Kwikset ‎99380-001 Keypad Smart Door Lock Installation Guide

Kwikset ‎99380-001 Keypad Smart Door Lock

Required tools

Parts List

Before Installation

Prepare the door and check the dimensions

• Make sure your door is compatible. If you have a standard deadbolt mounted
• Remove your existing deadbolt from your door.
• Measure to confirm that the hole in the door is either 2-1/8″ (54 mm) or 1-1/2″ (38 mm). 
• Measure to confirm that the backset is either 2-3/8″ or 2-3/4″ (60 or 70 mm).
• Measure to confirm that the hole In the door edge Is 1″ (25 mm).
• Measure to confirm that the door is between 1- 3/8″ and 2″ (35 mm and 51 mm) thick.

Installation

Install the latch and strike

For  Latch / Strike Bag 

• Is the door edge chiseled?
• Hold the latch In front of the door hole, with the latch face flush against the door edge.
• Is the D-shaped hole centered in the door hole?
• Which latch are you Installing?
• Install the strike on the door frame. Make sure the hole in the door frame is drilled a minimum of 1″ (25 mm) deep.

Install the exterior keypad

• What is the diameter of the hole in the door? 
• Locate the screws for step 3D and keep them within reach.
• Remove the mounting plate from the interior assembly.
• For Lock Bag
• Install the exterior keypad and mounting plate.

Install the interior assembly

• Ensure the turnpiece shaft is pointing up, and remove the interior cover and battery pack from the interior assembly.
• Install the interior assembly onto the mounting plate.

Install the batteries and perform the door handing process

This step will teach your lock the orientation of your door and is crucial to lock operation.

Test the lock and check door alignment

• If your door does not lock and unlock smoothly, make sure you replace your previous latch and strike with those supplied in the box.
• If you still experience locking errors, call Kwikset Support to order a Warped Door Service Kit.
• Kwikset Support: 1-800-327-5625

Install the interior cover

For Lock Bag

Important Information about the interior cover

Cover Installation & Battery Pack Access

Download the app and create an account

The Kwlkset app Is needed to use this lock. If this lock was professionally installed (or installed by someone other than the homeowner), make sure this step Is performed by the homeowner.

• Download the Kwikset app by scanning the QR code or visiting www.kwlkset.com/app on your smartphone.
• Create your account and follow the setup instructions in the Kwikset app.

SmartCode at a Glance

System Alerts

*Beeping sounds will only be heard if Lock Sounds have not been disabled in the app.

Status LED colors

These features can be adjusted in some smart home apps.

Manual Door Handing

If needed, the door-handling process can be initiated manually. This is useful if the lock is being moved to a different door.

Network Reset

Network Reset will delete all Wi-Fi settings, Bluetooth pairings, user associations, and remove the lock from the account.

System Reset

System Reset will delete all access codes and lock settings including lock handing. The lock will run the handing process at the end of the System Reset.

Factory Reset

Factory Reset will delete all Wi-Fi settings, Bluetooth pairings, user associations, remove the lock from the account, and reset all lock settings including handling.

Troubleshooting

A complete Halo Touchscreen Programming and Troubleshooting Guide is available at www.kwikset.com/halo/support

SmartKey Re-Keying

Re-key the lock to work with your existing key. See the supplied SmartKey Re- key instructions for more information.

Note: If Auto-Lock is enabled, remove the battery pack before re-keying your lock.

Important Safeguards

• Read all instructions in their entirety.
• Familiarize yourself with all warning and caution statements.
• Remind all family members of safety precautions.
• Protect your user codes.
• Dispose of used batteries according to local laws and regulations.

WARNING: This Manufacturer advises that no lock can provide complete security by itself. This lock may be defeated by forcible or technical means, or evaded by entry elsewhere on the property. No lock can substitute for caution, awareness of your environment, and common sense.

Builder’s hardware is available in multiple performance grades to suit the application. In order to enhance security and reduce risk, you should consult a qualified locksmith or other security professional.

FAQs

How do I install the Kwikset ‎99380-001 Keypad Smart Door Lock on my door?

To install the lock, you'll need to prepare your door by checking its compatibility, removing the existing deadbolt, and ensuring the correct dimensions. Then, follow the installation steps provided in the user manual.

What tools do I need for the installation?

You'll need a screwdriver, tape measure, drill, chisel (if necessary), and a hammer (if necessary) for installation.

What dimensions should I check on my door before installation?

Make sure to measure the hole in the door, the backset, the hole in the door edge, and the door's thickness. These measurements are crucial for a successful installation.

How do I install the latch and strike?

The installation steps for the latch and strike are outlined in the user manual. Make sure to follow them carefully to ensure proper functioning.

Do I need to use the provided SmartKey Re-key instructions?

If you want to re-key the lock to work with your existing key, refer to the SmartKey Re-key instructions included in the package.

What is the purpose of the interior assembly, and how do I install it?

The interior assembly is a crucial component of the lock. Ensure the turnpiece shaft is pointing up and follow the provided instructions to install it correctly.

How can I perform the door handing process, and why is it important?

The door handing process teaches the lock the orientation of your door, which is essential for its proper operation. Follow the instructions in the manual to perform this process.

What should I do if the lock doesn't operate smoothly or if I encounter locking errors after installation?

If the lock doesn't operate smoothly, replace your previous latch and strike with the ones supplied in the box. If the issue persists, contact Kwikset Support for assistance.

Why do I need the Kwikset app, and how do I download and set it up?

The Kwikset app is necessary for using some features of the lock. You can download it by scanning the QR code or visiting the provided website on your smartphone. Follow the app's setup instructions to create an account.

What are some important safety precautions and guidelines for using the lock?

Familiarize yourself with all warning and caution statements provided in the user manual. Remind all family members of safety precautions, protect your user codes, and dispose of used batteries according to local laws and regulations.

Why does the manufacturer advise that no lock can provide complete security by itself?

The manufacturer recognizes that no lock can guarantee complete security and that additional security measures, caution, awareness of your environment, and common sense are also essential.

What do the different LED colors on the lock indicate, and can I customize them?

The LED colors on the lock can indicate various statuses. Some smart home apps may allow you to customize these colors. Refer to the user manual or the app for customization options.

Video- Product Overview

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