Tell Adapter2 PRO GITA-ADAPTER2-2G GSM/2G Communicator User Guide

Tell Adapter2 PRO GITA-ADAPTER2-2G GSM/2G Communicator

Product Information

The Adapter2 is a versatile product available in different models and versions. It can be equipped with a 2G, 3G, or 4G modem for use in Europe, or a 3GA or 4GA modem for worldwide use. Additionally, there is a WiFi model available. The product also comes in standard and PRO versions. The WiFi model can only be used with a WiFi network and does not require a SIM card. However, SMS and call-based functions are not available in the WiFi model.

Product Usage Instructions

1. Choose the appropriate SIM card services based on the device functions you require. (Skip this step for the WiFi variant)
2. Check the installation environment to avoid weak signal and other problems such as strong electromagnetic interference and high humidity.
3. Connect the antenna to the device.
4. Refer to the wiring diagram provided and do the wiring accordingly.
5. Connect the device to a power supply with a voltage range of 12-24V DC and a minimum current rating of 500mA.

Note: Do NOT connect the metallic part of the antenna connector or the terminals of the device directly or indirectly to the protective ground, as it may damage the device. Also, do NOT use the COM terminal as a negative input for powering the device, as it can lead to component damage.

For detailed installation and application instructions, please refer to Chapter 2 of the Installation and Application Manual.

Device Wiring
The Adapter2 has four contact inputs and one relay output that can be configured using the programming software.

Inputs:
The NO (Normally Open) and NC (Normally Closed) dry contacts should be connected between the selected input and the COM terminal. The input type can be configured using the programming software.

Outputs:
The relay output provides a normally open relay contact. The wiring should be done accordingly. The module can switch the negative V- point of the power input to the output and supports a maximum load of 1A. Additionally, there is a LINE output that simulates a phone line, which can be connected to the RING- TIP (phone line) input of an alarm system capable of communication over a landline.

Transparent Serial Port
The Adapter2 features a transparent serial port that allows bidirectional transparent data transfer over the Internet. The wiring required for this function varies depending on the connected device and the need for a logic level converter. For more information, please consult the Installation and Application Manual of the Adapter2.

Status LED Signals

• Slowly flashing green: Normal operation, connected to the mobile or WiFi network
• Flashing red: The mobile or WiFi service is unavailable, or system startup/restart is in progress
• Permanent red: SIM card error (only applicable to models equipped with a modem)

Programming Software
The latest version of the programming software can be found on the manufacturer’s website. The Adapter2 uses different user levels, with the super admin authorization level having full access to all settings in the device.

Dear Customer!
Thank you for choosing our product. The full Installation and Application Manual is available on our website at: https://tell.hu/en/products/gprs- communicators/adapter2

PUTTING INTO OPERATION:

Note: For the WiFi product variant please skip the first 5 steps.

1. Choose the SIM card services according to the device functions you would like to use (mobile Internet, voice call, SMS service).
   The device requires a Mini (2FF) size SIM card.

2. Enable the caller identification service on the SIM card at the mobile service provider.

3. Disable voice mail and notification about missed calls on the SIM card.

4. If you want to lock the SIM card with a PIN code, you will have to provide the PIN code in the device settings. Otherwise, disable PIN code request on the SIM card.

5. Remove the SIM card bay cover of the device and install the SIM card.
   

6. Check the installation environment for avoiding weak signal and other problems (strong electromagnetic interference, high humidity).

7. Connect the antenna.

8. Do the wiring according to the wiring diagram below.

9. Connect the device to the power supply (12-24V DC, minimum 500mA).

Attention! Do NOT connect the metallic part of the antenna connector or the terminals of the device directly or indirectly to the protective ground, because this may damage the device!
Attention! Do NOT use the COM terminal as a negative input for powering the device, because this can lead to damaging the components!
-> Chapter 2 of the Installation and Application Manual.

Product models:
The Adapter2 is available with a 2G, 3G or 4G modem that can be used in Europe, or a 3GA or 4GA modem that can be used worldwide, or with a WiFi interface. It can also be ordered in a standard or PRO version.
The WiFi model can only be used with a WiFi network. SMS and call-based functions are not available in this model since it does not have a modem. This model, in turn, does not require a SIM card.

DEVICE WIRING:
The Adapter2 has four contact inputs and one relay output, which can be configured in the programming software for the task at hand.

Inputs:
The NO and NC dry contacts should be connected between the selected input and the COM terminal. The input type can be configured in the programming software.

Outputs:
The relay output provides a normally open relay contact, so the wiring should be done accordingly. The module will switch the negative V- point of the power input to the output and it supports a maximum load of 1A.
The LINE is a simulated phone line output, which can be connected to the RING- TIP (phone line) input of an alarm system that is capable to communicate over a landline.

Transparent serial port:
The Adapter2 has a transparent serial port, which is suitable for bidirectional transparent data transfer over the Internet. The wiring needed for this function differs on a case-to-case basis and is highly dependent on the connected device and the need for a logic level converter. For more information on this process, see the Installation and Application Manual of the Adapter2.

Adapter2 – Wiring diagram for alarm systems

-> Chapter 2 of the Installation and Application Manual.

STATUS LED SIGNALS

Slowly flashing green| Normal operation, connected to the mobile or WiFi network
---|---
Flashing red| The mobile or WiFi service is unavailable, or system startup/restart is in progress
Permanent red| SIM card error (only for the models equipped with a modem)

PROGRAMMING SOFTWARE

The latest version of the programming software is available on the manufacturer’s website.

Permission levels:
The Adapter2 uses different user levels. The super admin authorization level used during the installation has full access to all settings in the device.

Default super admin password: 1234
For more information on the permission levels, see the Installation and Application Manual of the Adapter2.
Attention! It is highly recommended that you change the default passwords after the first login. This can be done using the password icons in the Connection type menu.

Connecting via USB :

• Open the Adapter2 programming software.
• Power up the device and then connect it to the computer using a USB-A to USB-B cable.
• Select the USB option in the Connection type menu.
• Enter the Device password (default password: 1234), and then click on the Connect button.
• To configure the settings, first you must read the settings stored in the device by clicking on the Read button in any submenu under the Device settings menu group.
• Configure the settings as needed, and then write the changed settings into the device by clicking on the Write button.

PIN-code, APN, and Cloud:
After the USB connection has been established successfully, select the General settings menu. In the SIM section you can configure the SIM card’s PIN code and the APN specified by your provider, which is required to access the mobile Internet.
Configure the Cloud usage in the Cloud server section.

• Default cloud server IP address : 54.75.242.103
• Default cloud server port: 2020

If the Cloud usage option is enabled, the device can be accessed at any time via the cloud server. This is absolutely necessary if you want to use the mobile application. Otherwise, it will only connect upon request sent via SMS to the phone number of the SIM card installed in the device:
CONNECT,PWD=device password# (e.g. CONNECT,PWD=1234#)
After the connection has been established successfully, the device sends a response SMS, which contains the server contact details and the Device ID.

Registering the device identifier:
The device can be identified and accessed remotely based on its unique device identifier. You can read and copy the device ID to clipboard in the Status monitoring menu.
You can store the device contact details (name, device identifier, comments)
using the Add new button in the Device register menu, which will help you later, when you want to access the device remotely.

Remote access via cloud service

• Open the Adapter2 programming software.
• Click on the Connection type menu and select the Cloud option .
• If you have already registered the contact details of the device in the Device register menu, select the device you want to connect to in the Device name drop-down menu. Otherwise, select the server from the Cloud drop-down menu, enter the Device ID of the device and the Device password.
• Click on the Connect button.

For further connection options, see the Installation and Application Manual of the Adapter2.
-> Chapter 4 of the Installation and Application Manual.

CONFIGURING THE DEVICE

Configuring notifications and remote monitoring:
The contact details of CMS (Central monitoring station) servers can be added in the Reporting channels menu. Beyond entering the name at will, you must set the receiver’s IP address/domain and port number, the communication protocol you want to use, and the supervision message settings.
The device can also send notification via SMS or voice call. E-mail and Push notification options are also available in the PRO model. The phone numbers and e-mail addresses can also be added in the Reporting channels menu.
You can change the default priority of reporting to your CMS receivers in the Notification templates menu. For advanced reporting options (e.g. to report a specific event with a different priority or to a different receiver) you can create a new notification template by clicking on the Add new button. Then you must select the servers you want to use and set their priority, and then select the given template in the settings of the event you want to use it for.

Configuring IP cameras:
The Adapter2 PRO can manage access to up to four IP cameras with ONVIF protocol. They can be added in the IP cameras menu, by entering the URLs of the cameras. You can enter either stream or snapshot URLs, and the mobile application will display the camera images accordingly.
For extracting the URL from your IP camera, we suggest using our IP camera detector software designed for this purpose. You can download the software from our website under the Software tab on the Adapter2 PRO product page.

Configuring events:
The events of Adapter2 can be classified into three groups that need to be configured separately.
Inputs and Input events:
The type and sensitivity of the inputs can be set in the Inputs menu. A state change on a contact input can generate an event, upon which the Adapter2 can perform different actions. To use this option, you must add the input event you  want to use in the Input events menu by clicking on the Add new  button.

Configuring an input event after adding it:

• Enter the Name and select the Type of the event.
• Select the Input.
• Enter the Event code, Partition and Zone.
• Select the Notification template.

Service events:
The Adapter2 has various built-in service events on which the device can perform different actions. To use this option, you must add the service events you want to use in the Service events menu by clicking on the Add new button.

Configuring a service event after adding it:

• Enter the Name and select the Type of the event.
• Select the Event from the list.
• You can change the Event code, Partition and Zone if needed.
• Select the Notification template.

Alarm system events:
The Adapter2 can perform different actions upon an event coming from the connected alarm system. To use this option, you must add the event filters you want to use in the Alarm system events menu by clicking on the Add new button.

Configuring an alarm system event after adding it:

• Enter the Name and select the Type of the event.
• Enter the Event code, Partition and Zone.
• Select the Notification template.

Assigning notifications and controls to events:
You can configure notification and output control actions for any event.

Available actions:

• Output control (monostable, bistable, pulse series, or state change).
• Voice call with customizable voice messages.
• IP-based reporting to CMS.
• SMS sending.
• E-mail sending (PRO model only).
• Push message with camera picture option (PRO model only).

Attention! To send Push messages, you must register at least one mobile device (mobile app) in the Adapter2 PRO!
-> Chapter 4 of the Installation and Application Manual.

REGISTERING THE MOBILE APPLICATION:

The TELL Control Center mobile application can be used with the Adapter2 PRO device model. The mobile application is available on the following platforms: –>
Minimal system requirements:

• Android: 6
• iOS: 10

For app version 1.8.0
You can register up to 4 mobile devices in the Adapter2 PRO. There are 4 registration slots in the programming software with a different QR code for each registration.

Preparing the Adapter2 PRO for registration:

• Open the programming software, connect to the device, and read the settings from the device by clicking on the Read button .
• Make sure that the APN settings are configured, and the Cloud usage option is enabled in the General settings menu.
• Configure a Registration password in the Mobile devices menu for the memory slots where you want to register a mobile device.
• Write the changed settings into the device by clicking on the Write button.
• Click on the QR code button in the Mobile devices menu and select the memory slot from the Mobile device drop-down menu, where you want to register a mobile device. The software will show the QR code that belongs to the selected registration slot. You can read the QR code directly from the PC screen, or print or save to file and send over by e-mail if needed.

Registration:

• Open the mobile app, tap on the Scan QR code button and read the QR code. If you already have a registered device in the app, go to the menu and choose the Add new device option.
• Enter a chosen Username (this identifies the app in the Adapter2 PRO).
• Enter the Registration password configured in the programming software.
• Tap on the Next button.
• Enter a chosen Device name (this identifies the Adapter2 PRO in the app).
• Tap on the Next button.
• The device will be added automatically on the main screen.

MAIN FUNCTIONS OF THE MOBILE APPLICATION

• Receive Push messages with optional camera picture.
• Show status of inputs and outputs.
• Remote control of outputs.
• Show Push message and event logs.
• Show device online/offline status.
• Show signal strength and supply voltage level.
• Show device firmware version.

For more information on the TELL Control Center features, see the TELL Control Center User Guide.

SAFETY INSTRUCTIONS

For your safety, please read carefully and follow the instructions below! Failure to observe safety instructions may be a threat to you and your environment!
TELL’s product (hereinafter referred to as „device”) has a built-in mobile communication modem or a WiFi interface. Depending on the product variant, the built-in modem is capable of 2G, 3G or 4G mobile communication.

The 2G modem can use the following frequency bands:
850/900/1800/1900 MHz @GSM/GPRS

The 3G modem can use the following frequency bands:
900/2100 MHz @UMTS, 900/1800 @GSM/GPRS

The 3GA modem can use the following frequency bands:
800/850/900/1900/2100 MHz @UMTS, 850/900/1800/1900 MHz @GSM

The 4G modem can use the following frequency bands:
900/1800 MHz @GSM/EDGE, B1/B8@WCDMA, B1/B3/B7/B8/B20/B28A@LTE

The 4GA modem can use the following frequency bands:
B2/B4/B5@WCDMA, B2/B4/B5/B12/B13@LTE

The WiFi product model uses the following frequency bands:
2.4 GHz, 802.11 b/g/n

• DO NOT USE the device in an environment where radio frequency radiation can cause a risk and may interfere with other devices that may cause undesired operation – such as medical devices!
• DO NOT USE the device if there is a risk of high humidity, hazardous chemicals or other physical impact!
• DO NOT USE the device beyond the specified operating temperature range!
• DO NOT MOUNT the device in a hazardous environment!
• DO NOT INSTALL/WIRE the device under voltage. For easy disconnection, the device’s power adapter or power supply should be easily accessible!
• ALWAYS DISCONNECT the power supply before starting to mount the device!
• ALWAYS DISCONNECT the device’s power supply before inserting, removing or replacing the SIM card!
• TO SWITCH OFF the device, disconnect all power sources, including the power supply and USB!
• The computer connected to the device must always be connected to the protective ground!
• DO NOT USE a computer to program the device that is not connected to the protective ground. To avoid a ground loop, the power supply of the computer and the device must use the same grounding!
• DO NOT ATTEMPT to repair the device. Only qualified personnel is allowed to repair the device!
• PROVIDE APPROPRIATE POWER SOURCE for the device. The device operates safely and properly only with a power supply which meets even the maximal requirements specified in the user’s manual. You can find the exact data in the user’s manual and on the http://tell.hu website as well.
• DO NOT USE the device with a power supply that does not meet the MSZ EN 60950-1 standard!
• DO NOT REVERSE THE POLARITY of the power supply! Wire the power supply always according to the polarity indicated on the device!
• DO NOT CONNECT the antenna connector to the protective ground! Do not connect the metallic parts of the antenna connector or the device’s terminals directly or indirectly to the protective ground, because this may damage the device!
• ATTENTION! The product is provided with built-in automatic power disconnection (Under Voltage Lock Out) function. The device will turn off automatically when the supply voltage drops under a critical level.

References

• Adapter2 - IP kommunikatoren - Produktliste - Überwachen Sie
• Adapter2 - IP communicators - Product list - Supervise when
• Adapter2 - IP communicators - Product list - Supervise when

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