poly VVX 601 UC Software User Guide

: June 13, 2024
: Poly

Table of Contents

poly VVX 601 UC Software
Product Information
Product Usage Instructions
Supported Phone Models
What’s New in This Release
Download the Distribution Files
Revision History
Language Support
Resolved Issues
Known Issues
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

poly VVX 601 UC Software

poly-VVX-601-UC-Software-product

Product Information

The Poly UC Software 5.9.8 is the latest version of the software that is compatible with Poly VVX Business Media Phones, Poly VVX Business IP Phones, and Poly SoundStructure VoIP Interface Phones. It includes software updates, resolved issues, new functionality, security updates, and technical updates.

Supported Phone Models

VVX 601
VVX 501
VVX 450
VVX 401/411
VVX 350
VVX 301/311
VVX 250
VVX 150
VVX 101/201

The following phones are supported in UC Software 5.9.8 but don’t receive new feature updates:

VVX 600
VVX 500
VVX 400/410
VVX 300/310

New Features in This Release

VVX 300/310, 400/410, 500 and 600 now supports Poly Lens.
VVX 300/310, 400/410, 500, and 600 can now connect to Poly Lens and report analytical information to Poly Lens.
Cloud connection status is now available on the system web interface. You can check your cloud connection status on the system web interface when your phone shares data with Poly Lens using the parameter feature .lens. enabled=1.

Download the Distribution Files
To download Poly UC software 5.9.8, you can choose between the combined UC software package or the split UC software package, bothin ZIP file format. The combined version contains all files for all phone models, while the split software package is smaller, downloads more quickly, and contains sip.ld files for each phone model. Poly recommends using the split resource file that corresponds to the phone models for your deployment. If you provision your phones centrally using configuration files, download the corresponding resource file and extract the configuration files to the provisioning server, maintaining the folder hierarchy in the ZIP file. The current build ID for the sip.ld and resource files is UCS 5.9.8.5760.

Understand the Combined and Split ZIP Files
To understand the files distributed in the combined ZIP file, refer to the following table:

Distributed Files	Purpose and Application
3111-40250-001.sip.ld	SIP application executable for VVX 101 business media

phones.
3111-40450-001.sip.ld| SIP application executable for VVX 201 business media
phones.
3111-46135-002.sip.ld| SIP application executable for VVX 300 business media
phones.
3111-48300-001.sip.ld| SIP application executable for VVX 301 business media
phones.
3111-46161-001.sip.ld| SIP application executable for VVX 310 business media
phones.
3111-48350-001.sip.ld| SIP application executable for VVX 450 business media
phones.
3111-46157-002.sip.ld| SIP application executable for VVX 501 business media
phones.
3111-48400-001.sip.ld| SIP application executable for VVX 601 business media
phones.

Product Usage Instructions

To update your Poly phone to the latest UC Software 5.9.8 version, follow these steps:

Download the Poly UC software 5.9.8 ZIP file from the Poly website.
If you want to download all files for all phone models, choose the combined UC software package. If you want a smaller download and only need files specific to your phone model, choose the split UC software package.
Extract the ZIP file to a local folder on your computer.
If you provision your phones centrally using configuration files, locate the resource file that corresponds to your phone model in the extracted folder.
Copy the configuration files from the resource file to your provisioning server, maintaining the folder hierarchy in the ZIP file.
Configure your phones to use the new UC Software 5.9.8 version by pointing them to the updated provisioning server.

Once your phones are updated to UC Software 5.9.8, you can take advantage of the new features and improvements provided by the software.

Supported Phone Models

Poly UC Software 5.9.8 supports the following Poly endpoints:

VVX 601
VVX 501
VVX 450
VVX 401/411
VVX 350
VVX 301/311
VVX 250
VVX 150
VVX 101/201

The following phones are supported in UC Software 5.9.8 but don’t receive new feature updates:

VVX 600
VVX 500
VVX 400/410
VVX 300/310

What’s New in This Release

Poly Unified Communications (UC) Software 5.9.8 includes software updates, resolved issues, and the following new functionality:

VVX 300/310, 400/410, 500 and 600 now supports Poly Lens
Cloud connection status now available on the system web interface

VVX 300/310, 400/410, 500 and 600 now supports Poly
Lens
VVX 300/310, 400/410, 500, and 600 can now connect to Poly Lens and report analytical information to Poly Lens

Cloud connection status now available on the system web interface
You can now check your cloud connection status on the system web interface when your phone shares data with Poly Lens using the parameter feature.lens.enabled=1.

Security Updates
See the Security Center for the security advisories, bulletins, and related acknowledgments and recognition.

Technical Updates
For technical updates regarding UC Software and SoundStation products, see Poly Engineering Advisories and Technical Notifications.

Download the Distribution Files

To download Poly UC software 5.9.8, you can choose the combined UC software package or the split UC software package, both in ZIP file format. The combined version contains all files for all phone models. The split software package is smaller, downloads more quickly, and contains sip.ld files for each phone model, enabling you to choose provisioning software for your phone model and maintain software versions for each model in the same root directory.
For general use, Poly recommends using the split resource file that corresponds to the phone models for your deployment. To match the correct UC software resource file to your phone model, see the table Understand the Combined ZIP and Split ZIP Files. If you provision your phones centrally using configuration files, download the corresponding resource file and extract the configuration files to the provisioning server, maintaining the folder hierarchy in the ZIP file.
The current build ID for the sip.ld and resource files is UCS 5.9.8.5760.
Understand the Combined and Split ZIP Files
To understand the files distributed in the combined ZIP file, refer to the following table.
Understand the Combined ZIP and Split ZIP Files

Distributed Files| File Purpose and Application| Combined| Split
---|---|---|---
3111-40250-001.sip.ld| SIP application executable for VVX 101 business media phones.| No| Yes
3111-40450-001.sip.ld| SIP application executable for VVX 201 business media phones.| No| Yes
3111-46135-002.sip.ld| SIP application executable for VVX 300 business media phones.| No| Yes
3111-48300-001.sip.ld| SIP application executable for VVX 301 business media phones.| No| Yes
3111-46161-001.sip.ld| SIP application executable for VVX 310 business media phones.| No| Yes
3111-48350-001.sip.ld| SIP application executable for VVX 311 business media phones.| No| Yes
3111-46157-002.sip.ld| SIP application executable for VVX 400 business media phones.| No| Yes
3111-48400-001.sip.ld| SIP application executable for VVX 401 business media phones.| No| Yes
3111-46162-001.sip.ld| SIP application executable for VVX 410 business media phones.| No| **Yes
3111-48450-001.sip.ld| SIP application executable for VVX 411 business media phones.| No| ****Yes
3111-44500-001.sip.ld| SIP application executable for VVX 500 business media phones.| ****No| ****Yes
3111-48500-001.sip.ld| SIP application executable for VVX 501 business media phones.| ****No| ****Yes
3111-44600-001.sip.ld| SIP application executable for VVX 600 business media phones.| ****No| ****Yes
3111-48600-001.sip.ld| SIP application executable for VVX 601 business media phones.| No| Yes
3111-48810-001.sip.Id| SIP application executable for VVX 150| No| Yes
3111-48820-001.sip.Id| SIP application executable for VVX 250| No| Yes
3111-48830-001.sip.Id| SIP application executable for VVX 350| No| Yes
3111-48840-001.sip.Id| SIP application executable for VVX 450| No| Yes
3111-33215-001.sip.ld| SIP application executable for SoundStructure VoIP Interface phones.| No| Yes
sip.ld| Concatenated SIP application executable.| Yes| No
dect.ver| Text file detailing build-identifications for the VVX D60 handset.| Yes| Yes
sip.ver| Text file detailing build-identifications for the release.| Yes| Yes
000000000000.cfg| Master configuration template file.| Yes| Yes
000000000000- directory~.xml| Local contact directory template file. To apply for each phone, replace the (zeroes) with the MAC address of the phone and remove the ~ (tilde) from the file name.| Yes| Yes
applications.cfg| Configuration parameters for microbrowser and web browser applications.| Yes| Yes
device.cfg| Configuration parameters for basic device configuration.| Yes| Yes
features.cfg| Configuration parameters for telephony features.| Yes| Yes
firewall-nat.cfg| Contains configuration parameters for telephony features.| Yes| Yes
H323.cfg| Configuration parameters for the H.323 signaling protocol.| Yes| Yes
lync.cfg| Contains Lync/Skype for Business-specific configuration parameters.| Yes| Yes
pstn.cfg| Contains parameters for Public Switched Telephone Network (PSTN) use.| Yes| Yes
reg-advanced.cfg| Contains configuration parameters for the line and call registration and advanced phone feature settings.| Yes| Yes
reg-basic.cfg| Configuration parameters for line and call registration and basic phone settings.| Yes| Yes
region.cfg| Configuration parameters for regional and localization settings such as time, date, and language.| Yes| Yes
sip-basic.cfg| Configuration parameters for the VoIP server and soft switch registration.| Yes| Yes
sip-interop.cfg| Configuration parameters for the VoIP server, soft switch registration, and interoperability configuration.| Yes| Yes
site.cfg| Configuration parameters set for each site.| Yes| Yes
video.cfg| Configuration parameters for video connectivity.| Yes| Yes
video-integration.cfg| Configuration parameters for Polycom SoundStation IP 7000 conference phone and Polycom HDX system integration.| **| **
| | Yes| Yes
Welcome.wav| Startup welcome sound effects.| Yes| Yes
LoudRing.wav| Sample loud ringer sound effect.| Yes| Yes
Polycom-hold.wav| Sample ringer sound effect.| Yes| Yes
Warble.wav| Sample ringer sound effect.| Yes| Yes
polycomConfig.xsd| Master configuration file that contains the parameters and its values.| Yes| Yes**

Revision History

This following table lists the release history of Poly Unified Communications (UC) Software 5.9.8.

Version History

Release	Release Date	Features
5.9.8	August 2023	This release includes important field fixes and the

following new functionality:

VVX 300/310, 400/410, 500 and 600 phones now support Poly Lens
Cloud connection status now available on the system web interface

Introduction of new parameters to Session Traversal Utilities for NAT
New parameter for Dual-Tone Multi-Frequency Tones for OPUS codec

5.9.4| September 2019| This release includes important field fixes and support for the following features:

Third-Party Application ID Implementation on Skype for Business Phones
Sign In Remotely Using Web Sign-in for Skype for Business

5.9.3| July 2019| This release includes the following new and enhancement features:

DHCP IP Address Cache
TLS Support for BToE
Polycom Cloud Connector
Enhancement to Wi-Fi Settings

Language Support

The SSIP phone user interface includes native support for the following languages:

Chinese, Traditional
Chinese, Simplified
Danish, Denmark
Dutch, Netherlands
English, Canada
English, United Kingdom
English, United States
French, France
German, Germany
Italian, Italy
Japanese, Japan
Korean, Korea
Norwegian, Norway
Polish, Poland
Portuguese, Portugal
Russian, Russia
Slovenian, Slovenia
Spanish, Spain
Swedish, Sweden

Resolved Issues

The following table lists the resolved issues in UC Software 5.9.8.

Resolved Issues

Issue ID(s)	Description
VOICE-76599	The caller’s information did not display when remote pickup was

used on a shared line.
VOICE-76462| An incoming BLF call dropped when using the Answer softkey and lifting the handset at the same time.
VOICE-75290| A Root CA certificate used to validate the server certificates of servers were making TLS connections that had expired.
VOICE-75259| Phones were not properly processing and accepting offered LLDP configuration for voice VLAN tagging.
VOICE-75235| Poly VVX phones displayed a duplicate IP address message preventing the phone from completing its provisioning.
VOICE-74169| External PSTN calls are not getting transferred when using the BroadSoft Executive Assistant feature.
VOICE-72764| VVX 500 provisioned with NAPTR outbound proxy will not dynamically switch between SIP-TCP with RTP and SIP-TLS with SRTP when processing calls.
VOICE-72371| VVX phones displayed an incorrect BLF name when the information received contained the Cyrillic alphabet or the & symbol.
VOICE-72041| An additional space at the end of the SCEP request URLs caused a 400 Bad Request in some deployments.
VOICE-71493| Lens frequently reported the phone as offline when it is powered on and otherwise working as expected.
VOICE-70237| A special character in some certificate generation parameters caused the phone to create an incorrect Certificate Signing Request.
VOICE-68803| The phone incorrectly rejected calls with an SDP offer containing the OPUS codec and a time parameter containing an unsupported value.
VOICE-68318| The volume on a VVX250 increased two levels on a single push when using the volume buttons.
VOICE-68242| The Buddy Watch status was freezing and didn’t update until a reboot was performed.
VOICE-67113| A forced CID update occurred on shared lines when there were inconsistent notifications between INVITEs or INVITE and UPDATE on shared lines.

Known Issues

There are no known issues in UC Software 5.9.8.

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