ECOVACS DBX41 Floor Cleaning Robot Instructions

ECOVACS DBX41 Floor Cleaning Robot

Product Information

• Specifications:
  • Type of Object: Floor Cleaning Robot
  • Brand: Ecovacs
  • Model: DBX41
  • Manufacturer: Ecovacs Home Service Robotics Co., Ltd.
  • Address: No.518 Songwei Road, Wusongjiang Industry Park, Guoxiang Street, Wuzhong District, Suzhou, Jiangsu, China

Product Usage Instructions

• Initial Setup:
  • Before using the Floor Cleaning Robot, ensure it is fully charged by placing it on the charging dock for at least 4 hours.
• Operating the Robot:
  • a. Press the power button to turn on the robot.
  • b. Select the cleaning mode (e.g., auto, spot clean) using the control panel or remote.
  • c. Place the robot in the centre of the room and press start to begin cleaning.
• Maintenance:
  • a. Regularly empty the dustbin and clean the filter to maintain optimal performance.
  • b. Check the brushes for any debris or entanglement and remove them if necessary.

FAQs

• Q: How often should I clean the filter?
  • A: It is recommended to clean the filter every 2 weeks for efficient operation.
• Q: Can the robot be used on carpets?
  • A: Yes, the Floor Cleaning Robot is suitable for use on low-pile carpets.

Important Safety Instructions

When using an electrical Appliance, basic precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE SAVE THESE INSTRUCTIONS

1. This Appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the Appliance in a safe way and understand the hazards involved. Children shall not play with the Appliance. Cleaning and user maintenance shall not be done by children without supervision.
2. Clear the area to be cleaned. Remove power cords and small objects from the floor that could entangle the Appliance. Tuck rug fringe under the rug base, and lift items such as curtains and tablecloths off the floor.
3. If there is a drop-off in the cleaning area due to a step or stairs, you should operate the Appliance to ensure that it can detect the step without falling over the edge. It may become necessary to place a physical barrier at the edge to keep the unit from falling. Make sure the physical barrier is not a trip hazard.
4. Only use as described in this manual. Only use attachments recommended or sold by the manufacturer.
5. Please make sure your power supply source voltage matches the power voltage marked on the Auto-Empty Station.
6. For INDOOR household use ONLY. Do not use the Appliance in outdoor, commercial or industrial environments.
7. Use only the original rechargeable battery and Auto- Auto-Empty station provided with the Appliance from the manufacturer. Non-rechargeable batteries are prohibited. For battery information, please refer to the Specifications section.
8. Do not use without a dust bin and/or filters in place.
9. Do not operate the Appliance in an area where there are lit candles or fragile objects.
10. Do not use in extremely hot or cold environments (below -5˚C/23˚F or above 40˚C/104˚F).
11. Keep hair, loose clothing, fingers, and all parts of the body away from any openings and moving parts.
12. Do not operate the Appliance in a room where an infant or child is sleeping.
13. Do not use the Appliance on wet surfaces or surfaces with standing water.
14. Do not allow the Appliance to pick up large objects like stones, large pieces of paper or any item that may clog the Appliance.
15. Do not use Appliances to pick up flammable or combustible materials such as gasoline, printer or copier toner, or use in areas where they may be present.
16. Do not use Appliances to pick up anything that is burning or smoking, such as cigarettes, matches, hot ashes, or anything that could cause a fire.
17. Do not put objects into the suction intake. Do not use if the suction intake is blocked. Keep the intake clear of dust, lint, hair, or anything that may reduce airflow.
18. Take care not to damage the power cord. Do not pull on or carry the Appliance or Auto-Empty Station by the power cord, use the power cord as a handle, close a door on the power cord, or pull the power cord around sharp edges or corners. Do not run the Appliance over the power cord. Keep the power cord away from hot surfaces.
19. If the power cord is damaged, it must be replaced by the manufacturer or its service agent to avoid a hazard.
20. Do not use a damaged power cord or receptacle. Do not use the Appliance or Auto-Empty Station if it is not working properly, has been dropped, damaged, left outdoors, or comes in contact with water. It must be repaired by the manufacturer or its service agent to avoid a hazard.
21. Do not use a damaged power cord or receptacle. Do not use the Appliance or Auto-Empty Station if it is not working properly, has been dropped, damaged, left outdoors, or comes in contact with water. It must be repaired by the manufacturer or its service agent to avoid a hazard.
22. Turn OFF the power switch before cleaning or maintaining the Appliance.
23. The plug must be removed from the receptacle before cleaning or maintaining the Auto-Empty Station.
24. Remove the Appliance from the Auto-Empty Station, and turn OFF the power switch to the Appliance before removing the battery for disposal of the Appliance.
25. The battery must be removed and discarded according to local laws and regulations before disposal of the Appliance.
26. Please dispose of used batteries according to local laws and regulations.
27. Do not incinerate the Appliance even if it is severely damaged. The batteries can explode in a fire.
28. When not using the Auto-Empty Station for a long period, please unplug it.
29. The Appliance must be used by the directions in this Instruction Manual. ECOVACS ROBOTICS cannot be held liable or responsible for any damages or injuries caused by improper use.
30. The robot contains batteries that are only replaceable by skilled persons. To replace the robot’s battery, please contact Customer Service.
31. If the robot will not be used for a long time, power OFF the robot for storage and unplug the Auto-Empty Station.
32. WARNING: To recharge the battery, only use the detachable supply unit CH1918 provided with the Appliance, or CH1822 sold separately as an accessory.

To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended. The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter. To disable the Wi-Fi module on DEEBOT, power the robot ON. Place the robot on the Auto-Empty Station making sure the Charging Contacts on DEEBOT and the Auto-Empty Station Pins make a connection. Press and hold the AUTO Mode Button on the robot for 20 seconds until DEEBOT emits 3 beeps. To enable the Wi-Fi module on DEEBOT, power the robot OFF and then power it ON. The Wi-Fi module is turned on when DEEBOT is restarted.

For UK

• For UK Declaration of Conformity information, visit https://www.ecovacs.com/global/compliance.

Correct Disposal of this Product
This marking indicates that this product should not be disposed of with other household waste throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To recycle your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can safely recycle this product.

Package Contents

Note: Figures and illustrations are for reference only and may differ from actual product appearance. Product design and specifications are subject to changes without notice.

Product Diagram

Robot

Auto-Empty Dust Bin

Bottom View

Auto-Empty Station

Auto-Empty Station (Back)

Auto-Empty Station (Top)

Auto-Empty Station (Bottom)

Power Cord

Reservoir

Notes Before Cleaning

• Tidy up the area to be cleaned by putting furniture, such as chairs, in their proper place.
• During the first use, make sure each room door is open to help DEEBOT fully explore your house.
• It may be necessary to place a physical barrier at the edge of a drop to stop the unit from falling over the edge.
• Put away objects including cables, clothes slippers, etc. on the floor to improve the cleaning efficiency.
• Before using the product on a rug with tasselled edges, please fold the rug edges under.
• Please do not stand in narrow spaces, such as hallways, and make sure not to block the LDS Laser Distance Sensor.

Quick Start

1. Remove Protective Materials
2. Assemble Auto-Empty Station
3. Install Side Brushes

Charging DEEBOT

1. Auto-Empty Station Placement
2. Power ON
3. Charge DEEBOT

ECOVACS HOME App

• To enjoy all available features, it is recommended to control your DEEBOT via the ECOVACS HOME app.

Before you start, make sure that:

• Your mobile phone is connected to a Wi-Fi network.
• The 2.4GHz band wireless signal is enabled on your router.
• The Wi-Fi indicator light on DEEBOT is slowly flashing.
• Tips: If you have any problems during the Wi-Fi setup process, refer to the Troubleshooting > Wi-Fi Connection section in this manual.

Operating DEEBOT

During the first cleaning, please supervise DEEBOT and assist it should there be a problem.

1. Start
2. Pause
   • Note: The robot’s Control Panel stops glowing after the robot is paused for a few minutes. Press the AUTO Mode Button on DEEBOT to wake up the robot.
3. Return to Charge
   • Pressing for 3 seconds to send DEEBOT back to the Auto-Empty Station.
   • When the Auto-Empty Station is connected to power, DEEBOT automatically returns to the station to charge and empty the Dust Bin as needed.

OZMO Mopping System

1. Note: To prolong the service life of the reservoir, it is recommended to use purified water or softened water for the OZMO mopping system.
2. Note: When DEEBOT is mopping, DEEBOT automatically detects the carpet and keeps away from it. If you need to clean the carpet, please uninstall the mopping pad plate first.

Regular Maintenance

To keep DEEBOT running at peak performance, perform maintenance tasks and replace parts with the following frequencies:

prompted by the Indicator Light/ECOVACS HOME App.
Reservoir/Mopping Pad Plate| After each use| /
Side Brush| Once every 2 weeks| Every 3-6 months
Main Brush| Once per week| Every 6-12 months
Antibacterial Filter| Once per week| Every 3-6 months
Universal Wheel Anti-Drop Sensors Bumper Charging Contacts Auto-Empty Station Pins| Once per week| /

Before performing cleaning and maintenance tasks on DEEBOT, turn the robot OFF and unplug the Auto-Empty Station. A multi-function Cleaning Tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges.
Note: ECOVACS manufactures various replacement parts and fittings. Please contact Customer Service for more information on replacement parts.

OZMO Mopping System

Auto-Empty Dust Bin and Filters

Main Brush and Side Brushes

• Main Brush
• Side Brushes

Auto-Empty Station

• Note: Before performing cleaning and maintenance on Auto-Empty Station, unplug it first.
• For proper maintenance, wipe with a clean dry cloth, and avoid using any detergent or cleaning spray.

Auto-Empty Station Pins

Infrared Signal Emitter

Antibacterial Dust Bag

1. Dispose of the Antibacterial Dust Bag
2. Clean the Blower Cover
3. Install the Antibacterial Dust Bag
4. Close the Dust Container Lid

Dust Evacuation Tube

• Unscrew the Dust Evacuation Tube Cover
• Uninstall the Dust Evacuation Tube Cover
• Clean the Dust EvacuationTube

Other Components

Note: Before cleaning the robot’s Charging Contacts and Auto-Empty Station Pins, turn the robot OFF and unplug the Auto-Empty Station.

Storage

If DEEBOT will not be used for a while, fully charge DEEBOT and power OFF before storage. Charge DEEBOT every 1.5 months to prevent battery drain.

Note: When DEEBOT is not cleaning, it is recommended to keep DEEBOT powered ON and charging.

Indicator Light

DEEBOT will tell you something is wrong with an indicator light and voice report. More detailed support is available through the ECOVACS HOME and online website.

AUTO Mode Button glows a solid WHITE.

| The robot is cleaning.
The robot pauses while cleaning.
AUTO Mode Button flashes WHITE.| The robot is charging.
The robot is starting.
The robot is relocating.
AUTO Mode Button glows a solid RED.| The robot has a low battery.
AUTO Mode Button flashes RED.| The robot has a problem.

Troubleshooting

Charging Contacts have connected to the Auto-Empty Station Pins.
The Power Cord is not connected to the Auto-Empty Station.| Make sure the Power Cord is firmly connected to the Auto-Empty Station.
The Auto-Empty Station is not connected to the power supply.| Make sure the Auto-Empty Station is connected to the power supply.
The battery is completely discharged.| Please contact Customer Care for help.
2| DEEBOT cannot return to the Auto-Empty Station.| The Auto-Empty Station is not correctly connected.| Make sure the Auto-Empty Station is correctly connected.
The Auto-Empty Station is manually moved during the cleaning.| It is suggested not to move the Auto-Empty Station during the cleaning.
DEEBOT is paused for more than 90 minutes.| It is suggested not to pause DEEBOT for more than 90 minutes.
DEEBOT did not start cleaning from the Auto-Empty Station.| Make sure DEEBOT starts cleaning from the Auto-Empty Station.
3| DEEBOT gets stuck while working and stops.| DEEBOT is tangled with something on the floor (electrical wires, curtains, carpet fringing, etc.).| DEEBOT will try various ways to free itself. If it is unsuccessful, manually remove the obstacles and restart.
DEEBOT might be stuck under furniture with an entrance of similar height.| Please set a physical barrier, or set a Virtual Boundary in the ECOVACS HOME App.
No.| Malfunction| Possible Causes| Solutions
---|---|---|---
4| DEEBOT returns to the Auto-Empty Station before it has finished cleaning.| Working time varies according to floor surface, room complexity and the Cleaning Mode selected. When the battery gets low, DEEBOT automatically switches to Recharge Mode and returns to the Auto-Empty Station to recharge itself.| Turn on the Continuous Cleaning function in the ECOVACS HOME App. DEEBOT will automatically resume the uncompleted cleaning cycle when Continuous Cleaning is enabled.
DEEBOT is unable to reach certain areas blocked by furniture or barriers.| Tidy up the area to be cleaned by putting furniture and small objects in their proper place.
The Auto-Empty Station is too distant from the centre of the house.| Please place the Auto-Empty Station against the wall of a central room of the house.
5| DEEBOT does not clean automatically at the scheduled time.| The time Scheduling function is cancelled.| Program DEEBOT to clean at specific times using the ECOVACS HOME App.
DEEBOT is switched OFF.| Switch ON DEEBOT.
The robot’s battery is low.| Keep DEEBOT switched ON and connected to the Auto-Empty Station to make sure it has a full battery to work at any time.
6| The water is not coming out of the Reservoir when DEEBOT is mopping.| The water inlet filter on the bottom of the Reservoir is clogged.| Unscrew the water inlet on the bottom of the Reservoir and clean the filter.
The Reservoir runs out of water.| Add water into the Reservoir.
The water outlets on the bottom of DEEBOT are clogged.| Check the water outlets on the bottom and clean them.
No.| Malfunction| Possible Causes| Solutions
---|---|---|---
7| DEEBOT misses cleaning spots to be cleaned or repeats cleaning the area cleaned.| The cleaning cycle is interfered with by small objects or barriers on the floor.| Remove power cords and small objects from the floor to ensure cleaning efficiency. DEEBOT will automatically clean the area missed, please avoid moving DEEBOT manually or block the path during the cleaning cycle.
DEEBOT is working on slippery polished floors.| Make sure the floor wax is dried before DEEBOT starts cleaning.
DEEBOT is unable to reach certain areas blocked by furniture or barriers.| Tidy up the area to be cleaned by putting furniture and small objects in their proper place.
The TrueMapping Distance Sensor is blocked.| Remove the objects that are blocking the TrueMapping Distance Sensor.
8| DEEBOT is making too much noise when cleaning.| DEEBOT is tangled or blocked with debris.| Clean DEEBOT and restart. If the trouble persists, please contact Customer Care.
9| DEEBOT is not able to connect to the home Wi-Fi network.| Incorrect home Wi-Fi username or password entered.| Enter the correct home Wi-Fi username and password.
Incorrect App installed.| Please download and install the ECOVACS HOME App.
DEEBOT is not within range of your home Wi-Fi signal.| Make sure DEEBOT is within range of your home Wi-Fi signal.
The network setup started before DEEBOT was ready.| Turn ON the Power Switch. Press the RESET Button. DEEBOT is ready for network setup when its Wi-Fi Indicator light flashes slowly.
DEEBOT does not support 5 GHz Wi-Fi.| Make sure the robot has been connected to a 2.4 GHz Wi-Fi network.
Your smartphone’s operating system needs to be updated.| Update your smartphone’s operating system.
No.| Malfunction| Possible Causes| Solutions
---|---|---|---
10| DEEBOT does not clean the whole area.| The cleaning area is not tidy.| Remove small objects from the floor and tidy up the cleaning area before DEEBOT starts cleaning.
11| DEEBOT reservoir drops out of place during use.| The reservoir is not correctly installed.| Make sure the DEEBOT reservoir clicks into place when installing.
12| DEEBOT Side Brushes drop out of place during use.| The Side Brushes are not correctly installed.| Make sure the Side Brushes click into place when installing.
13| DEEBOT does not start auto-emptying after returning to the Auto-Empty Station.| The Dust Container Lid is not closed.| Close the Dust Container Lid.
The Antibacterial Dust Bag is not installed in the Auto-Empty Station.| Install the Antibacterial Dust Bag and close the Dust Container Lid.
Manually moving DEEBOT to the Auto-Empty Station will not trigger Auto- Emptying.| To make sure DEEBOT starts auto-emptying successfully, avoid picking up and moving the Auto-Empty Station during the cleaning.
DEEBOT returns to the Auto-Emptying Station running Video Manager in the App.| This is normal.
Do Not Disturb mode is enabled in the ECOVACS HOME App.| This is normal. Disable Do Not Disturb mode in the App, or start auto-emptying manually.
The Antibacterial Dust Bag is full.| Replace the Antibacterial Dust Bag and close the Dust Container Lid.
If the possible causes are excluded, it might be a component malfunction.| Please contact customer service.
No.| Malfunction| Possible Causes| Solutions
---|---|---|---
14| DEEBOT fails to auto-empty the Dust Bin.| The Auto-Empty Dust Bin is not installed.| Please install the Auto-Empty Dust Bin with two Auto-Empty Outlets on the bottom.
The Antibacterial Dust Bag is full.| Replace the Antibacterial Dust Bag and close the Dust Container Lid.
The Auto-Empty Outlets on the Auto-Empty Dust Bin is stuck by debris.| Uninstall the Auto-Empty Dust Bin and clean the debris on the Auto-Empty Outlets.
Dust Evacuation Tube is blocked.| Clean the Dust Evacuation Tube.
15| There is debris in the Dust Container.| Fine particles are absorbed inside the Dust Container through the Antibacterial Dust Bag.| Clean the Dust Container Lid and inner wall.
The Antibacterial Dust Bag is damaged.| Check the Antibacterial Dust Bag and replace it.
16| DEEBOT leaks dust or debris while cleaning.| The Auto-Empty Outlets are stuck by debris.| Uninstall the Auto-Empty Dust Bin and clear the debris.
17| The Base is dirty.| The Main Brush has debris on it and requires cleaning.| Clean the Main Brush.

Wi-Fi Connection

Before Wi-Fi setup, make sure DEEBOT, mobile phone, and Wi-Fi network meet the following requirements.

DEEBOT and Mobile Phone Requirements

• DEEBOT is fully charged and the power switch of DEEBOT is turned on.
• The Wi-Fi status light slowly flashes.
• Turn off the mobile phone’s cellular data (you can turn it back on after setup).

Wi-Fi Network Requirements

• You are using a 2.4GHz or 2.4/5 GHz mixed network.
• Your router supports 802.11b/g/n and IPv4 protocol.
• Do not use a VPN (Virtual Private Network) or Proxy Server.
• Do not use a hidden network.
• WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
• WEP EAP (Enterprise Authentication Protocol) is not supported.
• Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North America (refer to local regulatory agency).
• If you are using a network extender/repeater, the network name (SSID) and password are the same as your primary network.

Technical Specifications

The output power of the Wi-Fi module is less than 100mW.
Note: Technical and design specifications may be changed for continuous product improvement.

• Ecovacs Robotics Co., Ltd.
• No.518 Songwei Road, Wusongjiang Industry Park, Guoxiang Street,
• Wuzhong District, Suzhou, Jiangsu, China.
• 451-2241-1600

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