DELL Technologies 4.1 Storage Center Management Pack User Guide

June 12, 2024
DELL Technologies

DELL Technologies 4.1 Storage Center Management Pack

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Product Information

Storage Center Management Pack Version 4.1

The Storage Center Management Pack Version 4.1 is a software tool designed to enhance the functionality of Microsoft System Center Operations Manager. It provides support for Dell Storage Manager and System Center Virtual Machine Manager, allowing users to monitor and manage their storage systems and virtual machines efficiently. The latest release, version 4.1, includes new features and enhancements to improve the user experience.

New Features

  • Support for Dell Storage Manager 2018 R1
  • Support for Dell Storage Manager 2019 R1
  • Support for Microsoft System Center Operations Manager version 2016
  • Support for Microsoft System Center Operations Manager version 2019
  • Support for System Center Virtual Machine Manager version 2016
  • Support for System Center Virtual Machine Manager version 2019

Installation Requirements

In order to install and use the Storage Center Management Pack Version 4.1, the following requirements must be met:

Microsoft System Center Operations Manager

  • Supported Versions: SCOM 2012 R2, SCOM 2016, SCOM 2019

TLS 1.2 Protocol

To use Storage Manager 2018 and later versions, the server must have TLS 1.2 Protocol support. Please refer to the article “TLS 1.2 Protocol Support Deployment Guide for System Center 2012 R2” for the prerequisites.

Microsoft System Center Virtual Machine Manager (SCVMM)

  • Supported Versions: SCVMM 2012 R2, SCVMM 2016, SCVMM 2019

Storage Manager

  • Supported Versions: Dell Storage Manager 2016 R1, Dell Storage Manager 2018 R1, Dell Storage Manager 2019 R1

Storage Center Operating System

The version of the Storage Center Operating System must be compatible with the supported version of Storage Manager.

Dell EMC Storage Systems

The following storage systems are supported:

  • SCv2000 series
  • SCv3000 series
  • SC4020
  • SC5020/SC5020F
  • SC7020/SC7020F
  • SC8000
  • SC9000

Operating System

The following Windows Server operating system versions are supported:

  • Microsoft Windows Server 2012 R2
  • Microsoft Windows Server 2016
  • Microsoft Windows Server 2019

Microsoft .NET Framework

The system must have Microsoft .NET Framework 4.0 or later installed.

Processor

The system must have an x64 processor.

Memory

Please refer to the System Center documentation website for the latest memory requirements.

Network Connection

A Gigabit Ethernet connection is highly recommended by Dell EMC. The server must have visibility to each monitored Storage Center.

TCP Port

By default, port 3033 is used for communication between the Windows Management Instrumentation (WMI) Provider and the Storage Manager Data Collector.

Server

The server must be monitored by SCOM and have a monitoring agent installed.

Product Usage Instructions

To use the Storage Center Management Pack Version 4.1, follow these steps:

  1. Ensure that your server meets all the installation requirements mentioned above.
  2. If you are upgrading from version 4.0.1 to 4.1 and using SCOM 2012 R2, note that the upgrade is not required as there are no new features added in the 4.1 release for SCOM 2012 R2.
  3. Download the Storage Center Management Pack Version 4.1 from the official Dell website or any authorized distribution channel.
  4. Run the installer and follow the on-screen instructions to complete the installation process.
  5. Once the installation is complete, launch Microsoft System Center Operations Manager.
  6. Configure the necessary settings and credentials to connect to the Storage Manager and System Center Virtual Machine Manager.
  7. Start monitoring and managing your storage systems and virtual machines using the features provided by the Storage Center Management Pack.

Known Issues

The following known issue exists in this release:

Issue Description Workaround
SCOM-72 VM host iSCSI volumes are not populating in Microsoft SCOM
2019. View iSCSI VM host volumes by remotely connecting to SCVMM 2019

host.

Storage Center Management Pack Version 4.1 Release Notes

  • This document introduces a new features, enhancements, and known issues in the Storage Center Management Pack for
  • Microsoft System Center Operations Manager.
  • Current Release Version: 4.1
  • Release Date: 2019-08
  • Previous Release Version: 4.0.1

Topics

  • Revision History
  • New in This Release
  • Installation Requirements
  • Known Issues
  • Contacting Dell

Revision History

Table 1. Document revision history

Revision Date Description

  • A: August 2019 Version 4.1 release
  • B: June 2023 Removed broken hyperlinks

New in This Release

Storage Center Management Pack v4.1 has added the following new functionality.

  • Support for Dell Storage Manager 2018 R1
  • Support for Dell Storage Manager 2019 R1
  • Support for Microsoft System Center Operations Manager version 2016
  • Support for Microsoft System Center Operations Manager version 2019
  • Support for System Center Virtual Machine Manager version 2016
  • Support for System Center Virtual Machine Manager version 2019

Installation Requirements

The following table provides the installation requirements for the Storage Center Management Pack Version 4.1.
NOTE: The Management pack upgrade from 4.0.1 to 4.1 is not required for SCOM 2012 R2 as there are no new features added in SCOM 4.1 release.

Table 2. Installation Requirements

Requirement Description
Microsoft System Center Operations Manager The server must meet all SCOM

requirements and must be one of the following supported versions:
Requirement| Description
---|---
 | ●               SCOM 2012 R2

●               SCOM 2016

●               SCOM 2019

TLS 1.2 Protocol| To use Storage Manager 2018 and later, follow the prerequisites described in the article TLS 1.2 Protocol Support Deployment Guide for System Center 2012 R2.
Microsoft System Center Virtual Machine Manager (SCVMM)| The following versions of SCVMM are supported:

●               SCVMM 2012 R2

●               SCVMM 2016

●               SCVMM 2019

Storage Manager| ●               Dell Storage Manager 2016 R1

●               Dell Storage Manager 2018 R1

●               Dell Storage Manager 2019 R1

Storage Center Operating System| The Storage Center Operating System version depends on the version supported by Storage Manager.
Dell EMC Storage Systems| The following storage systems are supported:

●        SCv2000 series

●        SCv3000 series

●        SC4020

●        SC5020/SC5020F

●        SC7020/SC7020F

●        SC8000

●        SC9000

Operating System| The following Windows Server operating system versions are supported:

●               Microsoft Windows Server 2012 R2

●               Microsoft Windows Server 2016

●               Microsoft Windows Server 2019

Microsoft .NET Framework| Microsoft .NET Framework 4.0 or later
Processor| x64
Memory| See the System Center documentation website for the latest memory requirements.
Network Connection| ●        Gigabit Ethernet is highly recommended by Dell EMC

●        Visibility to each monitored Storage Center

TCP Port| By default, port 3033 is used for communication between the Windows Management Instrumentation (WMI) Provider and the Storage Manager Data Collector.
Server| Must be monitored by SCOM and have a monitoring agent installed.

Known Issues

The following table lists known issues in this release of the Dell Storage Center Management Pack for Microsoft System Center Operations Manager.

Issue Description
SCOM-72 VM host iSCSI volumes are not populating in Microsoft SCOM 2019.

Workaround: View iSCSI VM host volumes by remotely connecting to SCVMM 2019 host.

Issue Description
SCOM-38 If version 4.0 of the Storage Center Management Pack is installed,

running the version 4.0.1 installer does not prompt for the update. Instead, it proceeds with the update because it is

a minor build update. After the update completes, verify in Add/Remove programs that the version number is updated to version 4.0.1.

Contacting Dell

  • Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services might not be available in your area.
  • To contact Dell for sales, technical support, or customer service issues, go to https://www.dell.com/support.
  • For customized support, type your system service tag on the support page and click Search.
  • For general support, browse the product list on the support page and select your product.

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

References

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