Wallet & Privacy

Wallet is designed to help you store and manage your cards and passes in a more secure and private way.

• When you add a pass, it is associated with your Apple ID and certain pass information may be shared with Apple to help display and manage your pass.
• Your device may share a unique device identifier with the pass provider for setup and management.
• Apple will use your pass information as described here. Your pass provider may use your pass information as described in their privacy policy.
• Information for contactless payment passes such as credit, debit, prepaid, and transit cards, is described in Apple Pay & Privacy at https://support.apple.com/HT210665.

Wallet allows you to securely store digital tickets, boarding passes, keys, and more in one place for easy access.

Adding and Managing Passes in Wallet

You can add a pass to Wallet by tapping the Add to Wallet link provided by your pass provider or by tapping Edit Passes at the bottom of Wallet, selecting Scan Code, and scanning the QR code for your pass. You can also add a pass to Wallet directly through some third-party apps. When you add a pass to Wallet, your device sends Apple information necessary to display the pass in Wallet, including the information visible on the pass itself, such as the ticket number and name. Apple associates the pass and pass information with your Apple ID, stores the information so long as the pass remains in Wallet, and uses the information only to display and manage the pass.

When a pass is added to Wallet, your device may also generate and share a unique identifier with the pass provider. The pass provider may use this unique device identifier to help set up and manage the pass, such as by updating pass information such as show start time or boarding gate. The unique device identifier does not reflect any information about you or your device and is different for each pass provider. You can control a pass provider’s ability to manage a pass by enabling or disabling Automatic Updates on the back of the pass. If you do not see this option on the back of the pass, the pass provider does not have the ability to manage the pass.

To remove a pass, tap Remove Pass on the back of the pass or tap Edit Passes at the bottom of your Wallet. When you remove a pass that is not used for contactless payments, your device will delete the pass and cause Apple to delete all associated pass information. Your pass provider may still retain the pass information and the unique device identifier.

Sharing Passes

Wallet allows you to share passes by AirDrop, iMessage, Mail, or with third- party mail, messaging, or other communication apps. If you use a third-party app to share a pass, the sharing will be governed by their privacy policy. If the recipient accepts the pass, they will receive a copy of the pass and all information displayed on the pass itself. When Family Sharing is enabled, passes shared by a Family Organizer or parent or legal guardian with a child account may be automatically accepted.

If you share a pass that is managed by the pass provider, your device may let the pass provider know that the pass has been shared. For example, if a pass is valid for up to four guests, your device may let the pass provider know the number of times the pass has been shared, to allow the pass provider to enforce the pass limit. If Apple helps to manage the pass, your device will also tell Apple that the pass has been shared and with whom. Apple will use this information only to help manage the pass and will not store this information.

Adding and Managing Car Keys

Wallet allows you to add and share car keys for certain vehicles. You may add a car key in Wallet by entering a pairing code to claim the vehicle as your own and to pair your device with your vehicle. If successful, your device sends Apple information confirming the authenticity of the registration, which Apple passes to the vehicle manufacturer; only the vehicle manufacturer, and not Apple, can see this information.

To set up your car key, Apple shares an identifier with your vehicle manufacturer. This device identifier is different for each vehicle manufacturer and can be reset by going to Settings > General > Reset > Erase All Content and Settings. Your vehicle manufacturer may connect this device identifier with other information it has about you and will process information it has about you according to its privacy policy.

You may share car keys by tapping Invite on the back of your car key pass, selecting the access type that you would like to grant, and sharing the car key pass using iMessage. To help set up and manage car key passes, Apple forwards to the vehicle manufacturer information about with whom a pass is shared and what level of access was granted; Apple does not see this information. Apple also shares an identifier for the pass recipient with the vehicle manufacturer to enable them to manage your pass. For pass recipients, just as with owners, the vehicle manufacturer may connect the device identifier with other information it may have about the recipient and process such information according to its privacy policy.

Apple does not collect or retain information on vehicle usage, such as when you use your car key pass to lock or unlock the vehicle. Your vehicle manufacturer may collect vehicle usage information according to agreements you have with them. We encourage you to review your vehicle manufacturer’s privacy policy for more information.

Other Information

Information on contactless payment passes such as credit, debit, prepaid, and transit cards, is described in Apple Pay & Privacy at https://support.apple.com/HT210665.

Wallet data that does not identify you personally may be retained for a limited period of time to generally improve Wallet and other Apple products and services.

At all times, information collected by Apple will be treated in accordance with Apple’s Privacy Policy, which can be found at www.apple.com/privacy.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

Published Date: December 23, 2020

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