STIEBEL ELTRON PEO 18 Veto Comfort Instantaneous Water Heaters Instruction Manual
- June 13, 2024
- STIEBEL ELTRON
Table of Contents
- General information
- **Safety
- Appliance description
- Settings
- Cleaning, care and maintenance
- Trobleshooting
- Appliance description
- Preparation
- Installation
- Installation
- Commissioning
- Appliance shutdown
- Troubleshooting
- Maintenance
- Specification
- Specification
- Specification
- Guarantee
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
OPERATION AND INSTALLATION
Electronically controlled comfort instantaneous water heater
» PEO 18/21/24
**» PEO 27
**
SPECIAL INFORMATION
– The appliance may be used by children aged 3 and older and persons with
reduced physical, sensory or mental capabilities or a lack of ex- perience and
know-how, provided that they are supervised or they have been instructed on
how to use the appliance safely and have understood the potential risks.
Children must never play with the appliance. Children must never clean the
appliance or perform user maintenance unless they are supervised.
– The tap can reach temperatures of up to 60 °C. There is a risk of scalding
at outlet tem- peratures in excess of 43 °C.
– The appliance is suitable for supplying a shower (shower operation). If the
appliance is also or exclusively used for shower oper- ation, the qualified
contractor must activate the temperature setting range using the temperature
limit (Tred = 55 °C) in the appli- ance. When using preheated water, it must
be ensured that the inlet temperature does not exceed 55 °C.
– Ensure the appliance can be separated from the power supply by an isolator
that discon- nects all poles with at least 3 mm contact separation.
– The specified voltage must match the power supply.
– The appliance must be connected to the earth conductor.
– The appliance must be permanently connect- ed to fixed wiring.
– Secure the appliance as described in chapter “Installation / Installation”.
– Observe the maximum permissible pressure {see chapter “Installation /
Specification / Data table”).
OPERATION
General information
– The specific water resistivity of the mains water supply must not be
undershot (see chapter “Installation / Specification / Data table’).
– Drain the appliance as described in chapter “Installation / Maintenance /
Draining the appliance”.] 1. General information
The chapters “Special information” and “Operation” are intended for both users
and qualified contractors.
The chapter “Installation” is intended for qualified contractors.
Note
Read these instructions carefully before using the appli- ance and retain them
for future reference.
Pass on the instructions to a new user if required.
1.1 Safety instructions
1.1.1 Structure of safety instructions
**** KEYWORD Type of risk Here, possible consequences are listed that may
result from failure to observe the safety instructions.
Steps to prevent the risk are listed.
1.1.2 Symbols, type of risk
Symbol | Type of risk |
---|---|
**** | Injury |
Eectrocut on | |
Burns |
(burns, sca d’ng)
1.1.3 Keywords
KEYWORD | Meaning |
---|---|
DANGER | Failure to observe this information will result in serious injury or |
death.
WARNING| Failure to observe this information may result in serious injury or
death.
CAUTION| Failure to observe this information may result in non-seri- bus or
minor injury.
**Safety
**
1.2 Other symbols in this documentation
Note General information is identified by the adjacent symbol.
► Read these texts carefully.
Symbol | Meaning |
---|---|
Material losses (appliance damage. consequential losses and environmen-tal |
pollution)
****|
Appliance disposal
► This symbol indicates that you have to do something. The ac tion you need to
take is described step by step.
1.3 Units of measurement
** Note All measurements are given in mm unless stated oth-erwise.
2. Safety
2.1 Intended use This pressurised appliance is suitable for heating domestic
hot water or for reheating preheated water. The appliance can supply one or
more draw-off points. The appliance is intended for domestic use. It can be
used safely by untrained persons. The appliance can also be used in non-do-
mestic environments. e.g. in small businesses. as long as it is used in the
same way. Any other use beyond that described shall be deemed inappro priate.
Observation of these instructions and of the instructions for any accessories
used is also part of the correct use of this appliance.
2.2 General safety instructions
CAUTION Burns The tap can reach temperatures of up to 60 °C. There is a
risk of scalding at outlet temperatures in excess of 1,3 °C.
CAUTION Burns L(C If operating with preheated water, e.g. from a solar
ther-mal system, the DHW temperature may vary from the selected set
temperature.
WARNING Injury
The appliance may be used by children aged 3 and older and persons with
reduced physical, sensory or mental capabilities or a lack of experience and
know-how, pro-vided that they are supervised or they have been in-structed on
how to use the appliance safely and have understood the potential risks.
Children must never play with the appliance. Children must never clean the ap-
pliance or perform user maintenance unless they are supervised.
Where children or persons with limited physical, sensory or men-tal abilities
are allowed to use this appliance, we recommend a permanent temperature limit.
A qualified contractor can set the limit for you.
Material losses**
The user should protect the appliance and its tap against frost.
23 Test symbols See type plate on the appliance
Appliance description
The electronically controlled instantaneous water heater with au-tomatic
output matching keeps the outlet temperature constant up to the output limit.
The temperature is then adjusted via the d raw-off tap.
Heating system the bare wire heating system has a pressure-tested plastic cas-
ing. The heating system is suitable for hard and soft water areas and is
largely insusceptible to scale build-up. This heating system ensures rapid and
efficient DHW availability.
Note The appliance is equipped with an air detector that large-ly
prevents damage to the heating system. If, during op-eration. air is drawn
into the appliance, the appliance shuts down for one minute, thereby
protecting the heat-ing system.
Settings
The DHW outlet temperature can be variably adjusted. The se- lected temperature is displayed. At temperatures over 43 °C, the colour of the display changes from blue to red to indicate a risk of scalding.
» Turn the temperature selector to the required temperature.
Note
If the outlet temperature is not sufficiently high when the draw-off valve is
fully open and the temperature selector is set to maximum, then more water is
flowing through the appliance than can be heated by the heating system
(appliance is at its output limit).
» Reduce the water volume at the draw- off valve.
4&1 Recommended settings
Thermostatic valve
Your instantaneous water heater offers maximum precision and Maximum
convenience in DHW provision. Should you nonetheless be operating the
appliance with a thermostatic valve, we recom- mend that you:
® Adjust the set temperature on the appliance to over 50 °C.
Then set the required set temperature on the thermostatic valve.
Following an interruption to the water supply
Material losses
To ensure that the bare wire heating system is not dam- aged following an
interruption to the water supply, the appliance must be restarted by taking
the following steps.
» Disconnect the appliance from the power supply by temoving the
fuses/tripping the MCBs.
» Open the tap for one minute until the appliance and its upstream cold water
inlet line are free of air.
Switch the mains power back on again.
Cleaning, care and maintenance
- Never use abrasive or corrosive cleaning agents. A damp cloth is sufficient for cleaning the appliance.
- Check the taps regularly. Limescale deposits at the tap out: lets can be removed using commercially available descaling agents.
Trobleshooting
Problem | Cause | Remedy |
---|---|---|
The appliance will not start despite the DHW valve being fully open. | There is | |
no power. | Check the fuses/MCBs in your fuse box/distribu-tion board. |
The flow rate is too low. The aerator in the tap or the shower head is scaled
up or dirty.| Clean and/or descale the aerator or shower head.
Required temperature > 45 °C is not achieved.| The water supply has been
interrupted.| Vent the appliance and the cold water inlet line (see chapter
“Settings”).
The cold water inlet tem-perature is > 45 °C.| Reduce the cold water inlet
temperature.
If you cannot remedy the fault, notify your qualified contractor.
To facilitate and speed up your enquiry, please provide the serial number from
the type plate (000000-0000-00000}.
INSTALLATION
7. Safety Only a qualified contractor should carry out installation, commis-
sioning, maintenance and repair of the appliance.
7.1 General safety instructions We guarantee trouble-free function and
operational reliability only if original accessories and spare parts intended
for the appliance are used.
Flow pressure If the flow rate is insufficient to switch on the appliance even
when the tap is open. remove the flow limiter and replace it with the plastic
profile washer supplied.
If required, the pressure in the water installation can also be raised.
Note For the thermostatic valve to function correctly, the flow limiter
for this valve must not be replaced with the plastic profile washer.
Material losses
Observe the maximum inlet temperature. Higher tem-peratures may damage the
appliance. You can limit the maximum inlet temperature by installing a central
ther-mostatic valve.
WARNING Electrocution This appliance contains capacitors which are
discharged when disconnected from the power supply. The capacitor discharge
voltage may briefly reach > 60 V DC.
7.2 Shower operation
CAUTION Burns ► If supplying a shower, set the internal temperature limit
to “Tred”; see chapter “Installation alterna-tives / Temperature limit”.
CAUTION Burns If the water supplied to the appliance is preheated. please
note the following: The internally adjustable temperature limit may be ex-
ceeded.
7.3 Instructions, standards and regulations
Note Observe all applicable national and regional regulations and
instructions.
• The IP 25 (hoseproof) rating can only be ensured with a cor-redly fitted
cable grommet. – The specific electrical resistivity of the water must not
fall below that stated on the type plate. In a linked water net-work. observe
the lowest electrical water resistivity (see chapter ‘Specification /
Application areas / Conversion table). Your water supply utility will advise
you of the specif-ic electrical water resistivity or conductivity.
Appliance description
8.1 Standard delivery
The following are delivered with the appliance: – Wall mounting bracket –
Threaded stud for wall mounting – Installation template – 2 twin connectors
(cold water with shut-off valve) – Flat gaskets – Cable grommet (power cable
from above / below)
Screws! rawl plugs for securing the back panel to allow for water connection
on finished walls For appliance replacement: – nap extensions
Preparation
9.1 Installation location
Material losses Install the appliance in a room free from the risk of
frost.
► Always install the appliance vertically and near the draw-off point. The
appliance is suitable for undersink and oversink installation.
Undersink installation
- Cold water intet
- DHW outlet
Installation
Oveniek installeties
I Cold water inlet 2 Mai outlet
Note ► Mount the appliance on the wall. The wall must ha.- sufficient
load bearing capacity.
9.2 Water installation
– No safety valve is required. Safety vakes are not permissible in the 011W
pipe.
► Flush the water line thoroughly.
► Ensure that the flow rate for switching on the appliance is achieved bee
chapter ‘Specification 1 Data table. On). If the flow rate Is not achieved.
remove the flow limiter (see chap-ter ‘Installation / Removing the Now
limiter’ I.
► Increase the mains water pressured the required Dow rate is not achieved
with the draw-off valve fully opened.
Taps Use appropriate Venom taps. Open vented Ws are not per missibk.
in Note Never use the shut-off valve in the cold water inlet to reduce the
flow rate. It is intended for shutting off the appliance.
Permissible water line materials
• Coid water inlet pipe: Pipes made from galvanised steel, stainless steel,
copper or plastic DIMY outlet line: Pipes made from stainless steel, copper or
plastic
0 Material losses If plastic pipework systems are used, take into account the
maximum inlet temperature and the maximum pres-sure (see chapter ‘Specihcat’on
1 Data table’)
flexible water connection lines
► If the appliance is installed with flexible water connection lines. ensure
that the pipe bends with bayonet fittings do not become twisted inside the
appliance.
► Secure the back panel at the bottom with two additional screws.
Installation
10.1 Standard installation Flew cal connection from above; imtallation on
unfinished walls Water connection on unfinished walls PEO 18121124: Medium
connected load is selected further installation options. see chapter
‘Alternative instal-anon methods’: Electrical connection from below on
unfinished walls Electrical connection on finished walls Connecting a load
shedding relay Water installation on finished walls Water connection on
unfinished walls for appliance replacement Operation with preheated water
Temperature limit
Opening the appliance
► Open the appbance by releasing the snap lock. ► Remove the back panel by
pressing the two locking tabs and pulling the lower section of the back panel
forwards.
Preparing the power cable **Fitting the wall mounting bracket ► Mark out the holes for drilling using the
installation tern-plate. If the appliance is to be installed with water
connec-tions on finished walls, also mark out the fixing holes in the lower
part of the template.
► Drill the holes and secure the wall mounting bracket with 2 screws and 2
rawl plugs (screws and rawl plugs are not part of the standard delivery).
► Fit the threaded stud provided.
► Fit the wall mounting bracket.
Fitting the cable grommet
► Fit the cable grommet. For connecting cables > 6 mmk, en-large the hole in
the cable grommet.
Making the water connection
Material losses Carry out all water connection and installation work in
accordance with regulations.
► Seal and insert the twin connectors.
Material losses Never use the shut-off valve in the cold water inlet to reduce
the flow rate.
Preparing the back panel**
Material losses If you break open the wrong knock-out in the back panel by
mistake, you must use a new back panel.
► Break out the cable grommet knock-out in the back panel. Deburr any sharp
edges with a file if necessary.
Installing the appliance
► Push the back panel over the threaded stud and the cable grommet. Pull the
cable grommet by the locking hooks into the back panel using pliers. until
both locking hooks audibly click into place.
► Remove the protective transport plugs from the water connections.
► Press the back panel firmly into place and lock the fixing tog-gle by
turning it clockwise through 90°.
Screw the water connection pipes with flat gaskets onto the twin connectors.
Material losses
The strainer must be fitted for the appliance to function.
► When replacing an appliance, check whether the strainer is installed (see
chapter “Maintenance-).
Removing the flow limiter
0 Material losses If you use a thermostatic valve, the flow limiter must not
be removed.
Plastic profile washer 2 Flow limiter
► Remove the flow limiter and refit the plastic profile washer.
Making the electrical connection
WARNING Electrocution Carry out all electrical connection and
installation work in accordance with relevant regulations.
WARNING Electrocution The connection to the power supply must be in the
form of a permanent connection in conjunction with the re-movable cable
grommet. Ensure the appliance can be separated from the power supply by an
isolator that dis-connects all poles with at least 3 mm contact separation.
WARNING Electrocution Ensure that the appliance is earthed.
Material losses Observe the type plate. The specified voltage must match the
mains voltage.
► Connect the power cable to the mains terminal (see chapter “Specification!
Wiring diagram’).
PEO 18/21/24: Re-plugging the coding card
In its delivered condition, the appliance is set to 21 kW. When changing to a
different connected load, carry out the following steps: ► Re-plug the coding card according to the selected
connected load (for selectable connected load and fuse protection of the
appliance, see “Specification / Data table”).
► Tick the selected connected load on the type plate. Use a ballpoint pen to
do this.
Fitting the base pad of the back panel ► Position the lower back panel on the main
back panel and click it into place.
► Align the mounted appliance by undoing the fixing toggle, aligning the power
supply and back panel, and then re-tight-ening the fixing toggle. If the back
panel is not flush with the wall, the appliance can be secured at the bottom
with two additional screws.
10.2 Alternative installation methods
10.2.1 Electrical connection from below on unfinished walls
► Fit the cable grommet.
Material losses
If you break open the wrong knock-out in the back panel by mistake, you must
use a new back panel.
► Break out the cable grommet knock-out in the back panel. Deburr any sharp
edges with a file if necessary.
► Reposition the mains terminal in the appliance from the top to the bottom.
► Push the back panel over the threaded stud and the cable grommet. Pull the
cable grommet by the locking hooks into the back panel using pliers, until
both locking hooks audibly click into place.
► Press the back panel firmly into place and lock the fixing tog-gle by
turning it clockwise through 90°.
10.2.2 Electrical connection on finished walls
:1 Note This type ol connection changes the 11, rating of the so pliance.
► Change the type plate. Cross oul ‘IP 25″ and mark the box ‘IP 24’. Use a
ballpoint pen to do this
Material losses
If you break open the wrong knock-out in the back panel by mistake, you must
use a new back panel.
► Cleanly cut or break out the required cable entries in the hack panel llor
positions. see chapter ‘Specification r Dimen-SODS and connedionc). Detwrr any
sharp edges with a file if necessary.
► Route the power cable through the cable grommet and confled it to the mains
terminal.
10.2.1 Connecting a load shedding relay
When operating additional electric appliances. such as electric storage
healers, install a load shedding relay in the distribution board. The relay
responds when the instantaneous water heater starts.
Material losses
Connect the phase that switches the load shedding relay to the indicated
terminal of the mains terminal in the appliance (see chapter -Specification/
Wiring diagram’).
10.2.4 Water installation en finished walls
in Note This type ol connection changes the IP rating of the ap-pliance. ►
Changethe type plate. Cross out *IP 25′ and mark the box ‘IP 24’. Use a
ballpoint pen to do this.
► Fit water plugs with gaskets to seal the concealed connections.
► Fit a suitable pressure tap.
► Secure the back panel at the bottom with two additional screws.
► Slide the lower back panel under the connection pipes of the tap and click
the lower back panel into place.
► Stole the connection pipes to the appliance.
Material losses
If you break open the wrong knock-out in the appliance corer by mistake. you
must use a new appliance cover.
► Cleanly break out the knock-outs in the appliance cover. De-burr any sharp
edges with a file if necessary.
11.7.5 Water installation an unfinished walls for appliance replacement If the
existing twin connectors of the old enchante only protrude from the wall by
approx. 16 mm, you cannot use the twin con-nectors provided.
** Note
With this connection. the cold water supply can only be shut off within the
domestic installation.
► Seal and fit the screw-in tap extensions provided.
► Connect the appliance.
10.2.6 Operation with preheated water
You can limit the maximum inlet temperature by installing a cen tra I
thermostatic valve.
10.2.7 Temperature limit* Position Tree (55 °C): Temperature limit 2
Position ‘Tmax”: No temperature limit, for temperature set-ting range, see
chapter ‘Specification / Data table’.
► Remove the appliance cover.
► Slide the switch to the required position.
► Fit the appliance cover.
CAUTION Burns When operating with preheated water, the set temper-ature
limit may be ineffective.
► In this case, limit the temperature at the upstream central thermostatic
valve.
10.3 Completing the installation
► Open the shut-off valve in the twin connector or the cold water inlet line.
Commissioning
WARNING Electrocution Commissioning must only be carried out by a
qualified contractor in accordance with safety regulations.
11.1 Initial start-up
► Open and
close all connected draw-off valves several times, until all air has been
purged from the pipework and the appliance.
► Carry out a tightness check.
► Activate the safety pressure limiter by firmly pressing the reset button
(the appliance is delivered with the safety pres-sure limiter deactivated).
► Plug the temperature selector cable plug into the PCB.
► Fit the appliance cover, ensuring it clicks into place. Check that the
appliance cover is seated correctly.
► Switch the power supply ON.
► Check the appliance function.
Appliance shutdown
Appliance handover
► Explain the appliance function to users and familiarise them with how it
works.
► Make the user aware of potential dangers, especially the risk of scalding.
► Hand over these instructions.
11.2 Recommissioning Vent the appliance and the cold water inlet line (see
chapter “Set-tings'(. See chapter “Initial start-up’.
Appliance shutdown
► Isolate all poles of the appliance from the power supply.
► Drain the appliance (see chapter “Maintenance-).
Troubleshooting
WARNING Electrocution To test the appliance, it must be supplied with
power.
Indicator options for diagnostic traffic light (LED)
Red :n the event al a fain: ‘le ow Illuminates during hea:’ng operation Green
F ashing: Appliance connected to power SuOP Y
1 Diagnostic traffic light
Maintenance
WARNING Electrocution / 7 Before any work on the appliance, disconnect
all poles from the power supply.
Draining the appliance The appliance can be drained for maintenance work.
WARNING Burns Hot water may escape when draining the appliance.
► Close the shut-off valve in the twin connector or the cold water inlet line.
► Open all draw-off valves. IP. Undo the water connections on the appliance.
► Store the dismantled appliance in a room free from the risk of frost, as
water residues remaining inside the appliance can freeze and cause damage.
Cleaning the strainer
If dirty, clean the strainer in the threaded cold water fitting. Close the shut-off valve in the cold water inlet line before removing, cleaning and refitting the strainer.
Specification
15.1 Dimensions and connections
Alternative connection options
Specification
15.2 Wiring diagram
3/PE – 380-415 V
1 Heating 2 High limit safety cut out 3 Safety pressure limiter
Priority control with LR 1-A
1 Control cable to the contactor of the 2nd appliance (e.g. elec-tric storage
heater). 2 Control contact drops out when switching the instantaneous water
heater on.
15.3 DHW output The DHW output is subject to the mains voltage, the
appliance’s connected load and the cold water inlet temperature. The rated
voltage and rated output can be found on the type plate (see chapter
“Troubleshooting”).
15.4 Application areas / Conversion table Specific electrical resistivity and
specific electrical conductivity (see chapter Data table”).
15.5 Pressure drop
Sizing the pipework When calculating the size of the pipework, an appliance
pressure drop of 0.1 MPa is recommended.
15.6 Fault conditions
In the event of a fault, loads up to a maximum of 95 °C at a pres-sure of 1.2
MPa can occur temporarily in the installation.
Specification
15.7 Energy consumption data
Product datasheet: Conventional water heaters to regulation (EU) no.
812/2013 and 814/2013 / (S.|. 2019 No. 539 / Schedule 2) 15.8 Data table
Guarantee
The guarantee conditions of our German companies do not apply to appliances acquired outside of Germany. In countries where our subsidiaries sell our products a guarantee can only be issued by those subsidiaries. Such guarantee is only grant- ed if the subsidiary has issued its own terms of guarantee. No other guarantee will be granted. We shall not provide any guarantee for appliances acquired in countries where we have no subsidiary to sell our products. This will not affect warranties issued by any importers. Environment and recycling We would ask you to help protect the environment. After use, dispose of the various materials in accordance with national regulations.
United Kingdom and Ireland
Subject to errors and technical changes!
STIEBEL ELTRON UK Ltd.
Unit 12 Stadium Court
Stadium Road | CH62 3RP Bromborough
Tel. 0151 346-2300 | Fax 0151 334-2913
info@stiebel-eltron.co.uk
www.stiebel-eltron.co.uk
United States of America
STIEBEL ELTRON, Inc.
17 West Street | 010883 West Hatfield MA
Tel. 0413 247-3380 | Fax 0413 247-3369
info@stiebel-eltron-usa.com
www.stiebel-eltron-usa.com
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