Epson Perfection 2400 Photo Scanner User Guide

Epson Perfection 2400 Photo Scanner

Unpack Your Scanner

1. Make sure you have everything:
   See your on-screen Scanner Reference Guide for detailed scanning instructions.

2. Remove all the packing tape, but leave the yellow sticker in place for now.

IMPORTANT!

Leave the yellow sticker in place until you’re instructed to remove it.

Install the Software

1. Wait! You must install your software before connecting the scanner to your computer. The installation process may take several minutes. Be sure to close all open programs and turn off any virus protection programs.
2. If you don’t already have Adobe Photoshop or Photoshop Elements on your computer, install Photoshop Elements from the CD-ROM included with your scanner before you install the scanner software.

Note: The software works with Windows® 98, Me, 2000, and XP, and Macintosh® OS 8.6 to 9.x and OS X 10.2.x. Macintosh OS 10.1.x is not supported. Follow the steps below for your system.

Windows

1. Insert the scanner software CD-ROM in the CD-ROM or DVD drive. The installer starts automatically. If it doesn’t start, do the following:

   • Windows XP: Click Start, click My Computer, then double-click the EPSON CD-ROM icon.
   • Windows 98, Me, and 2000: Double-click My Computer, then double-click the EPSON CD-ROM icon.

2. When you see the message about disabling your antivirus software, verify that you have disabled the software, then click Continue.

3. Read the license agreement, then click Agree.

4. At the Software Installation screen, click Install.

5. Follow the on-screen instructions to install each program.
   Note that EPSON Smart Panel™ installs in several steps.

6. At the end of the installation, click Exit.

7. When you see the Product Registration screen, register your scanner as instructed. At the last screen, click Done or close your browser.

Macintosh

1. Insert the scanner software CD-ROM in the CD-ROM or DVD drive. The EPSON folder opens on your desktop. If it doesn’t open, double-click the EPSON CD-ROM icon.

2. If you are using Mac® OS X, double-click the Mac OS X folder in the EPSON folder, then double-click the EPSON icon. If you are using Mac OS 8.6 to 9. x, double-click the EPSON icon in the EPSON folder.

3. When you see the message about disabling your antivirus software, verify that you have disabled the software, then click Continue.

4. If you see a license agreement, click Agree to continue.

5. At the Software Installation screen, click Install. Enter your Administrator name and password, if necessary.
   Note: If you’re installing on Macintosh OS 8.6 to 9. x, you may see a prompt to update your Carbon Library. After the CarbonLib installation is complete and you’ve restarted your system, double-click the EPSON icon, then click Install to continue the installation.

6. Follow the on-screen instructions to install each program. Click Quit to continue, as needed. Note that EPSON Smart Panel installs in several steps.

7. At the end of the installation, click Exit.

8. If you see a Product Registration screen, register your scanner as instructed. At the last screen, click Done or close your browser.

9. Follow the instructions below to connect the scanner. Then restart your system to fully activate the scanner and software.

Connect the Scanner

After your software is installed, it’s time to get connected!

1. Remove the yellow sticker from the back of the scanner.
2. Connect the cable for the built-in transparency unit to the connector on the back of the scanner. (The small arrow on the cable should be facing up.)
3. Slide the transportation lock all the way to the right.
4. Connect the AC adapter and power cord, as shown.
5. Connect the AC adapter to the scanner.
6. Plug the other end of the power cord into an electrical outlet. The scanner turns on and begins to warm up. The Start button on the front of the scanner flashes. It stops flashing and turns green when the scanner is ready.
7. Plug the square end of the USB cable into the scanner’s USB port.
8. Plug the flat end of the cable into any available USB port on your computer.
   Note: Your system may not work correctly if you use a USB cable other than the one supplied by EPSON or if you connect to your computer through a hub.

Now you’re ready to start scanning!

Your First Scan

1. Raise the scanner lid and place your photo face down on the glass. Then close the lid.

2. Press the Start button on the scanner.
   EPSON Smart Panel opens on your computer.
   Note: In Windows XP, you may see a message the first time you press any of the scanner buttons. Select EPSON Smart Panel, click Always use this program for this action, then click OK.

3. Click the Scan and Save icon. A progress meter appears on the screen and your photo is automatically scanned. After your photo is scanned, the View Image screen opens.

4. Click Next to continue.

5. When you see the following screen, select a location and file type for your scanned image, then click Save. The image is saved to the location specified. To view it, double-click the image or open it in an application like Photoshop Elements.

Starting a Scan

You can start a scan in several different ways:

• You can use the scanner buttons. Press the button for the type of scan you want. Smart Panel automatically opens and scans your documents. Then follow the easy on-screen instructions to finish your task.
  Note: If you are using Windows XP, you will have to select EPSON Smart Panel and Always use this program for this action the first time you press each of the buttons.

• You can start Smart Panel by clicking the icon on your desktop, and use it to perform various types of scans.

• You can start EPSON Scan from Adobe Photoshop Elements or any other TWAIN-compliant program. You can also start the EPSON Scan program directly from your computer.

Selecting the Scanning Mode

EPSON Scan has three scanning modes:

• Full Auto Mode for automatic control of scan settings.
• Home Mode for more control over scan settings, including Color Restoration.
• Professional Mode for full control over all scan settings.

To change the scanning mode, choose the mode you want to use from the Mode list box at the top right of the window. To change settings in Full Auto Mode, click the Pause button, then click Options. If you’re using Home or Professional Mode, the options window automatically appears. Then select the settings you want to use for your scan.

Note: The selected mode and settings remain in effect until they are changed.

Restoring Color in Photos

If you have faded photos or negatives, you can use the Color Restoration setting in your software to improve the color of your scan. You can select this setting in Smart Panel or in EPSON Scan.

Smart Panel

1. To select the Color Restoration setting, open Smart Panel and select Reprint Photo. You see the screen below.
2. Click the Color Restoration icon.

EPSON Scan

Color restoration is available in Home and Professional modes.

1. To select Color Restoration, start EPSON Scan. You see a screen similar to this.
2. Click the Preview button at the bottom of the screen.
3. Select the Color Restoration checkbox. (If you’re using Professional Mode, you may need to scroll to the bottom of the screen.)

Scanning Film

The scanner cover has a built-in film transparency unit. To scan film or negative strips, slides, or transparencies, you need to remove the document mat from the scanner cover and insert the film in a holder.

Follow these steps to scan 35 mm film or slides:

1. Make sure the cable for the transparency unit is connected to the scanner (see section 3). If you need to connect the cable, first disconnect the scanner from the electrical outlet. After you have connected the cable, plug the scanner back into the outlet.

2. Open the scanner cover. Pull the handle for the document mat up slightly until the handle is free of the cover, then pull the document mat forward and out.

3. Locate the film holder that came with your scanner. Slide a strip of 35 mm film into the film strip holder, with the film’s shiny side side facing down.

4. Place the film holder on the scanner as shown. The film strip side of the holder should be toward the center, and the 35 mm slide holders should be aligned with the right edge of the scanner glass.
   If you’re scanning slides, reverse the film holder so the 35 mm slide holders are toward the center and the film strip holder is aligned with the right edge of the scanner glass. Then place the slides in the holder.

5. Start EPSON Scan and select either Home Mode or Professional Mode.
   Note: You can also scan film and slides in Full Auto mode, although you won’t have control over the settings.
   Home Mode: Select the correct Document Type: Color Negative Film, B&W Negative Film, or Positive Film (for slides and transparencies). Professional Mode: Select Transparency as your Document Type. Then select the Film Type: Color Negative Film, B&W Negative Film, or Positive Film.
   Tip: Make sure your film is dust-free for the best scan. You can also select the Dust Removal setting in EPSON Scan, as shown.

Got Questions?

Here’s where to look for answers:

• On-screen Scanner Reference Guide
  Double-click the Scanner Reference Guide icon on your desktop.

• On-screen Help for Smart Panel and EPSON Scan
  Click the Help button or question mark that appears on the screen when you’re using these programs.

• EPSON Technical Support
  EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services described below:

  • World Wide Web
    From the Internet, you can reach EPSON Support at http://support.epson.com.

  • Automated Telephone Services
    To use Automated Telephone Services, you must have a touch-tone telephone and call 800-922-8911. Your EPSON SoundAdviceSM Express Code is 70395. Use it to quickly select your scanner in SoundAdvice.

  • To Speak to a Technical Support Representative
    Dial 562-276-4382 (U.S.) or 905-709-3839 (Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long-distance charges may apply.

  • To Purchase an Optional Film Adapter or Other Accessories
    Call the EPSON StoreSM at 800-873-7766 or visit our website at www.epsonstore.com (U.S. sales only). In Canada, please call 800-873-7766 for dealer referral.

Software Technical Support

If you’re having problems with your software, use the contact information below.

support.epson.com
Canada| 905-709-3839| |
6:00 AM to 6:00 PM, PT, Monday-Friday| | |
EPSON Smart Panel| 510-445-8616| 510-445-8601| www.newsoftinc.com
Adobe Photoshop Elements| | |
Windows| 206-675-6358| | www.adobe.com/support
Macintosh| 206-675-6258| |

Problems?

First, check the light on the scanner.

• Flashing green : Warming up or scanning.
• Green : Ready to scan.
• Flashing red : Make sure the transportation lock is unlocked (see section 3).
  • Try restarting your computer and turning the scanner off and then on again.
  • If the red light is still flashing, contact your dealer or EPSON.
• Off : Make sure your scanner is connected to your computer and plugged into a working power source.

If your problem is listed here, try these suggestions.

The New Hardware Wizard appears on your screen.

• Click Cancel and follow the steps in “Install the Software” on the other side of this sheet.
• Disconnect the scanner before installing the software.

You see a message about a Hi-SPEED USB device in Windows XP.

• Click the x in the corner of the message to close it. Your scanner will work

correctly, although not at maximum speed.

You see an error message when you try to scan, or the scanner doesn’t scan.

• Make sure the scanner is connected to your computer and plugged into a power source.
• Make sure the transportation lock is pushed all the way to the secured position.
• Uninstall the following programs: EPSON Photo Print, EPSON Scan, EPSON Smart Panel, and ScanToWeb. In the Windows Control Panel, open the Add/Remove Programs utility to uninstall the software. Then follow the instructions on the other side of this sheet to reinstall your scanner software.

You can’t scan negatives or slides.

• Make sure the scanner film holder is positioned correctly, and the scanner glass is clean.
• Make sure the cable for the transparency unit is connected securely and the (green) 3D reflective document mat is removed.
• If you’re using Home or Professional mode, make sure the Document Type or Film Type matches what you’re scanning: either Color Negative Film, B&W Negative Film, or Positive Film (for slides and transparencies).

EPSON is a registered trademark and EPSON Smart Panel is a trademark of SEIKO EPSON CORPORATION. EPSON Perfection is a registered trademark, and EPSON Store and SoundAdvice are service marks of EPSON America, Inc. General Notice: Other product names are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks. Copyright © 2003 by Epson America, Inc. Printed on recycled paper. 6/03 CPO-4401/7R2 040502GB-COP

FREQUENTLY ASKED QUESTIONS

What is the Epson Perfection 2400 Photo Scanner?

The Epson Perfection 2400 is a photo scanner designed for high-quality scanning of photographs, film, and documents.

What types of materials can I scan with the Perfection 2400 scanner?

You can scan a variety of materials, including photos, slides, negatives, documents, and other items, thanks to its versatile scanning capabilities.

What is the scanning resolution of the Perfection 2400 scanner?

The scanner typically offers an optical resolution of up to 2400 dpi (dots per inch) for detailed and high-quality scans, making it ideal for photo and film reproduction.

Does the scanner support color scanning?

Yes, the Perfection 2400 scanner supports color scanning, allowing you to capture vibrant and detailed color images and documents.

What is the maximum document size that the scanner can handle?

The scanner can typically handle documents up to 8.5 x 11.7 inches in size, accommodating standard letter and A4 documents.

Is the Perfection 2400 scanner compatible with Mac computers?

Yes, the scanner is compatible with both Windows and Mac operating systems, ensuring broad compatibility for different users.

What software is included with the scanner for image management?

The scanner usually comes with software for efficient image management, including scanning and editing software for photo enhancement and corrections.

Can I scan directly to cloud storage services with this scanner?

The scanner may not have direct cloud storage scanning capabilities, but you can manually upload scanned images to cloud services using other software or platforms.

What is the warranty period for the Epson Perfection 2400 Photo Scanner?

The warrantie typically range from 1 year to 2 years.

Is there a mobile app available for controlling the scanner remotely?

As of the last available information, there may not be a specific mobile app for this scanner. You would typically control it via your computer.

How do I clean the scanner to maintain its performance?

To clean the scanner, use a soft, dry cloth to remove dust and debris from the scanning surface. Avoid using liquids or abrasive materials to prevent damage.

What should I do if the scanner encounters a paper jam?

The Perfection 2400 is primarily designed for scanning photos and film and is less prone to paper jams. However, if an issue arises, consult the user manual for guidance on troubleshooting.

Can I scan reflective and transparent materials simultaneously with this scanner?

The scanner often supports scanning both reflective and transparent materials in the same scanning session, allowing for versatility in your scanning needs.

Is the scanner suitable for professional and artistic scanning needs?

Yes, the Perfection 2400 is suitable for professional and artistic scanning needs, particularly for film digitization, high-resolution image reproduction, and color accuracy.

Does the scanner include features for dust and scratch removal in scanned film?

The scanner often includes features for removing dust and scratches from scanned film, improving the overall quality of digitized images.

Is there a built-in transparency unit for scanning film and slides?

Yes, the scanner usually includes a built-in transparency unit for scanning film, slides, and negatives without the need for additional accessories.

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