SNOM HD351W VoIP Hospitality Phone Installation Guide
- June 13, 2024
- snom
Table of Contents
SNOM HD351W VoIP Hospitality Phone Installation Guide
A Delivery content
B Attaching the footstand
Wallmounting
C Connecting
D Charging
(1) If PoE not available
(2) Not included in delivery
(3) Optional
Copyright, trademarks, legal disclaimers
© 2023 Snom Technology GmbH. All Rights Reserved.
Snom, the names of Snom products, and Snom logos are trademarks owned by Snom
Technology GmbH. Snom, the names of Snom products, and Snom logos are
trademarks owned by Snom Technology GmbH.
All product specifications are subject to change without notification. Snom
Technology GmbH reserves the right to revise and change this document at any
time, without being obliged to announce such revisions or changes beforehand
or after the fact.
Although due care has been taken in the compilation and presentation of the
information in this document, the data upon which it is based may have changed
in the meantime. Snom therefore disclaims all warranties and liability for the
accurateness, completeness, and currentness of the information published,
except in the case of intention or gross negligence on the part of Snom or
where liability arises due to binding legal provisions.
Important information
Please read the instructions on safety and disposal and on how to set up and
use the device before using it and also give them to other users to read or
inform those users of their contents.
The nameplate is located at the bottom or rear of the product.
Safety instructions
- Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
- Warning: The product included (ITE) in this manual is to be connected only to PoE networks without routing to the outside plant.
- The socket outlet for the power adaptor must be near the equipment and easily accessible.
- Mount the device only at heights not exceeding 2m.
- Follow the instructions in this manual and other applicable documentation of the device.
- If the phone is not supplied with power via the Ethernet cable, use only a power adapter expressly recommended by Snom Technology. Other power supplies may damage or destroy the phone, affect its behavior, or induce noise.
- Avoid placing the cables where people may trip over them or where they may be exposed to mechanical pressure as this may damage them.
- This device is for indoor use only! NOT FOR OUTDOOR USE!
- The operating temperature is between 035 °C.
- Do not install the device in rooms with high humidity (for example, in bathrooms, laundry rooms, damp basements). Do not immerse the device in water and do not spill or pour liquids of any kind onto or into the device.
- Do not install the device in surroundings at risk for explosions (paint shops, for example). Do not use the device if you smell gas or other potentially explosive fumes.
- Do not use the device during thunderstorms. Lightning striking the power grid may cause electric shocks.
- Warning: The handset contains a magnet, and its earpiece may attract small dangerous objects such as needles or pins. Please ensure before each use that no such objects are present.
- Safety status of input/output connections comply with SELV (Safety Extra Low Voltage) requirements. Warning: To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and PSTN ports contain TNV circuits. Some LAN and PSTN ports both use RJ-45 (8P8C) connectors. Use caution when connecting cables.
Important battery information
This product uses a rechargeable Lithium-Ion battery 3.7V, 1000 mAh. Only use
the battery that came with the handset or the replacement battery, Snom PN
00004627. Do not use any other type of battery since this may lead to leakage,
fire, explosion, or other dangerous situations. Never disassemble, alter, or
short-circuit batteries or use them for purposes other than the intended one.
Charge battery only within the handset placed in the charger that came with
the product.
Charging and discharging, storage
- The full performance of a new battery is achieved only after two or three complete charge and discharge cycles.
- The battery can be charged and discharged hundreds of times, but it will eventually wear out. Use only Snom Technology GmbH approved batteries.
- If left unused, a fully charged battery will lose its charge over time. If the battery is completely discharged, it may take a few minutes before the charging indicator appears on the display.
- Use the battery only for its intended purpose. Do not short-circuit the battery. Short-circuiting the terminals may damage the battery or the connecting object. Do not use a damaged charger or battery. Using a damaged battery may cause it to explode.
- Do not place or store the battery, inside or outside the handset, in the immediate vicinity of open fire or other heat sources.
- Leaving the battery in hot or cold places will reduce its capacity and lifetime. Charge batteries within an ambient temperature range of +5 °C to +40 °C. A device with a hot or cold battery may not work temporarily, even when the battery is fully charged.
- Avoid overcharging. Repeated overcharging can lead to deterioration in battery performance. Never attempt charging the battery with reversed polarity as this may cause the gas pressure inside the battery to rise and lead to leakages.
- Remove battery if storing phone for more than 1 month.
- Store battery in a cool, dry place without corrosive gases. Temperature range for storage up to 3 months: -20 °C to 35 °C . Storage up to 6 months: Charge battery to 30% to 70% of its capacity and store at +5 °C and +25 °C.
Battery Disposal
Defective or exhausted batteries should never be disposed of as municipal waste. Return old batteries to the battery supplier, a licensed battery dealer or a designated collection facility. Do not incinerate batteries.
Standards conformance
This device complies with the essential health, safety, and environmental
requirements of all relevant European directives and UK and AU legislation.
The declaration of conformity can be downloaded at
https://www.snom.com/conformity.
Unauthorized opening, changing, or modifying the device will cause the
warranty to lapse and may result in the loss of conformity. In case of
malfunction contact authorized service personnel, your seller, or Snom.
-
Safety: IEC 62368-1
-
Wireless LAN (WLAN, WiFi): IEEE 802.11b/g/n/a/ac
Radio frequency (RF) bands: 2.4 GHz WiFi: 2412-2472 MHz 5 GHz WiFi: 5180-5320 MHz, 5500-5700 MHz (in the EU, operation of 5150-5350 MHz is restricted to indoor use)
Max. transmission power: <20 dBm e.i.r.p. -
Connectors:
2 x RJ45 (Ethernet): 1 x LAN, 1 x PC 1 x 4P4C (handset) 1 x coaxial power connector -
Ethernet: 2 x IEEE 802.3 / 1 Gigabit Ethernet switch
-
Power over Ethernet (PoE): IEEE 802.3at, Class 2 If PoE is not available, use the power adapter included in the delivery:
EU: model VT07EEU05200, Snom PN 00004687 UK: model VT07EUK05200, Snom PN 00004688 AU: AU: model VT07EAU05200, Snom PN 00004689 · Handset battery. Snom PN 00004627
Disposal
Phone, handset, power supply, cables
This device is subject to European Directive 2012/19/EU and may not be
disposed of with general household garbage. If you do not know where to
dispose of the device at the end of its lifespan, contact your municipality,
local waste management provider, or vendor.
Battery
The battery provided with this product is subject to European Directive
2006/66/EC and may not be disposed of with general household garbage. If you
do not know where you may dispose of the battery at the end of its lifespan,
contact your municipality, your local waste management provider, or your
seller.
For countries outside the European Union:
Disposal of electrical and electronic products in countries outside the
European Union should be done in line with local regulations. Please contact
local authorities for further information.
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids
as they might damage the surface or internal electronics of the device.
Setting up and connecting the phone: See figures B, C, and D.
Press to check if there is a dial tone. The dial tone will not be played if
phone could not be registered to the assigned SIP account.
For further information, please refer to our web page
https://service.snom.com.
Snom Technology GmbH
Aroser Allee 66
13407 Berlin, Deutschland
office.de@snom.com
Snom Technology GmbH
Via Milano 1
20020 Lainate, Italia
office.it@snom.com
Snom Technology GmbH
The Courtyard, High Street
Ascot, Berkshire SL5 7HP, UK
office.uk@snom.com
SnomTechnology GmbH
130, avenue Joseph Kessel
78960 Voisins-le-Bretonneux, France
office.fr@snom.com
Manufacturer:
VTech Telecommunications Ltd.
23/F., Tai Ping Industrial Centre, Block 1,
57 Ting Kok Road, Tai Po
HONG KONG