snom D787 VoIP Desk IP Phone Installation Guide
- June 13, 2024
- snom
Table of Contents
snom D787 VoIP Desk IP Phone
Product Information
- Product Name: D787 VoIP Phone
- Manufacturer: VTech Telecommunications Ltd.
- Trademark: Snom
Product Usage Instructions
- Step 1: Connect the device using the provided cables:
- Connect (2, 3) to (2, 3) or USB 2.0, type A (1, 2)
- Step 2: Follow the safety instructions:
- Ensure the device is not opened, changed, or modified without authorization, as it may void the warranty and certifications
- In case of malfunction, contact authorized service personnel, your seller, or Snom
- Step 3: Download the declaration of conformity at www.snom.com/conformity
Copyright, Trademarks, Legal Disclaimers
© 2023 Snom Technology GmbH. All Rights Reserved.
Snom, the names of Snom products, and Snom logos are trademarks owned by Snom
Technology GmbH. All product specifications are subject to change without
notification. Snom Technology GmbH reserves the right to revise and change
this document at any time, without being obliged to announce such revisions or
changes beforehand or after the fact. Although due care has been taken in the
compilation and presentation of the information in this document, the data
upon which it is based may have changed in the meantime. Snom therefore
disclaims all warranties and liability for the accurateness, completeness, and
currentness of the information published, except in the case of intention or
gross negligence on the part of Snom or where liability arises due to binding
legal provisions.
Delivery content
Important Information
- Follow the instructions in the manual and other applicable documentation of the device. Save this guide and do not give the device to third parties without it.
- The nameplate is located at the bottom or rear of the product.
Safety Instructions
- This device is designed for professional use.
- Warning: The product included (ITE) in this manual is to be connected only to PoE networks without routing to the outside plant.
- The socket outlet for the power adaptor must be near the equipment and easily accessible.
- Mount the device only at heights not exceeding 2m.
- If the phone is not supplied with power via the Ethernet cable, use only the power adapter listed in the user instructions. Other power supplies may damage or destroy the phone, affect its behavior, or induce noise.
- Avoid placing the cables where people may trip over them or where they may be exposed to mechanical pressure as this may damage them.
- This device is for indoor use only! NOT FOR OUTDOOR USE!
- Do not install the device in rooms with high humidity (for example, in bathrooms, laundry rooms, and damp basements). Do not immerse the device in water and do not spill or pour liquids of any kind onto or into the device.
- Do not install the device in surroundings at risk for explosions (paint shops, for example). Do not use the device if you smell gas or other potentially explosive fumes.
- Do not use the device during thunderstorms. Lightning striking the power grid may cause electric shocks.
- Warning: The handset contains a magnet, and its earpiece may attract small dangerous objects such as needles or pins. Please ensure before each use that no such objects are present.
- SELV (Safety Extra Low Voltage) Compliance. The safety status of Input/Output connections comply with SELV requirements. Warning: To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and PSTN ports contain TNV circuits. Some LAN and PSTN ports both use RJ-45 (8P8C) connectors. Use caution when connecting cables.
- Caution: To maintain compliance with radio frequency exposure requirements, the phone shall be installed and used so that parts of the user’s body other than hands keep a distance of 20 cm (7.9″) or more.
- The transmitter and antenna of the product must be held at least 2.5 cm (1″) from your face.
Standards conformance
This device complies with Directive 2014/53/EU and the essential health,
safety, and environmental requirements of all relevant European directives.
This device complies with the Radio Equipment Regulations 2017 and the
essential health, safety, and environmental standards of the UK. You can
download the declaration of conformity at
www.snom.com/conformity. Unauthorized
opening, changing, or modifying the device will cause the warranty to lapse
and may also result in the loss of CE and IC conformity and the FCC
certification. In case of malfunction contact authorized service personnel,
your seller, or Snom. This device is FCC-certified and meets US health,
safety, and environmental standards.
FCC ID : EW780-S179-00
This product meets the applicable Innovation, Science, and Economic
Development Canada technical specifications.
IC ID : 1135B-80S17900
FCC part 15
This device complies with Part 15 of the FCC rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
Warning : Changes or modifications to this unit are not expressly
approved by the party responsible for compliance and could void the user’s
authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC RF Radiation Exposure Statement
Caution: To maintain compliance with the FCC’s RF exposure guidelines, place
the unit at least 20cm from nearby persons.”
The device for operation in the band 5150–5250 MHz is for indoor use only to
reduce the potential for harmful interference to co-channel mobile satellite
systems.
Consumer Information
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a. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
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b. An applicable certification jacks Universal Service Order Codes (USOC) for the equipment is provided (i.e., RJ45C) in the packaging with each piece of approved terminal equipment.
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c. A plug and jack used to connect this equipment to the premise’s wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant LAN cable
(RJ45) and modular plug is provided with this product. An RJ45 jack should normally be used for connecting to the SIP equipment through the LAN cable. See installation instructions for details. -
d. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn‘t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
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e The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
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f Should you experience trouble with this equipment, please contact Snom Technology GmbH 1 339-227-6160 (select option 2) for repair or warranty information. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
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g Please follow instructions for repairing if any (e.g. battery replacement section); otherwise do not alternate or repair any parts of the device except specified.
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h Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
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i. NOTICE : If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this phone does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
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j. This equipment is hearing aid compatible.
NOTICE : According to telephone company reports, AC electrical surges, typically resulting from lightning strikes, are very destructive to telephone equipment connected to AC power sources. To minimize damage from these types of surges, a surge arrestor is recommended.
Industry Canada
This device contains license-exempt transmitter(s)/ receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licence-exempt
RSS(s). Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
Technical specifications
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Safety : IEC 62368-1
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Wireless LAN (WLAN, WiFi): 802.11b/g/n/a/ac
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Radiofrequency (RF) bands:
EMEA: 2412–2472 MHz, 5150–5850 MHz
US: 2412–2462 MHz, 5150–5850 MHz -
Max. transmission power:
2.4G Wi-Fi: 63.10mW (US), 79.43mW (EMEA)
5G Wi-Fi B1: 63.10mW (US), 199.53mW (EMEA)
5G Wi-Fi B2: 63.10mW (US), 199.53mW (EMEA)
5G Wi-Fi B3: 100mW (US), 100mW (EMEA)
5G Wi-Fi B4: 100mW (US), 25.12mW (EMEA)
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Connectors:
2 x RJ45 (Ethernet): 1 x LAN, 1 x PC
2 x 4P4C (handset, optional headset)
2 x USB port type A
1 x RJ12 (EHS)
1 coaxial power connector -
Ethernet: 2 x IEEE 802.3 / 1 Gigabit Ethernet switch
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Power over Ethernet (PoE): IEEE 802.3af, class 3 (class 2 when USB/WLAN/WiFi not used). Switchable to IEEE 802.3az (no PoE class).
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If PoE not available: Power adapter not included in delivery, available separately: Mass Power, model NBS12E050200UV.
With EU and UK clip: Snom PN 00004570
U.S./Canada: shipped with U.S. clip
Disposal
This device is subject to European Directive 2012/19/EU and may not be disposed of with general household garbage. If you do not know where to dispose of the device at the end of its lifespan, contact your municipality, local wastewater provider, or vendor.
For countries outside the European Union
Disposal of electrical and electronic products in countries outside the
European Union should be done in line with local regulations. Please contact
local authorities for further information.
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids
as they might damage the surface or internal electronics of the device.
Setting up and connecting the phone: See Figures B and C.
- If no PoE available
- Not included in delivery
- Optional
Initializing and registering the phone
NOTE : You will need the registration information received from your
Internet service provider or your network administrator – normally the phone
or extension number, the password, and the registrar.
After you have set up the phone and connected it to the network, it will begin
to initialize. Normally the initialization is completely automatic, using
DHCP.
If your network does not support DHCP, you must obtain the IP address,
netmask, IP gateway, and DNS server from your Internet service provider or
your network administrator and enter them manually when you are asked to do so
on the display.
Watch the display and, when prompted, select an option by pressing the up or
down arrow on the navigation key (Fig. D). Save your selection by pressing the
OK key .
- Language. The default is English.
- Time zone. Press the function key underneath to go to the next time zone, then to show all available options within that time zone.
- Tone scheme (dial tone)
- The display shows the “Welcome” screen. Press any key to log on. NOTE : To view the phone’s IP address at this state, press .
- Enter the account number. Press to save.
- Enter the registrar. Press to save.
- Reboot the phone.
- Enter the password received from your Internet service provider or administrator. Press to save. After successful registration, you will see the idle screen. For further information, please see our web page https://service.snom.com.