PROLIGHTS GammaPix 29B1X1BF Indoor LED Video Wall Screen User Manual GAMMAPIX 29B1X1BF – Product Information

October 31, 2023
PROLIGHTS

GammaPix 29B1X1BF Indoor LED Video Wall Screen

GAMMAPIX 29B1X1BF – Product Information

The GAMMAPIX 29B1X1BF is an indoor LED wall module designed for
professional applications. It features SMD1515 BF technology with a
pixel pitch of 2.97mm. The module measures 50x50cm and has a
resolution of 168×168 pixels. It offers a brightness of 650 nit and
weighs 5.9kg.

User Manual Details

Product Model: GAMMAPIX 29B1X1BF

User Manual Revision: REV.01-07/23

Language: English

Table of Contents

  • Safety Information

  • Optional Accessories

  • Technical Drawing

  • Product Overview

  • Installation

  • Connection to the
    Mains Supply

  • Start Up

  • Data Connection

  • LED Display Control
    Setting

  • Maintenance

Safety Information

Please read and follow the safety information provided in the
user manual before operating or servicing the product. This unit is
intended for professional applications and not for household or
residential use.

Dispose/recycle the product according to local regulations at
the end of its life to preserve the environment.

Optional Accessories

No optional accessories are mentioned in the user manual.

Technical Drawing

Product Overview

The GAMMAPIX 29B1X1BF module features the following
components:

  1. LED panels
  2. Cabinet frame
  3. Power supply
  4. Power and data connectors
  5. Control buttons
  6. Indicator lights
  7. Power switch
  8. Ground bar stacking system
  9. Fly bar hanging system
  10. Data connection ports
  11. LED display control settings
  12. Maintenance and cleaning instructions

Installation

Ground Bar Stacking System

To install the ground bar stacking system, follow these
steps:

  1. Align the ground beam GXHGB01 / GXHGB02.
  2. Adjust the height of the ground foot to keep the ground beam
    horizontally.

Fly Bar Hanging System

No specific instructions are provided in the user manual for the
fly bar hanging system.

Connection to the Mains

Supply

No information is provided in the user manual regarding the
connection to the mains supply.

Start Up

To connect and disconnect power from the product, follow these
steps:

  1. Connect the power cable to the product.
  2. Disconnect the power cable from the product.

Data Connection

The user manual provides information on data cabling, main and
backup data lines, and LED screen configuration with NOVALCT.
Please refer to the user manual for detailed instructions.

LED Display Control

Setting

The user manual provides information on system configuration,
resolution management, and LED screen configuration with NOVALCT.
It also includes an application example. Please refer to the user
manual for detailed instructions.

Maintenance

The user manual provides instructions for maintenance and
cleaning of the product, including specific instructions for indoor
and outdoor products. It also includes guidance on correct
startup/shutdown sequence, transportation and storage, general
indications for use, and troubleshooting. Please refer to the user
manual for detailed instructions.

GAMMAPIX 29B1X1BF
Indoor LED wall module, SMD1515 BF, p.2,97mm, 50x50cm, 168x168pix, 650 nit, 5,9kg

USER MANUAL

REV.01-07/23

English version

Thank you for choosing PROLIGHTS
Please note that every PROLIGHTS product has been designed in Italy to meet quality and performance requirements for professionals and designed and manufactured for the use and application as shown in this document. Any other use, if not expressly indicated, could compromise the good condition/operation of the product and/or be a source of danger. This product is meant for professional use. Therefore, commercial use of this equipment is subject to the respectively applicable national accident prevention rules and regulations. Features, specifications and appearance are subject to change without notice. Music & Lights S.r.l. and all affiliated companies disclaim liability for any injury, damage, direct or indirect loss, consequential or economic loss or any other loss occasioned by the use of, inability to use or reliance on the information contained in this document. Product user manual can be downloaded from the website www.prolights.it , or can be inquired to the official PROLIGHTS distributors of your territory (https://www.prolights.it/sales_network.html). Scanning the below QR Code, you will access the download area of the product page, where you can find a broad set of always updated technical documentation: specifications, user manual, technical drawings, photometrics, personalities, fixture firmware updates.
Visit the download area of the product page
The PROLIGHTS Logo, PROLIGHTS names and all other trademark in this document pertaining to PROLIGHTS services or PROLIGHTS product are trademarks OWNED or licensed by Music & Lights S.r.l., its affiliates, and subsidiaries. PROLIGHTS is a registered trademark by Music & Lights S.r.l. All right reserved. Music & Lights ­ Via A. Olivetti, snc 04026 – Minturno (LT) ITALY.

INDEX

SAFETY INFORMATION

02

1 – OPTIONAL ACCESSORIES

4

2 – TECHNICAL DRAWING

4

3 – PRODUCT OVERVIEW

5

4 – INSTALLATION

6

GROUND BAR STACKING SYSTEM ……………………………………………………………………… 6

FLY BAR HANGING SYSTEM……………………………………………………………………………… 11

5 – CONNECTION TO THE MAINS SUPPLY

15

6 – START UP

15

CONNECT AND DISCONNECT POWER FROM THE PRODUCT……………………………. 15

7 – DATA CONNECTION

16

DATA CABLING ……………………………………………………………………………………………….. 16

MAIN AND BACKUP DATA LINE………………………………………………………………………… 16

8 – LED DISPLAY CONTROL SETTING

18

SYSTEM CONFIGURATION……………………………………………………………………………….. 18

RESOLUTION MANAGEMENT ………………………………………………………………………….. 19

LED SCREEN CONFIGURATION WITH NOVALCT ……………………………………………….. 20

APPLICATION EXAMPLE…………………………………………………………………………………… 22

9 – MAINTENANCE

25

MAINTENANCE AND CLEANING THE PRODUCT……………………………………………….. 25

MAINTENANCE ON INDOOR PRODUCT …………………………………………………………… 25

MAINTENANCE ON OUTDOOR PRODUCT ……………………………………………………….. 26

CORRECT STARTUP/SHUTDOWN SEQUENCE……………………………………………………. 26

TRANSPORTATION AND STORAGE…………………………………………………………………… 26

GENERAL INDICATIONS FOR USE…………………………………………………………………….. 27

TROUBLESHOOTING……………………………………………………………………………………….. 28

PROLIGHTS – GAMMAPIX 29B1X1BF

01

SAFETY INFORMATION
WARNING! · See https://www.prolights.it/product/ GAMMAX29B1X1BF#download for installation
instructions. · Please read carefully the instruction reported in this section before installing, powering,
operating or servicing the product and observe the indications also for its future handling.
This unit is not for household and residential use, only professional applications.
Connection to mains supply · The Connection to the mains supply must be carried out by a qualified electrical
installer. · Use only AC supplies 100-240V 50-60 Hz, the fixture must be electrically connected
to ground (earth). · Select the cable cross section in according with the maximum current draw of the
product and the possible number of products connected at the same power line. · The AC mains power distribution circuit must be equipped with magnetic+residual
current circuit breaker protection. · Do not connect it to a dimmer system; doing so may damage the product.
Protection and Warning against electrical shock · Do not remove any cover from the product, always disconnect the product from AC
power before servicing. · Ensure that the fixture is electrically connected to ground (earth). And use only a
source of AC power that complies with local building and electrical codes and has both overload and ground-fault (earth-fault) protection. · Before using the fixture, check that all power distribution equipment and cables are in perfect condition and rated for the current requirements of all connected devices. · Isolate the fixture from power immediately if the power plug or any seal, cover, cable, or other components are damaged, defective, deformed or showing signs of overheating. · Do not reapply power until repairs have been completed. · Refer any service operation not described in this manual to PROLIGHTS Service team or an authorized PROLIGHTS service center.
Installation · Make sure that all visible parts of the product are in good visible condition before its
use or installation. · Make sure the point of anchorage is stable before positioning the projector. · When suspending the fixture above ground level, secure it against failure of primary
attachments by attaching a safety cable that is approved as a safety attachment for the weight of the fixture to the attachment point on the main frame of the product. ln case the safety cable, enter in action, it needs to be replaced with a new one. · Install the product only in well ventilated places. · For non temporary installations, ensure that the fixture is securely fastened to a loadbearing surface with suitable corrosionresistant hardware. · For a temporary installation with clamps, ensure that the quarter-turn fastener and/or screws are turned fully, and secured with a suitable safety cable.

02

PROLIGHTS – GAMMAPIX 29B1X1BF

Protection from burns and fire · The exterior of the fixture becomes hot during use. Avoid contact by persons and
materials. · Ensure that there is free and unobstructed airflow around the fixture. · Keep flammable materials well away from the fixture. · Do not expose the front glass to sunlight or any other strong light source from any an-
gle. Lenses can focus the sun’s rays inside the fixture, creating a potential fire hazard. · Do not attempt to bypass thermostatic switches or fuses.
Indoor use · This product is designed for indoor and dry environments. · Do not use in wet location and do not expose the fixture to rain or moisture. · Never use the fixture in places subject to vibrations or bumps. · Make certain that no inflammable liquids, water or metal objects enter the fixture. · Excessive dust, smoke fluid, and particle build up degrades performance, causes
overheating and will damage the fixture. · Damages caused by inadequate cleaning or maintenance are not covered by the
product warranty.
Maintenance · Warning! Disconnect the fixture from AC mains power and allow to cool for at least
10 minutes before handling. · Only technicians who are authorized by PROLIGHTS or Authorised service partners
are permitted to open the fixture. · Users may carry out external cleaning, following the warnings and instructions pro-
vided, but any service operation not described in this manual must be referred to a qualified service technician. · Important! Excessive dust, smoke fluid, and particle build up degrades performance, causes overheating and will damage the fixture. Damages caused by inadequate cleaning or maintenance is not covered by the product warranty.
Disposal · This product is supplied in compliance with European Directive 2012/19/EU ­ Waste
Electrical and Electronic Equipment (WEEE). To preserve the environment please dispose/ recycle this product at the end of its life according to the local regulation.
The products to which this manual refers comply with: · 2014/35/EU – Safety of electrical equipment supplied at low voltage (LVD). · 2014/30/EU – Electromagnetic Compatibility (EMC). · 2011/65/EU – Restriction of the use of certain hazardous substances (RoHS).
Other approvals

PROLIGHTS – GAMMAPIX 29B1X1BF

03

1 – OPTIONAL ACCESSORIES
· GXFCM100291X1 Flightcase 10 in1 per GAMMAX29B1X1BF · GXHGB01 Fly bar / ground bar per sistemi GAMMAX29B e GAMMAX48T, 1 colonna · GXHGB02 Fly bar / ground bar per sistemi GAMMAX29B e GAMMAX48T, 2 colonne · DXBS21 Supporto posteriore 2in1 per moduli DELTAX e GAMMAX series per montaggio a terra · DXBS31 Supporto posteriore 3in1 per moduli DELTAX e GAMMAX series per montaggio a terra · DXBS41 Supporto posteriore 4in1 per moduli DELTAX e GAMMAX series per montaggio a terra · DXBSC Piastra posteriore per moduli DELTAX e GAMMAX series per il montaggio a terra · DXXJ Giunto metallico per unire 4 cabinet serie DELTAX e GAMMAX, foro M10 per gancio · GXCJ Piastra curvabile per cabinets ledwall GAMMAX series · OXFCIS100 Flightcase per strutture rigging/ground-stack OMEGAX-DELTAX series, 100cm · OXFCIS200 Flightcase per strutture rigging/ground-stack OMEGAX-DELTAX series, 200cm · OXFCSP Flightcase per parti di ricambio per moduli LED-display OMEGAX-DELTAX series · OXACL01 Cavo di alimentazione per led display series, L.140 cm · OXACL10 Cavo di alimentazione per led display series L.10 m · SXDCL01 Cavo dati per SIGMAX LED display series assemb. con RJ45, L 140 cm · SXDCL10 Cavo dati per SIGMAX LED display series assemb. con RJ45, L 10 m · FMTOOL Strumento per la manutenzione frontale dello schermo OMEGAX-DELTAX LED (INDOOR) · LMRTOOL Strumento per la sostituzione delle maschere frontali per OMEGA26B
2 – TECHNICAL DRAWING

500 mm [19.7 in]

500 mm [19.7 in]

66 mm [2.6 in]

Weight: 5,9 kg – 13,01 lbs

4

PROLIGHTS – GAMMAPIX 29B1X1BF

Fig. 01

3 – PRODUCT OVERVIEW
1. MODULE: single LED display module that makes up the cabinet with magnetic attachment 2. SIDE LOCK MECHANICS: Side Panel locking and unlocking mechanism. 3. UPPER LOCK MECHANICS: Upper Panel locking and unlocking mechanism. 4. POWER IN CONNECTOR: for connection to the Mains 100-240V~/50-60Hz. 5. POWER OUT CONNECTOR: power output for connection of multiple units in series. 6. POSITIONING PIN: allows to center and hook cabinet easier. 7. CORNER PROTECTION 8. ANGLE MECHANICS: allow both concave and convex precise installation of +10° / -10°. 9. MOUNTING HOLE: to be used to fix the cabinets together using a metal plate. 10. LOCKING TAB: to hook cabinet to underside. 11. SIGNAL CONNECTORS: Ethernet connectors for sending and receiving Data Information from the
controller. 12. CABLE LOCK: block to secure DATA and Power cables 13. CABINET HANDLE: handy handles for easy assembly.

2

3

4

56

7

8

1

9 10 11 11 12 13

PROLIGHTS – GAMMAPIX 29B1X1BF

Fig 02
5

4 – INSTALLATION
GROUND BAR STACKING SYSTEM
Allign the ground beam GXHGB01 / GXHGB02, then adjust the height of the ground foot to keep the ground beam horizontally.

Screw the two down bolts of the DXBS21 to the ground beam GXHGB01 / GXHGB02 throught the back frame DXBSC.
Fig 03

6

PROLIGHTS – GAMMAPIX 29B1X1BF

Install the cabinet.

Screw the two top bolts of the DXBS21 to the cabinet.
PROLIGHTS – GAMMAPIX 29B1X1BF

Fig 04
7

To mount the cabinets horizontally, use the specific side locks by push and turning the locking lever.

Complete the line for then assemble the next line.

8

PROLIGHTS – GAMMAPIX 29B1X1BF

Fig 05

To mount the cabinets vertically, match the pins of the cabinet below with the holes of the cabinet you are mounting.

To lock the cabinets vertically, use the upward lock by push and turning the locking lever.
PROLIGHTS – GAMMAPIX 29B1X1BF

Fig 06
9

Install the DXBSC back plate between cabinets in case of complex installations.

Finally, repeat all the previous steps to complete the Video Wall.

10

PROLIGHTS – GAMMAPIX 29B1X1BF

Fig 07

FLY BAR HANGING SYSTEM Fasten the fly GXHGB01 / GXHGB02 fly bars at the structure.

Install the cabinet on the flybars by matching the pins to the holes in the bars.
PROLIGHTS – GAMMAPIX 29B1X1BF

Fig 08
11

To lock the cabinets vertically, use the upward lock by push and turning the locking lever.

Pay attention that the cabinets are well aligned and make sure there are no steps between panels horizontally and on the front of the panels.

Fig 09

12

PROLIGHTS – GAMMAPIX 29B1X1BF

Use the specific side locks by push and turning the locking lever, to hook the cabinets horizontally

Install the DXXJ back plate between cabinets and Flybar.
PROLIGHTS – GAMMAPIX 29B1X1BF

Fig 10
13

Finally, fasten other cabinets sequentially from top to bottom and from middle to both sides (the number of cabinets in vertical direction shall not be more than 10 cabinets, while i in the horizontal direction is not restricted)
Fig 11

14

PROLIGHTS – GAMMAPIX 29B1X1BF

5 – CONNECTION TO THE MAINS SUPPLY
Each cabinet has an IN and OUT power connection (powercon true or powercon). It’s possible to connect in chain many cabinets. To design the power cabling, it’s necessary to know the max power consumption for each panel. It’s possible to see this info in the specifications of the product Examples:

MAIN POWER LINE
IN OUT

Fig. 12

WARNING: For protection from electric shock, the panel must be earthed! The product is equipped with auto-switching power supply that automatically adjusts to any 50-60Hz AC power source from 110-230 Volts. If you need to install a power plug on the power cable to allow connection to power outlets, install a grounding-type (earthed) plug, following the plug manufacturer’s instructions. If you have any doubts about proper installation, consult a qualified electrician. The maximum power consumption of single panel is 120W.

Core (EU) Brown Blue
Yellow+green

Core (US) Black White Green

Connection Live
Neutral Earth

Plug terminal marking L N

NOTE: it’s suggested to use a class D switch.

6 – START UP
CONNECT AND DISCONNECT POWER FROM THE PRODUCT To apply and disconnect power to the product: · Check that the product is installed and secured as indicated in the Safety Informations, and that
personal safety will not be put at risk when the fixture lights up. · Connect the power connector into the Mains input socket (100-240 VAC-50/60 Hz). · The product is then ready for its operations and can be controlled through the available input sig-
nals on board. · To disconnect power from the product, disconnect the Mains from the socket.

PROLIGHTS – GAMMAPIX 29B1X1BF

15

7 – DATA CONNECTION

DATA CABLING Each cabinet has an IN and OUT data connection (RJ45). Each data output of a Novastar processor, can manage a max of 650.000 pixels. To design the cabling of data, it’s necessary to know the resolution of each cabinet. Examples:

Product SIGMA X26 series GAMMA X29 series SIGMA X39 series X1 SIGMA X39 series X2 GAMMA X48 series X1 GAMMA X48 series X2 KAPPA X26 series

Cabinet Total Pixels
(192×192 pixels) 36.864
(168×168 pixels) 28.224
(128×128 pixels) 16.384
(128×256 pixels) 32.768
(104×104 pixels) 10.816
(104×208 pixels) 21.632
(192×192 pixels) 36.864

Max number of cabinets for a data line 17 23 39 19 60 30 17

MAIN DATA LINE

IN OUT

Fig. 13

NOTE: it’s suggested to distribute the signal as evenly as possible between the various signal lines.

NOTE: it’s necessary to complete a row or a column with a data chain. It’s not possible to connect half of a row or a column on a data chain.

MAIN AND BACKUP DATA LINE For all Prolights led screen cabinet it’s possible to install a MAIN data line and a BACKUP data line. This allows to see image on led screen in case of MAIN failure. MAIN and BACKUP need to be assigned
from the PC software to the outputs of the processor. MAIN data cable comes from the output of the processor to the last cabinet of the chain. BACKUP data cable come from the output of the last cabinet of the chain to the output of the proces-
sor.

16

PROLIGHTS – GAMMAPIX 29B1X1BF

NOTE: it’s always suggested to use different processor for MAIN line and BACKUP line
First cabinet of the chain

Last cabinet of the chain

DATA MAIN IN OUT
DATA BACKUP

IN OUT Fig. 14

PROLIGHTS – GAMMAPIX 29B1X1BF

17

8 – LED DISPLAY CONTROL SETTING
SYSTEM CONFIGURATION Novastar processor is the sending card that sends signal to cabinets. Each cabinet has a receiving card mounted in. Novastar processor has a different number of DATA output depending from the product version. Each DATA output can manage a max number of 650.000 pixels.

PC or VIDEO SERVER

SCALER

NOVASTAR PROCESSOR

LED SCREEN
Fig. 15

NOTE: 650.000 it’s only a reference number considered for a settings of 60Hz and 8 bit for color.The max number of pixels is related to different values such as bit rate, cables quality and cables lenght.

The type and the number of Novastar processor need to be selected in relation to: · total led screen dimensions · total led screen resolution · kind of application (fixed or rental) · scaling needed or not · input video source

Equipment in need to configure the led screen: · Windows PC · USB cable · Nova LCT software

NOTE: PRO user can utilize the software SMARTLCT to configure more complex led screen. It’s possible to see user manual on Novastar web site download page https://www.novastar.tech/downloads/

18

PROLIGHTS – GAMMAPIX 29B1X1BF

RESOLUTION MANAGEMENT The have the best result in terms of resolution on your led screen is to respect the chain of input and output resolution between video source and led screen. The more the rate between led screen pixels and sending card resolution is near to 1:1, the more the result is better.
Video resolution need to be defined during led screen design

VIDEO RESOLUTION

PC OUTPUT RESOLUTION

SENDING CARD RESOLUTION

LED SCREEN RESOLUTION
Fig. 16

PC output resolution can be set in PC settings Led screen resolution is the phisical number of pixels in the led screen as shown at page 3 Sending card resolution can be s et on NOVALCT in Screen Configuration – Sending Card

Fig. 17

Example: Product
Led screen dimension Led screen resolution
Video Resolution Pc output resolution Sending card resolution
Pixel rate

SIGMA X26 series 10 columns X 5 rows
1.843.200 pixels HD 1920×1080 (2.073.600 pixels)
NOTE: HD resolution can be used in this case because is very similar to the native one
1:1,125 (2.073.600/1.843.200)

PROLIGHTS – GAMMAPIX 29B1X1BF

19

LED SCREEN CONFIGURATION WITH NOVALCT
Open the software Nova LCT. 1 Login as Advancer User with Admin pas- 2 Go in Screen Configuration and Next
sword.

3 Go in Screen Connection tab

4 Set the quantity of screen and Configure

5 Set the number of columns and rows

6

Set the cabinet resolution and apply to entire row and column

Fig. 18

20

PROLIGHTS – GAMMAPIX 29B1X1BF

7

Select the port of the processor and draw the data line on the screen (view 8 from behind)

Repeat the same procedure with another port and other cabinets (if needed)

9

Once completed all data lines click on Send to HW and Save

10

Go in Sending Card and click Add

11 Set the Backup and press Add

12 Press Send to apply settings and Save

of MAIN PROCESSOR

of BACKUP PROCESSOR

of MAIN PORT

of BACKUP PORT

PROLIGHTS – GAMMAPIX 29B1X1BF

Fig. 19
21

APPLICATION EXAMPLE
Design a LED screen:
Product Led screen dimension Led screen resolution Novastar processor
Output number Pixels Capacity Video Resolution Pc output resolution Sending card resolution
Pixel rate

SIGMA X26 series

45 cabinets

9 columns X 5 rows

1.658.880 pixels

192x192x45

2NOVAMCTRL660

1 MAIN + 1 BACKUP

8

4 for each processor

2.300.000 pixels for each processor

1720 x 960 pixels

1:1

Processor’s port assignment:

Output 1 MAIN 1
row 1 row 2 10 cabinets
Output 1 MAIN 1
row 1 row 2 10 cabinets

PROCESSOR 1 MAIN

Output 2 MAIN 2
row 3 row 4 10 cabinets

Output 3 MAIN 3
row 5
5 cabinets

PROCESSOR 2 BACKUP

Output 2 MAIN 2
row 3 row 4 10 cabinets

Output 3 MAIN 3
row 5
5 cabinets

Output 4 not used
Output 4 not used

Power line distribution:
16A LINE 1 Column 1 Column 2 Column 3 15 cabinets

16A LINE 2 Column 4 Column 5 Column 6 15 cabinets

16A LINE 3 Column 7 Column 8 Column 9 15 cabinets

22

PROLIGHTS – GAMMAPIX 29B1X1BF

Data line schematics:

BACKUP 3

BACKUP 2

VIDEO SOURCE

VIDEO SPLITTER

1

2

HDMI OUT HDMI IN HDMI OUT

BACKUP PROCESSOR

Power line schematics:

MAIN 1 BACKUP 1
MAIN 2
MAIN 3
MAIN PROCESSOR
Fig. 20

16A LINE 1

16A LINE 1

16A LINE 1

NOTE: screen is seen from behind
PROLIGHTS – GAMMAPIX 29B1X1BF

Fig. 21
23

1 Configure Data line 1

2 Configure Data line 2

3 Configure Data line 3

4 Backup settings for port 1, 2 and 3

Fig. 22

24

PROLIGHTS – GAMMAPIX 29B1X1BF

9 – MAINTENANCE
MAINTENANCE AND CLEANING THE PRODUCT WARNING: Disconnect from the mains before starting any maintenance work. It is recommended to clean the front at regular intervals, from impurities caused by dust, smoke, or other particles to ensure that the light is radiated at maximum brightness. · For cleaning, disconnect the main plug from the socket. It is recommended that you should use
a soft antistatic brush to clear dust on the screen surface monthly in order to achieve an optimum displaying effect. Never use a liquid, it might penetrate the unit and cause damage to it. · The user must clean the product periodically to maintain optimum performance and cooling. The user may also upload firmware (product software) to the fixture via the DATA signal input port using firmware and instructions from PROLIGHTS. · The frequency of such maintenance operations is to be performed according to various factors, such as the amount of the use and the condition of the installation environment (air humidity, presence of dust, salinity, etc.). It is recommended that the product is subject to annual service by a qualified technician for special maintenance involving at least the following procedures: · General cleaning of internal parts. · General visual check of the internal components, cabling, mechanical parts, etc. · Electrical and functional checks; eventual repairs. WARNING: the use of alcohol or any other detergent or liquid could damage the product. · All other service operations on the product must be carried out by PROLIGHTS, its approved service agents or trained and qualified personnel. · It is PROLIGHTS policy to apply the strictest possible calibration procedures and use the best quality materials available to ensure optimum performance and the longest possible component lifetimes. However, optical components are subject to wear and tear over the life of the product, resulting in gradual changes in colours over many thousands of hours of use. The extent of wear and tear depends heavily on operating conditions and environment, so it is impossible to specify precisely whether and to what extent performance will be affected. · Use only accessories approved by PROLIGHTS.

MAINTENANCE ON INDOOR PRODUCT
WARNING: The LED display may be damaged and become irreparable if you ignore the following guidelines. · If the product is used as a fixed LED display, it is recommended that you should use the LED display
and its auxiliary devices twice a week and two hours each time. Before using the LED display, perform warm-up operations on the LED display if it has been idle for a long period of time (for details about warm-up operations, see Section 5.5). · If the product is used as a fixed LED display, check the parts in the distribution box quarterly. Check whether the power cables and signal cables for the LED display are connected securely and safely, and whether the display is grounded reliably. · If the product is used as a fixed LED display, check whether the steel structure of the fixed LED display is secure on a yearly basis. · If the product is used as a rental LED display, check whether the ground beam and back frame are secure before you use the product. · If the product is used as a rental LED display, check whether the parts in the distribution box are secure before you use the product. · If the product is used as a rental LED display, check the stability and integrity of the flight case before you use the product. · If the product is used as a rental LED display, place the cabinets into the flight case timely after you finishing using the product. Keep cabinets and internal part of the flight case dry. · In dry seasons, perform warm-up operations on the LED display and its auxiliary devices at least once every two months if it is idle for a long period of time. · In wet seasons, perform warm-up operations on the LED display and its auxiliary devices at least once a month if it is idle for a long period of time.

PROLIGHTS – GAMMAPIX 29B1X1BF

25

MAINTENANCE ON OUTDOOR PRODUCT WARNING: The LED display may be damaged and become irreparable if you ignore the following guidelines. · If the product is used as a fixed LED display, it is recommended that you should use the LED display
and its auxiliary devices twice a week and two hours each time. Before using the LED display, perform warm-up operations on the LED display if it has been idle for a long period of time (for details about warm-up operations, see Section 5.5). · If the product is used as a fixed LED display, check the parts in the distribution box quarterly. Check whether the power cables and signal cables for the LED display are connected securely and safely, and whether the display is grounded reliably. · If the product is used as a fixed LED display, check whether the steel structure of the fixed LED display is secure on a yearly basis. · If the product is used as a rental LED display, check whether the ground beam and back frame are secure before you use the product. · If the product is used as a rental LED display, check whether the parts in the distribution box are secure before you use the product. · If the product is used as a rental LED display, check the stability and integrity of the flight case before you use the product. · If the product is used as a rental LED display, place the cabinets into the flight case timely after you finishing using the product. Keep cabinets and internal part of the flight case dry. · Clean the screen if dust on the screen surface has affected the displaying effect. It is recommended that you should use an antistatic soft brush and in exceptional cases due to excessive dirt use clear water or a small amount of neutral detergent to clean the screen. · In dry seasons, perform warm-up operations on the LED display and its auxiliary devices at least once every two months if it is idle for a long period of time. · In wet seasons, perform warm-up operations on the LED display and its auxiliary devices at least once a month if it is idle for a long period of time.
CORRECT STARTUP/SHUTDOWN SEQUENCE Startup Sequence: 1. Start the distribution box for the LED display. 2. Start the control computer. 3. Start the video processor. 4. Start the sending box. Shutdown Sequence: 1. Shut down the video processor. 2. Shut down the sending box. 3. Shut down the control PC. 4. Shut down the distribution box for the LED display.
TRANSPORTATION AND STORAGE The cabinets would be packaged in flight case. The flight case is suitable for packaging of rental LED displays. Do not place the LED display upside down or throw it during transport and storage,the cabinets must be packaged before transportation. The product shall not be placed upside down or horizontally, and must be protected against the wind, rain, direct sunlight, and corrosive liquid during transportation. The stacking layers shall not exceed two layers for flight cases. The cabinets of indoor LED displays shall be stored in an environment with ambient temperature ranging from -20°C to +55°C and relative humidity ranging from 10% to 85% RH. For cabinets of outdoor LED displays, the ambient temperature and relative humidity for storage shall be ranging from -30°C to +60°C and 10% to 95% RH. Do not store the cabinets in an environment with chemicals that are volatile, corrosive, or flammable.

26

PROLIGHTS – GAMMAPIX 29B1X1BF

GENERAL INDICATIONS FOR USE
WARNING: The LED display may be damaged and become irreparable if you ignore the following warnings: · Do not incline, scratch, or crash the LED display during installation. · Do not wet or in case of outdoor models submerge the LED display into water. · Do not direct the air outlet of an air conditioner to the LED display. · Do not clean the LED display with chemical solvents. · Do not place or use the LED display in an environment with volatile, corrosive or flammable chemi-
cal products. · Do not use any electrical accessories not approved by the equipment manufacturer. · Make sure the LED display and its auxiliary devices are grounded correctly and reliably before they
are used. · Make sure when assembling the cabinets, to secure the screen and all accessories properly and
prevent collapse that may cause damage or danger to people and property, and to use only acces-
sories approved by PROLIGHTS.
· Switch off the power immediately and contact the professional personnel when the LED display has any abnormal conditions such as peculiar smell, smoke, electric leakage, and abnormal temperature.
The optimum displaying effect may fail to be achieved if you ignore the following cautions. · Wear antistatic gloves when installing or repairing the product. · Ensure good ventilation for the LED display when designing the heat dissipation solution. · Use single-phase power supply for an LED display with the total power consumption not exceeding
3 kW, and three-phase power supply for an LED display with the total power consumption exceeding 3 kW. · Ensure that the LED display is powered on at least twice per week, and at least 2 hours each time. · Installing the LED display in the following places may result in an equipment failure and reduce its lifespan: near the sea, in an area with salt and alkali or sulphurous gases, near a kitchen exhaust position, or at a place where the difference between indoor and outdoor temperatures is great. Consult our professional personnel at the service center if the LED display must be installed in any of these places.

PROLIGHTS – GAMMAPIX 29B1X1BF

27

TROUBLESHOOTING

Problems

Possible causes

Checks and remedies

Product doesn’t power ON · No power to the · Check that power is switched ON and cables are

product

plugged in.

Failure in Lighting up the Display

· No power is supplied to · Check cables between the sending box and the

the display or the con- receiving card. Check whether the DVI cable between

trol devices.

the control PC and the sending box is connected

reliably

· The LED display does · Check AC power input of the display and the control

not have input signals

devices

Incomplete Picture or Incorrect Position of Picture Displayed
Screen Blinking

· The control PC is in · Check whether the control PC is in sleep mode or

sleep mode or the graphics card is set incorrectly.

monitor protection mode. If the control PC is not in slee p mode, check whether the graphics card is configured properly on the software

· The connecting file for · Check whether the display’ s signal cable connection

the screen is incorrect.

method is same to that of the loaded file xxxx.scr

· Receiving card signal · Check whether the signal cable is connected to

cables

between the cabinet receiving card. If the receiving card is

cabinets do not contact faulty, replace the receiving card

properly.

· The displaying position · Check whether Displaying Position and Screen Size and screen size are set on the software are set to actual screen size incorrectly.

· The ports on the send- · Check whether the DVI cable and signal cable are

ing box are loose, or connected to the display and evices, or whether

the signal cables are too the length of signal cables exceeds the maximum

long

transmission distance (the effective transmission distance shall not exceed 10 m for DVI cable, 100 m

for signal cable, 300 m for multi mode optical fiber,

and 15 km for single mode optical fiber)

· The output resolution · Check whether the resol ution of the playing device of the playing device and the sending box is greater than or equal to the or sending box is set resolution of the screen incorrectly

Blinking of a Cabinet in the · The output of receiving · Check whether the receiving card signal cable and

Display

card or hub card is faulty hub card in the cabinet are connected correctly

· The receiving card pro- · Check the receiving card program for the cabinet or

gram is incorrect

check the receiving card

Failure in Lighting up of a Cabinet in the Display

· The power supply, receiving card, or hub card for the cabinet is faulty

· Check voltage at the DC side of the power supply and the receiving card power supply. Check the receiving card signal indicator light in the cabinet. Check whether the hub card contacts properly with the receiving card

· Signal output of the · Check output signals of the receiving card of the previous cabinet is previous cabinet, or replace the signal cable faulty

28

PROLIGHTS – GAMMAPIX 29B1X1BF

Failure in Lighting up Part · Output of the power · Check DC voltage for the modules

of the Modules in the

supply for the modules

Cabinet

is faulty

General low light intensity

· Output of signal which · Check the hub card ports or flat cables that control controls the related the modules modules is faulty

· Dirty led surface

· Clean the fixture regularly.

Contact an authorized service center in case of technical problems or not reported in the table can not be resolved by the procedure given in the table.

PROLIGHTS – GAMMAPIX 29B1X1BF

29

Note

Note

Note

PROLIGHTS is a trademark of MUSIC & LIGHTS S.r.l. musiclights.it

Via A.Olivetti snc 04026 – Minturno (LT) ITALY Tel: +39 0771 72190

prolights.it support@prolights.it

References

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