SNOM HD350W VoIP Hospitality Phone Installation Guide

June 13, 2024
snom

SNOM HD350W VoIP Hospitality Phone

Introduction

A Delivery content

Delivery content

B Attaching the footstand.

Attaching the footstand

Wallmounting

Wallmounting

C Connecting.

Connecting

  1. If PoE not available
  2. Not included in delivery
  3. Optional

Copyright, Trademarks, Legal Disclaimers

© 2023 Snom Technology GmbH. All Rights Reserved.
Snom, the names of Snom products, and Snom logos are trademarks owned by Snom Technology GmbH. Snom, the names of Snom products, and Snom logos are trademarks owned by Snom Technology GmbH.
All product specifications are subject to change without notification. Snom Technology GmbH reserves the right to revise and change this document at any time, without being obliged to announce such revisions or changes beforehand or after the fact.
Although due care has been taken in the compilation and presentation of the information in this document, the data upon which it is based may have changed in the meantime Snom therefore disclaims all warranties and liability for the accurateness, completeness, and correctness of the information published, except in the case of intention or gross negligence on the part of Snom or where liability arises due to binding legal provisions.

Important Information

Please read the instructions on safety and disposal and on how to set up and use the device before using it and als   give them to other users to read or inform those users of their contents.
The nameplate is located at the bottom or rear of the product.

Safety Instructions

  • Warning : Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority t operate the equipment.
  • Warning: The product included (ITE) in this manual is to be connected only to PoE networks without  routing to the outside plant.
  • The socket outlet for the power adaptor must be near the equipment and easily accessible.
  • Mount the device only at heights not exceeding 2m.
  • Follow the instructions in this manual and other applicable documentation of the device.
  • If the phone is not supplied with power via the  Ethernet cable, use only a power adapter expressly  recommended by Snom Technology. Other power supplies may damage or destroy the phone, affect its behavior, or induce noise.
  • Avoid placing the cables where people may trip over them or where they may be exposed to mechanical pressure as this may damage them.
  • This device is for indoor use only! NOT FOR OUTDOOR USE!
  • The operating temperature is between 0–35 °C.
  • Do not install the device in rooms with high humidity (for example, in bathrooms, laundry rooms, damp basements). Do not immerse the device in water and do not spill or pour liquids of any kind onto or into the device.
  • Do not install the device in surroundings at risk for explosions (paint shops, for example). Do not use the device if you smell gas or other potentially explosive fumes
  • Do not use the device during thunderstorms. Lightning striking the power grid may cause electric shocks.
  • Warning: The handset contains a magnet, and its earpiece may attract small dangerous objects such as needles or pins. Please ensure before each use that no such objects are present.
  • Safety status of input/output connections comply with SELV (Safety Extra Low Voltage) requirements.
    Warning: To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and PSTN ports contain TNV circuits. Some LAN and PSTN ports both use RJ-45 (8P8C) connectors. Use caution when connecting cables.

Standards conformance

This device complies with the essential health, safety, and environmental requirements of all  relevant European directives and UK and AU legislation. The declaration of conformity can be downloaded at https://www.snom.com/conformity.
Unauthorized opening, changing, or modifying the device will cause the warranty to lapse and may result in the loss of conformity-. In case of malfunction contact authorized service personnel, your seller, or Snom.

  • Safety: IEC 62368-1

  • Wireless LAN (WLAN, WiFi): IEEE 802.11b/g/n/a/ac

    • Radio frequency (RF) bands:
      2.4 GHz WiFi: 2412-2472 MHz
      5 GHz WiFi: 5180-5320 MHz, 5500-5700 MHz (in the EU, operation of 5150-5350 MHz is restricted to indoor use)

    • Max. transmission power:
      <20 dBm e.i.r.p.

  • Connectors:

    • 2 x RJ45 (Ethernet): 1x LAN, 1x PC
    • 1 x 4P4C (handset)
    • 1 x coaxial power connector
  • Ethernet: 2 x IEEE 802.3 / 1 Gigabit Ethernet switch

  • Power over Ethernet (PoE): IEEE 802.3at, Class 2 If PoE is not available, use the power adapter included in the delivery:

    • EU: model VT07EEU05200, Snom PN 00004687
    • UK: model VT07EUK05200, Snom PN 00004688
    • AU: model VT07EAU05200, Snom PN 00004689

Disposal
This device is subject to European Directive 2012/19/EU and may not be disposed of with general household garbage. If you do not know where to dispose of the device at the end of  its life-span, contact your municipality, local waste management provider, or vendor.

Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the  surface or internal electronics of the device.

Setting up and connecting the phone : See figures B and C.
Press to check if there is a dial tone. The dial tone will not be played if phone could not be registered to the assigned SIP account.

For further information, please refer to our web page https://service.snom.com.

Snom Technology GmbH
Aroser Allee 66
13407 Berlin, Deutschland
office.de@snom.com
VTech Communications Inc.
Snom Americas
9020 Washington Square Road, Suite 555
Tigard, OR 97223
Phone support: (339) 227 6160

VTech Technologies Canada Ltd.
Suite 222
13888 Wireless Way
Richmond, B.C. V6V 0A3, Canada
Phone support: (339) 227 6160
Snom Technology GmbH
Via Milano 1
20020 Lainate, Italia
office.it@snom.com
Snom Technology GmbH
The Courtyard
High Street
Ascot, Berkshire SL5 7HP, UK
office.uk@snom.com

Snom Technology GmbH
130, avenue Joseph Kessel
78960 Voisins-le-Bretonneux, Franceoffice.fr@snom.com

Manufacturer:
VTech Telecommunications Ltd.
23/F., Tai Ping Industrial Centre, Block 1,
57 Ting Kok Road, Tai Po
HONG KONG

References

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