GE 10CT Cync Tile Light Installation Guide

June 13, 2024
GE

CYNC Hexagon Panel Installation Guide

Let’s Do It

What’s Included:| | | | | | | | | | | |
---|---|---|---|---|---|---|---|---|---|---|---|---
10 Pack| (10) Hexagon
Panels| Control
Box| Power
Supply w/ Plug| (9) Linking
Cables| (12) Adhesive
Strips| (30) Traceless
Nails| (2) Control
Box Mounting
Screws| (10) Layout
Templates| Cleaning
Wipe| Level| Orientation
Tool| Panel Remover
Tool
7 Pack| (7) Hexagon
panels| Control
Box| Power Supply w/ Plug| (6) Linking
Cables| (9) Adhesive
Strips| (21) Traceless
Nails| (2) Control
Box Mounting
Screws| (7) Layout
Templates| Cleaning
Wipe| Level| Orientation
Tool| Panel Remover
Tool
5 Pack Expansion| (5) Hexagon
Panels| | | (5) Linking
Cables| (6) Adhesive
Strips| (15) Traceless
Nails| | (5) Layout
Templates| | | |

Before You Get Started

Important Note: Properly Connect Your Panels.
Read these instructions completely and carefully.
Your Hexagon Panels include two types of ports: Input Ports and Output Ports. Your linking cables must be properly installed to ensure that each Hexagon Panel has power. Here’s what to know:
Input Ports are identified with an arrow. Power comes INTO this port Connect the control box (first panel) or the linking cable from the previous Hexagon Panel into the port marked with an arrow.
Output Ports are identified with numbers. Power LEAVES through this port to provide power to the next Hexagon Panel in your design. Connect the linking cable to any one of the five ports to power the next Hexagon Panel in the sequence. Select the Output Port closest to the Input Port on the next Panel.
Note: One power adapter can power up to 20 Hexagon Panels. For any pattern needing more than 20 Hexagon Panels, you will need to purchase an additional set with an additional power adapter.

Panels are connected in series. Do not use more than one Output Port on any Hexagon Panel.

GE is a trademark of General Electric Company. Used under trademark license.

The Cync App, powered by Savant, walks through Hexagon Panel layout and installation step by step. Start with the Cync App for the best experience. Use these instructions for reference.

Download the CYNC App & Power the First Hexagon Panel

  1. Download the Cync App.
  2. Connect the control box and power adapter o the first Hexagon Panel using the Input Port (marked with an arrow)
  3. Connect the control box cable by aligning the fab with the indentation on the cable and press the connector downwards to snap info the mounting bracket
  4. Power on the Hexagon Panel, – Keep lights on during installation on to ensure linking cables are properly connected
  5. Connect 1o the Cync App and complete setup,

Preparing the Wall

  1. Clean the wall with the provided cleaning wipe and let dry before moving forward with the installation.
  2. Select a pattern in the Cync App or create your own layout.
  3. Use the layout template to create your design by peeling the backing off the removable adhesive and sticking the layout template to your wall.
  4. Each layout template must be touching at least one flat side of another layout template to complete installation.
  5. Adjust and position templates until you’re satisfied with your design. Ensure your layout is not sloping by using the included level.
  6. Determine the Hexagon Panel that will connect to the control box and power adapter (likely the one closest to your wall socket). This will be the first panel installed in the next step.

Note: Double check your design before proceeding to the next step. Once the Hexagon Panels are installed, they may be difficult to readjust

GE 10CT Cync Tile Light - Fig 5

Installing the First Hexagon Panel

  1. Ensure the control box has been connected to the first Hexagon Panel.

  2. Determine the Output Port to connect to the second Hexagon Panel. Select the Output Port that’s touching the side of the second Hexagon Panel you’re connecting to.

  3. Insert the linking cable into the desired Output Port BEFORE MOUNTING TO WALL.
    GE 10CT Cync Tile Light - Fig 6

  4. Remove the first layout template from the wall. Leave the other templates in place for now.

  5. Adhere the first Hexagon Panel to the wall by using one removable adhesive pad. Stick one side to the back of the Hexagon Panel. Place the level on top of the Hexagon Panel to ensure it is installed straight, then stick the Hexagon Panel to the wall. PRESS AND GENTLY HOLD FOR 30 SECONDS.

GE 10CT Cync Tile Light - Fig 7

Installing Middle Panels

Repeat these steps to install all middle panels

  1. Rotate the next Hexagon Panel so that the Input Port side aligns with the Output Port of the previous Hexagon Panel.

  2. Determine the Output Port to connect to the next Hexagon Panel. Select the Output Port that’s touching the side of the next Hexagon Panel you’re connecting to.

  3. Insert the linking cable into the desired Output Port BEFORE MOUNTING TO WALL.
    GE 10CT Cync Tile Light - Fig 8

  4. Remove the layout template of the Hexagon Panel you are installing. Leave the other templates in place for now.

  5. Insert the linking cable from the previous Hexagon Panel into the Input Port. After inserting the linking cable from the previous Hexagon Panel, note that the Panel should light up if the cable is connected correctly. If it does not light up, ensure that the control box is plugged in and turned on, and re-check your connection.

  6. Use the orientation tool to properly align the Hexagon Panel. Slide the tool on the Hexagon Panel side that will touch the previously installed Hexagon Panel.

  7. Adhere to wall by using the removable adhesive pads. Stick one side to the back of the Hexagon Panel. Guide the Hexagon Panel into position by sliding the Orientation Tool over the side of the installed Hexagon Panel touching the one you are about to install. Once in position, stick the Panel to the wall. PRESS AND GENTLY HOLD FOR 30 SECONDS.

Installing Final Panel

  1. Rotate the final Hexagon Panel so that the Input Port side aligns with the Output Port of the previous Hexagon Panel.

  2. There’s no Output Port connection required for this Hexagon Panel.

  3. Remove the last layout template from the wall.
    GE 10CT Cync Tile Light - Fig 9

  4. As with the middle Panels, after inserting the linking cable from the previous Panels, note that the panel should light up if the cable is connected correctly. If it does not light up, ensure that the control box is plugged in and turned on, and re-check your connection.

  5. Use the Orientation Tool to properly align the last Hexagon Panel if needed in your layout

  6. Adhere to wall by using the removable adhesive pads. Stick one side to the back of the Hexagon Panel and the other side to the wall. PRESS AND GENTLY HOLD FOR 30 SECONDS.

  7. Set up light shows and scenes all through the CYNC app. 8. Enjoy!

GE 10CT Cync Tile Light - Fig 10

Fasten Hexagon Panels with Nails (Optional)
Adhesive pads may not adhere to some surfaces, including wallpaper, brick, textured or porous surfaces. Nails may be required to complete installation.

  1. Disconnect the Hexagon Panel from power, then use the removal tool to separate the Hexagon Panel from its bracket
  2. Place the mounting bracket on the wall with the Input and Output Ports facing away from the wall.
  3. Gently hammer three traceless nails into the provided nail holes.
  4. Orient the Hexagon Panel so the Arrows (Output Port) on the Hexagon Panel and its mounting bracket align. Gently press the Hexagon Panel until it clicks into place.
  5. Reconnect the Hexagon Panel to the power. Note that the Panel should light up if the cable is connected correctly. If it does not light up, ensure that the control box is plugged in and turned on, and re-check your connection.

GE 10CT Cync Tile Light - Fig 11

How to Use the Panel Remover Tool

  1. The Hexagon Panels can be separated from their mounting brackets by inserting the Panel Remover Tool between the Hexagon Panel and mounting bracket and gently unlatching the bracket. Repeat on each side of the bracket.

GE 10CT Cync Tile Light - Fig 12

Note: If the Panel Remover Tool is not available, gently pull on only one side of the Hexagon Panel. Do not pull on Hexagon Panel from two sides at once as this may cause damage.

Removing and  Repositioning (If Needed)

To remove:

  1. Unplug power.

  2. Use the Panel Remover Tool to separate the Hexagon Panel from the bracket.

  3. Pull the tab to stretch the tab slowly against the wall, and remove the bracket and linking cable. To avoid damage, use hand to hold the bracket when pulling. Never pull the adhesive tab toward you (may damage wall paint).
    Note: In case of nail installation, remove the adhesive first, then hold bracket to pull out nail.

  4. Repeat to remove all Panels.

To reposition:

  1. Adhesive strips are not reusable, please purchase new adhesive strips to reinstall.
  2. Choose a new design, and follow the guide to install.

You’ve Got This!

And we’re here to help. Get support at:
Web: cyncsupportgelighting.com 
Phone: 844-302-2943

Additional Information and Warnings

FCC Compliance Statement Compliance Notice:
  Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

The device must not be co-located or operating in conjunction with any other antenna or transmitter.
This device complies with part 15 of FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
RF Exposure Information:
Caution: To maintain compliance with the FCC’s RF exposure guidelines, place the product at least 20cm from nearby persons.

IC Statement:
This device complies with RSS247 of Industry Canada. Cet apparels conforme 4 RSS247 de Canada l’Industrie.
This device complies with Industry Canada license-exempt RSS standard(s).

Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Appareils radio exempts de licence.
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment.
This transmitter must be installed to provide a separation distance of at least 20cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

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