SANUVOX S100 Air Purification Unit Commercial Model Instruction Manual

June 13, 2024
SANUVOX

SANUVOX S100 Air Purification Unit Commercial Model

SANUVOX S100 Air Purification Unit Commercial Model

IMPORTANT SAFETY INSTRUCTIONS

Read and follow all instructions contained in the manual before using the product. Read the maintenance instructions before opening the UV unit or system. Failure to comply with these instructions may result in injuries or damage to the UV unit or system.
NEVER EXPOSE EYES OR SKIN TO AN OPERATING UV LAMP.

  1. Installation and servicing of UV units or systems (in an air conditioning system or not) can be hazardous. Only trained and qualified service personnel should install, repair or service equipment.

  2. Untrained personnel can perform basic maintenance functions such as replacing lamp(s) and/or filter(s). All other operations should be performed by trained service personnel.

  3. The unit is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge.
    CAUTION: Unit is not a toy. Keep away from unsupervised children. Do not leave children unattended with the unit.

  4. DO NOT hang onto the UV unit or system.

  5. Some UV units or systems could be heavy: Make sure you have a minimum of 2 people to safely move or install these UV units or systems, and make sure you adopt the most ergonomic position possible (use UV unit or system handles, if applicable).
    CAUTION: Installing or maintaining heavy equipment, especially overhead, can cause back pain or other injuries.

  6. When installing or servicing an overhead UV unit or system, be careful not to fall off the stepladder. Furthermore, make sure the UV unit or system latches are always in place to prevent falling parts.
    CAUTION: Some parts of some UV units and systems may open suddenly if the UV unit or system is installed high up without its locks.

  7. Units that are obviously damaged must not be operated.

  8. CAUTION: When working on the UV unit or system, observe precautions on the literature, tags and labels attached to the UV unit or system, and all other safety precautions considered as best practices in the HVAC industry, if applicable.

  9. When applicable, local regulation may comprise more restrictive installation and/or certification requirements. The aforementioned requirements prevail on those of this document and the installer agree to conform to these at his own expense.

  10. Follow all the safety instructions outlined in this document and respect all local and national codes applicable.

  11. All UV units or systems contain a UV-C source. Damage to the housing or unintended use of the UV unit or system may result in harmful UV-C leaks. UV-C may, even in little doses, cause harm to the eyes and skin.

  12. Never expose eyes or skin to an operating UV lamp. Therefore, before installing or performing maintenance on the UV unit or system, TURN OFF AND DISCONNECT the UV unit or system from all power sources (there may be more than one switch to disconnect) and also disconnect the HVAC system, is applicable.
    CAUTION: Electrical shock may cause injuries or possibly death. FIRST AID INSTRUCTIONS: If injured, consult a doctor.

  13. UV rays may damage certain types of filters (polymer or plastic); please keep the UV unit or system light away from shining directly on plastic.

  14. When installing or performing maintenance on the UV unit or system, it is recommended to wear safety gloves. In order to avoid reduced performance of lamp(s), do not touch lamp glass without gloves.

  15. Just like conventional fluorescent lamps, UV lamps contain a small quantity of mercury: if a lamp breaks, clean and dispose of with care. UV lamps can be disposed/recycled after use in the same way as any other fluorescent lamps. Contact and follow the specific instructions of your local and national authorities.
    15.1. Dispose of unit or system according to the specific instructions and standards of your local and national authorities.

  16. Use only specified SANUVOX branded replacement UV lamps for your UV unit or system. Use of any other lamps will void your warranty and can result in damage to the UV unit or system.

  17. Sanuvox UV units or systems are not waterproof. DO NOT INSTALL OUTDOORS OR IN WET LOCATION unless specified otherwise.

  18. Use of this unit or system supplements, but does not replace, infection control best practices. Users must follow all these practices, particularly with regard to cleaning and disinfecting surfaces.

For any inquiries on a UV unit or system, contact : Robert Smith
146 Barr St, Saint-Laurent
Quebec, CA, H4T 1Y4
1-888-726-8869
techsupport@sanuvox.com

ABOUT THE PRODUCT
Congratulations on the purchase of the SANUVAIR® S100 unit. Sanuvox systems are the most advanced air purification systems available, that can help reduce biological and chemical contaminants that circulate throughout the building. Sanuvox systems have been tested by universities, in hospitals and by independant third party laboratories.
For information or recommendations on how to size your specific application, please call SANUVOX at 1-888-726-8869.

COMPONENTS

How it Works
The Sanuvox SANUVAIR® S100 unit is designed to help reduce airborne contaminants. The air purifier can be installed in a suspended celling or on a wall. An internal fan circulates air through the air purifier.

SANUVOX S100 Air Purification Unit Commercial Model 1

A. Air inlet vent
B. Filter door (with mesh)
C. Security switch
D. Filter
E. UV Lamp
F. Fan
G. Unit cover
H. Air outlet vent

SETUP & INSTALLATION

What you will need
A utility knife to unpack all components, a stepladder to reach the celling or wall properly, a Phillips No.2 screwdriver, a measuring tape, a level, a marker, and a cutter or saw (if ceiling-mounted).
CAUTION: Handle your product with care to avoid breaking parts. Make sure you have a free and safe space to unpack, install and setup your product. Confirm you have access to the necessary power source for the product requirements (see unit or system label). If you have any questions regarding the installation instructions, call SANUVOX at 1-888-726-8869.

What’s included
The SANUVAIR® S100, a UV lamp and a basic installation kit.
The installation kit includes: a pair of cotton gloves, 4-40 screws (3), a AC/DC convertor, a power cord (US or EUR), an angled support bracket and a near-horizontal support bracket.

SANUVOX S100 Air Purification Unit Commercial Model 2

Versatile Installations
The SANUVAIR® S100 unit can be installed two ways: ceiling-mounted in a 24″ x 14″ area of a suspended ceiling at least 8″ deep OR simply wall-mounted.
Either way, make sure there is adequate clearance (at least 2 feet) for the door to swing down for maintenance or service.

Step by Step Setup & Installation – Ceiling-Mounted

  1. Check installation location of the unit, so that there is at least 24″ from the wall in order to have good air circulation.
    Also make sure you have access to a 120 or 230 VAC input to power the unit.

  2. Prepare unit for installation: Take the unit out of its box and install the support anchors required to hold the unit by screwing them directly it.
    A. Sliding door side : near-horizontal support bracket.
    B. Beveled side (mesh) : angled support bracket.
    Then lay the unit on a flat surface with the access doors facing up.

  3. Prepare for UV lamp installation: open lamp packaging. Only after you have visually inspected the UV lamp should you break the security seal on the underside of the cardboard sleeve.

  4. Carefully slide the UV lamp out from the cardboard sleeve. Be sure to wear the cotton gloves (included) guaranteeing a clean lamp free from fingerprints.
    NOTE: Fingerprints on the lamp will negatively impact the UV output of the lamp.

  5. Install lamp: Open the unit by sliding its cover to gain access to the lamp location. Connect the lamp to the connector (only one way possible) and gently attach it to the lamp holder.
    NOTE: Lamp must be installed over the stopper.SANUVOX S100 Air Purification
Unit Commercial Model 3

  6. Adjust the fan speed: While the unit cover is still open, you will have access to the speed controller. Depending on your needs, choose between “Hi”, “Med” or “Low” speeds.
    Once the lamp and filter are installed and the fan settings are adjusted to your liking, make sure to close the unit cover properly.

  7. Prepare location for installation: Cut a 24″ x 14″ opening in a suspended ceiling tile to install the unit. In order to facilitate the work, remove 14″ lengthwise.

  8. Make the following connections: Connect the power cable to the AC/DC convertor, then connect the elbow adapter to the unit. NOTE: Do not plug the unit into a power outlet until you have completed the installation. By now you should have connected only the unit, converter, and power cable together.

  9. Pass the unit and its cable assembly through the ceiling (tilt it slightly to the side) and gently lean the device support anchors against the tile and the ceiling support.
    Make sure to position the unit so that the air outlet (open end) is at least 24″ from the wall, and that the unit cable assembly can reach a power outlet.

  10. Replace the cut part of the suspended ceiling tile to hide the opening. Then, right up against the unit, install a 24″ ‘T’ bracket.
    Plug in the device: it will turn on automatically.

SANUVOX S100 Air Purification Unit Commercial Model 4

Step by Step Setup & Installation – Wall-Mounted

  1. Check installation location of the unit, so that there is at least 24″ from the ceiling in order to have good air circulation.
    Also make sure you have access to a 120 or 230 VAC input to power the unit.

  2. Prepare unit for installation: Take the unit out of its box and lay the unit on a flat surface with the access doors facing up.

  3. Prepare for UV lamp installation: open lamp packaging. Only after you have visually inspected the UV lamp should you break the security seal on the underside of the cardboard sleeve.

  4. Carefully slide the UV lamp out from the cardboard sleeve. Be sure to wear the cotton gloves (included) guaranteeing a clean lamp free from fingerprints.
    NOTE: Fingerprints on the lamp will negatively impact the UV output of the lamp.

  5. Install lamp: Open the unit by sliding its cover to gain access to the lamp location. Connect the lamp to the connector (only one way possible) and gently attach it to the lamp holder.
    NOTE: Lamp must be installed over the stopper.

  6. Adjust the fan speed: While the unit cover is still open, you will have access to the speed controller. Depending on your needs, choose between “Hi”, “Med” or “Low” speeds.
    Once the lamp and filter are installed and the fan settings are adjusted to your liking, make sure to close the unit cover properly.SANUVOX S100 Air
Purification Unit Commercial Model 5

  7. Now, prepare location for installation: Mark wall and screw in support screw at proper height. Support screws should be at the same height, leveled and 3.5″ apart.
    Then, hang the unit on the wall on the support screw.

  8. Connect the AC/DC convertor supply to the unit.

NOTE: Once connected, the unit will turn on automatically.
Your new SANUVAIR® S100 is now ready to operate so you can enjoy great air quality for you and your colleagues.

SANUVOX S100 Air Purification Unit Commercial Model 6

OPERATION

How to Operate your Product
If wired directly to a dedicated power source, the SANUVAIR® S100 will operate continuously. If wired in parallel with other devices, such as overhead lighting, the SANUVAIR® S100 will operate only when the circuit is energized. The internal fan circulates air through the device. Room air is drawn in through the aluminum filter and passes by the ultraviolet lamp. Then, the purified air is being exhausted. A safety switch is provided to stop operation if the cover is opened.
Do not hold down security switch when cover is open. The ultraviolet lamp will energize, which may cause injury to eyes and exposed skin. Never expose eyes or skin to direct UV light.

CAUTION: The suggested operating temperature range is 50°F to 115°F (10°C to 46°C). Operating the SANUVAIR® S100 outside this range will result in decreased performance.

MAINTENANCE

How to Replace the Lamp
Replacing the lamp on the SANUVAIR® S100 needs to be done periodically to maintain design specifications. The UV lamp can function for many years, but over time, the UV intensity does decreases. For best results, the UV lamp should be replaced every two years guaranteeing the highest performance.
CAUTION: TURN OFF AND DISCONNECT the unit before performing maintenance. In order to avoid reduced performance of the lamp, do not touch lamp glass without gloves.

Step by Step Lamp Replacement
Example for a ceiling-mounted unit. The same step by step process applies for a wall-mounted unit.

NOTE: The lamp can be replaced while the unit is installed on the ceiling or wall. Another option is to remove the unit from the ceiling or wall, and then replace the lamp with the unit lying on a flat surface with the access doors facing up. Besides, this option is preferable for a wall unit.

  1. Unplug the unit, then open it by sliding down its cover to gain access to the lamp location.
    NOTE: Unit must be disconnected from the supply before replacing lamp.

  2. Open the clamp. Disconnect the old UV lamp from the connector and remove the lamp from the unit.
    NOTE: UV lamps can be disposed/recycled after use, as any other fluorescent lamps. Contact and follow your local and national authorities’ specific instructions.

  3. Prepare the new UV lamp: open lamp packaging. Only after you have visually inspected the UV lamp should you break the security seal on the underside of the cardboard sleeve.

  4. Carefully slide the new UV lamp out from the cardboard sleeve. Be sure to wear the cotton gloves (included) guaranteeing a clean lamp free from fingerprints.
    NOTE: Fingerprints on the lamp will negatively impact the UV output of the lamp.

  5. Connect the lamp to the connector (only one way possible) and gently attach it into the lamp clamp.
    NOTE: Lamp must be installed over the stopper.

  6. Close the unit cover properly.

SANUVOX S100 Air Purification Unit Commercial Model 7

How to Clean your Product

There is very little maintenance to be done on the SANUVAIR® S100.
Periodic cleaning of the inlet filter may be performed. Filter media should be cleaned at least once every 6 months for optimal performance to be kept free of dust and residue deposit. Clean when necessary with mild soap. The lamp may be cleaned once a year with a microfiber cloth and isopropyl alcohol. Follow the same instructions and precautions as for lamp replacement. To clean the unit exterior, use a damp cloth with general purpose detergent. Always spot test the cleaner to make sure it does not damage the surface.

CAUTION: Under no circumstance should water be sprayed or splashed onto the product.

Step by Step Filter Cleaning
Example for a wall-mounted unit. The same step by step process applies for a ceiling-mounted unit.

NOTE : The filter can be removed for cleaning while the unit is installed on the ceiling or wall. Another option is to remove the unit from the ceiling or wall, and then access the filter with the unit lying on a flat surface with the access doors facing up. Besides, this option is preferable for a wall unit.

  1. Unplug the unit, then open it by sliding its cover. Then, open the filter access door (the one with mesh) by pulling the side that is not perforated to gain access to the filter location.
    NOTE: Unit must be disconnected from the supply before servicing filter.
    CAUTION: When unit is wall-mounted, its cover may slide down if not properly locked on open. When you slide the unit cover up, make sure to push it up and toward the wall until it clips in place and stays up on its own.SANUVOX S100
Air Purification Unit Commercial Model 9

  2. Remove the filter and and clean it.
    NOTE: The filter can be washed with mild soap.

  3. When filter is dry, reinstall it in the unit.

  4. Close the filter door and the unit cover properly.
    NOTE: To unlock and slide down the unit cover when the unit is wall-mounted, pull the unit cover toward you and down. Make sure to close the unit cover for the unit to restart.

SANUVOX S100 Air Purification Unit Commercial Model 8

STORAGE
The SANUVAIR® S100 is a ceiling or wall-mounted unit working continuously and automatically and therefore, requires no specific storage.

ULTRAVIOLETS
Ultraviolet wavelengths (UV) emitted by Sanuvox units and systems are identical to ultraviolets produced by the sun. UVC damage nucleic acids (DNA/RNA) of microorganisms, which inactivates them. Unlike conventional UV lamps on the market, Sanuvox units and systems use a patented process that delivers a maximum dose of UV to the moving air stream or surfaces.

CAUTION : Never expose eyes or skin to an operating UV lamp.

ELECTRICAL RATINGS, POWER CONSUMPTION & AVAILABLE VOLTAGE
The SANUVAIR® S100 has a power consumption of 25 Watts and requires a 12 VDC, 60 Hz, AC/DC convertor.
See product label to confirm power consumption of your specific unit or system.

NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CUSTOMER SERVICE FIRST OR SEE YOUR WARRANTY. DO NOT RETURN THE PRODUCT TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO OPEN THE PRODUCT OR TAMPER WITH ITS COMPONENTS WITHOUT CONTACTING CUSTOMER SERVICE FIRST. DOING SO MAY VOID YOUR WARRANTY AND CAUSE PERSONAL INJURY OR DAMAGE TO THE PRODUCT.

TROUBLESHOOTING

If your product is not working properly, refer to the following.

What you will need
A stepladder to reach to celling or wall properly and an ohmmeter.

Problem Possible Cause Solution

You cannot see the “glow” of the UV lamp

through the outlet louvers

| – The lamp has failed| –  Check the wire connections to the ballast

and lamp (plug).

–  Check lamp continuity.

See UV Lamp Continuity Test instructions on page 11.

–  Replace lamp

The unit has no power| – Connections were not properly done| – Check and verify that all wire connections

are properly plugged

– The ballast, transformer or adapter has failed| – Replace ballast, transformer or adapter
The fan is not working| – Connections were not properly done| – Check and verify that all wire connections

are properly plugged

– The fan has failed| – Contact your contractor or Sanuvox

customer service for assitance

– The speed controller has failed| – Contact your contractor or Sanuvox

customer service for assitance

The unit is making loud noise| – The fan or motor has failed| – Contact your contractor or Sanuvox

customer service for assitance

Contact your contractor for all your needs in terms of replacement parts: cover, ballast, transformer, adapter, UV lamp, etc.

Step by Step UV Lamp Continuity Test
Example for a ceiling-mounted unit. The same step by step process applies for a wall-mounted unit.

NOTE: Its possible to access the lamp while the unit is installed on the ceiling or wall. Another option is to remove the unit from the ceiling or wall, and then access the lamp with the unit lying on a flat surface with the access doors facing up. Besides, this option is preferable for a wall unit.

  1. Unplug the unit, then open it by sliding its cover to gain access to the lamp location.
    NOTE: Unit must be disconnected from the supply before servicing filter.

  2. Open the clamp. Disconnect the old UV lamp from the connector and remove the lamp from the unit.
    NOTE: Fingerprints on the lamp will negatively impact the UV output of the lamp. Always use cotton gloves to manipulate UV lamps.

  3. Using an ohmmeter place 1 probe on 1 of the 4 pins and by sensing the 3 remaining pins, one should have continuity. Make sure the 2 remaining pins also have continuity. When both sets of pins test good for continuity, it can be assumed that the lamp is good.

SANUVOX S100 Air Purification Unit Commercial Model 10

WARRANTY

You should first read all instructions before attempting to use this product. For this warranty to be valid, keep a copy of the proof of purchase.

REGISTER YOUR WARRANTY ONLINE AT www.sanuvox.com

UV lamp 2 years
Ballast 3 years
Fan 1 year
  • This limited warranty applies to repair or replacement of product found to be defective in material or workmanship. This warranty does not apply to damage resulting from abusive, unreasonable use or supplemental damage. Defects that are the result of normal wear and tear will not be considered manufacturing defects under this warranty.
    SANUVOX IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
    Some jurisdictions do not allow the exclusion or limitation of incidential or consequential damages or limitation on how long an implied warranty last, so the above limitations or exclusions may not apply to you. This warranty gives specific legal rights, and you also may have other rights which vary from jurisdiction to jurisdiction. This warranty applies only to the original purchaser of this product from the original date of purchase.

  • At its option, SANUVOX will repair or replace this product if it is found to be defective in material or workmanship.

  • This warranty does not cover damage resulting from any unauthorized attempts to repair or from any use not in accordance with the instruction manual.

  • This warranty does not cover the filters, pre-filters or other accessories (if included), except for material or workmanship defects.

Call us toll-free at 1-888-726-8869 or email: info@sanuvox.com
Please be sure to specify product name.

NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CUSTOMER SERVICE FIRST OR SEE YOUR WARRANTY. DO NOT RETURN THE PRODUCT TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO OPEN THE PRODUCT OR TAMPER WITH ITS COMPONENTS WITHOUT CONTACTING CUSTOMER SERVICE FIRST. DOING SO MAY VOID YOUR WARRANTY AND CAUSE PERSONAL INJURY OR DAMAGE TO THE PRODUCT.

CUSTOMER SERVICE

FOR ASSISTANCE WITH TROUBLESHOOTING
PLEASE CONTACT YOUR CONTRACTOR OR SANUVOX TECHNICAL SUPPORT
Toll-Free Phone #: 1-888-726-8869
Email: techsupport@sanuvox.com
Website: www.sanuvox.com
Please be sure to specify product name.

TO ORDER REPLACEMENT PARTS
PLEASE CONTACT YOUR CONTRACTOR OR SANUVOX PURCHASING DEPARTMENT
Toll-Free Phone #: 1-888-726-8869
Email: po@sanuvox.com
Website: www.sanuvox.com
Please be sure to specify product name.

Replacement parts for this product

UV lamp 2 years
Ballast 3 years
Fan 1 year

WARNING: Use only specified SANUVOX branded replacement UV lamps with your unit or system. Use of any other lamps will void your warranty and can result in damage to the unit, system and/or lamp(s).

References

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