Bischoff Bischoff RL-Smart 4 Caster Rollator Instruction Manual

Bischoff Bischoff RL-Smart 4 Caster Rollator

Product Information

The RL-Smart Leichtgewichtrollator is a lightweight rollator designed for indoor and outdoor use. It is manufactured by Bischoff & Bischoff GmbH and offers mobility and convenience for users.

Key Features:

• Model: RL-Smart Indoor and Outdoor Rollator
• Max. height of push handles: 945 mm
• Weight capacity: 136 kg
• Weight (without bag): 6.1 / 7.4 kg
• Dimensions: 820 – 945 mm (height), 660 mm (width), 620 mm (depth)
• Foldable for easy storage and transport
• Available in Platin, Blaumetallic, and Silber colors

Product Usage Instructions

Assembly/Adjustments

To assemble the RL-Smart Leichtgewichtrollator, follow these steps:

1. Unfold the rollator.
2. Fold the rollator when not in use.
3. Attach the bag to the rollator.
4. Adjust the handlebars to a comfortable height.

Safety Guidelines

Before using the RL-Smart Leichtgewichtrollator, it is important to understand and follow these safety guidelines:

• Read and follow the instruction manual carefully.
• Pay attention to safety warnings and symbols.
• Ensure the brakes are functioning properly.
• Check the indication/contraindication for usage.
• Avoid using the rollator for heavy loads.
• Use the rollator only for its intended purpose .
• Understand your responsibility when using the rollator.
• Consider the recommended usage duration.

Product Maintenance

Proper maintenance of the RL-Smart Leichtgewichtrollator is essential for its longevity. Follow these maintenance guidelines:

• Refer to the maintenance schedule.
• Keep the rollator clean by following the cleaning instructions.
• Ensure proper disinfection especially when multiple users are involved.
• Regularly inspect and maintain the rollator to keep it in good working condition.

Storage, Repair, and Disposal

For storage, repair, and disposal of the RL-Smart Leichtgewichtrollator, follow these guidelines:

• Store the rollator properly when not in use.
• Follow the recommended steps for reusing the rollator.
• If repairs are needed, refer to the repair instructions.
• Dispose of the rollator according to the proper disposal guidelines.

Warranty

The RL-Smart Leichtgewichtrollator comes with a warranty. Please refer to the warranty terms and conditions for details.

Introduction

Dear Customer,
Congratulations on your decision to purchase this rollator. It is a product that will improve your everyday life and bring you much enjoyment. Before you take your first steps with the rollator, we ask that you read this instruction manual carefully and follow our recommendations. This will help you get to know your walking aid and ensure maximum safety when using it day-to-day.
As you will find out, the rollator is very simple to use. We are sure that you will get used to it very quickly and soon won’t be able to imagine life without it.
Take full advantage of your new-found mobility!
With kind regards
Your Bischoff & Bischoff team

Signs and symbols

Important! This is especially useful information on a given subject.
Warning! These are especially safety-relevant instructions. Follow the directions in the manual!

Note!
Despite careful research and editing, incorrect information may slip into our operating manuals. Subject to technical changes. Figures may contain accessories. The most up-to-date version of the operating manual is available for download from our website: www.bischoff-bischoff.com

Important safety Instructions

General Safety instructions
To avoid falls and dangerous situations, you should first practise using your new rollator on level, manageable terrain. An accompanying person is recommended in this case.

• Only drive on level, solid ground.

• Be aware of the risk of entrapment between moving parts when adjusting, using and maintaining the wheelchair.

• The driver must not be under the influence of alcohol or drugs.

• Before using the rollator, please check that all attached parts are properly fastened.

• Keep clothing and body parts away from gaps between moving parts!.

• Avoid collisions of any kind! Avoid driving into an obstacle (step, kerb) without braking or jumping down from a step.

• Replace the tyres as soon as the tread is worn down.

• When parking the rollator, apply both parking brakes.

• Use the parking brake only for parking, it must not be used to slow down the drive.

• Avoid driving on uneven, loose surfaces.

• The seat and upholstery materials meet the requirements of resistance to flammability according to EN 1021- 2, nevertheless do not expose upholstery or other parts to fire sources – such as cigarettes.

• The wheelchair may only be used to transport one person. The wheelchair must not be used to transport loads or more than one person, note the maximum load.

• Note that upholstered parts that are exposed to direct sunlight can heat up and cause skin injuries when touched. Therefore, cover these parts or protect the wheelchair from sunlight.
  Protect the wheelchair from sunlight to avoid burns from heated components.

• Also note that the frame and upholstered parts can cool down considerably in winter. If possible, do not park the wheelchair outside in cold weather.

• Observe the storage and operating conditions.

• Max. user weight for Rollator RL-smart is 136 kg

• Please note there is a danger of trapping fingers and/or clothing when folding and unfolding. Do not catch any clothing or body parts between the moving parts.

• Please note the minimum insertion depth of the handles bars!

• Each brake only affects one running wheel!

• The bag can be loaded with max. 5 kg.

• When cleaning, do not use any aggressive or corrosive cleaning agents!

• Check the rollator for correct assembly before every use. The brake operation should be checked.

• Make sure your brakes are operating properly before each use.

• Reporting incidents:

If you, as the operator, user or their relatives, detect possible defects or functional limitations, please contact an authorised dealer immediately. Operators, users or their relatives should inform the dealer who supplied the dealer who provided you with the product of any suspected serious incidents which directly or indirectly have had or could have one of the following and by which they are affected. You can also report this to the competent higher federal authority report

• the death of a patient, user or other person,
• the temporary or permanent serious deterioration of the health of the state of health of a patient, user or other persons,
• a serious risk to public health.

Brakes

Service brake
The service brake of the rollator is operated with the two hand brake levers on the push handles (see chapter 4.5). The service and parking brakes each act on a wheel.

Parking brake
Push the brake levers down to activate the parking brake; pull them up to release the parking brake (see chapter 4.5).

Indications / Contra-indications

• The rollator supports adult users with limited mobility to move, e.g. for domestic use, when shopping or walking outdoors.
• The seat area allows a place to rest during longer distances.
• The rollator must be used on level and solid ground only.
• The product must not be used as a climbing aid or means of transport for heavy loads.

We are only able to issue a guarantee if the product is used in accordance with the specified conditions and for the specified purpose.

Purpose
The rollator is intended to support mobility of adult persons with an impaired ability to walk, in accordance with the above-mentioned indications.

Declaration of Conformity
Bischoff & Bischoff, as manufacturer of the product, declares that the rollator fully meets the requirements of the guideline MDR 2017/745.

Responsibility
We are only able to provide a warranty if the product is used in accordance with the specified conditions and for the intended purposes. If modifications, repairs or maintenance works are made, please make sure only authorised persons perform these works in accordance to the instructions of Bischoff & Bischoff.

Product life
The expected product life of the rollator amounts up to 5 years if used as intended and in compliance with the safety, care and maintenance instructions. Over this period and beyond, the rollator can be used if the product is in a safe condition.

Description of product and contents

Inspection on delivery
All Bischoff & Bischoff rollators are subject to a proper final inspection in our house and receive the CE mark.
The rollator is supplied in a special box. After unpacking, please save the box if possible. You may need it later for storage or to return the product.
Assembly, adjustment to your body size and first instructions are taken care of by your qualified mobility dealer.
If delivered by rail or a forwarding agent, the product is to be checked with regard to transportation damage at once in the presence of the shipper.
Check the contents for completeness and make sure nothing is damaged. Should you find any irregularities or damage, please contact our customer service.

We are only able to issue a guarantee if the product is used in accordance with the specified conditions and for the specified purpose.

Type plate and Serial number
The type plate (Fig. 1) and serial number are located on the bottom of the frame.

• A: Manufacturer‘s logo
• B: Manufacturer‘s information
• C: Caution! – Follow instructions for use
• D: CE mark
• E: Medical product
• F: Important! – Follow instructions for use
• G: Date of manufacture
• H: Model designation
• I: Application class
• J: Model number
• K: Maximum load capacity
• L: Max. height
• M: Angles of handles
• N: Carrying capacity of the bag
• O: Max. width
• P: UDI number
• Q: Serial number

Contents
After receiving the goods, please check the contents for completeness right away. The content consists of:

• Outer package
• Rollator pre-assembled
• Instruction manual

Summary

Product overview RL-Smart (Fig. 2):

Assembly/adjustments

Unfolding

• Position the Bischoff & Bischoff Rollator in front of you in the direction of travel.
• Apply the parking brakes.
• To unfold the rollator, push the frame of the sit downwards (Fig. 3). Make sure that the frame is laid out correctly and that it clicks into place.

Folding up

• Apply the parking brakes.
• Hold the rollator firmly with one hand on the handle. With the other hand, pull the strap on the seat upwards (Fig. 4).
• You need to push past the resistance of the locking mechanism.

Installing the functional bag

• The Bischoff & Bischoff Rollator is unfolded. Apply the parking brakes.
• Position yourself with your back towards the direction of travel in front of the Bischoff & Bischoff Rollator.
• Pull the straps of the bag over the handle and slide these under the pins (Fig. 5).

Adjusting the handles

• The Bischoff & Bischoff Rollator is unfolded. Apply the parking brakes.
• Loosen the nut (Fig. 6) and remove the fixation screw.
• Stand behind the Bischoff & Bischoff Rollator and allow your arms to hang loosely down.
• Now insert the handles so they are at the height of your wrists.
• Secure the screw and tighten the nut.
• Repeat the process for the other side. Make sure that both handles are at the same height.

Brake application and adjustment

Service brake
The service brake is operated by both hand brake levers on the handles by pulling upwards (Fig. 7).

Service and parking brakes affect the running wheels.

Parking brake

• To lock, push both brake levers downwards (Fig. 8).
• To release, pull both brake levers back to the central position.

Brake adjustment
The brake is set properly, if the brake pins do not touch the wheel and the locking brake can be activated easily.

• To adjust the brake to make it harder, unscrew the knurled-screw (Fig.9) on the braking mechanism and lock it with the other nut.
• With the adjusting of the Bowden cable (M6), loosen the locknut first.
• Next the threaded sleeve is adjusted until the correct adjustment is found. To prevent the setting from changing, the threaded sleeve (M6) must be locked with the nut (M6).
• To adjust the brake to make it softer, follow the above procedure in reverse.

Wheels and tyres
Your rollator is fitted with puncture resistant PU wheels with sizes 190 x 43 mm at the front and 170 x 43 mm at the back.

Use

Walking
Make your first attempts to walk with the rollator on a flat, firm surface. Familiarise yourself with the function of the brakes. Let someone accompany you during this initial period.
For an anatomically correct gait, the push handles must be set at proper height (see sec. Adjusting the handles).

• Place yourself in the rollator so that your ankles are at the height of the rear wheels.
• Stand with good posture.
• Grasp the push handles with both hands and your arms bent at a slight angle.

When walking with the rollator try to stay as close as possible with the body to the push handles. This increases the stability and safety against tipping over; in addition, avoid a crooked back. Try to generally walk in the rollator and not behind it. Take small steps and do not push the rollator too far ahead.
You can determine the change of direction and speed by pushing the rollator. Always use both brakes to slow down your movement. The rollator could otherwise turn with the unbraked wheel around the braked wheel, and you could fall over.
Go around obstacles whenever possible. Try to use ramps or take lifts. If this is not possible, the rollator must be carried over the obstacle. Find a second person to help you do this, if possible.

Technical data

• Type: Lightweight rollator
• Colour: Platin, metallic blue, silver
• Height: 820 – 945 mm
• Length: 660 mm
• Width: 620 mm
• Width between the handles: 490 mm
• Width of the handles: 30 mm
• Seat height: 540 mm
• Seat width: 450 mm
• Folded: 240 mm
• Turning circle: 865 mm
• Weight Alu / Steel: 6,1 / 7,4 kg (without bag)
• Max. capacity: 136 kg
• Max. load of bag: 5 kg

1. Complete with walking stick holder and bag.
2. Anatomically shaped handles.
3. Integrated service and parking brakes.
4. Stable steel construction, corrosion-proof coating.
5. Safe turning handles, adjustable to 820 – 945 mm.

• Storage conditions:
  • Temperature (°C): max. 40/-20
  • Humidity (%): max. 45 – 60
• Environmental conditions:
  • Temperature (°C): max. 35/-20
  • Humidity (%): max. 80

Maintenance instructions for the user

Cleaning
The seat and back materials can be cleaned with warm water using a sponge and/or a soft brush. In case of stubborn dirt, a commercial cleaning agent can be added to the water.

Note: Never use aggressive cleaning agents such as solvents / scouring agents or hard brushes.

• Plastic parts are best cleaned with a commercially available plastic cleaner. Please observe the product information of the cleaning agent.
• Plastic claddings are attacked by non-ionic surfactants and solvents, especially alcohols!
• Wipe the frame parts of the wheelchair with a damp cloth. For heavier soiling, also use a mild cleaning agent.
• Clean the wheels with a damp brush with plastic bristles (do not use a wire brush!).
• Do not use a high-pressure cleaner.
• Wash the push handles, arm pads, seat and back pads with a mild detergent.
  • Upholstery parts can be machine washed at 40°C. Do not machine dry, only dry at room temperature.

Disinfection
Before disinfection, the wheelchair must be thoroughly cleaned. The wheelchair can be disinfected with a household disinfectant. Use approved spray disinfectants or alcohol-based wipe-on disinfectants.

• In the case of multiple product users, a commercially available disinfectant is prescribed.
• Use only wipe-on disinfectants approved by the Robert Koch Institute (RKI) and the Association for Applied Hygiene (Verbund für Angewandte Hygiene e.V.) (e.g. Bacillol AF or Kohrsolin FF); see manufacturer’s recommendations for exposure time and concentration.
• Caution: Damaged upholstery parts cannot be sufficiently disinfected. These should be replaced.
• Under certain circumstances, the surfaces can be affected by disinfectants. This may result in long-term functional limitations. Please note our enclosed overview of the most important care, hygiene and maintenance work.

Attention: Danger of infection! If there are several users, the wheelchair must be cleaned after each use.
Attention! Do not use a high-pressure or steam steam cleaner.

Rollator check by the user

Brake Inspection
Make sure your brakes are operating properly before each use.
It should not be possible to push the rollator away while the brakes are activated.
The rollator should be easy to drive without grinding noises and with good direction stability when the brakes are released.
If you notice unusual behaviour when braking, inform your qualified mobility dealer immediately and do not use the rollator.

Checking the tyres
Check whether the tyres are intact every time before driving.
If the tyre is damaged, it must be repaired by an authorised dealer.

Maintenance advice
We recommend that the rollator is inspected by a specialist dealer at least once a year.
In case of malfunctions or defects on the rollator, it must be immediately handed over to the specialist dealer for repair.
The repair and replacement of parts is carried out by the specialist dealer.
On request, the specialist dealer will be provided with the necessary information and documents for repair and maintenance.
If you have any questions, please contact the Bischoff & Bischoff customer service.

You must check your rollator regularly according to the maintenance schedule and find it to be in good working order.

Maintenance instructions for the retailers
Maintenance must be carried out in accordance with the Bischoff & Bischoff maintenance schedule. A maintenance schedule is available on request. A training programme for the specialised trade is also available.

The rollator must be inspected in accordance to the service plan and must be in good condition.

Storage/shipping

In the event that the rollator will be stored or shipped, it is advised to keep the original packaging to store in it for this purpose, so that it is on hand if necessary. Then your rollator can be optimally protected against environmental influences during storage or transport.
To avoid the formation of mould and damage to the upholstered parts, the storage location should be as dry as possible and not exposed to direct sunlight.

Re-use

The rollator is suitable for re-use. For re-use, the rollator should firstly be thoroughly cleaned and disinfected in accordance with the enclosed care and cleaning instructions. Finally, the product should be professionally checked for general condition, wear and tear and damage and if necessary, repaired by an authorised specialist..

Repairs

Repairs and maintenance measures are only permitted to be carried out by authorised partners (medical houses or specialist suppliers).
For a partner near you, please call our customer service team.

Disposal

A worn out rollator has a valuable source of material, which can be recycled into the industrial cycle. Therefore, do not throw your rollator away with household waste, but allow it to be professionally disposed of by a state approved disposal department. Your local rubbish collection will have information regarding this. The environment will thank you.
If you wish to dispose the rollator yourself, please contact a local recycling company for the disposal regulations of your local jurisdiction.

Warranty certificate

1. For products supplied by Bischoff & Bischoff, the period of warranty is 24 months from purchase date. The products are delivered free from production and material defects. Where it can be demonstrated that there is a material or manufacturing defect, defective parts will be replaced free of charge.
2. Claims from this warranty shall not arise, if a repair or replacement of a product or a part is required for the following reasons:
   • a) normal wear and tear, which include but is not limited to the following parts where fitted: Batteries, motor brushes, handles, armrests, upholstery, tyres, brakes, caps, etc.
   • b) overloading the product such as, for example, by exceeding the maximum user weight or load.
   • c) the product or part has not been maintained or serviced in accordance with the operating manual, the care and hygiene instructions or the manufacturer’s recommendations as shown in the maintenance instructions.
   • d) Accessories have been used which are not original accessories.
   • e) The product or part has been damaged through negligence, accident or incorrect use.
   • f) changes/modifications have been made to the product or parts, which deviate from the manufacturer’s specifications.
   • g) Repairs have been carried out, before our customer service has been informed of the circumstances.
3. To enforce the warranty, please contact your dealer with the exact details of the nature of the difficulty. The product must be repaired by a dealer authorised by Bischoff & Bischoff.
4. For parts, which have been repaired or exchanged within the scope of the warranty, the warranty will be extended to the remaining warranty period for the product in accordance with point 1).
5. For original spare parts which have been fitted at the customer’s expense, these will have a 12 months guarantee, following the fitting.
6. If the rectification of defects fails after a reasonable period of time, the purchaser may, at its discretion, demand a reduction of the remuneration or withdraw from the contract.
7. The warranty is subject to the law of the country in which the Bischoff & Bischoff product was purchased.
   In addition, please observe the Bischoff & Bischoff care, warranty, hygiene and maintenance instructions. Your specialist dealer will be happy to provide you with these.

Warranty-Certificate

Product: RL-Smart
Model number:
Serial number:*

• (to be filled in by authorized retailer)

Specialist retailer:
Date and stamp
(Please note our general business terms and conditions)

Note!
Despite careful research and editing, incorrect information
may slip into our operating manuals. Subject to technical changes. Figures may contain accessories. The most up-to-date version of the operating manual is available for download from our website: www.bischoff- bischoff.com

Warning! Non-observance of the instruction manual, improper maintenance and in particular any technical changes and supplements (added fittings) without the approval of Bischoff & Bischoff will generally lead to forfeiture of warranty and product liability claims.

Bischoff & Bischoff GmbH Im Stöckmädle 13
D-76307 Karlsbad
www.bischoff-bischoff.com
MOVILIDAD B+B IBERIA S.L. P.I. Can Mascaró
C/Ponent, Nave 1-A
E-08756 La Palma de Cervelló www.bbiberia.es

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