amazon basics AS0102 USB C Docking Station Dual Monitor Adapter User Manual

amazon basics AS0102 USB C Docking Station Dual Monitor Adapter

Product Introduction

This AIl-in-one multifunction USB-C hub offers convenient access to multiple devices on your USB-C Laptop/MacBook. The hub is equipped with 3 display video outputs. With Triple 4K Ultra HD display simultaneously (2x HDMI & 1× DP), it allows you to split up the content to Triple display devices when the system supports the function. Extended interface: 2x HDMI, 1× DP, 1x RJ45 Gigabit Ethernet, 1x USB-C Data transfer, 1x PD3.0 charging, 2x USB3.0, 3x USB2.0, 1x 3.5mm Audio/Mic, 1x TF & 1x SD card reader. Simply plug and play to expand your Laptop’s capabilities.

Structure Diagram

1. Audio/mic
2. USB 3.0
3. USB 2.0
4. SD&TF
5. RJ45
6. DP
7. HDMI 2
8. HDMI 1
9. USB 2.0
10. USB-C Data
11. PD3.0 Power

Feature

1. 3.5mm Audio/Microphone(CTIA Standard)

2. USB-C Port(PD3.0): Only for power delivery Upstream charging the source devices such as Laptop/MacBook, charging limited to 87W for safety and affected by different firmware. Support 100W power adapter

3. HDMI 2: Up to 4Kx2K 30Hz / 3840×2160

4. HDMI 1: Up to 4Kx2K 60Hz / 3840×2160 (work separately or work dual with DP port while the source is Mac OS DP1.4)

5. DP: Up to 4Kx2K 60Hz / 3840×2160 (work separately or work dual with HDMI 1 port while the source is Mac OS DP1.4)

6. USB 3.0 (2 Ports): Up to 5Gb/s data speed & maximum power output 5V/0.9A, backwards compatible with USB2.0/USB1.1/USB1.0

7. USB 2.0(3 Ports): Up to 480Mbps data speed Design for the connection of 2.4 GHz wireless devices, such as wireless keyboards/mouse adapters etc.

8. RJ45 Gigabit Ethernet: Up to 1000Mbps, stable wired access

9. SD / TF Card Reader (can not work simultaneously)
   Read: 25-60MB/s, Write: 20-40MB/s, Data transfer rates are subject to the speed of the memory card itself and your computer’s USB ports.

10. USB-C Data: Support USB3.0 5Gbps transfer rate

Remarks

1. Mac OS only supports SST, and Windows OS supports MST/SST.
2. Under Mac OS, the resolution of 2 or 3 monitors will be 4K 30Hz if connected to HDMI 2 port.
3. Under Windows OS, the resolution of monitors will be always consistent with the laptop’s mirror display. And if extended to 2 or 3 monitors, the resolution shows 4K 30Hz on one monitor, and the others will be 1080P.

Connection

Graphics Settings for window 10

Note: For Windows laptops, only DP1.4(AMD Graphics Card) can support triple display at the same time.

1. Clone mode
   Right-click desktop > Graphics Settings > Display
   NOTE: The resolution of monitors will be always consistent with the laptop if the mirror is displayed under the Windows system.

2. Extended Desktop
   Right-click desktop > Graphics Settings > Display
   NOTE: For Wins, when 3 monitors are connected, only one monitor can reach 4K/30Hz resolution(allowing manual setting of any port), and the other two are 1920X1080P/60Hz.

Graphics Settings for Mac

1. Mirror Display
   Apple logo> System Preferences > Displays.

2. Extend Display
   Apple logo > System Preferences > Displays.

Storage Conditions

• Ambient Operating Temperature: 0C to 70 C (32°F to 158°F)
• Storage Temperature: -30C to 120 C (-22°F to 248°F)
• Ambient Operating Humidity: 20%-80%RH
• Storage Humidity: 20%-90%RH

FAQ

• A. Why is there no video output?
  • Please make sure the USB-C port of your devices(Laptop/Tablet) supports Video Output.
  • Please check if the cable is well connected.
  • Please use the standard HDMI cable.
• B. My docking station not charging my laptop?

1. Please check the specifications of your Laptop and identify which port has PD charging functionality if multiple USB-C ports are available.
2. Verify if your host system supports PD over USB-C.
3. Please note some old models of computers have USB-C ports, but do not support charging, only can be powered by their original AC/DC power adapter.

• C. Why is there no audio output from HDMI?

1. Please make sure there’s audio output on the Monitor.
2. Please set the external monitor as the default audio output device.

• D. What if the WIFI drops when the hard drive has been connected to the hub?

1. 2.4G is easily interfered with, you can switch to a 5-G network, or try to move the hard drive to a suitable place.

• E. What if the USB driver can’t be identified?
  • Restart the device and connect the hub again.
• F. What if the display screen drops after connecting a large current hard drive?
  • Please connect your charger to the hub.

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