My Velocity®/PowerGlide® Rewind Bagged Vacuum has no suction | Support

• Check the bag and replace if full

  • Check the pre-motor filters for debris

    • One filter is located inside the bag tank in a plastic cage
    • Other filter is located under bag tank in round center portion of Lock ‘n Seal Lever
    • Both filters and cage can be rinsed in warm water
    • Air dry completely before reinstalling in machine

  • Check post-motor filter on side of vacuum for debris

    • The white post-motor filter is not washable and will need to be replaced when dirty

  • With the bag tank removed, turn on machine feel for suction at motor duct where small, round pre-motor filter sits then turn off machine

    • If no suction, visit a BISSELL Authorized Service Center or Contact Us

  • Upper-tank and dirt/air ramp may need to be wiped clean if dirty

    • Clear any debris from suction inlet in upper right corner of upper tank

  • Twist hose to the left to remove from back of vacuum and pull out of lower hose

    • Push a broom handle through hose to remove clogs
    • Hose will need to be replaced if cracked or damaged

  • Remove the screw from left side of lower hose on back of machine and straighten hose

    • Push a broom handle through hose to remove clogs
    • The access plate can also be removed to help clear clogs
    • If still no suction, please contact a BISSELL Authorized Service Center or Contact Us

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