eta MASTER 2 PRO Vacuum Cleaner User Manual

: June 13, 2024
: ETA

Table of Contents

MASTER 2 PRO
Documents / Resources

USER’S MANUAL FOR ETA SMART APPLICATION

MASTER 2 PRO

ETA622990000

eta MASTER 2 PRO Vacuum Cleaner - a

“+” icon to add device
Additional settings
“Smart” section icon
(currently not intended for this vacuum cleaner)
“My Home” section icon
Space for a list of added (paired) devices
Added (paired) device
(click to go to the control section of the application)
Icon for reading QR codes
(not intended for this vacuum cleaner)
Household settings
(advanced application management)
Overview of various notifications
Feedback, questions and answers
Manage application settings
Personal data settings
Account security settings
Manage updates of paired devices
Sound settings
Notification settings
Setting the temperature units
Developer section
Additional settings
Application information
Privacy settings
Wi-Fi network diagnostics
Clearing the cache
Account logout

eta MASTER 2 PRO Vacuum Cleaner - a2

Choice of cleaning type
Apply settings
Status bar
Step back
The name of the vacuum cleaner
Information bar about current cleaning
Map rotation
Start / Stop (Pause)
Sending to charging station (charging)
Viewing the map in 2D or 3D
Current map
Prohibited zones and walls
Editing the created map
Apply settings
Mopping intensity
Suction power
Activates individual room settings
Special mopping mode

eta MASTER 2 PRO Vacuum Cleaner - a3

More detailed information about the device
Robot profile
Automation settings (not optimized for this vacuum cleaner)
Robot-compatible voice assistants
(The options for this service are described in a separate file at www.etasince1943.com/robot/)
Switching on/off the notification that the vacuum cleaner is offline
Creating groups (not optimized for this vacuum cleaner)
Add an app to your home screen
Firmware information
Removing the vacuum cleaner from the account
(Unpairs the device with the option wipe device data)
Wi-Fi signal quality check
Feedback, questions and answers
Sharing control with other users
Scheduled cleaning settings
Tank suction setting
Adjust volume and voices
Manual control of the vacuum cleaner
Function to find the vacuum cleaner
Increases performance on carpet
Detailed info about the device
Option to activate UV light
If the robot does not have time to clean everything, it will complete the cleaning after charging
Monitoring the lifetime of components
Interval of turning off voices and deactivating scheduled cleanings
Detailed cleaning history
Saving and uploading maps

ETA SMART APPLICATION USER GUIDE

Dear customer,

Thank you for your confidence in the ETA brand products. This manual is destined for all owners of the ETA622990000 MASTER vacuum cleaner, who want to use in full range its potential by means of ETA SMART Application. You can find here simple instructions and procedures how to work with your new robotic friend.

You can also visit our website for more information, advice and tips on your vacuum cleaner:

www.etasince1943.com/robot

We are constantly updating this website to gather the latest product knowledge.

Notice
We reserve the right to make changes to the application, its function and appearance. As the application is a dynamic element of the product, some procedures or illustrations in this manual may vary.

1. APPLICATION INSTALLATION

You can find this application in the database of Apple Store or Google Play, or can also use this QR code for quickening:

Download and install the application to your mobile phone (tablet).

KOMPATIBILITA

Mobile phone (tablet) operation system|

Android 6.0 and higher

IOS 11.0 and higher

Wi-Fi network|

2,4 / 5 GHz

security WPA1 and WPA2
(WPA2 is recommended)

ATTENTION

The appliance cannot be operated with Wi-Fi networks secured with IEEE 802.1X protocol (as a rule, company’s Wi-Fi networks).

2. CREATION OF ACCOUNT

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Switch-on ETA SMART.
If you already own an ETA device and if you are using it with the ETA SMART app, go to login.

Note
Guest mode is also available. This is mainly used for testing applications with limited functionality, for normal operation we recommend using appliances with a created account.

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Click on “ Register “.
Set an email of your user’s account.
Afterward, it is necessary to confirm principles of personal data protection.
Then, click on “ Get Verification Code “.

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After that, an individual verification code will be sent to your e-mail.
Enter the verification code.

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Set a password and finish creation of your account.
Click on “ Completed “.
Depending on the type of phone, you can be automatically logged in and enter the application directly.
If prompted, allow the app all necessary permissions

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You can be with some types of phone still redirected to approval/rejection of personal data sharing.
According to your own preference, set and go to the application by clicking “ Go to App “.

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Login with this account to the application.
You must agree to the policies when logging in personal data protection.

Note

The application also allows logging in under an APPLE account by clicking on the icon .

BASIC RECOMMENDATIONS AND TIPS FOR USE

Dual Wi-Fi network: If you have a smart Wi-Fi router in your home that automatically switches the network frequency between 2.4 GHz and 5 GHz (within one SSID of the network name), there may be problems with pairing or disconnection from the Internet during operation. If these problems occur, we recommend switching the router to broadcast two separate frequencies (SSID names), one at 2.4 GHz, the other at 5 GHz. This setting is usually set in the administration interface of the Wi-Fi router. If you cannot change this yourself, contact your network administrator or IT specialist.
Due to better features, range and connection quality we recommend using the 2.4GHz network.
The robotic vacuum cleaner with laser navigation is able to navigate excellently in space and thus clean up with high preciseness. Under normal circumstances, it is able to recognize its position if you replace it within one map to another place, although we don’t recommend it. Always start the robot, if possible, from the charging station, and – if possible – don’t manipulate with it.
As soon as the robot once creates a map, avoid excessive changes of the environment, which could confuse the robot, or which could cause erasing the map. It could be, for example, replacement of furniture, movement of some persons next to the robot (most frequently, children:)), etc.
Pay special attention to the doors. If you want to make available a room for the robot, the door has to be open during mapping. To the contrary, close the door. It is also possible not to close the door and prohibit the robot from access by means of a prohibited zone.
If you transfer the robot to another part of your house (to another map), change this map directly in the application before switching-on the robot. To the contrary (i.e. if you start the robot from another place within a different map), the robot could be confused and could draw a map incorrectly.
If you are planning to use the robot, we recommend that you fully charge it first.
Ideally, always let the robot finish the cleaning task. Don’t interrupt it and don’t enter more orders or operations than is necessary.
If the map is deleted or in case of non-standard behavior, first restart the robot and then insert it manually into the charging station.

3. APPLIANCE PAIRING

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Connect your mobile phone (tablet) to your Wi-Fi network.
Switch-on ETA SMART Application and login to your account.
After that, click on “ Add Device ” (or to “ + ” in the right upper corner).

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Select the “ ETA6229 Master Pro ” vacuum cleaner.

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Enter your Wi-Fi network name and password.
Click on “ Next “.

4

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Press and hold the both buttons on the control panel of the vacuum cleaner for at least 3 seconds.
Check and confirm that light signalization on the vacuum cleaner is slowly blinking.
Afterwards click on “ Next “.

5

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Click “ Go to Connect ” and then you will be automatically redirected to phone settings. Go to the list of Wi-Fi networks available on your phone (tablet).

6

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Select the Wi-Fi network of the vacuum cleaner named “SmartLife- / ETA-smart…” and wait for the connection with the vacuum cleaner. You may then see “Internet may not be available” etc., which is fine. The mobile phone (tablet) is connected to the vacuum cleaner and the next step is the pairing process.
Now go back to the ETA SMART application. To return, click on the top left “left arrow < ” or select back “ < ” using the navigation system buttons (valid for Android). For Apple phones, select “ < Eta Smart” in the top left corner.

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If the automatic connection does not start after that (step 8 below), click “ Confirm hotspot “.

8

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Wait for a while until all three steps of the pairing procedure have been performed correctly.

9

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In the end, the application will inform you about successful pairing.
Click to go to the application to “ Done “.

WHAT CAN I DO IN CASE OF FAILURE OF PAIRING?

General recommendations

It is necessary to have an active home Wi-Fi network with a sufficiently strong signal;
Have a sufficiently charged battery in the vacuum cleaner (at least 30 %);
Check whether the Wi-Fi network settings and the smart device operation system correspond to the defined requirements;
If the vacuum cleaner has been already paired and at present it is in OFFLINE mode (is disconnected from a Wi-Fi network), you have to remove it from the account first. After it, log out from the account; consequently restart the vacuum cleaner and your phone (preferably, the WI-FI router, too), log in again and repeat pairing procedure

Mobile phone/tablet

Make sure that your phone during pairing is connected to the same Wi-Fi network to which you want to pair the vacuum cleaner itself (the same SSID);
Use only smart devices with supported versions of the Android and IOS operation systems.
Keep your smart device close to the vacuum cleaner during pairing (within 2 m).
Communication between the vacuum cleaner and mobile phone may be disturbed by some programs (for example, VPN, firewall, etc.), which you use in your phone. Switch-off these programs during pairing procedure;
Try pairing with another phone to exclude problems in this phone;

Wi-Fi router

Use a high-quality Wi-Fi router, which covers for a certainty your house with a sufficiently strong signal.
Verify that the vacuum cleaner is in reach of the Wi-Fi signal;
The Wi-Fi network name (SSID) should contain signs a-z and 0-9 (don’t use diacritical signs such as „_, -, *, @, +- or “gap”!).
In some cases, network oscillation causes a conflict (disturbance) with other WI-FI networks in the surrounding, which work on the same or similar frequencies. If it is not technically demanding for your, try to set transmission of the Wi-FI router with automatic switching-over of channels, or to set any non-conflict channel (to identify the state of your Wi-Fi network in your home, you may use different Wi-Fi analyzers, which are available for free for the both platform, Android and iOS).
Complications can be also caused by a non-standard solution of network elements in your home or some types of routers. To avoid such the problems, you may try to create on your mobile device (on which, however, you don’t use the application!) so called “hotspot”, the Wi-Fi network of which will be used for temporary pairing of the devices and verifying correct function of the robot.

4. MAP CREATION

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It may appear at first start-up following prompt, complete it and click “ Next ” to continue.

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To start automatic cleaning and creating a map, click “ Start creating map “.
Alternatively, click “ Skip ” to go to the app.

3

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Place correctly the charging station in keeping with instructions in the manual.
After that, place the vacuum cleaner onto the charging station and wait until the vacuum cleaner is fully charged.
Make available all rooms, in which you want to clean up regularly (open the doors and remove all obstacles, which could prevent the vacuum cleaner from movement).
Select automatic cleaning (1.) and turn it on by clicking on the Start / Stop (Pause) icon (2.) , this will turn the vacuum cleaner into automatic cleaning mode and let it clean the entire accessible space.

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The vacuum cleaner starts mapping the available space. This operation may take longer depending on the size of the floor area.

Important!
To create and save a new map, you must vacuum cleaner to complete AUTO cleaning!

If you would like to speed up this operation, activate a pause during cleaning and temporarily limit the already mapped space with a prohibited zone (do not place the zone near the station or the robot) – the robot will only clean the rest of the unbounded space, thus shortening the cleaning time.
To explore the map faster, you can first send the robot using local cleaning to the edge of the newly discovered map and then activate the automatic cleaning, see above.

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As soon as the vacuum cleaner maps out and cleans up the whole available area, it will return back to the charging station.
After that, you may save the map and continue to work with it.

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If you want to save a map, click on “ ” (in the right lower corner).
Select “ Room Manage ” in menu.
Then, click on “ Save Home Map ” to save the ma

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Then the map will be available for possible future loading and switching between multiple maps. You can load the selected map by clicking on “ Use map “.

REMARKS:

Save each map which you would like to use for a long time.
In total, you can create an save up to 5 maps. This option may be used, especially, in case of multistage houses.
If you want to create the next new map, always delete the actual map so that the vacuum cleaner started on a clear screen.
If the current map is updated (eg. with a new room that was unavailable during mapping), save the map again after cleaning and this update is complete.

5. MAP MODIFICATION AND ADAPTATION

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Once the map is created and saved, click “ Map Edit ” on the main screen on the right.
Select “ Map Custom Editing ” from the displayed menu.

Automatic map breakdown

If the first automatic cleaning is done correctly, the application will automatically propose a division into individual rooms, which you can further edit.

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| | The following adjustments can be made:

A) “ Merge ” (using this function, you can join 2 adjacent rooms);
B) “ Room segmentation ” (using this function, you can divide 1 room in 2 rooms);
C) “ Reset ” will delete your map edits;
D) “ Name ” (using this function, you can arbitrarily name rooms);
E) “ Custom ” (it is possible to specify in detail, with which settings the vacuum cleaner has to clean up a respective room);
F) “ Order ” (the setting of the room order, in which these rooms will be cleaned up).

3

| | A) Merging rooms:

Click on “ Merge ” and select 2 adjacent rooms.
Then confirm the selection by clicking on “ Merge “. Correct completion is signaled by a merge success notification.

4

| | B) Room segmentation :

Click on “ Split “, select the room you want to split and set the dividing line using the edge wheels of the line segment.
Then confirm the selection by clicking to “ Split “. Correct completion is signaled by a split success notification.

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| | D) Room name

Click on “ Room edit ” and then click to select the room you want to edit the name of.
Fill in the new name of the room, or choose from the default names and confirm each choice by pressing “ Confirm “.
Finally, confirm the changes by clicking “ Save “.

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| | E) Custom settings

Click on “ Custom ” and choose the room for which you want to set individual cleaning parameters.
You can set the vacuuming frequency, wetting level and suction power.
Then confirm the settings by clicking “ Confirm “.
This setting can only be used for automatic cleaning and room cleaning.
To activate this setting, you must turn on “ Customize Mode ” in the “ Cleaning Preference ” section of the app‘s home screen.

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| | F) Custom order

Click on “ Order “.
After it, you may click to particular rooms step-by-step to set the order, in which the rooms will be cleaned up. Click repeatedly to the same room to delete the chosen order.
Consequently, click on “ Save ” to confirm setting.
For custom embossing, it is necessary to first set individual rooms within “ Custom “, then save the map and activate this setting, see the previous step.

Additional settings within map settings

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| | Restricted areas and virtual walls

On the main screen, click on “ Map Edit “.
Then select “ Restricted zones setting ” in the displayed menu.
In this menu you can set A) restricted zones and B) virtual walls.

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| | A) Prohibited Zones (Forbidden area)
It is possible to set 2 types of prohibited zones:

“ Mop forbid area ” – the vacuum cleaner will not mop in the given zone.
“ Mop and sweep ” – complete ban on the movement of the vacuum cleaner in the given zone.

To add a prohibited zone:

Click on the appropriate type of prohibited zone in the menu. The restricted zone can be moved, rotated, named and resized on the map with your finger.
If you want to remove an inserted prohibited zone, click directly on it with a finger and then click on “ x “.
Finally, save the created zones by clicking on “ Save “.

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| | B) Virtual wall (Virtual wall)

Switch over setting to “ Virtual wall “.
After that, click on “ Add wall “
You can insert a virtual wall in the map move and change its size and direction with your finger.
If you want to remove a virtual wall, click directly on it with a finger and then click on “ x “.
Finally, save the created walls by clicking “ Save “.

REMARKS:

Having finished all necessary settings, save the map.
14 forbidden zones of each species and 14 virtual walls can be inserted into the map.

6. AUTOMATIC CLEANING

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On the main screen, click to open the cleaning modes menu (Automatic cleaning is set as default).
Then select “ AUTO cleaning ” and click “ Confirm “.
Then click on the button to start cleaning.
The vacuum cleaner systematically scans all rooms in the map where it is granted access and cleans them according to the selected settings. It then returns to the charging station.

NOTES:

It is one of the most usable cleaning modes, when the vacuum cleaner cleans up the whole available area.
Automatic cleaning is also being used for the primary creation of a map.

7. ROOM CLEAN-UP

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On the main screen, click to open the cleaning modes menu.
Then select “ Room cleaning ” and click “ Confirm “.
Then click on one or more rooms you want to clean. The selected rooms will be colored.
Then click on the button to start cleaning.
After cleaning, the vacuum cleaner automatically returns to the charging station.

8. AREA CLEANING

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On the main screen, click to open the cleaning modes menu.
Then select “ Zone cleaning ” and click “ Confirm “.
On the left side of the screen, 2 buttons have been made available – “ x 1 “, which can be used to select how many times the robot should vacuum a given zone, and “ + Sweep area “, which can be used to insert individual zones into the map. The zone can be moved, rotated, named and resized on the map with your finger.
If you want to remove a zone, click directly on it with a finger and then click on “ x “.

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Then click on the button to start cleaning.
After cleaning, the vacuum cleaner automatically returns to the charging station.

NOTES:

You can set up to 5 different zones for zone cleaning.
The vacuum cleaner will clean all the zones created during zone cleaning.

9. LOCAL CLEANING

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On the main screen, click to open the cleaning modes menu.
Then select “ Local cleaning ” and click “ Confirm “.
Click on a place in the map with a finger, where you want to perform local cleaning. The point around of which local cleaning is to be performed will be shown in the map.
Then click on the button to start cleaning.
After cleaning, the vacuum cleaner automatically returns to the charging station.

NOTES:

Within local cleaning, the vacuum cleaner cleans a square around the set point with sizes of 1.5 x 1.5 m.
The vacuum cleaner uses the maximum suction power during local cleaning, and passes twice throughout the set area.

10. CLEANING AND MOPPING PARAMETERS

1

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On the main screen, click “ Cleaning preference ” to open the menu.
Several setting options will appear cleaning:

Wetting level during mopping with the option to turn mopping off.
Adjustment of the suction force with the possibility of switching off suction.
Activating custom settings from the map editing section (chapter 5.6).
Activating a special movement for more thorough Y-shaped mopping.

REMARKS:

To use the mopping function, the mopping attachment must be installed in the vacuum cleaner according to the instructions for use.
When using the mopping function, the vacuum cleaner must be prevented from hitting the carpet – ideally by using the “Evade” function, see next chapter.
In case of local cleaning, the vacuum cleaner is automatically switched over to the highest stage of suction power. However, even in this mode, it is possible to adjust suction power where necessary (unless custom settings are activated).

11. TANK SUCTION

1

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Go to settings “ “.
Click on “ Dust collection “.
You have 3 setting options:
A) Canceling extraction – the extraction unit will be switched off.
B) Suction after cleaning – setting of suction after a certain number of cleanings.
C) Vacuums now – starts vacuuming the tank

12. UVC LAMP

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Go to settings “ “.
Click on “ UVC Mode “.

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Then the UV lamp can be switched on or off.
If you only want to carry out separate disinfection with UV light, turn on “ Sterilization mode “. Vacuuming is then switched off in this mode.

13. PLANNING OF CLEANING

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Go to settings “ “.
Click on “ Schedule “.

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Click on “ Add “.

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Set the time at the top.
In the “ Repeat ” menu, you set the days when you want to repeat the cleaning.
In the “ Suction force ” menu, you can set the suction power.
In the “ Water Level ” menu, you set the mopping intensity.
In the “ UVC ” menu, select the option to use UVC light.
In the “ Cleaning mode ” menu, choose whether you want to use AUTO cleaning or cleaning of specific rooms.
Save the settings by clicking “ Save ” in the top-right corner.

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Individual cleanings can be activated ( ) or deactivated ( ).
To make adjustments to any of the of a scheduled cleaning, briefly click on the schedule with your finger.
To add another plan, click on .

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If you want to delete a scheduled cleaning, click on the relevant schedule with your finger and at the same time reveal the “ Delete ” option by sliding your finger to the left (iOS), or click and hold on the item (Android)..
Click on “ Delete ” to delete the schedule.

NOTES:

If you are using multiple maps (e.g. a multi-story household), always make sure to activate only the scheduled cleanings that belong to the map you are currently using.
You can set up to 15 scheduled cleanings.

14. HISTORY OF CLEANINGS

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Go to settings “ “.
Click on “ Clean Record “.
By this, you will obtain simple review of the performed cleanings.

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Click on a particular cleaning in the list of cleanings in the history to see detailed information on the corresponding cleaning.

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Click on “ Delete ” in the top right corner to see a selection of individual cleanups.
You can mark the ones you want to delete. You can then delete the selected cleanings by clicking on “ Delete ” in the lower right corner.

15. LANGUAGE AND VOLUME

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Go to settings “ “.
Click on “ Voice and volume “.
Now you may set sound volume and language of the audio warnings or may fully switch-off them.

REMARKS:

Audio warnings may be also switched-off in a certain moment by means of “Do not disturb mode” (see Chapter 16. DO NOT DISTURB MODE).

16. DO NOT DISTURB MODE

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Go to settings “ “.
Click on “ Switch disturb “.
You can now set a time range when voice notifications will be turned off and the robot will ignore scheduled cleanings.
To activate this mode, use a switch in the right upper corner.

17. REMOTE CONTROL

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Go to settings “ “.
Click on “ Remote control “.
Now you may control the vacuum cleaner similarly as with a standard remote control panel.
Click “ Exit ” to exit the mode.

18. MONITORING OF SERVICE LIFE OF COMPONENTS

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Go to settings “ “.
Click on “ Consumables management “.
You may here easily obtain information on the service life of particular components of the vacuum cleaner (HEPA filter, side brushes, main brush, mop).

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After the replacement of one of the components, it is necessary to reset it to start the deduction of percents from 100%.
To do it, click on the corresponding component first.
Then, click on “ Confirm ” to confirm the reset.

REMARKS:

The lifetime of each component is counted down and is given in % and hours/minutes (how much lifetime is left).
After the lapse of the service life of a component, we recommend that you replace this component to keep in the best way efficiency of suction and to prevent the vacuum cleaner from possible damage.

19. “FIND THE VACUUM CLEANER” FUNCTION

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Go to settings “ “.
Click on “ Seek Robot “.
Then click on “ Find Robot “.
After it, the vacuum cleaner will warn you acoustically to specify its position.

REMARKS:

This function can be used, especially, if the vacuum cleaner gets jammed in whatever part of the house (for example, under furniture).

20. 3D MAP

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On the main screen, as part of automatic cleaning, you can switch the map to a three-dimensional 3D view and view the area from different angles by tilting.

NOTE:

This mode is in an experimental phase, some of its functions (e.g. adding furniture) are rather illustrative and cannot be used to their full potential yet.

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Click on the pencil symbol in the right upper corner of the main screen.
Select “ Share Device ” in menu.

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Click on “ Add “.

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After that, choose a country and enter e-mail of the account with which you want to share the vacuum cleaner.
Click on “ Done ” to exit.

REMARKS:

Users, with which you share your vacuum cleaner, may also control it, but have partially limited possibilities.
A user, to whom you want to set sharing, has to create his/her own account in the ETA SMART application.

22. FIRMWARE UPDATE

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| | The vacuum cleaner has software in its inner memory named Firmware. If a newer version has been issued, it is necessary to update it.

On the main screen, click the pencil symbol in the top right corner.
Select “ Device Update “.

2

| | If a new version is available, confirm update. Having finished updating, place the vacuum cleaner into the charging station. The vacuum cleaner has to be connected to a Wi-Fi network with available Internet connection.