Targus DOCK419EUZ USB-C Single Video 4K HDMI/VGA Docking Station with 100W Power Delivery User Guide

: October 26, 2023
: Targus

Targus DOCK419EUZ USB-C Single Video 4K HDMI/VGA Docking Station with 100W Power Delivery

Australian and New Zealand consumers only
Thank you for your purchase. Targus warrants to the original purchaser that its products are free from defects in materials and workmanship, during the specified warranty period, and lasts as long as the original purchaser owns the product. The warranty period is stated on the packaging or in the documentation provided with this Targus product. Targus’ Limited Product Warranty excludes damage caused by accident, neglect, abuse, misuse, improper care, normal wear and tear, ownership transfer, or alteration. The limited warranty also excludes any product that is not manufactured by Targus (including, without limitation, laptops, smartphones, devices, tablets, or any other non-Targus item) that is used in connection with the Targus product.
In the event that the Targus product has a defect in materials or workmanship Targus will, after receiving a warranty claim and inspecting the product, at its discretion, do one of the following: repair, replace, or refund with the same or a similar product (or part) of no lesser quality and ship it to the original purchaser at Targus’ expense. As part of this inspection, proof of purchase will be required. There is no charge for inspection. To make a warranty claim, please contact Targus Australia or New Zealand (see details below), or return the product to the place of purchase. The original purchaser must bear the cost of the delivery to Targus.
Under Australian and/or New Zealand Consumer Laws, in addition to any warranty Targus gives, our products come with guarantees that cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are entitled to have the products repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. For any warranty question, contact Targus Australia Pty. Ltd. (i) by mail at Suite 2, Level 8, 5 Rider Boulevard, Rhodes NSW 2138, by phone AUS 1800 641 645 or NZ 0800 633 222 or by Email: infoaust@targus.com. For additional information, check out our website at targus.com/au/warranty.

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©2022 Manufactured or imported by Targus Europe Ltd., Fourth Floor, One London Road, Staines, TW18 4EX, UK. All rights reserved. Targus is either a registered trademark or trademark of Targus in the United States and/or other countries. Features and specifications are subject to change without notice. All trademarks and registered trademarks are the property of their respective owners.

Introduction

Thank you for your purchase of the Targus USB-C Single Video 4K HDMI/VGA Docking Station with 100W Power Delivery.

System Requirements

Hardware

· USB-C host (Thunderbolt 3 host compatible)

Operating System

Windows® 10
Mac OS® X v10.15.4-10.6
Chromebook™

Connecting the Dock to Your Computer

This portable dock is a plug and play device. It will automatically operate when the USB-C connector is attached to a computer/laptop equipped with a USB-C port.

Features Description

Features

USB 3.2 Gen 1 SuperSpeed 5Gbps Upstream Facing Host Plug Connector
– Supports USB-C Power Delivery up to 100W Upstream*
– Supports Power Delivery 3.0 Fast Role Swap
One USB 3.2 Gen 1 SuperSpeed 5Gbps Downstream Facing Type-C Device Receptacles
– Supports USB-C Power Delivery Pass Through
Two USB 3.2 Gen 1 SuperSpeed 5Gbps Downstream Facing Type-A Device Receptacles
– One Supports BC1.2 at 1.5A charging (when USB-C Power Pass Through Port and laptop are connected)
One Gigabit Ethernet Port
– Supports 10/100/1000Mbps
• One HDMI Port
– Supports HDMI resolution up to 4K@30Hz
– Supports USB-C DP Alt. Mode†
One VGA Port
– Supports VGA Resolution up to 1920×1200@60Hz
– Supports USB-C DP Alt. Mode†
*USB-C PD power adapter is not included
Requires compatible PD3.0 laptops
Certain HP USB-C Laptops with 12V PD charging profile may not be supported.
† Requires compatible USB-C DP Alt Mode laptop

Note: Supports HDMI and VGA to Display Same Image Simultaneously with Resolution up to 1080P.

Troubleshooting

Device Not Working

Make sure that the device is fully inserted into the correct port on the portable dock.
Plug the device into a different port on the portable dock. If it still doesn’t work, test the device by connecting it directly to your computer.
Make sure that the device appears in Device Manager.
Disconnect all devices from the portable dock and reconnect them, one at a time. Check that each device works before plugging in the next one.
Each laptop USB Type-C port is equipped with over-current protection.
When a USB device draws more current than the USB Type-C port can supply, the port will shut down.

To re-enable the port, unplug the device and go to Device Manager or to the message in the system tray and choose the Reset option. You can then plug the device back into the portable dock. If a shut down reoccurs, check the power requirements of the device.

Verifying Devices are Installed

You can view the devices installed on the portable dock from the Device Manager window in System Properties.
Press + X to open the menu, and choose Device Manager on it.

Technical Support

For technical questions, please visit:

Internet
English https://uk.targus.com/pages/support
French https://fr.targus.com/pages/support
German https://de.targus.com/pages/support
Spanish https://es.targus.com/pages/support

Telephone
Austria +43 1-795-676-42
Belgium +32 (0)2-717-2451
Denmark +45 35-25-87-51
Finland +358 (0)922948016
France +33 (0)1-6453-9151
Germany +49 (0)211-6579-1151
Netherlands +31 (0)20-504671
Norway +47 022577729
Portugal +351 21-415-4123
Spain +34 91-745-6221
Sweden +46 (0)8-751-4058
Switzerland +41 44-212-0007
United Kingdom +44 (0)20-7744-0330
Eastern Europe & others +44 (0)20-7744-0330

Warranty

2 YEAR LIMITED WARRANTY: We pride ourselves on the quality of our products. For complete warranty details and a list of our worldwide offices, please visit www.targus.com

Features and specifications are subject to change without notice. All trademarks and registered trademarks are the property of their respectiveowners. All rights reserved. ©2022 Manufacturer or Imported by Targus Europe Ltd., Fourth Floor, One London Road, Staines, TW18 4EX, UK

Regulatory Compliance (applicable to products with electronic

circuitry/parts only)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may notcause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Statement

Tested to Comply

This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna;
Increase the separation between the equipment and receiver;
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected;
Consult the dealer or an experienced radio/TV technician for help

Changes or modifications not authorized by the party responsible for compliance could void the user’s authority to operate this product.