HEINNER HCNFV366E Refrigerator with Freezer Instructions

June 13, 2024
HEINNER

HEINNER HCNFV366E Refrigerator with Freezer Instructions
Refrigerator with Freezer

I. Introduction

Before using the appliance, please read carefully this instruction manual and keep it for future reference.
This instruction manual is designed to provide you with all required instructions related to the installation, use and maintenance of the appliance.
In order to operate the unit correctly and safety, please read this instruction manual carefully before installation and usage.

 Content of your package

  • reezer
  • User manual
  • Warranty card

Safety precautions

  • General safety warnings
    WARNING : Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
    WARNING : Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
    WARNING : Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
    WARNING : Do not damage the refrigerant circuit.
    WARNING : When positioning the appliance, ensure the supply cord is not trapped or damaged.
    WARNING : Do not locate multiple portable socket- outlets or portable power supplies at the rear of the appliance.
    WARNING : In order to avoid any hazards resulting from the instability of the appliance, it must be fixed in accordance with the instructions.If your appliance uses R600a as a refrigerant (this information will be provided on the label of the cooler) you should take care during transportation and installation to prevent the cooler elements from being damaged. R600a is an environmentally friendly and natural gas, but it is explosive. In the event of a leak due to damage of the cooler elements, move your fridge away from open flames or heat sources and ventilate the room where the appliance is located for a few minutes.
    • While carrying and positioning the fridge, do not damage the cooler gas circuit.
    • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
    • This appliance is intended to be used in household and domestic applications suchas:

    • staff kitchen areas in shops, offices and other working environments.
    • farm houses and by clients in hotels, motels and other residential typeenvironments.
    • bed and breakfast type environments.
    • catering and similar non-retail applications.
  •  If the socket does not match the refrigerator plug, it must be replaced by the manufacturer, a service agent or similarly qualified persons in order to avoid a hazard.

  • A specially grounded plug has been connected to the power cable of your refrigerator. This plug should be used with a specially grounded socket of 16 amperes. If there is no such socket in your house, please have one installed by an authorised electrician.

  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

  • Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances. Children are not expected to perform cleaning or user maintenance of the appliance, very young children (0-3 years old) are not expected to use appliances, young children (3-8 years old) are not expected to use appliances safely unless continuous supervision is given, older children (8-14 years old) and vulnerable people can use appliances safely after they have been given appropriate supervision or instruction concerning use of the appliance. Very vulnerable people are not expected to use appliances safely unless continuous supervision is given.

  • If the supply cord is damaged, it must be replaced by the manufacturer, anauthorised service agent or similar qualified persons, in order to avoid a hazard.

  • This appliance is not intended for use at altitudes exceeding 2000 m.
    To avoid contamination of food, please respect the following instructions:

  • Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.

  •  Clean regularly surfaces that can come in contact with food and accessible drainage systems.

  • Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.

  • Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making ice cream and making ice cubes.

  • One-, two- and three-star compartments are not suitable for the freezing of fresh food.

  • If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.

Installation warnings
Before using your fridge freezer for the first time, please pay attention to the following points

  • The operating voltage for your fridge freezer is 220-240 V at 50Hz.
  • The plug must be accessible after installation.
  • Your fridge freezer may have an odour when it is operated for the first time. This is normal and the odour will fade when your fridge freezer starts to cool.
  • Before connecting your fridge freezer, ensure that the information on the data plate (voltage and connected load) matches that of the mains electricity supply. If in doubt, consult a qualified electrician.
  • Insert the plug into a socket with an efficient ground connection. If the socket has no ground contact or the plug does not match, we recommend you consult a qualified electrician for assistance.
  • The appliance must be connected with a properly installed fused socket. The power supply (AC) and voltage at the operating point must match with the details on the  name plate of the appliance (the name plate is located on the inside left of theappliance).
  • We do not accept responsibility for any damages that occur due to ungrounded usage.
  • Place your fridge freezer where it will not be exposed to direct sunlight.
  • Your fridge freezer must never be used outdoors or exposed to rain.
  • Your appliance must be at least 50 cm away from stoves, gas ovens and heater cores, and at least 5 cm away from electrical ovens.
  • If your fridge freezer is placed next to a deep freezer, there must be at least 2 cmbetween them to prevent humidity forming on the outer surface.
  • Do not cover the body or top of fridge freezer with lace. This will affect the performance of your fridge freezer.
  • Clearance of at least 150 mm is required at the top of your appliance. Do not place anything on top of your appliance.
  • Do not place heavy items on the appliance.
  • Clean the appliance thoroughly before use (see Cleaning and Maintenance).
  • Before using your fridge freezer, wipe all parts with a solution of warm water and a teaspoon of sodium bicarbonate. Then, rinse with clean water and dry. Return all parts to the fridge freezer after cleaning.
  • Use the adjustable front legs to make sure your appliance is level and stable. You can adjust the legs by turning them in either direction. This must be done before placing food in the appliance.

Install the plastic distance guide(s) on the condenser (black vanes at the rear of the appliance) by turning it 90° (as shown in the figure) to prevent the condenser from touching the wall.

  • The distance between the appliance and back wall must be a maximum of 75 mm.

During usage

  • Do not connect your fridge freezer to the mains electricity supply using an extension lead.
  •  Do not use damaged, torn or old plugs.
  • Do not pull, bend or damage the cord.
  • Do not use plug adapter.
  • This appliance is designed for use by adults. Do not allow children to play with the appliance or hang off the door.
  • Never touch the power cord/plug with wet hands. This may cause a short circuit or electric shock.
  • Do not place glass bottles or cans in the ice-making compartment as they will burst when the contents freeze.
  • Do not place explosive or flammable material in your fridge. Place drinks with high alcohol content vertically in the fridge compartment and make sure their tops are tightly closed.
  • When removing ice from the ice-making compartment, do not touch it. Ice may cause frost burns and/or cuts.
  • Do not touch frozen goods with wet hands. Do not eat ice-cream or ice cubes immediately after they are removed from the ice-making compartment.
  • Do not re-freeze thawed frozen food. This may cause health issues such as food poisoning.

Old and out of order fridges

  • If your old fridge or freezer has a lock, break or remove the lock before discarding it, because children may get trapped inside it and may cause an accident.
  • Old fridges and freezers contain isolation material and refrigerant with CFC. Therefore, take care not to harm environment when you are discarding your old fridges

Packaging and the environment
Packaging materials protect your machine from damage that may occur during transportation. The packaging materials are environmentally friendly as they are recyclable. The use of recycled material reduces raw material consumption and therefore decreases waste production.
Notes:

  • Please read the instruction manual carefully before installing and using your appliance. We are not responsible for the damage occurred due to misuse.
  • Follow all instructions on your appliance and instruction manual, and keep this manual in a safe place to resolve the problems that may occur in the future.
  • This appliance is produced to be used in homes and it can only be used in domestic environments and for the specified purposes. It is not suitable for commercial or  common use. Such use will cause the guarantee of the appliance to be cancelled andour company will not be responsible for any losses incurred.
  • This appliance is produced to be used in houses and it is only suitable for cooling / storing foods. It is not suitable for commercial or common use and/or for storing  substances except for food. Our company is not responsible for any losses incurred by inappropriate usage of the appliance.

Description of the appliance

This appliance is not intended to be used as a built-in appliance
Refrigerator compartment
This presentation is only for information about the parts of the appliance. Parts may vary according to the appliance model.

A) Refrigerator compartment 8) Freezer bottom basket
B) Freezer compartment 9) Levelling feet
1) Wine rack 10) Bottle shelf
2) Refrigerator shelves 11) Door shelf
3) Chill drawer 12) Door shelf
4) Crisper cover 13) Egg holder
5) Crisper drawer 14) Ice box tray
6) Freezer upper basket
7) Freezer middle basket

Fresh food compartment (Fridge): Most efficient use of energy is ensured in the configuration with the drawers in the bottom part of the appliance, and shelves evenly distributed, position of door bins does not affect energy consumption.
Freezer compartment (Freezer): Most efficient use of energy is ensured in the configuration with the drawers and bins are on stock position.
Refrigerator Parts

Overall dimensions 1
H1 mm
W1 mm
D1 mm

1 the height, width and depth of the appliance without the handle.

Space required in use 2
H2 mm
W2 mm
D2 mm

2 the height, width and depth of the appliance including the handle, plus the space necessary for free circulation of the cooling air.

Overall space required in use 3
W3 mm
D3 mm

3 the height, width and depth of the appliance including the handle, plus the space necessary for free circulation of the cooling air, plus the space necessary to allow door opening to the minimum angle permitting removal of all internal equipment.

Using the appliance

Information about new generation cooling technology (No Frost)
Fridges with new-generation cooling technology have a different operating system to static fridges. Other (static) fridges may experience a build up of ice in the freezer compartment due to door openings and humidity in the food. In such fridges, regular defrosting is required; the fridge must be switched off, the frozen food moved to a suitable container and the ice which has formed in the freezer compartment removed. In fridges with new-generation cooling technology, a fan blows dry cold air evenly throughout the fridge and freezer compartments. The cold air cools your food evenly anduniformly, preventing humidity and ice build-up.
In the refrigerator compartment, air blown by the fan, located at the top of the refrigerator compartment, is cooled while passing through the gap behind the air duct. At the same time, the air is blown out through the holes in the air duct, evenly spreading cool air throughout the refrigerator compartment.
There is no air passage between the freezer and refrigerator compartments, therefore preventing the mixing of odours. As a result, your fridge, with new- generation cooling technology, provides you with ease of use as well as a huge volume and aesthetic appearance.
Display and control panel

Using the control panel

  1. Allows changing the freezer settings and activating the super freeze mode if desired. Freezer may be set to: -16, eco, -20, -22, -24°C and Super freeze.
  2.  Allows changing the cooler setting and enabling super cool mode if desired. Cooler can be set to 8, 6, eco, 4, 2°C and Super cool.
  3.  Super freeze indicator.
  4.  Super cooling indicator
  5.  Sr alarm indicator.

Cooler set button
The cooler set button allows changes to be made to the temperature of the cooler compartment. Super cool and eco mode can also be activated using this button.
Freezer set button
The freezer set button allows changes to be made to the temperature of the freezer compartment. Super freezer and eco mode can also be activated using this button.
Sr alarm
Sr alarm will change to red if any problems occur.
Operating your combi fridge
Lighting
When the product is plugged in for the first time, the interior lights may turn on 1 minute late due to opening tests.
Super cool mode
When would it be used?

  • To cooling huge quantities of food.

  • To cooling fast food.

  • To cooling food quickly.

  • To store seasonal food for a long time.
    Activating Super Cool mode Push the cooler set button until the super cool symbol illuminates. The buzzer will sound twice and the mode will be set. During Super Cool modeSuper cool mode can be cancelled in the same way it is selected.
    Super freeze mode
    When would it be used?

  • To freeze a large quantity of food that cannot fit on the fast freeze shelf.

  • To freeze prepared foods.

  • To freeze fresh food quickly to retain freshness.
    Activating Super Freeze mode Push the freezer set button until the super freez symbol illuminates. The buzzer will sound twice and the mode will be set. During Super freeze mode Super freeze mode can be cancelled in the same way it is selected.

  • Activating Economy mode
    Cooler compartment

  • Press the cooler set button until the economy symbol illumintes.

  • If no button is pressed for 1 second the mode will be set and the buzzer will sound twice as confirmaiton.

  • To cancel, press the cooler set button.
    Freezer compartment

  • Press the freezer set button until the economy symbol illumintes.

  • If no button is pressed for 1 second the mode will be set and the buzzer will sound twice as confirmaiton.

  • To cancel, press the freezer set button
    .Screen saver mode Purpose This mode saves energy by switching off all control panel lighting when the panel is left inactive.

How to use

  • Screen saver mode will be activated automatically after 30 seconds.
  • If you press any key while the lighting of the control panel is off, the current machine settings will reappear on the display to let you make any change you wish.
  • If you do not cancel the screen saving mode or press any key for 30 seconds, control panel will remain off.

To deactivate the screen saving mode

  • To cancel the screen saving mode, first of all, you need to press any key to activate the keys and then press and hold the freezer set button for 5 seconds.

  • To reactivate screen saving mode, press and hold the freezer set button for 5 seconds.
    Cooler temperature settings

  • Press the cooler set button once.

  • When you first press the button, the previous value will appear on the setting indicator of the cooler.

  • Whenever you press this button, a lower temperature will be set (+8°C, +6°C, eco, +4°C, +2°C, or Super cool).

  •  If you press the cooler set button until the super cool symbol appears on the cooler setting indicator, and do not press any buttons for 3 second, super cool will flash.

  • If you continue to press the same button, it will restart from +8°C.

Freezer temperature settings

  • Press the freezer set button once.
  • When you first press the button, the previous value will appear on the setting indicator of the freezer.
  • Whenever you press this button, a lower temperature will be set (-16°C, eco, -20°C, -22°C, -24°C, or Super freeze).
  • If you press the freezer set button until the super freez symbol appears on the freezer setting indicator, and do not press any buttons for 3 second, super freezer will flash.
  • If you continue to press the same button, it will restart from -16°C.

Recommended settings for the freezer and cooler compartment temperature.

Freezer compartment Cooler compartment Remarks
eco 4°C For regular use and best performance.
-20°C, -22°C or-24°C 4°C Recommended when environmental temperature exceeds 30°C.
Super (Superfreeze mode) 4°C Must be used when you wish to freeze food in a

short periodof time.
eco, -20°C, -22°C or -24°C| **** 2°C| These temperature settings must be used when the environmental temperature is high or if you think the refrigerator compartment is not cool enough becuse the door isbeing opened frequently.
eco, -20°C, -22°C or -24°C| Super (Super cool mode)| Must be used when the refrigerator compartment isoverloaded with food or when food needs to be cooled quickly.

  • Door open alarm function
    If the fridge door is opened more than 2 minutes, the open door alarm will sound. Temperature setting warnings

  • Your appliance is designed to operate in the ambient temperature ranges stated in the standards, according to the climate class stated in the information label. It is not recommended that your fridge is operated in the environments which are outside of the stated temperature ranges. This will reduce the cooling efficiency of the appliance.

  • Temperature adjustments should be made according to the frequency of door openings, the quantity of food kept inside the appliance and the ambient temperature in the location of your appliance.

  •  When the appliance is first switched on, allow it to run for 24 hours in order to reach operating temperature. During this time, do not open the door and do not keep a large quantity of food inside.

  • A 5 minute delay function is applied to prevent damage to the compressor of your
    appliance when connecting or disconnecting to mains, or when an energy
    breakdown occurs. Your appliance will begin to operate normally after 5 minutes.
    Climate class and meaning:
    T (tropical): This refrigerating appliance is intended to be used at ambient temperatures
    ranging from 16°C to 43°
    C.ST (subtropical) : This refrigerating appliance is intended to be used at ambient temperatures ranging from 16°C to 38°C. N (temperate): This refrigerating appliance is intended to be used at ambient temperatures ranging from 16°C to 32°C.
    SN (extended temperate): This refrigerating appliance is intended to be used at ambient temperatures ranging from 10°C to 32°C.
    Important installation instructions
    This appliance is designed to work in difficult climate conditions and is powered with
    ‘Freezer Shield’ technology which ensures that the frozen food in the freezer will not defrosteven if the ambient temperature falls as low as -15°C. So you may then install your appliance in an unheated room without having to worry about frozen food in the freezerbeing spoilt. When the ambient temperature returns to normal, you may continue using the appliance as usual.

Accessories
Visual and text descriptions in the accessories section may vary according to the model of your appliance. Ice Tray

  • Fill the ice tray with water and place in the freezer compartment.
  • After the water has completely frozen, you can twist the tray as shown below to remove the ice cubes.

Ice Tray

The freezer box

  • Pull the box out as far as possible.
  • Pull the front of the box up and out.
    Carry out the opposite of this operation when refitting the sliding compartment. Always keep hold of the handle of the box while removing it. The chill drawe

Removing the freezer box:
• Pull the box out as far as possible.
• Pull the front of the box up and out. Carry out the opposite of this operation when refitting the sliding compartment.  Always keep hold of the handle of the box while removing it.
The chill drawer

chill drawer

Keeping food in the chill drawer, instead of the freezer or refrigerator compartments, allows food to retain freshness and flavour for longer, while preserving its fresh appearance. Whenthe chill drawer tray becomes dirty, remove it and wash with water. (Water freezes at 0°C, but food containing salt or sugar freezes at temperatures lower than this).
The chill drawer is usually used for storing foods such as raw fish, lightly pickled food, rice, and so on.  Do not put food you want to freeze or ice trays (to make ice) in the chill drawer

The Fresh dial

Fresh dia
If the crisper is full, the fresh dial located in front of the crisper should be opened. This allows the air in the crisper and the humidity rate to be controlled, to increase the life of food within. The dial, located behind the shelf, must be opened if any condensation is seen on the glass shelf.

Food storage

Refrigerator compartment
For normal operating conditions, set the temperature of the cooler compartment to +4 or +6°C.

  • To reduce humidity and avoid the consequent formation of frost, always store liquids in sealed containers in the refrigerator. Frost tends to concentrate in the  coldest parts of the evaporating liquid and, in time, your appliance will require more frequent defrosting.
  • Cooked dishes must remain covered when they are kept in the fridge.Do not place warm foods in fridge. Place them when they are cool, otherwise the temperature/humidity inside the fridge will increases, reducing the fridge’s efficiency.
  • Make sure no items are in direct contact with the rear wall of the appliance as frost will develop and packaging will stick to it. Do not open the refrigerator door frequently.
  • We recommend that meat and clean fish are loosely wrapped and stored on the glass shelf just above the vegetable bin where the air is cooler, as this provides the best storage conditions.
  • Store loose fruit and vegetable items in the crisper containers.
  • Storing fruit and vegetables separately helps prevent ethylene-sensitive vegetables (green leaves, broccoli, carrot, etc.) being affected by ethylene- releaser fruits (banana, peach, apricot, fig etc.).
  • Do not put wet vegetables into the refrigerator.
  •  Storage time for all food products depends on the initial quality of the food and an uninterrupted refrigeration cycle before refrigerator storage.
  • Water leaking from meat may contaminate other products in the refrigerator. You should package meat products and clean any leakages on the shelves.
  • Do not put food in front of the air flow passage.

Consume packaged foods before the recommended expiry date.Do not allow food to come into contact with the temperature sensor, which is located in the refrigerator compartment, in order to keep the refrigerator compartment at optimum temperature.
Do not allow food to come into contact with the temperature sensor, which is located in
the refrigerator compartment, in order to keep the refrigerator compartment at optimum
temperature.

  • For normal working conditions, it will be sufficient to adjust the temperature
  • setting of your refrigerator to +4°C.
  • The temperature of the fridge compartment should be in the range of 0-8°C, freshfoods below 0°C are iced and rotted, bacterial load increases above 8°C, and spoils.
  • Do not put hot food in the refrigerator immediately, wait for the temperature to pass outside. Hot foods increase the degree of your refrigerator and cause food poisoning and unnecessary spoiling of the food.
  • Meat, fish, etc. should be store in the chiller compartment of the food, and the vegetable compartment is preferred for vegetables. (if available)
  • To prevent cross contamination, meat products and fruit vegetables are not stored together.
  •  Foods should be placed in the refrigerator in closed containers or covered to prevent moisture and odors|
    The table below is a quick guide to show you the most efficient way to store the major food groups in your refrigerator compartment.

Food| Maximum storage time| How and where to store
---|---|---
Vegetables and fruits| 1 week| Vegetable bin
Meat and fish| 2-3 days| Wrap in plastic foil, bags, or in a meat container and store on the glass shelf
Fresh cheese| 3-4 days| On the designated door shelf
Butter and margarine| 1 week| On the designated door shelf
Bottled products e.g. milk and yoghurt| Until the expiry date recommended by the producer| On the designated door shelf
Eggs| 1 month| On the designated egg shelf
Cooked food| 2 days| All shelves

Note : Potatoes, onions and garlic should not be stored in the refrigerator.
Freezer compartment
For normal operating conditions, set the temperature of the freezer compartment to -18 or -20°C.

  • The freezer is used for storing frozen food, freezing fresh food, and making ice cubes.
  • Food in liquid form should be frozen in plastic cups and other food should be frozen in plastic folios or bags. For freezing fresh food; wrap and seal fresh food properly, that is the packaging should be air tight and shouldn’t leak. Specialfreezer bags, aluminum foil polythene bags and plastic containers are ideal.
  • Do not store fresh food next to frozen food as it can thaw the frozen food. • Before freezing fresh food, divide it into portions that can be consumed in one sitting.
  • Consume thawed frozen food within a short period of time after defrosting
  • Always follow the manufacturer’s instructions on food packaging when storing frozen food. If no information is provided food, should not be stored for more than 3 months from the date of purchase.
  • When purchasing frozen food, make sure that it has been stored under appropriate conditions and that the packaging is not damaged.
  • Frozen food should be transported in appropriate containers and placed in the freezer as soon as possible.
  • Do not purchase frozen food if the packaging shows signs of humidity and abnormal swelling. It is probable that it has been stored at an unsuitable temperature and that the contents have deteriorated.
  • The storage life of frozen food depends on the room temperature, the thermostat setting, how often the door is opened, the type of food, and the length of time required to transport the product from the shop to your home. Always follow the  instructions printed on the packaging and never exceed the maximum storage life indicated.
  • If the freezer door has been left open for a long time or not closed properly, frost will form and can prevent efficient air circulation. To resolve this, unplug the freezer and wait for it to defrost. Clean the freezer once it has fully defrosted.
  • The freezer volume stated on the label is the volume without baskets, covers, and so on.
  • Do not refreeze thawed food. It may pose a danger to your health and cause problems such as food poisoning.

Note: If you attempt to open the freezer door immediately after closing it, you will find that it will not open easily. This is normal. Once equilibrium has been reached, the door will open easily.

The table below is a quick guide to show you the most efficient way to store the major food groups in your freezer compartment
.

Meat and fish| Preparation| Maximum storage time (months)
---|---|---
Steak| Wrap in foil| 6-8
Lamb meat| Wrap in foil| 6-8
Veal roast| Wrap in foil| 6-8
Veal cubes| In small pieces| 6-8
Lamb cubes| In pieces| 4-8
Minced meat| In packaging without using spices| 1-3
Giblets (pieces)| In pieces| 1-3
Bologna sausage/salami| Should be kept packaged even if it has amembrane| 1-3
Chicken and turkey| Wrap in foil| 4-6
Goose and duck| Wrap in foil| 4-6
Deer, rabbit, wild boar| In 2.5 kg portions or as fillets| 6-8
Freshwater fish (Salmon, Carp, Crane, Catfish)| After cleaning the bowels and scales of the fish, wash and dry it. If necessary, remove the tail and head.| 2
Lean fish (Bass, Turbot, Flounder)| 4
Fatty fishes (Tuna, Mackerel, Bluefish, Anchovy)| 2-4
Shellfish| Clean and in a bag| 4-6
Caviar| In its packaging, or in an aluminium or plasticcontainer| 2-3
Snails| In salty water, or in an aluminium or plasticcontainer| 3
Note: Thawed frozen meat should be cooked as fresh meat. If the meat is not cooked after defrosting,it must not be re-frozen.

Vegetables and fruits| Preparation| Maximum storage time (months)
---|---|---
String beans and beans| Wash, cut into small pieces and boil in water| 10-13
Beans| Hull, wash and boil in water| 12
Cabbage| Clean and boil in water| 6-8
Carrot| Clean, cut into slices and boil in water| 12
Pepper| Cut the stem, cut into two pieces, remove thecore and boil in water| 8-10
Spinach| Wash and boil in water| 6-9
Cauliflower| Remove the leaves, cut the heart into piecesand leave it in water with a little lemon juice for a while| 10-12
Eggplant| Cut into pieces of 2cm after washing| 10-12
Corn| Clean and pack with its stem or as sweet corn| 12
Apple and pear| Peel and slice| 8-10
Apricot and Peach| Cut into two pieces and remove the stone| 4-6
Strawberry and Blackberry| Wash and hull| 8-12
Cooked fruits| Add 10 % of sugar to the container| 12
Plum, cherry, sourberry| Wash and hull the stems| 8-12
| Maximum storage time (months)| Thawing time at room temperature (hours)| Thawing time in oven (minutes)
---|---|---|---
Bread| 4-6| 2-3| 4-5 (220-225°C)
Biscuits| 3-6| 1 – 1,5| 5-8 (190-200°C)
Pastry| 1-3| 2-3| 5-10 (200-225°C)
Pie| 1-1,5| 3-4| 5-8 (190-200°C)
Phyllo dough| 2-3| 1-1,5| 5-8 (190-200°C)
Pizza| 2-3| 2-4| 15-20 (200°C)
Dairy products| Preparation| Maximum storage time (months)| Storage conditions
---|---|---|---
Packet (Homogenized) Milk| In its ownpacket| 2-3| Pure Milk – in its own packet
Cheese excluding white cheese| In slices| 6-8| Original packaging may be used forshort-term storage. Keep wrapped in foil for longer periods.
Butter, margarine| In itspackaging| 6|

Cleaning and maintenance

Disconnect the unit from the power supply before cleaning. Do not wash your appliance by pouring water on it. Do not use abrasive products, detergents or soaps for cleaning the appliance. After washing, rinse with clean water and dry carefully. When you have finished cleaning, reconnect the plug to the mains supply with dry hands.

  • Make sure that no water enters the lamp housing and other electrical components.

  • The appliance should be cleaned regularly using a solution of bicarbonate of soda and lukewarm water.

  • Clean the accessories separately by hand with soap and water. Do not wash accessories in a dish washer.

  • lean the condenser with a brush at least twice a year. This will help you to save on energy costs and increase productivity.
    The power supply must be disconnected during cleaning.

    Defrosting
    ****Defrosting

  • Your appliance performs automatic defrosting. The water formed as a result of defrosting passes through the water collection spout, flows into the water tray behind your appliance and evaporates there.

  • Make sure you have disconnected the plug of your appliance before cleaning the water tray.

  • Remove the water tray from its position by removing the screws (if it has screws). Clean it with soapy water at specific time intervals. This will prevent odours from forming.

Replacing LED lighting
To replace any of the LEDs, please contact the nearest Authorised Service Centre.
Note: The numbers and location of the LED strips may change according to the model.
Replacing LED lighting
If product equipped with LED lamp
This product contains a light source of energy efficiency class .
If product equipped with LED Strip(s) or LED card(s)
This product contains a light source of energy efficiency class .

Shipment and repositioning

  • Transportation and changing positioning
  • The original packaging and foam may be kept for re-transportation (optional).
  • Fasten your appliance with thick packaging, bands or strong cords and follow the instructions for transportation on the packaging.
  • Remove all movable parts or fix them into the appliance against shocks using band when re-positioning or transporting. Always carry your appliance in the upright position. Repositioning the door
  • It is not possible to change the opening direction of your appliance door if door handles are installed on the front surface of the appliance door
  • It is possible to change the opening direction of the door on models with handle on the side of the door or without handles.
  • If the door-opening direction of your appliance can be changed, contact the nearest Authorised Service Centre to change the opening direction.

Troubleshooting

Errors
Your appliance will warn you if the temperature(s) is/are at improper levels or if a problem occurs with the appliance. SR Alarm indicator (!) is displayed in the control pane

ERROR TYPE ( ! ) SR alarm indicator
MEANING “Failure” Warning
WHY There is/are some part(s) out of order or there is a failure in the

cooling process.The product is plugged for the first time or a long-time powerinterruption for 1 hour.
WHAT TO DO| Check the door is open or not and check if the product working 1 hour. If the door is not open and the product had worked 1 hour, callservice for assistance as soon as possible.

If you are experiencing a problem with your appliance, please check the following before contacting the after-sales service.
Your appliance is not operating
Check if:

  • There is power.
  • The plug is correctly placed in the socket.
  • The plug fuse or the mains fuse has blown.
  • The socket is defective. To check this, plug another working appliance into thesame socket. The appliance performs poorly Check if:
  • The appliance is overloaded.

T he appliance door is closed properly.

  • There is any dust on the condenser.
  • There is enough space near the rear and side walls.Your appliance is operating noisily Normal noises Cracking noise occurs:
  • During automatic defrosting.
  • When the appliance is cooled or warmed (due to expansion of appliance material).
    Short cracking noise occurs : When the thermostat switches the compressor on/off.
    Motor noise: Indicates the compressor is operating normally. The compressor may cause more noise for a short time when it is first activated. Bubbling noise and splash occurs: Due to the flow of the refrigerant in the tubes of the system.
    Water flowing noise occurs:
    Due to water flowing to the evaporation container. This noise is normal during defrosting. Air blowing noise occurs: In some models during normal operation of the system due tothe circulation of air.

The edges of the appliance in contact with the door joint are warm
Especially during summer (warm seasons), the surfaces in contact with the door joint may become warmer during the operation of the compressor, this is normal.
There is a build-up of humidity inside the appliance
Check if

  • All food is packed properly. Containers must be dry before being placed in the appliance.

  • The appliance door is opened frequently. Humidity of the room enters the appliance when the doors are opened. Humidity increases faster when the doors are opened more frequently, especially if the humidity of the room is high.
    The door does not open or close properly Check if:

  • There is food or packaging preventing the door from closing.

  • The door joints are broken or torn.

  • Your appliance is on a level surface.
    Recommendations

  • If the appliance is switched off or unplugged, wait at least 5 minutes before plugging the appliance in or restarting it in order to prevent damage to the  compressor.

  • If you will not use your appliance for a long time (e.g. in summer holidays) unplug it. Clean your appliance according to chapter cleaning and leave the door open to prevent humidity and smell.

  • f a problem persists after you have followed all the above instructions, please consult the nearest authorised service centre.

  • The appliance you have purchased is designed for domestic use only. It is not suitable for commercial or common use. If the consumer uses the appliance in a way that does not comply with this, we emphasise that the manufacturer and the dealer will not be responsible for any repair and failure within the guarantee period.

  1. Tips for saving energ. Install the appliance in a cool, well- ventilated room, but not in direct sunlight and not near a  heat source (such as a radiator or oven) otherwise an insulating plate should be used.
  2.  Allow warm food and drinks to cool before placing them inside the appliance.
  3.  Place thawing food in the refrigerator compartment if available. The low temperature of the frozen food will help cool the refrigerator compartment while the food is thawing. This will save  energy. Frozen food left to thaw outside of the appliance will result in a waste of energy.
  4.  Drinks or other liquids should be covered when inside the appliance. If left uncovered, the humidity inside the appliance will increase, therefore the appliance uses more energy. Keeping drinks and other liquids covered helps preserve their smell and taste.
  5.  Avoid keeping the doors open for long periods and opening the doors too frequently as warm air will enter the appliance and cause the compressor to switch on unnecessarily often.
  6.  Keep the covers of the different temperature compartments (such as the crisper and chiller if available) closed.
  7.  The door gasket must be clean and pliable. In case of wear, replace the gasket.

CUSTOMER CARE AND SERVICE

Always use original spare parts. When contacting our Authorised Service Centre, ensure that you have the following data available: Model and Serial Number. The information can be found on the rating plate. Subject to change without notice.

TECHNICAL DATA

The technical information is situated in the rating plate on the internal side of the appliance and on the energy label.
The QR code on the energy label supplied with the appliance provides a web link to the information related to the performance of the appliance in the EU EPREL database. Keep the energy label for reference together with the user manual and all other documents provided with this appliance. It is also possible to find the same information in EPREL using the link https:// eprel.ec.europa.eu and the model name and product number that you find on the rating plate of the appliance.
To access information about your product in the EPREL portal, you can scan the codes below

Thank you for purchasing this product. If you need support with your product, visit our website using the links below.
Get User manuals: https://www.heinner.ro
Get Service information: https://www.heinner.ro

References

Read User Manual Online (PDF format)

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