ZYXEL NR5103EV2 5G NR Indoor Router User Guide

June 13, 2024
ZYXEL

ZYXEL NR5103EV2 5G NR Indoor Router User Guide
NR Indoor Router

Package Contents

  • Zyxel Device

  • Power Adapter

  • Ethernet Cable

  • Quick Start Guide

  • Declaration of Conformity Safety Warnings Warranty Card

Hardware Installation

  1. Make sure the Zyxel Device is turned off. On the bottom of the Zyxel Device, open the cover of the micro SIM card slot.
    Bottom

  2. Gently push the micro SIM card into the SIM card slot. Put the cover back in place.
    Note: If you are using a nano-SIM card, insert it securely into a micro- SIM card adapter to avoid possible damage to your Zyxel Device.
    Insert SIM Card Into Sot
    Insert Sim Cared

  3. select the type of plug used in your country. Use the included power adapter to connect the power socket to an () appropriate power source. Press the On/Off button to turn on the Zyxel Device.
    Power Outline
    Cable Inserting

  4. Check that the POWER LED is already on

Network Connection

5-a Using WiFi Name (SSID)
Find the Wi-Fi Name (SSID) and the Wi-Fi Password. On your smartphone or laptop, find this SSID. Enter the key to connect. On your mobile device, scan the QR code then follow the prompts to connect to the WLAN.
Configuration
5-b Using WPS
To initiate WPS to set up a secure WiFi connection between the Zyxel Device and a wireless client, press the WPS button on the front of the Zyxel Device for more than 3seconds. Press the WPS button on the client within 2 minutes. If the WPS method fails, use the Wi-Fi Name (8SID) and Wi-Fi Password to set up a WiFi connection.
Configuration
Green
Blink – Establishing WPS connection 2
On – WLAN interface is enabled

5-CUsing Ethernet Cable
Use an Ethernet cable to connect a computer to one yellow LAN port of the Zyxel Device.
Configuration

Configuration

6-a) 1. You can download the Zyxel Air app or use the Web Configurator (see next) to manage the Zyxel Device. 2. To log in the Zyxel Air app for the first time, scan the Login QR code or enter the admin username and password from the Zyxel Device label.




Configuration
6-b) Open a web browser and go to http://192.168.1.1. Enter the admin username and password from the Zyxel Device label, then click Login.
Configuration

LEDs

Power/ System
| Blue
On – There is one or more unread SMS
Blink – SMS inbox is fullGreen
Blink – Zyxel Device is bootingOn – Power On
Off – Power OffRed
On – Zyxel Device error, need to take action
---|---
Internet
| Blue
On – Internet connected using 5GGreen
On – Internet connected using 4G or Ethernet WAN is connected.
Red On – Internet is unavailable
Cellular Signal Strength
| Blue
On – GoodBlink – No SIM card or invalid SIM card
Green
On MediumRed
On – PoorBlink-Weak
WiFi/WPS
| Green
Blink – Establishing WPS connection OnWLAN interface is enabled
Off-WLAN interface is disabled
All LEDs| Green
Blink – Resetting to factory default settings or upgrading firmware

Troubleshooting

Power and Hardware Connections

  • Make sure SIM card is correctly installed in Zyxel Device.
  • Make sure the power adapter is connected correctly.

Zyxel Device Access and Login

  • Make sure you are using the correct IP address.

  • The default IP address is 192.168.1.1.

  • If you changed the IP address and have forgotten it, reset the Zyxel Device to factory defaults by pressing Reset button for more
    than § seconds.

  • Make sure your Internet browser does not block pop-up windows and has JavaScript enabled.

  • Make sure you enter the username and password correctly. The default username and password are printed on the Zyxel Device label. If they do not work, reset the Zyxel Device to its factory defaults by pressing the Reset button for more than 5 seconds.

Internet Access –

  • Make sure you insert an 5G/LTE SIM card into the card slot before turning on the Zyxel Device.
  • Log into the Web Configurator. Click Setup Wizard, then check the setting in Step 2 WiFi Setup.
  • Make sure 5G/LTE SIM card’s account is valid and has an active data plan.
  • When using a pre-paid SIM card, insert SIM card on another 5G/LTE device to check if SIM card still works. If SIM card works on another 5G/LTE device, contact the vendor. If SIM card does not work, contact your service provider.

WiFi Connections

  • Make sure WiFi is enabled on the Zyxel Device.
  • Make sure wireless adapter (installed on your computer) works.

46/5G Connections

  • Make sure SIM card’s account is valid and has an active data plan.
  • Install external antennas to strengthen the cellular signal.

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