LUXE Neo 120 Self-Cleaning Nozzle Owner’s Manual
- June 13, 2024
- LUXE
Table of Contents
LUXE Neo 120 Self-Cleaning Nozzle
Features
Single Nozzle Design
The LUXE Bidet Neo 120 features a regular wash nozzle that is hygienic and
reduces the use of toilet paper.
Nozzle Guard Gate
The bidet features a convenient, hygienic nozzle guard gate for added
protection and easy maintenance. The hygienic nozzle guard gate ensures that
the bidet is always ready for clean operation and can open for easy access to
the nozzle
Retractable Nozzle Always Stays Clean
When not in use, the nozzle retracts for hygienic storage allowing for double
protection behind the nozzle guard gate
Convenient Nozzle Cleaning Feature
While the bidet is designed to keep the retractable nozzle clean, this model
also features an innovative self-cleaning sanitary nozzle that streams fresh
water directly over the nozzle for rinsing before or after use.
Activate and Adjust Water Pressure Easily
The unobtrusive control panel features a chrome-plated water pressure control
knob that allows the user to activate and adjust the water pressure. With
clearly defined settings, the bidet can easily be operated by children and the
elderly
Why LUXE Bidet?
- Protects & Restores Forests
- Bidets axe zero trees. Help protect our forests!
Easy On Your Skin- Water cleans better and more gently than paper.
- Saves the Septic System
- With bidets, septic tanks would need to be emptied much less.
- Good for the Bottom Line
- The cost of a bidet will pay for itself in the money you save not buying toilet paper.
- Conserves Water & Energy
- Bidets are an environmentally friendly investment.
Simple & Quick DIY Installation- All of our bidets can be installed in less than 30 minutes! No electricity is required.
Women Sanitary Needs- Very beneficial and relieving solution during that time of month, pregnancy, UTl’s.
Privacy, Comfort, and Dignity- Improves autonomy and increases bathroom independence for seniors and those with restricted mobility or other medical needs.
Specification
- UPC: 895063002784 (blue), 850625005108 (white)
- Retail Box Size : 17.6 x 7.1 x 4″
- Retail Package Weight: 1.78 lbs
- Connection Type : Cold water
- Water Control : Chrome-plated dial
- Mode Selection Control : Chrome-plated dial
- Nozzles: Single-nozzle
- Bidet Body Material : ABS resin, plastic bidet inlet
- Parts Material: 7 /8″ x 1/2″ metal t-adapter, 1/ 2″ x 1/4″ metal braided hose
- Valve Construction : Metal-ceramic
- Working Pressure : 50 ± 20 psi
- Features: Nozzle guard gate
- Certifications : ASME A11218.1-2012/ CSA, ASME A112.4.2-2009
- Manufactured In: China
Dimension
Parts List
Before Installation
Below are some quick facts about our LUXE Bidet•. They contain information on the most common questions we receive from our current customers, so we hope that you will find them useful during the installation and use of the product.
QUICK FACT #1
The included parts meet North American plumbing standards. However, some homes
may have alternative-sized fittings. If the included parts do not work for
your setup, please contact us right away for assistance with alternative
parts.
QUICK FACT #2
The water pressure that comes out of the bidet is the same water pressure as
your home. If you have extremely high water pressure, the stream of water
coming out of the bidet may feel too strong. We would recommend installing a
LUXE Bidet• Metal T-adapter with Shut-off Valve which can be purchased at
www.LuxeBidet.com (see discount below).
QUICK FACT #3
For warm water bidets, please be aware that it may take a few moments for the
warm water to run through the bidet because you have to wait for the warm
water to run through your water pipe, similar to when you are running a bath.
To avoid a ·cold splash” we recommend that you run the bidet in “self-cleaning
mode” prior to using the “wash mode” to ensure that the water is warm.
QUICK FACT #4
Our bidets are compatible with most standard toilet seats, however, certain
seat styles (such as those with a curved inner Lip) may result in a gap
between the toilet seat and bowl after the bidet is installed. If you have a
gap that is under 1 inch, you can install toilet seat bumpers to alleviate the
gap. We would recommend the LUXE Bidet Toilet Seat Bumpers which can be
purchased on www.LuxeBidet.com (see discount
below). If the gap is larger than 1 inch, you may need to purchase a different
toilet seat. We highly recommend using our LUXE1111 Toilet Seats with our
bidet attachments for a seamless, gap-free installation. LUXE1111 Toilet Seats
can be purchased at www.LuxeBidet.com.
REDEEM OFFER
Register your Bidet ID to get a $5 coupon which can be used to purchase
optional accessories or anything else at
www.LuxeBidet.com.
Installation
Scan this QR code or visit Luxe to/NEOinstall to access detailed installation instructions (videos, images) on www.LuxeBidet.com!
-
Step 1 -Tum Off the Toilet Tank Water Supply
- Turn off the toilet tank water supply at the wall to stop the flow of water (most valves will need to be turned clockwise). Flush the toilet and hold down the handle to completely empty the toilet tank.
-
Step 2 – Remove the Toilet Seat
- To remove the toilet seat, lift the hinge tabs and use a flathead screwdriver to unscrew the toilet seat bolts while holding the nuts on the underside of the bolts In place. Remove the toilet seat (including the bolts and nuts), and set them aside.
Important : Make sure that all bolts and SO’l¥IS are removed from the toilet bowl The toilet bowl should not have any bolts or screws before mounting the bidet!
-
Step 3 – Mount Your LUXE Bidet on the Toilet
- Place the bidet attachment on the toilet. The adjustment plates will need to line up with the holes in the toilet bowl. You may need to rotate the adjustment plates accordingly to line up properly with the holes.
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Step 4 – Reattach Your Toilet Seat
- Reattach the toilet seat on top of the bidet attachment and secure it using the original toilet seat hardware. Make sure to tighten the bolts to ensure that the bidet attachment and toilet seat do not move.
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Step 5 – Disconnect the Water Supply Hose
- Make sure you have turned off the toilet tank water supply and flushed the toilet to empty the toilet tank if you have not done so already. Place a towel or bucket underneath the toilet tank connection to catch any residual water, then disconnect the water supply hose from the toilet tank.
-
Step 6 – Check the T-adapter
- Make sure that there is a black rubber washer inserted at the top of the t-adapter. If it is not already there, insert the black rubber washer so it is securely in place, as shown in the picture.
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Step 7 – Install the T·adapter to the Toilet Tank
- Connect the top of the t-adapter to the toilet tank and the bottom of the t-adapter to the water supply hose. Take care to align the t-adapter straight on the fill valve to prevent any cross-threading caused by misalignment
-
Step 8 – Connect the Bidet Hose to the T-adapter and Inlet
- Connect the 1/2″ end of the cold water metal braided bidet hose to the t-adapter. Connect the 1/4″ end of the hose to the bidet inlet.
Tip : Use the wing nut of the hose to fully tighten the connections at both ends of the hose.
- Step 9- Turn on the Toilet Tank Water Supply
- Turn on the toilet tank water supply
Congratulations! You are ready to use the LUXE Bidet for the first time. Gently turn the water pressure control knob to reach your desired spray pressure
ASSEMBLED UNIT
Troubleshooting
| Problem | Possible Causes | Possible Solutions |
|---|
After installing the bidet, the toilet seat does not rest flat on the toilet bowl| 1. The toilet seat has outer hinge tabs.
2. There is a curve under neath the toilet seat.
| 1. If the extra space is1• or less, install toilet seat bumpers (available on luxebidet.com).
2. Find a toilet seat that is flat at the bottom and does not come with outer hinge tabs. LUXE Comfort Fit Toilet Seat (available on luxebidet.com) fits seamlessly with all LUXE Bidet attachments!
The self-cleaning nozzle| The water flow may not be| First, turn the lower
knob
the feature is not running any| activated, so water cannot| to ‘Nozzle
Cleaning’ then
water.| flow through the bidet to| lift or turn the water flow
| clean the nozzles.| lever or knob, respectively,
| | to allow water to flow over
| | the nozzles.
The nozzle gets stuck or does not extend/ retract properly.| 1. There may be
hard water deposit(s) in or around the nozzle. 2. The nozzle is too close to
the toilet tank.| 1. Gently pull the nozzle up and down a few times to loosen
it, or you can also try cleaning it with paper towels soaked in vinegar to
safely dissolve
any hard water buildup.
| | 2. Move the bidet forward to make clearance for the nozzle to extend.
The water flow from the bidet is too strong.| 1. The water supply valve is
opened too much.
2. The household water pressure or flow is very high.
| 1. Turn the water supply valve counterclockwise to decrease the water flow.
2. Install a LUXE Metal T-adapter with Shut-off
Valve to reduce the water flow going into the bidet.
(Can be purchased on luxebidet.com)
The toilet or hose(s) make| Some air bubbles may| Turn off the water supply,
a loud banging sound| have become trapped in| uninstall all parts of the
after flushing the toilet.| the pipes during install-| bidet, reattach the
water
| tion.| supply hose, flush the
| | toilet to empty it, then,
| | reinstall the bidet.
Problem| Possible Causes| Possible Solutions
---|---|---
The toilet tank is filling up slower than normal after installing the bidet.|
The water supply valve may not be fully opened.| Turn the water supply valve
clockwise to allow more water to flow to the toilet.
Water sprays straight down into the toilet tank instead of upwards during
use.| The nozzle cap(s) that screw onto the bottom of the nozzle(s) is
missing.| A replacement nozzle cap can be purchased on the Accessories page on
luxebidet.com.
When the bidet is turned on, no water comes out of the nozzle.| 1. There may
be hard water deposit(s) in or around the nozzle.
2. The water flow knob/ Lever is not turned on. 3. The t-adapter is not connected properly.
4. The toilet seat or bowl is blocking the nozzle(s) from extending.
| 1. Gently pull the nozzle up and down a few times to loosen it, or you can also try cleaning it with paper towels soaked in vinegar to safely dissolve any hard water buildup. 2. Turn the nozzle mode knob to ‘Wash’ and turn/ lift the water flow knob/ lever to activate the bidet.
3. Check that the t-adapter is tightened all the way so water can flow through it.
4. Reposition the bidet on the toilet bowl to create clearance for the nozzle(s).
The nozzle(s) are spraying off-center or to the side.| 1. The nozzle(s) holes are not facing forward properly.
2. The bidet is not installed completely straight.
| 1. Open the guard gate to allow access to the nozzle(s), then fully retract
the nozzle(s) into the bidet and turn the nozzle(s) counter-clockwise until
the holes face forward. 2. Adjust the positioning of the bidet on the toilet
by a few degrees.
Problem| Possible Causes| Possible Solutions
---|---|---
The toilet seat bolts do not properly affix to the toilet after installing the
bidet.| Some toilet seat bolts are shorter than required to accommodate the
bidet.| Install longer bolts from the toilet seat manufacturer to accommodate
the extra space of the bidet.
The cold water t-adapter is leaking.| 1. The black rubber washer is not
properly installed. 2. The t-adapter threads were cross-threaded or stripped
during installation.
3. There is a mismatch in the threading.
| 1. Make sure that the black washer is seated flat side down on the top connection of the t-adapter.
2. Contact us via luxebidet.com to request a replacement t-adapter.
There is leaking from the bidet body or hose connections.| 1. The black rubber washer(s) are not properly installed on the hose. 2. The bidet inlet threads were cross-threaded or stripped during installation.
3. The bidet or hose may be defective (very rare).
| 1. Make sure that the black washer(s) are properly installed on both ends of the hose.
2. Contact us via luxebidet.com to request a replacement.
The water supply hose cannot be unscrewed from the toilet tank and/or the
water supply valve.| The water supply hose is permanently attached to the
plumbing.| Please contact us via luxebidet.com to request alternative
installation parts.
There is no room to fit the t-adapter between the water supply hose and the
toilet tank.| The water supply hose is rigid or a solid pipe.| Replace the
rigid water supply hose with a flexible hose (available on luxebidet.com).
The nozzle sprays too far forward.| The bidet is positioned too close to the
front of the toilet.| Reposition the bidet by pushing it back, towards the
toilet tank.
Do the nozzle(s) always stay out when not in use?
The nozzle is retractable and only comes out when the water is turned on.
What kind of material is the bidet body made from?
LUXE Bidets are made from very strong (yet light and flexible) plastic. The
smooth, high-quality plastic is easy to clean and Looks great on any toilet.
How do I clean or maintain the bidet?
You may wipe the bidet with a disinfectant wipe, or a soft rag or toilet paper
soaked with a mild household cleaning solution.
What is the tenon tape for and how should I use it?
Teflon tape (also known as plumber’s tape) can be wrapped around the threads
of any connection (such as the toilet tank, t-adapter, or bidet inlet threads)
to help tighten up the seal and prevent leaking. It is an optional step for
additional precaution against leaking. This may be useful and/or necessary if
the threads seem worn out.
Does the bidet come with a warranty?
Yes, all LUXE Bidets come with an 18-month warranty which starts from the day
of purchase. You can extend this warranty to 24 months (2 years) by
registering your bidet at luxebidet.com. Please
contact us via luxebidet.com if you would Like to make
a warranty claim.
How do I Install the bidet if my toilet seat comes with twist hinges?
First, unlock the hinge caps by turning them to the left and lifting the
toilet seat off the bowl. Remove the screws/ bolts that the hinges attach to
on the toilet bowl by unscrewing the nuts on the underside of the bowl. Place
the bidet on top of the toilet bowl, position the adjustment plates to fit the
screw holes, place the screws/ bolts on top of the bidet, and reattach the
nuts under the bowl to secure the screws. Once the bolts are secured to the
bidet and toilet bow~ simply snap the seat on top of the bolts by rotating the
hinge caps to the right.
Do you carry any toilet seat attachment bidets with left-sided controls?
We currently do not carry any models that have left-sided or left-handed
controls.
How can I Install the bidet If my toilet has a rigid or inflexible pipe, or
if I have no access to my toilet tank connection?
You will need to replace the inflexible pipe with a flexible hose. If you are
unable to remove the hard water pipe or have no access to your toilet tank
connection, we have an alternative installation method that may work better
for you. Please contact us at luxebidet.com for more
information.
What Is the purpose of the guard gate? Is It supposed to open
automatically?
The guard gate shields the nozzle(s) from debris and should remain closed at
all times. During use, the nozzle(s) will drop down below the gate and spray
water. When you turn off the bidet, the nozzle(s) will automatically retract
behind the gate. You may open it manually to access the nozzle(s) for
cleaning.
Some bidets come with two nozzles. What Is the difference between the two
nozzles?
Our dual nozzle bidets (NEO 180, 185, 320) feature a rear wash nozzle and a
frontal wash nozzle. The rear wash nozzle is the standard nozzle that comes
with all LUXE Bidet attachments and cleanses the rear. The feminine nozzle is
angled forward with a softer spray and cleanses sensitive areas. The nozzles
can be operated separately or at the same time. To activate the nozzles at the
same time, you can point the nozzle mode knob in between ‘Rear Wash’ and
‘Feminine Wash’.
For additional troubleshooting tips or FAQ, please feel free to visit our FAQ page at: www.LuxeBldet.com.
WARRANTY
18-Month Limited Warranty
LUXE Bidet by 2Go Products, LLC was carefully tested before shipment from the
Manufacturer, who warrants this product to be free from defects, materials,
and workmanship for a period of one (18) months from the Date of Purchase,
from the distributor.
THIS WARRANTY EXCLUDES THE FOLLOWING:
- Replacement of discolored or damaged parts as a result of the use of strong cleaning or disinfecting chemicals.
- Damage to or malfunction of the unit resulting from improper installation, negligence, misuse, abuse, or tampering by unauthorized repair personnel
- Under no circumstance will 2Go Products, LLC be held liable for any loss or damage direct, consequential, or incidental arising out of the use of or inability to use this product (some states do not allow this exclusion).
- The owner of the bidet should immediately stop using it and uninstall the bidet if there is even a small leak or dripping detected anywhere due to the bidet. Leakage can result because of incompatibility of the toilet fittings, improper installation, and old or damaged plumbing fixtures already present In the household.
- Exposure to extreme temperatures, strong chemicals such as bleach, hydrochloric acid, etc, or high water pressure can cause damage to various parts of the bidet and can result in Leaking or flooding. Therefore, the owner hereby releases the manufacturer and sellers of LUXE Bidet from any and all claims for bodily and property damage resulting from such conditions.
- The owner hereby releases 2Go Products, LLC from any and all claims against damages to the property or the bidet resulting from the misuse, improper installation, inadequate maintenance or exposure to extreme temperature, water pressure, or strong chemicals.
Attention : Register your bidet at www.LuxeBidet.com for more efficient support concerning warranty claims, returns, and technical assistance.
- It Is strongly recommended that the bidet’s connecting hoses be Inspected and replaced every 3 to 5 years depending on weather-related wear and tear. Please feel free to contact us at www.LuxeBldet.com to get disa,unted replacement ports for age-related wear and tear.
CONTACT
If you have any questions or comments, please contact our customer care at any time and we will be able to assist you further. Thank you for choosing LUXE Bidet 111.
- Website : www.LuxeBidet.com
- Email : customercare@luxebidet.com
- Phone : 858-360-7780
- Fax : 858-876-1559
- LUXE Bidet HQ
- 7770 Regents Rd. 113-632
- San Diego, CA 92122
- United States
FAQs
What is the LUXE Neo 120 Self-Cleaning Nozzle?
The LUXE Neo 120 Self-Cleaning Nozzle is a bidet attachment designed for toilet seats, providing a hygienic and convenient way to clean yourself after using the toilet.
How does the self-cleaning nozzle work?
The self-cleaning nozzle is designed to extend and retract for cleaning without the need for manual cleaning. It typically uses water pressure for effective cleaning.
Is the nozzle adjustable for different cleaning positions?
Yes, the nozzle is often adjustable, allowing you to set the desired position and angle for personalized cleaning.
Is the bidet attachment compatible with standard toilet seats?
The LUXE Neo 120 bidet attachment is usually compatible with most standard toilet seats and can be easily installed.
What is the water source for the bidet attachment?
The bidet attachment is typically connected to the existing water supply for your toilet and uses clean water for cleaning.
Can I adjust the water pressure for cleaning?
Yes, many models of the LUXE Neo 120 bidet attachment allow you to adjust the water pressure for a comfortable and effective cleaning experience.
Is there a temperature control feature for the water?
Temperature control is available in some versions, allowing you to adjust the water temperature for warm water cleaning.
Is the bidet attachment easy to install?
Yes, the bidet attachment is typically designed for easy DIY installation, and it often comes with all the necessary hardware and instructions.
Is there a remote control for adjusting settings?
Some models include a remote control for convenient and hands-free adjustment of settings like water pressure and temperature.
Is the nozzle made of easy-to-clean materials?
The nozzle is often made of materials that are easy to clean and maintain, promoting good hygiene.
Is the bidet attachment compatible with non-standard toilet sizes and shapes?
While designed for standard toilets, the bidet attachment may be adaptable to some non-standard toilet sizes and shapes with additional installation adjustments.
What is the warranty provided with the LUXE Neo 120 bidet attachment?
Warranty coverage may vary by the seller, but some packages include a limited warranty to ensure product quality and reliability.
Is the bidet attachment energy-efficient?
The bidet attachment is typically designed to be energy-efficient, using only the necessary water and power for operation.
Can I use the bidet attachment for medical reasons?
Yes, the bidet attachment can be suitable for individuals with medical needs, as it provides thorough and hygienic cleaning.
What do I do if I encounter issues with the bidet attachment?
If you encounter problems or have questions, contact the manufacturer or seller for support or warranty information.
Video-Introduction
Download This PDF Link : LUXE Neo 120 Self-Cleaning Nozzle Owner’s Manual