audicus The Icon 312 Battery An OTC Hearing Aid User Guide
- June 15, 2024
- AUDICUS
Table of Contents
- The Icon 312 Battery An OTC Hearing Aid
- Product Information
- Specifications
- Product Usage Instructions
- 1. Age Requirement
- 2. When to See a Doctor
- 3. Insertion and Comfort
- 4. Hearing Protection
- 5. Volume Control
- 6. Stuck Part in Ear
- Q: What should I do if I am under 18 years of age but have
- Q: Can I use the Icon hearing aid if I have a birth defect or
- Q: Is the Icon hearing aid suitable for hearing protection in
- Q: What should I do if I experience discomfort or pain when
- Q: What should I do if a part of the hearing aid gets stuck in
- Q: What should I do if I am still concerned about my hearing
The Icon 312 Battery An OTC Hearing Aid
Product Information
Specifications
- Product Name: Icon OTC Hearing Aid
- Battery Type: 312 Battery
- Age Requirement: 18 years and older
Product Usage Instructions
1. Age Requirement
This OTC hearing aid is specifically designed for users who are
18 years of age or older. Individuals under the age of 18 with
hearing loss should seek medical attention from a doctor,
preferably an ear-nose-throat doctor (ENT), as their condition may
require specialized care.
2. When to See a Doctor
If you experience any of the following problems, it is important
to consult a doctor, preferably an ENT:
-
Your ear has a birth defect or an unusual shape.
-
Your ear was injured or deformed in an accident.
-
You observed blood, pus, or fluid coming out of your ear in the
past 6 months. -
Your ear feels painful or uncomfortable.
-
You have excessive ear wax or suspect that something is lodged
in your ear. -
You experience dizziness, spinning, or swaying (vertigo).
-
Your hearing changed suddenly in the past 6 months.
-
Your hearing fluctuates, with periods of worsening followed by
improvement. -
You have worse hearing in one ear.
-
You hear ringing or buzzing in only one ear.
3. Insertion and Comfort
It is important to ensure that the hearing aid does not cause
pain or discomfort when inserting it. If you experience any pain or
discomfort, follow these steps:
-
Remove the device from your ear.
-
Re-insert the device, making sure to carefully follow the
provided instructions. -
If pain or discomfort persists, contact the manufacturer.
-
If pain or discomfort persists even after contacting the
manufacturer, consult your hearing healthcare professional. -
If necessary, report the issue to the FDA as an adverse event
following the provided instructions.
4. Hearing Protection
The Icon hearing aid is not designed for hearing protection in
loud environments. If you are exposed to overly loud sounds,
whether short or long-lasting, it is recommended to remove the
device and use appropriate hearing protection such as ear plugs. If
you would normally use ear plugs in a loud place, remove the
hearing aid and use ear plugs instead.
5. Volume Control
The sound output of the hearing aid should not be uncomfortably
loud or painful. If you find the sound output to be too loud,
follow these steps:
- Turn down the volume using the provided controls.
- If volume adjustment is consistently needed, you may need to
further adjust the device settings.
6. Stuck Part in Ear
If any part of the hearing aid, such as the ear-tip, gets stuck
in your ear and cannot be easily removed with your fingers, it is
crucial to seek medical help immediately. Do not attempt to use
tweezers or cotton swabs, as they can potentially push the part
deeper into your ear and cause injury to your eardrum or ear
canal.
Frequently Asked Questions (FAQ)
Q: What should I do if I am under 18 years of age but have
hearing loss?
A: If you are younger than 18 and have hearing loss, it is
recommended to consult a doctor, preferably an ENT, as your
condition requires specialized care and medical testing.
Q: Can I use the Icon hearing aid if I have a birth defect or
an unusual shape in my ear?
A: If you have a birth defect or an unusual shape in your ear,
it is important to see a doctor, preferably an ENT, before using
the Icon hearing aid. They can assess your condition and provide
appropriate guidance.
Q: Is the Icon hearing aid suitable for hearing protection in
loud environments?
A: No, the Icon hearing aid is not designed for hearing
protection. In loud environments, it is recommended to remove the
device and use proper hearing protection such as ear plugs.
Q: What should I do if I experience discomfort or pain when
inserting the hearing aid?
A: If you experience discomfort or pain when inserting the
hearing aid, remove the device and carefully re-insert it following
the provided instructions. If the pain or discomfort persists,
contact the manufacturer. If the issue persists even after
contacting the manufacturer, consult your hearing healthcare
professional.
Q: What should I do if a part of the hearing aid gets stuck in
my ear?
A: If any part of the hearing aid gets stuck in your ear and
cannot be easily removed with your fingers, seek medical help as
soon as possible. Do not attempt to use tweezers or cotton swabs,
as they can potentially cause further injury.
Q: What should I do if I am still concerned about my hearing
even after using the Icon hearing aid?
A: If you remain concerned about your hearing or continue to
struggle with it, it is advisable to consult with a hearing
healthcare professional for further evaluation and assistance.
The Icon
An OTC Hearing Aid Instruction Manual
312 Battery
WARNING: If you are younger than 18, do not use this. You should go to a
doctor, preferably an ear-nose-throat doctor (an ENT), because your condition
needs specialized care. Over-the-counter hearing aids are only for users who
are age 18 or older.
This OTC hearing aid is for users who are 18 and older. People who are younger
than 18 with hearing loss should see a doctor, preferably an ENT because they
may need medical testing and management. Hearing loss can affect speech and
learning, so professional fitting and continuing care are also important.
WARNING: When to See a Doctor If you have any of the problems listed below,
please see a doctor, preferably an ear-nose-throat doctor (an ENT). Your ear
has a birth defect or an unusual shape. Your ear was injured or
deformed in an accident. You saw blood, pus, or fluid coming out of your ear
in the past 6 months Your ear feels painful or uncomfortable You have a lot of
ear wax, or you think something could be in your ear You get really dizzy or
have a feeling of spinning or swaying (called vertigo) Your hearing changed
suddenly in the past 6 months Your hearing changes: it gets worse then gets
better again You have worse hearing in one ear You hear ringing or buzzing in
only one ear
WARNING: This hearing aid should not cause pain when inserting it. Remove the
device from your ear if it causes pain or discomfort when you insert or place
it. To try again, make sure to follow the instructions. If you feel pain or
discomfort again, contact the manufacturer. If your pain or discomfort doesn’t
go away, contact your hearing healthcare professional. You can also report
this to FDA as an adverse event according to the instructions that appear
later.
Caution: This is not hearing protection. You should remove this device if you
experience overly loud sounds, whether short or long-lasting. If you’re in a
loud place, you should use the right kind of hearing protection instead of
wearing this device. In general, if you would use ear plugs in a loud place,
you should remove this device and use ear plugs.
Caution: The sound output should not be uncomfortable or painful. You should
turn down the volume or remove the device if the sound output is uncomfortably
loud or painful. If you consistently need to turn the volume down, you may
need to further adjust your device.
Caution: You might need medical help if a piece gets stuck in your ear. If any
part of your hearing aid, like the ear-tip, gets stuck in your ear, and you
can’t easily remove it with your fingers, get medical help as soon as you can.
You should not try to use tweezers or cotton swabs because they can push the
part farther into your ear, injuring your eardrum or ear canal, possibly
seriously.
Note: If you remain concerned, consult a professional If you try this device
and continue to struggle with or remain concerned about your hearing, you
should consult with a hearing healthcare professional.
Note: What you might expect when you start using a hearing aid A hearing aid
can benefit many people with hearing loss. However, you should know it will
not restore normal hearing, and you may still have some difficulty hearing
over noise. Further, a hearing aid will not prevent or improve a medical
condition that causes hearing loss. People who start using hearing aids
sometimes need a few weeks to get used to them. Similarly, many people find
that training or counseling can help them get more out of their devices. If
you have hearing loss in both ears, you might get more out of using hearing
aids in both, especially in situations that make you tired from listening–for
example, noisy environments.
Note: Tell FDA about injuries, malfunctions, or other adverse events. To
report a problem involving your hearing aid, you should submit information to
FDA as soon as possible after the problem. FDA calls them “adverse events,”
and they might include: skin irritation in your ear, injury from the device
(like cuts or scratches, or burns from an overheated battery), pieces of the
device getting stuck in your ear, suddenly worsening hearing loss from using
the device, etc. Instructions for reporting are available at
https://www.fda.gov/Safety/MedWatch, or call 1-800-FDA-1088. You can also
download a form to mail to FDA.
Welcome!
Congratulations on your Icon hearing aid purchase!
This guide is an important resource. Please review and keep this handy to get
the most out of your Icon hearing aid
And for any questions or needed assistance reach out to
icon@audicus.com · 917-999-0705
What’s inside?
hearing aid(s) located in the case
carrying case
312
cleaning brush & audio wipes
size 312 batteries
Contents
Getting Started Using The Icon Tuned Hearing App Device Information Troubleshooting
page 8 page 16 page 22 page 26 page 30
dome variety pack
6
Extra slim tubes & cleaning wire
Your hearing aid at a glance
mic program control
volume control
UP DOWN
battery door
slim tube dome
volume control changes volume up and down program control adjust the
environmental programs
microphone where sound enters your hearing aid battery door on/off switch
and battery access point
slim tube connects device (and speaker) to allow amplification of sound into
the ear canal
dome clear tulip dome transmits sound into canal
retention guard keeps the dome/tubing securely in place
8
Turning on / off
The battery door acts as the on & off switch.
OFF (fully open)
OFF (partly open)
ON (fully closed)
Low battery warning You will hear “low battery” voice prompt. Hearing aid will
shut down after “replace battery” voice prompt.
Battery size 312 zinc-air brown tab
IEC: PR41 | ANSI: 7002ZD
Do not dispose of batteries in household trash Do not recharge batteries as
this could result in injury Keep batteries away from high temperature Keep
batteries away from children and pets Do not carry batteries loose in your
pocket or purse Do not place batteries in your mouth; if swallowed,
consult a physician
9
Inserting a new battery
Putting on your hearing aid
To insert or replace the battery:
1. Gently swing open the battery door with your fingernail and push out the
old battery.
2. Remove the plastic tab from the new battery, wait 1 minute for battery to
reach full power before using (or testing) battery.
3. Line up the battery’s plus “+” sign so that it is facing up inside the
battery door.
4. Close the battery door gently.
10
retention guard
1. Clean your ear and hearing aid before every use 2. We recommend using a
mirror to practice. First, place
the hearing aid body over the top of your ear 3. Hold the wire near the dome
and gently push the
dome into your ear canal. Pull up and back on the cartilage of the ear to ease
insertion 4. Resttheretentionguardinthebowlofyourear.You can trim the
retention guard to a comfortable length or remove it altogether
Handle your hearing aid with care. Do not pull on or bend the tube as this may
cause damage
Note: The outer shell of the hearing aid is laser marked with Left or Right
11
Volume & Program Control
Program Control Volume Up Volume Down
Adjust the volume with the volume up/down buttons. Your device has 10 volume
levels. You will hear a confirmation when you reach the min/max volume
settings See “Tuned Hearing App” for how to adjust volume, environment, and
equalizer using your smartphone
12
The program control is located above the volume controls. Choose between four
program settings by pressing the program button. When you press the program
button you will hear a voice prompt say: program 1′,
program 2′, program 3′, or
program 4′
1 Everyday: Daily setting use in most listening situations
2 Meeting: Talk setting use when having conversation
3 Music: Music setting use when listening to music
4 Noise: Noise setting reduces the low frequency amplification. Often
helpful in noisy situations
13
Airplane Mode
To enable/disable Airplane Mode: 1. To enable airplane mode, close the battery
door while holding the volume up control for six seconds 2. To disable
airplane mode, open and close the battery door
Hold volume up control
14
15
Slim Tubes
The slim tube should rest against the side of your head and allow the dome to
remain comfortably in your ear canal.
A Size 2 slim tube will already be attached to your hearing aid. Also included
are 2 additional sizes: 1, and 3. Size 1 is the shortest in length and size 3
is the longest
Removing & attaching the slim tube
For optimal performance, replace slim tubes every three months.
How to remove the slim tube: 1. Grasp the base of the slim tube near the top
of
the hearing aid 2. Twist the base of the tubing 90° to the left 3. Pull the
base away from the hearing aid
How to attach the slim tube: 1. Line up the top of the aid and the tubing base
2. Gently push the base of the tubing onto the
aid until it snaps into position
16
17
How to clean the slim tube
1. Remove the slim tube from the hearing aid 2. Remove the dome from the tube
3. Insert the cleaning tool into the base at the end
of the slim tube and thread it all the way through so it comes out the other
end 4. Wipe off any debris on the end of the cleaning tool before pulling it
back through the tube
18
Protecting your aid
Open the battery door when not in use. Remove the battery when storing for
extended periods
Always store your hearing aid in its case, in a clean and dry environment. The
UV Dry Box can also be used for safe storage
Never wear your hearing aid in the shower, bath, sauna or swimming. Keep
protected from rain
If the hearing aid becomes wet, remove battery and ensure the aid is dry
before using. Do not dry in an oven or microwave
We recommend regularly drying your hearing aid. You can purchase a sanitizing
UV Dry Box from audicus.com/accessories Remove battery before placing in the
UV Dry Box
Keep your hearing aid away from high temperatures. Do not leave your hearing
aid in direct sunlight or wear while using a hair dryer
Keep hearing aids away from children and pets
19
Finding the right dome
The dome is the small, clear hypoallergenic silicone tip on the end of the
hearing aid that is inserted into your ear
Domes come in a variety of shapes and sizes. The proper choice of dome style
and size can help with comfort and sound quality
New devices come pre-fit with a medium dome
Dome styles and sizes
Take some time to find which size dome is right for you. The dome should fit
snugly in your ear canal and inserted far enough to not be visible
If mis-sized or the wrong style, you may hear feedback: a squealing or
whistling sound that can be resolved with a different dome size or style
Order new domes at audicus.com/supplies
Small Medium Large
Open
20
Closed
Double
Clean your domes regularly Replace old, brittle, discolored or damaged domes
or if they pull off the hearing aid easily Earwax production is different for
each person.
Replace domes as needed, at least every 23 months Always ensure that a new
dome is firmly attached to
the receiver before inserting into your ear
21
Tuned Hearing App
For additional functionality, control, and customization please use the Tuned
Hearing App. Note: this app may not be compatible with all smartphones.
The free Tuned Hearing App can be downloaded from audicus.com/app
Requirements for the Hearing Remote app:
iOS
Version 13.0+
Android
version 7.0+
Customizing your device
The Tuned app will take you on a step by step guide to customize the hearing
aids to your needs
You will complete a short hearing test to setup the devices to your individual
profile
Running into issues? Reach out to our team at icon@audicus.com
22
23
App Troubleshooting
Not all phones work well with Bluetooth devices Follow these steps if you are
having trouble connecting or experiencing poor audio with Bluetooth: 1.
Disconnect from Tuned App
Settings > Delete devices
2. Uninstall the Tuned app 3. Check for and install any updates 4.
Disable/enable or turn off/on Bluetooth 5. Restart your phone 6. Restart
hearing aids open/close battery door
For additional support visit audicus.com/support
24
25
Returns and warranty
The Audicus guarantee If for any reason you are not satisfied with your
Audicus hearing aids, you may return it within 45 days after delivery date for
a full refund of the original purchase price
This guarantee is only possible if the hearing aid has not been modified,
tampered with, damaged or repaired by the user. Please see return instructions
at audicus.com/returns
Manufacturer warranty All Icon hearing aids come with a 12 month guarantee
that will cover manufacturing defects. This guarantee will not be valid if the
hearing aid has been modified, tampered with, damaged or repaired by the user.
If your device stops functioning correctly reach out to icon@audicus.com or
917-999-0705
26
FDA information
Use your hearing aid all day long The best way to ensure better hearing is to
practice listening with your hearing aid until you are able to wear it
comfortably all day. Generally, infrequent use of the hearing aid does not
provide you with the full benefit of amplification. Your hearing aid will not
restore normal hearing. Hearing aids will not prevent or improve hearing
impairment resulting from a physiological condition. Hearing aids will help
you to make better use of your residual hearing. The use of hearing aids is
only part of hearing rehabilitation; auditory training and lip reading
instruction may be required as well.
Possible side effects If you are experiencing discomfort, contact Audicus or
your hearing care professional for modification of the hearing aid at the
point of irritation. A hearing aid may cause an accelerated accumulation of
cerumen (earwax). Also in rare cases, the otherwise nonallergenic material may
cause a discharge from the ear, allergic reaction, or any other unusual
condition. Please seek immediate consultation with a physician if these
conditions occur.
27
Technical information
The Audicus Icon is manufactured by Intricon and distributed by Audicus.
FCC ID: POMIINHBC1B0 Hereby, Intricon Hearing declares that this product meets
the requirements of the Medical Device Directive 93/42/EEC and complies with
Radio Equipment Directive 2014/53/EU.
Changes or modifications not expressly approved by Audicus may void the FCC
authorization to operate this device.
This device complies with Part 15 of the FCC Rules and with RSS-210 of
Industry Canada. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference and (2) this device must accept
any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of
Industry Canada. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This device
generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures: Reorient or relocate
the receiving antenna. Increase the separation between the equipment and
receiver. Connect the device into an outlet on a circuit different from that
to which
the receiver is connected. Consult the dealer or an experienced radio/TV
technician for help.
28
IEC 60118-7 / ANSI S3.22-2003 (2cc)
Peak OSPL90 (dB SPL) HFA OSPL90 (dB SPL) Peak FOG (dB) HFA FOG (dB) HFA
Reference Test Gain (dB) Frequency Range (Hz): f1 f2 Total Harmonic
Distortion 500 Hz Total Harmonic Distortion 800 Hz (%) Total Harmonic
Distortion 1600 Hz (%) Equivalent Input Noise (db SPL) (%) Attack Time (msec)
Release Time (msec) Supply Voltage (V) STD 312 Induction Coil Sensitivity
(dB)* Battery Life (h)
Nominal Specification
117 109 40 33 33 200 6700 < 2 < 1 <1 <18 10 200 1.3 80 125
29
Troubleshooting
Cause
Remedy
No sound or intermittent sound
Not turned on
Ensure battery is inserted and battery door is fully closed, see page “Turning on / off”
Low / dead battery
Replace battery
Battery upside down Dirty battery contact
Insert battery according to battery symbol. See page “Inserting a new battery”
Wipe battery compartment or reach out to Audicus
Poor quality sound
Dome blocked with debris / earwax
Replace dome. See “Replacing the dome”
Plugged microphone
Clean device with cleaning brush. If issue persists, contact Audicus
General sound quality Access the Tuned app
30
Cause
Remedy
Voice prompt says “low battery”
Low battery
Replace battery
Feedback / whistling
Hand or clothing near device
Move hand / clothing away from device
Dome not inserted properly
See “Putting on your hearing aid”
Poorly fitted dome
See “Finding the right dome”
For more help please visit audicus.com/support
31
audicus.com · 917-999-0705 · icon@audicus.com ·
Rev23HI
References
- Award-Winning Online Hearing Aids with Expert Support | Audicus
- Accessories, Supplies and Services | Audicus Hearing Aids
- Hearing Aid Phone App | Audicus
- Audicus Hearing Aid Returns Policy | Audicus
- Supplies and Services | Audicus
- MedWatch: The FDA Safety Information and Adverse Event Reporting Program | FDA