SANUVOX R1r Whole Home UV Air Purifier Instruction Manual

SANUVOX R1r Whole Home UV Air Purifier

Product Information

Product Name: Whole Home UV Air Purifier
Model: Residential Model

Important Safety Instructions:

• Read and follow all instructions contained in the manual before using the product.
• Read the maintenance instructions before opening the UV unit or system.
• Installation and servicing of UV units or systems should be done by trained and qualified service personnel.
• Basic maintenance functions such as replacing lamp(s) and/or filter(s) can be performed by untrained personnel.
• The unit is not to be used by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge.
• Keep the unit away from unsupervised children and do not leave children unattended with the unit.
• Do not hang onto the UV unit or system.
• Ensure there are at least 2 people to safely move or install heavy UV units or systems.
• When installing or servicing an overhead UV unit or system, be careful not to fall off the stepladder and ensure the UV unit or system latches are always in place to prevent falling parts.
• The air cleaner should not be installed on the hot-air side of duct-type systems.
• Do not operate obviously damaged units.
• Observe precautions on the literature, tags, and labels attached to the UV unit or system, and follow all other safety precautions considered as best practices in the HVAC industry.
• Comply with local regulations and installation/certification requirements.
• All UV units or systems contain a UV-C source that can cause harm to the eyes and skin. Never expose eyes or skin to an operating UV lamp.
• Before installing or performing maintenance, turn off and disconnect the UV unit or system from all power sources.

Product Usage Instructions

1. Before using the UV air purifier, read and familiarize yourself with the entire instruction manual.
2. Only trained and qualified service personnel should install, repair, or service the UV unit or system.
3. Basic maintenance functions such as replacing lamp(s) and/or filter(s) can be performed by untrained personnel.
4. Ensure that the unit is not used by individuals with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge.
5. Keep the UV air purifier away from unsupervised children and do not leave children unattended with the unit.
6. Avoid hanging onto the UV unit or system.
7. If the UV unit or system is heavy, make sure to have at least 2 people to safely move or install it. Use handles if applicable.
8. When installing or servicing an overhead UV unit or system, take precautions to prevent falls and ensure that latches are in place to prevent falling parts.
9. Do not install the air cleaner on the hot-air side of duct-type systems.
10. Do not operate obviously damaged units.
11. Read and follow all precautions mentioned in the manual, tags, labels, and other safety instructions provided with the UV unit or system.
12. Comply with local regulations and installation/certification requirements.
13. Avoid exposing eyes or skin to an operating UV lamp. Before performing any maintenance, make sure to turn off and disconnect the UV unit or system from all power sources.

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE SAFETY INSTRUCTIONS BEFORE USING THIS PRODUCT.
Read and follow all instructions contained in the manual before using the product. Read the maintenance instructions before opening the UV unit or system. Failure to comply with these instructions may result in injuries or damage to the UV unit or system.

NEVER EXPOSE EYES OR SKIN TO AN OPERATING UV LAMP.

1. Installation and servicing of UV units or systems (in an air conditioning system or not) can be hazardous. Only trained and qualified service personnel should install, repair or service equipment.

2. Untrained personnel can perform basic maintenance functions such as replacing lamp(s) and/or filter(s). All other operations should be performed by trained service personnel.

3. The unit is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge.
   CAUTION : Unit is not a toy. Keep away from unsupervised children. Do not leave children unattended with the unit.

4. DO NOT hang onto the UV unit or system.

5. Some UV units or systems could be heavy: Make sure you have a minimum of 2 people to safely move or install these UV units or systems, and make sure you adopt the most ergonomic position possible (use UV unit or system handles, if applicable).
   CAUTION : Installing or maintaining heavy equipment, especially overhead, can cause back pain or other injuries.

6. When installing or servicing an overhead UV unit or system, be careful not to fall off the stepladder. Furthermore, make sure the UV unit or system latches are always in place to prevent falling parts.
   CAUTION : Some parts of some UV units and systems may open suddenly if the UV unit or system is installed high up without its locks.

7. THIS AIR CLEANER SHALL NOT BE INSTALLED ON THE HOT-AIR SIDE OF DUCT-TYPE SYSTEMS.

8. Units that are obviously damaged must not be operated.

9. CAUTION : When working on the UV unit or system, observe precautions on the literature, tags and labels attached to the UV unit or system, and all other safety precautions considered as best practices in the HVAC industry, if applicable.

10. When applicable, local regulation may comprise more restrictive installation and/or certification requirements. The aforementioned requirements prevail on those of this document and the installer agree to conform to these at his own expense.

11. Follow all the safety instructions outlined in this document and respect all local and national codes applicable.

12. All UV units or systems contain a UV-C source. Damage to the housing or unintended use of the UV unit or system may result in harmful UV-C leaks. UV-C may, even in little doses, cause harm to the eyes and skin.

13. Never expose eyes or skin to an operating UV lamp. Therefore, before installing or performing maintenance on the UV unit or system, TURN OFF AND DISCONNECT the UV unit or system from all power sources (there may be more than one switch to disconnect) and also disconnect the HVAC system, is applicabl
    CAUTION : Electrical shock may cause injuries or possibly death. FIRST AID INSTRUCTIONS: If injured consult a doctor.

14. To reduce the risk of electric shock, this equipment has a  grounding type plug that has a third (grounding) pin. This plug will only fit into a grounding type power outlet. If the plug does not fit into the outlet, contact qualified personnel to install the proper outlet. Do not alter the plug in any way.

15. The product is to be located so that connection can be made to the source of electrical supply without the use of an extension cord.

16. UV rays may damage certain types of filters (polymer or plastic); please keep the UV unit or system light away from shining directly on plastic.

17. When installing or performing maintenance on the UV unit or system, it is recommended to wear safety gloves. In order to avoid reduced performance of lamp(s), do not touch lamp glass without gloves.

18. Just like conventional fluorescent lamps, UV lamps contain a small quantity of mercury: if a lamp breaks, clean and dispose of with care. UV lamps can be disposed/recycled after use in the same way as any other fluorescent lamps. Contact and follow the specific instructions of your local and national authorities.

19. Dispose of unit or system according to the specific instructions and standards of your local and national authorities.

20.  Use only specified SANUVOX branded replacement UV lamps for your UV unit or system. Use of any other lamps will void your warranty and can result in damage to the UV unit or system.

21. Sanuvox UV units or systems are not waterproof. DO NOT INSTALL OUTDOORS OR IN WET LOCATION unless specified otherwise.

22. Use of this unit or system supplements, but does not replace, infection control best practices. Users must follow all these practices, particularly with regard to cleaning and disinfecting surfaces.

SAVE THESE INSTRUCTIONS
For any inquiries on a UV unit or system, contact : Robert Smith
146 Barr St, Saint-Laurent
Quebec, CA, H4T 1Y4
1-888-726-8869
techsupport@sanuvox.com

Sanuvox Technologies Inc, © 2020 All rights reserved. October 2023 International EN v.1

ABOUT THE PRODUCT

• Installed into the return or supply plenum, the Sanuvox proprietary process maximizes dwell (contact) time between the air and UV energy. Installed in a residential HVAC system of up to 2 tons, the patented technology rapidly purifies the air within the home.
• For information or recommendations on how to size your specific application, please call SANUVOX at 1-888-726-8869.

COMPONENTS

How it Works

• Foul air is exposed to the UV ‘J’ lamp of the R1r that is positionned parallel to the airflow, thus maximizing exposure time to UV light. The reflective mirror surface bounces additional UV energy into the plenum. The UV lamp helps reduce the biological contaminants. Finally, the treated air circulates through the home.

• The unit automatically turns on when the duct frame’s safety pin engages the limit switch.

• A. Cover

• B. LED Status Display

• C. Ballast Reset Button

• D. Power Inlet

• E. Reflector (UV Lamp inside)

• F. Frame

ACCESSORIES & KITS

The following optional accessories and/or kits work great with your product (sold separately).

For instruction manuals or information about your optional accessories and/or kits, please call SANUVOX at 1-888-726-8869 or visit www.sanuvox.com.

SETUP & INSTALLATION

What you will need
A utility knife to unpack the components, a flat screwdriver, a Phillips screwdriver, a 1/4″ nutdriver, a marker and a metal saw or sheet scissors.
CAUTION : Handle your product with care to avoid breaking parts. Make sure you have a free and safe space to unpack, install and setup your product. Confirm you have access to the necessary power source for the product requirements (see unit or system label). If you have any questions regarding the installation instructions, call SANUVOX at 1-888-726-8869.

What’s included
The R1r unit, reflector, duct mount, a UV lamp, a 6′ 24 VAC power cord and a basic installation kit.

The installation kit includes: a UV caution decal, a pair of cotton gloves, sheet metal screws (4) and 6-32 nuts (3).

Step-by-Step Setup & Installation

1. Prepare the R1r for installation. Unpack the duct frame and its 4 sheet metal screws.

2. Place the duct frame on the duct at the desired location and trace the outline to be cut (Horizontal 5.25″ x Vertical 5.75″).

3. Using a metal saw or sheet scissors, cut the outline.

4. Secure the duct frame to the duct using the 4 provided sheet metal screws.

5. Unpack the R1r unit and reflector.

6. Fasten the reflector to the R1r unit using the 3 provided nuts and a 1/4″ nutdriver.

7. Remove the lamp from its packaging.
   NOTE : Wear the provided cotton gloves for the following steps. Fingerprints on the lamp will negatively impact lamp performance.

8. Carefully plug the lamp to the lamp connector. The plug is designed so that it can only be installed one way. You may have to rotate the socket 90° to line up the pins with the holes. The connector will fit into position.

9. Place the lamp on the clamp.

10. Slide the R1r unit into the duct frame ledge and swing it closed. Fasten the safety lock at the top using a flat screwdriver.

11. Plug the two wires of power cord to the furnace 24VAC power supply or the step-down transformer (sold separately).

12. Plug the barrel connector of the power cord to the unit and secure the connector by tightening its cap. The R1r will automatically begin purifying.

You can now enjoy great indoor air quality with your new R1r!

OPERATION

How to Operate your Product
The R1r is an automatic unit: once it’s installed and plugged in, it immediately turns ON on its own.
CAUTION : The suggested operating temperature range is 10 to 66°C (50 to 150°F). Operating the R1r outside this range will result in decreased performance.

How to Read the Ballast Display
Once the power has been reconnected the ballast LED will illuminate as will the UV Lamp. In the event the LED status light is OFF this signals that there is either no power going to the ballast or the ballast has failed. Flashing LED (once every second) is a reminder that lamp has been running for 8,500 hrs (1 year). Reset timer and consider changing lamp after 17,000 hrs (2 years) of continuous usage. Use provided sticker with lamp to identify lamp change date.

Normal Operation

• SOLID RED: In operation, system OK.

• FLASHING RED (once every second): The lamp has been running for 8,500 hours (1 year).

• FLASHING RED (twice every second): Lamp failure.

• FLASHING RED (three times every second): Ballast failure.

• FLASHING RED (four times every second): Low voltage (under 18V).

• FLASHING RED (five times every second): High voltage (over 30V).*

• Connects to a Step-Down Transformer (sold separately).

How to Reset Your Product and its Lamp Timer
After installing a new lamp, make sure the timer function is reset.

Step-by-Step Product and Lamp Timer Reset

1. On the ballast, press and hold for 3 seconds the reset button until the LED blinks. The timer has now been reset.

MAINTENANCE

How to Replace Lamp(s)
Replacing lamps on the R1r is quick and easy. Simply turn off the power source, remove the unit from the duct, remove and dispose of the old lamp, replace it with a new Sanuvox branded UV lamp, replace the unit in the duct, and turn the power source back on. See below for detailed step-by-step instructions.
CAUTION : In order to avoid reduced performance of lamp(s), do not touch lamp glass without gloves.

Step-by-Step Lamp Replacement

1. To replace a lamp, loosen the power cord cap and unplug it.

2. Turn the safety lock open using a flat screwdriver and swing the unit outof the frame.

3. Unplug the lamp and safely dispose of it.

4. Remove the replacement lamp from its packaging.
   NOTE : Wear the provided cotton gloves for the following steps. Fingerprints on the lamp will negatively impact lamp performance.

5. Carefully plug the lamp to the lamp connector inside. The plug is designed so that it can only be installed one way. You may have to rotate the socket 90⁰ to line up the pins with the holes. The connector will fit into position.

6. Place the lamp on the clamp.

7. Place the unit back on its duct frame and swing it closed. Secure the lamp by turning the safety lock closed.

How to Clean your Product

For optimal performance, the lamp(s) should be kept free of dust and residue deposits: clean every two to three months with soft tissue and mild soap or alcohol-based solution. Always spot-test the cleaner to make sure it does not damage the surface.
CAUTION : Under no circumstance should water be sprayed or splashed onto the product.

STORAGE

The R1r is an in-duct unit working continuously and automatically and therefore, requires no specific storage. ULTRAVIOLET
Ultraviolet wavelengths (UV) emitted by Sanuvox units and systems are identical to ultraviolets produced by the sun. UVC damages the nucleic acids (DNA/RNA) of microorganisms, which inactivates them. Unlike conventional UV lamps on the market, Sanuvox units and systems use a patented process that delivers a maximum dose of UV to the moving air stream or surfaces.
CAUTION : Never expose eyes or skin to an operating UV lamp.

ELECTRICAL RATINGS, POWER CONSUMPTION & AVAILABLE VOLTAGE
The product is rated at 24 VAC, 50/60Hz, 17W.
See the product label to confirm the power consumption of your specific unit or system.
NOTE : IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CUSTOMER SERVICE FIRST OR SEE YOUR WARRANTY. DO NOT RETURN THE PRODUCT TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO OPEN THE PRODUCT OR TAMPER WITH ITS COMPONENTS WITHOUT CONTACTING CUSTOMER SERVICE FIRST. DOING SO MAY VOID YOUR WARRANTY AND CAUSE PERSONAL INJURY OR DAMAGE TO THE PRODUCT.

TROUBLESHOOTING

If your product is not working properly, refer to the following.

What you will need
A flathead screwdriver and an ohmmeter.

Step-by-Step UV Lamp Continuity Test

1. Take the lamp out of the duct. First remove the unit from its frame. Then disconnect the lamp from its connector and remove it from its clip.
2. Using an ohmmeter place 1 probe on 1 of the 4 pins and by sensing the 3 remaining pins, 1 should have continuity. Make sure the 2 remaining pins also have continuity.
   The 4 pins are in a rectangle pattern. The 2 pins that form the 2 short sides of the rectangle are the pins that have continuity through the lamp element.

NOTE : The R1r error code is determined by the LED flashing pattern on the ballast. The flashing pattern on the ballast is determined by the number of LED blinks (1 to 5) followed by a 1 second pause. This pattern will repeat over and over until the error code is cleared.

Contact your contractor for all your needs in terms of replacement parts: power cord, ballast, UV lamp, brackets, etc.

WARRANTY

You should first read all instructions before attempting to use this product. For this warranty to be valid, keep a copy of the proof of purchase.

• A. This limited warranty applies to repair or replacement of a product found to be defective in material or workmanship. This warranty does not apply to damage resulting from abusive, unreasonable use or supplemental damage. Defects that are the result of normal wear and tear will not be considered manufacturing defects under this warranty.
  SANUVOX IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
  Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitation on how long an implied warranty last, so the above limitations or exclusions may not apply to you. This warranty gives specific legal rights, and you also may have other rights which vary from jurisdiction to jurisdiction. This warranty applies only to the original purchaser of this product from the original date of purchase.

• B. At its option, SANUVOX will repair or replace this product if it is found to be defective in material or workmanship.

• C. This warranty does not cover damage resulting from any unauthorized attempts to repair or from any use not in accordance with the instruction manual.

• D. This warranty does not cover the filters, pre-filters or other accessories (if included), except for material or workmanship defects.

Call us toll-free at 1-888-726-8869 or email: info@sanuvox.com
Please be sure to specify the product name.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CUSTOMER SERVICE FIRST OR SEE YOUR WARRANTY. DO NOT RETURN THE PRODUCT TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO OPEN THE PRODUCT OR TAMPER WITH ITS COMPONENTS WITHOUT CONTACTING CUSTOMER SERVICE FIRST. DOING SO MAY VOID YOUR WARRANTY AND CAUSE PERSONAL INJURY OR DAMAGE TO THE PRODUCT.

CUSTOMER SERVICE

TO ORDER REPLACEMENT PARTS
PLEASE CONTACT YOUR CONTRACTOR OR SANUVOX CUSTOMER SERVICE
Toll-Free Phone #: 1-888-726-8869
Email: info@sanuvox.com
Website: www.sanuvox.com
Please be sure to specify the product name.
Replacement parts for this product WARNING : Use only specified SANUVOX branded replacement UV lamps with your unit or system. Use of any other lamps will void your warranty and can result in damage to the unit, system and/or lamp(s).
www.sanuvox.com
1-888-726-8869

References

• Sanuvox - UV Air Purification and Surface Disinfection

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>