GERMAN POOL HTW-M20-SC WiFi Smart Mirror Bathroom Cabinet User Manual

GERMAN POOL HTW-M20-SC WiFi Smart Mirror Bathroom Cabinet

Product Information

The product is a device that requires careful usage and adherence to safety precautions. It is suitable for individuals aged 8 years and above, including those with reduced physical, sensory, or mental capabilities. The device should be used in accordance with the instructions provided in the user manual to ensure safe operation.

Warnings & Safety Precautions

Please read and follow the safety precautions listed below before using the product:

1. Read all instructions carefully before using the product.
2. Ensure that the voltage used is consistent with the voltage indicated on the product’s rating label.
3. Children aged 8 years and above, as well as individuals with reduced physical, sensory, or mental capabilities, can use the product under supervision or with proper instruction.
4. Children under 3 years old should be kept away from the product unless continuously supervised.
5. Children aged 3-8 years old are allowed to turn the product on/off only if it is placed or installed in its intended operating position and they have received proper supervision, instruction, or assistance.
6. Children aged 3-8 years old should not plug in, regulate, clean, or perform user maintenance on the product.
7. Some parts of the product can become very hot and cause burns, so extra caution is required when children and vulnerable people are present.
8. The product should not be used by individuals (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have received supervision or instruction from a responsible person.
9. Children should be supervised to prevent them from playing with the product.
10. Avoid covering the product to prevent overheating.
11. Do not use the product in the immediate surroundings of a bath, shower, or swimming pool.
12. Do not use the product if it has been dropped.
13. The product should not be located immediately below a socket-outlet.
14. Do not use the product if there are visible signs of damage.
15. If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
16. Use the product on a flat and stable surface. After installation, ensure that the bottom of the product is 1-1.8 meters off the ground and that there is a distance of more than 0.3 meters to the sidewall.

Product Usage Instructions

To use the product safely and effectively, please follow these instructions:

1. Read the user manual carefully before using the product.
2. Ensure that the voltage in your location matches the voltage indicated on the product’s rating label.
3. Keep children under 3 years old away from the product unless they are continuously supervised.
4. Children aged 3-8 years old are only allowed to turn the product on/off. They should not perform any other functions or maintenance tasks.
5. Place or install the product in its intended operating position before allowing children aged 3-8 years old to turn it on/off.
6. Supervise children aged 3-8 years old and provide them with proper instruction and assistance regarding safe usage.
7. Avoid covering the product to prevent overheating.
8. Do not use the product near water, such as in the immediate surroundings of a bath, shower, or swimming pool.
9. If the product has been dropped or shows visible signs of damage, do not use it.
10. Ensure that the product is not located immediately below a socket-outlet.
11. If the supply cord is damaged, contact the manufacturer or its service agent for a replacement.
12. Place the product on a flat and stable surface with the bottom positioned 1-1.8 meters off the ground and at least 0.3 meters away from the sidewall.

Please read these instructions and warranty information carefully before use and keep them handy for future reference.

Please register your warranty information now !
For Warranty Terms & Conditions, please refer to the last page of this user manual.

Warnings & Safety Precautions

Note

• IP24 protection rating only applies to wall-mounted installation.
• This product is a heater. Do not use this product as a fan.

WARNING: Read all instructions carefully before using this product.

• This product is for domestic indoor use only. If this product is used for any commercial, industrial, rental or other purposes, product warranty will be VOIDED.
• This product is not intended for use by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of this product by an adult responsible for their safety.
• Mind your children and DO NOT let children play with this product.
• Cleaning and user maintenance shall not be made by children without supervision.
• Check the voltage indicated on the rating label before using this product.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid hazards.
• Unplug this product from the power source before cleaning and maintenance.
• Contact German Pool authorized service technician for repair or maintenance of this product.

1. Please read all instructions carefully before using this product.
2. Before use, please check whether the voltage used is consistent with the voltage on the rating label of this product.
3. This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of this product in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.
4. Children of less than 3 years should be kept away from this product unless continuously supervised.
5. Children aged from 3 years and less than 8 years shall only switch on/off this product provided that it has been placed or installed in its intended normal operating position and they have been given supervision, instruction, or assistance concerning use of this product in a safe way and understand the hazards involved. Children aged 3-8 years old are only allowed to turn this product on/off. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean this product or perform user maintenance.
6. WARNING:  some parts of this product can become very hot and cause burns. Particular attention must be given where children and vulnerable people are present.
7. This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of this product by a person responsible for their safety.
8. Children should be supervised to ensure that they do not play with this product.
9. WARNING:  In order to avoid overheating, DO NOT cover this product.
10. DO NOT use this product in the immediate surroundings of a bath, a shower or a swimming pool.
11. Do not use this product if it has been dropped.
12. This product must not be located immediately below a socket-outlet.
13. DO NOT use if there are visible signs of damage to this product.
14. If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
15. Use this product on a flat and stable surface. (Note: After installation, the bottom of the product should be 1-1.8 meter off the ground, and distance to the sidewall should be more than 0.3 meter. If this product is used in the bathroom, it should be at least 1 meter away from the water source).
16. WARNING:  DO NOT use this product in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.
17. WARNING:  In order to avoid a hazard for very young children, this product should be installed so that the lowest heated rail is at least 1 meter above the floor.
18. This product must be placed in a location where switches and other controls cannot be touched by a person in the bath or shower.
19. This product for household and indoor use only.
20. Switch and control panel cannot be touched by wet hand.
21. For additional protection, the installation of a residual current device (RCD) having a rated residual operating current not exceeding 30 mA is advisable in the electrical circuit supplying the bathroom. Ask your installer for advice.
22. This product is intended only for drying textiles washed in water.
23. The plug of this product shall be protected, for example, away from the water source, or the plug shall be protected with a waterproof box.
24. DO NOT ingest battery, Chemical Burn Hazard.
25. WARNING:  This product contains a coin / button cell battery. If the coin / button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
26. Keep new and used batteries away from children.
27. If the battery compartment does not close securely, stop using the remote control and keep it away from children.
28. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
29. The batteries contain materials which are hazardous to the environment; they must be removed from this product before it is scrapped and that they are disposed of safely.
30. WARNING: To reduce the risk of fire, keep tetiles, curtains, or any other flammable material a minimum distance of 1 m from the air outlet.

Product Structure

1. LED Display
2. Control Panel
3. Air Outlet
4. Towel Rack
5. Wall Mount Holes
6. Air Inlet & Mesh Filter
7. Power Switch
8. Air Outlet

Installation Instructions

Installation Requirements

Wall-Mounted Installation

To meet IP24 protection rating, this product must be mounted on the wall. If it is used in the bathroom, it should be at least 1 meter away from the water source.

WARNING: When installing this product, must leave ample space on all sides to ensure adequate ventilation and heat dissipation.

1. Leave at least 500mm above the product.
2. Leave at least 300mm on either side of the product.
3. Leave 1,000-1,800mm from the ground.

WARNING

• This product can only be installed beyond ZONE 1 and 2.
• This product must be installed so that switches and other controls cannot be touched by a person in the bath or shower.

Installation Steps

1. Drill threeØ6 holes in a load-bearing wall according to the dimensions below.
2. Insert plastic wall plugs into the three holes, and screw two ST4*35 large flat head self-tapping screws into the top two holes (Note: must leave 4mm space between the screw head and the wall).
3. Align the screw holes on the back of this product with the screws on the wall, then gently pull the product downwards until the screws fit snugly over the holes and the product hangs securely on the wall.
4. Align the bottom hole of the product back casing with the bottom plastic plug, and screw in one ST4*35 large flat head self-tapping screw until the product is securely mounted onto the wall.

Operation Instructions

A. Basic Operation

Note

• Whether you are operating this product via the control panel on the main unit or via the remote control, the procedure is the same.
• When operating with the remote control, make sure to point it directly towards this product’s LED panel to maximize the signal reception.

A1. Set Current Day and Time (when using this product for the first time)

1. Connect to the power source. Switch on the Power Switch located on the back of the product. Buzzer beeps twice, all function keys light up constant and Temperature/Time Display shows the current room temperature, and product enters standby state. In standby state, tap On/Off Key to turn on the product.
   • Note: If the product receives no command in 10 seconds, Display Panel will go dark except for Temperature/ Time Display and On/Off Key. Tap any key and all function keys will light up again.
2. When product is turned on, tap and hold Clock/Timer Key for 3 seconds to enter “Day and Time Setting”.
3. Tap + or – Key to select current day of the week (1-7 refers to Monday – Sunday), tap Clock/Timer Key to confirm.
4. Tap + or – Key to select current hour (00-23 refers to 12am-11pm), tap Clock/Timer Key to confirm.
5. Tap+ or – Key to select current minute (00-59), tap Clock/Timer Key to confirm. Current day and time are now set.
6. After the clock is set, Temperature/Time Display will show current ambient temperature.

Note: To check the current time: When the product is turned on, tap Clock/Timer Key once, Temperature/ Time Display will show current hour for 2 seconds, then show current minute for 2 seconds, then show back the current temperature.

A2. Turn On/Turn Off

1. Turn On: In standby state, tap any key to wake up Control Panel, then tap On/Off Key to turn on the product, and the product will run according to its previously set parameters.
2. Turn Off: When product is operating, tap On/Off Key to turn off the product. Product will stop heating immediately, and the heat-dissipating fan will continue to run for 30 seconds, after which the product will return to standby state.

Note

• If product is running but control keys have turned dark, tap any key to wake up the Control Panel first, then tap On/Off Key to turn off the product.

A3. High Mode / Low Mode / Quiet Mode

1. Connect to the power source. Product enters standby state, buzzer beeps twice, LED Display shows current ambient temperature and current day and time.
2. Press On/Off Key to turn on the product. If using for the first time, the product is set to target temperature of 24°C and High Mode by defaults, icon lights up, Temperature/Time Display shows current ambient temperature.
3. Tap Mode Key to cycle among Low Mode / Quiet Mode / High Mode.
4. To adjust target temperature, tap + Key to increase temperature or – Key to decrease temperature by 1°C increments. User can tap and hold key to speed up adjustment.
5. To turn off the product, tap On/Off Key and product will return to standby state.

A4. Setting The Temperature

1. When the product is operating, tap +or – Key to enter Temperature Setting, Temperature Display shows current set temperature. Tap + or – Key again to increase or decrease target temperature to between 5°C-40°C.
2. After setting the target temperature, product will automatically confirm setting, and 5 seconds later Temperature Display will show current room temperature.

Note

• If product is in Anti-Freeze Mode, target temperature is not adjustable. User must exit Anti-Freeze Mode first.
• When product has reached target temperature, it will automatically stop heating; when room temperature drops 1°C below the target temperature, the product will resume heating.

A5. Off-Timer Function

When product is running in P1 program, user can set the time for the product to turn off (off-timer).

1. Tap Clock/Timer Key to enter Off-Timer Setting. Temperature/Time Display blinks “0” by default, Clock/Timer Indicator light blinks.
2. Tap + and – Keys to adjust off-timer from 0-24 hr; after setting is complete, product will automatically confirm setting after 5 seconds, Temperature/Time Display Indicator Light light up constant, and product will start to countdown.
3. To cancel the timer, tap Clock/Timer Key twice again.

Note:
• During countdown, Temperature/Time Display will show current temperature and countdown time
alternately.
• Off-Timer is only available in P1 program. P2-P5 programs do not support personal setting of offtimers.

B. Advanced Operation

Preset Weekly Program Mode

This product is equipped with preset weekly programs P1-P5. Product will run in Comfort Mode (product operates at user’s selected temperature and High/Low/Quiet Mode) or Anti-freeze Mode at specific times according to the program selected.

• P1: All Day Program
• P2: Family Program
• P3: Office Program
• P4: Commercial Program
• P5: Anti-Freeze Program

1. When product is operating, tap M key repeatedly to cycle among P1-P5. After program is selected, product will automatically confirm setting after 3 seconds, and Temperature/Time Display will show the current temperature.
2. To cancel preset weekly program, tap On/Off Key to turn off the product.

P2

|

1-5

| 00:00-06:30 Anti-freeze Mode

06:30-08:30 Comfort Mode

08:30-17:00 Anti-freeze Mode

17:00-22:30 Comfort Mode

22:30-24:00 Anti-freeze Mode

| Suitable for families who work during weekdays and are home during weekends

6-7

| 00:00-07:30 Anti-freeze Mode

07:30-10:00 Comfort Mode

10:00-12:00 Anti-freeze Mode

12:00-14:00 Comfort Mode

14:00-17:00 Anti-freeze Mode

17:00-22:30 Comfort Mode

22:30-24:00 Anti-freeze Mode

P3

|

1-5

| 00:00-06:00 Anti-freeze Mode

06:00-17:00 Comfort Mode

17:00-24:00 Anti-freeze Mode

| Suitable for offices that are open during normal office hours on weekdays and closed on weekends
6-7| 00:00-24:00 Anti-freeze Mode

P4

|

1-7

| 00:00-06:00 Anti-freeze Mode

06:00-22:00 Comfort Mode

22:00-24:00 Anti-freeze Mode

| Suitable for commercial spaces that are open all week

P5

|

1-7

| 00:00-24:00 Anti-freeze Mode| Suitable for when the room will not be occupied for a prolonged period of time (eg. family on trip)

Power-Off Memory Function

1. When power is cut off, the product will stop operating. After power is reconnected, product enters standby state. Tap On/Off Key to restart the product, product will operate according to its previously set parameters.
2. If product was set to Quiet Mode prior to power cut-off, after power is reconnected, product will first run in High Mode for 15 seconds, then resume Quiet Mode.

Note: When power is out off, settings and time data will only be stored for 72 hours. If power is not turned back on within 72 hours, user will need to reset current day and time again.

Motion Sensor Function

When product is operating, tap Motion Sensor Key to turn on this function. When this function is turned on, every time the product detects motion, Motion Sensor Indicator Light will light up, and product will automatically start heating; if no motion is detected in 15 minutes, the product will stop heating, Temperature/Time Display will show current temperature, and all other indicator lights and function keys will go dark. To turn off this function, tap Motion Sensor Key again, and Motion Sensor Indicator Light will turn off.

Anion Function

• When product is operating, tap Anion/Child Lock Key to turn on anion purification function, Anion Indicator Light will light up constant.
• To turn off this function, tap Anion/Child Lock Key again, and Anion Indicator Light will turn off.

Child Lock Function

• When product is operating, tap and hold Anion/Child Lock Key for 3 seconds to activate child lock, Temperature/Time Display will show [ ] for 5 seconds then return to original display status, and all keys will be rendered inoperable.
• To deactivate child lock, tap and hold Anion/Child Lock Key for 3 seconds again.

Reset To Factory Default Setting

• When product is operating, tap + and – Keys simultaneously twice, and product will return to factory default setting of High Mode and 24°C.

Cleaning & Maintenance

WARNING

• Before cleaning and maintenance, turn off the product and unplug the power plug first.
• DO NOT immerse this product in water and DO NOT splash water on it.

Cleaning The Surface

• Clean the surface of the product with a wrung out soft cloth. DO NOT immerse, rinse or wet product directly with water. DO NOT use gasoline, thinner, or corrosive cleaners or solvent.

Cleaning The Filter

If too much foreign matter adheres to the mesh filter, it will affect the air ontlet performance, outlet, so it should be cleaned at least every other month.

1. Remove the mesh filter from the back casing of the product, and use vacuum cleaner to vacuum off any accumulated dust.
2. If mesh filter is too dirty, rinse it in water and diluted neutral detergent, then allow it to completely air dry before installing it back.

Maintenance

1. If the product won’t be used for a long time, pull out the power plug, pack the heater to prevent dust from entering it.
2. Before packing, make sure that the outer surface and the filter are dry.
3. After packaging, it should be stored in a dry and ventilated place away from direct sunlight.

Changing Battery For Remote Control

1. To open the battery cover at the bottom of the remote control, press the buckle on the battery cover inward and pull it out.
2. Identify the polarity of the battery, and insert the battery into the battery slot.
3. Reinsert the battery cover into the bottom of the remote control.

WARNING: This product contains a coin / button cell battery. If the coin / button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries away from children.

Troubleshooting

tenperature environment
E4| Temperature too low (< -40°C)| Use this product in a suitable ambient tenperature environment

Technical Specification

***** IP24 protection rating only applies to wall-mounted installation.

• Specification is subject to change without prior notice.
• If there is any inconsistency or ambiguity between the English version and the Chinese version, the Chinese version shall prevail.
• Refer to www.germanpool.com for the most update version of the user manual.

Warranty Terms & Conditions

Under normal operations, the product will gurantee a 1-year full warranty provided by German Pool (effective from the date of purchase).

This warranty is not valid until customer registration information is received by our Service Centre within 10 days of purchase via one of the following means:

1. Visit our VIP App and register online: (Scan the QR Code on the right)
2. Visit our website and register online: www.germanpool.com/warranty
3. Complete the attached Warranty Card and mail it back to our Customer Service Centre.

Please fill out the form below. This information and the original purchase invoice will be required for any repairs. Warranty will be invalidated if information provided is found to be inaccurate.

• Model No: HTW-M20-SC
• Serial No.: ……………………..
• Purchased From: ……………………..
• Invoice No.: ……………………..
• Purchase Date: ……………………..

1. Customer who fails to present original purchase invoice will not be eligible for free warranty service.
2. Customer should always follow the operating instructions. This warranty does not apply to:
   • labour costs for on-site installation, check-up, repair, replacement of parts and other transportation costs;
   • damages caused by accidents of any kind (including material transfer and others);
   • operating failures resulting from applying incorrect voltage, improper usage, and unauthorized installations or repairs.
3. This warranty is invalid if:
   • the purchase invoice is modified by an unauthorized party;
   • the product is used for any commercial or industrial purposes;
   • the product is repaired or modified by unauthorized personnel, or unauthorized parts are installed;
   • the serial number is modified, damaged or removed from the product.
4. German Pool will, at its discretion, repair or replace any defective part.
5. This warranty will be void if there is any transfer of ownership from the original purchaser.

Online Warranty Registration

Customer Service & Repair Centre

China Hong Kong

• Unit B, G/F, Sunshine Kowloon Bay
• Cargo Centre, 59 Tai Yip Street, Kowloon, Hong Kong
• Tel: +852 2773 2888
• Fax: +852 2356 9798
• Email: repairs@germanpool.com

China Macau

• A, 1 Andar, Mei Kui Kuong Cheong Fase 2, No.515 Avenida Do Conselheiro Borja Macau
• Tel: +853 2875 2699
• Fax: +853 2875 2661

This warranty is valid only in Hong Kong and Macau

German Pool (Hong Kong) Limi ted

Hong Kong

• Room 113. Newport Centre Phase II. 116 Ma Tau Kok Road. Tokwawan. Kowloon. Hong Kong.
• Tel: +852 2773 2888
• Fax: +852 2765 8215

China

• 8th, Xinxiang Road, Wusha Industrial Park, Daliang, Shunde, Foshan, Guangdong
• Tel: +86 757 2219 6888
• Fax: +86 757 2219 6809

Macau

• A, 1 Andar, Mei Kui Kuong Cheong Fase 2, No.515 Avenida Do Conselheiro Borja, Macau
• Tel: +853 2875 2699
• Fax: +853 2875 2661

© All rights reserved. Copying, reproducing or using the contents of this manual is not allowed without prior authorization from German Pool, violators will be prosecuted.

www.germanpool.com

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