WELOCK Smart WiFibox 2 Smart Door Lock Gateway User Manual

June 13, 2024
WELOCK

WELOCK Smart WiFibox 2 Smart Door Lock Gateway

Introduction

In the era of smart homes, convenience and security go hand in hand. Imagine having the power to control your door locks remotely, receive real-time updates on access, and even use voice commands to secure your home. With the WE.LOCK Smart WiFibox 2 Smart Door Lock Gateway, these possibilities become a reality. Let’s delve into the features and benefits of this modern gateway that complements Welock’s range of smart door locks.

Compatibility

The WE.LOCK Smart WiFibox 2 is designed to seamlessly integrate with all Welock smart door locks. This means that if you have a Welock smart lock installed, this gateway can elevate your experience by enabling remote control and voice commands via the Welock App.

Product Controls

  • Remote Control: Say goodbye to the limitations of Bluetooth unlocking distance. Once paired with the Welock App, the gateway empowers you with the ability to unlock your smart door lock remotely. Whether you’re at work, on vacation, or simply away from home, you can grant access to trusted individuals with a few taps on your smartphone. Additionally, you can modify or delete access codes at any time, offering unparalleled control and flexibility. All your unlocking activities are recorded in real-time on the Welock App, providing you with peace of mind.
  • Voice Control: Voice-controlled smart devices have become increasingly popular, and the WE.LOCK Smart WiFibox 2 doesn’t lag behind. This gateway collaborates seamlessly with Amazon Alexa, allowing you to use voice commands through an Alexa device to control your smart door lock. Imagine the convenience of saying, “Alexa, lock the door,” without lifting a finger. Moreover, one gateway can be paired with multiple smart locks, making it a versatile addition to your smart home ecosystem.

Product Specifications

  • Brand: WE.LOCK
  • Special Feature: Wifi
  • Style: Modern
  • Color: WIFIBOX 2
  • Number of Pieces: 1
  • Controller Type: Amazon Alexa
  • Shape: Square
  • Control Method: Remote
  • Connectivity Protocol: Bluetooth
  • Manufacturer: WE.LOCK
  • Item Weight: 2.82 ounces
  • Package Dimensions: 2.76 x 2.72 x 1.77 inches
  • Special Features: Wifi
  • Batteries Included: No
  • Batteries Required: No

Setup Guide

Setting up the WE.LOCK Smart WiFibox 2 Smart Door Lock Gateway is a straightforward process. Follow these step-by-step setup instructions to get it up and running:

Note: Before you begin, make sure your smart door lock is compatible with the WELOCK App, and you have your WiFibox 2 and smartphone ready.

  1. Unbox and Inspect:
    • Open the package and inspect the contents to ensure everything is included and in good condition.
  2. Position the Gateway:
    • Find a suitable location to place your WiFibox 2 gateway. It should be within 32.8 feet (10 meters) of your smart door lock.
    • Ensure that your smartphone and the gateway are connected to the same network.
  3. Power On the Gateway:
    • Connect the WiFibox 2 to a power source using the provided power adapter.
    • Wait for the gateway to power on and initialize. You should see indicator lights or signals indicating it’s ready for setup.
  4. Download the WELOCK App:
    • If you haven’t already, download the WELOCK App on your smartphone from the App Store or Google Play Store.
  5. Pair the Gateway with the App:
    • Open the WELOCK App on your smartphone.
    • Follow the on-screen instructions to pair the WiFibox 2 gateway with the app.
    • This step may involve scanning a QR code or using a specific setup mode provided in the app.
  6. Connect to Your Smart Door Lock:
    • Once the gateway is successfully paired, you should be able to connect it to your smart door lock.
    • Follow the app’s instructions to identify and connect to your lock.
  7. Remote Control and Voice Integration:
    • With the WiFibox 2 connected, you can now remotely control and monitor your smart door lock via the app.
    • If you have an Alexa device, you can also enable voice control through Alexa using the provided integration.
  8. Complete Setup:
    • Ensure all settings are configured according to your preferences within the app, such as password management and access control.
  9. Test Functionality:
    • Test the remote unlocking and monitoring features to ensure they work as expected.
  10. Customer Support and Warranty:
    • Keep the provided customer service and warranty information handy in case you encounter any issues or have questions.

Congratulations! Your WE.LOCK Smart WiFibox 2 Smart Door Lock Gateway is now set up and ready to enhance the security and convenience of your smart home.

Troubleshooting

If you encounter any issues with your WE.LOCK Smart WiFibox 2 Smart Door Lock Gateway, you can try troubleshooting the problem with the following steps:

  • Check Power and Connectivity: Ensure that the gateway is powered on and connected to a stable Wi-Fi network. If it’s not receiving power or has a weak Wi-Fi connection, it may not function correctly.
  • Restart the Gateway: Sometimes, a simple restart can resolve connectivity issues. Disconnect the power source, wait for a few seconds, and then plug it back in.
  • Verify Compatibility: Double-check that your smart door lock is compatible with the WELOCK App and the WiFibox 2 gateway. Using incompatible devices can lead to connectivity problems.
  • Update the App and Firmware: Ensure that both the WELOCK App on your smartphone and the gateway’s firmware are up to date. Outdated software can cause compatibility issues.
  • Check Network Settings: Verify that your smartphone and the gateway are on the same Wi-Fi network. Inconsistent network connections can prevent proper communication.
  • Repair the Gateway: If you’re still experiencing issues, try re-pairing the gateway with the app. Follow the initial setup instructions to establish a new connection.
  • Firewall and Security Settings: Check if any firewall or security settings on your router or smartphone are blocking communication between the app and the gateway. Adjust settings if needed.
  • Ensure Adequate Distance: Make sure the distance between the WiFibox 2 gateway and your smart door lock does not exceed 32.8 feet (10 meters). Signal strength can weaken with greater distances.

FAQs

What is the WE.LOCK Smart WiFibox 2 Smart Door Lock Gateway?

The WE.LOCK Smart WiFibox 2 Smart Door Lock Gateway is a device that allows you to control your smart door lock remotely and integrate it with voice commands through the Welock App.

What smart door locks is the WE.LOCK Smart WiFibox 2 compatible with?

The WE.LOCK Smart WiFibox 2 is designed to seamlessly integrate with all Welock smart door locks.

What are the features of the WE.LOCK Smart WiFibox 2?

The WE.LOCK Smart WiFibox 2 allows for remote control of your smart door lock, real-time access updates, and voice control through Amazon Alexa.

How far can the WE.LOCK Smart WiFibox 2 be from the smart door lock?

The distance between the WiFibox 2 gateway and the smart door lock should not exceed 32.8 feet (10 meters).

Can I control multiple smart locks with one WE.LOCK Smart WiFibox 2 gateway?

Yes, one WE.LOCK Smart WiFibox 2 gateway can be paired with multiple smart locks.

Does the WE.LOCK Smart WiFibox 2 come with batteries?

No, batteries are not included with the WE.LOCK Smart WiFibox 2.

Is customer support available for the WE.LOCK Smart WiFibox 2?

Yes, customer support is available. Please refer to the provided customer service information for assistance.

What is the warranty for the WE.LOCK Smart WiFibox 2?

Please refer to the provided warranty information for details on the warranty for the WE.LOCK Smart WiFibox 2.

Is the WE.LOCK Smart WiFibox 2 compatible with both iOS and Android devices?

Yes, the WE.LOCK Smart WiFibox 2 is compatible with both iOS and Android smartphones, allowing you to control your smart door lock using your preferred mobile operating system.

Can I receive notifications on my smartphone when the smart door lock is accessed?

Yes, the WE.LOCK Smart WiFibox 2 provides real-time access updates, so you can receive notifications on your smartphone whenever your smart door lock is accessed.

What is the setup process for connecting the WE.LOCK Smart WiFibox 2 to my smart door lock?

The setup process typically involves installing the WiFibox 2 gateway, pairing it with your smart door lock through the Welock App, and following the provided instructions for connectivity.

What is the range of voice control with Amazon Alexa when using the WE.LOCK Smart WiFibox 2?

The range for voice control with Amazon Alexa may vary, but it generally works well within the typical range of a Wi-Fi network in your home.

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