ECOVACS DEEBOT T9 PLUS Robot Vacuum Instruction Manual

DEEBOT T9 PLUS Robot Vacuum

DEEBOT T9 +
Instruction Manua

Important Safety Instructions

IMPORTANT SAFETY INSTRUCTIONS
When using an electrical Appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE SAVE THESE INSTRUCTIONS

1. This Appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the Appliance in a safe way and understand the hazards involved. Children shall not play with the Appliance. Cleaning and user maintenance shall not be made by children without supervision.
2. Clear the area to be cleaned. Remove power cords and small objects from the floor that could entangle the Appliance. Tuck rug fringe under the rug base, and lift items such as curtains and tablecloths off the floor.
3. If there is a drop off in the cleaning area due to a step or stairs, you should operate the Appliance to ensure that it can detect the step without falling over the edge. It may become necessary to place a physical barrier at the edge to keep the unit from falling. Make sure the physical barrier is not a trip hazard.
4. Only use as described in this manual. Only use attachments recommended or sold by the manufacturer.
5. Please make sure your power supply source voltage matches the power voltage marked on the Auto-Empty Station.
6. For INDOOR household use ONLY. Do not use the Appliance in outdoor, commercial or industrial environments.
7. Use only the original rechargeable battery and Auto-Empty Station provided with the Appliance from the manufacturer. Non-rechargeable batteries are prohibited. For battery information, please refer to Specifications section.
8. Do not use without dust bin and/or filters in place.
9. Do not operate the Appliance in an area where there are lit candles or fragile objects.
10. Do not use in extremely hot or cold environments (below -5˚C/23˚F or above 40˚C/104˚F).
11. Keep hair, loose clothing, fingers, and all parts of body away from any openings and moving parts.
12. Do not operate the Appliance in a room where an infant or child is sleeping.
13. Do not use Appliance on wet surfaces or surfaces with standing water.
14. Do not allow the Appliance to pick up large objects like stones, large pieces of paper or any item that may clog the Appliance.
15. Do not use Appliance to pick up flammable or combustible materials such as gasoline, printer or copier toner, or use in areas where they may be present.
16. Do not use Appliance to pick up anything that is burning or smoking, such as cigarettes, matches, hot ashes, or anything that could cause a fire.
17. Do not put objects into the suction intake. Do not use if the suction intake is blocked. Keep the intake clear of dust, lint, hair, or anything that may reduce air flow.
18. Take care not to damage the power cord. Do not pull on or carry the Appliance or AutoEmpty Station by the power cord, use the power cord as a handle, close a door on the power cord, or pull power cord  aroundsharp edges or corners. Do not run Appliance over the power cord. Keep power cord away from hot surfaces.
19. If the power cord is damaged, it must be replaced by the manufacturer or its service agent in order to avoid a hazard.
20. Do not use with a damaged power cord or receptacle. Do not use the Appliance or AutoEmpty Station if it is not working properly, has been dropped, damaged, left outdoors, or come in contact with water. It must be repaired by the manufacturer or its service agent in order to avoid a hazard.
21. Do not use with a damaged power cord or receptacle. Do not use the Appliance or Auto- Empty Station if it is not working properly, has been dropped, damaged, left outdoors, or come in contact with water. It must be repaired by the manufacturer or its  ervice agent in order to avoid a hazard.
22. Turn OFF the power switch before cleaning or maintaining the Appliance.
23. The plug must be removed from the receptacle before cleaning or maintaining the Auto-Empty Station.
24. Remove the Appliance from the Auto-Empty Station, and turn OFF the power switch to the Appliance before removing the battery for disposal of the Appliance.
25. The battery must be removed and discarded according to local laws and regulations before disposal of the Appliance.
26. Please dispose of used batteries according to local laws and regulations.
27. Do not incinerate the Appliance even if it is severely damaged. The batteries can explode in a fire.
28. When not using the Auto-Empty Station for a long period of time, please unplug it.
29. The Appliance must be used in accordance with the directions in this Instruction Manual. ECOVACS ROBOTICS cannot be held liable or responsible for any damages or injuries caused by improper use.
30. The robot contains batteries that are only replaceable by skilled persons. To replace the robot’s battery, please contact Customer Service.
31. If the robot will not be used for a long time, power OFF the robot for storage and unplug the Auto-Empty Station.
32. WARNING: For the purposes of recharging the battery, only use the detachable supply unit CH1918 provided with the Appliance, or CH1822 sold separately as an accessory.

To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation.
To ensure compliance, operations at closer than this distance is not recommended. The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter.
To disable Wi-Fi module on DEEBOT, power the robot ON. Place the robot on the Auto-Empty Station making sure the Charging Contacts on DEEBOT and the Auto- Empty Station Pins make a connection.
Press and hold the AUTO Mode Button on the robot for 20 seconds until DEEBOT emits 3 beeps. To enable Wi-Fi module on DEEBOT, power the robot OFF and then power ON. The Wi- Fi module is turned on when DEEBOT is restarted.

| Class II
---|---
| Short-circuit-proof safety isolating transformer
| Switch mode power supply
| For indoor use only
| Direct current
| Alternating current

For EU Countries
For EU Declaration of Conformity information, visit https://www.ecovacs.com/global/compliance
Correct Disposal of this Product
This marking indicates that this product should not be disposed of with other household waste throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To recycle your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can safely recycle this product.
Air Freshener Capsule
Main Ingredients: Ethylene/Vinyl Acetate Copolymer, Fragrance
See manufacturing date, expiration date, and lot number on pack.
*Each unit will last up to 60 days based on 1 hour of use per day on ambient temperature conditions.
CAUTION:
USE ONLY AS DIRECTED. KEEP OUT OF REACH OF CHILDREN AND PETS. EYE IRRITANT. Avoid contact with eyes, skin, and clothing. In case of contact with skin or eyes, wash immediately with plenty of water for 15 minutes. If eye irritation persists, consult a physician. Do not ingest. IF SWALLOWED, do not induce vomitting; call physician or poison control center immediately. DO NOT PLACE NEAR HEAT OR OPEN FLAME. The product is not to be used by persons with reduced physical, sensory or mental capabilities. Used on DEEBOT and for indoor air deodorization only. Do not disassemble the capsule. Wash hands after handling. Keep away from foodstuffs, beverages and feed. Keep in a dry and well- ventilated place. Dispose in accordance with local regulation.

Package Contents

Note: Figures and illustrations are for reference only and may differ from actual product appearance. Product design and specifications are subject to changes without notice.

Product Diagram

Robot Auto-Empty Dust Bin

Bottom View

Auto-Empty Station Auto-Empty Station (Back) Auto-Empty Station (Top)

Auto-Empty Station (Bottom)

Power Cord OZMO Pro Oscillating System Air Freshener (Pre-installed)

Notes Before Cleaning

Tidy up the area to be cleaned by putting furniture, such as chairs, in their proper place.
During the first use, make sure each room door is open to help DEEBOT fully explore your house.
It may be necessary to place a physical barrier at the edge of a drop to stop the unit from falling over the edge.
Put away objects including cables, cloths and slippers, etc. on the floor to improve the cleaning efficiency.
Please do not stand in narrow spaces, such as hallways, and make sure not to block the Detection Sensor. Before using the product on a rug with tasseled edges, please fold the rug edges under.

ECOVACS HOME App

To enjoy all available features, it is recommended to control your DEEBOT via the ECOVACS HOME app.
Before you start, make sure that:

• Your mobile phone is connected to a Wi-Fi network.
• The 2.4GHz band wireless signal is enabled on your router.
• The Wi-Fi indicator light on DEEBOT is slowly flashing.

Wi-Fi Connection

Before Wi-Fi setup, make sure DEEBOT, mobile phone, and Wi-Fi network meet the following requirements.
DEEBOT and Mobile Phone Requirements

• DEEBOT is fully charged and the power switch of DEEBOT is turned on.
• Wi-Fi status light slowly flashes.
• Turn off mobile phone’s cellular data (you can turn it back on after setup).

Wi-Fi Network Requirements

• You are using a 2.4GHz or 2.4/5 GHz mixed network.
• Your router supports 802.11b/g/n and IPv4 protocol.
• Do not use a VPN (Virtual Private Network) or Proxy Server.
• Do not use a hidden network.
• WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
• WEP EAP (Enterprise Authentication Protocol) is not supported.
• Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North America (refer to local regulatory agency).
• If you are using a network extender/repeater, the network name (SSID) and password are the same as your primary network.

Operating DEEBOT

During the first cleaning:

1. Please make sure to install Air Freshener to create a home map in ECOVACS HOME App.
2. Please supervise DEEBOT and assist it should there be a problem.

1 Start
2 Pause

Note: The robot’s Control Panel stops glowing after the robot is paused for a few minutes. Press the AUTO Mode Button on DEEBOT to wake up the robot.
3 Return to Charge
Pressing for 3 seconds to send DEEBOT back to the Auto-Empty Station.

OZMO Pro Oscillating System

Note:

1. Install OZMO Pro Oscillating System for floor scrubbing.
2. With electric oscillating mopping up to 480 times per minute, OZMO Pro is applicable for areas of highly concentrated dirt or dust.
3. Before installing OZMO Pro, please make sure the contacts are thoroughly dry.
4. Please avoid using OZMO Pro on the carpet.

1 Add Water

To prolong the service life of OZMO Pro, it is recommended to use purified water or softened water.
Do not soak OZMO Pro in water.
2 Attach Disposable Mopping Pad 3 Dry Contacts Thoroughly
4 Install OZMO Pro
5 Start Cleaning
Air Freshener

1. Install Air Freshener Capsule

2. Dry Contacts Thoroughly
   

3. Install Air Freshene
   

4. Enable Air Freshening via ECOVACS HOME App

Regular Maintenance

To keep DEEBOT running at peak performance, perform maintenance tasks and replace parts with the following frequencies:

TrueDetect 3D Sensor
Universal Wheel
Anti-Drop Sensors
Bumper
Charging Contacts
Auto-Empty Station Pins| Once per week|

Before performing cleaning and maintenance tasks on DEEBOT, turn the robot OFF and unplug the Auto-Empty Station.
A multi-function Cleaning Tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges.
Note : ECOVACS manufactures various replacement parts and fittings. Please contact Customer Service for more information on replacement parts.

Maintain OZMO Pro Oscillating System

1. Remove OZMO Pro * After DEEBOT finishes mopping, please empty the reservoir.
2. Wipe OZMO Pro Clean* Wipe OZMO Pro Oscillating System with a clean, dry cloth. Do not soak into water.
3. Disposable Mopping Pad

Maintain Auto-Empty Dust Bin and Filters

Maintain Main Brush and Side Brushes

Main Brush                                Side Brushes

Maintain Auto-Empty Station

Note: Before performing cleaning and maintenance on Auto-Empty Station, unplug it first.

• For a proper maintenance, wipe with a clean dry cloth, and avoid using any detergent or cleaning spray.
  Auto-Empty Station Pins Infrared Signal Emitter Dust Bag

  1. Dispose the Dust Bag* The Dust Bag will be sealed by the handle so the dust will not leak.

  2. Clean the Blower Cover

  3. Install the Dust Bag
     

  4. Close the Dust Container Lid
     

Dust Evacuation Tube

1. Unscrew the Dust Evacuation Tube Cover
2. Uninstall the Dust Evacuation Tube Cover
3. Clean the Dust Evacuation Tube

Maintain Other Components

Note: Before cleaning the robot’s Charging Contacts and Auto-Empty Station Pins, turn the robot OFF and unplug the Auto-Empty Station. Wipe the components with a clean, dry cloth. Avoid using cleaning sprays or detergents.

Indicator Light

DEEBOT
DEEBOT will tell you something is wrong with an indicator light and voice report. More detailed support is available through the ECOVACS HOME and online website.

The robot is paused while cleaning.
AUTO Mode Button flashes WHITE.| The robot is charging.
The robot is starting.
The robot is relocating.
AUTO Mode Button glows a solid RED.| The robot has low battery.
AUTO Mode Button flashes RED.| The robot has a problem.

Auto-Empty Station
The light effect of the Status Indicator on Auto-Empty Station corresponds to different conditions and solutions. For more support, please refer to ECOVACS HOME App or the Troubleshooting Section of this manual.

Bag.
The Auto-Empty Station failed to Auto-Empty the dust.| Please check the solution in the App.
The Dust Container Lid is not closed.| Please make sure the Dust Container Lid is firmly closed.

Troubleshooting

Charging Contacts have connected to the Auto-Empty Station Pins.
The Power Cord is not connected to the Auto-Empty Station.| Make sure the Power Cord is firmly connected to the Auto-Empty Station.
The Auto-Empty Station is not connected to thepower supply.| Make sure the Auto-Empty Station is connected to the power supply.
The battery is completely discharged.| Please contact Customer Care for help.
2| DEEBOT cannot return to the
Auto-Empty Station.| The Auto-Empty Station is not correctly connected.| Make sure the Auto-Empty Station is correctly connected.
The Auto-Empty Station is manually moved during thecleaning.| It is suggested not to move the Auto-Empty Station during the cleaning.
DEEBOT is paused for more than 90 minutes.| It is suggested not to pause DEEBOT for more than 90 minutes.
DEEBOT did not start cleaning from the Auto-Empty Station.| Make sure DEEBOT starts cleaning from the Auto-Empty Station.
3| DEEBOT gets stuck while working and stops.| DEEBOT is tangled with something on the
floor (electrical wires, curtains, carpet fringing, etc.).| DEEBOT will try various ways to free itself. If it is unsuccessful,
manually remove the obstacles and restart.
| DEEBOT might be stuck under furniture with an entrance of similar height.| Please set a physical barrier, or set a Virtual Boundary in the ECOVACS HOME App.
4| DEEBOT returns to the Auto-Empty Station before it has finished cleaning.| Working time varies according to floor surface, room complexity and the Cleaning Mode selected. When the battery gets low, DEEBOT automatically
switches to Recharge Mode and returns to the Auto-Empty Station to recharge itself.| Turn on Continuous Cleaning function in ECOVACS HOME App.
DEEBOT will automatically resume the uncompleted cleaning
cycle when Continuous Cleaning is enabled.
DEEBOT is unable to reach certain areas blocked by furniture or barriers.| Tidy up the area to be cleaned by putting furniture and small objects in their proper place.
The Auto-Empty Station is too distant from the center of the house.| Please place the Auto-Empty Station against the wall of a central room of the house.
5| DEEBOT does not clean
automatically at the scheduled time.| Time Scheduling function is cancelled.| Program DEEBOT to clean at specific times using the ECOVACS HOME App.
DEEBOT is switched OFF.| Switch ON DEEBOT.
The robot’s battery is low.| Keep DEEBOT switched ON and connected to the Auto-Empty Station to make sure it has a full battery to work at any time.
6| DEEBOT misses cleaning spots to be cleaned, or repeats cleaning the area cleaned.| The cleaning cycle is interfered by small objects or barriers on the floor.| Remove power cords and small objects from the floor to ensure cleaning efficiency. DEEBOT will automatically clean the area missed, please avoid moving DEEBOT manually or block the path
during the cleaning cycle.
DEEBOT is working on slippery polished floors.| Make sure the floor wax is dried before DEEBOT starts cleaning.
DEEBOT is unable to reach certain areas blocked by furniture or barriers.| Tidy up the area to be cleaned by putting furniture and small objects in their proper place.
The TrueMapping Distance Sensor is blocked.| Remove the objects that are blocking the TrueMapping Distance Sensor.
7| DEEBOT is not able to connect to the home Wi-Fi network.| Incorrect home Wi-Fi username or password entered.| Enter the correct home Wi-Fi username and password.
Incorrect App installed.| Please download and install ECOVACS HOME App.
DEEBOT is not within range of your home Wi-Fi signal.| Make sure DEEBOT is within range of your home Wi-Fi signal.
Network setup started before DEEBOT was ready.| Turn ON Power Switch. Press the RESET Button. DEEBOT is ready for network setup when its Wi-Fi Indicator light flashes slowly.
DEEBOT does not support 5 GHz Wi-Fi.| Make sure the robot has been connected with 2.4 GHz Wi-Fi network.
Your smartphone’s operating system needs to be updated.| Update your smartphone’s operating system.
8| DEEBOT does not clean the
whole area.| The cleaning area is not tidy.| Remove small objects from the floor and tidy up the cleaning area before DEEBOT starts cleaning.
9| DEEBOT reservoir drops out of place during use.| The reservoir is not correctly installed.| Make sure DEEBOT reservoir clicks into place when installing.
10| DEEBOT Side Brushes drop out of place during use.| The Side Brushes are not correctly installed.| Make sure the Side Brushes click into place when installing.
11| DEEBOT does not start autoemptying after returning to the  Auto-Empty Station.| The Dust Container Lid is not closed.| Close the Dust Container Lid.
The Dust Bag is not installed to the Auto-Empty Station.| Install the Dust Bag and close the Dust Container Lid.
Manually move DEEBOT to the Auto-Empty Station will not trigger Auto- Emptying.| In order to make sure DEEBOT starts auto-emptying successfully, avoid picking up and moving the Auto-Empty Station during the cleaning.
DEEBOT returns to the Auto-Emptying Station running Video Manager in the App.| This is normal.
Do Not Disturb mode is enabled in ECOVACS HOME App.| This is normal. Disable Do Not Disturb mode in the App, or start auto-emptying manually.
The Dust Bag is full.| Replace the Dust Bag and close the Dust Container Lid.
If the possible causes are excluded, it might be a component malfunction.| Please contact customer service.
12| DEEBOT fails to auto-empty the Dust Bin.| The Auto-Empty Dust Bin is not installed.| Please install the Auto-Empty Dust Bin with two Auto-Empty Outlets on the bottom.
The Dust Bag is full.| Replace the Dust Bag and close the Dust Container Lid.
The Auto-Empty Outlets on the Auto-Empty Dust Bin is stuck by debris.| Uninstall the Auto-Empty Dust Bin and clean the debris on the
Auto-Empty Outlets.
Dust Evacuation Tube is blocked.| Clean the Dust Evacuation Tube.
13| There is debris in the Dust
Container.| Fine particles are absorbed inside the Dust Container through the Dust Bag.| Clean the Dust Container Lid and inner wall.
The Dust Bag is damaged.| Check the Dust Bag and replace it.
14| DEEBOT leaks dust or debris while cleaning.| The Auto-Empty Outlets are stuck by debris.| Uninstall the Auto-Empty Dust Bin and clear the debris.
15| The Base is dirty.| Main Brush has debris on it and requires cleaning.| Clean the Main Brush.
16| There is no fragrance when using Air Freshener.| Fan malfunction.| Wipe the contacts and make sure Air Freshener is in contact.
The Air Freshener Capsule is not installed.| Please install the Air Freshener Capsule.
The Air Freshener Capsule reached its service life.| Please replace the Air Freshener Capsule. For more information for replacements, please visit https://www.ecovacs.com/global.
17| Air Freshener makes an abnormal noise.| Objects have fallen into the Air Freshener.| Please contact Customer Service for assistance.

Technical Specifications

20V = 1A
Auto-Empty Station Model| CH1918| CH1822 (Sold Separately)
| Rated Input| For European Union Only| 220-240V — 50-60Hz 0.3A| Rated Input| 100-240V -,- 50-60Hz 0.5A
For Russia Only| 220V 50-60Hz 0.3A
Rated Output (Charging)| 20V= 1A| Rated Output| 20V 1A
Power (Auto-Emptying)| 1000W| /
Frequency bands| 2400-2483.5MHz
Off Mode Power| Less than 0.50W
Networked Standby Power| Less than 2.00W

Output power of the Wi-Fi module is less than 100mW.
Note: Technical and design specifications may be changed for continuous product improvement.

Ecovacs Robotics Co., Ltd.
No. 18 You Xiang Road, Wuzhong
District, Suzhou City, Jiangsu Province, P.R.China

References

• Product Compliance - ECOVACS
• Robot Vacuum Cleaners | Auto Cleaning Robots - ECOVACS Website-ECOVACS Website
• Product Compliance-ECOVACS Website
• Robot Vacuum Cleaners | Auto Cleaning Robots - ECOVACS US
• Robot Vacuum Cleaners | Auto Cleaning Robots - ECOVACS Website - ECOVACS

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