ECOVACS WINBOT W1 Pro Cross Auto-Spray WINBOT Instruction Manual
- June 12, 2024
- ECOVACS
Table of Contents
- ECOVACS WINBOT W1 Pro Cross Auto-Spray WINBOT
- Product Information
- Product Usage Instructions
- Important Safety Instructions
- Package Contents
- Product Diagram
- Notes Before Cleaning
- Network Setup
- Quick Start
- Maintenance
- Status Indicator Light
- Troubleshooting
- App Connection
- Technical Specifications
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
ECOVACS WINBOT W1 Pro Cross Auto-Spray WINBOT
Product Information
This product is an electrical appliance called WINBOT. It is designed for cleaning windows and features various safety precautions and instructions for usage. The WINBOT comes with a number of components including a Safety Tether and Carabiner, a Safety Battery, a Power Adapter, a Measuring Cup, an ECOVACS WINBOT Cleaning Solution, and an Instruction Manual. The product operates on both direct current and alternating current.
The WINBOT is equipped with a range of features such as edge detection sensors, side rollers, driving treads, a self-cleaning brush, a power switch, a spray outlet, a liquid level indicator, a fan, and status indicator lights. The product also has a filling opening and a bumper rail for efficient and safe cleaning.
Product Usage Instructions
- Before using the WINBOT, make sure the Safety Tether and Carabiner are connected. They should remain connected during the cleaning process.
- Ensure that the WINBOT is not used on a framed window with a frame narrower than 5 mm (0.2 inches).
- For safety reasons, read all instructions provided in the Instruction Manual before using the appliance.
- Keep the WINBOT out of reach of children when it is energized.
- Do not use the WINBOT if it has been dropped, shows visible signs of damage, or is leaking.
- Avoid using the WINBOT in whole gale storms or with flammable materials.
- During rainy weather, do not use the WINBOT.
- The WINBOT contains batteries that can only be replaced by skilled persons.
- Use the plug and Power Adapter indoors only.
- For EU countries, refer to the provided link for EU Declaration of Conformity information.
- Maintain a separation distance of 20 cm or more between the WINBOT and persons during operation to satisfy RF exposure requirements.
- Dispose of the product responsibly by recycling it through return and collection systems or contact the retailer where the product was purchased.
Note:
The figures and illustrations in the Instruction Manual are for reference
purposes only and may differ from the actual appearance of the product. The
design and specifications of the product are subject to change without notice.
Important Safety Instructions
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE. SAVE THESE INSTRUCTIONS
- This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. The appliance is not to be used if it has been dropped, if there are visible signs of damage, or if it is leaking. Keep the appliance out of reach of children when it is energized.
- Do not use and charge the Appliance in extremely hot or cold environments (below 0˚C/32˚F or above 40˚C/104˚F, above 65%humidity), or it may affect battery life span. The Appliance can be used to clean outside windows if it is properly tethered to a safe position with the Carabiner, winds are calm, and it is not raining or snowing.
- Do not use this product in whole gale storms and force-10 winds, or in areas where the altitude exceeds 2000 meters(6162 feet).
- Please ensure the Appliance is plugged in while it is cleaning. The Appliance has a Safety Battery that charges during use. The Safety Battery powers the Appliance if it becomes unplugged or the electricity fails.
- Do not leave the Appliance unattended when it is plugged in.
- For household use ONLY (including exterior window). Do not use the Appliance in commercial or industrial environments.
- Do not use the Appliance on cracked glass.
- Only use accessories recommended or supplied by the manufacturer. Only use the Power Adapter supplied by the manufacturer.
- Please make sure your power supply voltage matches the power voltage marked on the Power Adapter.
- Do not use the Appliance on a framed window with a frame smaller than 5mm (0.2 inches).
- Do not use the Appliance on greasy windows.
- When used in a high-humidity environment, the cleaning performance will be affected.
- Store the Appliance away from heat and flammable materials.
- In rainy weather, do not use the Appliance on the exterior window to avoid the risk of Appliance damage or falling.
- Do not use the Appliance if it does not firmly attach to the glass or has visible signs of damage.
- To reduce the risk of electrical shock, do not put the Appliance in water or other liquid. Do not place or store Appliances where it can fall or be pulled into a tub or sink.
- Do not touch the power plug with wet hands.
- When charging the Appliance, do not place it on other electrical appliances, and keep it away from fire and liquid.
- Take care not to damage the power cord. Do not pull on or carry the Appliance by the power cord, use the power cord as a handle, close a window on the power cord, or put heavy weights on the power cord. Keep power cord away from hot surfaces.
- Do not use a damaged power cord or receptacle. Do not use the Appliance if it is not working properly, has been dropped, damaged, or comes in contact with water. It must be repaired by the manufacturer or its service agent in order to avoid a hazard.
- If the supply cord is damaged, it must be replaced by the manufacturer or its service agent in order to avoid a hazard.
- The plug must be removed from the receptacle before cleaning or maintaining the Appliance. Do not unplug the Power Adapter by pulling on the power cord.
- The Safety Battery must be replaced by the manufacturer or its service agent in order to avoid a hazard.
- The Safety Battery must be removed and discarded according to local laws and regulations before disposal of the Appliance.
- The Appliance must be disconnected from the receptacle before removing the battery for disposal of the Appliance.
- Please dispose of used batteries according to local laws and regulations.
- Do not incinerate the Appliance even if it is severely damaged. The battery can explode in a fire.
- The Appliance must be used in accordance with the directions in this Instruction Manual. The company cannot be held liable or responsible for any damages or injuries caused by improper use.
- WARNING: For the purposes of recharging the battery, only use the detachable supply unit BLJ96W240400P-V provided with this Appliance.
- The robot contains batteries that are only replaceable by skilled persons.
- The plug and the Power Adapter must be used indoor.
To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation.
To ensure compliance, operations at closer than this distance is not recommended. The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter.
For EU Countries
For EU Declaration of Conformity information, visit
https://www.ecovacs.com/global/compliance.
Correct Disposal of this Product
This marking indicates that this product should not be disposed of with other
household waste throughout the EU. To prevent possible harm to the environment
or human health from uncontrolled waste disposal, recycle it responsibly to
promote the sustainable reuse of material resources. To recycle your used
device, please use the return and collection systems or contact the retailer
where the product was purchased. They can safely recycle this product.
Package Contents
Note:
Figures and illustrations are for reference only and may differ from actual
product appearance. Product design and specifications are subject to change
without notice.
Product Diagram
WINBOT
Bottom View
Notes Before Cleaning
Make sure Safety Tether and Carabiner have been connected with WINBOT before using. (Connected by default. Do not disconnect before cleaning.)
Note: Do not use WINBOT on a framed window with a frame narrower than 5 mm(0.2”).
Network Setup
To enjoy all available features, it is recommended to control your WINBOT via the ECOVACS HOME App.
-
Three Cleaning Mode
- Deep Cleaning Mode: Realize all-around cleaning
- Spot Cleaning Mode: Say goodbye to stubborn stains
- Quick Cleaning Mode: Ensure efficient window cleaning
-
Manual Remote Control, Return to Corner:
Switch between interior and exterior windows. Manual remote control to clean stubborn stains. Return to the Corner to let WINBOT return to the specified corner immediately. -
Automatic and Manual Water Spraying
Automatic water spraying defaulted for a better cleaning effect. WINBOT is also equipped with a manual water spraying function. -
Smart Reminder of Consumables Replacement
Precise timing reminder to get a better cleaning experience.
Quick Start
-
Connect WINBOT Power Cord, Power Adapter and Plug
Connect correctly in the order shown above. Improper connection may cause charging abnormalities or damage to the battery. -
Preparation before Use
Fill Up the Reservoir
It is recommended to use with ECOVACS WINBOT Cleaning Solution. The maximum volume of the Reservoir is about 60, and it can spray for about 60 minutes when the Reservoir is full.
Note: Do not add purified water and filtered water.
Do not add too much cleaning solution to overflow the Reservoir. Using other cleaners could have an adverse effect on cleaning performance. If the cleaning solution is used up, you can temporarily use tap water instead. Using the ECOVACS WINBOT Cleaning Solution can have a better cleaning performance.
Stick the Mopping Pad Onto WINBOT -
For better cleaning performance, it is recommended to manually wet the Mopping Pad and wring it out before usage.
-
Stick the Mopping Pad onto the Velcro at the bottom of WINBOT, and press it with your hands to help the Mopping Pad stick firmly.
Properly Tether WINBOT to a Safe Place
Note: To ensure safety, please make sure to properly tether WINBOT to a safe place before use.
It is recommended to fasten the Safety Tether with the Carabiner on a firm and safe metal railing. -
Start
Turn the Power Switch to “I “.
-
Method 1: Press the START button. After the fan is completely activated, attach WINBOT to the window.
-
Method 2: Press the four side rollers onto the glass, and WINBOT will automatically attach to the window.
WINBOT will start cleaning after it has attached to the window successfully.
-
Do not stick the WINBOT too close to the edge when cleaning the frameless glass. It is recommended to be more than 10cm away from the edge.
-
WINBOT can only clean flat surfaces. Please make sure that the glass thickness is not less than 3mm.
-
Do not put the fan close to hair and other small objects after power on, so as not to block the fan.
-
For heavily stained glass, it is recommended to replace the Mopping Pad and clean it for several times.
-
-
Pause
-
Finish
Remove WINBOT
Power Off
Unfasten Safety Tether
Unplug WINBOT
Maintenance
Reservoir
Empty the Reservoir
Pour out the cleaning solution from the Reservoir. After using ECOVACS
WINBOTcleaning solution, please rinse the reservoir with the provided
measuring cup.
Mopping Pad
Replace the Mopping Pad
Remove the dirty Mopping Pad from the WINBOT and place a clean new one on it.
Then, press the Mopping Pad with your hands to help it stick firmly. Please
make sure the Mopping Pad is correctly attached, and do not cover the Edge
Detection Sensors.
- Clean the Velcro at the bottom of WINBOT with a clean brush if it is dirty. Do not wash with water to avoid damage caused by water.
Wash the Mopping Pad
Remove the Mopping Pad. Wash it with tap water, and wring it dry before use.
Note: Wash with tap water.
Washing the Mopping Pad regularly can extend its service life. If the Mopping
Pad becomes worn or no longer fits exactly within the fastener area, replace
it with a new one to achieve optimal cleaning performance. Explore more
accessories at ECOVACS HOME App or at https://www.ecovacs.com/global.
Driving Treads
Note:
Inspect the Driving Treads in ECOVACS HOME App. Stop the Driving Treads if you
see dirt on them.
- After WINBOT has a low battery alarm, be sure to fully charge it before using or storing it to avoid reducing the battery life.
- If WINBOT will not be used for a long time, please fully charge it and turn it off before storage. Recharge it every six months to prevent the battery from being over-discharged.
Status Indicator Light
Light Effect | Status |
---|---|
Status Indicator glows a continuous BLUE. | WINBOT is fully charged. |
WINBOT has successfully adhered itself to the glass and is ready to clean.
WINBOT is cleaning.
WINBOT is paused.
The network setup is complete.
Status Indicator flashes BLUE slowly.| WINBOT is paused and charging.
Status Indicator flashes BLUE.| WINBOT is spraying.
Status Indicator stops glowing BLUE.| WINBOT is in sleep mode. Press to wake
it up.
WINBOT is powered OFF.
Status Indicator glows a continuous RED.| WINBOT has a low battery. Please
remove it from the window.
Status Indicator flashes RED.| WINBOT has a problem. Please refer to section 5
Troubleshooting for details.
Troubleshooting
NO. | Malfunction | Possible Causes | Solutions |
---|---|---|---|
1 | WINBOT moves in an irregular pattern during cleaning. | The Mopping Pad is | |
too wet. | Replace the Mopping Pad as described in section 3. Use the ECOVACS |
WINBOT Cleaning Solution as described in manual and restart the cleaning
cycle.
The Driving Treads are dirty.| Clean the Driving Treads as described in
section 3.
2| WINBOT does not move.| The Mopping Pad is attached improperly.| Please
remove the Mopping Pad and reattach.
There are gaps or cracks on the surface to be cleaned.| Hold the Safety Tether
or the Power Cord. Meanwhile, press Direction Buttons in ECOVACS HOME App to
let the WINBOT leave the gap or barrier.
The Mopping Pad Plate is blocked by small obstacles on the glass.
3| WINBOT cannot move or moves in circles.| The driving treads are stuck.|
Check if there is any dust or debris on the Driving Treads. If so, please
clean the Driving Treads as described in section
3. Start WINBOT again. If problem persists, please contact Customer Service.
4| Voice prompts insuf”cient water in the Reservoir.| No ECOVACS WINBOT
cleaning solution in the Reservoir.| Please add ECOVACS WINBOT cleaning
solution. Do not add puri”ed water and “ltered water.
5| WINBOT stays still or moves in an irregular pattern during cleaning.| The
bumper rail is stuck.| Remove WINBOT from the window. Check if the bumper rail
is stuck. Clean the bumper rail and restart WINBOT. If problem persists,
please contact customer service.
The bumper rail is damaged.
Edge Detection Sensor signal abnormity.| A. Remove the Mopping Pad and re-
attach it making sure it will not cover or affect the Edge Detection Sensors.
B. Clean the Edge Detection Sensors as described in section 3.
C. If the problem persists, please contact Customer Service.
Fan malfunction.| A. Clean the Fan as described in section 3.
B. If the problem persists, please contact Customer Service.
6| WINBOT stops moving after adhering to the glass.| WINBOT is too close to
the edge of the glass or obstacles.| Use the Direction Control buttons in the
App to move WINBOT away from the problem area and at least 10cm/4” from window
corners and obstacles. Restart WINBOT. Alternatively, remove WINBOT from the
window and put it at least 10cm/4” from window corners and obstacles. Restart
WINBOT.
---|---|---|---
7| WINBOT is stuck.| It is stuck by obstacles.| Fix the Safety Clasp and
tether “rmly. Hold WINBOT power cord and meanwhile, use ECOVACS HOME App to
move WINBOT away from the stuck area. If the problem persists, please contact
Customer Service.
App Connection
Before connection, make sure WINBOT and the mobile phone meet the following requirements:
- The Bluetooth of the mobile phone is turned on.
- The WINBOT power switch has been turned on and the indicator light has been lit.
- Please pair WINBOT in ECOVACS HOME App instead of the phone setting.
- Co-frequency interference might occur between Bluetooth and Wi-Fi. It is recommended to keep WINBOT close to the mobile phone and distant from the Wi-Fi router during pairing.
- If the connection failed, please try to disconnect other Bluetooth devices, make sure WINBOT is not connected to other mobile phones, and try again.
- Bluetooth may be disconnected if WINBOT is too distant from the phone. Try to reconnect at a short distance.
- For using WINBOT, you need to allow ECOVACS HOME App to obtain access to the location, Bluetooth, and mobile phone storage.
If the problems persist after trying the above methods, please contact customer service.
Technical Specifications
WINBOT Model | WG888-12 |
---|---|
Rated Input | 24V = 4A |
Frequency | 2400-2483.5MHz |
Off/Standy Mode Power | Less Than 0.50W |
Power Adapter: BLJ96W240400P-V
Input:230V ∼ 50Hz 2.0A| Output:24V = 4A 96W
Output power of the wireless module is less than 100mW.
Note:
Technical and design specifications may be changed for continues product
improvement.
Ecovacs Home Service Robotics Co., Ltd.
No. 518 Songwei Road, Wusongjiang industry Park, Guoxiang Street, Wuzhong
District, Suzhou, Jiangsu, China.
References
- Product Compliance - ECOVACS
- Robot Vacuum Cleaners | Auto Cleaning Robots - ECOVACS US
- Robot Vacuum Cleaners | Auto Cleaning Robots - ECOVACS Website - ECOVACS
- Robot Vacuum Cleaners | Auto Cleaning Robots - ECOVACS Website - ECOVACS
Read User Manual Online (PDF format)
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