Panasonic MC-SBM20 Stick Vacuum Cleaner Instruction Manual

Model No: MC-SBM20
Operating Instructions
Rechargeable Vacuum Cleaner
(Household Use)

: This symbol means indoor use only.
Thank you for purchasing this Panasonic product. Before using, please read this Operating Instructions completely in order to use this product properly and ensure its lasting operation. After reading this Operating Instructions, store it safely.

IMPORTANT SAFETY INSTRUCTIONS FOR THE USER

In order to prevent the risk of danger to the user of this product or those nearby and damaging property, be sure to follow the safety precautions outlined below.
The following terms are used for precautions. They are separated depending on the degree of the danger or damage that may occur if their contents are ignored while using this product.
DANGER This term warns you that death or high risk of serious injury may result by incorrect operation of the product.
Battery (Rechargeable lithium ion battery)

• Do not mishandle.

• Do not use for other than MC-SBM20.

• Do not use batteries or adapters other than genuine rechargeable lithium-ion batteries and charging adapters. (Overcurrent may cause fluid leakage, overheating or explosion)

• Do not dispose of the Battery in a re or expose it to heat.

• Do not charge, use or place in places with high temperatures, including near fire or in hot weather.
  (Danger of fluid leakage, overheating, ignition or explosion)

• Do not pierce with nails or subject to shock. Do not disassemble or alter.

• Do not expose to water or other liquids.
  (Danger of fluid leakage, overheating, ignition or electric shock)

• Do not short-circuit by allowing metals or other materials to come into contact with the terminals.

• Do not handle or store with metal objects such as necklaces or hairpins.
  (Short-circuit may cause fluid leakage, overheating or ignition)

WARNING
This term warns you that death or serious injury may result by incorrect operation of the product.
Battery (Rechargeable lithium ion battery)

• Do not touch the Battery with wet hands.
  (Danger of overheating, ignition or electric shock)

• If battery liquid gets into your eyes, immediately wash with clean water. (Do not rub your eyes)
  (Danger of blindness) → Seek medical attention immediately.

• If the battery pack is leaking, place the battery in a sealed plastic bag and recycle it safely according to regulations of your residential area.
  (Liquid may contact resulting in skin irritation or injuries)

• For the purposes of recharging the Battery, only use the Charging Adapter provided with this appliance.
  Charging adapter (Model No. → refer cover page.)

Main Unit and accessories

• Do not disassemble, repair or modify.
  (Danger of electric shock or fire)

• Do not touch the floor nozzle’s agitator when in operational state.

• Do not suck up flammables or burning objects.
  (Danger of explosion or fire)
  Cigarettes, copier toner, kerosene, thinner, etc.

• Do not mishandle.

(There is a risk of getting your fingers caught and injured)
▶ In particular, pay attention to children.

• Do not plug or unplug the Charging Adapter with wet hands.
  (Danger of electric shock)

• Do not damage the Charging Adapter.
  (Do not let it get tangled up in the floor nozzle’s agitator, damage it, modify it, get it near heating appliances, bend it, twist it, nor forcibly pull on it, also do not put heavy objects on it, nor use it with it bundled up, etc.)
  (Failure to do so may lead to electric shock or ignition due to short-circuit)
  → For repairs, consult with authorised Service Centre.

• Do not overload the outlet or wiring device.
  (Exceeding the rated value owing to too many connected plugs and the like may lead to fire due to heat generation)

• Do not use the Charging Adapter to charge rechargeable batteries of other than this product or non-rechargeable batteries.
  (Doing so may lead to battery leakage, heat generation or explosion due to excess current)

• Do not use a damaged Charging Adapter.
  (Doing so may lead to fire due to heat generation or ignition)

• Do not short-circuit the main unit connector or charging adapter plug with a metallic object.
  (Short-circuit may cause fluid leakage, overheating or ignition)

• Use the Charging Adapter correctly.
  • Insert fully into the socket.
  (Failure to do so may lead to electric shock or fire due to heat generation)
  • The plug must be removed from the socket outlet before cleaning or maintaining the appliance.
  (Danger of electric shock)
  • Regularly wipe off dust with a dry cloth.
  (Dust gathered can lead to poor insulation due to moisture, which can lead to fire)

• Avoid dropping, impacting or wetting.
  (Danger of overheating, ignition or electric shock)

• If the cord is damaged, you need to replace the Charging Adapter to avoid danger.
  (It may cause an electric shock or fire caused by short circuit)

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
  (It may cause a burn, injury or electric shock)

• In the event of an anomaly or failure, stop using immediately and unplug the Charging Adapter.
  (Failure to do so may lead to smoke generation, ignition or electric shock)
  Examples of anomalies and failures
  • Pressing the operation switch does not start the appliances.
  • Moving the Charging Adapter will turns on and off the Battery Status Indicator Lamp.
  • The appliance makes an abnormal noise when used.
  • The main unit deforms and/or becomes abnormally hot.
  • A burning “smell” comes out of the Main Unit.
  → Immediately request authorised Service Centre for inspection or repair.

CAUTION
This term cautions you that injury or physical damage to property may result by incorrect operation of the product.
Battery (Rechargeable lithium ion battery)

• Do not place items on its top, or place it where you can drop it easily.
  (Danger of overheating, ignition, electric shock or injuries)

• If the battery leaks and the fluid gets onto your skin or clothes, wash carefully with clean water.
  (Danger of skin irritation or injuries)

• Store the Main Unit and the batteries in a clean, dry place.
  (Danger of overheating, ignition or electric shock)

• The battery must be removed from the appliance before it is scrapped.
  (Danger of ignition, electric shock or accidents)

Main Unit and accessories

• Do not mishandle.
  • Do not overthrow the Main Unit.
  • Do not drag, roll or drop the Main Unit.
  • If the floor nozzle’s raised fabric, brush cover, roller, etc. are worn, or foreign matter such as sand or pebbles is adhering on them, do not use them.
  → Check the unit before use, and if there is worn out, consult with authorised Service Centre.
  (This can cause scratching to the floor surface)
  • Do not put metals on the contacts of the Main Unit, Extension Wand, etc. • Do not pull the cord when unplugging the Charging Adapter.
  (Failure to do so may lead to electric shock or ignition due to short-circuit)

• Do not allow near fire.
  (The exhaust may make the flame bigger increasing the risk of fire)

• Do not wash it with water (except the accessories and parts that can be washed with water), nor use it in bathrooms. (Danger of electric shock or fire)

• Be sure to turn off the ON/OFF Operation Switch when leaning the appliance against walls, etc.
  (There is a risk of injury, or the floor getting damaged due to the appliance falling over)

NOTES ON USE

For long-term use

Do not use for commercial or other purpose than vacuuming.

• Do not use to suck up the following or similar things.
  (This can cause malfunctions and odors)
  • Chemical dehumidifiers
  • Large amounts of a powder (such as the powder inside a fire extinguisher)
  • Water and other liquids
  • Things with pet excrement and the like
  • Glass, pins, needles, toothpicks
  • Long strings
  • Damp materials
  • Carpet fringes (tassels)
  • Things that easily block the suction port (such as stockings)

• Do not vacuum a place with large amounts of sand, sand for pets or pebbles and the like.
  (This can cause malfunctions)

• Do not vacuum with the tips of the Main Unit or Extension Wand.
  (This can cause poor contact and damage due to the wearing of the tips, etc.)

• Do not use for long periods of time with the suction port blocked.
  (This can cause deformation due to overheating)

• Do not block the Exhaust Vent.
  (This can cause deformation due to overheating)

• Do not vacuum up large debris, nor vacuum when the dust level MAX line is exceeded.
  (This can cause clogging in the intake passage, Extension Wand, Floor Nozzle, etc.)
  → Remove large debris such as candy wrappers and tissue papers, etc. then vacuum.
  Dispose of the debris, before the dust level MAX line is exceeded.
  • When removing the clogged up debris, refer to “TROUBLESHOOTING” (Page EN16).
  • Ensure all washable parts are completely dry before fixing and use. This is to ensure long lasting of motor.

To avoid overheating the motor and / or Battery (protection device)
Continuing operation under the following conditions triggers the protection device which will stop and disable the appliance. (Page EN16)

• The Care Lamp lights up (Page EN11)
• Blocked suction port
• Blocked Extension Wand and / or Floor Nozzle
• Leaving the Agitator (brush) in the same place while it is rotating
• Letting the Agitator (brush) chew up foreign objects
• Operating it on HIGH in places where there are high temperatures

PART IDENTIFICATIONS

Check the included accessories.

CHARGING

The battery is not fully charged at the time of purchase, so please be sure to charge it before use.
(Charging time: Approx. 3 hours)

Request

• When unplugging the plug, do not hold onto the cord, instead hold onto the end of the plug.
  (This can cause malfunctioning due to the wire getting broken)

To help make the battery last longer

• When not using for one month or more, store it fully charged and be sure to charge once a year at the least.
  (If the Battery is stored without any residual power, it might no longer be able to be charged, or the battery’s performance or lifespan might be reduced)

• When the appliance stops operating during vacuuming due to a depleted battery, operation may be resumed for a short time by pressing the ON/OFF Operation Switch again. However, do not operate in this way repeatedly. Doing so shortens the battery service life.

• Be sure to charge the Battery in a place with room temperature between 5 ºC and 35 ºC. The Battery cannot be charged correctly in a place with low room temperature, or high temperature such as under direct sunlight. The operating time may become shorter, or the charging time may become longer.

Request

• When the Battery Status Indicator Lamp (blue) does not light up, or when it lights off immediately, unplug the Charging Adapter plug from the Main Unit, and then plug it in again.
• When using it for the first time, if it has not been used for 6 months or longer, since the Battery might be over-discharged, its usage time may be short, so be sure to charge it before using it.
• If radio and TV are disturbed by electrical interference, then move them away from the Charging Adapter by 1 m or more.

Note

• The Main Unit and Charging Adapter become warm during charging, but this is normal.
• The operating time varies depending on the battery temperature and service conditions.
• The Charging Adapter consumes about 0.3 W of power even when it is not connected to the Main Unit.
• The Charging Adapter may make some noise, but this is normal.
• The appliance cannot be used during charging. To use, unplug the Charging Adapter from the Main Unit.

VACUUMING

Request

• Do not use force on the nozzle, and move it lightly and slowly along carpets and wood flooring. Move it back and forth on carpets. Debris can easily be taken up by pulling the nozzle towards yourself. (When vacuuming soft and easy to scratch floors such as cedar, cypress and vinyl floors, etc. and when floor waxes and polishing floor detergents are being used on them, the floors might get scratched up.)

The Battery Status Indicator Lamp lights up to let you know!
It indicates the remaining battery level while you are vacuuming.

Note

• If the battery runs out during operation, the over-discharge prevention device will automatically stop operation.

CLEANING TECHNIQUES

Use different accessories to match the places to be vacuumed.
Request

• Do not use on shiny surfaces such as piano. (Doing so may scratch the surface)

HOW TO CLEAN DUST COMPARTMENT

Check the Dust Level
Request

• Clear out the debris when The Care Lamp (red) is turn on.
• It is advisable to check the dust level ( ) every week and clear out the debris before exceeded dust level.
• Make sure the appliance is turn off.

Note

• With a new carpet, the dust box is quickly filled up with loose tufts.
  (Loose tufts will decrease with the number of vacuuming times)

• When the situations are as per the following, the lamp might not light up even if it is filled with debris.

• When there is a lot of pet hair and cotton debris
  (Directly check how much debris is accumulated)

• At the following times, the Care Lamp (red) might light up even if there is a little debris.

• When there is a lot of sand and dirt (discard the debris)

• When the Extension Wand / Floor Nozzle is clogged with debris (remove the debris)

1. Remove the Dust Compartment
2. Remove Filters
3. Dispose the trash and dust
   If it is hard to get the debris to come out, shake, lightly tapping on it, use an old toothbrush, etc.
   *Toothbrush is not provided.
4. Clean the Washable Filter & Sponge Filter
5. Re-install into Dust Box
6. Fix the Dust Compartment

Note

• The surface of the Filter Unit is slightly tilted after re-install into the Dust Compartment.

Note

• If the suction power still low or the Care Lamp (red) still lights up after removing dust, recommend to wash the Dust Compartment. (Refer Page EN15)

MAINTENANCE

Request

• When washing with water…

• Be sure to drain and dry well.
  (Failure to do so may lead to smell and clogging)

• Do not expose to hot airflow from a hairdryer.
  (Pre-Filter : May lead to rubbish penetration and failure due to lter shrinkage)

• Do not use detergent, benzine, thinner, alcohol, etc. (May lead to cracks and discoloration)

• When using a wipe, follow its instructions.

Dust Compartment and Filters

1. Remove the Dust Compartment. (Refer details on Page EN11)

2. Removing the Washable Filter, Sponge Filter, Upper Filter Unit from Dust Box.

3. Removing the Filter from Main Unit.

4. Wash the Washable Filter, Sponger Filter, Upper Filter Unit, Dust Box and Filter under running water only.
   Wipe the Dust Box, Upper Filter Unit with clean and soft cloth. Squeeze the Filter and Sponge Filter until clean.
   Then place in a shady and well ventilated spot until all parts are completely dry.

5. Install the Filter, Dust Box, Upper Filter Unit, Sponge Filter, Washable Filter to the original location.

Note

• Do not wash the filters in a washing machine, wring out, dry in a clothes dryer or under the sun. This can cause filters to shrink and result in dirt getting into the motor and damaging it.
• Do not wash the Washable Filter by rubbing with hand or using tools, example brush, etc.
• Make sure the filters are inserted correctly to avoid dust from entering motor compartment.

Precaution

• Do not use the appliance to suck up liquid or wet dust.

TROUBLESHOOTING

• Please check the following items before contacting the retailer for repairs.

The suction power weakens, or it stops operating even though nothing is being done| • In order to prevent the motor from overheating, is the protection device working?
→ ① Turn off the Operation Switch
② Wait 5 to 30 minutes (the motor cools down, and the protection device is released)
③ Investigate what caused (Page EN6) the protection device to work Continuously operated with a lot of dust accumulated in the Dust Compartment
→ Throw away the debris in the dust box, and clean it (Page EN11 & EN12)
The Extension Wand and Floor Nozzle are clogged up with debris
→ Remove the debris
Used with foreign matter entwined in the Agitator (brush)
→ Remove the foreign matter
The Floor Nozzle’s Agitator (brush) stops moving| • In order to prevent the Battery from overheating, is the protection device working?
→ ① Turn off the ON/OFF Operation Switch
② Wait 5 to 30 minutes (the Battery cools down, and the protection device is released)
③ Investigate what caused (Page EN6) the protection device to work
Continuously operated with a lot of dust accumulated in the Dust Compartment
→ Throw away the debris in the Dust Compartment, and clean it (Page EN11 & EN12)
The Extension Wand and Floor Nozzle are clogged up with debris
→ Remove the debris
• If it is continually operated in HIGH operation in places where there are high temperatures, the protection device might work, and it might stop operating.
• Are debris or strings wrapped around, or jamming up the Agitator (brush)? (Page EN13)
• Depending on the floor surface types, such as long-pile carpets, the Agitator (brush) might not rotate, or it might slow down.
The suction power from the Floor Nozzle is weak| • Is it full of debris?
• Is the Dust Compartment clogged up?
→ Clean it (Page EN11 & EN12)
The suction power is weak even in the “HIGH” operating mode
The suction power weakens while it is being operated| • Turn off the ON/OFF Operation Switch, and retry operating it.
• Is each filter clogged up?
→ Clean them (Page EN11, EN12, EN14 & EN15)
• Is the Dust Compartment securely set in?
• Is the protection device working? (Page EN16)
• Are the air intake passage, Extension Wand, and Floor Nozzle clogged up with debris?
→ Remove the clogged up debris with a thin stick, etc.
The Battery Status Indicator Lamp (blue) does not light on| • Is the Charging Adapter firmly plugged into the outlet?
• Is the Charging Adapter plug securely inserted into the Main Unit’s Connector?
The Battery Status Indicator Lamp (blue) does not lights off (The charging times are long)| • The charging times might take up to 5 hours at the most depending on the usage conditions such as the ambient temperatures and usage times.
• If the Battery Status Indicator Lamp does not lights off even though the Battery is charged for 5 hours or more, it can be considered to be defective, please consult with authorised Service Centre.
The Battery Status Indicator Lamp quickly flashes (about 0.3 second intervals)| • Is the Charging Adapter Plug securely inserted into the Main Unit’s Connector?
→ Unplug the plug from the Main Unit, and reinsert it
• Is there any foreign matter on the Main Unit’s Connector, or the Charging Adapter Plug?
• Was the Battery charged in places where the ambient temperatures are high or low?
→ Remove the foreign matter
→ Charge it in places where the room temperatures are 5 °C to 35 °C (Page EN8)
• Is the dedicated Charging Adapter being used?
• Is the Battery set in? (Page EN18)
The operating times are short even when it is charged up| • Even if the Battery Status Indicator Lamp (blue) is pulsating, it might not be charged.
(It is inoperable)
If the Battery temperature is high, such as immediately after it has been operated, it will not be charged even if the Battery Status Indicator Lamp (blue) is pulsating since it automatically goes into standby for charging until a temperature suitable for charging is reached.
→ Charge it until the Battery Status Indicator Lamp (blue) lights off
• Was the Battery charged in places where the ambient temperatures are high or low?
→ Charge it in places where the room temperatures are 5 °C to 35 °C (Page EN8)
• When the usage times are significantly shortened even though it is being correctly charged, the battery’s lifespan is over. (The Battery’s lifespan varies depending on the usage conditions such as ambient temperatures and usage times)
→ Replace the Battery (Page EN18)
The Care Lamp (red) lights up even though there is very little debris| • When the situations are as per the following, the Care Lamp (red) lights up, but there are not abnormal.
• When sand and dirt, etc. are concentratedly sucked in.
→ Clean the Dust Compartment (Page EN11 & EN12)
• When the Extension Wand and Floor Nozzle are clogged with debris
→ Remove the debris
The Care Lamp (red) does not light up even though there is a lot of debris| • When there is a lot of pet hair, and cotton debris, it might not light up, but this is not an aberration.
→ Discard the debris in the Dust Compartment (page EN11 & EN12)
• The Care Lamp (red) does not light up in the ON operation.
→ Check that it is in HIGH operation
The operating sound makes high and loud (“Conk, conk” etc.) noises.| • Is the Washable Filter, Sponger Filter and Upper Filter Unit, clogged up?
→ Clean them (Page EN11, EN12)
• Are the Extension Wand and Floor Nozzle clogged up with debris?
• Is the nozzle tip blocked?
The smell of the debris is coming from the exhaust| • Are you leaving the vacuum filled with strongly smelling sucked up debris in it?
→If you are concerned about this, dispose of the debris (Page EN11, EN12)
→Clean out each filter (Page EN11, EN12, EN14 & EN15)
If anomaly persists even after checking| • Bring the product (Main Unit, Extension Wand, Floor Nozzle, Battery and Charging Adapter) along with the warranty to authorised Service Centre.

REPLACE THE BATTERY (BATTERY DISPOSAL)

The Battery is a consumable!
If the operating time reduces significantly even after proper recharging, it means the battery has reached the end of its service life. Please replace it to the new battery.
You can purchase the replacement battery (sold separately) at the place where you purchased the unit.
About the rechargeable lithium-ion battery
The usable time reduces as you continue to repeatedly use the unit. The life of the battery depends on factors such as the ambient temperature, and amount of time it is used, and the length of charge/discharge cycles will become shorter depending on usage conditions.
The used battery should not be disassembled and disposed it together with normal household waste. Please take it to appropriate collection points in accordance with your municipal rules. For more information, contact with the authorised Service Centre or your local authorities in charge of waste management.
Handling of used batteries

• Use adhesive tape to insulate the connector of the battery
• Do not disassemble the battery.

SPECIFICATIONS

(Main Unit) W 95 mm x D 187 mm x H 412 mm
Weight| 1.6 kg (Appliance)
1 kg (Main until )
Dust capacity| 0.6 L (Maximum)
Battery used| Rechargeable lithium-ion battery Model No. AVA97V-1 AG| Nominal voltage| 14.4 V =
Rated capacity| 1700 mAh
Number of cells| 4 cells
Continuous operating time*| ON| Approximately 40 minutes (When using the Crevice Nozzle or Dusting Brush)
30 minutes (When using the Floor Nozzle)
HIGH| Approximately 6 minutes (When using the Floor Nozzle)
Charging Adapter| Model No.| AVA61V 1AH (For all destination except Philippines, Vietnam, Indonesia and New Zealand), AVA61 V 1AF For Philippines only), AVA61V-1A1 (For Vietnam and Indonesia only), AVA61V 1AG (For New Zealand only)
Input| 100-240 V — 50-60 Hz 0.35-0.2 A (Power consumption : Charging – Approx. 11 W, Removed from Main Unit – Approx. 0.3 VV)
Output| 16.5 V = 0.7 A
Charging time| Approx. 3 hours. (When charged from empty at ambient temperature of 20 °C)
Cord length| 1.5 m
Accessories| • Extension Wand (1)
• Crevice Nozzle (1)
• Floor Nozzle (1)
• Dusting Brush (1)
• Charging Adapter (1)

• Fully charged, initial capacity of battery/at ambient temperature of 20 °C
  Charging Information for battery pack

Nominal Specifications

Item| Specifications
Charging Current| 0.7 A
Charging Voltage| 16.5 V
Charging cut current| 100 mA
Ambient (Charge)| 0 – 45 °C
Charge Limits
Battery Pack Model| Maximum Charge Currents, A| Maximum Charge Voltage, V
AVA97V-1AG| 1.1 A| 16.7 V

Panasonic Manufacturing Malaysia Berhad (196501000304)
No. 3, Jalan Sesiku 15/2, Section 15, Shah Alam Industrial Site,
40200 Shah Alam, Selangor Darul Ehsan, Malaysia
https://www.panasonic.com
© Panasonic Corporation 2023
Printed in Malaysia
A01Z1X00-W H0823Z0

References

• Panasonic North America | Create Today, Enrich Tomorrow

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