DIMENSION ONE SPAS SPAS 01533-0041K Reflections Collection User Manual
- June 15, 2024
- DIMENSION ONE SPAS
Table of Contents
DIMENSION ONE SPAS SPAS 01533-0041K Reflections Collection
Product Information
The ReflectionsTM Collection is a line of hot tubs that offers a limited warranty for various components. The warranty covers the UltraLifeTM spa shell, color/colored shell, plumbing and equipment, and the cabinet. Please read the entire limited warranty for exclusions and conditions that may apply.
Limited Lifetime UltraLifeTM Shell (Structural and Surface)
The UltraLifeTM spa shell is guaranteed against defects in material and workmanship that result in blistering, cracking, or delamination for the entire lifespan of the hot tub. The UltraLifeTM surface material is also warranted not to leak due to defects in material and workmanship for the life of the hot tub.
Seven Years Color/Colored Shell (Structural and Surface)
The color/colored spa shell is covered by a warranty for seven (7) years from the original date of purchase. This warranty protects against defects in material and workmanship that result in blistering, cracking, or delamination. The color/colored shell surface material is also warranted not to leak for a period of seven (7) years from the original purchase date.
Five Years Plumbing and Equipment
The plumbing and equipment of the hot tub are covered by a warranty for five (5) years. This warranty protects against defects in material and workmanship.
Seven Years Cabinet
The cabinet of the hot tub is warranted against defects in material and workmanship, as well as structural integrity, for a period of seven (7) years from the original date of purchase.
No charge will be made for parts and labor under the above warranty coverage. However, the owner is responsible for providing access to the parts needing repair. Dealer trip charges may apply, and reasonable repairman travel mileage charges may be assessed.
Product Usage Instructions
To ensure the longevity and performance of your hot tub, please follow these usage instructions:
- Keep the hot tub covered when it is not in use to protect it from ultraviolet or solar damage.
- Regularly inspect the spa shell for any signs of blistering, cracking, or delamination. If any defects are detected, contact the authorized dealer for repair or replacement.
- Maintain proper water chemistry by testing and balancing the water regularly. Follow the recommended guidelines provided in the user manual.
- Keep the plumbing and equipment clean and free from debris. Regularly check for any leaks or malfunctions and address them promptly.
- Do not use the hot tub for commercial purposes as this voids the warranty.
- If any issues arise with the cabinet’s structural integrity or defects in material and workmanship, contact the authorized dealer for assistance.
Please refer to the user manual for detailed instructions on installation, maintenance, and troubleshooting. For further assistance or clarification, contact the authorized dealer or customer support.
LIMITED WARRANTY
REFLECTIONS™ COLLECTION
PLEASE READ THIS ENTIRE LIMITED WARRANTY. AS EXCLUSIONS AND CONDITIONS APPLY.
LIMITED LIFETIME ULTRALIFE™ SHELL (Structural and surface)
The UltraLife™ spa shell is warranted against defects in material and
workmanship that result in blistering, cracking, or delamination for the life
of the hot tub. The UltraLife™ surface material is structurally warranted not
to leak for the life of the hot tub as a result of defects in material and
workmanship. See below for details.
SEVEN YEARS COLOR/COLOURED SHELL (Structural and surface)
The color/colored spa shell is warranted against defects in material and
workmanship that result in blistering, cracking, or delamination for seven (7)
years from the original date of purchase. The color/colored shell surface
material is structurally warranted not to leak for a period of seven (7) years
from the original date of purchase.
FIVE YEARS PLUMBING AND EQUIPMENT
- Hot tub fittings, internal plumbing lines and Pillow Jet Assemblies are warranted against leaking due to defects in materials or workmanship for five (5) years from the original date of purchase.
- Factory installed equipment system (pumps, control system and the heater) is warranted against defects in materials or workmanship, for five (5) years from the original date of purchase.
SEVEN YEARS CABINET
The cabinet is warranted against defect and structural integrity due to a
defect in material and workmanship for a period of seven (7) years from the
original date of purchase.
GENUINE D1® PARTS & ACCESSORIES
This Limited Warranty is void if Dimension One Spas (“Manufacturer” or “D1®”)
or its designated representative determines that the spa has been subjected to
damage or failure due to installation of aftermarket parts that are not
Genuine D1® branded Parts & Accessories. This disclaimer includes, but is not
limited to filters, ozone systems, repair parts and other accessories. Genuine
D1® brand Parts & Accessories are built to our highest standards of quality,
durability and performance, and they are designed to work with your spa to
ensure optimal performance and function.
LIMITED WARRANTY COVERAGES
Limited Lifetime UltraLife™ Shell Warranty*: During years one (1) through
seven (7), Dimension One Spas will repair or replace, at its option, any hot
tub found defective under the terms of this warranty. After year seven (7),
Dimension One Spas will repair or replace the hot tub, at its option, provided
the hot tub is returned at owner’s expense to and from Dimension One Spas.
*Seven Years Color/Colored Shell Warranty:* Dimension One Spas will repair
or replace, at its option, any hot tub found defective under the terms of this
warranty.
Five Years Plumbing and Equipment Warranties: Dimension One Spas will repair
or replace, at its option, any shell leaks, internal plumbing or equipment
component found defective under the terms of this warranty.
*Seven Years Cabinet:** Dimension One Spas will repair or replace at its option, any cabinet panel found defective under the terms of this warranty.
*Other Limited Warranties (from original date of purchase):**
The ozone bulb on hot tubs equipped with factory installed ozone systems is
covered for one (1) year for defects in material or workmanship.
- Factory installed audio and SmartTub® systems are warranted against defects in materials or workmanship for one (1) year.
- Factory installed escutcheon jet inserts are warranted against defects in materials or workmanship for one (1) year.
- Factory installed jet inserts are warranted against defects in materials or workmanship for (2) years.
- Factory installed wood frame is warranted against defects in materials or workmanship for (2) years.
- Factory installed LED lights and LFX packages are warranted against defects in materials or workmanship for two (2) years.
- All other factory installed components not mentioned specifically, including, but not limited to the jets, diverter valves, LED lighting systems and mechanical components are warranted against malfunction due to defects in workmanship or materials for one year from the original date of purchase.
- No charge will be made for parts and labor for above warranty coverage. Access to part(s) needing repair is responsibility of owner. Dealer trip charges may apply to repairs. You may be assessed reasonable repairman travel mileage charges.
P/N 01533-0041K Rev A
(02/2023)
WARRANTY PERFORMANCE AND COVERAGE
Warranty coverage is extended to the original consumer purchaser for personal,
family or household use, from the date of original purchase at the original
installation location within the boundaries of the United States and Canada
and cannot be assigned or transferred by the original consumer purchaser to
any other person or entity. Please register your new spa within 7 days of
delivery. You can register your spa at www.d1spas.com. Hot tub should be
registered before any authorized service work is performed. Hot tubs not
purchased from an Authorized Dimension One Spas Dealer are specifically
excluded from warranty coverage. In the absence of a Local Authorized
Dimension One Spas dealer, to obtain service, either email to
service@d1spas.com, call 1-800-357-3527
or notify in writing “Dimension One Spas, attention: Warranty Service, 14525
Monte Vista Avenue, Chino, CA 91710,” within 7 days of the time the problem
becomes apparent. Dimension One Spas will, at its sole option, repair or
replace any hot tub or component found to be defective under the terms and
conditions of this warranty. Dimension One Spas reserves the right to
substitute a hot tub or component of equivalent value, either new or factory
reconditioned and any such repair or replacement shall assume as its warranty
only the remaining portion of the warranty on the original product. Where
required by law, such remaining warranty period shall be extended by a period
of time equal to the time during which Dimension One Spas has had in its
possession the hot tub or component for the performance of this warranty. Hot
tub surface/shell repairs will be made to function satisfactorily. Dimension
One Spas must pre-authorize repairs and/or the return of all defective spas
and parts. Pre-authorization is required for all in-field service where there
is no Authorized Dimension One Spas dealer. All costs for defective spa
removal or installation costs, including the use of a crane, will be the
owner’s responsibility; Dimension One Spas is responsible for freight charges
to and from the factory for replacement.
EXCEPTIONS TO WARRANTY
- Spas installed in commercial applications.
- Hot tubs, when empty of water and left in direct/indirect sunlight without the hot tub cover in place, are vulnerable to ultraviolet or solar damage. Temperatures generated by sunlight can become concentrated in the shell surface causing the shell material to delaminate. This occurrence is considered abuse and may result in surface blisters, bubbles, or large layer delamination.
- The hot tub cover must be kept on the hot tub while empty of water.
- Any alterations, misuses, abuses, or if any repairs are attempted by anyone other than an authorized representative of Dimension One Spas and the repairs cause damage to the spa.
- Operating the hot tub at a water temperature outside the range of 33° F to 104° F/0.5° C to 40° C for any reason.
- Surface damage or discoloration resulting from improper maintenance.
- Damage and/or staining caused by mineral or chemical content of the hot tub water.
- Hot tub surface damage or discoloration, if determined to have been caused by improper use of a chemical dispenser.
- The use of citrus-based cleaning solutions.
- Damage caused by improper or incorrect electrical hook-up.
- Scratches and damage caused by normal use.
- Damage caused by improper installation or installing hot tub on unstable surface, or by moving the hot tub; including, but not limited to, use of a crane.
- Use of sanitizers such as Tri-chlor (tablets or sticks), calcium hypochlorite, sodium hypochlorite, and any chemical that may dissolve or remain undissolved on the hot tub shell or cabinet surface. Damage caused by failure to follow procedures defined in the owner’s manual/guides.
- Discoloration to jet inserts resulting from improper water balance, exposure to direct sunlight, or normal wear.
- This Limited Warranty does not provide coverage for the insulating cover, any item attached to or installed on the spa after the date of manufacture, or for gaining access to any component for repair or replacement.
- Hot tub pillows, hot tub filter element, and hot tub hose bib.
- All hot tub accessories including, but not limited to, UltraPure® Plus Water Management System, Vision Sanitizing System, E-Z Lifter and add-on jet accessories. Accessories may be covered by other warranties.
- A crack is defined as a break in the shell that goes all the way through the shell. Cosmetic scratches, gouges and crazing are not considered cracks.
- Any damage caused by leaving the hot tub empty at lower temperatures of 33° F (0.5° C) or higher than 104° F (40° C) for any reason.
- Hot tub cabinet normal wear and tear such as scratches and fading.
- Acts of nature, accidents, or other causes beyond the control of Dimension One Spas.
DISCLAIMERSAND EXCLUSIONS
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED ALTOGETHER OR TO THE FULLEST EXTENT ALLOWED BY LAW. This Limited
Warranty takes the place of all other warranties, express or implied, in fact
or at law, including implied warranties of merchantability and fitness for a
particular purpose. Except as expressed herein, there shall be no other
warranty or obligation, expressed or implied, oral or statutory. Dimensions
One Spas and its representatives are not responsible for any damage to
flooring, carpeting, ceiling, walls, or any personal property due to
malfunctioning or leaking of a spa. No agent, dealer, distributor, service
company, or other party is authorized to change, modify or extend the terms of
this warranty. Dimension One Spas, its agents, or employees shall in no event
be liable for injury to any person, or for any claim for damage, however
arising. All consequential expenses including loss of use, chemicals, damages,
or contingent liabilities arising out of any alleged deficiencies of the hot
tub are specifically excluded. In no event shall Dimension One Spas be liable
for any reason or cause, in excess of the amount paid for the product in
question. Some jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitations may not apply to
you. This warranty gives you specific legal rights and you may also have other
rights that vary from jurisdiction to jurisdiction.
P/N 01533-0041K Rev A
(02/2023)