Short-circuit-proof safety isolating transformer
---|---
| Switch mode power supply
| For indoor use only
****| Direct current
| Alternating current
| detachable supply unit

Correct Disposal of this Product

**** This marking indicates that this product should not be disposed of with other household waste throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To recycle your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can safely recycle this product.

Federal Communications Commission (FCC) Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generate, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user 5s authority to operate this equipment.

RF exposure warning
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter.

Product introduction

1.1 Packing list

Note: Figures and illustrations are for reference only and may differ from actual product appearance. Product design and specifications are subject to changes without notice.

1.2 Part Name

1.2 Part Name

Preparation

2.1 Assemble and charge

1. Remove the protective film on the robot and docking station
2. Install the side brushes
3. Placement of the charging base /connection of power supply

• Place the docking station on an open place.

• Connect the power supply and tidy up the power cord to avoid twining. 4. Turn on the robot
  Green at the bottom of the Power Switch is ON.
  Red at the bottom of the Power Switch is OFF.
  Reminder: Cannot charge when product is turned off.

  5. Charging
     Place the robot at Docking Station and make sure to align the charging electrodes.
     A full charge takes 4.5 hours.

2.2 Using environment preparation

Tidy up the room

Organize the items on the floor, such as wires, slippers and other sundries to avoid affecting the operation of the robot.

Do not allow the sweeper to operate on wet or overhanging floors, etc. Close the bathroom and balcony doors.

If the rug at home has fringed edges, please put the edges under the rug in advance.

The robot can climb to the top of objects with a height of less than 12mm. If you don’t want the robot to climb on them, please take them away.

Using the product

3.1 Buttons operation & Indicator and display screens status

Short press : Start/pause
Long press for 3 seconds: Enter network distribution mode
Short press : Return and charge
Press and hold the and  at the same time for 6 seconds:
Switch the language of the broadcast voice (Chinese/English/Japanese)

Indicator Meaning

Robot status| Start/pause button light display status| Return and charge button light display status| Display status
---|---|---|---
Start up| White light flashes slowly three times and then goes out| White light flashes slowly three times and then goes out|
Cleaning| No light| No light|
Charging| No light| No light|
Automatic recharging| No light| No light|
Error| Red light always on| No light|
Error| Red light always blinking| No light|
Entering Wi-Fi pairing mode| White light Slow flashing| White light Slow flashing|
Connect to Wi-Fi| No light| No light|

3.2 Use of Boundary Strip

1. Boundary Strip can be used to isolate areas that you do not want to be cleaned (bathrooms with wet floors or areas where the sweeper may get stuck).
   In areas where you do not want the sweeper to enter the area to be cleaned, flatten the Boundary Strip along the entrance.

2. Please fix the Boundary Strip on the ground to prevent detachment, otherwise it will affect the effect of using the Boundary Strip

3. If necessary, use scissors to cut the magnetic strip short. Be sure to measure the length correctly before cutting.

3.3 App download and configuration

Downloading and installation of the “OKP” app
Method I : Scan the following QR code, and then download and install App as prompted.

https://mobile.okplife.com/#/pages/index/index

Method II : Search “OKP” in the App store, download and install the OKP app.

Note: The robot works with 2.4GHz Wi-Fi networks only.

Tips:

• Follow the guidance in the OKP app to register, login, and pair the robot.
• Please make sure that the mobile phone is connected to your Wi-Fi network before paring the robot vacuum cleaner.

3.4 Maintenance

* When cleaning and maintaining the robot and its accessories, please unplug the charging stand.

1. Open the faceplate and take out the dust bin
2. Remove the filter assembly
3. Dumping of garbage
4. Clean the Pre-filter
5. Clean the HEPA-filter

3.4 Maintenance

• When cleaning and maintaining the robot and its accessories, please unplug the charging stand.

Abnormal symptoms

4.1 Troubleshooting
If the following problems occur in the application process of the product, users can resolve them independently by comparison and inquiry.

replace consumables regularly, such as high-efficiency filters (HEPA), pre- filter, side brushes, etc.
Dust on sensors and other components| Please refer to the chapter [Maintenance] of the manual to clean the robot.
2| Unable to connect to App| The home Wi-Fi username or password entered is incorrect| Please enter the correct Wi-Fi username and password
The robot is out of Wi-Fi signal range| Make sure The robot is in range of Wi- Fi signal
The robot is not ready to be wired when the network is connected| Keep pressing the Start/pause button for 3 seconds: Entering Wi-Fi pairing mode. Please refer to the manual’s chapter [App download and configuration].
2.4G Hz network isn’t used.| Please refer to the manual’s chapter [App download and configuration].
3| Difficult to return and charge| Incorrect placement of charging base| Please place the charging stand in an open and flat area.
The charging stand is powered off or moved manually| Please check whether the charging base is connected to the power supply. Do not move the position of the charging base when the robot is working.
The home is too large, and the environment is complex| Please refer to the chapter [Using environment preparation] of the manual.
The robot didn’t clean from the docking station| Let the robot clean from the docking station.
4| Unable to charge| The power supply is not connected, or the plug is loose| Check whether both ends of the power adapter are connected and powered
on normally.
Poor contact between the robot and the charging electrode of the docking station| Ensure that the charging electrode of the robot and the charging base are fully connected, and clean the charging electrode of the robot and the docking station regularly.
Battery deterioration caused by non-long-term use| It is recommended to use this product frequently. If not used for a long time, please turn off the power switch under the cover after fully charged and keep charging once a month. If the battery cannot be charged, please contact the after-sales service.

• If the fault cannot be eliminated according to the operation in the table, contact our customer service representative.

Technical parameters

Note: Since the product needs continuous improvement, the actual product shall prevail.
Our company reserves the right to update the product.

Warranty

This warranty covers the repair or replacement of the malfunction device at our company’s discretion for a period of 1-year. In addition this certificate is void if altered. The serial number must be provided as well as all accessories to be eligible for warranty  coverage. Please kindly fill in below form accurately and completely.

Order Number:
Serial Number:
Date of Purchase:

Important:
When returning this device, carefully pack the product to avoid damage in shipping. Damage in shipping is not covered by the Warranty and shall be the sole responsibility of Buyer. Damage or loss not covered by this Warranty or occurring outside the Warranty Period will require a fee to cover the cost of handling and shipping. All such fees and costs shall be the sole responsibility of Buyer.
Exclusion
Unless agreed in writing, the warranty will not apply if the defects relate to:

• Consumable parts such as filters, or brushes etc, that are subject to normal wear and tear, and require regular maintenance and/or replacement to ensure the proper functioning of your unit.
• Defects caused by rough or inappropriate handling or use or damage caused by accident, misuse, neglect, fire, water, lighting or other acts of nature, external sources such as weather, electrical outages or power surges.
• Improper operation or maintenance, use not in accordance with the product instructions or connection to improper voltage supply.
• Accident, abuse, misapplication, or any unauthorized repair, modification, or disassembly of the product.
• Any failure to adequately package the Product for transportation.
• Use of parts not in accordance with the product instructions.
• Use of parts and accessories other than those produced or recommended by our company.
• Use in a commercial environment as the Product is designed for residential use only.
• Consequential and incidental damages.
• Any product(s) purchased from unauthorized dealers/resellers.
• Products used outside the country of purchase.
• Lost and/or stolen products.

Website: www.okplife.com
Email: support-us@okprobot.com support-eu@okprobot.com
**** Facebook: @okplifeofficial

OKP Technologies Corp
Building 2, Fashion Brand Industrial Park, E’ Bu Town,
Shenzhen-Shawnie Special Cooperation Zone, Shenzhen, Guangdong, China.
C5-LH20220719-V01

References

• OKP Robot Vacuum – Leading the Future of Home Cleaning – okplife

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