Kwikset 914 Keypad Smart Lock User Manual

June 13, 2024
Kwikset

Kwikset 914 Keypad Smart Lock

Introduction

In a world where convenience and security go hand in hand, Kwikset has introduced the Kwikset 914 Keypad Smart Lock, a modern solution that seamlessly combines ease of access with cutting-edge security features. With the Kwikset 914, you can enjoy the benefits of keyless entry, remote access, and a user-friendly interface that simplifies your life. Let’s delve into the details of this innovative smart lock.

The Kwikset 914 Keypad Smart Lock in Matte Black not only enhances your home’s security but also adds a touch of modern elegance to your entryway. Its sleek design, ease of use, and smart features make it a valuable addition to any home. Experience the convenience and peace of mind that come with keyless entry and smart home integration. Kwikset has your security covered in a modern and straightforward way.

Smart Lock Specifications

  • Brand: Kwikset
  • Lock Type: Keypad
  • Dimensions (LxWxH): 1.19 x 2.78 x 4.44 inches
  • Material: Metal
  • Recommended Uses: Security
  • Style: Contemporary
  • Color: Matte Black
  • Number of Pieces: 1
  • Finish Type: Matte
  • Controller Type: Wink, SmartThings
  • Shape: Square
  • Control Method: Touch
  • Connectivity Protocol: Zigbee
  • Batteries: Included (4 AA batteries)
  • Warranty: Lifetime Mechanical Finish, 1 Year Electronics
  • Country of Origin: Mexico

What’s in the Box

  • SmartCode Deadbolt
  • Battery Pack
  • Latch
  • Strike Plate
  • Two Keys
  • Screws
  • Mounting Hardware
  • SmartKey Tool
  • Installation Guide

Product Features

  • Secure Keyless Entry: This smart lock provides fast and quiet motorized deadbolt operation with an illuminated keypad, allowing for keyless entry into your home. It also offers one-touch locking when leaving, making it easy to secure your home.
  • Smart Home Ready: The lock is compatible with ZigBee panels and hubs, enabling you to expand your security system and home automation capabilities. With ZigBee connection, you can enjoy remote access and create smart routines to enhance your home’s functionality.
  • 30-Second Auto-Locking: You can set up the deadbolt to automatically lock after entry or exit, which is perfect for keeping your hands free and ensuring your home is always secure. This feature is especially useful when you’re in a hurry.
  • Easy Programming: The lock allows you to set up keyless door entry with up to 30 programmable unique custom user codes. This feature is ideal for providing access to family members, friends, dog walkers, or service professionals. You can easily add or delete codes as needed.
  • Easy Installation: Designed for DIY enthusiasts, the Kwikset 914 Smart Lock can be installed in minutes using just a screwdriver. It fits standard doors with thickness ranging from 1-3/8″ to 1-3/4″. The lock is powered by four AA batteries, which can last up to 12 months or longer, ensuring low maintenance.

This Kwikset 914 Smart Lock is designed to simplify your life with its keyless entry, automation capabilities, and durable construction. Its matte black finish adds a stylish touch to your door, combining modern aesthetics with advanced security features.

Troubleshooting

Troubleshooting common issues with the Kwikset 914 Keypad Smart Lock can help you resolve problems and ensure the smooth operation of your lock. Here are some troubleshooting steps for common issues:

  1. Battery Replacement:
    • Problem: The lock is not responding or has intermittent issues.
    • Solution: Replace the four AA batteries with fresh ones. Low batteries can cause various malfunctions.
  2. Keypad Not Illuminating:
    • Problem: The keypad is not lighting up when touched.
    • Solution: Ensure that the Auto-Lock feature is enabled. If the keypad does not illuminate, the lock may be set to lock automatically after a certain time, which can save battery life.
  3. Auto-Lock Not Working:
    • Problem: The lock is not automatically locking as configured.
    • Solution: Check the settings in your lock’s programming. Make sure that the Auto-Lock feature is enabled, and set the desired time interval for auto-locking.
  4. Codes Not Working:
    • Problem: User codes are not functioning correctly.
    • Solution: Re-enter the user codes and ensure they are programmed correctly. Follow the lock’s user manual for instructions on setting up and managing user codes.
  5. Lock Jammed:
    • Problem: The lock’s deadbolt is jammed and won’t turn.
    • Solution: Check for any physical obstructions or misalignment of the deadbolt. Lubricate the lock’s moving parts with a suitable lock lubricant.
  6. Remote Access Issues:
    • Problem: You can’t control the lock remotely.
    • Solution: Ensure that the lock is connected to a compatible Zigbee panel or hub, and the hub is connected to your home network. Check the hub’s settings and troubleshoot any network connectivity issues.
  7. Lock Not Responding to Voice Control:
    • Problem: The lock is not responding to voice commands when connected to a smart home system.
    • Solution: Verify that the lock is correctly integrated with your smart home hub or system. Check compatibility and settings for voice control.
  8. Lock Firmware Update:
    • Problem: Outdated firmware can cause issues.
    • Solution: Check for firmware updates for your lock and follow the manufacturer’s instructions to update it if necessary.
  9. Reset to Factory Defaults:
    • Problem: If other troubleshooting steps don’t work, you may need to reset the lock to factory defaults.
    • Solution: Consult the lock’s user manual for instructions on performing a factory reset. Be aware that this will erase all programmed codes, and you’ll need to reprogram the lock.

Product Warranty

Kwikset offers a comprehensive warranty for your peace of mind. The locks and handles come with a lifetime mechanical and finish warranty, and there’s a 1-year electronics warranty. You can refer to Kwikset’s warranty for full details.

FAQs

How many user codes can I program into the lock?

You can program up to 30 unique custom user codes for family, friends, or service providers.

Can I remotely lock or unlock the door with this lock?

Yes, if your lock is connected to a compatible Zigbee panel or hub, you can use a web-enabled device to remotely check the door lock status, lock, or unlock the door.

How long do the batteries last, and how do I replace them?

The lock operates on four AA batteries, and they typically last around 12 months or longer. To replace the batteries, remove the cover on the interior side of the lock and replace the batteries as needed.

What happens if the batteries die or if there is a power outage?

The lock has a backup keyway (a physical key) that can be used to unlock the door in case the batteries die or if there is a power outage.

Can I disable the auto-lock feature?

Yes, you can enable or disable the auto-lock feature. If you prefer not to use it, you can turn it off in the lock's programming settings.

Is the lock compatible with smart home systems like Alexa or Google Assistant?

The Kwikset 914 Keypad Smart Lock is designed to work with Zigbee panels and hubs. It may work with certain smart home systems that support Zigbee, but it may not be compatible with voice assistants like Alexa or Google Assistant directly.

Is there a warranty for the lock?

Yes, the lock and handles have a lifetime mechanical and finish warranty, and there is a 1-year electronics warranty.

What should I do if I forget my user code or master code?

If you forget your codes, you can reset the lock to factory defaults by following the instructions in the user manual. Be aware that this will erase all programmed codes, and you'll need to reprogram the lock.

Can I install this lock on any type of door?

The lock is designed to fit standard residential exterior doors that are between 1-3/8 inches and 1-3/4 inches thick. Ensure your door meets these requirements before installation.

Is the lock weather-resistant?

While the lock is designed to withstand normal outdoor conditions, it's recommended to install it on a door that has a protected entryway, such as a covered porch or awning, to prolong its lifespan.

Can I rekey this lock to match my existing Kwikset keys?

Yes, the lock features SmartKey Security, which allows you to rekey the lock to match your existing Kwikset keys. Follow the provided instructions or refer to the user manual for details on how to rekey the lock.

What happens if someone enters the wrong code multiple times?

You can enable an optional code alarm feature that will sound an alarm if an incorrect code is entered three times consecutively. This can enhance security by deterring unauthorized access attempts.

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