LUXE Bidet NEO 185 Plus Self Cleaning Owner’s Manual
- June 14, 2024
- Luxe Bidet
Table of Contents
LUXE Bidet NEO 185 Plus Self Cleaning
Thank you for choosing LUXE Bidet®. This manual contains important information regarding your bidet. Before operating the bidet, please read this manual thoroughly, and retain it for future reference. Should you have any concerns about the product, please contact customercare@luxebidet.com.
PRODUCT INFORMATION
Product Features
Rear Wash Mode
The NEO 185 Plus features a wash nozzle that cleans the rear with an
adjustable stream of water, reducing the need for toilet paper while providing
a better clean.
Feminine Wash Mode
This bidet also has a dedicated wash nozzle that cleans sensitive areas
with a gentler water flow. Helps with monthly cycles and is highly recommended
to new or expecting mothers.
Nozzle Clean Mode
An innovative nozzle cleaning feature that streams fresh water over the
nozzles and guard gate for an easy, worry-free clean, before and after use
- The NEO Plus Nozzle Clean feature rinses both the guard gate and nozzles, compared to the original NEO Series which only rinses the nozzles.
PRODUCT FEATURES (cont.)
EZ-Lift Design Conveniently Clean Difficult Areas
This feature allows you to more easily clean your toilet and bidet by giving
quick access to the back of the toilet bowl and bidet nozzles. Simply flip the
bidet up at the hinges (similar to how you lift your toilet seat) and clean
away!
Sleek Modern Look Elevates Any Bathroom Style
The NEO Plus is thinner and easier to clean than previous models. Its modern
upgrade was inspired by multi-faceted designs. Available in three different
colours: 
Simplified Installation No Need to Remove Your Toilet Seat
Our innovative, LI-shaped adjustment plates eliminate the need to remove the
toilet seat when installing the bidet. Simply slide the plates into the toilet
seat hinges and retighten the toilet seat bolts!
Great Compatibility Works with a Wider Range of Toilets
The LI-shaped adjustment plates are compatible with a wider range of toilet
seat configurations and also make it easier to adjust the placement of the
bidet, even after installation.
Why LUXE Bidet?
Once you bidet, you never go back!
Specifications
- UPC: 859216005640
- Retail Box Size: 16.7 x 7 x 4″
- Retail Package Weight: 2.07 lbs
- Connection Type: Cold water
- Water Control: Chrome-plated dial
- Mode Selection Control: Chrome-plated dial
- Nozzles: Dual-nozzle
- Bidet Body Material: ABS
- Bidet Inlet Material: Nylon with Glass Fiber
- Parts Material: 7 /8″ x 3/8″ hybrid cold water t-adapter, 3/8″ x 3/8″ cold water bidet hose Valve Construction: Metal-ceramic
- Working Pressure: 50+-20 psi
- Certifications: ASME A11218.1-2012/CSA,ASME A112.4.2-2009
- Manufactured In: China
Bidet Dimensions:
Parts List
NOTE: For LUXE Customers upgrading from a NEO to a NEO Plus Series bidet, please use the new parts included with your kit. NEO Plus Series bidets come with standard 3/8″ fittings, which are different from those on original NED Series bidets.
Before Installation
PLEASE READ BEFORE BEGINNING INSTALLATION
Below are important facts about your new LUXE Bidet® and answers to common
questions. We hope that you will find them useful during the installation and
use of this product.
INFORMATION REGARDING PARTS
For LUXE Customers upgrading from a NEO to a NEO Plus Series bidet, please use
the new parts included with your kit. NEO Plus Series bidets come with
standard 3/8″ fittings, which are different from those on original NEO Series
bidets. If you determine that you need alternative parts, please contact us
right away for assistance. Our parts are also available for purchase online at
www.LuxeBidet.com. We offer a $5 coupon when you
register your LUXE ID at luxe.to/register.
WATER PRESSURE TOO HIGH?
The water pressure of your bidet will be the same as the water pressure of
your home. If you have high water pressure, the stream of water from your
bidet may feel too strong. In this case, we recommend installing a LUXE Bidet®
Shut-off T-Adapter {luxe. to/NPSCT) or Shut-off Hose {luxe. to/NPSCH) to allow
for greater control of the water pressure.
OUR BIDETS FIT MOST STANDARD TOILET SEATS
LUXE Bidets® are compatible with most standard toilet seats. Installing a
bidet with a less common toilet seat, such as those with a concave bottom, may
result in a gap between the toilet seat and bowl. If you encounter any trouble
with seat interference, please see the insert titled “Toilet Seat
Compatibility Solutions”.
HELPFUL TIP FOR WARM WATER BIDETS
Just like running a bath, it may take a few moments for the water in your
bidet to warm up. To ensure that the water is warm, and to avoid a “cold
splash,” we recommend briefly running your bidet with warm water in Nozzle
Clean Mode before switching to Wash Mode.
REDEEM OFFER
Register your LUXE ID to get a $5 coupon which can be used to purchase
optional accessories or anything else at
www.LuxeBidet.com.
LOCATE AND RECORD YOUR LUXE ID
Locate your LUXE ID and write it down below.
LUXE ID:
- All LUXE Bidets come with an 18-month warranty. Register your bidet using the LUXE ID to extend the warranty period to 2 years.
The LUXE ID can be located on the sticker attached to the arm of the bidet AND on the bottom of the bidet’s control panel.
CONFIRM ACCESS TO THE TOILET TANK FILL VALVE
Check that you have access to the fill valve under the toilet tank. The
provided cold water T-adapter should be installed at the fill valve under the
toilet tank (as pictured below), NOT at the cold water supply valve coming
from the wall.
If you do not have access to the fill valve under the toilet tank, contact LUXE Bidet Customer Support at 858-360-7780 or customercare@luxebidet.com for alternative installation options.
There are two installation options for your LUXE Bidet® depending on the type of toilet seat that you have:
- Option 1: Standard Installation (pages 10-15). Please follow these instructions if you are installing your bidet with a standard toilet seat.
- Option 2: Installation with LUXE® Toilet Seat (pages 16-21). Please follow these instructions only if you are installing your bidet with a LUXE® Toilet Seat.
Scan this QR Code or visit luxe.to/NEOPLUSinstall to access detailed installation instructions (videos, images) on www.LuxeBidet.com!
STANDARD INSTALLATION
STEP 1 – Turn off the toilet tank water supply Turn off the toilet tank water supply at the wall to stop the flow of water. Most valves will need to be turned clockwise (Figure A). After turning off the toilet tank water supply, flush the toilet a few times and hold down the handle to empty the toilet tank.
TIP: Some toilet tank water supply valves have a “push-pull” mechanism. To turn off the water supply with these types of valves, pull the valve outwards.
STEP 2 – Loosen the toilet seat
To loosen the toilet seat, open the hinge caps to expose the toilet seat
bolts. Use a flathead screwdriver to unscrew the toilet seat bolts while
holding the nuts on the underside of the toilet in place (Figure B). You do
not need to unscrew the nuts all the way, but just enough so that you have
enough space (at least 15 mm, or 0.6 in) to slide the Li-shaped adjustment
plates into the toilet seat bolts (Figure C).
TIP: If you have a twist-hinge toilet seat instead of a toilet seat with regular hinge caps, simply unscrew the nuts on the underside of the toilet to loosen the toilet seat (no need to twist to unlock the hinges because the toilet seat does not need to be removed to install the bidet).
STEP 3 – Slide your LUXE Bidet into the toilet seat bolts
Raise the toilet seat up 90°, then lift the entire toilet seat up while
holding both the toilet cover and seat together to expose the toilet seat
bolts. Align the opening of the Li-shaped adjustment plates so they are
centred up with the toilet seat bolts. You can adjust the positioning of the
Li-shaped adjustment plates by turning them left or right (Figure D). Then,
slide the Li-shaped adjustment plates into the toilet seat bolts (Figure E).
IMPORTANT: After sliding the bidet adjustment plates into the toilet seat bolts, the toilet seat bearings should rest on top of the plates, but make sure that the bearings DO NOT cover the bidet’s T-joints! This will ensure that the bidet can pivot up and down freely.
- Figure F shows the correct positioning of the toilet seat bearing on the adjustment plates (the bidet’s T-joint is not covered by the toilet seat bearing).
- Figure G shows an incorrect positioning of the toilet seat bearing on the adjustment plate (the bidet’s T-joint is covered by the bearing).
If your toilet seat prevents the bidet from lifting or pivoting, please see
the insert titled “Toilet Seat Compatibility Solutions”.
STEP 4 -Tighten the toilet seat
To tighten the toilet seat, use a flathead screwdriver to screw on the toilet
seat bolts while holding the nuts on the underside of the toilet in place
(Figure H). Make sure to tighten the nuts and bolts securely so that the bidet
attachment and toilet seat do not move.
TIP: If you have a twist-hinge toilet seat instead of a toilet seat with regular hinge caps, simply screw the nuts on the underside of the toilet to tighten the toilet seat.
- If your toilet seat interferes with any function of your bidet, please see the insert titled “‘Toilet Seat Compatibility Solutions”.
STEP 5 – Disconnect the water supply hose Make sure that you have turned off the toilet tank water supply and flushed the toilet to empty the toilet tank if you have not done so already, and place a towel or bucket underneath the toilet tank fill valve to catch any residual water. Then, disconnect the water supply hose from the toilet tank fill valve (Figure I).
STEP 6 – Check the cold water T-adapter Before installing the cold water T-adapter, make sure that there is a black rubber washer inserted at the top of the T-adapter. If the washer is not there, securely insert the washer, as shown in Figure J.
NOTE: For LUXE Customers upgrading from a NEO to a NEO Plus Series bidet, please use the new parts included with your kit. NEO Plus Series bidets come with standard 3/8″ fittings, which are different from those on original NEO Series bidets.
STEP 7 – Connect the cold water hose to the T-adapter and bidet inlet
Connect the end of the cold water metal braided hose with the mesh filter
to the cold water T-adapter. Connect the other end of the hose to the bidet
cold water inlet (Figure K).
- TIP: Use the wing nut on the hose to fully tighten the connections at both ends of the hose.
- TIP: Wrap some Plumber’s Tape around the threads to ensure connections remain secure.
STEP 8 – Connect the cold water T-adapter to the toilet tank fill valve
Connect the top of the cold water T-adapter to the toilet tank fill valve,
taking care to align the T-adapter straight onto the fill valve to prevent
cross-threading. Next, connect the water supply hose to the bottom of the cold
water T-adapter (Figure L).
- TIP: Wrap some Plumber’s Tape around the threads to ensure connections remain secure.
- TIP: Hand-tighten the T-adapter until it’s secured, then use a wrench to tighten a quarter-turn more.
STEP 9 – Turn on the toilet tank water supply Turn on the toilet tank
water supply at the wall. Most valves will need to be turned counter-clockwise
(Figure M).
Congratulations! You are ready to use the LUXE Bidet for the first time. Gently turn the water pressure control knob to reach your desired spray pressure.
IMPORTANT! Please reach out to customercare@luxebidet.com about any questions or issues. We will gladly assist with troubleshooting and questions.
ASSEMBLED UNIT
Installation with LUXE Toilet Seat
STEP 1 – Turn off the toilet tank water supply Turn off the toilet tank water supply at the wall to stop the flow of water. Most valves will need to be turned clockwise (Figure A). After turning off the toilet tank water supply, flush the toilet a few times and hold down the handle to completely empty the toilet tank.
TIP: Some toilet tank water supply valves have a “push-pull” mechanism.
To turn off the water supply with these types of valves, pull the valve
outwards.
STEP 2 – Remove your LUXE toilet seat and decorative covers
If you are installing a LUXE Toilet Seat for the first time, refer to the LUXE Toilet Seat manual and complete the instructions up to the installation of the bearings. If you have already installed a LUXE Toilet Seat onto your toilet, you will need to remove it before installing your LUXE Bidet. To remove your LUXE Toilet Seat, lift the toilet seat up 90°, then while holding both the toilet cover and seat together, simply pull up to release it from the toilet seat bolts (Figure B). Set the toilet seat aside and remove the decorative covers from the bearings (Figure C). The decorative covers are not required for the bidet installation.
TIP: To remove the decorative covers, twist them left and right to loosen them, then pull them up off the bearings. You may also insert the tip of a flathead screwdriver between the covers and bearings to loosen before pulling them off.
STEP 3 – Loosen the toilet seat bolts
Use a Phillips screwdriver to loosen (but not remove) the toilet seat
connecting bolts, while holding the nuts on the underside of the toilet in
place. Loosen the connecting bolts until you have at least 15 mm (0.6 in) of
space between the bearing and the toilet bowl (Figure D).
STEP 4 – Replace the default hinge covers
Remove the default plastic hinge covers from the U-shaped adjustment plates by lifting from point A (Figure E). Next, snap on the alternative plastic hinge covers designed exclusively for LUXE Toilet Seats onto both adjustment plates (Figure F). The difference between the default and alternative plastic hinge covers is that the default covers are ridged and the alternative covers are hollow (Figure G). The hollow space in the alternative covers allows for the toilet seat bearings to slide in between the base of the adjustment plates and covers.
STEP 5 – Insert adjustment plates into the toilet seat bearings
Align the opening of the U-shaped adjustment plates so they are centred with
the posts. You can adjust the positioning of the U-shaped adjustment plates by
turning them left or right (Figure H). Then, while holding the post in place,
lift the bearing slightly, and slide the adjustment plate around the bearing
(Figure I). The bearing should now be surrounded by the U-shaped adjustment
plate, and the bearing will be captured between the adjustment plate on the
bottom and the plastic cover on the top. Make sure to slide the adjustment
plates back, so that the posts touch the inner edges of the adjustment plates
(Figure J).
STEP 6 – Tighten the connecting bolts, reattach your LUXE Toilet Seat
Use a Phillips screwdriver to tighten the toilet seat bolts while holding the nuts on the underside of the toilet in place (Figure K). Next, carefully lower the LUXE Toilet Seat onto the posts. Please note that the bottom of the seat will not sit completely flush on the adjustment plates (Figure L).
STEP 7 – Disconnect the water supply hose Make sure that you have turned off the toilet tank water supply and flushed the toilet to empty the toilet tank if you have not done so already, and place a towel or bucket underneath the toilet tank fill valve to catch any residual water. Then, disconnect the water supply hose from the toilet tank fill valve (Figure M).
STEP 8 – Check the cold water T-adapter
Before installing the cold water T-adapter, make sure that there is a black
rubber washer inserted at the top of the T-adapter.If the washer is not there,
securely insert the washer, as shown in Figure N.
NOTE: For LUXE Customers upgrading from a NEO to a NEO Plus Series bidet, please use the new parts included with your kit. NEO Plus Series bidets come with standard 3/8″ fittings, which are different from those on original NEO Series bidets.
STEP 9 – Connect the cold water hose to the T-adapter and bidet inlet
Connect the end of the cold water metal braided hose with the mesh filter
to the cold water T-adapter. Connect the other end of the hose to the bidet
cold water inlet (Figure 0).
TIP: Use the wing nut on the hose to fully
tighten the connections at both ends of the hose.
TIP: Wrap some Plumber’s Tape around the threads to ensure connections
remain secure.
STEP 10 – Connect the cold water T-adapter to the toilet tank fill valve
Connect the top of the cold water T-adapter to the toilet tank fill valve, taking care to align the T-adapter straight onto the fill valve to prevent cross-threading. Next, connect the water supply hose to the bottom of the cold water T-adapter (Figure P).
- TIP: Wrap some Plumber’s Tape around the threads to ensure connections remain secure.
- TIP: Hand-tighten the T-adapter until it’s secured, then use a wrench to tighten a quarter-turn more.
STEP 11 -Turn on the toilet tank water supply
Turn on the toilet tank water supply at the wall. Most valves will need to be
turned counter-clockwise (Figure Q).
TIP: Some toilet tank water supply valves have a “push-pull” mechanism. To turn on the water supply with these types of valves, push the valve inwards.
Congratulations! You are ready to use the LUXE Bidet for the first time. Gently turn the water pressure control knob to reach your desired spray pressure.
IMPORTANT! Please reach out to customercare@luxebidet.com about any questions or issues. We will gladly assist with troubleshooting and questions.
ASSEMBLED UNIT
Troubleshooting
| Problem | Possible Causes | Possible Solutions |
|---|
After installing the bidet, the toilet seat does not rest flat on the toilet bowl.| 1. The toilet seat has an outer hinge tab.
2. There is a curve underneath the toilet seat.
| 1. If the extra space is 1·· or
less, install toilet seat bumpers (available on luxebidet.com).
2. Find a toilet seat that is flat at the bottom and does not come with outer hinge tabs. LUXE Comfort Fit Toilet Seat (available on luxebidet.com) fits seamlessly with all LUXE Bidet attachments!
The self-cleaning nozzle and guard gate feature is not running any water.| The
water flow may not be activated, so water cannot flow through the bidet to
clean the nozzles.| First, turn the mode knob to ‘Nozzle Clean’ then lift or
turn the water flow lever or knob, respect ive ly, to allow water to flow over
the nozzles.
The nozzle gets stuck or does not extend/ retract properly.| 1. There may be
hard water deposits in or around the nozzle.
2. The nozzle is too close to the toilet tank.
| 1. Gently pull the nozzle up and down a few times to loosen it, or try cleaning the nozzle with paper towels soaked in vinegar to safely dissolve any hard
water buildup.
| | 2. Move the bidet forward to make clearance for the nozzle to extend.
The water flow from the bidet is too strong.| 1. The water supply valve is
opened too much.
2. The household water pressure or flow is very
high.
| 1. Turn the water supply valve clockwise to decrease the water flow.
2. Install a LUXE Metal
T-adapter with Shut-off
| | Valve to reduce the water
flow going into the bidet.
| | (Can be purchased on lu xebidet.com)
The toilet or hose(s) make a loud banging sound after flushing the toilet.|
Air bubbles may have become trapped in the pipes during installation.| Turn
off the water supply, uninstall all parts of the bidet, reattach the water
supply hose, flush the toilet to empty it, and then, reinstall the bidet.
Problem| Possible Causes| Possible Solutions
---|---|---
The toilet tank is filling up| The water supply valve| Turn the water
supply
slower than normal after| may not be fully opened.| valve counter-clockwise to
installing the bidet.| | allow more water to flow
| | to the toilet.
When the bidet is turned on, no water comes out of the nozzle.| 1. There may
be hard water deposits in or around the nozzle.
2. The water flow knob/ lever is not turned on.
3. The T-adapter is not connected properly.
4. The toilet seat or bowl is blocking the nozzle(s) from extending.
| 1. Gently pull the nozzle up and down a few times to loosen it, or try cleaning it with paper towels soaked in vinegar to safely dissolve any hard water buildup. To prevent hard water build-up, we recommend installing a LUXE Bidet Water Filter (luxe. to/NPWF).
2. Turn the nozzle mode
knob to ‘Wash’ and
| | activate the bidet.
3. Check that the T-adapter
| | is tightened all the way so water can flow through it.
4. Reposition the bidet on
| | the toilet bowl to create clearance for the nozzle.
The nozzle(s) are spraying off-centre or to the side.| 1. The nozzle(s) holes
are not facing forward properly.
2. The bidet is not installed completely straight.
| 1. Open the guard gate to allow access to the nozzle(s), then fully retract the nozzle(s) into the bidet and turn the nozzle(s)
counter-clockwise until
| | the holes face forward.
2. Adjust the positioning of
| | the bidet on the toilet by a few degrees.
Problem| Possible Causes| Possible Solutions
---|---|---
The toilet seat bolts do not properly affix to the toilet after installing the
bidet.| Some toilet seat bolts are shorter than required to accommodate the
bidet.| Install longer bolts from the toilet seat manufacturer to accommodate
the bidet.
The cold water T-adapter is leaking.| 1. The black rubber washer is not
properly installed.
2. The T-adapter threads were cross-threaded or stripped during installation.
3. There is a mismatch in the threading.
| 1. Make sure that the black washer is seated flat side down on the top connection of the T-adapter.
2. Contact us via luxebidet.com to request a replacement T-adapter.
There is leaking from the bidet body or hose connections.| 1. The black rubber washer(s) are not properly installed on the hose.
2. The bidet inlet threads were cross-threaded or stripped during installation.
3. The bidet or hose may be defective (very rare).
| 1. Make sure that the black washer(s) are properly installed on both ends of the hose.
2. Contact us via luxebidet.com to request a replacement.
The water supply hose cannot be unscrewed from the toilet tank and/or the
water supply valve.| The water supply hose is permanently attached to the
plumbing.| Please contact us via luxebidet.com to request alternative
installation parts.
There is no room to fit the T-adapter between the water supply hose and the
toilet tank.| The water supply hose is rigid or a solid pipe.| Replace the
rigid water supply hose with a flexible hose (available on
luxe bidet.com).
The nozzle sprays too far forward.| The bidet is positioned too close to the front of the toilet.| Reposition the bidet by pushing it back, towards the toilet tank.
FAQS
Do the nozzle(s) always stay out when not in use?
The nozzle is retractable and only comes out when the water is turned on.
What kind of material is the bidet body made from?LUXE Bidets are made from
very strong (yet light and flexible) plastic.
How do I clean or maintain the bidet?
Wipe the bidet with a disinfectant wipe, or a soft rag or toilet paper soaked
with a mild household cleaning solution.
What is the plumber’s tape for and how should I use it?
Plumber’s tape can be wrapped around the threads of any connection (such as
the toilet tank, T-adapter, or the bidet inlet threads) to help tighten the
seal and prevent leaking. It is an optional step for additional precaution
against leaking. This may be necessary if the threads seem worn out.
Does the bidet come with a warranty?
Yes, all LUXE Bidets come with an 18-month warranty which starts from the day
of purchase. You can extend this warranty to 24 months (2 years) by
registering your bidet at luxebidet.com. Please contact us via luxebidet.com
if you would like to make a warranty claim.
How do I install the bidet if my toilet seat comes with twist hinges?
For NEO Plus models, the installation of the bidet with a twist-hinge toilet
seat will be the same as any other toilet seat. You will not need to remove
the toilet seat completely, only loosen it. Locate the toilet seat nuts on the
underside of your toilet and unscrew them until you have at least 15 mm (0.6
in) of space between the toilet and the toilet seat. You do not need to
unscrew the nuts all the way, but just enough so that you have enough space
(at least 15 mm, or 0.6 in) to slide the U-shaped adjustment plates into the
toilet seat bolts. After sliding in the adjustment plates into the bolts,
secure the bolts and nuts by using a flathead screwdriver to tighten the
toilet seat bolts while holding the nuts on the underside of the toilet in
place.
Do you offer bidets with left-sided controls?
We currently do not carry any models that have left-sided or left-handed
controls.
How can I install the bidet if my toilet has a rigid or inflexible pipe, or
if I have no access to my toilet tank connection?
You will need to replace the inflexible pipe with a flexible hose. If you are
unable to remove the pipe or have no access to your toilet tank connection, we
have an alternative installation method that may work better for you. Please
contact us on luxebidet.com for more information.
What is the purpose of the guard gate? Is it supposed to open
automatically?
The guard gate shields the nozzles from debris and should remain closed at all
times. During use, the nozzles will drop down below the gate and spray water.
When you turn off the bidet, the nozzles will automatically retract behind the
gate. You may open it manually to access the nozzles for cleaning.
Some bidets come with two nozzles. What is the difference between the two
nozzles?
Our dual nozzle bidets feature a rear wash nozzle and a feminine wash nozzle.
The rear wash nozzle is the standard nozzle that comes with all LUXE Bidet
attachments and cleanses the rear. The feminine wash nozzle is angled forward
with a softer spray and cleanses sensitive areas. The nozzles can be operated
separately or at the same time. To activate the nozzles at the same time, you
can point the nozzle mode knob in between the ‘Rear’ and ‘Women’s’ wash mode.
Can I install the NEO Plus bidet with the same parts as my old NEO bidet?
For LUXE Customers upgrading from a NEO to a NEO Plus Series bidet, please use
the new parts included with your kit. NEO Plus Series bidets come with
standard 3/8″ fittings, which are different from those on original NEO Series
bidets.
For additional troubleshooting tips or FAQs, please feel free to visit our FAQ page at www.LuxeBidet.com.
WARRANTY
WARRANTY INFO
18-Month Limited Warranty
Every LUXE Bidet® product from 2Go Products, LLC undergoes a thorough
quality test procedure before shipment from the manufacturer. If a product is
determined to be defective due to a manufacturing defect during the warranty
period, 2Go Products, LLC will replace the defective parts. This product is
covered under warranty for 18 months from the date of purchase.
Terms
- Warranty coverage excludes the replacement of discoloured or damaged parts as a result of the use of strong cleaning or disinfecting chemicals.
- Warranty coverage excludes damage or malfunction of the unit resulting from improper installation, negligence, misuse, abuse, or tampering by unauthorized repair personnel.
- Under no circumstance will 2Go Products, LLC be held liable for any loss or damage, direct, consequential, or incidental, arising out of the use of or inability to use this product.
- The owner of this product must immediately stop using and uninstall the product if any amount of leaking or dripping from the product is detected. Leaking can result from incompatibility of toilet fittings, improper installation, and use of old or damaged plumbing fixtures already present in the household.
- Exposure to extreme temperatures, strong chemicals such as bleach, hydrochloric acid, etc., and high water pressure can cause damage to the product and can result in leaking or flooding. Therefore, the owner hereby releases 2Go Products, LLC, the manufacturer, and seller of LUXE Bidet® products from any claims for bodily and property damage resulting from such conditions.
- The owner hereby releases 2Go Products, LLC from all claims against damages to property or the product resulting from misuse, improper installation, inadequate maintenance, or exposure to extreme temperature, water pressure, or strong chemicals.
Agention Ranty cites the Euro Act at national assistance for more efficient support It is strongly recommended that connecting hoses be inspected and replaced every 3 to 5 years. Please contact us at www.LuxeBidet.com to receive a discount on replacement parts.
CONTACT
CONTACT US
If you have any questions or comments, please contact our customer care at any
time and we will be able to assist you further. Thank you for choosing LUXE
Bidet®.
- Website: www.LuxeBidet.com
- Email: customercare@luxebidet.com
- Phone: 858-360-7780
- Fax: 858-876-1559
- LUXE Bidet HQ
- 7770 Regents Rd. 113-632
- San Diego, CA 92122
- United States
- Website: www.LuxeBidet.com Email: customercare@luxebidet.com Phone: 858-360-7780
- Fax: 858-876-1559 LUXE Bidet HQ 7770 Regents Rd. 113-632 San Diego, CA 92122 United States