ECOVACS DEEBOT TEO+ Vacuum and Mop Robot Instruction Manual
- June 13, 2024
- ECOVACS
Table of Contents
ECOVACS DEEBOT TEO+ Vacuum and Mop Robot
Product Information
The DEEBOT is a robotic vacuum cleaner designed to help you efficiently
clean your floors. It is equipped with advanced features to ensure effective
cleaning and convenience.
Important Safety Instructions
Before using the DEEBOT, please read and follow these safety instructions to ensure safe operation:
- Do not allow the DEEBOT to be used as a toy. Keep it away from children.
- Clear the area to be cleaned from power cords and small objects that could entangle the appliance.
- Ensure that the DEEBOT can detect moving parts if there are steps or stairs in the cleaning area.
- Do not operate the DEEBOT in a room where an infant or child is sleeping.
- Use the DEEBOT only indoors.
- Do not use the DEEBOT near water or in wet conditions.
- Follow all charging instructions and avoid charging the DEEBOT outside of the specified temperature range.
- Have servicing performed by a qualified repair person using identical replacement parts.
- Do not attempt to modify or repair the appliance or battery pack, except as indicated in the instructions.
- Keep cords from other appliances out of the cleaning area.
- Avoid operating the DEEBOT near lit candles on furniture.
- Do not allow children to sit on the DEEBOT.
- Use the DEEBOT only as described in the manual and with manufacturer’s recommended attachments.
- Recharge the DEEBOT only with the specified charger provided by the manufacturer.
Contact Information
If you encounter any issues or have questions about the DEEBOT, please contact our Customer Service Center. Our technicians will be able to assist you with your specific problem or question. For more information, you can also visit the ECOVACS ROBOTICS official website: www.ecovacs.com.
Note: The company reserves the right to make technological and/or design changes to the DEEBOT for continuous improvement.
Thank you for choosing DEEBOT!
Regulatory Compliance
This device complies with DHHS Radiation Rules, 21CFR Chapter 1,Subchapter J.
1. Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE
USING THIS APPLIANCE.
SAVE THESE INSTRUCTIONS
For Household use only
When using an electrical appliance, basic precautions should always be
followed, including the following:
WARNING: Read all safety warnings and instructions. Failure to follow the warnings and instructions may result in electric shock, fire or serious injury.
-
Do not allow to be used as a toy. Close attention is necessary when used by or near children.
-
Clear the area to be cleaned. Remove power cords and small objects from the floor that could entangle the Appliance. Tuck rug fringe under the rug base, and lift items such as curtains and tablecloths off the floor.
-
If there is a drop off in the cleaning area due to a step or stairs, you should operate the Appliance to ensure that it can detect the step without falling over the edge. It may become necessary to place a physical barrier at the edge to keep the unit from falling. Make sure the physical barrier is not a trip hazard.
-
Only use as described in this manual. Only use attachments recommended or sold by the manufacturer.
-
Please make sure your power supply voltage matches the power voltage marked on the Docking Station.
-
Do not handle plug or appliance with wet hands.
-
Non-rechargeable batteries are prohibited.
-
Do not use without dust bin and/or filters in place.
-
Do not operate the vacuum in an area where there are lit candles or fragile objects on the floor to be cleaned.
-
Do not use and store in extremely hot or cold environments (below -5˚C /23˚F or above 40˚C/104˚F). Please charge the robot in temperature above 0°C/32°F and below 40°C/104°F.
-
Keep hair, loose clothing, fingers, and all parts of body away from any openings and moving parts.
-
Do not operate the Appliance in a room where an infant or child is sleeping.
-
For INDOOR use ONLY. Do not use the Appliance in outdoor, commercial or industrial environments. Do not use Appliance on wet surfaces or surfaces with standing water.
-
Do not allow the Appliance to pick up large objects like stones, large pieces of paper or any item that may clog the Appliance.
-
Do not use Appliance to pick up flammable or combustible materials such as gasoline, printer or copier toner, or use in areas where they may be present.
-
Do not use Appliance to pick up anything that is burning or smoking, such as cigarettes, matches, hot ashes, or anything that could cause a fire.
-
Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
-
Take care not to damage the power cord. Do not pull on or carry the Appliance or Docking Station by the power cord, use the power cord as a handle, close a door on the power cord, or pull power cord around sharp edges or corners. Do not run Appliance over the power cord. Keep power cord away from hot surfaces. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
-
If the power cord is damaged, it must be replaced by the manufacturer or its service agent in order to avoid a hazard.
-
Do not use the Docking Station if it is damaged.
-
Do not use with a damaged power cord or plug. Do not use the Appliance or Docking Station if it is not working properly, has been dropped, damaged, left outdoors, or come in contact with water. It must be repaired by the manufacturer or its service agent in order to avoid a hazard.
-
Turn OFF the power switch before cleaning or maintaining the Appliance. Turn off all controls before unplugging. Always turn off this appliance before connecting or disconnecting motorized nozzle.
-
The plug must be removed from the receptacle before cleaning or maintaining the Docking Station.
-
Remove the Appliance from the Docking Station, and turn OFF the power switch to the Appliance before removing the battery for disposal of the Appliance.
-
The battery must be removed and discarded according to local laws and regulations before disposal of the Appliance.
-
Please dispose of used batteries according to local laws and regulations.
-
Do not incinerate the Appliance even if it is severely damaged. The batteries can explode in a fire.
-
When not using the Docking Station for a long period of time, please unplug it.
-
The Appliance must be used in accordance with the directions in this Instruction Manual. ECOVACS ROBOTICS cannot be held liable or responsible for any damages or injuries caused by improper use.
-
Prevent unintentional starting. Ensure the switch is in the off position before connecting to battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
-
When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
-
Under abusive conditions, liquid may be ejected from the battery; avoid contact.
If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns. -
Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
-
Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C may cause explosion. The temperature of 130°C can be replaced by the temperature of 265°F.
-
Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
-
Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
-
Do not modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated in the instructions for use and care.
-
Place the cords from other appliances out of the area to be cleaned.
-
Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.
-
Do not allow children to sit on the vacuum.
-
Use only as described in this manual. Use only manufacturer’s recommended attachments.
-
Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
-
Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
-
The robot contains batteries that are only replaceable by skilled persons. To replace the robot’s battery, please contact Customer Service.
-
If the robot will not be used for a long time, fully charge the robot and power OFF for storage and unplug the Docking Station.
-
To Reduce The Risk Of Electric Shock – Do not use on wet surfaces. Do not expose to rain. Store indoors.
-
To Reduce The Risk Of Injury From Moving Parts – Unplug Before Servicing.
-
Risk Of Injury. Brush May Start Unexpectedly. Unplug Before Cleaning or Servicing.
-
To reduce the risk of injury, user must read instruction manual.
-
To Reduce The Risk Of Electric Shock – Do not use outdoors or on wet surfaces.
|
Direct current
---|---
|
Alternating current
This Device Complies with DHHS Radiation Rules, 21CFR Chapter 1, Subchapter J.
Federal Communications Commission (FCC) Interference Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generate, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
commu-nications.
However, there is no guarantee that interference will not oc-cur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Opera-tion is subject to
the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate
this equipment.
RF exposure warning
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment.
This equipment must be installed and operated in accordance with provided
instructions and the antenna(s) used for this transmitter must be installed to
provide a separation distance of at least 20 cm from all persons and must not
be collocated or operating in conjunction with any other antenna or
transmitter.
To disable Wi-Fi module on DEEBOT, power the robot ON. Place the robot on the
Docking Station making sure the Charging Contacts on DEEBOT and the Docking
Station Pins make a connection.
Press and hold the AUTO Mode Button on the robot for 20 seconds until DEEBOT
emits 3 beeps.
To enable Wi-Fi module on DEEBOT, power the robot OFF and then power ON. The
Wi- Fi module is turned on when DEEBOT is restarted.
Air Freshener Capsule
Main Ingredients: Ethylene/Vinyl Acetate Copolymer, Fragrance
See manufacturing date, expiration date, and lot number on pack.
Each unit will last up to 60 days based on 1 hour of use per day on ambient
temperature conditions.
CAUTION:
USE ONLY AS DIRECTED. KEEP OUT OF REACH OF CHILDREN AND PETS. EYE IRRITANT.
Avoid contact with eyes, skin, and clothing. In case of contact with skin or
eyes, wash immediately with plenty of water for 15 minutes. If eye irritation
persists, consult a physician. Do not ingest. IF SWALLOWED, do not induce
vomitting; call physician or poison control center immediately. DO NOT PLACE
NEAR HEAT OR OPEN FLAME. The product is not to be used by persons with reduced
physical, sensory or mental capabilities. Used on DEEBOT and for indoor air
deodorization only. Do not disassemble the capsule. Wash hands after handling.
Keep away from foodstuffs, beverages and feed. Keep in a dry and well-
ventilated place. Dispose in accordance with local regulation.
Package Contents
Note: Figures and illustrations are for reference only and may differ from actual product appearance. Product design and specifications are subject to changes without notice.
Product Diagram
Robot.
Bottom View
Auto-Empty Station
Auto-Empty Station (Back)
Auto-Empty Station (Top)
Auto-Empty Station (Bottom)
OZMO Pro Oscillating System
Air Freshener (Pre-installed)
Operating and Programming
Notes Before Cleaning
- Tidy up the area to be cleaned by putting furniture, such as chairs, in their proper place.
- During the first use, make sure each room door is open to help DEEBOT fully explore your house.
- It may be necessary to place a physical barrier at the edge of a drop to stop the unit from falling over the edge.
- Put away objects including cables, cloths and slippers, etc. on the floor to improve the cleaning efficiency.
- Before using the product on a rug with tasseled edges, please fold the rug edges under.
- Please do not stand in narrow spaces, such as hallways, and make sure not to block the Detection Sensor.
Quick Start
Please remove all protection materials on Robot and Docking Station before use.
For carpet use only
When Auto-Empty Station is placed on a carpet, install the Ramp Extension to
the station for DEEBOT to return to charge successfully.
Install Side Brushes
Charging DEEBOT
Auto-Empty Station Placement
Power ON
Note: I = ON, O = OFF.
DEEBOT cannot be charged when being powered OFF.
Charge DEEBOT
flashes when DEEBOT is charging. goes out when DEEBOT is fully charged.
Before charging DEEBOT, make sure to install the Air Freshener.
ECOVACS HOME App
To enjoy all available features, it is recommended to control your DEEBOT via
the ECOVACS HOME app.
Before you start, make sure that:
- Your mobile phone is connected to a Wi-Fi network.
- The 2.4GHz band wireless signal is enabled on your router.
- The Wi-Fi indicator light on DEEBOT is slowly flashing.
Wi-Fi Indicator Light
| ****
Slowly flashing
| Disconnected to Wi-Fi or waiting for Wi-Fi connection
---|---|---
Rapidly flashing| Connecting to Wi-Fi
Solid| Connected to Wi-Fi
Tips:
If you have any problems during the Wi-Fi setup process, refer to the
Troubleshooting > Wi-Fi Connection section in this manual.
Operating DEEBOT
During the first cleaning,
-
Please make sure to install Air Freshener to create a home map in ECOVACS HOME App.
-
Please supervise DEEBOT and assist it should there be a problem.
-
Start
-
Pause
Note: The robot’s Control Panel stops glowing after the robot is paused for a few minutes. Press the AUTO Mode Button on DEEBOT to wake up the robot. -
Return to Charge
Pressing for 3 seconds to send DEEBOT back to the Docking Station.
OZMO Pro Oscillating System
Note:
- Install OZMO Pro Oscillating System for floor scrubbing.
- With electric oscillating mopping up to 480 times per minute, OZMO Pro is applicable for areas of highly concentrated dirt or dust.
- Before installing OZMO Pro, please make sure the contacts are thoroughly dry.
- lease avoid using OZMO Pro on the carpet.
- Add Water
* To prolong the service life of OZMO Pro, it is recommended to use purified water or softened water.
* Do not soak OZMO Pro in water.
2. Attach Disposable Mopping Pad
3. Dry Contacts Thoroughly
4. Install OZMO Pro
5. Start Cleaning
Air Freshener
- Install Air Freshener Capsule
- Dry Contacts Thoroughly
- Install Air Freshener
- Enable Air Freshening via ECOVACS HOME App
Maintenance
Regular Maintenance
To keep DEEBOT running at peak performance, perform maintenance tasks and
replace parts with the following frequencies:
| Robot Part | Maintenance Frequency | Replacement Frequency |
|---|---|---|
| Disposable Mopping Pad | After each use | Replace after each use |
| Side Brush | Once every 2 weeks | Every 3-6 months |
| Main Brush | Once per week | Every 6-12 months |
| Sponge Filter/ High Efficiency Filter | Once per week | Every 3-6 months |
TrueDetect 3D Sensor Universal Wheel Anti-Drop Sensors
Bumper Charging Contacts Docking Station Pins
| ****
Once per week
| ****
/
Before performing cleaning and maintenance tasks on DEEBOT, turn the robot OFF
and unplug the Docking Station.
A multi-function Cleaning Tool is provided for easy maintenance. Handle with
care, this cleaning tool has sharp edges.
Note: ECOVACS manufactures various replacement parts and fittings. Please
contact Customer Service for more information on replacement parts.
OZMO Pro Oscillating System
-
Remove OZMO Pro
After DEEBOT finishes mopping, please empty the reservoir. -
Wipe OZMO Pro Clean
Wipe OZMO Pro Oscillating System with a clean, dry cloth. Do not soak into water. -
Disposable Mopping Pad
Auto-Empty Dust Bin and Filters
Dust Bin
Filter
Main Brush and Side Brushes
Main Brush
Side Brushes
Auto-Empty Station
Note: Before performing cleaning and maintenance on Auto-Empty Station,
unplug it first.
For a proper maintenance, wipe with a clean dry cloth, and avoid using any
detergent or cleaning spray.
Auto-Empty Station Pins
Infrared Signal Emitter
Dust Bag
-
Dispose the Dust Bag
The Dust Bag will be sealed by the handle so the dust will not leak. -
Clean the Blower Cover
-
Install the Dust Bag
-
Close the Dust Container Lid
Dust Evacuation Tube
- Unscrew the Dust Evacuation Tube Cover.
- Uninstall the Dust Evacuation Tube Cover
- Clean the Dust Evacuation Tube
Other Components
Note: Before cleaning the robot’s Charging Contacts and Docking Station Pins, turn the robot OFF and unplug the Docking Station. Wipe the components with a clean, dry cloth. Avoid using cleaning sprays or detergents.
Storage
If DEEBOT will not be used for a while, fully charge DEEBOT and power OFF before storage. Charge DEEBOT every 1.5 month to prevent battery drain.
Note: When DEEBOT is not cleaning, it is recommended to keep DEEBOT powered ON and charging.
Indicator Light
DEEBOT
DEEBOT will tell you something is wrong with an indicator light and voice
report. More detailed support is available through the ECOVACS HOME and online
website.
| Indicator Light | Scenario |
|---|
AUTO Mode Button glows a solid WHITE.
| The robot is cleaning.
The robot is paused while cleaning.
AUTO Mode Button flashes WHITE.
| The robot is charging.
The robot is starting.
The robot is relocating.
AUTO Mode Button glows a solid RED.| The robot has low battery.
AUTO Mode Button flashes RED.| The robot has a problem.
Auto-Empty Station
The light effect of the Status Indicator on Auto-Empty Station corresponds to
different conditions and solutions. For more support, please refer to ECOVACS
HOME App or the Troubleshooting Section of this manual.
| Light Effect | Status | Solutions |
|---|
Indicator light off
| The Auto-Empty Station is in standby.| /
DEEBOT is in Do Not Disturb Mode.| /
Glowing a solid WHITE
| DEEBOT returns to the Auto-Empty Station and starts to Auto-Empty.|
/
DEEBOT is Auto-Emptying.| /
The Auto-Empty Station’s suction power decreased.| Please check the Dust Bag.
Glowing a solid RED
| The Dust Bag is not installed.| Please install the Dust Bag.
The Auto-Empty Station failed to Auto-Empty the dust.| Please check the
solution in the App.
The Dust Container Lid is not closed.| Please make sure the Dust Container Lid
is firmly closed.
Troubleshooting
| No. | Problem | Possible Causes | Solutions |
|---|
1
| ****
DEEBOT is not charging.
| DEEBOT is not switched ON.| Switch ON DEEBOT.
DEEBOT has not connected to the Auto-Empty Station.| Be sure that the robot’s
Charging Contacts have connected to the Auto-Empty Station Pins.
The Auto-Empty Station is not connected to the power supply.| Make sure the
Auto-Empty Station is connected to the power supply.
The battery is completely discharged.| Please contact Customer Care for help.
2
| ****
DEEBOT cannot return to the Auto-Empty Station.
| The Auto-Empty Station is not correctly placed.| Refer to section 3.3 to
correctly place the Auto-Empty Station.
The Auto-Empty Station is not correctly connected.| Make sure the Auto-Empty
Station is correctly connected.
The Auto-Empty Station is manually moved during the cleaning.| It is suggested
not to move the Auto-Empty Station during the cleaning.
DEEBOT is paused for more than 90 minutes.
| It is suggested not to pause DEEBOT for more than 90 minutes.
DEEBOT did not start cleaning from the Auto- Empty Station.| Make sure DEEBOT
starts cleaning from the Auto-Empty Station.
3
| ****
DEEBOT gets stuck while working and stops.
| DEEBOT is tangled with something on the floor (electrical wires, curtains,
carpet fringing, etc.).| DEEBOT will try various ways to free itself. If it is
unsuccessful, manually remove the obstacles and restart.
DEEBOT might be stuck under furniture with an entrance of similar height.|
Please set a physical barrier, or set a Virtual Boundary in the ECOVACS HOME
App.
4
| ****
DEEBOT returns to the Auto- Empty Station before it has finished cleaning.
| Working time varies according to floor surface, room complexity and the Cleaning Mode selected. When the battery gets low, DEEBOT automatically switches to Recharge Mode and returns to the Auto-Empty Station to recharge itself.| ****
Turn on Continuous Cleaning function in ECOVACS HOME App. DEEBOT will automatically resume the uncompleted cleaning cycle when Continuous Cleaning is enabled.
---|---|---|---
DEEBOT is unable to reach certain areas blocked by furniture or barriers.|
Tidy up the area to be cleaned by putting furniture and small objects in their
proper place.
The Auto-Empty Station is too distant from the center of the house.| Please
place the Auto-Empty Station against the wall of a central room of the house.
5
| ****
DEEBOT does not clean automatically at the scheduled time.
| Time Scheduling function is cancelled.| Program DEEBOT to clean at specific
times using the ECOVACS HOME App.
DEEBOT is switched OFF.| Switch ON DEEBOT.
The robot’s battery is low.
| Keep DEEBOT switched ON and connected to the Auto- Empty Station to make sure it has a full battery to work at any time.
6
| ****
The water is not coming out of the Reservoir when DEEBOT is mopping.
| The water inlet filter on the bottom of Reservoir is clogged.| Unscrew the
water inlet on the bottom of Reservoir and clean the filter as described in
Section 4.1.
The Reservoir runs out of water.| Add water into the Reservoir.
The water outlets on the bottom of DEEBOT are clogged.| Check the water
outlets on the bottom and clean.
7
| ****
DEEBOT misses cleaning spots to be cleaned, or repeats cleaning the area cleaned.
| ****
The cleaning cycle is interfered by small objects or barriers on the floor.
| Remove power cords and small objects from the floor to ensure cleaning
efficiency. DEEBOT will automatically clean the area missed, please avoid
moving DEEBOT manually or block the path during the cleaning cycle.
---|---|---|---
DEEBOT is working on slippery polished floors.| Make sure the floor wax is
dried before DEEBOT starts cleaning.
DEEBOT is unable to reach certain areas blocked by furniture or barriers.|
Tidy up the area to be cleaned by putting furniture and small objects in their
proper place.
The TrueMapping Distance Sensor is blocked.| Remove the objects that are
blocking the TrueMapping Distance Sensor.
8
| DEEBOT is making too much noise when cleaning.| ****
DEEBOT is tangled or blocked with debris.
| Clean DEEBOT as described in section 4 Maintenance and restart. If the trouble persists, please contact Customer Care.
9
| ****
DEEBOT is not able to connect to the home Wi-Fi network.
| Incorrect home Wi-Fi username or password entered.| Enter the correct home
Wi-Fi username and password.
Incorrect App installed.| Please download and install ECOVACS HOME App.
DEEBOT is not within range of your home Wi-Fi signal.| Make sure DEEBOT is
within range of your home Wi-Fi signal.
Network setup started before DEEBOT was ready.| Turn ON Power Switch. Press
the RESET Button. DEEBOT is ready for network setup when its Wi-Fi Indicator
light flashes slowly.
DEEBOT does not support 5 GHz Wi-Fi.| Make sure the robot has been connected
with 2.4 GHz Wi-Fi network.
Your smartphone’s operating system needs to be updated.| Update your
smartphone’s operating system.
10| DEEBOT does not clean the whole area.| The cleaning area is not tidy.|
Remove small objects from the floor and tidy up the cleaning area before
DEEBOT starts cleaning.
---|---|---|---
11| DEEBOT reservoir drops out of place during use.| The reservoir is not
correctly installed.| Make sure DEEBOT reservoir clicks into place when
installing.
12| DEEBOT Side Brushes drop out of place during use.| The Side Brushes are
not correctly installed.| Make sure the Side Brushes click into place when
installing.
13
| ****
DEEBOT does not start auto- emptying after returning to the Auto-Empty Station.
| The Dust Container Lid is not closed.| Close the Dust Container Lid.
The Dust Bag is not installed to the Auto- Empty Station.| Install the Dust
Bag and close the Dust Container Lid.
Manually move DEEBOT to the Auto-Empty Station will not trigger Auto-
Emptying.| In order to make sure DEEBOT starts auto-emptying successfully,
avoid picking up and moving the Auto- Empty Station during the cleaning.
DEEBOT returns to the Auto-Emptying Station running Video Manager in the App.|
This is normal.
Do Not Disturb mode is enabled in ECOVACS HOME App.| This is normal. Disable
Do Not Disturb mode in the App, or start auto-emptying manually.
The Dust Bag is full.| Replace the Dust Bag and close the Dust Container Lid.
If the possible causes are excluded, it might be a component malfunction.|
Please contact customer service.
14
| ****
DEEBOT fails to auto-empty the Dust Bin.
| The Auto-Empty Dust Bin is not installed.| Please install the Auto-Empty
Dust Bin with two Auto- Empty Outlets on the bottom.
---|---|---|---
The Dust Bag is full.| Replace the Dust Bag and close the Dust Container Lid.
The Auto-Empty Outlets on the Auto-Empty Dust Bin is stuck by debris.|
Uninstall the Auto-Empty Dust Bin and clean the debris on the Auto-Empty
Outlets.
Dust Evacuation Tube is blocked.| Clean the Dust Evacuation Tube.
15
| ****
There is debris in the Dust Container.
| Fine particles are absorbed inside the Dust Container through the Dust Bag.|
Clean the Dust Container Lid and inner wall.
The Dust Bag is damaged.| Check the Dust Bag and replace it.
16| DEEBOT leaks dust or debris while cleaning.| The Auto-Empty Outlets are
stuck by debris.| Uninstall the Auto-Empty Dust Bin and clear the debris.
17| The Base is dirty.| Main Brush has debris on it and requires cleaning.|
Clean the Main Brush.
18
| ****
There is no fragrance when using Air Freshener.
| Fan malfunction.| Wipe the contacts and make sure Air Freshener is in
contact.
The Air Freshener Capsule is not installed.| Please install the Air Freshener
Capsule.
The Air Freshener Capsule reached its service life.| Please replace the Air
Freshener Capsule. For more information for replacements, please visit
https://www .
ecovacs.com/globa.l
19| Air Freshener makes an abnormal noise.| Objects have fallen into the Air Freshener.| Please contact Customer Service for assistance.
Wi-Fi Connection
Before Wi-Fi setup, make sure DEEBOT, mobile phone, and Wi-Fi network meet the
following requirements.
DEEBOT and Mobile Phone Requirements
- DEEBOT is fully charged and the power switch of DEEBOT is turned on.
- Wi-Fi status light slowly flashes.
- Turn off mobile phone’s cellular data (you can turn it back on after setup).
Wi-Fi Network Requirements
- You are using a 2.4GHz or 2.4/5 GHz mixed network.
- Your router supports 802.11b/g/n and IPv4 protocol.
- Do not use a VPN (Virtual Private Network) or Proxy Server.
- Do not use a hidden network.
- WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
- WEP EAP (Enterprise Authentication Protocol) is not supported.
- Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North America (refer to local regulatory agency).
- If you are using a network extender/repeater, the network name (SSID) and password are the same as your primary network.
Technical Specifications
| Model | DLX13 |
|---|---|
| Rated Input | |
| Docking Station Model | CH1918 |
| Rated Input | |
| Rated Output (Charging) | 20V |
Output power of the Wi-Fi module is less than 100mW.
Note: Technical and design specifications may be changed for continuous product improvement.
Live Smart. Enjoy Life.
Ecovacs Robotics Co., Ltd.
No. 518 Songwei Road, Wusongjiang Industry Park, Guoxiang Street, Wuzhong
District, Suzhou, Jiangsu, China.
References
- Robot Vacuum Cleaners | Auto Cleaning Robots-ECOVACS US
- Robot Vacuum Cleaners | Auto Cleaning Robots - ECOVACS Website-ECOVACS Website
- Robot Vacuum Cleaners | Auto Cleaning Robots-ECOVACS US
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