fantech HERO Series Fresh Air Appliance User Manual

antech HERO Series Fresh Air Appliance User Manual

Your ventilation system should be installed in conformance with the appropriate provincial requirements or, in the absence of such requirements, with the current edition of the National Building Code, and / or ASHRAE’s “Good Engineering Practices”.

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Note| Warning/ Important note| Information| Technical information| Practical tip

This product earned the ENERGY STAR® by meeting strict energy efficiency guidelines set by Natural Resources Canada and the US EPA. This product meets ENERGY STAR requirements only when used in Canada.
To ensure quiet operation of the ENERGY STAR certified H/ERV, each product model must be installed using sound attenuation techniques appropriate for the installation.
The way your heat/energy-recovery ventilator is installed can make a significant difference to the electrical energy you use. To minimize the electricity use of the heat/energy recovery ventilator, a stand-alone fully ducted installation is recommended. If you choose a simplified installation that operates your forced air system for room-to-room ventilation, an electrically efficient system that has an electronically commutated (EC) variable speed blower motor will minimize your electrical energy consumption and operating cost.

Installation of a user-accessible control with your product model will improve comfort and may significantly reduce the product model’s energy use.

PLEASE READ AND SAVE THESE INSTRUCTIONS

For residential use only

Before installation careful consideration must be given to how this system will operate if connected to any other piece of mechanical equipment, i.e., a forced air furnace or air handler operating at a higher static pressure. After installation, the compatibility of the two pieces of equipment must be confirmed by measuring the airflow of the Fresh Air Appliance (FAA) using the balancing procedure found in this manual. It is always important to assess how the operation of any FAA may interact with vented combustion equipment (i.e., Gas Furnaces, Oil Furnaces, Wood Stoves, etc.)

Products are designed and manufactured to provide reliable performance, but they are not guaranteed to be 100% free of defects. Even reliable products will experience occasional failures, and this possibility should be recognized by theuser. If these products are used in a life support ventilation system where failure could result in loss or injury, the user should provide adequate back-up ventilation, supplementary natural ventilation or failure alarm system, or acknowledge willingness to accept the risk of such loss or injury.

Your ventilation system should be installed in accordance with the local building code that is in effect, in absence of such requirements, it is recommenced to check with local authorities having jurisdiction in your area prior to installing this product.

INSTALLATION TYPES

Example only – duct configuration may differ depending on the model.

FAA DUCTING FOR FULLY DEDICATED SYSTEM

BEST

1. Stale air is drawn from areas requiring local exhaust (bathroom, kitchen, laundry room).
2. Fresh air is distributed to habitable rooms (bedrooms, living room)
3. The FAA’s airflow must be balanced after installation using the procedure found in the section “AIRFLOW BALANCING.”

Suggested for:

• Hydronic baseboard
• In floor heating
• Electric baseboard
• Mini split heat pump

Benefits:
Provides the best fresh air distribution in the house; lowest operation cost since the forced air system is not needed.

Make sure the FAA is capable of meeting the required airflow rate.

FAA/FORCED AIR SYSTEM DUCTING FOR PARTIALLY DEDICATED SYSTEM

BETTER

1. Forced air system blower must operate when ventilation from FAA is required. The system should be set to run continuously or interlocked with FAA. See forced air system electrical connection.
2. Stale air is drawn from areas requiring local exhaust (bathroom, kitchen, laundry room).
3. Fresh air is supplied to the return air plenum of the forced air system.
4. Before operation, the FAA’s airflow must be balanced on site. For this, use the procedure found in the section “AIRFLOW BALANCING”. During the balancing procedure, make sure the forced air system blower is running and the FAA is running at “Normal” speed.
5. In the case of a multi-zone system, please contact Fantech customer service prior to installing any installation type requiring the use of the forced air system interlock.
6. The FAA should only be paired with one forced air system. In the case where there are more than one forced air system please contact Fantech customer service prior to making a product selection.

Suggested for:

• Forced air system (central furnace or central air conditioner)
• When ducting fresh air to living area is not possible or practical, i.e. expensive or when the forced air system will operate year-round

Benefits:
Conditions the fresh air prior to distributing it throughout the house.

FAA/FORCED AIR SYSTEM FOR SIMPLIFIED INSTALLATION

GOOD

1. Forced air system blower must operate when ventilation from FAA is required. The system should be set to run continuously or interlocked with FAA. See forced air system electrical connection.
2. Stale air is drawn from areas requiring local exhaust (bathroom, kitchen, laundry room).
3. Fresh air is supplied to the return air plenum of the forced air system.
4. Before operation, the FAA’s airflow must be balanced on site. For this, use the procedure found in the section “AIRFLOW BALANCING”. During the balancing procedure, make sure the forced air system blower is running and the FAA is running at “Normal” speed.
5. In the case of a multi-zone system, please contact Fantech customer service prior to installing any installation type requiring the use of the forced air system interlock.
6. The FAA should only be paired with one forced air system. In the case where there are more than one forced air system please contact Fantech customer service prior to making a product selection.

Suggested for:

• When bathroom and kitchen already have local exhaust system
• May be suitable for retrofitting

Benefits:
Least expensive installation type

INSTALLING THE OUTDOOR VENTS

RECOMMENDED INSTALLATION

Intake

• Should be located upstream of prevailing winds from exhaust

• At a minimum of 900 mm (3′) away from dryer vents and furnace exhaust (medium or high efficiency furnaces), driveways, oil fill pipes, gas meters, or garbage containers.

• Do not locate in the garage, attic, crawl space, or underneath deck.
  Locating the Exhaust Weatherhood

• Not near a gas meter, electric meter or a walkway where fog or ice could create a hazard

• Do not locate in a garage, workshop or other unheated space

INSTALLING THE VENTS

A well designed and installed ducting system will allow the FAA to operate at its maximum efficiency.

• The inner liner of the flexible insulated duct must be secured to the sleeve of the hood (as close to the outside as possible) and to the appropriate duct connection on the FAA.
• The insulation should remain full and not crushed.
• The outer liner, which acts as a vapor barrier, must be completely sealed to the outer wall and the FAA using tape and/or caulking.
• A good bead of high quality caulking (preferably acoustical sealant) will seal the inner flexible duct to both the FAA duct connection and the hood prior to securing them.
• To minimize airflow restriction, the flexible insulated duct that connects the two outside weatherhoods to the FAA should be stretched tightly and be as short as possible.
• Twisting or folding the duct will severely restrict airflow.

1. Cut hole between wall studs

2. Insert vent

3. Secure vent with proper screws

4. Seal using outdoor rated caulking

5. Attach insulated duct from inside and tape

DUCT INSTALLATION

CONNECTING THE DUCTS TO THE FAA

Do not handle unit by the collars / collar openings to avoid damaging the collars & foam insulation

• Ducts should be kept short and have as few bends or elbows as possible.
• 45º elbows are preferable to 90º.
• Use “Y“ ducts instead of “T” ducts whenever possible.
• All duct joints must be fastened with screws or duct sealant and wrapped with aluminum foil duct tape to prevent leakage.
• Galvanized ducting from the FAA to the living areas in the house is recommended whenever possible.
• The main supply and return line to/from the FAA must have the same diameter as the duct connection or larger.
• Branch lines to the individual rooms may be as small as 100mm (4’’).

INSTALLING DUCT TO FAA
Position a 12″ (300mm) section of nonmetallic flexible duct onto duct collar. Using (1) cable tie, attach flexible ducting with the correct FAA duct collar.
SUPPLY AIR GRILLES LOCATION
Without a forced air system: fresh air should be supplied to all habitable rooms from high wall or ceiling locations. Grilles that diffuse the air comfortably are recommended. With a forced air system: Connect to the system’s ductwork.
EXHAUST AIR GRILLE’S LOCATION
Draw stale air from the points where the worst air quality problems occur: bathroom, kitchen, and laundry room. Additional return air ducts from strategic locations may be installed. The forced air system return duct may also be used to exhaust from. In this method, the exhaust air is not ducted back from bathrooms, kitchens, etc to the FAA with “dedicated lines”.

INSTALLING THE DRAIN

Install the drain hose making a “P” trap, secure the condensate line drain to FAA by sliding into
connection. Fill the condensate line with water

As per building codes and installation requirements for combustion appliances: Air return ducts, or openings for air return, should not be placed in enclosed spaces containing combustion appliances that are subject to spillage.

MOUNTING OPTIONS

WALL MOUTING BRACKET INSTALLATION

INSTALLATION WALL MOUNTING KIT INCLUDES:

A X2

B X2

C X2

LOCATION

• Must be located in a conditioned space where it will be possible to conveniently service the unit.
• Typically located close to the outside wall where the hoods will be mounted.
• A utility room when basement is not possible. Attic installation must meet the following conditions:
• Attic temperature must be above freezing conditions at all times and for best performance should be 12°C (54 °F).
• The attic is easily accessible for equipment maintenance and inspection.
  

IIf using the 24″ spacing available for the HERO 150, 200, 150-EC and 250-EC, move the vibration isolators.

CHAIN MOUNT INSTALLATION

INSTALLATION CHAIN MOUNTING KIT INCLUDES:

When wall mount bracket is not convenient. Use a chain kit (which includes hanging chains, 10-24 screws, spring, and hooks)

Install a spring on each chain as shown to support the unit’s weight and absorb vibrations.

DO NOT
Connecting appliances to the FAA is not recommended. These include:

• Clothes dryer
• Range top
• Stovetop fan
• Central vacuum system
• Bathroom exhaust fans unless they are specifically designed for this purpose
• These appliances may cause lint, dust or grease to collect in the FAA, damaging the unit.

Connecting any of these types of appliances to the FAA will void your warranty.

WALL CONTROLS

* Please see instruction manuals for individual controls for proper wiring and set up of control systems.

1. Ensure that unit is not plugged when connecting the control
2. Re circulation mode is only available with the Flex 100 H ES, HERO series and the models with the “R” suffix at the end of the model number.

The wiring connectors can be removed for easier connection.

CENTRAL CONTROLS
These cannot be used with another central control
Maintain polarity between control and FAA (+ → + ; – → -)

ECO-Touch®
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• Our most complete, yet easy-to-use control system
• Sleek design with backlight touchscreen LCD
• ECO mode selects the best operating mode and speed for the season, minimizing energy use associated with ventilation
• Set preferred indoor relative humidity range and ventilation mode for day and night conditions
• No battery to replace, all programmed settings are retained during power outages
• Maintenance reminder indicator
• Error code messages reduce troubleshooting time

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**ECO-TouchIAQ/

**|

• Integrated VOC Sensor
• Our most complete, yet easy-to-use control system
• Sleek design with backlight touchscreen LCD
• ECO mode selects the best operating mode and speed for the season, minimizing energy use associated with ventilation
• Set preferred indoor relative humidity range and ventilation mode for day and night conditions
• No battery to replace, all programmed settings are retained during power outages
• Maintenance reminder indicator
• Error code messages reduce troubleshooting time

ECO-Feel
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• ECO mode selects the best operating mode and speed for the season, minimizing energy use associated with ventilation
• Integrated VOC Sensor
• No battery to replace, all programmed settings are retained during power outages

**EDF8

**|

•  MODE button provides 3 modes of operations: VENTILATION, RECIRCULATION, and STANDBY mode
• User selected fan speed: Reduced, Medium, Normal, and 20 minutes per hour.
• AUTO setting allows the homeowner to deactivate the dehumidistat.
• When the humidity exceeds the desired setpoint, the ventilation system operates at normal speed.
• Once the desired humidity level is achieved, your ventilation system resumes to its previ-ous mode of operation.

|
**EDF3

**|

• Press button once for ECONO mode: continuous low or medium speed.
• Press button twice for 20 MIN/H mode: the unit will cycle 20 minutes ON/40 minutes OFF at intermittent speed and repeat.
• Press button three times for CONT mode: the unit will run continuously in ventilation or recirculation on HIGH speed.

AUXILIARY CONTROL –These controls can be paired with central controls or combined together

*Maintain polarity between control and FAA (+ → + ; – → -)

RTS W
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• Wireless timer•   Can only be paired with the ECO-Touch IAQ
• 20/40/60 minute timer with LED light
• Boosts system to high speed with the touch of a button
• Up to 5 can be used in one system
• Use in bathroom, kitchen, laundry room

| Connects wireleslly to the

*RTS2

**|

• 20/40/60 minute timer with LED light
• Boosts system to high speed with the touch of a button•   Up to 5 can be used in one system
• Use in bathroom, kitchen, laundry room

| **
RTS4**
|

• 20- minute timer with LED light
• Boosts system to high speed with the touch of a button
• Up to 5 can be used in one system
• Use in bathroom, kitchen, laundry room

| **
RTS5*

**|

•  20/40/60 minute timer with LED light
• Boosts system to high speed with the touch of a button
• Up to 5 can be used in one system•   Use in bathroom, kitchen, laundry room

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MDEH SERIES| FEATURES| CONNECT TO
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MDEH1
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• Rotary dial Dehumidistat
• Multiple units can be used
• We recommend setting the relative humidity above 80% during the summer

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BALANCING

Balancing must be completed using the Fantech ECO-Touch® Programmable Touch Screen Wall Control

ENTERING BALANCING MODE
in the options menu during the initial 5 second countdown sequence, long press on “ECO” area for 5 seconds to enter\ basic balancing mode.

The supply and exhaust fans are adjusted on high speed only and the offsets are proportionally applied to the medium and low speed automatically.

STAGE 1
(ADJUST LEVEL OF EXHAUST FAN IN HIGH SPEED):

• in this step, balance exhaust fan and measure airflow on the exhaust air side
• Pressing on “up” or “down” will adjust the fan speed in increments of 1%.
• Once the desired exhaust airflow is reached, press on “next” and move on to the next stage
  

STAGE 2
(BALANCE SUPPLY FAN ONLY IN HIGH SPEED):

• In this step, balance supply fan and measure airflow on the supply
• Pressing on “up” or “down” will adjust the fan speed in increments of 1%
• Once happy with the outcome, press on “next” to complete balancing
• The supply and exhaust offset values will be proportionally applied to low and medium speed as well.
  

WIRING DIAGRAM – HERO 120H, 150H, 200H

WIRING DIAGRAM – HERO 150H-EC, 250H-EC (CONT’D)

WIRING DIAGRAM (CONT’D)

WIRING DIAGRAM TO FORCED AIR SYSTEM

FOR A FURNACE CONNECTION TO A COOLING SYSTEM:
On some newer furnaces and older thermostats, energizing the R and G terminal at the furnace has the effect of energizing the Y at the thermostat and thereby turning on the cooling system. If you identify this type of thermostat, you must use the “Alternate Accessory Control Contact.”

Standard Accessory Control Contact

Alternative Accessory Control Contact

As per building codes and installation requirements for combustion appliances:
Air return ducts, or openings for air return, should not be placed in enclosed spaces containing combustion appliances that are subject to spillage.

TROUBLESHOOTING

level of humidity. Change ventilation mode from continuous mode to standby.
FAA out of balance| Have contractor balance FAA airflows
Air is too humid| Dehumidistat control is set too high| Reduce the desired level of humidity. Combine this with the use of continuousexchange mode.
Sudden change in temperature| Wait until outside temperature stabilizes (winter). Heating will also improvethe situation.
Storing too much wood for heating| Store a majority of your wood outside. Even dried, a cord of wood containsmore than 20 gallons of water.
Dryer vent exhaust is inside home| Make sure the dryer vent is exhausting outside.
Poor air circulation near windows| Open curtains or blinds.
FAA out of balance| Have contractor balance FAA airflows
Well sealed basement door is closed| Open the door or install a grill on the door.
Failed damper system may be stuck in recirculationmode| Check defrost damper. If damper is always blocking incoming fresh air, havecontractor verify damper system.
Persistent condensationon window| Improper adjustment of dehumidistat control| Reduce the desired level of humidity. Combine this step with use of continuousexchange mode.
FAA out of balance| Have contractor balance FAA
Poor air circulation near windows| Open curtains or blinds.
Poor Air Flows| 1/4″ (6 mm) mesh on the outside hoods is plugged| Clean exterior hoods or vents
Filters plugged| Remove and clean filter
Core obstructed| Remove and clean core
Indoor grilles closed or blocked| Check and open grilles
Inadequate power supply at site| Have electrician check supply voltage
Ductwork is restricting airflow| Check duct installation
Improper speed control setting| Increase the speed of the FAA (i.e. change unit control from REDUCED to NORMALspeed)
FAA airflow improperly balanced| Have contractor balance FAA airflows
Ducting has fallen down or been disconnected from FAA| Have contractor reconnect ducting
Supply air feels cold| Poor location of supply grilles, the airflow may irritatethe occupant| Locate the grilles high on the walls or under the baseboards, install ceilingmounted diffuser or grilles so as not to directly spill the supply air on the occupant (eg. Over a sofa)Turn down the FAA supply speed. A small duct heater (1 kw) could be used to temper the supply airPlacement of furniture or closed doors is restricting the movement of air in the home
Outdoor temperature extremely cold| If supply air is ducted into furnace return, the furnace fan may need to runcontinuously to distribute ventilation air comfortably
FAA and/or Ducts frosting up| FAA air flows are improperly balanced| Have HVAC contractor balance the FAA airflows
Malfunction of the FAA defrost system| Note: minimal frost build-up is expected on the core before unit initiatesdefrost cycle functions
Condensation or Ice Build Up inInsulated Duct to the Outside| Incomplete vapor barrier around insulated duct| Tape and seal all joints
A hole or tear in outer duct covering| Tape any holes or tears made in the outer duct coveringEnsure that the vapor barrier is completely sealed.
LED is flashingLED is not flashing| Everything is in good operations|
No Power is being transmitted to the Control Board| Make sure unit is plugged. Transformer may need replacing.

FILTER LOCATION

FAA MAINTENANCE CHART

Maintenance          Required Recommended Frequency                Date Maintenance Performed

Check and Clean Electrostatic Filters| Every 3 months or if dirty| | | | | |
---|---|---|---|---|---|---|---
Check and replace MERV8 / MERV13 Filter| Every 3 months or if dirty| | | | | |
Check Heat Recovery Core| Every 6 months| | | | | |
Check Drain Pan and Lines| Every 3 months| | | | | |
Vacuum the Inside of the Unit| Annually| | | | | |
Clean and Un-block Outside Hoods| Annually| | | | | |
Clean and Inspect Duct Work| Annually| | | | | |
General Servicing by a Qualified Contractor| Annually| | | | | |
| | | | | | |

Schedule may be altered to meet your own needs. More frequent servicing may be required depending on the severity of your home’s indoor and outdoor environments.

PARTS LIST

| BOM #| Description| HERO 120H (99400)| HERO 150H (99401)| HERO 200H (99402)| HERO 150H-EC (463253)| HERO 250H-EC (463254)
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1                               MOTOR| 428469| 428515| 428516| 428517| 428518|
2| CELL| 414708| 414709| 414710| 414709| 414710|
3                         MERV1 (pack of 2)| 428519| 428520| 428521| 428520| 428521|
4| MERV8 (pack of 2)| 428525| 428526| 428527| 428526| 428527|
5                             CAPACITOR| 411222| 410012| 410012| N/A| N/A|
6| PC board| 428252| 428252| 428252| 428252| 428252|
7                             Door Switch| 410867| 410867| 410867| 410867| 410867|
8| Transformer| 411963| 411963| 411963| 411963| 411963|
9                            Speed switch| 410213| 410213| 410213| 410213| 410213|
10| Metal Collar| 414929| 414930| 414930| 414930| 414930|
11                     Plastic collar with Damper| 414746| 414747| 414747| 414747| 414747|
12| Door| 428541| 428542| 428542| 428542| 428542|
13                               damper| 428543| 428543| 428543| 428543| 428543|
| Fuse, 8 AMP, 250 VAC 3AB 3AG| 414736| 414736| 414736| 414736| 414736|
Temp probe| 40286| 40286| 40286| 40286| 40286|
| Damper Door, Defrost| 428544| 428544| 428544| 428544| 428544|
Kit,chain| 404261| 404261| 404261| 404261| 404261|
| Kit, Wall Bracket| 428545| 428546| 428546| 428546| 428546|
Wiring Diagram| 428481| 428481| 428481| 428482| 428482|
| Installation Manual| 428486| 428486| 428486| 428486| 428486|
Filter MERV13 (pack of 2)| NA| 428548| 428549| 428548| 428549|

Make a scan of the QR code above to access Fantech’s warranty in English, French, or Spanish. Includes a 7y Motor, 5y on Electrical components and Core limited warranty

If additional support is needed to retrieve the warranty, visit fantech.net; call (800) 747–1762 (US), (800) 565–3548 (Canada), or +52 55 1328–7328 (Latin America); email support@fantech.net; or mail us at 10048 Industrial Blvd, Lenexa, KS 66215United States or at 50 Kanalläkt Way, Bouctouche, NB E4S 3M5 Canada.

References

• We simplify ventilation solutions | Fantech
• We simplify ventilation solutions | Fantech

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