SAMSUNG WA50M7450A Top Load Washer User Manual
- June 14, 2024
- Samsung
Table of Contents
- Safety information
- Installation
- Installation
- Important note to installer
- Installation flow chart
- Operating instructions
- Washing a load of laundry
- Options
- Washing a load of laundry
- Features
- Maintaining your washer
- Troubleshooting
- Specifications
- LIMITED WARRANTY (U.S.A.)
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
WA50M7450A Top Load Washer
User Manual
Safety information
Congratulations on your new Samsung washer. This manual contains important
information on the installation, use and care of your appliance. Please take
some time to read this manual to take full advantage of your washer’s many
benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and
efficiently operate the extensive features and functions of your new
appliance. Please store the manual in a safe location close to the appliance
for future reference. Use this appliance only for its intended purpose as
described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all
possible conditions and situations that may occur. It is your responsibility
to use common sense, caution and care when installing, maintaining and
operating your washer.
Because the following operating instructions cover various models, the
characteristics of your washer may differ slightly from those described in
this manual and not all warning signs may be applicable. If you have any
questions or concerns, contact your nearest service center or find help and
information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death
and/or property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property
damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
These warning signs are here to prevent injury to yourself and others. Please
follow them explicitly.
After reading this manual, store it in a safe place for future reference. Read
all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential
hazards exist. To safely operate this appliance, familiarize yourself with its
operation and exercise care when using it.
CALIFORNIA PROPOSITION 65 WARNING
WARNING
Cancer and Reproductive Harm –
www.P65Warnings.ca.gov.
Important safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
- Read all instructions before using this appliance.
- Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable or explosive substances as they give off vapors that could ignite or explode.
- Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children.
- Before the appliance is removed from service or discarded, remove the lid of the washing or drying compartment.
- Do not reach into the appliance if the drum is moving.
- Do not install or store this appliance where it will be exposed to the weather.
- Do not tamper with the controls.
- Do not repair or replace any part of the appliance or attempt any servicing unless it is specifically recommended in the user-maintenance instructions or in published user- repair instructions that you understand and have the skills to carry out.
- Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
- Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for 2 weeks or more, before using a washer or combination washer-dryer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
Critical installation warnings
WARNING
Plug the power cord into an AC 120 V / 60 Hz/wall socket rated at 15 amps or
higher. Use the socket for this appliance only. In addition, do not use an
extension cord.
-
Sharing a wall socket with other appliances, using a power strip, or extending the power cord may result in electric shock or fire.
-
Do not use an electric transformer. It may result in electric shock or fire.
-
Ensure that the power voltage, frequency, and current match the product’s specifications. Failing to do so may result in electric shock or fire. Have this appliance installed by a qualified technician or service company.
-
Failing to do so may result in electric shock, fire, an explosion, problems with the product, or injury.
Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis. -
Unplug the power plug and clean it with a dry cloth.
-
Failing to do so may result in electric shock or fire.
Plug the power plug into the wall socket in the right direction so that the cord runs towards the floor. -
If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be damaged and this may result in electric shock or fire.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone
line.
-
Improper grounding may result in electric shock, fire, an explosion, or problems with the product.
-
Never plug the power cord into a socket that is not grounded correctly. Make sure the socket you use is grounded in accordance with local and national codes. Do not install this appliance near a heater or flammable material. Do not install this appliance in a humid, oily, or dusty location, or in a location exposed to direct sunlight or water (rain drops). Do not install this appliance in a location where gas may leak.
-
This may result in electric shock or fire. Plug the power plug into the wall socket firmly. Do not use a damaged power plug, damaged power cord, or loose wall socket.
-
This may result in electric shock or fire. Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance. -
This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug. -
Unplug the power plug by holding the plug.
-
Failing to do so may result in electric shock or fire.
If the power plug or power cord are damaged, contact your nearest service center.
Installation cautions
CAUTION
Position the appliance so that the power plug is easily accessible.
- Failing to do so may result in electric shock or fire due to electric leakage. Install your appliance on a level and hard floor that can support its weight.
- Failing to do so may result in abnormal vibrations, noise, or problems with the product.
Unplug the power plug when the appliance is not being used for long periods of time or during a thunder/lightning storm.
- Failing to do so may result in electric shock or fire.
Critical usage warnings
WARNING
If the appliance is flooded, cut the power immediately and contact your
nearest service center.
If the appliance emits a strange noise, a burning smell, or smoke, unplug the
power plug immediately and contact your nearest service center.
-
Failing to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the area immediately. Do not turn any appliance or light on or off. -
Do not use a ventilating fan.
-
A spark may result in an explosion or fire.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other flammable or explosive substances. -
This may result in electric shock, fire, or an explosion.
Do not force the washer lid open while the washer is operating (high- temperature washing/ drying/spinning). -
Water flowing out of the washer may cause burns or cause the floor to be slippery. This may result in injury.
-
Forcing the lid open can damage the product or cause injury. Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washer before using it.
Do not insert your hand under the washer. -
This may result in injury. Do not touch the power plug with wet hands.
-
This may result in electric shock. Do not turn the appliance off by unplugging the power plug while the washer is in operation.
-
Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire.
Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children. -
If a child places a bag over their head, the child may suffocate. Do not let children or infirm persons use this washer unsupervised.
-
Failing to do so may result in electric shock, burns or injury. Do not insert your hand or a metal object under the washer while it is operating.
-
This may result in injury.
Do not attempt to repair, disassemble, or modify the appliance yourself. -
Do not use any fuse (such as copper, steel wire, etc.) other than the standard fuse.
-
If you need to repair or reinstall the appliance, contact your nearest service center.
-
Failing to do so may result in electric shock, fire, problems with the product, or injury. If any foreign substance such as water enters the appliance in any area other than the tub, unplug the power plug and contact your nearest service center.
-
Failing to do so may result in electric shock or fire. If the water supply hose comes loose from the faucet and floods the appliance, unplug the power plug.
-
Failing to do so may result in electric shock or fire.
Usage cautions
CAUTION
If the washer is contaminated by a foreign substance such as detergent, dirt,
food waste, etc., unplug the power plug and clean the washer using a damp,
soft cloth.
- Failing to do so may result in discoloration, deformation, damage or rust. The clear portion of the lid can be broken by a strong impact. Take care when using the washer.
- If the clear portion is cracked or broken, it may result in injury. After a water supply failure or when reconnecting the water supply hose, open the faucet slowly.
Open the faucet slowly after a long period of non-use.
-
The air pressure in the water supply hose or the water pipe may result in damage to a part or in water leakage.
If a drain error occurs during an operation, check if there is a draining problem. -
If the washer is used when it is flooded because of a draining problem, it may result in electric shock or fire due to electric leakage.
Do not insert your hand under the washer. -
This may result in injury. Insert the laundry into the washer completely so that laundry does not get caught in the lid.
-
If laundry gets caught in the lid, it may result in damage to the laundry or the washer, or result in water leakage.
Ensure that the faucet is turned off when the washer is not being used. -
Ensure that the water supply hose connectors are properly tightened.
-
Failing to do so may result in property damage or injury. Open the faucet and check if the water supply hose connector is firmly tightened and that there is no water leaking before using the product.
-
If the water supply hose connectors are loose, it may result in water leakage. Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
-
This may result in electric shock, fire, problems with the product, or injury. Do not operate the appliance with wet hands.
-
This may result in electric shock. Do not spray volatile material such as insecticide onto the surface of the appliance.
-
As well as being harmful to humans, it may also result in electric shock, fire, or problems with the product.
-
Do not place an object that generates a electromagnetic field near the washer.
-
This may result in injury due to a malfunction. Since the water drained during a high-temperature wash or drying cycle is hot, do not touch the water.
-
This may result in burns or injury. For waterproof fabrics, only use the WATERPROOF cycle.
-
Do not use other cycles for waterproof fabrics.
This may result in injury or damage to the washer, walls, floor, or clothing due to abnormal vibrations. -
Set the temperature and spin according to the attached care label. Do not operate the washer when the detergent dispenser is removed.
-
This may result in electric shock or injury due to water leakage. Do not insert your hand into the detergent dispenser after opening it.
-
This may result in injury as your hand may be caught.
Do not place any non-laundry objects, such as shoes, food waste, or animals into the washer. -
This can cause abnormal vibrations that can damage the washer, and, in the case of pets, cause severe injury or death.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc. -
This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare shops or massage clinics. -
This may result in the rubber seal becoming deformed and water leakage. Do not leave metal objects (safety pins, hair pins, etc.) or bleach in the tub for long periods of time.
-
This may cause the tub to rust.
-
If rust appears on the surface of the tub, apply a neutral cleansing agent to the surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly in the tub and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent. -
This may result in spontaneous combustion or ignition due to heat from the oxidation of the oil.
Do not use hot water from water cooling/heating devices. -
This may result in problems with the washer.
Do not use natural hand-washing soap in the washer. -
If it hardens and accumulates inside the washer, it may cause problems with the product, discoloration, rust, or bad odors.
Do not wash large laundry items such as bedding in the washing net. -
Failing to do so may result in injury due to abnormal vibrations.
-
Place smaller items, such as lace socks and lingerie in the washing net.
Do not use hardened detergent. -
If it accumulates inside the washer, it may result in water leakage.
Do not wash throw rugs or doormats. -
If you wash throw rugs or doormats, the sand will accumulate inside the washer. It may result in error such as no draining.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use the strong acid cleaning agent.
Do not use benzene, paint thinner, or alcohol to clean the appliance.
- This may result in discoloration, deformation, damage, electric shock, or fire. Before cleaning or performing maintenance, unplug the appliance from the wall socket.
- Failing to do so may result in electric shock or fire.
Installation
Follow these instructions carefully to ensure proper installation of the
washer and to prevent accidents when using it.
WARNING
Certain internal parts are intentionally not grounded and may present a risk
electric shock only during servicing. Service personnel – Do not contact the
following parts while the appliance is energized: Control board, heat sink,
motor, inlet valve, heater and pump.
Unpacking your washer
Unpack your washer and inspect it for shipping damage. Make sure you have
received all the items shown below. If your washer was damaged during
shipping, or you do not have all of the items, contact 1-800-SAMSUNG
(1-800-726-7864).
To prevent personal injury or strain, wear protective gloves whenever lifting
or carrying the unit.
WARNING
Packing materials can be dangerous to children; Keep all packing material
(plastic bags, polystyrene, etc.) well out of children’s reach. CAUTION
2 people are needed to unpack the washer. When removing the cushion bottom of
the packing material, do not tip the washer over on its front side.
When you lay the washer down to remove carton base, should protect the side of
washer and lay it carefully. Never lay your washer on its back or front.
Overview of your washer
Make sure all the parts are included in the product package. If you have a
problem with the washer or the parts, contact a local Samsung customer center
or the retailer.
01 Drain hose | 04 Lid |
---|---|
02 Power cord | 05 Adjustable legs |
03 Control panel |
Parts supplied Parts not supplied Tools needed for installation NOTE
- If you lose an accessory and want to purchase a replacement, contact the Samsung service center (1-800-SAMSUNG (1-800-726-7864)).
- The design of the parts and accessories may differ from the pictures above. Their design is subject to change without notice for product improvement.
- Do not reuse old hoses. Only use new water supply hoses when you install the washer. Old water supply hoses can leak or burst causing flooding and property damage.
- Confirm that there are rubber washers inside the couplings of each water supply hose.
Basic location requirements
Electrical
- 120 Volt 60 Hz 15 AMP fuse or circuit breaker.
- Individual branch circuit serving only your Washer is recommended.
- Your washer is equipped with a power cord.
CAUTION
Never use an extension cord. Grounding
Electrical grounding is required for this appliance.
This appliance must be grounded. In the event of malfunction or breakdown,
grounding will reduce the risk of electric shock by providing a path of least
resistance for electric current.
This appliance is equipped with a power cord having a three-prong grounding
plug for use in a properly installed and grounded outlet.
The plug must be plugged into an appropriate outlet that is properly installed
and grounded in accordance with all local codes and ordinances.
WARNING An improperly connected equipment grounding conductor can
increase the risk of electrical shock. Check with a qualified electrician or
serviceman if you are not sure whether the appliance is properly grounded. Do
not modify the plug provided with the appliance – if it does not fit the
outlet, have a proper outlet installed by a qualified electrician.
Important safety precautions
To prevent unnecessary risk of fire, electrical shock, or personal injury, all
wiring and grounding must be done in accordance with the National Electrical
Code ANSI/FNPA, No.70 Latest Revision and local codes and ordinances. It is
the personal responsibility of the appliance owner to provide adequate
electrical service for this appliance.
CAUTION Never connect the ground wire to plastic plumbing lines, gas
lines, or hot water pipes.
Water
To correctly fill your washer in the proper amount of time, water pressure of
20 to 116 psi (137 to 800 kPa) is required. Water pressure less than 20 psi
may cause water valve failure, or may not allow the water valve to shut off
completely, or may extend the fill time beyond what your washer controls
allow, causing your washer to turn off. A time limit is built into the
controls to prevent flooding in your home ifa hose becomes loose. The water
faucets must be within 4 feet (122 cm) to the back of your washer to match
the inlet hoses provided with your washer.
NOTE
Accessory inlet hoses are available in various lengths up to 10 feet (275 cm)
for faucets that are further away from the back of your washer.
To avoid the possibility of water damage:
- Have water faucets easily accessible.
- Turn off faucets when the washer is not in use.
- Periodically check that there is no leakage from the water inlet hose fittings.
WARNING
Check all connections at the water valve and faucet for leaks.
Drain facility
The recommended height of the standpipe is 39 in (99 cm). The drain hose must
be routed through the drain hose clip to the standpipe. The standpipe must be
large enough to accept the outside diameter of the drain hose. The drain hose
is attached to the washer at the factory.
Flooring
For best performance, you must install your washer on a solidly constructed
floor. Wood floors may need to be reinforced to minimize vibration and/or
unbalanced load situations. Carpeting and soft tile surfaces are contributing
factors to vibration which can cause your washer to move slightly during the
spin cycle.
Never install your washer on a platform or weakly supported structure.
Location considerations
Do not install your washer in areas where water may freeze, since your washer
will always retain some water in its water valve, pump, and hose areas. Frozen
water can damage the belts, the pump, hoses, and other components.
Installation
Alcove or closet installation
Minimum clearances for closet and alcove installations:
Sides | 1 in / 25 mm | Closet front | 2 in / 51 mm |
---|---|---|---|
Rear | 6 in / 152 mm | Top | 21 in / 533 mm |
If the washer and dryer are installed together, the closet front must have at least a 72 in² (465 cm²) unobstructed air opening. Your washer alone does not require a specific air opening. Recessed area
A | 1 in (2.5 cm) |
---|---|
B | 27.0 in (68.6 cm) |
Side view – closet or confined area
A | 21 in (53.3 cm) |
---|---|
B | 2 in (5.1 cm) |
C | 29.3 in (74.4 cm) |
D | 6 in (15.2 cm) |
E | Gap between end of water valve and the wall |
• Case 1. Assemble supply hose after installing : Over 3.9 in (10 cm).
• Case 2. Assemble supply hose before installing : Over 2.8 in (7 cm).
Required dimensions for Installation
WA50M7450A / WA50N7250A Model
A | 27.0 in (68.6 cm) |
---|---|
B | 40.2 in (102.2 cm) |
C | 45.0 in (114.4 cm) |
A | 29.3 in (74.4 cm) |
---|---|
B | 45.0 in (114.4 cm) |
A 59.0 in (150.0 cm)
A* | 48.0 in² (310.0 cm²) |
---|---|
B* | 24.0 in² (155.0 cm²) |
C | 3.0 in (7.6 cm) |
NOTE
- Required spacing
WA45M7050A* Model
A | 27.0 in (68.6 cm) |
---|---|
B | 39.3 in (99.8 cm) |
C | 43.9 in (111.5 cm) |
A | 29.3 in (74.4 cm) |
---|---|
B | 43.9 in (111.5 cm) |
A | 58.1 in (147.6 cm) |
---|
A* | 48.0 in² (310.0 cm²) |
---|---|
B* | 24.0 in² (155.0 cm²) |
C | 3.0 in (7.6 cm) |
NOTE
- Required spacing
Important note to installer
Please read the following instructions carefully before installing your
washer.
These instructions should be retained for future reference.
We recommend you hire a professional to install this washer.
Installation flow chart
Step-by-step installation
STEP 1 Selecting a location
NOTE
Before you install the washer, make sure the location:
- Has a hard, level surface without carpeting or flooring that may obstruct ventilation.
- Is away from direct sunlight.
- Has adequate ventilation.
- Is not exposed to freezing temperatures (temperatures under 32 °F or 0 °C).
- Is away from heat sources such as oil or gas.
- Has enough space so that the washer doesn’t rest on its power cord.
STEP 2 Connecting the water supply hoses
CAUTION
- Before installing the water supply hoses, make sure there are rubber gaskets (B) inside the couplings (A) at both ends of each new water hose. Installing the water supply hoses without rubber gaskets can cause water leakage.
- When you initially install the washer, be sure to use new hoses. Failing to do so may result in a water leakage or overflow and may damage your property.
- Do not connect multiple water supply hoses together to increase the length of the supply hose. Hoses connected this way can leak and the leakage can cause electrical shock. If a hose is too short, replace the hose with a longer, high
pressure hose.
-
Connect the ends of the water supply hoses to the hot and cold faucets.
-
Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a plier.
CAUTION
When you fasten the fittings, do not fasten them too tightly or apply tape or sealant to the faucets or water supply intakes. This can damage the fittings.
NOTE
After you have connected the water supply hoses to the faucets, ensure that they are connected correctly by pulling the water supply hoses downwards. -
Place the unconnected ends of the hoses into a bucket and open the faucets connected to the two water supply hoses for 10 or 15 seconds to remove any foreign substances from the hoses. Close the faucets before continuing.
-
Connect the ends of the water supply hoses to the water supply intake connections at the back of the washer.
CAUTION
The water supply hose connected to the hot faucet must be connected to the hot water supply intake and the water hose connected to the cold faucet must be connected to the cold water supply intake. -
Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a plier. NOTE
• To ensure the correct water usage, connect both the hot and cold water faucets. If either or both are not connected, an “4C” (no fill) code can be displayed.
• If you do not want to use the hot water supply hose, insert the water intake cap into the hot water supply intake. Then, select Cold for the water temperature. If you select Cold, all the lamps for the water temperature options are turned off.
CAUTION
Confirm that the water supply hoses are not twisted or bent. If the hoses are twisted or bent, the hoses can leak and cause electric shock due to water leakage. -
Turn on the hot and cold water supplies, and then check the water supply intake connections and the faucets for leaks.
STEP 3 Connecting the drain hose
The end of the drain hose can be positioned in three ways:
In a wall standpipe or floor standpipe
The standpipe must be no lower than 39 in (99 cm) and no higher than 96 in
(245 cm).
If drain pipe are built into the wall with water valves (A), fasten the drain
hose to the water hose.
NOTE
Make sure that the connection between the drain hose and the standpipe is not
airtight.
In a laundry tub
The tub must be no lower than 39 in (99 cm) and no higher than 96 in (245 cm).
Assemble the supplied Hose guide at the end of the drain hose, and put the
hanger on laundry tub. And fasten the drain hose to the leg of laundry tub.
NOTE
- Connect the hose guide (A) within 3~5 in (7.6~12.7 cm)* from the end of the drain hose. If the drain hose is extended beyond the end of the hose guide, mold or microorganisms could spread inside the washer.
- The drain hose can be installed to a maximum height of 96 in (245 cm), but the draining capability can be reduced at this height. It can cause the washer to have an odor because water can remain in the drain system.
- If the drain hose is installed below 39 in (99 cm), water can be drained in cycles because of a siphon effect. This can cause the washer to display a “4C” error.
STEP 4 Leveling your washer
See if the washer is level by checking the position of the tub:
- Slide the washer into position.
- Open the lid of the washer, and pour the water into the tub to just below the pulsator level.
- If the washer is level, the pulsator (A) will be positioned at the center of the water as shown in the figure.
If it isn’t, level your washer by turning the front leveling feet clockwise or counterclockwise as necessary.
NOTE
Turn the front leveling feet clockwise (B) to lower the washer, and counterclockwise (C) to raise the washer.
STEP 5 Powering your washer Plug the power cord into a
3-prong, well grounded, 120 volt, 60 Hz, approved electrical outlet protected
by a 15-amp fuse or comparable circuit breaker. Your washer is grounded
through the third prong of the power cord when plugged into a three-prong
grounded electrical outlet.
Test run
Make sure that you installed your washer correctly by running the RINSE+SPIN
after the installation is complete.
STEP 6 Running a test cycle
Run a test cycle as follows to check if your washer is properly installed.
- Load about 6 pounds of laundry into the tub.
- Press POWER to turn on your washer.
- Select RINSE+SPIN by turning the Cycle Selector.
- Press START/PAUSE to start the test cycle.
- The washer should not rock or vibrate excessively when water is supplied or when washing or spinning, and should drain well during the spin cycle.
NOTE
- If water leaks while water is being supplied or drained, check the water connections. Refer to the “STEP 2 Connecting the water supply hoses” section on page 22 for instructions.
- If the washer rocks and vibrates excessively, level your washer again. Refer to the “STEP 4 Leveling your washer” section on page 27 for instructions.
STEP 7 Calibration Mode
Your Samsung washer detects the laundry weight automatically.
For more accurate weight detection, please run Calibration Mode after
installation is complete.
To run Calibration Mode, follow these steps:
- Remove laundry or any contents in the machine.
- Press and hold Temp. and Delay End simultaneously for at least 3 seconds when the power is turned on.
- Press START/PAUSE to activate Calibration Mode.
- The pulsator rotates clockwise and counterclockwise for approximately 1 minute.
- When Calibration Mode is finished, “End” (WA50M7450A) / “0” (WA45M7050A) appears on the display, and the washer automatically turns off. The washer is now ready for use.
Operating instructions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
Loading your washer
- Fill the tub with dry, unfolded clothes evenly around in order to enhance washing efficiency and prevent excess wear, or wrinkling of the load.
- For optimal washing performance, make sure the laundry is piled up evenly.
- Wash delicate items such as bras, hosiery, and other lingerie in the Delicates cycle with similar lightweight items.
- When washing big bulky items or a few smaller items that don’t fill the tub completely – a rug, a pillow, stuffed toys, or one or two sweaters, for example – add a few towels to improve spin performance.
- Do not insert bulky items except for Bedding in this cycle.
NOTE
During the spin cycle, the washer may add additional water to redistribute the
clothes and correct an imbalance inside the drum.
- When washing heavily soiled loads, do not overload your washer to ensure good cleaning results.
CAUTION
- Inflatable items may cause damage to the laundry or the machine during the wash or drying process.
- Regardless of their size, it is safer and more effective to wash blankets or quilts one item at a time. Two different-sized blankets in the same load may compromise the drying performance because the load is unbalanced.
To insert a blanket
Fold the blanket into the blanket-specific net as shown, and then insert it
into the tub below the plastic area of the tub.
CAUTION
Make sure the laundry is inserted completely.
- Laundry that is not completely inserted into the tub may cause damage to the washer or the laundry itself, or cause a water leak.
- Do not overload the tub. Make sure no laundry is left outside of the tub.
To add a forgotten item:
- Press START/PAUSE to pause the washer.
- Wait for the door to unlock automatically, and then open the door.
- Add the item, close the door, and then press START/PAUSE. The cycle will resume.
Getting started
-
Load your washer.
-
Add liquid (or powder) detergent and additives to the dispenser (see the “Detergent use” section on page 42).
-
Select the appropriate cycle and options for the load (see the “Washing a load of laundry” section page 33).
-
Close the lid.
-
Press START/PAUSE.
-
The Wash Indicator illuminates.
-
The estimated cycle time will appear in the display.
The time may fluctuate to indicate the time remaining in the cycle.
NOTE
The actual time required for a cycle may differ from the estimated time in the display depending on the water pressure, water temperature, detergent, and laundry. -
Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain.
NOTE
- When the cycle is complete, the Door Lock indicator will go out and “End” (WA50M7450A / WA50N7250A) / “0” (WA45M7050A*) will appear in the display.
- Pressing POWER cancels the cycle and stops your washer.
- The Wash, Rinse, and Spin indicators will illuminate during those portions of the cycle.
Washing a load of laundry
WARNING
To reduce the risk of fire, electric shock, or injury to persons, read the
IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.
Control panel
01 Cycle Selector| Turn the Cycle Selector to select the desired cycle. The
indicator by the cycle name lights up.
---|---
02 Display| Provides instructions and diagnostics while keeping you updated on
the cycle status and time remaining.
03 Temp.| Press this button repeatedly to cycle through the different water
temperature options.
• Hot – Whites and heavily soiled, colorfast items.
• Warm – Colorfast items.
• Eco Warm – Moderately soiled, colorfast items; most wrinkle-free items.
• Cool – Brightly colored, very lightly soiled items.
• Cold – Cold water with no warm water added.
NOTE
If you select the Cold option, all the lamps for the water temperature options
are turned off.
04 Spin| Press this button repeatedly to cycle through the different spin
speed options.
• High – Use for underwear, t-shirts, jeans, and sturdy cottons.
• Medium – Use for jeans, wrinkle-free or wash-and-wear items, and synthetics.
• Low – Use for delicate items needing a slow spin speed.
• No Spin – Drains your washer without spinning. Use for extremely delicate
items that cannot tolerate any spin.
05 Soil Level| Press this button to select the soil level/washing time.
• Heavy – For heavily soiled loads.
• Normal – For moderately soiled loads. This setting is best for most loads.
• Light – For lightly soiled loads.
06 Delay End| Delay the end of any cycle for up to 19 hours in one-hour
increments.
Displayed hour indicates the time the wash will be ended.
07 Pre Soak| Adds 15 minutes soaking time at the start of the wash cycle for
better stain removal.
08 Extra Rinse| Press to change from spray rinse mode to deep rinse mode and
rinse the load again.
09 Self Clean| Use to clean dirt and bacteria from the drum. Regular use
(after every 40 washes) is recommended. No detergent or bleach is needed.
10 POWER| Press once to turn your washer on. Press again to turn your washer
off. If the washer is left on for more than 10 minutes without any buttons
being pressed, the power automatically turns off.
11 START/PAUSE| Press to pause and restart cycles.
Cycle overview
NOTE
To minimize wrinkling of laundry, select PERM PRESS.
Cycle | Description |
---|---|
NORMAL | For most fabrics including cottons, linens, and normally soiled |
garments.
HEAVY DUTY| For sturdy, colorfast fabrics and heavily soiled garments.
BRILLIANT WHITES (WA50M7450A / WA50N7250A)| For white fabrics with or
without bleach.
BEDDING/ WATERPROOF| For bulky and large items, such as comforters, blankets,
and sheets, and waterproof or water resistant items. When washing comforters,
use liquid detergent.
CAUTION
• Do not wash waterproof items and non-waterproof items together.
• Check the specification label on each item to see if the item is waterproof.
• Use the BEDDING/WATERPROOF cycle for waterproof or water-resistant items
such as plastic mats, ski pants, raincoats, and for comforters which absorb
little water.
DEEP WASH| Use more water in washing and rinsing.
DELICATES| For sheer fabrics, bras, lingerie, silks, and other handwasher-only
fabrics. For best results, use liquid detergent.
PERM PRESS| For wash-and-wear, synthetic fabrics, and lightly to normally
soiled garments.
ACTIVE WEAR (WA50M7450A / WA50N7250A)| Use this cycle to wash exercise wear
such as sports jerseys, training pants, shirts/tops and other performance
clothing. This cycle provides effective soil removal with gentle action for
special fabric care.
QUICK WASH| For lightly soiled garments needed quickly.
SPIN| Drains the water and spins at a high speed.
RINSE+SPIN| Use for loads that need rinsing only or to add rinse-added fabric
softener to a load.
Options
Child Lock
Child Lock prevents children from playing with your washer.
Activating the Child Lock function
Press and hold Temp. and Spin simultaneously for approximately 3 seconds.
- When you activate the Child Lock function, the Child Lock indicator blinks.
Using the Child Lock function
If the lid is opened when the Child Lock function is on, “dC” is displayed
and an alarm sounds.
- If the water level in the tub is above the safe water level, “dC” is displayed on the LED display and the washer starts to drain water by force after 30 seconds.
- If the water level in the tub is above the safe water level and the Child Lock function is turned on while the lid is open, “CL” is displayed on the LED display even if the washer is turned off and the washer drains water by force.
- When Child Lock is on and the washer is off, if the water in the tub is above the Reset water level and the lid is opened, “CL” is displayed on the LED display. No alarm sounds, but the washer drains the water. When the draining operation finishes, the power automatically turns off again.
- If you activate the Child Lock function while the washer is running, the START/ PAUSE button will not work.
- After the compulsory drain, “CL” blinks at 1 second intervals and the washer enters the “CL” mode. (When the washer is in “CL” mode, only the POWER button works.)
- To cancel the “CL” mode, turn the power off and then on again.
- To cancel the “dC” mode, deactivate the Child Lock function. To deactivate the Child Lock function, press and hold Temp. and Spin simultaneously for at least 3 seconds.
NOTE
Adding laundry when Child Lock is on
To add laundry, deactivate the Child Lock function. To deactivate the Child
Lock function, press and hold Temp. and Spin simultaneously for at least 3
seconds. See the “Pause Option” section on page 40 for additional details.
Deactivating the Child Lock function
Press and hold both Temp. and Spin simultaneously for approximately 3
seconds.
- When you deactivate the Child Lock function, the Child Lock indicator is turned off.
- The Child Lock function prevents children or the infirm from accidently operating the washer and injuring themselves.
WARNING
If a child enters the washer, the child may become trapped and suffocate.
Washing a load of laundry
CAUTION
- Once you have activated the Child Lock function, it continues working even if the power is turned off.
- Forcing the lid open can result in injury or damage to the product.
NOTE
To add laundry after you have activated the Child Lock function, you must
first deactivate the Child Lock function.
Sound
The Sound Off function can be selected during all cycles.
Garment Plus
You can add or take out laundry items even after the wash has started, as long
as the Garment Plus indicator is on. Pressing START/PAUSE unlocks the lid.
If you open the lid and want to continue the wash cycle, close the lid, and
then press START/PAUSE.
NOTE
If you have activated Child Lock, you must deactivate it first. See page
37.
Delay End
You can set the washer to start your wash automatically at a later time by
choosing a delay time.
The hour displayed indicates the time at which the wash will be ended.
- Set your wash cycle.
- Press Delay End repeatedly until the delay time is set.
- Press START/PAUSE. The Delay End indicator will be lit, and the clock will begin counting down until it reaches the set time.
- To cancel a Delay End function, press the POWER button and then turn the washer on again.
Pre Soak
Use this function when the laundry is heavily contaminated or stained. This
function improves the wash performance by adding a Pre Soak cycle.
- If you select this function, the total cycle time is increased by 15 minutes.
- When the Pre Soak cycle starts, the washer repeats a wash cycle after supplying water and then performs a 15-minute soak cycle.
- When the Pre Soak cycle is complete, the configured wash cycle starts without draining water.
Mist Shower
Mist Shower sprays water from a nozzle that is independent of the main water
supply system. The water soaks the laundry with additional water from the
beginning of the rinse cycle and provides a more effective rinse. (The Mist
Shower function may not work if there is too large of a load in the machine.)
*Smart Care (WA50M7450A)**
This function enables you to check the status of the washer using a
smartphone.
-
To enable the Smart Care function, press and hold Self Clean for 3 seconds after turning the power on or when an error occurs.
NOTE
The error code history is deleted after you use this function. -
The Smart Care indicator is lit on the display.
-
Run the Smart Care app on your smartphone.
• Android: Galaxy S series, Galaxy Note series. (Other devices may not run the app properly.) Supported OS : Android 2.2 or higher
• iOS: iPhone series Supported OS : iOS 4.3 or higher -
Focus your smartphone’s camera on the display panel of the washer.
-
If the smartphone’s camera is focused on the display panel of the washer, the panel and error message are automatically recognized and the error type and countermeasures are displayed on the smartphone.
-
If the smartphone fails to recognize the error code more than twice, enter the error code displayed on the display panel of the washer manually into the Smart Care app.
NOTE
Downloading the Smart Care app
-
Download the Samsung Laundry App into your mobile phone from the Android market or Apple App store. (Search word : Samsung Smart Washer/ Dryer)
NOTE
Precautions when using Smart Care -
If light from a light bulb, fluorescent bulb, or lamp is reflected on the display panel of the washer, the smartphone may not be able to recognize the panel or error message easily.
-
If you hold the smartphone at too large an angle relative to the front of the display panel, it may not be able to recognize the error code. For best results, hold the smartphone so that the front of the panel and the smartphone are parallel or nearly parallel.
Washing clothes using the cycle selector
Your new washer makes washing clothes easy, using Samsung’s “Fuzzy Control” automatic control system. When you Selecta wash program, the machine will set the correct temperature, washing time, and washing speed.
- Press POWER.
- Open the lid.
- Load the articles of clothing one at a time loosely into the drum, without overfilling it.
- Add liquid (or powdered) detergent, softener, and/or bleach (if necessary) to the appropriate compartments. See the “Detergent use” section on page 42.
- Close the lid.
- Use the Cycle Selector to select the appropriate cycle according to the type of material: NORMAL, HEAVY DUTY, BEDDING, DELICATES, WATERPROOF, PERM PRESS, ACTIVE WEAR, QUICK WASH, SPIN, and RINSE+SPIN. The relevant indicators will illuminate on the control panel.
- At this time, you can control the wash temperature, the number of rinse cycles, the spinning speed, and the delay time by pressing the appropriate option button.
- Press START/PAUSE and the wash will begin. The process indicator will light up and the remaining time for the cycle will appear in the display.
Pause Option
To remove or add laundry items, follow these steps:
-
Press START/PAUSE to unlock the lid.
NOTE
The lid cannot be opened when the water is too HOT. -
Remove or add laundry items.
-
Close the lid, and then press START/PAUSE to restart the wash.
NOTE
If you have Child Lock on, you must deactivate it first. See page 37.
When the cycle is finished:
After the total cycle has finished, the power will turn off automatically.
- Open the lid.
- Remove laundry.
ATC (Auto Temperature Control)
The ATC function controls wash water temperature using the washer’s built-in temperature sensor (thermistor).
NOTE
- Because there are numerous water temperatures depending on the customer’s environments (cold areas, warm areas, various water temperatures, settings of heater temperature, etc.), ATC function in our washer maintains the certain level of wash temperature to output the best washing performance at each cycle.
- If you select NORMAL & HEAVY DUTY cycle, this cycle is the regulation and UL cycle. Since new washers must reduce the amount of energy usage as a first priority, customers will notice more cold water entering the washer. But, this is normal, not a problem. In those regulation cycles, Hot temperature is similar to acceptable adult bath-water temperature and warm temperature is similar to comfortable swimming-pool water temperature.
- If customers want to wash clothes in specific water temperatures, customers should choose a different cycle at each temperature (Hot/Warm/Eco Warm).
Detergent use
Your washer is designed to use high efficiency (HE) detergents.
- For the best cleaning results, use a high efficiency detergent such as Tide HE, Wisk HE, Cheer HE or Gain HE. High efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and cleaning is maximized. ( Brand names are trademarks of their respective manufacturers.)
WARNING
For best results, use HE detergents only.
Do not use non-HE detergent, organic detergent, natural detergent or HE
detergents with natural ingredients (such as vinegar, baking soda).
NOTE
Reducing the amount of detergent may reduce the quality of cleaning. It is
important to pre–treat stains, sort carefully by color and soil level, and
avoid overloading.
Features
Automatic dispenser
Your washer has separate compartments for dispensing detergent and color-safe
bleach and fabric softener. Add all laundry additives to their respective
compartments before starting your washer.
The automatic dispenser must always be in place before you start your washer.
DO NOT open the automatic dispenser when your washer is running.
NOTE
- Never exceed the manufacturer’s recommendations when adding detergent.
- This compartment holds liquid detergent for the main wash cycle, which is added to the load at the beginning of the cycle.
- When using powdered detergent, remove the liquid detergent compartment from the detergent drawer. The washer will not dispense powdered detergent from the liquid detergent compartment.
To add detergent to the automatic dispenser:
- Open the dispenser drawer.
- Load the recommended amount of liquid (or powder) detergent into the detergent compartment before you start your wash.
- Close the drawer slowly and smoothly to avoid spilling, splashing, or prematurely dispensing the contents.
NOTE
- It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle.
- Do not put chlorine bleach in the dispenser drawer.
Washing a load of laundry
Loading the Liquid (or Powdered) detergent compartment
- Pour the recommended amount of laundry detergent directly into the detergent compartment before starting your washer.
- If you are using color-safe bleach, add it with the detergent to the detergent compartment.
NOTE
- When adding color-safe bleach with detergent, it is best if both laundry products are in the same form – liquid.
- When using powdered detergent, remove the liquid detergent compartment (A) from the detergent drawer. The washer will not dispense powdered detergent from the liquid detergent compartment.
Loading the Bleach compartment
CAUTION
Use the liquid chlorine bleach only.
-
Add chlorine bleach to the bleach compartment (B).
DO NOT overfill the bleach compartment.
NOTE
• Avoid splashing or over–filling the compartment.
• Your washer automatically dispenses bleach into the tub at the appropriate time. -
The dispenser automatically dilutes liquid chlorine bleach before it reaches the wash load.
NOTE
• Never pour undiluted liquid chlorine bleach directly onto the load or into the tub. It is a powerful chemical and can cause fabric damage, such as weakening of the fibers or color loss, if not used properly.
• If you prefer to use color–safe, non–chlorine bleach, add it to the appropriate detergent compartment.
DO NOT pour color–safe bleach into the Bleach compartment.
Loading the fabric softener compartment
- Pour the recommended amount of liquid fabric softener into the softener compartment (C). For smaller loads, use less than one capful.
- Dilute the fabric softener with water until it reaches MAX FILL in the compartment.
- The dispenser automatically releases liquid fabric softener at the proper time during the rinse cycle.
NOTE
• Use the softener compartment ONLY for liquid fabric softeners.
• DO NOT use the Downy Ball in the fabric softener compartment with this washer. It will not add fabric softener at the appropriate time.
Use the detergent compartment.
( Brand names are trademarks of their respective manufacturers.)
• Do not use liquid fabric softener that is too sticky as it may not mix with the water sufficiently.
Maintaining your washer
WARNING
Certain internal parts are intentionally not grounded and may present a risk
electric shock only during servicing. Service personnel – Do not contact the
following parts while the appliance is energized: Control board, heat sink,
motor, inlet valve, heater and pump.
Cleaning the exterior
- Turn off the water faucets after finishing the day’s washing. This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the lid open to allow the inside of your washer to dry out.
- Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur.
- Clean the following as recommended:
Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel.
Cleaning the interior
Clean the interior of your washer periodically to remove any dirt, soil, odor,
mold, mildew, or bacterial residue that may remain in your washer as a result
of washing clothes.
Failure to follow these instructions may result in unpleasant conditions,
including odors and/or permanent stains on your washer or laundry.
Hard water deposits may be removed, if needed. Use cleaners labeled “Washer
safe”.
Storing your washer
Washers can be damaged if water is not removed from hoses and internal
components before storage.
Prepare your washer for storage as follows:
- Select the Quick Wash cycle and add bleach to the automatic dispenser. Run your washer through the cycle without a load.
- Turn the water faucets off and disconnect the inlet hoses.
- Unplug your washer from the electrical outlet and leave your washer lid open to let air circulate inside the drum. If your washer has been stored in below–freezing temperatures, allow time for any leftover water in your washer to thaw out before use.
Protecting the top cover and the front frame
Do not place any heavy or sharp objects or a detergent box on the washer. They
can scratch or damage the top cover of the unit.
NOTE
Since the entire washer has a high-gloss finish, the surface can be
scratched or damaged.
Avoid scratching or damaging the surface when using the washer.
Cleaning mesh filter
Clean the filters in the water inlets once or twice a year.
- Turn off the washer, and then unplug the power cord.
- Close the faucet.
- Loosen and disconnect the water hoses from the back of the washer. Cover the hoses with a cloth to prevent water from gushing out.
- Use pliers to pull out the mesh filter from the inlet valve.
- Submerge the mesh filter deeply in water so that the threaded connector is also submerged.
- Dry the mesh filter completely in a shaded area.
- Reinsert the mesh filter into the inlet valve, and reconnect the water hose to the inlet valve.
- Open the faucet.
NOTE
If the mesh filter is clogged, the “4C” information code appears on the
the washer’s display screen.
Cleaning the dispensers
**WA45M7050A***
The automatic dispenser may need to be cleaned periodically due to laundry additive buildup.
- Pull the dispenser drawer straight back until it stops.
- Tilt the dispenser drawer upward and remove it.
- Remove the inserts from the 3 compartments. Rinse the inserts and the drawer with warm water to removetraces of accumulated laundry products.
- Use a small, non-metal brush (for example, a toothbrush) to clean the drawer opening and the recess. Remove all residue from the upper and lower parts of the recess.
- Return the inserts to their proper compartments, and then the drawer by placing the dispenser drawer rail (B) on top of the compartment rail (A) (Tilt the dispenser drawer downward and insert it). Then push the drawer in firmly and slowly.
WA50M7450A / WA50N7250A
The automatic dispenser may need to be cleaned periodically due to laundry additive buildup.
- Pull the dispenser drawer straight back until it stops.
- Push the ends of each side of the case at the same time. When you feel the ends push, pull out the dispenser drawer.
- Remove the inserts from the 3 compartments. Rinse the inserts and the drawer with warm water to remove traces of accumulated laundry products.
- Use a small, non-metal brush (for example, a toothbrush) to clean the drawer opening and the recess. Remove all residue from the upper and lower parts of the recess.
- Return the inserts to their proper compartments, and then the drawer by placing the dispenser drawer rail (B) on top of the compartment rail (A) (Tilt the dispenser drawer downward and insert it). Then push the drawer in firmly and slowly.
Self Clean
Self Clean is a self-cleaning cycle that removes mold that may occur inside the washer.
-
Press POWER.
-
Select Self Clean.
Once Self Clean is selected, the only function that can be set is Delay End. -
Press START/PAUSE. Self Clean begins.
CAUTION
• Using Self Clean, you can clean the drum without using a cleansing agent.
• Never use Self Clean when laundry is in the washer. This may cause damage to the laundry or a problem with the washer.
Self Clean Auto Indicator function
- If the Self Clean indicator is lit after a wash, it indicates that tub (drum) cleaning is required. Remove the laundry from the washer, turn the power on, and clean the drum by running Self Clean.
- If you do not run Self Clean, the Self Clean indicator turns off. However, the Self Clean indicator will light again after two washes. Not running Self Clean at this point will not cause a problem with the washer.
- Although the Self Clean indicator is lit once a month or so, the frequency may differ depending on the number of times the washer is used.
Troubleshooting
Checkpoints
If you encounter a problem with the washer, first check the table below and
try the suggestions.
Problem | Action |
---|---|
Does not turn on. | • Make sure you use rated power for the product. |
• Make sure the power cord is completely plugged in.
• Check the fuse or reset the circuit breaker.
Does not start.| • Make sure the door is closed.
• Make sure the water taps are open.
• Make sure to press or tap START/PAUSE to start the washing machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to fill, it will make a series of clicking
noises as it checks the door lock, and then does a quick drain.
• Was the door opened during the spinning cycle? Close the door, and press or
tap START/PAUSE to resume.
• The machine enters Standby or is in a soaking cycle. Please wait.
• Check the fuse or reset the circuit breaker
Water is not supplied.| • Make sure you press or tap START/PAUSE after
selecting the water supply.
• Make sure the water taps are open.
• Is the filter net at the water supply hose connector clogged? Clean the
filters by brushing with a toothbrush.
• Is the water supply cut off? If the water supply is cut off, close the tap
and power off.
• Straighten the water supply hoses.
• Open and close the lid, and then press or tap START/PAUSE.
• If the water pressure is low, it takes longer to start washing.
• If the water level is not as high as necessary or lower than expected, use
the level selector to adjust the water level.
After a cycle, detergent remains in the automatic dispenser.| • Make sure the
washing machine is running with sufficient water pressure.
• Make sure the detergent drawer is properly inserted.
• Remove and clean the detergent drawer, and then try again.
Vibrates excessively or makes noise.| • Make sure the washing machine is set
on a level floor. If the floor is not level, use the levelling feet to adjust
the washing machine.
• Make sure the washing machine is not contacting any other object.
• Make sure the laundry load is balanced.
• Make sure the laundry is spread evenly in the washing machine. Spread out
the laundry evenly and start again.
• Make sure the space around the washing machine is free of objects.
• Humming is produced normally during operation.
• Objects such as coins can cause noise. Remove these objects from the washing
machine after washing is complete.
Stops.| • Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door, and press or tap START/PAUSE to start the washing machine.
For your safety, the washing machine will not spin unless the door is closed.
• Before the washing machine starts to fill, it will make a series of clicking
noises as it checks the door lock, and then does a quick drain.
• There may be a pause or soak period in the cycle. Wait briefly and the
washing machine may start.
• Make sure the inlet hose filters at the taps are not clogged. Periodically
clean the filters.
• This problem can occur temporarily due to low voltage in your household
electrical system. It will be resolved when the voltage returns to normal.
Fills with the wrong
temperature water.| • Fully open both water taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct water taps. Flush the water
lines.
• Disconnect the hoses and clean the filters. The water inlet mesh filters may
be clogged.
• While the washing machine fills, the water temperature may change as the
automatic temperature control feature checks incoming water temperature. This
is normal.
• While the washing machine fills, you may notice just hot and/or just cold
water going through the dispenser when cold or warm temperatures are
selected.
This is a normal function of the automatic temperature control feature as the
washing machine determines the water temperature.
Door (Lid) locked or will not open.| • While the washing machine is operating,
press or tap START/PAUSE to stop the washing machine.
• It may take a few moments for the door lock mechanism to disengage.
Does not drain and/ or spin.| • Check the fuse or reset the circuit breaker.
• Make sure the electrical voltage is normal.
• Make sure the washing machine is plugged in.
• Make sure the drain hose is pointed downward. (Natural drain models only)
• Make sure the drain hose is not clogged.
• Make sure the drain hose is not kinked.
• Straighten the drain hose. If there is a drain restriction, call for
service.
• Close the door, and then press or tap START/PAUSE. For your safety, the
washing machine will not spin unless the door is closed.
Load is wet at the end of the cycle.| • Use the High or Extra High spin speed.
(Applicable model only)
• Use high efficiency (HE) detergent to reduce overusing.
• The load is too small. Small loads (one or two items) may become unbalanced
and not spin completely.
Leaks water.| • Make sure all hose connections are tight.
• Make sure the water supply hoses’ rubber washers are in the correct
position. Screw tightly again.
• Make sure the end of the drain hose is correctly inserted and secured to the
drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent overusing.
• Make sure the water supply hose is not kinked.
• If the water supply pressure is too strong, water may leak. Close the water
tap a little.
• Make sure water is not leaking from the water tap. If so, repair the water
tap.
Excessive suds.| • Use high efficiency (HE) detergent to prevent overusing.
• Reduce the detergent amount for soft water, small loads, or lightly soiled
loads.
• Non-HE detergent is not recommended.
The spin basket or drain/supply hose is frozen.| • Use warm water to
disconnect the water supply hose and drain hose. Soak them in warm water.
• Fill the spin basket with warm water, and then wait for about 10 minutes.
• Put a hot towel on the drain hose connector.
• Reconnect the water supply hose and drain hose, and then check if water is
supplied properly.
Water drains out immediately.| • Make sure the drain hose is not clogged, and
is hung over the drain hose hook. Fill the spin basket halfway with water, and
try spinning again.
• Lift the end of the drain hose to prevent water from draining.
Fill the spin basket halfway with water, and then run spinning after releasing
the drain hose.
• Make sure the drain hose is installed correctly. See the installation
section of this user manual and adjust the position of the drain hose as
instructed.
Stains on clothes.| • Select an appropriate cycle for the laundry. Use the
HEAVY DUTY cycle for stained clothes.
• Apply a recommended amount of detergent as instructed by the detergent
manufacturer.
• Clean the magic filter (if it comes with your washer) on a regular basis.
Has odors.| • Excessive suds collect in recesses and can cause foul odors.
• Run a Self Clean cycle to sanitize periodically.
• Dry the washing machine interior after a cycle has finished.
If a problem persists, contact a local Samsung service center.
Information codes
The washer may display information codes to help you understand what is
occurring with your washer better.
Code | Meaning | Solution |
---|---|---|
USB | Unbalanced load prevents washer from spinning. | Redistribute the load, |
and then press the START/PAUSE button.
dC/dC1| The washer did not properly lock the lid.| Make sure the door is
firmly closed.
Restart the washer. If the code reappears, call Samsung customer care.
dC3| Add Door did not lock.| Make sure the Add Door is firmly closed. Restart
the washer. If the code reappears, call Samsung customer care.
ddC| Add Door open while working
5C| The washer does not drain. The washer may detect a small clog while
draining.| 1. Restart the washer.
2. Select the Spin Only cycle.
3. Press the START/PAUSE button to drain the water.
If the washer still does not drain, call Samsung customer care.
4C| Water is not being supplied to the washer.| Make sure the water taps are
open.
Make sure the water hoses are not clogged.
Make sure the water taps are not frozen.
Make sure the washing machines operating with sufficient water pressure.
Make sure that the cold water tap and the hot water tap are properly
connected.
Clean the mesh filters. They may be clogged.
4C2| Hot water was supplied during the Delicate cycle.| Make sure the cold
water supply hose is firmly connected to the cold water tap.
If it is connected to the hot water tap, the laundry may be deformed with some
cycles.
tC| Temperature sensor problem.| Restart the washer. If the code reappears,
call Samsung customer care.
3C| Motor problem.
9C1/9C2| High/low voltage detected.
HC| Water temperature control problem. (Heater control)|
LC OC| Water level problem
OC| Water level sensor problem
1C| The Water Level sensor is not working properly
bC2| Jammed button.
AC| Communication error (SUB (sensor) PBA n MAIN PBA)
AC4| Communication error (WIFI PBA n MAIN PBA)
AC3| Communication error (DR Module n MAIN PBA)
AC5| Communication error (LCD PBA n MAIN PBA)
AC6| Communication error (Inverter PBA n MAIN PBA)
8C| MEMS sensor problem.
SF| System error.
PC| Clutch Problem.
Sud| The washer has detected too much suds. The washer will stop operating
until the amount of suds has decreased. The washer will then resume normal
operation.
Ur| Additional rinsing.
• Washer senses the load is unbalanced and is performing additional rinsing.|
Any key input.
For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG).
Specifications
Fabric care chart
The following symbols provide garment care direction. The clothing care labels
include symbols for drying, bleaching, drying and ironing, or dry cleaning
when necessary. These of symbols ensures consistency among garment
manufacturers of domestic and imported items. Follow care label directions to
optimize garment life and reduce laundering problems.
Wash cycle
| Normal
---|---
| Permanent press/Wrinkle resistant/Wrinkle control
| Gentle/Delicates
| Hand wash
Water temperature
| Hot
---|---
| Warm
| Cold
NOTE
This represents appropriate wash water temperatures for various items. The
temperature range for Hot is 105° – 125 °F / 41° – 52 °C, for Warm 85° – 105
°F / 29° – 41 °C, and for Cold 60° – 85 °F / 16° – 29 °C. (Wash water
temperature must be a minimum of 60 °F / 16 °C for detergent activation and
effective cleaning.) The clothes washer can not ensure these temperatures
because the actual temperature of the water entering your washer depends on
water heater settings and regional water supply temperatures. For example,
cold water entering the home in the northern states during winter may be 40 °F
/ 4 °C which is too cold for effective cleaning. In this situation, you will
need to adjust the water temperature by selecting a warm setting, adding some
hot water to the MAX FILL line, or using your washer’s heating option, if
available.
Bleach
| Any bleach (when needed)
---|---
| Only non-chlorine (color-safe) bleach (when needed)
| Tumble dry
Normal
| Permanent press/Wrinkle resistant/Wrinkle control
---|---
| Gentle/Delicates
Special instructions
| Line dry/Hang to dry
---|---
| Drip dry
| Dry flat
Heat setting
| High
---|---
| Medium
| Low
| Any heat
| No heat / Air
Iron dry or steam temperatures
| High
---|---
| Medium
| Low
Warning symbols for laundering
| Do not wash
---|---
| Do not wring
| Do not bleach
| Do not tumble dry
| No steam (added to iron)
| Do not iron
Dry-clean
| Dry-clean
---|---
| Do not dry-clean
| Line dry / Hang to dry
| Drip dry
| Dry flat
Helping the environment
- Your washer is manufactured from recyclable materials. If you decide to dispose of it, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the lid so that animals and small children cannot get trapped inside the appliance.
- Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.
- Use stain removal products and bleaches before the wash cycle only when necessary.
- Save water and electricity by only washing full loads (the exact amount depends upon the program used).
Declaration of conformity
This appliance complies with UL2157.
Specification sheet
Type | Top loading washer |
---|---|
Model name | WA50M7450A* / |
WA50N7250A* | WA45M7050A* |
Dimensions
(inches (cm))| A.Height| 45.0 (114.4)| 43.9 (111.5)
B.Width| 27.0 (68.6)| 27.0 (68.6)
C.Height with lid open| 59.0 (150.0)| 58.1 (147.6)
D.Depth| 29.3 (74.4)| 29.3 (74.4)
Water pressure (psi (kPa))| 20 – 116 (137 – 800)
NET weight (kg (lb))| 64.0 (141.0)| 57.0 (125.6)
Spin revolution (rpm)| 800
Heater rating| Washing| 120 V| 700 W
Spin| 120 V| 400 W
Drain| 120 V| 80 W
NOTE
You can fill the tub with dry, unfolded clothes, but DO NOT OVERLOAD the tub.
Cycle chart
Use this chart to set the best cycle and options for your laundry.
WA50M7450A / WA50N7250A
NOTE
Setting | Temp. | Spin | Soil Level |
---|---|---|---|
: factory setting | H: Hot | H: High | H: Heavy |
: can be selected | W: Warm | M: Medium | N: Normal |
EW: Eco Warm | L: Low | L: Light | |
C: Cool | NS: No Spin | ||
CD: Cold | |||
Cycle | Temp. | Spin | Soil Level |
--- | --- | --- | --- |
H | W | EW | C |
NORMAL | |||
HEAVY DUTY | |||
BRILLIANT WHITES | |||
BEDDING/WATERPROOF | |||
PERM PRESS | |||
DEEP WASH | |||
ACTIVE WEAR | |||
QUICK WASH | |||
DELICATES | |||
RINSE+SPIN | |||
SPIN | |||
Self Clean | |||
Cycle | Options | ||
--- | --- | ||
Delay End | Pre Soak | Extra Rinse | |
NORMAL | |||
HEAVY DUTY | |||
BRILLIANT WHITES | |||
BEDDING/WATERPROOF | |||
PERM PRESS | |||
DEEP WASH | |||
ACTIVE WEAR | |||
QUICK WASH | |||
DELICATES | |||
RINSE+SPIN | |||
SPIN | |||
Self Clean |
**WA45M7050A*
NOTE**
Setting | Temp. | Spin | Soil Level |
---|---|---|---|
: factory setting | H: Hot | H: High | H: Heavy |
: can be selected | W: Warm | M: Medium | N: Normal |
EW: Eco Warm | L: Low | L: Light | |
C: Cool | NS: No Spin | ||
CD: Cold | |||
Cycle | Temp. | Spin | Soil Level |
--- | --- | --- | --- |
H | W | EW | C |
NORMAL | |||
HEAVY DUTY | |||
BEDDING/WATERPROOF | |||
PERM PRESS | |||
DEEP WASH | |||
QUICK WASH | |||
DELICATES | |||
RINSE+SPIN | |||
SPIN | |||
Self Clean | |||
Cycle | Options | ||
--- | --- | ||
Delay End | Pre Soak | Extra Rinse | |
NORMAL | |||
HEAVY DUTY | |||
BRILLIANT WHITES | |||
BEDDING/WATERPROOF | |||
PERM PRESS | |||
DEEP WASH | |||
ACTIVE WEAR | |||
QUICK WASH | |||
DELICATES | |||
RINSE+SPIN | |||
SPIN | |||
Self Clean |
LIMITED WARRANTY (U.S.A.)
SAMSUNG WASHER
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE AND/OR
PROOF OF DELIVERY
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the
original consumer purchaser, is warranted by SAMSUNG against manufacturing
defects in materials or workmanship for the following limited warranty
periods, starting on the date of delivery to the original consumer purchaser:
Parts and labor : One (1) year
Stainless tub part (Part Only) : Three (3) years
Washing motor follow motor type
-
Washing DIT (Digital Inverter Motor) motor part (Part Only):
– Twenty (20) years -
Washing AC motor part (Part Only) :
– Five (5) years
This limited warranty is valid only on products purchased and used in the
United States that have been installed, operated, and maintained according to
the instructions attached to or furnished with the product. To receive
warranty service, the purchaser must contact SAMSUNG at the address or phone
number provided below for problem determination and service procedures.
Warranty service can only be performed by a SAMSUNG authorized service center.
The original dated bill of sale and/or proof of delivery must be presented
upon request to SAMSUNG or SAMSUNG’s authorized service center to receive
warranty service.
SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to availability of SAMSUNG
authorized servicers within the customer’s geographic area. If in-home service
is not available, SAMSUNG may elect, at its option, to provide transportation
of the product to and from an authorized service center. If the product is
located in an area where service by a SAMSUNG authorized servicer is not
available, you may be responsible for a trip charge or required to bring the
product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
During the applicable warranty period, a product will be repaired, replaced,
or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use
new or reconditioned parts in repairing a product, or replace the product
with a new or reconditioned product. Replacement parts and products are
warranted for the remaining portion of the original product’s warranty or
ninety (90) days, whichever is longer. All replaced parts and products are the
property of SAMSUNG and you must return them to SAMSUNG.
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall
not cover the following: damage that occurs in shipment, delivery,
installation, and uses for which this product was not intended; damage caused
by unauthorized modification or alteration of the product; product where the
original factory serial numbers have been removed, defaced, changed in any
way, or cannot be readily determined; cosmetic damage including scratches,
dents, chips, and other damage to the product’s finishes; damage caused by
abuse, misuse, pest infestations, accident, fire, floods, or other acts of
nature or God; damage caused by use of equipment, utilities, services, parts,
supplies, accessories, applications, installations, repairs, external wiring
or connectors not supplied or authorized by SAMSUNG; damage caused by
incorrect electrical line current, voltage, fluctuations and surges; damage
caused by failure to operate and maintain the product according to
instructions; in-home instruction on how to use your product; and service to
correct installation not in accordance with electrical or plumbing codes or
correction of household electrical or plumbing (i.e., house wiring, fuses, or
water inlet hoses). The cost of repair or replacement under these excluded
circumstances shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or
installation are not covered by this limited warranty. Please contact SAMSUNG
at the number below for assistance with any of these issues.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST
PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitations or exclusions may not apply
to you. This warranty gives you specific rights, and you may also have other
rights, which vary from state to state.
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR
REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED
WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK, HOTELS AND/OR
RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO
REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE
CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental
or consequential damages, so the above limitations or exclusions may not apply
to you. This warranty gives you specific rights, and you may also have other
rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product.
No warranty or guarantee given by any other person, firm, or corporation with
respect to this product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
1-800-SAMSUNG (726-7864)
www.samsung.com/us/support
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Scan this with your smartphone
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QUESTIONS OR COMMENTS?
COUNTRY | CALL | OR VISIT US ONLINE AT |
---|---|---|
U.S.A | 1-800-SAMSUNG (726-7864) |
www.samsung.com/us/support
MEXICO| 01-800-SAMSUNG(726-7864)|
www.samsung.com/mx/support
DC68-03774H-05
References
- P65Warnings.ca.gov
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- Soporte y ayuda con tus productos Samsung | Samsung México
- Support Home | Official Samsung Support US
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