STAIRVILLE 524845 Infinite Pixel 360 Moving Head User Manual
- June 13, 2024
- STAIRVILLE
Table of Contents
Infinite Pixel 360
Thomann GmbH
Hans-Thomann-Straße 1
96138 Burgebrach
Germany
Telephone: +49 (0) 9546 9223-0
Internet: www.thomann.de
20.04.2023, ID: 524845
General information
This user manual contains important information on the safe operation of the
device.
Read and follow all safety notes and all instructions. Save this manual for
future reference. Make sure that it is available to all persons using this
device. If you sell the device to another user, be sure that they also receive
this manual.
Our products and user manuals are subject to a process of continuous
development.
We therefore reserve the right to make changes without notice. Please refer to
the latest version of the user manual which is ready for download under
www.thomann.de.
1.1 Further information
On our website (www.thomann.de) you will find lots of further information and details on the following points:
Download | This manual is also available as PDF file for you to download. |
---|---|
Keyword search | Use the search function in the electronic version to find the |
topics of interest for you quickly.
Online guides| Our online guides provide detailed information on technical
basics and terms.
Personal
consultation| For personal consultation please contact our technical hotline.
Service| If you have any problems with the device the customer service will
gladly assist you.
1.2 Notational conventions
This manual uses the following notational conventions:
Letterings| The letterings for connectors and controls are marked by square
brackets and italics.
Examples: [VOLUME] control, [Mono] button.
---|---
Displays| Texts and values displayed on the device are marked by quotation
marks and italics.
Examples: ‘24ch’ , ‘OFF’ .
Instructions| The individual steps of an instruction are numbered
consecutively. The result of a step is indented and highlighted by an arrow.
Example:
-
Switch on the device.
-
Press [Auto].
→ Automatic operation is started. -
Switch off the device.
1.3 Symbols and signal words
In this section you will find an overview of the meaning of symbols and signal
words that are used in this manual.
Signal word | Meaning |
---|---|
DANGER! | This combination of symbol and signal word indicates an immediate |
dangerous situation that will result in death or serious injury if it is not
avoided.
WARNING!| This combination of symbol and signal word indicates a possible
dangerous situation that can result in death or serious injury if it is not
avoided.
CAUTION!| This combination of symbol and signal word indicates a possible
dangerous situation that can result in minor injury if it is not avoided.
NOTICE!| This combination of symbol and signal word indicates a possible
dangerous situation that can result in material and environmental damage if
it is not avoided.
Warning signs| Type of danger
---|---
| Warning – high-voltage.
| Warning – dangerous optical radiation.
| Warning – suspended load.
| Warning – danger zone.
Safety instructions
Intended use
This device is intended for use as a freely moving multifunctional spotlight.
The device is designed for professional use and is not suitable for use in
households. Use the device only as described in this user manual. Any other
use or use under other operating conditions is considered to be improper and
may result in personal injury or property damage. No liability will be assumed
for damages resulting from improper use.
This device may be used only by persons with sufficient physical, sensorial,
and intellectual abilities and having corresponding knowledge and experience.
Other persons may use this device only if they are supervised or instructed by
a person who is responsible for their safety.
Extend the operating life of the device by regular breaks and by avoiding
frequent switching on and off. The device is not suitable for continuous
operation.
Safety
| DANGER!
Danger for children
Ensure that plastic bags, packaging, etc. are disposed of properly and are not
within reach of babies and young children. Choking hazard! Ensure that
children do not detach any small parts (e.g. knobs or the like) from the unit.
They could swallow the pieces and choke! Never let children unattended use
electrical devices.
---|---
| DANGER!
Electric shock caused by high voltages inside
Within the device there are areas where high voltages may be present. Never
remove any covers. There are no user-serviceable parts inside. Do not use the
device if covers, protectors or optical components are missing or damaged.
| DANGER!
Electric shock caused by short-circuit Always use proper ready-made insulated
mains cabling (power cord) with a protective contact plug. Do not modify the
mains cable or the plug. Failure to do so could result in electric
shock/death or fire. If in doubt, seek advice from a registered electrician.
| WARNING!
Eye damage caused by high light intensity Never look directly into the light
source.
| WARNING!
Risk of epileptic shock
Strobe lighting can trigger seizures in photosensitive epilepsy. Sensitive
persons should avoid looking at strobe lights.
| WARNING!
Risk of injury caused by falling objects
Make sure that the installation complies with the standards and rules that
apply in your country. Always secure the device with a secondary safety
attachment, such as a safety cable or a safety chain. The load capacity of
trusses or other fixtures must be sufficient for the intended number of
devices. Not that the movement of the head places additional loads on the
load-bearing parts.
| CAUTION!
Risk of injury due to movements of the device
The head of the device can move quickly (pan, tilt) and can produce very
bright light. This is also valid immediately after you turn on the device,
when the device operates in automatic mode or under remote control and when
you turn off a DMX controller that is connected to the device. Persons staying
near the device could be injured or frightened. Before you turn on the device
and during the operation, always ensure that nobody stays close to the
device. If work has to be performed in the area of movement or in the near
vicinity of the device, it must remain turned off.
NOTICE!
Risk of fire
Do not block areas of ventilation. Do not install the device near any direct
heat source. Keep the device away from naked flames.
NOTICE!
Operating conditions
This device has been designed for indoor use only. To prevent damage, never
expose the device to any liquid or moisture. Avoid direct sunlight, heavy
dirt, and strong vibrations. Only operate the device within the ambient
conditions specified in the chapter ‘Technical specifications’ of this user
manual. Avoid heavy temperature fluctuations and do not switch the device on
immediately after it was exposed to temperature fluctuations (for example
after transport at low outside temperatures). Dust and dirt inside can damage
the unit. When operated in harmful ambient conditions (dust, smoke, nicotine,
fog, etc.), the unit should be maintained by qualified service personnel at
regular intervals to prevent overheating and other malfunction. The device
must not be moved during use.
NOTICE!
Power supply
Before connecting the device, ensure that the input voltage (AC outlet)
matches the voltage rating of the device and that the AC outlet is protected
by a residual current circuit breaker. Failure to do so could result in damage
to the device and possibly injure the user. Unplug the device before
electrical storms occur and when it is unused for long periods of time to
reduce the risk of electric shock or fire.
NOTICE!
Fire hazard due to exceedance of the maximum current
The device can power other devices of identical construction. The current
consumption of all other devices connected in series must not exceed the
values indicated in the technical specifications. Otherwise you risk injuries
and irreparable damages to the device. Only connect so many identical devices
that the maximum current consumption is not exceeded. Ensure the sufficient
dimensioning (wire cross section) of the power cables used for all devices
connected in series.
NOTICE!
Risk of overheating
The distance between light output and the illuminated surface must be more
than 1.5 m (19.7in). Provide sufficient ventilation. The ambient temperature
must always be below 40 °C (104 °F).
NOTICE!
Possible damage due to installation of a wrong fuse
The use of different types of fuses can cause serious damage to the unit. Fire
hazard! Only fuses of the same type may be used.
NOTICE!
Possible staining
The plasticiser contained in the rubber feet of this product may possibly
react with the coating of your surface and after some time cause permanent
dark stains. In case of doubt, do not put the rubber feet directly on the
surface and use a suitable underlay if necessary, i.e. felt pads or similar.
Features
- 36 × 4-in-1 RGBW LEDs (10 W each), arranged in a 6×6 matrix
- Continuous Pan and Tilt rotation
- Control via DMX (3 different modes) and via buttons and display on the unit
- Preprogrammed automatic shows
- LED matrix allows the display of letters and numbers via DMX
- Separately controllable LEDs in the 152 channel DMX mode
- Strobe effect
- Sound control
- Master / Slave mode
- Lockable connectors (Power Twist) for self-supply and for supplying further devices
For technological reasons, the light output of LEDs decreases over their lifetime. This effect increases with higher operating temperature. You can extend the service life of the illuminants by providing adequate ventilation and operating the LEDs with the lowest possible brightness.
Installation
Unpack and check carefully there is no transportation damage before using the
unit.
Keep the equipment packaging. To fully protect the product against vibration,
dust and moisture during transportation or storage use the original packaging
or your own packaging material suitable for transport or storage,
respectively.
Lift the device only at the base. When lifted at the rotatable mounting, the
device may be damaged.
WARNING!
Risk of injury caused by falling objects
Make sure that the installation complies with the standards and rules that
apply in your country. Always secure the device with a secondary safety
attachment, such as a safety cable or a safety chain.
The load capacity of trusses or other fixtures must be sufficient for the
intended number of devices. Not that the movement of the head places
additional loads on the load-bearing parts.
CAUTION!
Risk of injury due to movements of the device
The head of the device can move quickly (pan, tilt) and can produce very
bright light. This is also valid immediately after you turn on the device,
when the device operates in automatic mode or under remote control and when
you turn off a DMX controller that is connected to the device. Persons
staying near the device could be injured or frightened.
Before you turn on the device and during the operation, always ensure that
nobody stays close to the device. If work has to be performed in the area of
movement or in the near vicinity of the device, it must remain turned off.
NOTICE!
Risk of overheating
The distance between light output and the illuminated surface must be more
than 1.5 m (19.7in).
Provide sufficient ventilation.
The ambient temperature must always be below 40 °C (104 °F).
NOTICE!
Possible damage caused by movements of the device
Always ensure that enough space is free around the device for the movements of
the head (pan, tilt).
NOTICE!
Possible data transmission errors
For error-free operation make use of dedicated DMX cables and do not use
ordinary microphone cables.
Never connect the DMX input or output to audio devices such as mixers or
amplifiers.
Mounting options
You can install the unit in hanging or standing position. When in use, the
device must always be attached to a solid surface or an approved truss.
Always work from a stable platform whenever installing, moving or servicing
the unit. In doing so, the area underneath the unit must be cordoned off.
The Quick Lock openings (A) on the bottom side of the housing allow the secure
attachment of Omega brackets. There, you can fasten adapters such as half
couplers, trigger clamps, c-hooks etc. The safety cable must be threaded
through the cut-outs (B) on the bottom of the housing.
Please note that this device must not be connected to a dimmer.
Starting up
Create all connections while the device is off. Use the shortest possible high-quality cables for all connections. Take care when running the cables to prevent tripping hazards.
Connections in DMX mode
Connect the DMX input of the device to the DMX output of a DMX controller
or another DMX device. Connect the output of the first DMX device to the input
of the second one, and so on to form a daisy chain. Always ensure that the
output of the last DMX device in the daisy chain is terminated with a resistor
(110 Ω, ¼ W).
DMX indicator
If the device is correctly connected to a switched-on DMX controller and a
DMX signal is being received on the input, the DMX indicator lights up on the
front of the device.
Connections in master/slave mode
When you configure a group of devices in master/slave mode, the first unit
will control the other units for an automatic, sound-activated, synchronized
show. This function is ideal when you want to start a show immediately.
Connect the DMX output of the master device to the DMX input of the first
slave device. Then connect the DMX output of the first slave device to the DMX
input of the second slave device and so on.
Control via ArtNet
Connections and controls
Overview
1 | Movable head |
---|---|
2 | LEDs |
3 | / transport protection. Move the lever to to lock the movable head. |
4 | Handles |
5 | Operating panel with display |
6 | Fan grid |
7 | Connection panel with power supply, fuse holder and DMX connections |
Control panel, connection panel
8 | Microphone for sound control |
---|---|
9 | Display |
10 | ▲selects the previous menu item, increases the displayed value by one |
▶selects an option of the respective menu item, confirms the set value
▼selects the next menu item, decreases the displayed value by one
◀closes an open sub menu without saving the changes
opens the main menu or returns to the main menu
11| Control LEDs
[DMX] | The green LED lights up when a DMX controller is connected and flashes
when DMX data is transmitted.
[Master] | The green LED lights up when the device is configured as “master”.
[Slave] | The green LED lights up when the device is configured as “slave”.
[Sound] | The green LED lights up when the built-in microphone picks up a
signal for the sound control.
12| [Power In] | lockable input socket (Power Twist) for the power supply of
the device
13| [Power Out] | lockable output socket (Power Twist) for powering a
connected device
14| [On/Off] | main switch. Turns the device on and off.
15| [Fuse] | fuse holder
16| [Art-Net] | RJ45 input to control via ArtNet
17| [Art-Net] | RJ45 output to control further devices via ArtNet
18| [DMX In] | DMX input, designed as XLR panel plug, 3-pin
19| [DMX In] | DMX input, designed as XLR panel plug, 5-pin
20| [DMX Out] | DMX output, designed as XLR panel socket, 3-pin
21| [DMX Out] | DMX output, designed as XLR panel socket, 5-pin
Operating
7.1 Starting the device
CAUTION!
Risk of injury due to movements of the device
The head of the device can move quickly (pan, tilt) and can produce very
bright light. This is also valid immediately after you turn on the device,
when the device operates in automatic mode or under remote control and when
you turn off a DMX controller that is connected to the device. Persons
staying near the device could be injured or frightened.
Before you turn on the device and during the operation, always ensure that
nobody stays close to the device. If work has to be performed in the area of
movement or in the near vicinity of the device, it must remain turned off.
Connect the device to the power grid and turn it on with the main switch to
start operation. After a few seconds, the fans start to work, the head moves
to the home positions for rotation (pan) and inclination (tilt), the screen
displays a start message.
After a few more seconds, the device operates in the last set mode.
If you don’t press any button for about 30 seconds, the device returns
automatically to the main menu. The set values are retained even when the
device is disconnected from the mains power supply.
7.2 Main menu
- Press to activate the main menu.
- Press ▲or ▼to select a menu item.
- Confirm the selection with .
- Use or to change the respectively displayed value.
- When the display shows the desired value, press .
- To exit a menu item without making changes, press .
- To return to the main menu, press .
As soon as you activate the main menu, the DMX control and a currently running
automatic show are being interrupted. The movable head of the unit moves to
its home position.
If you close the main menu without making changes, the unit continues to
operate with the previous settings.
All previously made settings are retained even when you disconnect the device
from the power grid.
7.2.1 DMX address
This setting is only relevant if the device is controlled via a DMX controller.
- Press to activate the main menu.
- Press ▲or▼ until the display shows ‘DMX Address’ and confirm your selection with .
- Use or to select a value between 1 and 512 for the desired DMX address (display shows ‘001’ … ‘512’ ) and confirm the selection with ▶.
Make sure that this number matches the configuration of your DMX controller.
The following table shows the respective highest possible DMX address for the various DMX modes.
Mode | Highest possible DMX address |
---|---|
10-channel mode | 503 |
18-channel mode | 495 |
152-channel mode | 361 |
7.2.2 Network settings (ArtNet)
In this menu you determine the network settings.
- Press to activate the main menu.
- Press ▲or▼ until the display shows ‘Ethernet Set’ and confirm your selection with ▶.
- Press or to select the desired sub menu or the desired value and confirm the selection with .
The following sub menus are available:
Menu level 2 | Menu level 3 | Function |
---|---|---|
‘Signal’ | ‘DMX’ | DMX signal input |
‘IP Set’ | ‘Art-Net’ | ARTNET signal input |
‘Sub-Mask’ | ‘2.xxx.xxx.xxx’ | IP address |
‘Universe’ | ‘255.0.0.0’ | Subnet mask |
‘Net’ | Net settings between ‘0’ and ‘127’ | |
‘Sub-Uni’ | Subnet settings between ‘0’ and ‘15’ | |
‘Port’ | Port settings between ‘0’ and ‘15’ |
7.2.3 DMX mode
This setting is only relevant if the device is controlled via a DMX controller.
- Press to activate the main menu.
- Press or until the display shows ‘Channel Mode’ and confirm your selection with .
- Press or to select the desired DMX mode and confirm the selection with .
The following DMX modes are available:
Menu level 2 | Function |
---|---|
‘10CH’ | 10-channel mode |
‘18CH’ | 18-channel mode |
‘152CH’ | 152-channel mode |
7.2.4 Preprogrammed automatic show
Automatic mode is only relevant if the device is operating alone or is the master in a master/slave configuration and is not controlled via a DMX controller.
- Press to activate the main menu.
- Press ▲or▼ until the display shows ‘Show Mode’ and confirm your selection with ▶.
The automatic show will start immediately.
Menu overview
7.6 Functions in 10-channel DMX mode
Channel
| Value|
Function
---|---|---
1| Rotation (pan)
0…127| Fixed position (0° to 540°)
128…191| Continuous clockwise rotation, speed decreasing
192…255| Continuous anti-clockwise rotation, speed increasing
2| Inclination (tilt)
0…127| Fixed position (0° to 270°)
128…191| Continuous clockwise tilt movement, speed decreasing
192…255| Continuous anti-clockwise tilt movement, speed increasing
3| 0…255| Dimmer intensity (0 % to 100 %)
4| 0…255| Intensity red (0 % to 100 %), all LEDs together
5| 0…255| Intensity green (0 % to 100 %), all LEDs together
---|---|---
6| 0…255| Intensity blue (0 % to 100 %), all LEDs together
7| 0…255| Intensity blue (0 % to 100 %), all LEDs together
8| Stroboscope
0…6| LEDs off
7…128| Impulse effect, increasing speed
129…255| Constant strobe effect, increasing speed
9| Colour macro
0…7| No function
8…255| Colour macros 1 to 32
10| Reset
0…9| No function
10…50| Reset, if the value is transmitted for at least 5 seconds
51…255| No function
7.7 Functions in 18-channel DMX mode
Channe l
| Value|
Function
---|---|---
1| Rotation (pan)
0…127| Fixed position (0° to 540°)
128…191| Constant clockwise rotation, speed decreasing
192…255| Constant anti-clockwise rotation, speed increasing
2| 0…255| Fine adjustment for rotation (pan)
3| Inclination (tilt)
0…127| Fixed position (0° to 270°)
128…191| Constant clockwise inclination, speed decreasing
192…255| Constant anti-clockwise inclination, speed increasing
4| 0…255| Fine adjustment for inclination (tilt)
5| 0…255| Auto-correction of rotation (pan) and inclination (tilt), decreasing
speed
6| Rotation (pan)
0…127| No movement
128…191| Continuous clockwise rotation, speed decreasing
192…255| Continuous anti-clockwise rotation, speed increasing
7| Inclination (tilt)
0…127| No movement
| 128…191| Continuous clockwise tilt movement, speed decreasing
---|---|---
192…255| Continuous anti-clockwise tilt movement, speed increasing
8| 0…255| Dimmer intensity (0 % to 100 %)
9| 0…255| Intensity red (0 % to 100 %), all LEDs together
10| 0…255| Intensity green (0 % to 100 %), all LEDs together
11| 0…255| Intensity blue (0 % to 100 %), all LEDs together
12| 0…255| Intensity blue (0 % to 100 %), all LEDs together
13| Stroboscope
0…6| LEDs off
7…128| Impulse effect, increasing speed
129…255| Constant strobe effect, increasing speed
14| Colour macro
0…7| No function
8…255| Colour macros 1 to 32
15| Number and letter display
0…7| No function
8…76| Numbers from 0 to 9
78…255| Letters from A to Z
16| Preprogrammed automatic show
0…7| No function
8…37| Preprogrammed automatic show no. 1
38…67| Preprogrammed automatic show no. 2
68…97| Preprogrammed automatic show no. 3
98…127| Preprogrammed automatic show no. 4
128…157| Preprogrammed automatic show no. 5
158…255| Preprogrammed automatic show no. 6
17| Running speed of preprogrammed automatic show (when channel 16 = 8… 255)
0…255| Running speed decreasing
18| Reset
0…9| No function
10…50| Reset, if the value is transmitted for at least 5 seconds
51…255| No function
7.8 Functions in 152-channel DMX mode
Channe l | Value | Function |
---|---|---|
1 | Rotation (pan) | |
0…127 | Fixed position (0° to 540°) | |
128…191 | Constant clockwise rotation, speed decreasing | |
192…255 | Constant anti-clockwise rotation, speed increasing | |
2 | 0…255 | Fine adjustment for rotation (pan) |
3 | Inclination (tilt) | |
0…127 | Fixed position (0° to 270°) | |
128…191 | Constant clockwise inclination, speed decreasing | |
192…255 | Constant anti-clockwise inclination, speed increasing | |
4 | 0…255 | Fine adjustment for inclination (tilt) |
5 | 0…255 | Auto-correction of rotation (pan) and inclination (tilt), decreasing |
speed
6| Rotation (pan)
0…127| No movement
128…191| Continuous clockwise rotation, speed decreasing
192…255| Continuous anti-clockwise rotation, speed increasing
7| Inclination (tilt)
0…127| No movement
128…191| Continuous clockwise tilt movement, speed decreasing
192…255| Continuous anti-clockwise tilt movement, speed increasing
8| Reset
0…9| No function
10…50| Reset, if the value is transmitted for at least 5 seconds
51…255| No function
9| 0…255| Intensity Red (0 % to 100 %), LED 1
10| 0…255| Intensity Green (0 % to 100 %), LED 1
11| 0…255| Intensity Blue (0 % to 100 %), LED 1
12| 0…255| Intensity White (0 % to 100 %), LED 1
13| 0…255| Intensity Red (0 % to 100 %), LED 2
14| 0…255| Intensity Green (0 % to 100 %), LED 2
15| 0…255| Intensity Blue (0 % to 100 %), LED 2
16| 0…255| Intensity White (0 % to 100 %), LED 2
17| 0…255| Intensity Red (0 % to 100 %), LED 3
18| 0…255| Intensity Green (0 % to 100 %), LED 3
19| 0…255| Intensity Blue (0 % to 100 %), LED 3
20| 0…255| Intensity White (0 % to 100 %), LED 3
---|---|---
149| 0…255| Intensity Red (0 % to 100 %), LED 36
150| 0…255| Intensity Green (0 % to 100 %), LED 36
151| 0…255| Intensity Blue (0 % to 100 %), LED 36
152| 0…255| Intensity White (0 % to 100 %), LED 36
Numbering of the separately controllable LEDs
Technical specifications
Light source | 36 × RGBW LED, each 10 W |
---|---|
Optical properties | Beam angle |
Rotation angle (pan), max. | 540° or endless |
Inclination angle (tilt), max. | 270° or endless |
Dimmer | electronic, 0…100 % |
Control protocols | DMX 512 |
Control | DMX, ARTNET |
Number of DMX channels | 10, 18, 152 |
Input connections | Power supply |
DMX control | XLR chassis socket, 3-pin |
XLR chassis socket, 5-pin
ArtNet control| RJ45
Output connections| Power supply| Lockable output socket (Power Twist)
DMX control| XLR chassis socket, 3-pin
XLR chassis socket, 5-pin
ArtNet control| RJ45
Power consumption| 400 W
Supply voltage| 100 – 240 V 50/60 Hz
Fuse| 5 mm × 20 mm, 5 A, 250 V, slow-blow
Degree of protection| IP20
Mounting options| Wall mounting, truss mounting
Dimensions (W × H × D)| 452 mm × 538 mm × 282 mm
Weight| 15.4 kg
Ambient conditions| Temperature range| 0 °C…40 °C
Relative humidity| 20 %…80 % (non-condensing)
Plug and connection assignment
Introduction
This chapter will help you select the right cables and plugs to connect
your valuable equipment so that a perfect light experience is guaranteed.
Please take our tips, because especially in ‘Sound & Light’ caution is
indicated: Even if a plug fits into a socket, the result of an incorrect
connection may be a destroyed DMX controller, a short circuit or ‘just’ a not
working light show!
DMX connections
The unit offers a 3-pin XLR socket for DMX output and a 3-pin XLR plug for
DMX input. Please refer to the drawing and table below for the pin assignment
of a suitable XLR plug.
Pin | Configuration |
---|---|
1 | Ground, shielding |
2 | Signal inverted (DMX–, ‘cold signal’) |
3 | Signal (DMX+, ‘hot signal’) |
DMX connections
A five-pin XLR socket serves as DMX output, a five-pin XLR plug serves as
DMX input.
The drawing below and the table show the pin assignment of a matching
coupling.
Pin | Assignment |
---|---|
1 | Ground (shielding) |
2 | Signal inverted (DMX–, ‘cold’) |
3 | Signal (DMX+, ‘hot’) |
4 | unused / second connection (DMX–) |
5 | unused / second connection (DMX+) |
Troubleshooting
NOTICE!
Possible data transmission errors
For error-free operation make use of dedicated DMX cables and do not use
ordinary microphone cables.
Never connect the DMX input or output to audio devices such as mixers or
amplifiers.
In the following we list a few common problems that may occur during
operation.
We give you some suggestions for easy troubleshooting:
Symptom | Remedy |
---|---|
The unit does not work, no light | 1. Check the mains connection and the main |
fuse.
2. Check the settings in manual operation.
No response to the DMX
controller| 1. If the DMX indicator on the front of the device is not lit in
DMX mode, then no valid DMX signal is received. Check whether the DMX
controller is switched on. Check the DMX connectors and cables for proper
connection.
2. If the DMX indicator on the front of the device is lit in DMX mode, but
there is still no response, check the address settings and the DMX polarity.
3. Check whether the DMX cables run near or par‐ allel to high-voltage cables
that may cause damage or interference to a DMX interface circuit.
4. Try using another DMX controller.
If the procedures recommended above do not succeed, please contact our Service Center. You can find the contact information at www.thomann.de.
Cleaning
Optical lenses
Clean the optical lenses, that are accessible from the outside, regularly in
order to optimize the light output. The frequency of cleaning depends on the
operating environment: wet, smoky or particularly dirty surroundings can cause
more accumulation of dirt on the optics of the device.
- Clean with a soft cloth using our lamp and lens cleaner (item no. 280122).
- Always dry the parts carefully.
Fan grids
The fan grids of the device must be cleaned of any contamination, such as
dust, etc.
on a regular basis. Before cleaning, switch off the device and disconnect
mains-operated devices from the mains. Only use pH-neutral, solvent-free and
non-abrasive cleaning agents. Clean the unit with a slightly damp lint-free
cloth.
Protecting the environment
Disposal of the packaging material
For the transport and protective packaging, environmentally friendly materials
have been chosen that can be supplied to normal recycling.
Ensure that plastic bags, packaging, etc. are properly disposed of.
Do not just dispose of these materials with your normal household waste, but
make sure that they are collected for recycling. Please follow the notes and
markings on the packaging.
Disposal of your old device
This product is subject to the European Waste Electrical and Electronic
Equipment Directive (WEEE) in its currently valid version. Do not dispose with
your normal household waste.
Dispose of this device through an approved waste disposal firm or through your
local waste facility. When discarding the device, comply with the rules and
regulations that apply in your country. If in doubt, consult your local waste
disposal facility.
References
Read User Manual Online (PDF format)
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