eufy SECURITY SmartTrack Link Key Finder Bluetooth Tracker User Manual
- June 12, 2024
- eufy SECURITY
Table of Contents
eufy SECURITY SmartTrack Link Key Finder Bluetooth Tracker User Manual
1 AT A GLANCE
- Hanging Hole
- Button
- Built-in CR2032 Battery
- Battery Cover
- Buzzer
2 ACTIVATING FOR THE FIRST TIME
Remove the insulating tab to activate the battery.
3 WORKING WITH EUFY SECURITY APP
Add Your Device
- Download and install the eufy Security app from the App Store (iOS devices) or Google Play (Android devices).
- Sign up for a eufy Security account, then follow onscreen instructions to add your SmartTrack Link to the device list.
Ring Your Phone Even If the Phone is Silent
- Turn on Find My Phone in the eufy Security app.
- Make sure the eufy Security app is always allowed to get the locations.
- Press the button on the front panel, it will ring your phone when connected.
QR Code Helps People Contact You While You Lost Items
- Turn on Lost Mode in the eufy Security app.
- Fill in the contact details and thank the person who found the item.
- Scan the QR code on the SmartTrack Link with any QR code recognition software.
4 WORKING WITH APPLE FIND MY APP (APPLE USERS ONLY)
If you are an iOS device user, you can add your device to Find My app.
Find My app is an application that comes with the iOS system, you can use it
without installation. When you’ve left something far behind, like at the beach
or the gym, the Find My network — hundreds of millions of iPhone, iPad, and
Mac devices around the world — helps track down your device. And its designed
to protect your privacy every step of the way.
What You Need
- An iPhone, iPad, or iPod touch with iOS14.5 or iPadOS14.5 or later and two-factor authentication turned on.
- Find My turned on.
- Bluetooth turned on.
- A strong Wi-Fi or cellular connection.
- Location Services turned on: Go to Settings > Privacy > Location Services.
- To use Precision Finding and see the most accurate location for your eufy
SmartTrack Link, turn on Location Access for Find My. Go to Settings > PrivacyLocation Services, then scroll down and tap Find My. Check While Using the App / While Using the App or Widgets, then turn on Precision Location.
Add Your Device
- Open the Find My app, and select Add Item > Other Supported Item on the Items tab.
- Press and hold the button of the SmartTrack Link for 2 seconds until you hear a ring.
- Select an item name from the list, or select Custom Name to name your SmartTrack Link, choose an emoji, then tap Continue.
- To register the eufy SmartTrack Link with your Apple ID, tap Continue again.
- Tap Done, now you can attach your SmartTrack Link to your item and see it in the Find My app.
If you can’t set up your SmartTrack Link:
- Make sure that your eufy SmartTrack Link is ready for setup. (Refer to What You Need)
- If you have multiple eufy SmartTrack Links to set up, make sure that only one is near your device at one time.
- If your SmartTrack Link still won’t connect to your device, try to reset it. (Refer to Reset)
If you see a message that says your SmartTrack Link is connected to another Apple ID:
- Make sure you have removed this SmartTrack Link in the Find My app if you plan to use another Apple ID to add this device. If you are adding this device for the first time and encounter this issue, please contact support@eufylife.com to get help.
Perform Serial Number Lockup
- Locate the button on the front of the product.
- Press the button 2 times.
- You will hear the confirmation sound.
- Tap Continue On Website for more information including any Lost Mode message from the owner.
Disable Find My Network
- Open the product`s back cover to find the battery.
- Remove the battery.
- This will stop sharing the location of this item.
5 REPLACING THE BATTERY
When the power is depleted, open the back cover, then install a new CR 2032 battery to replace the old one.
6 RESET
- Quickly press the button for 5 times in 5 seconds.
- Press and hold the button for 5 seconds until you hear a ring. Now your eufy SmartTrack Link has been successfully reset.
7 NOTICE
Use of the Works with Apple badge means that a product has been designed to
work specifically with the technology identified in the badge and has been
certified by the product manufacturer to meet Apple Find My network product
specifications and requirements. Apple is not responsible for the operation of
this device or use of this product or its compliance with safety and
regulatory standards. Apple, Apple Watch, iPad, iPadOS, iPod touch, Mac, and
macOS are trademarks of Apple Inc., registered in the U.S. and other
countries. IOS is a trademark or registered trademark of Cisco in the U.S. and
other countries and is used under license.
The Bluetooth® word mark and logos are registered trademarks owned by the
Bluetooth SIG, Inc. and any use of such marks by Anker Innovations Limited. is
under license. Other trademarks and trade names are those of their respective
owners.
Notice (EU and United Kingdom)
This product complies with the radio interference requirements of the European
Community.
Declaration of Conformity
Hereby, Anker Innovations Limited declares that this device is in compliance
with the essential requirements and other relevant provisions of Directive
2014/53/EU. For the declaration of conformity, visit the Web site:
https://uk.eufylife.com/ .
This product complies with the radio interference requirements of the United Kingdom
Declaration of Conformity
Hereby, Anker Innovations Limited declares that this device is in compliance
with Radio Equipment Regulations 2017(SI 2017/1206). The full text of the UK
declaration of conformity is available at the following internet address:
https://uk.eufylife.com . Do not use the Device in the environment at too high
or too low temperature, never expose the Device under strong sunshine or too
wet environment. The suitable temperature for the product and accessories is
-20°C to 60°C.
⚠ CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
RF exposure information:
The Maximum Permissible Exposure (MPE) level has been calculated based on a
distance of d=0cm between the device and the human body. To maintain
compliance with RF exposure requirement, use product that maintain a 0cm
distance between the device and human body. Frequency bands and power as
below: Bluetooth Operation Frequency:2402-2480MHz; Bluetooth Max. Power:4.55Bm
The following importer is the responsible party (contract for EU matters):
Anker Innovations Deutschland GmbH I Georg-Muche-Strasse 3, 80807 Munich,
Germany The following importer is the responsible party (contract for UK
matters): Anker Technology (UK) Limited I GNR8, 49 Clarendon Road, Watford,
Hertfordshire, WD17 1HP, United Kingdom
♻ Your product is designed and manufactured with high quality materials and
components, which can be recycled and reused.
This symbol means the product must not be discarded as household waste, and
should be delivered to an appropriate collection facility for recycling.
Proper disposal and recycling helps protect natural resources, human health
and the environment. For more information on disposal and recycling of this
product, contact your local municipality, disposal service, or the shop where
you bought this product.
Anker Innovations Limited Room 1318-19, Hollywood Plaza, 610 Nathan Road,
Mongkok, Kowloon, Hong Kong
Notice (United States of America)
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures: (1)
Reorient or relocate the receiving antenna. (2) Increase the separation
between the equipment and receiver. (3) Connect the equipment into an outlet
on a circuit different from that to which the receiver is connected. (4)
Consult the dealer or an experienced radio/TV technician for help.
FCC Radio Frequency Exposure Statement
The device has been evaluated to meet general RF exposure requirements. The
device can be 12 used in portable exposure condition without restriction.
Notice: Shielded cables
All connections to other computing devices must be made using shielded cables
to maintain compliance with FCC regulations.
The following importer is the responsible party
Company Name: POWER MOBILE LIFE, LLC Address:10900 NE 8th St, Ste 501,
Bellevue WA 98004
Telephone:1-800-988-7973
Notice (Canada)
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
IC RF Statement
When using the product, maintain a distance of 20cm from the body to ensure
compliance with RF exposure requirements.
Customer Service
Warranty 12-month limited warranty
Call Us United States +1 (800) 988 7973
United Kingdom +44 (0) 1604 936 200
Germany +49 (0) 69 9579 7960
Mon-Fri 6:15-17:00(PT) Sat-Sun 6:30-16:30(PT)
Mon-Fri 6:00-17:00 Sat-Sun 6:00-14:00
Mo-Fr 8:00-16:00
Email Us support@eufylife.com
Anker Innovations Limited Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
References
- eufy - Built with Care | Home Security System & Robovacs | eufy UK
- eufy - Built with Care | Home Security System & Robovacs | eufy UK