COMFYGO PL-3000 Electric Easy Patient Lift Owner’s Manual

June 13, 2024
ComfyGo

Electric Patient Lift

Owner’s Manual

Please read this owner’s manual carefully before operating your electric patient lift and keep it for future reference. Rev.: V.02

Dear Customer:

Thank you for our purchasing electric patient lift.

Please read this owner’s manual thoroughly before operating your electric patient lift. If there is anything in this manual you do not understand, or if you require any additional assistance, please contact the authorized distributors.

This owner’s manual specifies the operation ways and assembling instruction for each part of electric patient lift, and disposal solutions as well in case of accident. Please pay close attention on the warnings, attentions and suggestions.

This user’s manual contains: maintenance record and warranty. Please well keep them.

With the change of design, all information and pictures in this owner’s manual is subject to ex-factory, please understand and offer your kindly support if there is any change without notice.

We believe our electric patient lift not only give you permanent dependable operation and also enhance the quality of your life, making your life more convenient and splendid.

1. SAFETY

Safety

  • Pre-use of product:
  • Assemble the product according to user’s manual.
  • Properly fix the actuator onto electric patient lift.
  • Charge the battery no less than 4 hours until fully charged.
  • Read user’s manual carefully until it is frilly understood.
  • Appropriate guide and training shall be taken on users.
  • For the sake of safety and user’s need, please select the right model, size, material, slings and accessories.
2. PARTS INTRODUCTION

• PARTS INTRODUCTION

  1. Frame
  2. Control Box
  3. Actuator
  4. Width Adjusting Pedal
  5. 4″ Rear Castor with Brake
  6. Base
  7. 3″ Front Cation
  8. Lifting Arm
3. SPECIFICATIONS
  • Product Size: 1220x630xl300mm (LxWxH)
  • Maximum Fork Range: 860mm
  • Lifting Range: 900±10mm (lowest), 1750±10mm (highest)
  • Max speed at no load: 8.1 mm/s
  • Max speed at full load: 5.2 mm/s
  • Input power: DC24V
  • Motor: 24V/8000N
  • Load Capacity: 185kg
  • Net weight: 43kg
  • Noise: ≤50dB
4. INSTALLATIONS

1. Inspection and Acceptance
Please verify if there are omissions for parts (checklist for accessories shall be subject to list attached with the product). Once damages or omission happen, please get contact with us or its authorized distributors.

Description

| Qty.| Image
---|---|---
Frame|

1 set

|

Control Box

| 1 pc|
Actuator|

1 pc

|

Controller + Cable

| 1 set|
Open Spanner #16 and #17| 1 set|

N/A

User’s manual

| 1 pc|

N/A

2. Installation Procedure:
Step 1: Raise up the frame and align the holes. Fix MtOx75 hexagon bolt as shown in drawing on the right and have nut properly attached (make sure no movement on the frame)

(1) Hexagon bolt M 10×75
(2) Washer
(3) (4) Nylon locknut M10

Step 2: Insert the lifting arm into upper groove of frame. Make sure the hole alignment, then clip the hexagon bolt M 10×60 as shown on image on the right and attach the nut cover. (no movement on lifting arm is allowed)

(1) Hexagon bolt M10x60
(2) Washer
(3) Nylon locknut M 10
(4) Nut cover

Step 3: Align the holes and fix the actuator. Clip hexagon bolt M10x60 as shown on drawings below and attach the nut cover properly.

(1) Hexagon bolt M10x60
(2) Washer
(3) Nylon locknut M10
(4) Cover nut

Step 4: Installation of control box

  1. Fasten the 2 M5x 10 screws into threaded holes from frame as shown on image 1.
  2. Rotate the lock to direction of open. Fasten to control box onto frame and have the upper screws locked (Image 2)
  3. Rotate the lock 90 degree to the right and lock the control box (Image 3)

 State of “Open”
Image 1             Image 2

  Image 3 State of “Closed”

Step 5: Remove and install the battery box
Removal: Press down the switch A and remove battery along direction of B.
Installation: Place the battery in place (image 2) and press the switch along direction of C. Ensure the battery won’t be separated without pressing the switch.

COMFYGO PL-3000 Electric Easy Patient Lift A8
Image 2                            Image 3

5. USER GUIDE

1. Use of controller:
Control the up and down of lifting arm by up and down button on the controller.
Patient lift stop working once releasing the up and down button,

  1. up button
  2. Down button

2. Base Width Adjustment
Width of base is able to be adjusted by pedal.
Slam on pedal on the left for a wider base and to slam on pedal on the right for a narrower base.

3. Emergency Stop Button
Emergency stop button is used for switching on/off the power. It enables the motor stop working immediately in case of danger.
Switch off: press on the red button (see image A), then control device is suspended.
Switch on: rotate the red button clockwise (see image B) and control device is activated.
Highly recommended to press on this button provided that patient lift is not in use beyond 3 days to prolong the lifespan of battery.

Image A                                      Image B

4. Emergency descent and ascent
In case of malfunction on the controller or no controller, to press the ascent and descent button to get the actuator back in place.

  1. Ascent Button
  2. Descent Button

5. Connection of Control Device
There are 4 ports on the control device, 1 for controller, 2 for actuator and the rest I for power supply.

  1. For controller
  2. For power supply
  3. For actuator
  4. For actuator (Optional)

6. Manual emergency descent and ascent
Rotate the red sleeve along the direction of arrow to get manual emergency descent, the reverse to manually ascend.

7. Lock and unlock of rear wheel
Rear wheels can be locked for no movement. Operate with your foot to lock and unlock the rear wheels.
Attention: It is unnecessary to lock the rear wheels for most of ascent and descent movement. We suggest only to lock the wheels when patient lift moves and may cause personal injury.
Warning: to lock the real wheels of patient lift increase the risk of tipping during the ascent and descent movement.

  1. Unlock
  2. Lock

8. Operation of Patient Lift
8.1 Safety Operation
Keep the lifting arm and body vertical.
For more details, please refer to Placement location of patient lift”. Make sure the operation of patient lift is correct each time. Warning: An imbalance of ascent creates the risk of dumping.

Placement location of patient lift

Move to bed

Move to wheelchair or commode

Notice: A pillow under the patient’s head shall make her/him more conformation.

6. Battery Charging

1. When the battery has only I bar left, controller box shall keep beeping 4 times and remind you to charge immediately. Actuator shall not work without charging (battery level as shown in the picture below)

Battery level: 100%             Battery level: 50%

Battery level: 75%               Battery level: 25%

2. Battery Charging Procedure
When battery beeps, switch off the emergency stop button and plug in the controller box. Once battery is fully charged, the state of battery level shows 4 bars (100%) and LED on the control box no longer flashes.

Notes:

  1. Do switch off the emergency stop button and stop using the patient lift when charging.
  2. Remove the control box and keep it in a shade once patient lift shall be not used for a long time. Charge the battery once every month.
  3. Do not charge the battery in a humid atmosphere.
  4. In the event of that patient lift is not in daily use, it is strongly recommended that to switch off the emergency stop button so that to cut off the currency and keep the battery level.
7. CARE AND MAINTENANCE

Routine inspection listed below shall be performed everyday for the sake of safety.

  1. Check if there is any damage or wear by visual inspection.
  2. Make sure screws and nuts on lifting arm are secured.
  3. Check if hook on lifting arm works properly.
  4. Controller, actuator and base width adjustment verification.
  5. Emergency descend function verification (both manually and electrically)

If needed, to clean the patient lift with warm water or alcohol. Make sure there is no dust and hair on the wheels.

Attention: to clean the patient lift with chemicals with Phenol and chlorine is prohibited, which may cause damage on plastic powder or plastic material.

Transportation and Storage:

Press the emergency stop button for transportation or not using the patient life for a certain of time.

Temperature for storage of patient life shall be higher than 0°C and relative moisture≤60%.

Inspection:
Make a full inspection at least once a year. Pay close attention on those worn part such as connection and screw bolt.

8. TROUBLE SHOOTING
Description Trouble Shooting
Patient lift can not work (ascend and descend) 1. Check if the emergency

stop button is pressed down.
2. Verify the controller and cables from actuator is properly connected
3. Check the battery level from display screen on the control box.
4. Verify if there is any problem or damage on battery contact panel.
5. Ask for after-sale service if patient lift still can not work.
Charger can not charge the battery| 1. Check if the charger fully plugs into socket
2. Verify if there is any problem or damage on battery contact panel.
3. Ask for after-sale service if patient lift still can not work.
Patient lift stops when ascending| 1. Check if the emergency stop button is pressed down.
2. Employ the emergency descend device (see user guide)
3. Ask for after-sale service if patient lift still can not work.

9. WARRANTY

• Warranty terms

From the ex-factory date
(1) Control box: 6 months free replacement and 1 year repairing guarantee
(2) Battery: free replacement if capacity of battery less than 60% of rated capacity within half a year.
(3) Other parts: l year repairing guarantee.
(4) Wearing part like wheels, pedals and plastic part :warranty is not provided. In the event of any damages when using, please contact the distributor.
(5) We shall be responsible for the maintenance or recall the products once quality problem is addressed to the whole batch.
(6) Paid service shall be provided after 1 year.

• Warranty Exclusions

  1. Damage cause by improper use and maintenance.
  2. Parts damaged due to spare parts from regular manufacturers are not in use.
  3. Parts damaged by the accident.
  4. Warranty is not provided for wearing part like wheel, sling etc.
  5. Never change the setting of patient lift without permission.
  6. Damages cause by force majeure like typhoon, flood, earthquake etc.
REGISTRATION CARD

Owner:

Add:                                       Tel:

Model of Product:                 Barcode:

Date of purchase:

Warranty Period : (6 months excluded the battery),see notes for more details.

Note: please make a registration at our agency within I month from the date ofpurchase. The registration card will valid after stamped by us and its agency, service shall be acquired with this registration card.

Maintenance Record

Maintenance Record


Date| Faulty| Cause|

Remark

| | |
| | |
| | |
| | |
| | |
| | |
| | |
| | |

User Guide

Control Box                                               Model: CBP3
A. Installation

1. Control Box
Step 1. Put two mounting bolls (MS with 8mm head) onto the frame according to the drawing.
Step 2. Turn Me locker to ‘Unlock Position (CCW ), then mount Control Box onto the bolts of the frame.
Step 3. Turn, the looker clockwise to ‘Locked Position’ to Oz the Control Box.

Step l                   Step 2                           Step 3

  1. Unlock Position
  2. Locked Position

2. Battery Pack

2.1 Invent:
2.1.1 Hold the battery pack downward (Fig.1)
2.1.2 Tilt into pack a little bit to get a smooth installation and keep pressing the release button (Fig.2 (A)/(B)).
2.1.3 Push the pack downward till you Fear “click”(Fig. 3), make sure the pack will not be pulled out by band without pressing release button.

2.2 Remove:
2.2.1 Press release button and pull the pack out upward (Fig.4 (A)/(C)).
2.2.2 Tilt the pack a little bit at the beginning of pulling (Fig. 5), then pull out the battery pack.

3. Hook

Step1 :                      Step2 :

COMFYGO PL-3000 Electric Easy Patient Lift A21

B. Interface
  1. Battery pack release button
  2. Hook
  3. Spread actuator extends
  4. Lifting actuator retracts
  5. Spread actuator retracts
  6. Lifting actuator extends
  7. Emergency button
  8. LCM display
  9. Battery indicator (optional)

1. Connection

There are 9 connection pods as indication on following drawing.

  1. Handset
  2. Charging plug
  3. Lifting actuator (M1) (Φ13.6 or 16.7mm)
  4. Spread actuator (M2) (Optional) (Φ13.6 or 16.7mm)

2. LCM Display

A=Over duty on M1
B=Overload on M1 or M2
C=Remind to replace M1
D=Battery level bars
E=Error code display
M1=Lifting Actuator, M2=Spread Actuator

Battery is charged to around 100%.
Battery is charged to around 75%.
Battery is charged to around 50%.
Battery is charged to around 25%.

3. Emergency Stop
Press the button firmly to make it locked with click sound It cuts off the power and actuator stop instantly.
i. Lock: Press the red button as shown in (A) then the button lacked and the power is cut off.
ii. Unlock: Turn the red button in clockwise, as shown in (B), then the button bounded and the power is restored.

In order to keep the batteries stay in good condition for long, we strongly recommend you to press this button when not going to use this device for a couple days.

C. Battery Charging

1. Charging on CBP3

1.1 When battery level remains only one baron LCM display, Low Bat. Icon keeps blinking or continuous 4 beeps in every 4 seconds sound, it is reminding users to charge the battery immediately.
1.2 Remove the cap and connect the charging cable properly.
1.3 If the model is with AC charging cable, insert the Clamp to fix the cable.
1.4 The level baron LCM and indicator on control panel keep blinking(1Hz) during charging, and all functions
e locked.
1.5 The level bar and indicator keep lighting means charging is done.
1.6 When not charging, cover with waterproof cap properly to prevent water ingress.

Model with AC charging cable Model with external SMPS

  1. Waterproof Cap
  2. C-clamp

2. CHPI Charger (Optional)

2.1 CHP1 is an optional stand alone charger for RTP1 battery pack. User can charge additional battery pack (option) while CBP31s on duty for use. Be noted that CHPI equips El type transformer and has to follow the AC voltage of the country.

CHPI charger+battery pack

  1. Battery indicator (optional)
  2. Battery pack release button
  3. Power plug
  4. Charge LED (Yellow)
  5. AC on LED (Green)

2.2 The Charge LED keeps blinking (1Hz) during charging, and all functions are locked The LED indicator keeps lighting means charging is done.

D. Operation

1. Basic control function

l means lifting actuator (M1)
1+ : represents M1 extends
1-  : represents M1 retracts

2 means spread actuator (M2)
2-  : represents M2 retracts
2+ : represents M2 extends

HTF handset                H2T handset             Box Panel

2. Soft start & key tone

Function

| Combination key| Feedback (LED blinks or sound)
---|---|---
soft start  | ON| Press 1+, 1-buttons on HTF or H2T handset at the same time.|

Blinks 4 times, no sound

OFF

| Slinks 2 times, no sound
key tone

(for 2-motor model only)

| ON| Press 2+, 2- buttons on handset or panel at the same time. |

Blinks 2 times, beep once

OFF

|

Blinks 2 times, no sound

3. Error code trouble shooting

Display

| Information|

Disposal

---|---|---
| Low battery (less than 20V DC, tilting actuator can only retract)| charging battery pack at once.
| Lifting actuator over duty (after 4 mins continuos lifting)| stop operation for a while. The error message will gone automatically after sufficient rest.
| Lifting actuator overload| Find out and remove obstruction or improper load.
| spread actuator overload. | Please find out the cause. (Let the actuator moves in reverse direction over 2 seconds)
| Cumulative running time over 600K seconds on lifting actuator.| Call agency to replace the actuator.

Installation of cradle

COMFYGO PL-3000 Electric Easy Patient Lift A31

Installation processes:

  1. Insert the fixed shaft into the cradle.
  2. Align the hole on fixed shaft with the hole of lifting arm.
  3. Get the hexagon socket head shoulder screw Φ 10 M8 30 (part (1)) in proer sequence pass through the flat washer (part (2 ) lifting arm, fixed shaft (part (3)), lifting arm, and flat washer M8 Φ 16x Φ 8.4×1.6 (part (4) ) and secured with Nylon lock nut M8 (part (5)),
  4. Put the nut cap (part (6) ) onto the Nylon lock nut M8.

No.

| Description|

Qty

---|---|---

1

| Hexagon socket head shoulder screw Φ 10 M830|

1

2

| Flat washer Φ 20x Φ 10.5×1.5 White zinc|

1

3

| Fixed shaft, 20# steel |

1

4

| Flat washer M8 Φ 16x Φ 8.4×1.6|

1

5

| Nylon lock nut M8|

1

6

| Nut cap with 13mm, PP, Black|

1

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