CasTa Diva CDK010 Integrated Smart Toilet Installation Guide

Model: CD-K010
INSTALLATION GUIDE
IMPORTANT SAFEGUARDS

READ ALL INSTRUCTIONS BEFORE USING.

Safety Information

When using the electronic product, especially in the presence of children, basic safety precautions should always be followed, including the following. Please read all instructions before use.
DANGER- Reduce the risk of electric shock

1. Do not use while bathing.
2. Do not place or store the product where it may fall or be dragged into a bathtub or sink.
3. Do not place in or drop into water or other liquid.
4. Do not touch the product if it falls into the water, and unplug the power supply immediately.

WARNING- Reduce the risk of burns, electric shock, fire or personal injury

1. Please keep a close watch when children or disabled persons are using or near the products in use.
2. This product is used only for the intended purpose described in this manual. Do not use accessories not recommended by the manufacturer.
3. Never operate this product if it has a damaged cord or plug or if it is not working properly,if it has been dropped or damaged, or dropped into water. Return the product to a service center for examination and repair.
4. Keep the power cord away from the heating surface.
5. Do not clog the vents of the product, or place the product on a soft surface, such as a bed or sofa, where the vents may be blocked. Keep the air unblocked and no cotton wool or hair, etc.in the pores.
6. Don’t use products while sleeping or drowsy.
7. Do not put or insert any object into any opening or hose.
8. Do not use outdoors or operate where aerosol (spray) products are being used or when oxidized products are being administered.
9. Unplug this product before filling. Fill (reservoir) with water. Do not overfill (or specify filling instructions).
10. Do not clean the product and power plug with water, it might cause electric shock or damage.
11. Do not disassemble, repair or modify the product, otherwise it might cause fire.
12. Do not stand or put heavy things on the seat, it might cause product damage.
13. Do not throw burning items like cigarette butts into the product, it might cause fire.
14. Do not open or close the cover or seat forcibly, and do not lean on the cover when the product in use, it might cause product damage.
15. Connect this product to a properly grounded outlet only. See Grounding Instructions.
16. This product must be plugged into a regular voltage Grounded GFCI outlet (North America 120V AC, 60Hz). The rated power consumption is 1000W.
17. Do not use extension cord. If you are not sure if the equipment is properly grounded, consult a licensed electrician.

ISED Warning statements in User Manual
This device contains licence—exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’ s licence—exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

FCC Warning statements in User Manual
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment and may void factory warranty.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Supplier’ s Declaration of Conformity
Product name: Bathroom remote control
Model number: 13D401-2224X
Suppliers Name: WUXI DENVEL INTELLIGENT ELECTRONIC INC.
Suppliers Address: Building A,No.8 Liane Road, Wuxi, Jiang Su, China
Suppliers Website: www.denvel.com
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Precautions before use
In order to avoid personal injury and property damage to users and other people, please read the following safety precautions carefully and strictly observe them. After reading, please keep this manual in a drawer where you can access easily.

PROHIBITED| Do not touch the power plug with wet hand, otherwise it may cause electric shock.
 It is strictly forbidden to put the electrified product on its side or upside-down, otherwise it may cause fire or burn down.
 It is strictly forbidden to disassemble, repair or transform the product by yourself, otherwise it may cause fire or electric shock.
 It is strictly forbidden to put lighted cigarettes and other combustibles into the toilet cover, otherwise it may cause fire.
 It is strictly forbidden to use this product when the seat and upper cover are not fully opened or closed.
 It is strictly forbidden to use power extension cord or loose and unstable power socket, otherwise it may cause fire or electric shock or jam.
 It is strictly forbidden to put fingers or other objects into the warm air outlet, otherwise it may cause scalding, electric shock or burn.
 It is strictly forbidden to pour water, detergent, urine or other liquid on the body or power plug, otherwise it may cause fire or electric shock.
---|---
NOTICE|  When thundering, please pull out the power plug.
 Do not operate products that have fallen into the water or soaked in water, and immediately unplug the power plug.
 The socket should be installed in the place where it is not easy to get wet. It is recommended to use waterproof socket. It is recommended to place the  plug on the wall. Please refer to the technical drawings and suggestions on power line and water supply connection.
 Please do not connect the inlet water line with the outlet water line of the water heater. The inlet water temperature should be 37.4F – 95F.
 Do not let the sunlight directly irradiate the product, in order to avoid the product discoloration or the burn due to the temperature instability.
 Do not use industrial water, waste water, sea water, reclaimed water and other water sources, otherwise it may cause skin inflammation and other diseases.
 This product is for household use only.
 The product must be connected to a separate circuit. No other electrical product shares the circuit with this product. Sharing a circuit can cause a fuse to blow out or a circuit breaker to trip. Continuous use in such cases may result in fire or property damage.
NOTICE|  Do not use banana oil, gasoline, liquid medicine and detergent, insecticide and hard brush to clean this product. Toilet cleaner may only be used for ceramic body.
 Do not use this product in rooms with humidity more than 90% RH, the use environment should have a dry and wet separation, such as installing shower room or shower curtain.
 For the newly decorated house, the residual mud and sand in the pipeline are easy to damage the machine and affect human health. Please remove the
sewage from the pipeline before installation.
 Do not apply the strong strength or impact to the product, do not stand on the seat, toilet lid, do not place heavy objects, and do not press or lean on the toilet lid, so as not to damage the product.
 Please set the temperature of water and Seaton ‘low’ when the old, weak, sick and disabled or children use the product, and touch the sensor when you sit on the seat properly.
 Pull out the power plug before cleaning, do not wet the product directly.
 In cold winter, if do not use the product for a long time, please discharge the tank water following the instructions. Or it might cause product damage.
 This appliance is provided with a protective device that may make the appliance inoperable under some abnormal conditions(such as immersion of the appliance).
 If the appliance becomes inoperable, contact the CASTA DIVA service team.
MUST ABIDE BY| Do not let children play with this product.

• Do not supply water or power to the product before installation completed.
• If it is not used for a long time, please unplug the plug and empty the water in the product.
• When installing, disassembling, repairing and maintaining the product, the power
  plug must be pulled off and the water supply valve must be closed.
• This product uses AC 120V/ 60Hz power supply; in order to ensure safe use, the
  socket and its connecting wires must be able to withstand more than 15A current.
• After the appliance is scrapped, please hand it over to a qualified professional
  recycling company or organization for disposal. It should not be discarded at will,
  s0 as to avoid harm to the environment.
• To prevent damage caused by freezing, please take measures to keep warm. If
  the room temperature is below 32°F, it is recommended to drain the water in the
  product to prevent internal frost cracking.
• The plug should be installed in place, and the plug pin cannot be exposed to air.
• Product installation and use should be away from heat and fire sources

Grounding instructions
This product should be grounded. In the case of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape path for the current. This product is equipped with a power cord with a ground wire and a properly grounded plug. The plug must be plugged into a properly installed and grounded socket.

• • • DANGER: Improper use of the grounding plug may result in electric shock If the power cord or plug needs to be repaired or replaced, do not connect the ground wire to any of the flat pins. The conductor with green stripe or without yellow stripe on the outer insulation surface is grounding wire.
      If you do not fully understand the grounding instructions or if you have questions about whether the product is properly grounded, please consult a qualified electrician or maintenance personnel.
      This product is for use on a normal 120 V circuit, and has a grounding plug that looks like the plug illustrated in sketch A .in Figure 1. A temporary adapter, which looks like the adapter illustrated in sketches B and C, may be used to connect this plug to a 2—-pole receptacle as shown in sketch B. if a properly grounded outlet is not available. The temporary adapter should be plugged into a properly grounded outlet (sketch A) and should be installed by a licensed electrician. The green colored rigid tab extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box cover. Whenever the adapter is used, it must be held in place by the screw.
      The product is factory-equipped with a specific power cord and plug that allow connection to the appropriate circuit. Make sure the product is connected to the same socket as the plug configure— tion. This product should not use adapters. Do not modify the supplied plug, if it is not suitable for the socket, please install the appropriate socket by a qualified electrician. If the product must be reconnected using different types of circuits, it should be reconnected by qualified maintenance personnel.
      If an extension cord is required, only use a 3-core extension cord with a 3-core grounding plug and a 3-slot socket that accepts the plug on the product. The damaged wires must be replaced or repaired.

SAVE THESE INSTRUCTIONS

Pre-installation

Parts diagram

Tools required

Hardware Included

Technical specifications

pressure)
Fresh air| Warm dry| •| Flow of Water supply| _..25Umin
Dry temp. adj.| 3 level+ Room temp.| Temp of Water supply| 37.47-957
Seat and Cover| Seat temp. adj.| 5 level+ Room temp.| Water proof rate| IPX4
Soft close| •| Water temp.| Water supply temp. -105.87
Seat sensor| •| Water heating power| 1000W
Cleans ing| Antibacterial nozzle| •| Seat temp.| Room temp.-105.87
Nozzle self cleansing| •| Seat heater power| 60W
Nozzle manual cleansing| •| Ordinary dry temp| Room temp.-1407
Nozzle ultraviolet light sterilization| •| Maximum wind speed| ?…4m/s
Flush| Single flush| •| Steam air heater power| 250W
Auto flush| •| Product size| (700X390X485)mm
Pre-wetting| •| |
Executive standard:UL1431-2012 /UL1951/ASME A112.19.2-2018 CSA B45.1-18
Above technical specification is obtained from the product which was tested in lab according to executive standard.

Note: Rated power is the average power that under the conditions of ambient temperature of 73.4F £3.6F, inlet static pressure of 30psi * 3psi, inlet water temperature of 41°F £ 0.9F, turn on the rear wash function and set the water flow, seat temperature and water temperature to the highest level successively, and press Stop button then start rear wash function immediately and continue to work steadily for one cleaning cycle.

Installation

Suggestions on power line and water supply connection
Technical drawings and power cord connections suggestions

NOTE: It is necessary to install the provided angle stop in an accessible area for quick shutoff in case of an emergency.
The power socket can be installed on either left or right.

*This product is suitable for AC120V/60HZ power supply. In order to ensure safe use, the socket and its connecting wires must be able to withstand more than 15A current.

1. Install the Adapter Nut, Angle Stop
   Wrap Teflon tape on both outlets of water supply and angle valve. Insert sealing gaskets in both sides of adapter nut, then tighten direction N to water supply outlet, direction G to angle valve outlet. Replace the existing angle valve with our angle valve to ensure best performance of the toilet. To ensure proper installation, call a professional plumber to do the replacement.
   Installed adapter nut and angle stop

2. Install Toilet and Toilet Wax Ring( For Option B installation, please see template.)

3. Install the Water Supply Hose
   As shown in the figure, install water supply line to angle stop.

1. If the water inlet pressure is greater than 30psi, please install the flow limiting plate in the angle stop;
2. Only use the accessory parts that are shipped with the product for installation;
3. After installation, check water seal and turn on the power supply. Water leakage shall be avoided.

4. Tips for comfortable use
   Spots are easily found at the lower part of the product after long time of water or urine penetration.
   To avoid this, silicone is recommended to paste around the lower part o seal the tiny gap between the lower part and the ground.

5. Install the Remote Control

Connecting Remote Control
Long press the remote control stop key, the first, third and fifth LED lights start flickering indicating the remote control connection is ready. Then release the remote control stop key and power on the smart toilet cover. If the connection succeeds, the five LED lights on remote control will be on for 3 seconds then go off; if it fails, the first, third and fifth LED lights will flash for 30 seconds then automatically go off. If you want to quit the process of connecting, please exit by pressing the stop key.

Leakage protection test
Test frequency of 1-4 points below (once a month)

1. Under normal condition, press the “reset” button on the power plug, the plug indicator light will be on and the product will start to power on.
2. Normal working condition: under rated voltage condition, the product will enter normal working state after completing the self-inspection of water and electricity.
3. Press the “Test” button, when the leakage protection is normal, the indicator light is turned off and the power is turned off.
4. Press the “Reset” button on the power plug again. The indicator light will be on and the power supply is restored.

WARNING

1. Check if any leakage occurs when the power switch does not work properly.
2. The leakage protection plug only protects the product connected to the power supply through the plug. When using other electrical appliances, the product does not guarantee the leakage protection of other products; similarly, the product does not replace the basic safety measures of other electrical appliances.
3. Do not ground the live wire directly, test the leakage protection function of the product plug.

Functional Test

Press the “Seat Sensor” position with your hand, at the same time press the Rear/ Front cleansing button.
Check whether the nozzle works well.
Place a cup or bowl in front of spray nozzle to avoid getting wet.
Tip: After switching on the power, the product will do self-inspection.

Operation

Side button description

Knob definition/
Knob function|
---|---
Automatic rear cleansing| When sitting, press   button to start automatic rear cleansing function. 15 seconds of rear cleaning at fixed position → 30 seconds of oscillate cleaning ‘rear cleaning at fixed position then stop (An auto cleansing cycle is about 60 seconds from start to stop), and the wand automatic retract→ 120 seconds of dry. Press ■ button to end the cycle at any time.
Automatic front cleansing| When sitting, press 4 button to start automatic front cleaning function. 15 seconds of front cleaning at fixed position→ 30 seconds of oscillate cleaning—front cleaning at fixed position then stop (An auto cleansing cycle is about 60 seconds from start to stop), and the wand automatic retract → 120 seconds of dry. Press ■ button to end the cycle at any time.
Standby mode| While leaving seat, long press button for 10 seconds will enter to standby mode. Press any button on remote control or on seat will bring the bidet out of standby mode.
Emergency flush mode| Long press side button – to achieve flush in case power outage.
Flush function| Press button to start flush function when the toilet is unseated.
Stop function| With the ■ button pressed, the currently running function( rear cleansing, front cleansing, warm air dryer, nozzle automatic cleaning) is stopped.

All cycle times may vary
Indicator light icons

Icon description|
---|---
| The indicator light icons is on indicating that the seat is heated.
The indicator light icons is off indicating that the seat temperature is off.
| The indicator light icons is on indicating that power is on.
The indicator light icons is off indicating that power is off.
| The indicator light icons is on indicating that the ECO function is turned on.
The indicator light icons is off indicating that the ECO function is turned off.

Remote control instructions

• Rear cleansing/Front cleansing
  ‘When sitting, press button or button, enter the rear cleansing or front cleansing mode, press the button again to enter the oscillated cleansing mode. The cleansing cycle which stops automatically after 3 minutes; or press button to stop the  cleansing function.

• ECO function
  Long press button, turn on/off ECO function, when ECO function is on, the seat temp. will decrease slowly after leaving the seat then keep at 82.4F £54°F.

• Warm air dryer
  When sitting on seat, press to activate drying function. It will stop when (1) you press “ ‘” button (2) working = 5min (3)stops at any time when users leaves the seat.

• User definition
  After User 1 setting desired functions (Water temperature, drying temperature, water pressure, position), press button of remote control for 3 seconds until the 5 indicator lights of remote control flash 3 times. The desired functions will be saved as user1.
  The saved setting will be invoked when user press button on remote control. And the 5 indicator lights of remote control flash 1times.
  After User 2 setting desired functions (Water temperature, drying temperature, water pressure, position), press button on remote control for 3seconds until the 5 indicator lights of remote control flash 3 times. The desired functions will be saved as user2.
  The saved setting will be invoked when user press button on remote control. And the 5 indicator lights of remote control flash 1 times.

• Foot sensor mode
  In off seat status, foot detection mode will achieve following function:
  1. When lid & seat are closed, foot step in detection area to trigger lid opening.
  2. When lid is opened, seat is closed, foot step in detection area to trigger seat opening.
  3. When lid and seat are opened, foot step in detection area to trigger lid and seat closing and flushing.

Using Instruction:

1. Foot sensor flush works only in off seat status.
2. Enter the sensing area (from ceramic bottom to indicator’s illumination range) and stay about 0.5s to active the flush function.

Warm tips:
The sensor is optical device, which is highly sensitive, may have following issues.

1. Stains, water drops, or fog on sensor surface might cause sensing failure. Please wipe up in time.
2. Direct sunshine, bathroom heater lamp might cause sensing failure.
3. Mopping and other moving objects in front of sensor might cause sensing failure.
4. Shower keep spraying the sensor might have the probability of wrong trigger.

All cycle times may vary

• Flush function setting
  Shortgrass button to tum on flush function. Long press button to tum on or off automatic flushing function. After siting for more than 3 seconds the tolled will detect the user. Then the toilet will auto flush approximately 6 seconds after leaving the
  seat.

• Lid/seat opening and closing
  Press bunion to open or doles the lid; press   bunion to open or doles the seat;

• Automatic lid opening and closing
  Long press button to tum on or off automatic lid opening and closing function. When Automatic lid opening and closing function s on, if the lid s closed, the lid will automatically open when detect human body. After the lid is opened, if nobody sits on
  and no human body is detected, the lid will close automatically after about 60 seconds.

• Nozzle position adjustment
  In the state of cleansing, press button to forward the nozzle. Press button to backward the nozzle, 5 Steps to adjustable.
  In the state of wide strong cleansing, press button to increase the spray rod movement range, or press button to decrease spray rod movement range, 5 Steps to adjustable.

• Water pressure setting
  While in the cleaning mode, Press + or –  bunion to adjust water pressure in 5 different levels. Press +  bunion once to raise one level , press — button once to decrease one level. The indicator light will display accordingly.

• Water temperature setting
  Press (1) to adjust water temperature in 5 different levels. Press once to raise one level. Once the highest level is reached each press will decrease by one level. The indicator light will display accordingly.

• Nozzle automatic cleaning mode
  In off-seat state, long press (<1} button, the nozzle extends out for automatic cleaning for about 2 minutes and then retracts.
  Press button, stop the nozzle self-cleaning.

• Seat temperature setting
  Press button to adjust seat temperature in 5 different levels. Press once to raise one level .Once the highest level is reached, press again to lower one level. The indicator light will display accordingly.

• Drying temperature setting
  Press button to adjust drying temperature in 3 different levels. Press once to raise one level .Once the highest level is reached, press again to lower one level. The indicator light will display accordingly.

• Night light setting
  Long press   button, the night light will switch between on and off mode.

All cycle times may vary
Note

1. When the automatic open and close function of the product is turned on, the product can identify the person moving within a certain distance from the ceramic front. This process is called microwave motion induction; When the product recognizes that the person is moving within the microwave induction distance, the lid will not automatically turn off. When the product recognizes that the person does not move within the microwave induction distance, the lid will automatically turn off after about 60 seconds.
2. When there is a moving object around the toilet (such as a door opening or a curtain moving with the wind in the bathroom), it may lead to automatic start-up of the self-opening/ closing cover function. When children use this product, the microwave inductor may not be able to sense.
3. Note that when the body is close to the toilet (within the accessible range of the cover closing), if the body keep still and the toilet is unseated, the lid will automatically close after about 60 seconds. which might lead to lid touch the human body.

Indicator light (The sequence of the indicator lights in the figure below corresponds to that on the remote control)

turned on. The indicator light is off indicating that the ECO function is turned off.
•| Automatic lid opening and
closing| The indicator light is on indicating that the automatic lid opening and closing function is turned on. The indicator light is off indicating that the automatic lid opening and closing function is turned off.
•| Status light| The indicator light is on no matter whether the ECO function is turned on or off, automatic lip opening and closing, foot sensor mode is turn or off or automatic flushing is turned on or off.
•| Foot sensor mode| The indicator light is on indicating that the foot sensor mode is turned on. The indicator light is off indicating that the foot sensor mode is turned off.
•| Automatic flushing| The indicator light is on indicating that the automatic flushing is turned on. The indicator light is off indicating that the automatic flushing is turned off.

Warning
If the drainage hose is blocked, stop water drainage. Find professional personnel to unclog the hoses, otherwise water, may flow out of the ceramic.
All cycle times may vary

Care and Cleaning

Cleansing filter screen

Nozzle cleansing

Long time non use processing mode

Step 1: When not in use, turn off water supply, long press button to enter self cleansing mode. Move to step? after self cleansing completed.

Step 2: Pull the plug out, loosen the braided hoses, drain out the inside water.

Cleaning and maintenance
Cleaning the Cover & Seat:
Turn off the water supply, pull out the power plug.
Use a soft and wet cloth to clean the product (Wring out a cloth)
Notices:  Do not use dry cloth or toilet paper to clean the product or the appear— ance of product will be scratched.
Avoid putting water into the inside of back cover, otherwise some electronic components in the back cover might be damaged.

Cleaning the toilet bowl:
Notices: Clean the toilet bowl with cleaner and flush the cleaner within 3 minutes.

Troubleshooting

Troubleshooting

Frequently asked questions. (FAQ)
Please read the following questions carefully, and refer to the instructions. If the product still does not work contact your local sales dealer or contact the manufacturer.
Tips:
If there is water leakage, immediately turn off the water supply and pull the power plug.
The following reasons may cause product’s malfunction.

1. Check the power supply
   (1) Is power supply working properly?
   (2) Is the Plug plugged in?
   (3) Is electricity—leakage protection switch off?

2. Check the water supply
   (1) Is water supply working properly?
   (2) Is the Water Supply off?
   (3) Is the PS lower than 30?

Once any of the following issue occur please cut the power off immediately. Refer to the affected section in this manual.
Please contact the manufacturer for more assistance if necessary.

• Indicator light icon light flashes.
• Power leakage protection switch on power plug trips frequently.

Replace with new batteries.
Does the positive and negative pole of the battery set correctly?| Reset the batteries in the correct direction.
The button of remote controller is insensitive| Low battery?| Replace with new batteries
Is the remote control too far away from the product or not within the sensor range of the remote| Please use the remote control within the effective sensor range.
Rear cleansing/ Front cleansing| Nozzle extends too slowly| When activating the front or rear cleansing function, the nozzle will move back for self—cleaning, then moves out for cleansing. This operation will take several seconds.| This is normal phenomenon
Lower water pressure| Is the setting too low?| Reset the water flow to a higher setting on the remote control.
Is the filter screen dirty?| Clean or replace the filter screen.
Is the connection nut of water supply hose loosen? Does water leak from the hose?| Lock the nuts tightly.
Lower water temperature| Is the water temperature set on low “off” status?| Reset the water temperature to “high” or “on” status by the remote control.
Nozzle stops to spray water suddenly| After 3 minutes of cleaning, the nozzle will automatically stop
spraying and retract.| This is normal phenomenon.
If the user moves too quickly or move away from the seat, the sensor may not be able to find the position of user in a short time.| Return to the sensor detection position on the seat ring and activate the front or rear cleaning function.
Issue| Cause| Solution
---|---|---
Heated Seat| Seat temperature is not warm enough during usage.| Is seat temperature set to “off” or on the lowest setting?| Reset the seat temperature to a higher setting.
Seat temperature is too hot| Is seat temperature set on the highest setting?| Reset the seat temperature to a lower setting.
Night light function| Night Light Off| Night light is set on “off” status.| Press the “Night Light” button to
turn on the light.
Night Light On| Night light is set on “on” status.| Press the “Night Light” button tot urn off the light.
Nozzle cleansing| Nozzle moves back automatically| Nozzle will move back automatically after 2mins from starting nozzle self—cleaning mode.| This is normal phenomenon.
Nozzle does not extend after pressing the “nozzle clean” button.| Electro conductive material such as water drops or wet paper sticks to seat sensor and activate it, toilet is not in off seat status.| Remove conductive media from the seat.
Flush function| Press the flush button of remote control, the product can’t flush automatically.| Is the water supply and power are cut off or not?| Turn on water supply and power supply recovery.
There is noise during flushing.| No Water supply or the water pressure is very low.| This is normal phenomenon.
Is the filter screen dirty?| Clean the filter screen
Drying| Drying temperature is not warm enough.| Is drying temperature set to “off”
or on the lowest setting?| Reset the drying temperature on a higher setting.
Drying stops suddenly.| If the user leaves the seat suddenly, the sensor may not be able to find the correct position of user.|  Sit on the seat sensor again and press the drying button.
Drying function does not work.| Is the seat sensor being contacted?| Sit on the seat sensor again and press drying button.
Did you select any cleansing function?| Turn off the cleansing functions and press the drying button.
Indicator light icon( )light flashes.| “ ” flashes once.| Flow failure.| Turn on the water and power on.
“ ” flashes twice at once.| The inlet water temperature is too high.| Please cut the power off, stop using the product, and contact the manufacturer for more assistance .
“ ‘ flashes three times at once.| The outlet water temperature is too high.
“ ” flashes four times at once.| Water—related sensor failure.
“ ” flashes.| The seat heating function failure.

Get free technical support for the lifetime of your product.
Email: service@castadivahome.com
Phone: 1-209 389 9799
1606108679-001 1.0

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