PM02CS03 Cinderella Freedom Combustion Toilet User Manual

PM02CS03 Cinderella Freedom Combustion Toilet

Product Information

Product Name: CINDERELLA FREEDOM MODEL PM02CS03

Document Details:

Languages:

• English
• Norsk
• Svenska
• Suomi

Contents:

1. GENERAL SECTION
2. INTRODUCTION
3. APPLICATION ACCORDING TO REGULATIONS
4. OPERATING INSTRUCTIONS GUIDE
5. LIMITATION OF LIABILITY
6. LISTINGS AND CERTIFICATIONS
7. ENVIRONMENTAL REQUIREMENTS
8. GENERAL SAFETY INSTRUCTIONS
9. APPLIANCE RATING PLATE
10. CINDERELLA ONLINE
11. INSTALLATION SECTION
12. UNPACKING YOUR CINDERELLA INCINERATION TOILET
13. MEASUREMENT SPECIFICATIONS
14. ORIGINAL INSTALLATION PACKAGES FOR YOUR CINDERELLA TOILET
15. INSTALLATION SPECIFICATIONS
16. SPECIFICATIONS OF PARTS AND MATERIALS
17. INSTALLING THE CINDERELLA INCINERATION TOILET
18. INSTALLING THE OUTLET PIPES
19. INLET AIR TERMINAL
20. INSTALLING THE ORIGINAL CINDERELLA FLUE TERMINAL CAP
21. GAS INSTALLATION
22. ELECTRICAL SPECIFICATIONS AND REQUIREMENTS
23. CHECKLIST TO VERIFY COMPLETE INSTALLATION
24. PERFORMANCE TEST TO VERIFY SYSTEM FUNCTIONALITY
25. USER SECTION
26. INTENDED USE AND HANDLING
27. GENERAL SAFETY
28. SAFETY WHEN OPERATING WITH GAS
29. SAFE OPERATIONS
30. CINDERELLA FREEDOM SAFETY FEATURES
31. IMPORTANT USER INFORMATION
32. THE CONTROL PANEL
33. USING THE CINDERELLA FREEDOM TOILET
34. OPERATING THE FRONT COVER AND ASH CONTAINER
35. APPLIANCE ORIENTATION
36. GENERAL MAINTENANCE INSTRUCTIONS
37. END PRODUCT CHARACTERISTICS
38. MAINTENANCE
39. EMPTYING AND CLEANING THE ASH CONTAINER
40. STEAM-CLEANING THE CATALYTIC CONVERTER
41. CLEANING THE BOWL
42. INSPECTING AND VACUUM CLEANING THE CATALYTIC CONVERTER
43. CLEANING THE APPLIANCE FLUE TERMINAL
44. RINSING THE CATALYTIC CONVERTER WITH HOT WATER
45. TROUBLESHOOTING AND FAQ
46. TROUBLESHOOTING TABLE
47. REPAIRS AND SPARE PARTS
48. SPARE PARTS LIST
49. APPLIANCE PROCESS OVERVIEW
50. TECHNICAL ORIENTATION
51. WIRING DIAGRAM
52. WARRANTY

Product Usage Instructions

GENERAL SECTION

INTRODUCTION
It is essential to ensure proper ventilation in accordance with the guidelines in this manual to guarantee the functionality of your new Cinderella toilet. Improper installation may cause malfunction, wear and/or odours and will void the warranty. When installing the appliance, the technical and administrative regulations in the country in which it is installed must be adhered to.

APPLICATION ACCORDING TO REGULATIONS
This appliance is designed to incinerate bodily waste products and small sanitary products such as toilet paper and non-alcohol baby or face wipes. This appliance must not be installed in a mobile or portable installation such as a mobile home, recreational vehicle or caravan.

OPERATING INSTRUCTIONS GUIDE

• Please read this instruction manual carefully before installation and first use. Store these instructions in a safe place so you can refer to them when required. If you pass on the product to someone else, hand over this instruction manual along with it.
• These instructions provide you with the necessary guidance for proper installation, handling, and maintenance of the product. It is important that both the installer and the user familiarize themselves with the instructions given in this manual. The manual also contains information on professional maintenance and any necessary information for service and repairs.

GENERAL SECTION

INTRODUCTION
It is essential to ensure proper ventilation in accordance with the guidelines in this manual to guarantee the functionality of your new Cinderella toilet. Improper installation may cause malfunction, wear and/or odours and will void the warranty. When installing the appliance, the technical and administrative regulations in the country in which it is installed must be adhered to.

APPLICATION ACCORDING TO REGULATIONS

• This appliance is designed to incinerate bodily waste products and small sanitary products such as toilet paper and non-alcohol baby or face wipes.
• This appliance must not be installed in a mobile or portable installation such as a mobile home, recreational vehicle or caravan.

OPERATING INSTRUCTIONS GUIDE

• Please read this instruction manual carefully before installation and first use. Store these instructions in a safe place so you can refer to them when required. If you pass on the product to someone else, hand over this instruction manual along with it.
• These instructions provide you with the necessary guidance for proper installation, handling and maintenance of the product. It is important that both the installer and the user familiarise themselves with the instructions given in this manual. The manual also contains information on professional maintenance and any necessary information for service and repairs.
• A digital version of this document and further information can be found at www.cinderellaeco.com

LIMITATION OF LIABILITY
All information and guidance in these operating instructions have been prepared after taking into consideration the applicable standards and regulations as well as the current technology. Cinderella Eco Group AS reserves the right to make changes at any time which are deemed to be in the interest of improving the product and safety. The manufacturer accepts no liability for damage in the following cases:

• Faulty installation
• Damage to the product resulting from incorrect connection voltage
• Alterations to the product without express permission from the manufacturer
• Use for purposes other than those described in the operating manual
• Non-observation of the operating and maintenance instructions
• Application not in accordance with the regulations or provisions
• Use of non-original bowl liners and spare parts

LISTINGS AND CERTIFICATIONS
The Cinderella Freedom has been extensively tested by DBI and SLG in accordance with the European standard for gas safety and electromagnetic compatibility.

ENVIRONMENTAL REQUIREMENTS

• Ambient temperature range: -20 to +40 °C
• Operating altitude: Tested to 1,500 m

CAUTION!
When the Cinderella toilet is installed, the minimum clearance to any combustible construction must be 50 mm from the sides and 50 mm from the rear.

GENERAL SAFETY INSTRUCTIONS

• DANGER!
  Safety instruction: Failure to observe this instruction could cause fatal or serious injury.

• WARNING!
  Safety instruction: Failure to observe this instruction could lead to injury.

• CAUTION!
  Failure to observe this instruction could cause material damage and impair the function of the product.

• NOTE!
  Supplementary information for operating the product.

DANGER!

• Do not spray aerosols in the vicinity of this appliance while it is in operation.
• Do not use or store flammable materials in or near this appliance.
• Do not place articles on or against this appliance.
• Do not modify this appliance.

DANGER!

• Do not operate the incineration toilet if it is visibly damaged.
• If the DC power cable for this toilet is damaged, it must be replaced by the manufacturer, customer service or a similarly qualified person in order to prevent safety hazards.
• Never use a naked flame to check the toilet gas connections for any leakage.
• This toilet may only be repaired by qualified personnel. Inadequate repairs may cause serious hazards.
• Only use LPG gas.
• Only operate the toilet with the pressure shown on the type plate on the back of the toilet.

WARNING!

• Danger of crushing! Do not place your hand on the hinge or underneath the toilet seat while open, as there is no soft-close function on the lid and seat.
• Do not empty the ash container when hot.
• Before activating, ensure that the power supply line and plug are dry.

CAUTION!

• During transport, only hold the toilet by the toilet shell. Never hold the toilet by the gas connection, power cord, front cover, lid or seat or exhaust outlet.
• Check that the voltage specification on the type plate is the same as that of the energy supply.
• Only use power cables with a suitable cross-section.
• Danger of overheating! Always ensure sufficient ventilation so that the heat and emissions generated during incineration can dissipate from the flue pipe. Ensure proper air flow for the system. Always ensure sufficient ventilation into the toilet.
• Make sure that the toilet is sufficiently far away from walls or other objects so that air can circulate.

APPLIANCE RATING PLATE

• The appliance rating plate can be found on the back plate of the incineration toilet. From this plate you can read the model identification, serial number, toilet ratings and support detail. You will need these details whenever you contact the customer service centre or when ordering spare parts.

MANUFACTURER
CINDERELLA ECO GROUP AS Sjøvikvegen 67, 6475 Midsund, NORWAY For sales and support call +4777711500 or visit our web www.cinderellaeco.com

CINDERELLA FREEDOM
MODEL: PM02CS03EU
SERIAL:

Appliance Specifications

• VOLTAGE…………………………………. 12V DC
• CURRENT ………………………………… 4 A
• GAS …………………………………………. PROPANE
• FAN BLOWER: ………………………….. 12V DC
• GAS SUPPLY PRESSURE: …………… 30 mBar
• CAPACITY ………………………………… 4 VISITS PR. HOUR
• CONNECTED LOAD ………………….. 425 G/H
• EFFECT…………………………………….. 2.87 kW
• EXHAUST SYSTEM ……………………. CONSTRUCTION -B22
• DEVICE CATEGORY …………………… I3 B/P
• CIRCUIT BOARD……………………….. G2
• YEAR OF MANUFACTURING ……… 2023
• DESIGNED FOR STATIONARY STRUCTURES

For information on how to claim warranty, support and recycle our product visit www.cinderellaeco.com

CINDERELLA ONLINE

CINDERELLA ONLINE
www.cinderellaeco.com

REGISTER WITH “MY CINDERELLA”
When you register your toilet in “My Cinderella”, you will receive relevant information about our products and available support systems, as well as special offers specifically tailored to your toilet model. In the event of theft,  registered toilets will be in our manufacturer database.

Online Troubleshooter
A complete guideline to your toilet, providing useful advice and user improvements, enabling you to solve the most common issues on your own, without having to call for assistance.

Easy access to information
You can download product documentation from our online documentation centre, where you will find product  manuals, service manuals and a Disassembly of Waste Electrical and Electronic Equipment (WEEE) manual.

Service and spare parts
Select country of origin and receive a list of local dealers where you can obtain service and spare parts.

INSTALLATION SECTION

UNPACKING YOUR CINDERELLA INCINERATION TOILET

NOTE!
When unpacking the Cinderella toilet, use the pre-fixed strip on the bottom of the box. Release the strip all around the box and lift up the box.

MEASUREMENT SPECIFICATIONS

ORIGINAL INSTALLATION PACKAGES FOR YOUR CINDERELLA TOILET
Cinderella Original Installation Kit: We strongly recommend the use of the “Cinderella Original Installation Kit” when installing you appliance. This complete set includes necessary parts for an ideal installation, optimizing the incinerating process and functionality of your toilet. The installation kit includes two separate boxes. Box no. 1 includes an optimized flue cowl and elbow, for increasing the system flow rate and incineration efficiency. It contains a storm collar for the inlet air, as well as rods and clamps to support the installation of the pipes. Box no. 2 includes 7 x 110mm UV stabilized PP quality pipes – for installing the inlet and outlet ventilation.

*Norway, Sweden and Finland only

NOTE!

• This manual will further explain and demonstrate how to optimally install your toilet, based on the parts included in the Original Cinderella Installation Kit. Should you desire to install your Cinderella appliance other than with our original pipes and parts, be sure that the parts you use comply with the specifications described under section 2.4.1
  “Specifications of parts and materials”.

• In order to guarantee your Cinderella incineration toilet functions properly, it is essential to ensure proper ventilation in accordance with the guidelines in this manual. Installations deviating from the manufacturer specifications or the use of non-authorised parts in the installation of the appliance will cause malfunction, wear or odors and will void the warranty.

INSTALLATION SPECIFICATIONS
SPECIFICATIONS OF PARTS AND MATERIALS

pipes with a smooth inner surface and a minimum inner diameter of 102 mm. The pipe material must

be specified for temperatures over 100 °C and preferably of a PP or CPVC type. We strongly recommend using the Original Cinderella PP-quality pipes.

Elbow (outlet air)| Cinderella Freedom is required to be installed with a smooth curved elbow that minimises the restriction of the air flow. We strongly recommend using the Original Cinderella elbow, 87° w/ drain.
Flue terminal cap| Cinderella Freedom is required to be installed with a flue terminal cap that prevents intrusion of rainwater and that has a minimum restriction of the air flow. Wind fans or similar are not to be used when venting the Cinderella incineration toilet. We strongly recommend using the Original Cinderella flue terminal cap.

NOTE!

• The inside of the ventilation pipe must be smooth and not embossed or grooved.
• The elbow must be accessible when installed, so that the drainage pipe can be rinsed and the outlet pipe cleaned.
• Cinderella Freedom is approved for use in bathrooms/wet rooms (IP 34 classified), but water must not be splashed over the external parts of the toilet.
• The toilet must be placed on a firm and level base. Your Cinderella appliance may be installed on a heated floor.

INSTALLING THE CINDERELLA INCINERATION TOILET
It is essential to ensure proper ventilation in accordance with the guidelines in this manual to guarantee the functionality of your new Cinderella toilet. Improper installation may cause malfunction, wear or odours and will void the warranty. Read each section carefully before starting the installation of the toilet. Always make sure that the work is carried out by professionals in accordance with local regulations.

CAUTION!
The Cinderella Freedom toilet must have its own outlet air pipe and it is not permitted to install Cinderella Freedom ventilation with the use of the following:

• Wind fan or similar as a replacement for the chimney cap
• Flexible ducts or pipes.
• Pipes with inner diameter less than 95 mm (3 3/4”) .
• Other 90° bends in addition to the elbow bend.
• Never use a mesh net in the ventilation pipe as this might restrict the airflow in the system.

CAUTION!

• Upon installation of the appliance, the technical and administrative regulations of the country in which the toilet is installed must be adhered to. We recommend that you contact your local dealer for planning and installing your Cinderella toilet.
• If the pipe perforates the roof surface, ensure that it is in compliance with building regulations.

WARNING!
Before cutting any holes, always check that in doing so you will not cut through any electrical wiring or water pipes.

INSTALLING THE OUTLET PIPES

DIAMETER VENT PIPE| OUTLET DIRECTION| REFERENCE| BENDS| MAXIMUM PIPE LENGTH
---|---|---|---|---
110 mm| Horizontal flue pipe| C| (Not allowed)| 1000 mm
110 mm| Vertical flue pipe| A| None| 5000 mm

NOTE!
The centre of the appliance flue terminal is 415 mm from the floor level.

• NOTE!
  When adjusting the pipe length, please note that the pipe will enter 35 mm into the appliance flue terminal, and this will have to be calculated into the planning of your installation.

• NOTE!
  When installing the pipe vertically, straight up from the appliance, please note that the minimum distance from the wall to the toilet must be 280 mm.

• NOTE!
  The Original Cinderella Installation Kit includes 5 x 1,066 mm pipes to be used on the outlet installation. The pipes are delivered with socket and gasket for simple installation. When installing the pipe through an outer wall, you will have to feed the pipe through from the outside.

• NOTE!
  The appliance flue terminal is designed for connecting 110 mm PP quality pipes with an inner diameter of no less than 102 mm. The pipe is to enter 35 mm into the toilet flue terminal. Do not use excessive force when connecting the pipe, as this may damage the appliance.

NOTE!

• The pipe must always be installed vertically above the roof and extend at least 600 mm above the roof surface. If the outlet air pipe is to be enclosed (e.g. using metal siding), make sure that the end of the pipe extends at least 400 mm above the enclosure.
• If installing where snow is likely to accumulate, it may be necessary to extend the pipe further, and to secure accordingly. Keep in mind not to extend beyond the maximum allowed pipe length.

NOTE!
Cinderella supplies a specially designed “siphon” that fits onto the elbow provided in the installation kit. This item can be purchased as an accessory from any Cinderella dealer. If installation is done from inside, you will need to connect the siphon to the elbow piece to prevent condensation and rainwater from draining onto the floor. Failure to collect the condensation and empty it regularly may result in damage to the floor.

INLET AIR TERMINAL
An inlet air vent in accordance with manufacturer specifications is required to ensure adequate air circulation and the oxygen required for proper incineration. The Cinderella Original Installation Kit includes a specially designed air vent designed for optimal flow and increased product efficiency. The air inlet vent should preferably be installed as close to the Cinderella toilet as possible, to ensure a good air supply to the toilet and reduce the environmental impact in the toilet room. It is important that there are no other air-dependent installations used at the same time as the toilet, e.g. an extractor fan or fireplace. The Cinderella Freedom toilet draws air mainly from the underside of the toilet. It is therefore possible to have the air intake underneath the toilet. This allows you to insulate the air as much as possible in the toilet and minimise the environmental impact in the toilet room.

NOTE!

• The inlet vent’s minimum dimensions must be 160 mm (diameter)/201 cm².
• The vent must be open at all times when using the appliance. Remember to clean the vent at regular intervals.
• Make sure that there is no conflict between the toilet’s air supply and other installations, such as a fireplace or extractor fan.
• Do not use a separate ventilation fan or similar to extract air from the room where the toilet is installed when using the Cinderella Freedom toilet.
• If you install your inlet air below the toilet, it may be advisable to cover the opening with mesh to prevent insects from entering. Make sure the mesh is not too fine. The mesh openings should be at least 5 mm, as a finer mesh will impede airflow.

NOTE!
If the installed air vent has an adjustable opening, always make sure to leave it open by a minimum of 75 mm (two clicks) when operating the toilet.

INSTALLING THE ORIGINAL CINDERELLA FLUE TERMINAL CAP

NOTE!
The Cinderella Original installation Kit includes a flue terminal cap that is designed for optimal flow and increased product efficiency. This cap consists of two parts, where the base section can be fixed to the pipes with stainless screws or glue for easy connection and removal for maintenance of the ventilation pipes. Use the 500 mm pipe included in the Cinderella installation kit as the last section of the ventilation pipe. This will utilise the connection of the flue terminal cap.

GAS INSTALLATION
When connecting gas to the toilet, make sure to use the appropriate gas regulator for your area. The connection type on the appliance is ¼” BSP LH

WARNING!

• Only operate the toilet at the pressure shown on the type plate on the back of the toilet.
• Only operate the toilet with the type of gas shown on the type plate on the back of the toilet.
• The toilet is suitable only for indoor installation.

ELECTRICAL SPECIFICATIONS AND REQUIREMENTS
The correct voltage, frequency and amperage must be supplied to the appliance from a dedicated, earthed circuit that is protected by a properly sized circuit breaker. The proper voltage, frequency and amperage are listed in this manual, and on the product rating plate on the back of the toilet. Please note: This toilet requires a 12 V 4 A DC supply. If you need to operate it from a 230 V AC power point (GPO), please request an approved power supply from your dealer.

INCINERATING MODE
0.005 A| 0.09 A| 1.3 A
Connection polarity| CROSS SECTION| POSITIVE| NEGATIVE
2 mm²| Red| Black

The respective negative and positive cables of the DC connection must not be joined to one another in a camper, as this can cause electrical interference and damage to electrical components. The 12 V supply must be connected on its own circuit direct to the battery, with a 10 A fuse at the start of the circuit. Use the 12 V wiring guide to calculate the correct cable size according to the cable length.

12 V WIRING GUIDE

Amps| 1 m| 2 m| 5 m| 6 m| 8 m| 10 m
4| 2 mm²| 2 mm²| 2 mm²| 4 mm²| 4 mm²| 4 mm²

When connecting the toilet to the mains DC power, take the following into consideration:

• Make sure the cable has sufficient current rating for the expected load in the circuit, including a margin of safety.
• Make sure the cable cross-section is dimensioned for the intended cable run length, and that the cable will not cause the voltage to drop.
• Always check the polarity of the cables before connecting, as reverse polarity connection is not covered under warranty.

SOUND/LIGHT SIGNALS DURING LOW VOLTAGE

11.5-14.4V| Normal voltage| Continous green light
10.5-11.5V| Low voltage| Flashing green light
9.5-10.5V| Minimum operating voltage| 10 sound pulses, flashing green after 1.5 minutes. Gas valve shuts off.
<9.5V| Critical voltage| 10 sound pulses, immidiate appliance shutdown

NOTE!

• The connection cable must be laid in such a way that it does not come into contact with sharp edges.
• Changes to the internal electrical installation or the connection cable must be performed by a professional tradesman or a similarly qualified person in order to prevent safety hazards.

CHECKLIST TO VERIFY COMPLETE INSTALLATION

Safe draining “siphon” is installed where condensation is likely to accumulate|
Flue pipe material is installed according to manufacturer specifications|
Flue cap is installed according to manufacturer specifications|
Inlet air is in accordance with manufacturer specifications|
The transportation safety strap has been removed|

PERFORMANCE TEST TO VERIFY SYSTEM FUNCTIONALITY

• When the “Start” button is pressed, the incineration cycle will be activated. The estimated incineration time
  for the verification test is approximately 120-170 minutes. The yellow light will be lit when the incineration is ongoing, and the complete test should be completed without any fault indications or system interruptions. The toilet will have to cool down to the point that the fan has stopped before the ash container can be removed. The cooling phase can take from 60–90 minutes, depending on the ambient cooling temperature.

• The end result should only be fine white dust. Any end results deviating from this or an incineration time exceeding 90 minutes may indicate a restriction in the flue vent or a lack of oxygen. Check that the installation is in accordance with the manufacturer specifications presented in section 2 of this manual.

WARNING!
The ash container will get very hot while incinerating. Do not remove the front lid until the toilet has cooled completely and the fan has stopped.

NOTE!
The performance test is designed to be performed when the toilet has not been used. Results may vary when performing this test on used toilets.

USER SECTION

INTENDED USE AND HANDLING
The Cinderella Freedom toilet is intended for indoor installation and use in leisure homes such as cabins, second homes, outhouses, site welfare units, boathouses and pool houses. The toilet is solely designed to incinerate bodily waste products and small sanitary products such as toilet paper, sanitary pads and non-alcohol baby, face and cleaning wipes. Using the Cinderella Freedom to incinerate other items constitutes misuse and will void your warranty.

Do not put the following items into the toilet:

• Excessive amounts of paper of any kind
• Chlorine-based cleaning agents
• Alcohol cleaning wipes
• Newspaper
• Paper towels
• Flammable liquids or materials
• Cigarette lighters
• Cigarettes or cigars
• Petrol
• Alcoholic drinks or liquors
• Alcohol or rubbing alcohol
• Nail polish remover
• Lighter fluid
• Lamp oil / kerosene
• Aerosol containers
• Glass or plastic bottles or containers etc.

GENERAL SAFETY

DANGER!

• Do not operate the incineration toilet if it is visibly damaged.
• If the connection cable for the toilet is damaged, it must be replaced by the manufacturer, customer service or a similarly qualified person in order to prevent safety hazards.
• This incineration toilet may only be repaired by qualified personnel. Unauthorised repairs can result in considerable danger or damage to the toilet.
• Cleaning and user maintenance may not be carried out by unsupervised children.
• Do not use any explosive substances or flammable cleaning agents when maintaining the toilet.

CAUTION!

• The toilet is solely designed to burn bodily waste products and small sanitary products such as tampons, sanitary pads and baby, face and cleaning wipes.
• Young children must be supervised when they use Cinderella incineration toilets.

SAFETY WHEN OPERATING WITH GAS

DANGER!

• Never use an unshielded flame to check gas-bearing parts and pipes for leakage, as this presents a risk of fire or explosion.
• In case of gas odour:
  • Close the gas supply stopcock and the valve on the cylinder.
  • Open all windows and leave the room.
  • Do not turn any electrical switches on or off.
  • Put out any naked flames.
  • Have the gas system checked by a specialist.

SAFE OPERATIONS

WARNING!

• The ash container in the toilet will become very hot when the toilet is in use. Make sure the safety cover is in place when the toilet is in use. Do not empty the ash container until the toilet has cooled completely.
• The seat does not have a soft-close function. Take care not to crush your hands or fingers when closing the seat or lid.

CAUTION!
Danger of poor incineration and overheating of the system!

• Always use a new bowl liner when using the toilet.
• Always ensure sufficient ventilation so that the heat generated during the operation can dissipate.

CINDERELLA FREEDOM SAFETY FEATURES

• The incineration process is inactive while the toilet lid is open. The incineration will not start until the seat and lid are closed.
• The hatch to the incineration chamber CANNOT remain open while the toilet is still hot (e.g. during cleaning). This is only possible when the toilet has cooled down and the fan has stopped.
• Should a ventilation problem arise and the internal temperature of the toilet increases to more than 105 °C, incineration will be interrupted and a warning message displayed. This situation requires a manual reset to ensure the ventilation issue is addressed before the toilet can be used again.
• If the ash container is improperly positioned after emptying, incineration will not start and a warning light and message will be displayed.
• If the combustion chamber hatch mechanism gets jammed or is prevented from closing properly, incineration will not start and an error message will be displayed.
• The Cinderella Freedom’s smart software includes a “watchdog” function that monitors the temperature while incineration is taking place. If any deviations from the normal temperature range are detected, this will immediately result in the incineration stopping and a warning message being displayed.

IMPORTANT USER INFORMATION

NOTE!

• Always remember to place a new liner in the toilet bowl before use, one liner per visit.
• The toilet lid must always be closed when the toilet is not in use. Incineration will not start or continue until the lid has been closed.
• The incineration cycle could take up to 180 minutes from the most recent visit.
• The fan will continue to run until incineration is completed and the internal temperature of the toilet has returned to the normal range. The cooling phase can exceed 120 minutes after incineration is completed, depending on the temperature of the air provided for cooling.
• Your Cinderella toilet may be used at any point during the incineration or cooling processes. Incineration is interrupted during use. Be sure to close the lid and press
  “Start” at the completion of each visit.

Capacity: 4 visits per hour
The Cinderella Freedom toilet is designed to handle up to four visits per hour. To avoid overload, more than four visits in an hour is unadvised. Overloading the toilet with many visits in a short period of time, without completing an incineration cycle, can result in odours and leakage, and may damage the toilet.

Emptying Frequency

• The total liquid capacity of the system’s waste container is 5 L (1.1 gallon). The ash container should be emptied frequently (once a week) for best operation. This ensures more efficient incineration and helps keep the catalytic converter cleaner.
• If your ash container has not been removed (by weekly emptying routines), your Cinderella Freedom will display a message to empty the container after 90 incineration cycles, and will lock out further visits if not emptied after 120 visits. We recommend that you empty the toilet as often as possible to ensure better incineration efficiency and less wear of the product.
• Failing to empty the ash container when full may cause damage to the toilet and void your warranty.

Preparing your toilet for a lengthy period of non-use
In cases of longer periods of non-use or risk of lightning strikes, the plug should be disconnected from the power supply in order to protect the toilet against damage. NB! The waste must
be incinerated and the yellow light switched off before disconnecting the plug. If unburned waste remains in the toilet, this could cause substantial damage over time. The toilet should be stored dry, and to reduce the external influences of temperature variations and moisture, it may be wise to disconnect the toilet from the pipes for longer periods of non-use. Remember to always reinstall the toilet before use.

Short period of increased use
Should the situation require an unusually high number of guests to use the toilet for a short period of time, please follow these tips:

1. Empty the ash container completely before guests arrive.
2. Preheat the toilet before use by opening and closing the lid then pressing the Start button.
3. Ensure guests are instructed to use a bowl liner and press “Start” after every visit.
4. Check regularly to ensure the toilet lid is closed and the yellow incineration light is still lit.
5. You may need to run an extra incineration cycle or two before emptying the ash container to ensure that the waste has been fully incinerated.
6. If the increased use lasts multiple days, make sure to empty the ash container often, about every two days.

THE CONTROL PANEL
The control panel is equipped with a combination of light, sound and display messages that will give the best possible user experience. There are a number of light and sound combinations that will tell the user about the status of the system. It is important that all users familiarise themselves thoroughly with these signals before use. An overview of all the light and sound signals can be found in the troubleshooting table in section 5.1.

NOTE!

• A green light indicates that the toilet is connected to the power supply. When only the green light is lit, the toilet is in standby and ready for use.
• A yellow light indicates an ongoing incineration process and will light constantly while the toilet is in incineration mode
• A red light indicates interruption and will alert the user that the toilet is no longer incinerating or in standby.

Selecting your language

• Hold down the “Select language” button for three seconds until “Language” is displayed on the first text line.
• The current language will be displayed on the second line. Push the ”Select language” button repeatedly until the desired language is displayed. The new language will be saved a few seconds after you press the button, and the toilet will resume operation.

Emptying indicator

• Your Cinderella appliance will indicate when it is time to empty the ash container. The display will read ‘‘EMPTY THE ASH CONTAINER” and you will hear three short beeps when the toilet lid is opened. If not emptied within a certain amount of uses, the toilet will lock down. At this point the yellow, red and green lights are constantly lit and the display will read ‘‘TOILET LOCKED CONTAINER FULL”. You will hear three short beeps every ten seconds until the ash container is emptied.

NOTE!
The ash container will usually only be half full when you get the indication to empty the ash, you should still empty the ash as emptying it often improves the incineration efficiency.

USING THE  CINDERELLA FREEDOM TOILET

1. Check that the green light on the control panel is lit, indicating the unit is powered and ready for use.
2. Lift the toilet lid and seat. A red light starts flashing. The ventilation fan starts.
3. Place a bowl liner in the bowl. Use a new bowl liner for every visit.
4. Lower the seat. The toilet is ready for use.
5. Use the toilet as usual. If little waste is produced, it may be helpful to pour some water into the bowl to add weight.
6. Close the toilet lid.
7. Push the “Start” button to drop the bowl liner and its contents into the incineration chamber. Incineration begins as soon as the hatch is closed. The toilet is now ready for the next user.
8. A constant yellow light will display during active incineration. The toilet may be used at any point. This will temporarily interrupt incineration. Incineration time may vary based on the number of visits and amount of waste.

OPERATING THE FRONT COVER AND ASH CONTAINER

WARNING!
Only operate the ash container when the toilet is cooled and in standby mode.

NOTE!
Please see the maintenance section for instructions regarding cleaning and emptying the ash container. APPLIANCE ORIENTATION

GENERAL MAINTENANCE INSTRUCTIONS

• This manual includes both customer maintenance and the maintenance to be performed by professionals in accordance with the necessary expertise and authorisations.
• A smooth-running air circulation system is critical to keep your toilet functioning properly. Particles generated during the incineration process can clog the catalyst and exhaust pipe over time, and it is important to regularly maintain these parts to ensure proper functionality.
• In order to ensure optimal operation and extend the lifetime of your Cinderella Freedom appliance, you will need to set aside a little time for preventive maintenance. Good maintenance routines will give you lower operating costs and cause less wear on the product.

We strongly advise our customers to perform frequent maintenance as follows:

1. Empty the toilet frequently. Do not base your use on the maximum limit of the appliance.
2. Always clean the ash container and insert when emptied (see section 4.2.1).
3. Always perform the steam cleaning after each box of bowl liners (500 uses), preferably after each emptying and washing of the ash container (see section 4.2.2).
4. Rinse the catalytic converter with hot water after each box of of bowl liners (500 uses) or more often if necessary. (see section 4.2.6).
5. Always observe the end result characteristics when emptying the toilet. Deviations in the end result may indicate the need for maintenance or service (see section 4.1).

WARNING!
Before performing maintenance, always make sure that the toilet is not in incineration mode and that the toilet is sufficiently cooled.

END PRODUCT CHARACTERISTICS
The residual waste, or “ashes”, will consist of pathological residue, salts and minerals, and will therefore often be perceived as hard and crystallised. There should be no visible signs of paper or flaky layers of unburned waste. The ashes should be a combination of white and a dark shade of grey. If there are larger deposits of black unburned waste, humidity or paper when emptying the toilet, please start an additional incineration without inserting paper or water. When the incineration is completed, empty the ash container and perform the maintenance procedures as instructed in this manual.

NOTE!
The residual ash is sterile and does not contain bacteria or pathogens. Residual ash is recommended to be disposed of as trash. Note that restrictions may apply in some countries, make sure to familiarize yourself with and follow local rules.

MAINTENANCE
EMPTYING AND CLEANING THE ASH CONTAINER

CAUTION!
Do not use any sharp tools or objects when cleaning the ash container insert, as this will damage the insert and reduce its service life.

NOTE!

• In order to preserve the functionality of your toilet in the best possible way, we recommend that you carry out the “steam cleaning” procedure in accordance with section 4.2.2 every time you empty and wash the insert. This will prevent the possible accumulation of tar and unwanted deposits in the catalytic converter and toilet exhaust system.
• When emptying the toilet, make sure that the mains power is connected. Emptying the appliance without power will not enable the system to reset the use counter.

STEAM-CLEANING THE CATALYTIC CONVERTER
Recommended frequency: When emptying the ash container.

1. Ensure that the toilet is cold and the ash container has been emptied and cleaned (see section 4.2.1).
2. Remove the front cover and release the ash container.
3. Pour approximately 1 L of clean water into the toilet insert.
4. Insert the ash container carefully without spilling any water, and attach the front cover.
5. Lift the lid and verify that the fan starts spinning.
6. Press “Start” to begin an incineration cycle.
7. The water will start to boil and the steam will clean out any debris in the catalytic converter. This system cleaning will normally take 60–80 minutes.

NOTE!
Do not use the toilet during the maintenance procedure, as this will impair the function of the cleaning. The toilet can be used when the toilet returns to standby mode.

CLEANING THE BOWL
Recommended frequency: as required for cleanliness and when emptying the ash container.

To clean the bowl:

1. Open the toilet lid.
2. Press and hold the “Start” button for three seconds to open the hatch to the washing position.
3. Use moist paper, water and a mild cleaning agent as required. Drop the paper in the bowl and close the lid.

DANGER!

• Do not use flammable cleaning agents to clean the bowl.
• Some metal edges may be sharp
• The toilet needs to be cooled and in standby mode before cleaning the bowl.

CAUTION!
Do not use chlorine-based cleaning agents to clean the bowl. Chlorine is extremely harmful for the catalytic converter and if put into the toilet it may cause the catalyst to malfunction.

INSPECTING AND VACUUM CLEANING THE CATALYTIC CONVERTER

• Recommended frequency : Every 500 uses.
• The catalyst is the primary air duct between the incineration chamber and the appliance flue terminal. Any accumulations of particles in the catalytic converter will reduce the flow rate and the toilet efficiency. It is therefore important to ensure that the catalytic converter is open at all times. Any changes in incineration time and/or incineration efficiency may be due to dense catalytic conversion. The best method to easily clean the catalyst is to perform “steam cleaning” as described in section 4.2.2. You can also inspect the front of the catalyst by removing the ash container and illuminating the combustion chamber from the inside. Any particles and accumulations can be removed using a vacuum cleaner.

NOTE!
Clear signs of corrosion or deformity of the catalytic converter will indicate that the catalytic converter must be replaced. Contact your local service provider to arrange for service.

CLEANING THE APPLIANCE FLUE TERMINAL

Recommended frequency : at least every 500 uses.

1. The appliance will have to be disconnected from the flue pipe and power source.
2. Clean the flue terminal with a flexible brush. It is important that you clean both the exhaust pipe and surrounding venturi all the way back to the fan blades to get sufficient air flow.
3. Remove the ash container and clean out any debris in the container.
4. Use a vacuum cleaner to extract the remaining debris in the exhaust pipe and catalytic converter.
5. Reconnect the appliance to the flue pipe and power supply.
6. Install the ash container and front cover.
7. It is recommended that you perform a steam cleaning as described in section 4.2.2 after performing the flue terminal maintenance.

RINSING THE CATALYTIC CONVERTER WITH HOT WATER
Recommended frequency: once a year or at least every 500 uses.
Rinsing the catalytic converter with water may be necessary in situations where steam cleaning does not remove the particles or bad odours. This procedure requires heavy lifting and a facility where spillage of water is acceptable. Make sure to perform steps 1–7 in the “Cleaning the appliance flue terminal” (4.2.5) procedure and follow the steps as follows.

1. Place the toilet where it is OK to spill water, e.g. where there is a suitable drain, outside or in a bath. Use the specially designed Cinderella funnel, or a funnel that
   fits in the exhaust pipe. Tilt the toilet forward and pour 2–3 L of hot water through the exhaust pipe and catalyst. The excess water should be clean at the end of the rinsing process. If necessary, use more water to properly clean the system.

2. Repeat step 1 4–5 times until the water is clean and no crystals or other obstructions can be spotted when inspecting the catalyst (see section 4.2.4). Step 1 should be repeated 4-5 times even if the water is clear before that point.

3. Reconnect the appliance to the flue pipe and power supply.

4. Install the ash container and front cover.

5. Perform the performance test as described in section 2.8.

NOTE!
Before disconnecting the appliance and rinsing the system with hot water, inspect the catalytic converter and perform steam cleaning in accordance with section 4.2.2. If the catalytic converter is still clogged, or odour is still noticeable when incinerating, perform the system rinsing.

CAUTION!
It is advised that two people perform this operation together, one holding the toilet while the other rinses the catalytic converter.

TROUBLESHOOTING AND FAQ

WARNING!
Service must be performed in accordance with all state, municipal and local codes. If you are unsure of the regulations in your area, please contact your nearest dealer or service representative for further instructions. The power should be disconnected when performing all servicing and maintenance on the toilet.

• Online troubleshooter module
  The sound and light signals on the toilet control panel indicate the operating status of the toilet. Downtime and faults in the toilet will be notified with various sound and light signals as described in section 5.1 in this manual. We have gathered the most common errors and problems in a online troubleshooter, so that you can easily get answers to what is wrong with your toilet, and get suggestions on how you can solve the problem yourself.

• Out of gas
  Failure to incinerate properly and a flashing yellow display light may indicate that the propane tank is empty and must be refilled or replaced.

• Resetting the toilet system

  • During cleaning and troubleshooting, resetting the electronics may sometimes be helpful. You can do this by pressing the “Start” button. This will cause a short beep to sound.
  • Hold down the button for about eight seconds until you hear a long beep, then release the button.

• Error messages
  When lights are flashing, you should look for the reason, and fix the problem before using the toilet. You must  take immediate action in the event of any irregularities such as odours, poor incineration or  system failures, in order to avoid damage and unnecessary repair costs.

Triggered bimetal thermostat
The bimetal thermostat is triggered if the internal temperature in the toilet is too high. This will normally occur if there is a lack of air flow, or restriction in the inlet or outlet section of the installation. It is therefore important that you check that the intake air is in accordance with the specifications, and that the flue vent is open and free of obstacles. Visually check the catalytic converter and perform the steam cleaning procedure in accordance with section

To reset the thermostat, unscrew the plastic screw on the side of the appliance, press the button and screw back in.

During a power outage
If an incineration process is ongoing during a power outage, you may experience temporary odours from inside the toilet and smoke and odours from the flue pipe outside. Since the incineration will not automatically restart when the mains power returns, you must manually start a new incineration cycle. If the power outage is expected to last for longer than two hours, it is important that you empty any waste from the toilet, as this could damage the toilet if it remains there for a longer period of time. Never use the toilet during a power outage.

Odours in the room
Odours can have several causes:

1. Failure to use a bowl liner each time the toilet is used or improper use of the liner.
2. The airflow may be blocked. Inspect the flue pipe and flue termination cap.
3. Check that the installation has been performed in accordance with the installation manual. Too much restriction in the flue pipe could cause back pressure and cause odours inside.
4. The exhaust pipe may be clogged. See section 4.2.5.
5. The catalyst may be clogged. See section 4.2.4.
6. The outlet pipe is not properly fixed to the toilet. See section 2.4.3.

Odours outside
The causes may be the same as for inside the room, or:

1. The catalyst has not reached operational temperature. When the toilet is cold it can take a few minutes before the catalyst reaches the temperature where it starts to function properly.
2. The catalyst may be corroded or deformed. Contact your servicing provider.

Powersurges
If the appliance experiences a surge of power, for example during a lightning storm, the appliance will reset automatically, and a new incineration will have to be started manually.

TROUBLESHOOTING TABLE

ERROR| DISPLAY MESSAGE| RED LIGHT| YELLOW LIGHT| GREEN LIGHT| SOUND| ACTIONS
---|---|---|---|---|---|---
Ash container should be emptied| Empty the ash container| FLASHING

Alternately

| FLASHING

Alternately

| STEADY ON| 3 BEEPS| 1|

• Remove and empty the ash container
• • Toilet must be connected to power.

Ash container must be emptied. Toilet locked.| Toilet locked container full| STEADY ON| STEADY ON| STEADY ON| 3 BEEPS 10 SECONDS APART| 1|

• Remove and empty the ash container
• • Toilet must be connected to power.

No power| | OFF| OFF| OFF| | 1| Make sure that the toilet is connected to power, min 11.5 V
Ventilation fan error| Error fan| FLASHING| ****

OFF

| ****

FLASHING

| ****

10 BEEPS

| 1

2

3

|

• Check fan for obstructions and ensure that fan blades are rotating properly Reset toilet (hold down “Start”)
• Open lid until red light flashes, close lid and press “Start”. If error persists, call support

Burner fan error| Error burner fan| FLASHING| FLASHING| FLASHING| 10 BEEPS| 1

2

| Check fan for obstructions and ensure that fan blades are rotating properly Reset toilet (hold down “Start”)

Open lid until red light flashes, close lid and press “Start”. If error persists, call support

Malfunctioning hatch mechanism

| ****

Error hatch mechanism

| ****

FLASHING

| ****

OFF

| ****

STEADY ON

| ****

10 BEEPS

| 1

2

3

4

5

|

• If toilet is warm, reset toilet
• Open lid until red light flashes, close lid and press “Start”
• If unsuccessful, reset toilet, insert a bowl liner and pour 3 cups of water into the liner, close lid and press “Start”
• If unsuccessful wait until the toilet has cooled (fan stopped) Restart toilet and open lid when the hatch is opening, remove stuck items manually. (see section 4.2.3)
• If problem persists, call support

Ash container out of position| Ash container is out of position| FLASHING| FLASHING| STEADY ON| 3 BEEPS| 1

2

3

|

• Adjust the position of the ash container, rotate the handle to the left side
• Check that the stop pin on the container is intact
• Visually check the condition of the magnet on the container. If problem persists, call support

Heating circuit interrupted| Error burner system| OFF| FLASHING| STEADY ON| CONTINUOUS BEEPS| 1

2

3

4

|

• Reset the toilet and wait 15 minutes. Check that there is gas
• Check bimetal thermostat on right-hand side of toilet. Unscrew grey plug and push on fuse inside with finger: do not use any sharp objects
• If the fuse was triggered, you will hear a click. See section 5.
• If the fuse was not the problem, restart toilet and try to start toilet. Repeat a couple of times. If problem persists, call support

Toilet lid sensor is triggered| Lid is open| FLASHING| OFF| STEADY ON| NONE| 1| Check the magnet situated inside the toilet lid and close lid. If problem persists, call support.
Malfunctioning temperature sensor| Error temp sensor| OFF| FLASHING| FLASHING| CONTINUOUS BEEPS| 1

2

3

|

• Reset toilet
• Open lid until red light flashes, close lid and press “Start”
• If failure persists, call support

Unreadable / no display message| Unreadable / blank screen| | | | | 1

2

3

|

• Unplug toilet and wait 5 minutes Plug in toilet and restart toilet
• If problem persists, call support

NOTE!
Cinderella has developed a digital troubleshooting module that can be found on our website. This module will work as a guide and supplement in addition to the troubleshooting table. Please visit www.cinderellaeco.com

REPAIRS AND SPARE PARTS

SPARE PARTS LIST

APPLIANCE PROCESS OVERVIEW

• The Cinderella appliance is designed according to fail-safe principles. In the event of component failure or faulty control signals, the toilet will go into “safety mode”. This means that the unit will not be able to start an incineration and error messages will appear on the display, ensuring that all component and/ or signal failures that may occur are safeguarded in the system.
• The appliance is equipped with hall sensors that control both the lid and ash container. These sensors are normally open and will be triggered when in contact with the magnet(s) mounted on the outside of the container and inside the toilet lid.
• When the lid is opened, the axial fan will start to ventilate the system. After each use, the incineration is activated by pressing the button on the control panel. The bowl liner with its waste contents is dropped from the toilet bowl into the incineration chamber, where it is safely incinerated at a high temperature.
• The hatch mechanism is controlled by two microswitches, one mounted on the top of the toilet frame to check that the hatch is in the desired “open” position, and one mounted on the lower front end of the appliance ensuring that the hatch is in safe, enclosed position.
• The gas system is controlled by an internal gas controller and is safeguarded with an advanced dual-solenoid shut-off valve with an integrated pressure regulator. The ignition system is operated by the internal ignition controller and the ignition electrode functions both as an igniter and flame fault. The ignition electrode will monitor the flame and safeguard any disturbances or deviations inside the burner.
• During incineration, the air supplied into the appliance provides the oxygen required for proper Incineration. The flue vent removes excess heat. All fumes and vapours are processed through a heat-activated platinum catalytic converter to reduce emissions and odours.
• The temperature inside the incineration chamber is closely monitored by the thermocouple mounted inside the chamber, the temperature inside the toilet is safeguarded by the bimetal thermostat mounted on the interior frame of the toilet.
• The incineration process can take 40 – 180 minutes and is controlled automatically by the appliance’s sensory technology. The toilet can be used at any time while incinerating. The incinerating process will be paused when the lid is opened and automatically reactivated when lid is closed. Numerous safeguards exist to ensure safe operation. See section 3.5 of this manual.

TECHNICAL ORIENTATION

WIRING DIAGRAM

WARRANTY

• What does this Warranty cover?
  This warranty covers defects in materials or workmanship in your Cinderella Incineration Unit on the terms, for the period and subject to the exceptions set out below.

• What does this Warranty not cover?
  This warranty does not cover normal wear and tear or damage caused by accidents (including fire, floods, hurricanes or acts of nature), abuse, misuse, failure to follow manufacturer directions or improper maintenance. Consequential and incidental damages are not recoverable under this warranty. Cinderella Eco Group does not apply an “on-site” warranty. This means that the toilet must be transported to an Authorised Service Provider who can perform the service. If this is not possible, a transport or travel cost may be charged by the dealer.

• How long does the Warranty apply?
  This warranty lasts for a period of three (3) years from the original date of purchase for regular customers. Professional users are granted a one (1) year warranty.

• What will Cinderella Eco Group do?
  If you submit a valid claim under this warranty, Cinderella Eco Group will either repair, replace or refund the purchase price of your Cinderella Incineration Unit, at its sole discretion.

• How do I arrange a service?

  • To arrange a service, contact your Sales dealer or an Authorised Service Provider in your country. Available service options are dependent on the country in which service is requested.
  • You may be required to furnish proof-of-purchase details when making a claim under this warranty. For further warranty information, please refer to our website: www.cinderellaeco.com

Cinderella Eco Group AS
Sjøvikvegen 67, NO-6475 Midsund, Norway
www.cinderellaeco.com

References

• Cinderella Incineration toilets – Cinderella Eco Sales AS

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