SAMSUNG SM-A055M Dual 128 GB Smartphone User Manual
- June 17, 2024
- Samsung
Table of Contents
SAMSUNG SM-A055M Dual 128 GB Smartphone
Product Information
Specifications
- Model: SM-A055M
- Model Variation: SM-A055M/DS
- Language: English
- Revision: 1.0
- Date: 07/2022
- Manufacturer: Samsung
- Website: www.samsung.com
Product Usage Instructions
Getting Started
Device Layout and Functions
The device layout includes the following components:
- SIM card / Memory card tray
- Front camera
- Touchscreen
- Speaker
- Volume key
- Side key
- Earphone jack
- Multipurpose jack (USB Type-C)
- GPS antenna
- Rear camera
- Microphone
- Flash
- Main antenna
Setting the Side Key
You can set the Side key to launch an app or feature by following these
steps:
- Launch the Settings app.
- Tap on “Advanced features”.
- Select “Side key”.
- Choose the desired option.
Charging the Battery
Wired Charging
To charge the battery, follow these steps:
- Connect the USB cable to the USB power adaptor.
- Plug the cable into the device’s multipurpose jack.
- After fully charging, disconnect the charger from the device.
Quick Charging
You can enable quick charging by following these steps:
- Launch the Settings app.
- Tap on “Battery and device care”.
- Select “Battery”.
- Tap on “More battery settings”.
- Activate the desired feature.
Reducing Battery Consumption
To reduce battery consumption, refer to the user manual for specific tips
and precautions.
SIM or USIM Card (nano-SIM Card)
Inserting the SIM or USIM Card
To insert the SIM or USIM card, follow these steps:
- Locate the SIM card / Memory card tray.
- Insert the SIM or USIM card provided by your mobile telephone service provider.
- If you have a dual SIM model, you can insert two SIM or USIM cards for two phone numbers or service providers.
- Note that in some areas, data transfer speeds may be slower with two SIM cards inserted.
- Make sure to check with your service provider for availability of certain network-dependent services.
FAQ
Q: How do I charge the battery for the first time?
A: To charge the battery for the first time, follow the instructions
provided in the “Charging the Battery” section of the user manual.
Q: Can I use two SIM cards in this device?
A: Yes, for dual SIM models, you can insert two SIM or USIM cards to have
two phone numbers or service providers on a single device. However, note that
data transfer speeds may be slower with two SIM cards inserted in certain
areas.
Q: How do I reduce battery consumption?
A: To reduce battery consumption, refer to the user manual for specific
tips and precautions.
Getting started
4 Device layout and functions 7 Charging the battery 10 SIM or USIM card
(nano-SIM card) 12 Memory card (microSD card) 14 Turning the device on and off
15 Initial setup 15 Samsung account 16 Transferring data from your previous
device (Smart Switch) 18 Understanding the screen 26 Notification panel 28
Entering text
Apps and features
30 Installing or uninstalling apps 31 Phone 34 Contacts 36 Messages 37
Internet 38 Camera
47 Gallery 51 Multi window 53 Samsung Health 54 Samsung Notes 54 Samsung Members 55 Samsung Kids 55 Samsung Global Goals 56 Galaxy Shop 56 Calendar 57 Reminder 58 Radio 59 Voice Recorder 59 My Files 59 Clock 59 Calculator 60 SmartThings 60 Sharing content 62 Google apps
2
Table of Contents
Settings
63 Introduction 63 Samsung account 63 Connections
65 Wi-Fi 66 Bluetooth 67 Data saver 68 Mobile data only apps 68 Mobile Hotspot
69 More connection settings 70 Sounds and vibration 70 Sound quality and
effects 71 Separate app sound 71 Notifications 72 Display 73 Wallpaper and
style 73 Themes 73 Home screen 74 Lock screen 75 Smart Lock 75 Biometrics and
security 76 Face recognition 78 Privacy 78 Location 79 Safety and emergency 79
Accounts and backup 80 Samsung Cloud 81 Google 81 Advanced features 82 Motions
and gestures 82 Dual Messenger 83 Digital Wellbeing and parental controls
83 Battery and device care 83 Optimising your device 84 Battery 84 Storage 85
Memory 85 Device protection 85 Software update 85 Diagnostics 85 Ultra data
saving
86 Apps 86 General management 87 Accessibility 88 Software update 88 Remote
support 89 About phone
Usage notices
90 Precautions for using the device 92 Notes on package contents and
accessories 93 Device overheating situations and
solutions
Appendix
96 Troubleshooting
3
Getting started
Device layout and functions
SIM card / Memory card tray
Front camera Touchscreen
Speaker
Volume key Side key
Earphone jack
Multipurpose jack (USB Type-C)
4
Getting started
GPS antenna Rear camera
Microphone Flash
Speaker
Main antenna Microphone
· When using the speakers, such as when playing media files or using
speakerphone, do not place the device close to your ears.
· Be careful not to expose the camera lens to a strong light source, such as
direct sunlight. If the camera lens is exposed to a strong light source, such
as direct sunlight, the camera image sensor may be damaged. A damaged image
sensor is irreparable and will cause dots or spots in pictures.
· If you use the device with its glass or acrylic body broken, there may be a
risk of injury. Use the device only after it has been repaired at a Samsung
Service Centre.
· If dust or foreign materials enter the microphone, speaker, or receiver, the
device’s sound may become quiet or certain features may not work. If you
attempt to remove the dust or foreign materials with a sharp object, the
device may be damaged and its appearance may be affected.
5
Getting started
· Connectivity problems and battery drain may occur in the following
situations:
If you attach metallic stickers on the antenna area of the device
If you attach a device cover made with metallic material to the device
If you cover the device’s antenna area with your hands or other objects
while using certain features, such as calls or the mobile data connection
· Do not allow water to contact the touchscreen. The touchscreen may
malfunction in humid conditions or when exposed to water.
Hard keys
Key
Side key
Side key + Volume Down key
Function · Press and hold to turn the device on or off. · Press to turn on or lock the screen. · Press twice to launch the app or feature you set. · Press simultaneously to capture a screenshot. · Press and hold simultaneously to turn off the device.
Setting the Side key
Select an app or feature to launch by pressing the Side key twice. Launch the
Settings app, tap Advanced features Side key, and then select an option you
want.
6
Getting started
Soft buttons
Recents button
Back button
Home button
When you turn on the screen, the soft buttons will appear at the bottom of the
screen. Refer to Navigation bar (soft buttons) for more information.
Charging the battery
Charge the battery before using it for the first time or when it has been
unused for extended periods.
Wired charging
Connect the USB cable to the USB power adaptor and plug the cable into the
device’s multipurpose jack to charge the battery. After fully charging,
disconnect the charger from the device.
7
Getting started
Quick charging
Launch the Settings app, tap Battery and device care Battery More battery
settings, and then activate the feature you want.
· Fast charging: To use the fast charging feature, use a battery charger that
supports Adaptive fast charging. You can charge the battery more quickly while
the device or its screen is turned off.
Reducing the battery consumption
Your device provides various options that help you conserve battery power. ·
Optimise the device using the device care feature. · When you are not using
the device, turn off the screen by pressing the Side key. · Activate power
saving mode. · Close unnecessary apps. · Deactivate the Bluetooth feature when
not in use. · Deactivate auto-syncing of apps that need to be synced. ·
Decrease the backlight time. · Decrease the screen brightness.
8
Getting started
Battery charging tips and precautions
Use only Samsung-approved battery, charger, and cable specifically designed
for your device. Incompatible battery, charger, and cable can cause serious
injuries or damage to your device. · Connecting the charger improperly may
cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty. · Use only USB Type-C
cable supplied with the device. The device may be damaged if
you use Micro USB cable. · If you charge the device while the multipurpose
jack is wet, the device may be
damaged. Thoroughly dry the multipurpose jack before charging the device. · To
save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not
in use to avoid wasting power. The charger should remain close to the electric
socket and easily accessible while charging. · If the battery is completely
discharged, the device cannot be turned on immediately when the charger is
connected. Allow a depleted battery to charge for a few minutes before turning
on the device. · If you use multiple apps at once, network apps, or apps that
need a connection to another device, the battery will drain quickly. To avoid
losing power during a data transfer, always use these apps after fully
charging the battery. · Using a power source other than the charger, such as a
computer, may result in a slower charging speed due to a lower electric
current. · The device can be used while it is charging, but it may take longer
to fully charge the battery. · If the device receives an unstable power supply
while charging, the touchscreen may not function. If this happens, unplug the
charger from the device. · While charging, the device and the charger may heat
up. This is normal and should not affect the device’s lifespan or performance.
If the battery gets hotter than usual, the charger may stop charging. · If the
device is not charging properly, take the device and the charger to a Samsung
Service Centre.
9
Getting started
SIM or USIM card (nano-SIM card)
Insert the SIM or USIM card provided by the mobile telephone service provider.
For dual SIM models, you can insert two SIM or USIM cards so you can have two
phone numbers or service providers for a single device. In some areas, data
transfer speeds may be slower if two SIM cards are inserted in the device than
when one SIM card is inserted.
Some services that require a network connection may not be available depending
on the service provider.
Installing the SIM or USIM card
1
2
3
4
Dual SIM card tray Single SIM card tray
1 Insert the ejection pin into the hole next to the tray to loosen the tray. 2
Pull out the tray gently from the tray slot. 3 Place the SIM or USIM card on
the tray with the gold-coloured contacts facing downwards
and gently press the SIM or USIM card into the tray to secure it.
10
Getting started
4 Insert the tray back into the tray slot.
· Use only a nano-SIM card. · Use caution not to lose or let others use the
SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
· Ensure that the ejection pin is perpendicular to the hole. Otherwise, the
device may
be damaged. · If the card is not fixed firmly into the tray, the SIM card may
leave or fall out of the
tray. · If you insert the tray into your device while the tray is wet, your
device may be
damaged. Always make sure the tray is dry. · Fully insert the tray into the
tray slot to prevent liquid from entering your device.
SIM card manager (dual SIM models)
Launch the Settings app and tap Connections SIM card manager. · SIM cards:
Activate the SIM card to use and customise the SIM card settings. · Preferred
SIM card: Select to use specific SIM cards for some features, such as voice
calls, when two cards are activated. · Auto data switching: Set the device to
use another SIM card for data services if the preferred SIM card cannot
connect to the network. · More SIM card settings: Customise the call settings.
11
Getting started
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory
cards may not be compatible with your device depending on the memory card
manufacturer and type. To view your device’s maximum memory card capacity,
refer to the Samsung website.
1
2
3
4
1 Insert the ejection pin into the hole next to the tray to loosen the tray. 2
Pull out the tray gently from the tray slot. 3 Place a memory card on the tray
with the gold-coloured contacts facing downwards and
gently press the memory card into the tray to secure it.
4 Insert the tray back into the tray slot.
· Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the
data stored in it.
· Use caution to insert the memory card right-side up. · Ensure that the
ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged. · When you remove the tray from the device, the mobile data
connection will be
disabled. · If the card is not fixed firmly into the tray, the memory card may
leave or fall out of
the tray. · If you insert the tray into your device while the tray is wet,
your device may be
damaged. Always make sure the tray is dry. · Fully insert the tray into the
tray slot to prevent liquid from entering your device.
12
Getting started
· The device supports the FAT and the exFAT file systems for memory cards.
When inserting a card formatted in a different file system, the device will
ask to reformat the card or will not recognise the card. To use the memory
card, you must format it. If your device cannot format or recognise the memory
card, contact the memory card manufacturer or a Samsung Service Centre.
· Frequent writing and erasing of data shortens the lifespan of memory cards.
· When inserting a memory card into the device, the memory card’s file
directory
appears in the My Files SD card folder.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
1 Launch the Settings app and tap Battery and device care Storage. 2 Swipe to
the left to view the SD card page. 3 Tap Unmount.
Do not remove external storage, such as a memory card or USB storage, while
the device is transferring or accessing information, or right after
transferring data. Doing so can cause data to be corrupted or lost or cause
damage to the external storage or device. Samsung is not responsible for
losses, including loss of data, resulting from the misuse of external storage
devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device.
Format the memory card on the device.
1 Launch the Settings app and tap Battery and device care Storage. 2 Swipe to
the left to view the SD card page. 3 Tap Format.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
13
Getting started
Turning the device on and off
Follow all posted warnings and directions from authorised personnel in areas
where the use of wireless devices is restricted, such as aeroplanes and
hospitals.
Side key
Turning the device on
Press and hold the Side key for a few seconds to turn on the device.
Turning the device off 1 To turn off the device, press and hold the Side key.
Alternatively, open the notification
panel, swipe downwards, and then tap .
2 Tap Power off.
To restart the device, tap Restart.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the
Volume Down key simultaneously for more than 7 seconds to restart it.
14
Getting started
Emergency mode
You can switch the device to emergency mode to reduce battery consumption.
Some apps and functions will be restricted. In emergency mode, you can make an
emergency call, send your current location information to others, sound an
emergency alarm, and more. To activate emergency mode, press and hold the Side
key, and then tap Emergency mode. Alternatively, open the notification panel,
swipe downwards, and then tap Emergency mode. To deactivate emergency mode,
tap Turn off Emergency mode.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
Initial setup
When you turn on your device for the first time or after performing a data
reset, follow the on-screen instructions to set up your device.
If you do not connect to a Wi-Fi network, you may not be able to set up some
device features during the initial setup.
Samsung account
Your Samsung account is an integrated account service that allows you to use a
variety of Samsung services provided by mobile devices, TVs, and the Samsung
website. To check the list of services that can be used with your Samsung
account, visit account.samsung.com.
1 Launch the Settings app and tap Samsung account.
Alternatively, launch the Settings app and tap Accounts and backup Manage
accounts Add account Samsung account.
2 Sign in to your Samsung account. If you do not have a Samsung account, tap
Create
account.
15
Getting started
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap Find ID or Forgot
password? on the Samsung account sign-in screen. You can find your ID or reset
your password after you enter the required information.
Signing out of your Samsung account
When you sign out of your Samsung account, your data, such as contacts or
events, will also be removed from your device.
1 Launch the Settings app and tap Accounts and backup Manage accounts. 2 Tap
Samsung account My profile and tap Sign out at the bottom of the screen. 3 Tap
Sign out, enter your Samsung account password, and then tap OK.
Transferring data from your previous device
(Smart Switch)
You can use Smart Switch to transfer data from your previous device to your
new device. Launch the Settings app and tap Accounts and backup Bring data
from old device.
· This feature may not be supported on some devices or computers. ·
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes
copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data wirelessly
Transfer data from your previous device to your device wirelessly via Wi-Fi
Direct.
1 On the previous device, launch Smart Switch.
If you do not have the app, download it from Galaxy Store or Play Store.
2 On your device, launch the Settings app and tap Accounts and backup Bring
data
from old device.
3 Place the devices near each other. 4 On the previous device, tap Send data
Wireless.
16
Getting started
5 On your device, tap Receive data, select your previous device’s operating
system, and
then tap Wireless.
6 On the previous device, tap Allow. 7 On your device, select an option you
want, tap Next, and then follow the on-screen
instructions to transfer data.
Backing up and restoring data using external storage
Transfer data using external storage, such as a microSD card.
1 Back up data from your previous device to external storage. 2 Insert or
connect the external storage device to your device. 3 On your device, launch
the Settings app and tap Accounts and backup External
storage transfer.
4 Select the backup date under Restore from SD card. 5 Select an option you
want, tap Next, and then follow the on-screen instructions to transfer
data.
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart
Switch computer version app from www.samsung.com/smartswitch. Back up data
from your previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer
using a program provided by the device’s manufacturer. Then, skip to the fifth
step.
3 Connect your previous device to the computer using the device’s USB cable. 4
On the computer, follow the on-screen instructions to back up data from the
device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable. 6 On the computer,
follow the on-screen instructions to transfer data to your device.
17
Getting started
Understanding the screen
Controlling the touchscreen
Tapping Tap the screen.
Dragging Tap and hold an item and drag it to the target position.
Swiping Swipe upwards, downwards, to the left, or to the right.
Tapping and holding Tap and hold the screen for approximately 2 seconds.
Double-tapping Double-tap the screen.
Spreading and pinching Spread two fingers apart or pinch on the screen.
· Do not allow the touchscreen to come into contact with other electrical
devices. Electrostatic discharges can cause the touchscreen to malfunction.
· To avoid damaging the touchscreen, do not tap it with anything sharp or
apply excessive pressure to it with your fingertips.
· It is recommended not to use fixed graphics on part or all of the
touchscreen for extended periods. Doing so may result in afterimages (screen
burn-in) or ghosting.
The device may not recognise touch inputs close to the edges of the screen,
which are outside of the touch input area.
18
Getting started
Navigation bar (soft buttons)
When you turn on the screen, the soft buttons will appear on the navigation
bar at the bottom of the screen. The soft buttons are set to the Recents
button, Home button, and Back button by default. The functions of the buttons
can change according to the app currently being used or usage environment.
Button
Recents
Home
Back
Function · Tap to open the list of recent apps. · Tap to return to the Home screen. · Tap and hold to launch the Google Assistant app. · Tap to return to the previous screen.
Hiding the navigation bar
View files or use apps on a wider screen by hiding the navigation bar. Launch
the Settings app, tap Display Navigation bar, and then tap Swipe gestures
under Navigation type. The navigation bar will be hidden and the gesture hints
will appear. Tap More options and select an option you want.
Swipe from bottom
Swipe from sides and bottom
If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hint switch to deactivate it.
19
Getting started
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s
features. It displays widgets, shortcuts to apps, and more. The Apps screen
displays icons for all apps, including newly installed apps.
Switching between Home and Apps screens
On the Home screen, swipe upwards to open the Apps screen. To return to the
Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap
the Home button or the Back button.
Finder
Favourite apps
Home screen
Apps screen
If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area, tap Settings, and then tap the Show Apps screen button on Home screen switch to activate it. The Apps button will be added at the bottom of the Home screen.
Apps button
20
Getting started
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together
to access the editing options. You can set the wallpaper, add widgets, and
more. You can also add, delete, or rearrange Home screen panels.
· Adding panels: Swipe to the left, and then tap . · Moving panels: Tap and
hold a panel preview, and then drag it to a new location. · Deleting panels:
Tap on the panel.
· Wallpaper and style: Change the wallpaper settings for the Home screen and
the locked screen.
· Themes: Change the device’s theme. Visual elements of interface, such as
colours, icons, and wallpapers, will change depending on the selected theme.
· Widgets: Widgets are small apps that launch specific app functions to
provide information and convenient access on your Home screen. Select a widget
and tap Add. The widget will be added on the Home screen.
· Settings: Configure settings for the Home screen, such as the screen layout.
21
Getting started
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all
apps on the Home screen. On the Home screen, tap and hold an empty area, and
then tap Settings Home screen layout Home screen only Apply. You can now
access all your apps by swiping to the left on the Home screen.
Launching Finder
Search for content on the device quickly.
1 On the Apps screen, tap Search. Alternatively, open the notification panel,
swipe
downwards, and then tap .
2 Enter a keyword.
Apps and content on your device will be searched. If you tap on the keyboard,
you can search for more content.
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to
another panel, drag it to the side of the screen. To add a shortcut to an app
on the Home screen, tap and hold an item on the Apps screen, and then tap Add
to Home. A shortcut to the app will be added on the Home screen. You can also
move frequently used apps to the shortcuts area at the bottom of the Home
screen.
22
Getting started
Creating folders
Create folders and gather similar apps to quickly access and launch apps. On
the Home screen or the Apps screen, tap and hold an app, and then drag it over
another app. A new folder containing the selected apps will be created. Tap
Folder name and enter a folder name.
· Adding more apps Tap on the folder. Tick the apps to add and tap Done. You
can also add an app by dragging it to the folder.
· Moving apps from a folder Tap and hold an app to drag it to a new location.
· Deleting a folder Tap and hold a folder, and then tap Delete folder. Only
the folder will be deleted. The folder’s apps will be relocated to the Apps
screen.
23
Getting started
Lock screen
Pressing the Side key turns off the screen and locks it. Also, the screen
turns off and automatically locks if the device is not used for a specified
period. To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Side key to turn on the screen. Alternatively,
double-tap the screen.
Changing the screen lock method
To change the screen lock method, launch the Settings app, tap Lock screen
Screen lock type, and then select a method. When you set a pattern, PIN,
password, or your biometric data for the screen lock method, you can protect
your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code
whenever unlocking it.
You can set your device to perform a factory data reset if you enter the
unlock code incorrectly several times in a row and reach the attempt limit.
Launch the Settings app, tap Lock screen Secure lock settings, unlock the
screen using the preset screen lock method, and then tap the Auto factory
reset switch to activate it.
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons
listed in the table below are most common.
Icon
Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/
LTE network connected
Wi-Fi connected
24
Getting started
Icon
Meaning
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
/
Mute mode / Vibration mode
Flight mode activated
Error occurred or caution required
/
Battery charging / Battery power level
· The status bar may not appear at the top of the screen in some apps. To
display the status bar, drag down from the top of the screen.
· Some indicator icons appear only when you open the notification panel.
· The indicator icons may appear differently depending on the service provider
or model.
Screen capture
Capture a screenshot while using the device. Press the Side key and the Volume
Down key simultaneously. You can view the captured screenshots in Gallery.
It is not possible to capture a screenshot while using some apps and features.
After capturing a screenshot, use the following options on the toolbar at the
bottom of the screen:
· : Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap , the screen will automatically scroll down and more content will be captured.
25
Getting started
· : Write or draw on the screenshot or crop a portion from the screenshot. You
can view the cropped area in Gallery.
· : Share the screenshot with others.
If the options are not visible on the captured screen, launch the Settings
app, tap Advanced features Screenshots, and then tap the Show toolbar after
capturing switch to activate it.
Notification panel
When you receive new notifications, indicator icons appear on the status bar.
To see more information about the icons, open the notification panel and view
the details. To open the notification panel, drag the status bar downwards. To
close the notification panel, swipe upwards on the screen. You can use the
following functions on the notification panel.
Quick setting buttons
Launch Settings.
Control connected nearby devices and SmartThings devices and scenes.
View the notification details and perform various actions.
Control media on your device and connected nearby devices. Clear all
notifications.
Access the notification settings.
26
Getting started
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the
notification panel to view more buttons. To add more buttons, tap .
Quick setting buttons
Adjust the brightness of the display.
To change feature settings, tap the text under each button. To view more
detailed settings, tap and hold a button. To rearrange buttons, tap Edit
buttons, tap and hold a button, and then drag it to another location.
Controlling media playback
Take control of music or video playback easily using the Media feature.
1 Open the notification panel and tap Media output. 2 Tap the icons on the
controller to control the playback. Controlling nearby devices
Launch quickly and take control of nearby connected devices and frequently
used SmartThings devices and scenes on the notification panel.
1 Open the notification panel and tap Device control.
Nearby connected devices and SmartThings devices and scenes will appear.
2 Select a nearby device or a SmartThings device to control it, or select a
scene to launch it.
27
Getting started
Entering text
Keyboard layout
A keyboard appears automatically when you enter text.
Additional keyboard functions
View more keyboard functions.
Enter uppercase. For all caps, tap it twice.
Delete a preceding character.
Enter symbols.
Break to the next line.
Enter a space.
Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.
Changing the input language
Tap Languages and types Manage input languages and select the languages to
use. When you select two or more languages, you can switch between the input
languages by tapping .
Changing the keyboard
On the navigation bar, tap to change the keyboard. To change the keyboard
type, tap Languages and types, select a language, and then select the keyboard
type you want.
· If the keyboard button ( ) does not appear on the navigation bar, launch the
Settings app, tap General management Keyboard list and default, and then tap
the Keyboard button on navigation bar switch to activate it.
· On a 3 x 4 keyboard, a key has three or four characters. To enter a
character, tap the corresponding key repeatedly until the desired character
appears.
28
Getting started
Additional keyboard functions
· : Enter emojis, stickers, and more. · : Add an item from the clipboard. · :
Change the keyboard mode. · : Enter text by voice. · : Change the keyboard
settings. Tap to use more keyboard functions. · : Search for content and enter
it. · : Translate text and enter it. · : Share music links. · : Share video
links. · : Enter emojis. · : Attach animated GIFs. · / : Enter stickers. · :
Change the keyboard size. · : Open the text editing panel.
Some features may not be available depending on the service provider or model.
Copying and pasting
1 Tap and hold over text. 2 Drag or to select the desired text, or tap Select
all to select all text. 3 Tap Copy or Cut.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap Paste.
To paste text that you have previously copied, tap Clipboard and select the
text.
29
Apps and features
Installing or uninstalling apps
Galaxy Store
Purchase and download apps. You can download apps that are specialised for
Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category
or tap to search for a keyword.
· This app may not be available depending on the service provider or model. ·
To change the auto update settings, tap Menu Auto update apps, and then
select an option.
Play Store
Purchase and download apps. Launch the Play Store app. Browse apps by category
or search for apps by keyword.
To change the auto update settings, tap your account icon, tap Settings
Network preferences Auto-update apps, and then select an option.
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option. · Uninstall: Uninstall downloaded
apps. · Disable: Disable selected default apps that cannot be uninstalled from
the device. Some apps may not support this feature.
Enabling apps
Launch the Settings app, tap Apps Enable.
Disabled OK, select an app, and then tap
30
Apps and features
Setting app permissions
For some apps to operate properly, they may need permission to access or use
information on your device. To view your app permission settings, launch the
Settings app and tap Apps. Select an app and tap Permissions. You can view the
app’s permissions list and change its permissions. To view or change app
permission settings by permission category, launch the Settings app and tap
Apps Permission manager. Select an item and select an app.
If you do not grant permissions to apps, the basic features of the apps may
not function properly.
Phone
Introduction
Make or answer voice and video calls.
Making calls
1 Launch the Phone app and tap Keypad. 2 Enter a phone number. 3 Tap to make a voice call, or tap or
to make a video call.
Add the number to the contacts list.
More options Search for a contact.
Preview the phone number.
31
Apps and features
Making calls from call logs or contacts list
Launch the Phone app, tap Recents or Contacts, and then swipe to the right on
a contact or a phone number to make a call. If this feature is deactivated,
tap Settings Other call settings, and then tap the Swipe to call or text
switch to activate it.
Using speed dial
To set a number to speed dial, launch the Phone app, tap Keypad or Contacts
Speed dial numbers, select a speed dial number, and then add a phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial
numbers 10 and up, tap the first digit(s) of the number, and then tap and hold
the last digit. For example, if you set the number 123 as a speed dial number,
tap 1, tap 2, and then tap and hold 3.
Making an international call 1 Launch the Phone app and tap Keypad. 2 Tap and
hold 0 until the + sign appears. 3 Enter the country code, area code, and
phone number, and then tap .
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle. To send a message when
rejecting an incoming call, drag the Send message bar upwards and select a
message to send. To create various rejection messages, launch the Phone app,
tap Settings Quick decline messages, enter a message, and then tap .
32
Apps and features
Blocking phone numbers
Block calls from specific numbers added to your block list.
1 Launch the Phone app and tap Settings Block numbers. 2 Tap Recents or
Contacts, select contacts or phone numbers, and then tap Done.
To manually enter a number, tap Add phone number, enter a phone number, and
then tap . When blocked numbers try to contact you, you will not receive
notifications. The calls will be logged in the call log.
You can also block incoming calls from people that do not show their caller
ID. Tap the Block unknown/private numbers switch to activate the feature.
Options during calls
· Add call: Dial a second call. The first call will be put on hold. When you
end the second call, the first call will be resumed.
· Record: Record a call conversation. When you record a call conversation, the
file will be saved to My Files Internal storage Recordings Call.
· Hold call: Hold a call. · Video call: Switch to a video call. · Bluetooth:
Switch to a Bluetooth headset if it is connected to the device. · Speaker:
Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears. · Mute: Turn off the microphone so that the
other party cannot hear you. · Keypad / Hide: Open or close the keypad. · :
End the current call. · : During a video call, switch to a voice call. ·
Camera: During a video call, turn off the camera so that the other party
cannot see you. · Switch: During a video call, switch between the front and
rear cameras.
Some features may not be available depending on the service provider or model.
33
Apps and features
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact 1 Launch the Contacts app and tap . 2 Select a storage
location. 3 Enter contact information and tap Save. Importing contacts
Add contacts by importing them from other storages to your device.
1 Launch the Contacts app and tap Manage contacts Import or export contacts
Import.
2 Follow the on-screen instructions to import contacts. Syncing contacts with
your web accounts
Sync your device contacts with online contacts saved in your web accounts,
such as your Samsung account.
1 Launch the Settings app, tap Accounts and backup Manage accounts and select
the
account to sync with.
2 Tap Sync account and tap the Contacts switch to activate it.
34
Apps and features
Searching for contacts
Launch the Contacts app. Tap at the top of the contacts list and enter search
criteria. Tap the contact. Then take one of the following actions:
· : Make a voice call. · / : Make a video call. · : Compose a message. · :
Compose an email.
Deleting contacts
1 Launch the Contacts app and tap Delete contacts. 2 Select contacts and tap
Delete.
To delete contacts one by one, tap a contact from the contacts list and tap
More Delete.
Sharing contacts
You can share contacts with others by using various sharing options.
1 Launch the Contacts app and tap Share contacts. 2 Select contacts and tap
Share. 3 Select a sharing method.
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
1 Launch the Contacts app and tap Groups Create group. 2 Follow the on-screen
instructions to create a group.
Merging duplicate contacts
If your contacts list includes duplicate contacts, merge them into one to
streamline your contacts list.
1 Launch the Contacts app and tap Manage contacts Merge contacts. 2 Tick
contacts and tap Merge.
35
Apps and features
Messages
Introduction
Send and view messages by conversation. You may incur additional charges for
sending or receiving messages when you are roaming.
Sending messages
1 Launch the Messages app and tap . 2 Add recipients and enter a message.
To record and send a voice message, tap and hold , say your message, and then
release your finger. The recording icon appears only while the message input
field is empty.
3 Tap to send the message.
Recipient
Enter recipients.
Enter a message. Attach files.
Enter emojis or stickers. Send the message.
Viewing messages
1 Launch the Messages app and tap Conversations. 2 On the messages list,
select a contact or a phone number.
· To reply to the message, tap the message input field, enter a message, and
then tap . · To adjust the font size, spread two fingers apart or pinch on the
screen.
Sorting messages
You can sort messages by category and manage them easily. Launch the Messages
app and tap Conversations . If the category option does not appear, tap
Settings and tap the Conversation categories switch to activate it.
36
Apps and features
Deleting messages
Tap and hold a message to delete, then tap Delete.
Changing message settings
Launch the Messages app, tap Settings. You can block unwanted messages, change
notification settings, and more.
Internet
Browse the Internet to search for information and bookmark your favourite
webpages to access them conveniently.
1 Launch the Internet app. 2 Enter the web address or a keyword, and then tap
Go.
To view the toolbars, drag your finger downwards slightly on the screen. To
switch between tabs quickly, swipe to the left or right on the address field.
Bookmark the current webpage.
Refresh the current webpage.
Open the homepage. Move between pages.
View your bookmarks. Manage tabs. / Use secret mode. More options
37
Apps and features
Using secret mode
If you set a password for secret mode, you can prevent others from viewing
your search history, browsing history, bookmarks, and saved pages.
1 Tap Turn on Secret mode. 2 Tap the Lock Secret mode switch to activate it,
tap Start, and then set a password for
secret mode. In secret mode, the device will change the colour of the
toolbars. To deactivate secret mode, tap Turn off Secret mode.
In secret mode, you cannot use some features, such as screen capture.
Camera
Introduction
Take pictures and record videos using various modes and settings. Camera
etiquette
· Do not take pictures or record videos of other people without their
permission. · Do not take pictures or record videos where legally prohibited.
· Do not take pictures or record videos in places where you may violate other
people’s
privacy.
Taking pictures
1 Launch the Camera app.
You can also launch the app by pressing the Side key twice quickly or dragging
to the left on the locked screen.
· Some camera features are not available when you launch the Camera app from
the locked screen or when the screen is turned off while the screen lock
method is set.
· The camera automatically shuts off when unused. · Some methods may not be
available depending on the service provider or model.
2 Tap the image on the preview screen where the camera should focus.
To adjust the brightness of pictures, drag the adjustment bar that appears
above or below the circular frame.
38
Apps and features
3 Tap to take a picture.
To change the shooting mode, drag the shooting modes list to the left or
right, or swipe to the left or right on the preview screen.
Camera settings
Options for current shooting mode
Zoom
Shooting modes list
Preview thumbnail Take a picture.
Switch between the front and rear cameras.
· The preview screen may vary depending on the shooting mode and which camera
is being used.
· The focus may not be clear if the subject is close. Take pictures or videos
from a good distance.
· If pictures you take appear blurry, clean the camera lens and try again.
· Make sure that the lens is not damaged or contaminated. Otherwise, the
device may not work properly in some modes that require high resolutions.
· Your device’s camera features a wide-angle lens. Minor distortion may occur
in wideangle pictures or videos and does not indicate device performance
problems.
· The maximum capacity for recording a video may vary depending on the
resolution.
· The camera may fog up or form condensation if the device is exposed to
sudden changes in air temperature, due to the difference in temperature
outside and inside the camera cover. Try to avoid such conditions when
planning to use the camera. If fogging does occur, allow the camera to dry
naturally at room temperature before taking pictures or recording videos,
otherwise results may look blurry.
39
Apps and features
Using zoom features
Select 1/2 or drag it to the left or right to zoom in or out. Alternatively,
spread two fingers apart on the screen to zoom in, and pinch to zoom out.
· 1: The wide-angle camera lets you take basic pictures or record normal
videos. · 2: The telephoto camera lets you take pictures or record videos by
enlarging the subject.
Zoom features are available only when using the rear camera.
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera
from automatically adjusting based on changes to the subjects or light
sources. Tap and hold the area to focus, the AF/AE frame will appear on the
area and the focus and exposure setting will be locked. The setting remains
locked even after you take a picture.
This feature may not be available depending on the shooting mode.
Using the camera button
· Tap and hold the camera button to record a video. · To take burst shots,
swipe the camera button to the edge of the screen and hold it. · If you add
another camera button, you can move it anywhere on the screen and take
pictures more conveniently. On the preview screen, tap Shooting methods and
tap the Floating Shutter button switch to activate it.
Options for current shooting mode
On the preview screen, use the following options. · : Activate or deactivate
the flash. · : Select the length of the delay before the camera automatically
takes a picture. · : Select an aspect ratio and resolution for pictures. · :
Select a frame rate.
40
Apps and features
· : Select an aspect ratio for videos. · : Select a resolution for videos. · :
Apply a filter effect or beauty effects. · : Select a metering method. This
determines how light values are calculated.
Centre-weighted uses the light in the centre portion of the shot to calculate
the exposure of the shot. Spot uses the light in a concentrated centre area of
the shot to calculate the exposure of the shot. Matrix averages the entire
scene. · : In FOOD mode, focus on a subject inside the circular frame and blur
the image outside the frame. · : In FOOD mode, adjust the colour tone.
The available options may vary depending on the model or shooting mode.
Photo mode
The camera adjusts the shooting options automatically depending on the
surroundings to capture pictures easily. On the shooting modes list, tap PHOTO
and tap to take a picture.
Taking high-resolution pictures
Take high-resolution pictures. In the shooting options, tap and take a
picture.
The resolution may vary depending on the model.
41
Apps and features
Taking selfies
You can take self-portraits with the front camera.
1 On the preview screen, swipe upwards or downwards, or tap to switch to the
front
camera for self-portraits.
2 Face the front camera lens.
To take self-portraits with a wide-angle shot of the landscape or people, tap
.
3 Tap to take a picture. Applying filter and beauty effects
You can select a filter effect and modify facial features, such as your skin
tone or face shape, before taking a picture.
1 On the preview screen, tap . 2 Select effects and take a picture.
Video mode
The camera adjusts the shooting options automatically depending on the
surroundings to record videos easily.
1 On the shooting modes list, tap VIDEO and tap to record a video.
To capture an image from the video while recording, tap .
2 Tap to stop recording the video.
42
Apps and features
Portrait mode
The camera allows you to take pictures where the background is blurred and the
subject stands out clearly.
1 On the shooting modes list, tap PORTRAIT. 2 Drag the background blur
adjustment bar to adjust the blur level. 3 When Ready appears on the preview
screen, tap to take a picture.
Background blur adjustment bar
· Use this feature in a place that has sufficient light. · The background blur
may not be applied properly in the following conditions:
The device or the subject is moving. The subject is thin or transparent.
The subject has a similar colour to the background. The subject or
background is plain.
43
Apps and features
Pro mode
Capture pictures while manually adjusting various shooting options, such as
exposure value and ISO value. On the shooting modes list, tap MORE PRO. Select
options and customise the settings, and then tap to take a picture.
Available options
· ISO: Select an ISO value. This controls camera light sensitivity. Low values
are for stationary or brightly lit objects. Higher values are for fast-moving
or poorly lit objects. However, higher ISO settings can result in noise in
pictures.
· EV: Change the exposure value. This determines how much light the camera’s
sensor receives. For low-light situations, use a higher exposure.
· WB: Select an appropriate white balance, so images have a true-to-life
colour range. You can set the colour temperature.
Separating the focus area and the exposure area
You can separate the focus area and the exposure area. Tap and hold the
preview screen. The AF/AE frame will appear on the screen. Drag the frame to
the area where you want to separate the focus area and the exposure area.
44
Apps and features
Panorama mode
Using panorama mode, take a series of pictures and then stitch them together
to create a wide scene.
1 On the shooting modes list, tap MORE PANORAMA.
2 Tap and move the device slowly in one direction.
Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking pictures.
3 Tap to stop taking pictures.
Avoid taking pictures of indistinct backgrounds, such as an empty sky or a
plain wall.
Food mode
Take pictures of food with more vibrant colours.
1 On the shooting modes list, tap MORE FOOD. 2 Tap the screen and drag the
circular frame over the area to highlight.
The area outside the circular frame will be blurred. To resize the circular
frame, drag a corner of the frame.
3 Tap and drag the adjustment bar to adjust the colour tone. 4 Tap to take a
picture.
Hyperlapse mode
Record scenes, such as passing people or cars, and view them as fast-motion videos.
1 On the shooting modes list, tap MORE HYPERLAPSE.
2 Tap 3 Tap 4 Tap
and select a frame rate option. to start recording. to finish recording.
Deco Pic mode
Capture pictures or videos with various stickers. On the shooting modes list,
tap MORE Deco Pic.
45
Apps and features
Customising camera settings
On the preview screen, tap . Some options may not be available depending on
the shooting mode. Intelligent features
· Scan QR codes: Set the device to scan QR codes from the preview screen.
Pictures
· Swipe Shutter button to: Select an action to perform when you swipe the
camera button to the edge of the screen and hold it.
Selfies · Save selfies as previewed: Set the device to save pictures as they
appear on the preview screen when taken with the front camera without flipping
them.
General · Auto HDR: Take pictures with rich colours and reproduce details even
in bright and dark areas. · Grid lines: Display viewfinder guides to help
composition when selecting subjects. · Location tags: Attach a GPS location
tag to the picture. · GPS signal strength may decrease in locations where the
signal is obstructed, such as between buildings or in low-lying areas, or in
poor weather conditions. · Your location may appear on your pictures when you
upload them to the Internet. To avoid this, deactivate the location tag
setting. · Shooting methods: Select additional shooting methods for taking a
picture or recording a video. · Settings to keep: Keep the last settings you
used, such as the shooting mode, when you launch the camera. · Storage
location: Select the memory location for storage. This feature will appear
when you insert a memory card. · Watermark: Add a watermark in the bottom left
corner when taking pictures.
46
Apps and features Privacy
· Permissions: View the permissions required to use the Camera app. · Reset
settings: Reset the camera settings. · Contact us: Ask questions or view
frequently asked questions. · About Camera: View the Camera app version and
legal information.
Some features may not be available depending on the model.
Gallery
Introduction
View images and videos stored in your device. You can also manage images and
videos by album or create stories.
Using Gallery
Launch the Gallery app.
More options Search for images.
47
Apps and features
Viewing images
Launch the Gallery app and select an image. To view other files, swipe to the
left or right on the screen.
Add the image to favourites. Modify the image.
Share the image with others.
More options Delete the image.
Cropping enlarged images
1 Launch the Gallery app and select an image. 2 Spread two fingers apart on
the area you want to save and tap .
The cropped area will be saved as a file.
Saved image thumbnail
48
Apps and features
Viewing videos
Launch the Gallery app and select a video to play. To view other files, swipe
to the left or right on the screen.
Configure the caption settings.
Create an animated GIF.
Capture the current screen.
Lock the playback screen.
Rewind or fast-forward by dragging the bar.
More options
Switch to the pop-up video player. Change the screen ratio. Rotate the screen.
Skip to the next video. Tap and hold to fast-forward.
Skip to the previous video. Tap and hold to
rewind.
Pause and resume playback.
Drag your finger up or down on the left side of the playback screen to adjust
the brightness, or drag your finger up or down on the right side of the
playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
Albums
Create albums and sort your images and videos.
1 Launch the Gallery app and tap Albums Create album to create an album. 2
Select the album, tap Add items, and then copy or move the images or videos
you want.
49
Apps and features
Stories
When you capture or save images and videos, the device will read their date
and location tags, sort the images and videos, and then create stories. Launch
the Gallery app, tap Stories, and then select a story. To add or delete images
or videos, select a story and tap Add or Edit.
Syncing images and videos
Launch the Gallery app, tap Settings Sync with OneDrive, and then follow the
on-screen instructions to complete the sync. The Gallery app and the cloud
will be synced. When your Gallery app is synced with the cloud, pictures and
videos you take will also be saved in the cloud. You can view images and
videos saved in the cloud in your Gallery app and from other devices.
When you connect your Samsung account and Microsoft account, you can set the
cloud storage as Microsoft OneDrive.
Deleting images or videos
Launch the Gallery app, tap and hold an image, a video, or a story to delete,
and then tap Delete.
Using the recycle bin feature
You can keep the deleted images and videos in the recycle bin. The files will
be deleted after a certain period. Launch the Gallery app, tap Settings, and
then tap the Recycle bin switch to activate it. To view files in the recycle
bin, launch the Gallery app and tap Recycle bin.
50
Apps and features
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view.
You can also run multiple apps at the same time in the pop-up view.
Split screen view
Some apps may not support this feature.
Pop-up view
51
Apps and features
Split screen view
1 Tap the Recents button to open the list of recently used apps. 2 Swipe to
the left or right, tap an app’s icon, and then tap Open in split screen view.
3 On the apps list, select another app to launch. Adjusting the window size
Drag the circles between the app windows to adjust the size of the windows.
When you drag the circles between the app windows to the edge of the screen,
the window will be maximised.
Pop-up view
1 Tap the Recents button to open the list of recently used apps. 2 Swipe to
the left or right, tap an app’s icon, and then tap Open in pop-up view.
The app screen will appear in the pop-up view. If you tap the Home button
while using a pop-up window, the window will be minimised and displayed as an
app icon. To use the pop-up window again, tap the app icon.
Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new
location.
52
Apps and features
Samsung Health
Introduction
Samsung Health helps you manage your wellness and fitness. Set fitness goals,
check your progress, and keep track of your overall wellness and fitness. You
can also compare your step count records with other Samsung Health users and
view health tips. Visit www.samsung.com/samsung-health for more information.
Using Samsung Health
Launch the Samsung Health app. When running this app for the first time or
restarting it after performing a data reset, follow the on-screen instructions
to complete the setup. To edit items on the Samsung Health home screen, tap
Manage items.
Home cards
Monitor your health and fitness.
Compare your step count records with other Samsung Health users
or compete with your friends.
Manage your profile and view your health and fitness history.
View health tips.
· Some features may not be available depending on the region.
· If you use the steps card while travelling by car or train, vibration may
affect your step count.
53
Apps and features
Samsung Notes
Create notes by entering text from the keyboard or by handwriting or drawing
on the screen. You can also insert images or voice recordings into your notes.
Creating notes 1 Launch the Samsung Notes app, tap , and then create a note.
You can change the input method by tapping or .
Enter a title.
Insert files. Reading mode
2 When you are finished composing the note, tap the Back button to save it.
If you want to save the note in another file format, tap Save as file.
Deleting notes
Tap and hold a note to delete and tap Delete.
Samsung Members
Samsung Members offers support services to customers, such as device problem
diagnosis, and lets users submit questions and error reports. You can also
share information with others in the Galaxy users’ community or view the
latest news and tips. Samsung Members can help you solve any problems you
might encounter while using your device.
54
Apps and features
Samsung Kids
You can restrict children’s access to certain apps, set their usage times, and
configure settings to provide a fun and safe environment for children when
they use the device. Open the notification panel, swipe downwards, and then
tap (Kids) to activate it. If you cannot find (Kids) on the quick panel, tap
and drag the button over to add it. When starting Samsung Kids for the first
time or after performing a data reset, follow the on-screen instructions to
complete the setup. On the Samsung Kids screen, select the app you want to
use.
Your preset screen lock method or your created PIN will be used when
activating the Parental controls feature or closing Samsung Kids.
Using parental control features
You can configure the settings for Samsung Kids and view the usage history. On
the Samsung Kids screen, tap Parental controls and enter your unlock code.
Closing Samsung Kids
To close Samsung Kids, tap the Back button or tap Close Samsung Kids, and then
enter your unlock code.
Samsung Global Goals
The Global Goals, which were established by the United Nations General
Assembly in 2015, consist of goals that aim to create a sustainable society.
These goals have the power to end poverty, fight inequality, and stop climate
change. With Samsung Global Goals, learn more about the global goals and join
the movement for a better future.
55
Apps and features
Galaxy Shop
Access the Samsung website and view various information related to products.
Launch the Galaxy Shop app.
· This app may not be available depending on the service provider or model. ·
This app may be named Samsung Shop depending on the region.
Calendar
Manage your schedule by entering upcoming events in your planner.
Creating events 1 Launch the Calendar app and tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap .
2 Enter event details and tap Save. Syncing events with your accounts 1 Launch
the Settings app, tap Accounts and backup Manage accounts, and then
select the account to sync with.
2 Tap Sync account and tap the Calendar switch to activate it.
To add accounts to sync with, launch the Calendar app and tap Manage calendars
. Then, select an account to sync with and sign in. When an account is added,
a blue circle is displayed next to the account name.
56
Apps and features
Reminder
Register to-do items as reminders and receive notifications according to the
condition you set.
· To receive more accurate notifications, connect to a Wi-Fi or mobile
network. · To use location reminders, the GPS feature must be activated.
Location reminders
may not be available depending on the model.
Starting Reminder
Launch the Calendar app and tap Reminder. The Reminder screen will appear and
the Reminder app icon ( ) will be added to the Apps screen.
Creating reminders 1 Launch the Reminder app. 2 Tap , enter the details, and
then tap Save. Completing reminders
On the reminders list, tap or select a reminder and tap Complete. Restoring
reminders Restore reminders that have been completed.
1 On the reminders list, tap Completed. 2 Select a category and tap Edit. 3
Select a reminder to restore and tap Restore.
Reminders will be added to the reminders list and you will be reminded again.
Deleting reminders
To delete a reminder, select a reminder and tap Delete. To delete multiple
reminders, tap and hold a reminder, tick reminders to delete, and then tap
Delete.
57
Apps and features
Radio
Launch the Radio app. Before you use this app, you must connect an earphone,
which serves as the radio antenna. The FM radio scans and saves available
stations automatically when running for the first time.
Record audio from the FM radio. Turn the FM radio on or off.
Enter radio frequency manually.
Fine-tune the frequency.
Scan and save stations. More options Add the current station to the favourites
list.
Search for stations.
View the list of favourite stations.
View the list of saved stations.
This app may not be available depending on the service provider or model.
Playing through the speaker
You can listen to the radio through the speaker instead of the connected
earphone. Tap Play through speaker.
58
Apps and features
Voice Recorder
Record or play voice recordings.
1 Launch the Voice Recorder app. 2 Tap to start recording. Speak into the
microphone.
· Tap to pause recording. · While making a voice recording, tap BOOKMARK to
insert a bookmark.
3 Tap to finish recording. 4 Enter a file name and tap Save.
My Files
Access and manage various files stored in the device. Launch the My Files app.
To check for unnecessary data and free up the device’s storage, tap Analyse
storage. To search for files or folders, tap .
Clock
Set alarms, check the current time in many cities around the world, time an
event, or set a specific duration. Launch the Clock app.
Calculator
Perform simple or complex calculations.
Launch the Calculator app.
· : View the calculation history. To clear the history, tap Clear history. To close the calculation history panel, tap .
·
: Use the unit conversion tool. You can convert various values, such as area, length, or
temperature, into other units.
· : Display the scientific calculator.
59
Apps and features
SmartThings
Control and manage smart appliances and Internet of Things (IoT) products with
your smartphone. To view more information, launch the SmartThings app and tap
Menu How to use.
1 Launch the SmartThings app. 2 Tap Devices Add device or . 3 Select a device
and connect to it by following the on-screen instructions.
· Connection methods may vary depending on the type of connected devices or
the shared content.
· The devices you can connect may vary depending on the region. Available
features may differ depending on the connected device.
· Connected devices’ own errors or defects are not covered by the Samsung
warranty. When errors or defects occur on the connected devices, contact the
device’s manufacturer.
Sharing content
Share content by using various sharing options. The following actions are an
example of sharing images.
1 Launch the Gallery app and select an image. 2 Tap and select a sharing
method you want.
You may incur additional charges when sharing files via the mobile network.
Quick Share
Sharing content with nearby devices Share content with nearby devices via Wi-
Fi Direct or Bluetooth, or with SmartThings supported devices. 1 Launch the
Gallery app and select an image. 2 On the other device, open the notification
panel, swipe downwards, and then tap
(Quick Share) to activate it. If you cannot find (Quick Share) on the quick
panel, tap and drag the button over to add it.
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Apps and features
3 Tap Quick Share and select a device to transfer the image to. 4 Accept the
file transfer request on the other device.
This feature does not support sharing videos with TVs or SmartThings supported
devices. To watch videos on TV, use the Smart View feature. Setting who can
find your device Set who is allowed to find and send content to your device.
1 Open the notification panel, swipe downwards, and then tap (Quick Share). 2
Select an option.
· No one: Do not allow others to find your device. · Contacts only: Only allow
Samsung users in your contacts to share with your device. · Anyone nearby:
Allow any nearby devices to share with your device. Sharing via Web link
Upload large files to the Samsung storage server and share them with others
via Web link.
1 Launch the Gallery app and select an image. 2 Tap Quick Share and select an
option you want under Share as link.
· Share using QR code: The link to the server where the image was uploaded
will be created as a QR code. Scan the QR code on the other device to share
the link.
· Share in an app: When you select an app, the link to the server where the
image was uploaded will be displayed. Share the link with others.
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Apps and features
Google apps
Google provides entertainment, social network, and business apps. You may
require a Google account to access some apps. To view more app information,
access each app’s help menu.
· Chrome: Search for information and browse webpages. · Gmail: Send or receive
emails via the Google Mail service. · Maps: Find your location on the map,
search the world map, and view location
information for various places around you. · YT Music: Enjoy various music and
videos provided by YouTube Music. You can also view
the music collections stored on your device and play them. · Google Play
Movies & TV: Purchase or rent videos, such as movies and TV programmes,
from Play Store. · Drive: Store your content on the cloud, access it from
anywhere, and share it with others. · YouTube: Watch or create videos and
share them with others. · Photos: Search for, manage, and edit all your
pictures and videos from various sources in
one place. · Google: Search quickly for items on the Internet or your device.
· Duo: Make a simple video call. · Messages: Send and receive messages on your
device or computer, and share various
content, such as images and videos. Some apps may not be available depending
on the service provider or model.
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Settings
Introduction
Customise device settings. Launch the Settings app. To search for settings by entering keywords, tap selecting a tag under Suggestions.
. You can also search for settings by
Samsung account
Sign in to your Samsung account and manage it. On the Settings screen, tap
Samsung account.
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and
Bluetooth. On the Settings screen, tap Connections.
· Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access
the Internet or other network devices. Refer to Wi-Fi for more information.
· Bluetooth: Use Bluetooth to exchange data or media files with other
Bluetooth-enabled devices. Refer to Bluetooth for more information.
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Settings
· Flight mode: Set the device to disable all wireless functions on your
device. You can use only non-network services. Follow the regulations provided
by the airline and the instructions of aircraft personnel. In cases where it
is allowed to use the device, always use it in flight mode.
· Mobile networks: Configure your mobile network settings. · Data usage: Keep
track of your data usage amount and customise the settings for the
limitation. Set the device to automatically disable the mobile data connection
when the amount of mobile data you have used reaches your specified limit. You
can activate the data saver feature to prevent some apps running in the
background from sending or receiving data. Refer to Data saver for more
information. You can also select apps to always use the mobile data even when
your device is connected to a Wi-Fi network. Refer to Mobile data only apps
for more information. · SIM card manager (dual SIM models): Activate your SIM
or USIM cards and customise the SIM card settings. Refer to SIM card manager
(dual SIM models) for more information. · Mobile Hotspot and Tethering: Use
the device as a mobile hotspot to share the device’s mobile data connection
with other devices. For more information about the mobile hotspot, refer to
Mobile Hotspot.
You may incur additional charges when using this feature. · More connection
settings: Customise settings to control other features. Refer to More
connection settings for more information.
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Settings
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the
Internet or other network devices.
Connecting to a Wi-Fi network 1 On the Settings screen, tap Connections Wi-Fi
and tap the switch to activate it. 2 Select a network from the Wi-Fi networks
list.
Networks with a lock icon require a password. · Once the device connects to a
Wi-Fi network, the device will reconnect to that network each time it is
available without requiring a password. To prevent the device from connecting
to the network automatically, tap next to the network and tap the Auto
reconnect switch to deactivate it. · If you cannot connect to a Wi-Fi network
properly, restart your device’s Wi-Fi feature or the wireless router.
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring
an access point.
1 On the Settings screen, tap Connections Wi-Fi and tap the switch to activate
it. 2 Tap Wi-Fi Direct.
The detected devices are listed. If the device you want to connect to is not
in the list, request that the device turns on its Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct
connection request. To end the device connection, select the device to
disconnect from the list.
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Settings
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices.
Precautions for using Bluetooth
· Samsung is not responsible for the loss, interception, or misuse of data
sent or received via Bluetooth.
· Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the
operating distance may be reduced.
· Some devices, especially those that are not tested or approved by the
Bluetooth SIG, may be incompatible with your device.
· Do not use the Bluetooth feature for illegal purposes (for example, pirating
copies of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the
Bluetooth feature.
Pairing with other Bluetooth devices 1 On the Settings screen, tap Connections
Bluetooth and tap the switch to activate it.
The detected devices will be listed.
2 Select a device to pair with.
If the device you want to pair with is not on the list, set the device to
enter Bluetooth pairing mode. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is
open.
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth
connection request. To unpair the devices, tap next to the device name to
unpair and tap Unpair.
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Settings
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as
contacts or media files, with other Bluetooth devices. The following actions
are an example of sending an image to another device.
1 Launch the Gallery app and select an image. 2 Tap Bluetooth and select a
device to transfer the image to.
If the device you want to pair with is not in the list, request that the
device turns on its visibility option.
3 Accept the Bluetooth connection request on the other device.
Data saver
Reduce your data usage by preventing some apps running in the background from
sending or receiving data. On the Settings screen, tap Connections Data usage
Data saver and tap the switch to activate it. When the data saver feature is
activated, the icon will appear on the status bar.
Data saver feature activated
To select apps to use data without restriction, tap Allowed to use data while
Data saver is on and select apps.
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Settings
Mobile data only apps
Select apps to always use the mobile data even when your device is connected
to a Wi-Fi network. For example, you can set the device to use only mobile
data for apps that you want to keep secure or streaming apps that can be
disconnected. Even if you do not deactivate the Wi-Fi feature, the apps will
launch using the mobile data. On the Settings screen, tap Connections Data
usage Mobile data only apps and tap the switches next to the apps you want.
You may incur additional charges when using this feature.
Mobile Hotspot
Use your device as a mobile hotspot to share your device’s mobile data
connection with other devices.
1 On the Settings screen, tap Connections Mobile Hotspot and Tethering Mobile
Hotspot.
2 Tap the switch to activate it.
The icon appears on the status bar. You can change the level of security and
the password by tapping Configure.
3 On the other device’s screen, search for and select your device from the Wi-
Fi networks list.
Alternatively, tap QR code on the mobile hotspot screen and scan the QR code
with the other device.
If the mobile hotspot is not found, on your device, tap Configure and set Band
to 2.4 GHz, tap Advanced, and then tap the Hidden network switch to deactivate
it.
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Settings
More connection settings
Customise settings to control other connection features. On the Settings
screen, tap Connections More connection settings.
· Nearby device scanning: Set the device to scan for nearby devices to connect
to. · Printing: Configure settings for printer plug-ins installed on the
device. You can search
for available printers or add one manually to print files. Refer to Printing
for more information. · VPN: Set up virtual private networks (VPNs) on your
device to connect to a school or company’s private network. · Private DNS: Set
the device to use the security enhanced private DNS. · Ethernet: When you
connect an Ethernet adaptor, you can use a wired network and configure network
settings.
Printing
Configure settings for printer plug-ins installed on the device. You can
connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or
documents.
Some printers may not be compatible with the device.
Adding printer plug-ins Add printer plug-ins for printers you want to connect
the device to. 1 On the Settings screen, tap Connections More connection
settings Printing
Download plugin.
2 Select a printer plug-in and install it. 3 Select the installed printer
plug-in.
The device will automatically search for printers that are connected to the
same Wi-Fi network as your device.
4 Select a printer to add.
To add printers manually, tap Add printer.
Printing content While viewing content, such as images or documents, access
the options list, tap Print Select a printer All printers…, and then select a
printer.
Printing methods may vary depending on the content type.
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Settings
Sounds and vibration
Options
Change settings for various sounds on the device. On the Settings screen, tap
Sounds and vibration.
· Sound mode: Set the device to use sound mode, vibration mode, or silent
mode. · Vibrate while ringing: Set the device to vibrate and play a ringtone
for incoming calls. · Temporary mute: Set the device to use silent mode for a
certain period. · Ringtone: Change the call ringtone. · Notification sound:
Change the notification sound. · Volume: Adjust the device’s volume level. ·
Call vibration pattern: Change the call vibration pattern. · Notification
vibration pattern: Change the notification vibration pattern. · Vibration
intensity: Adjust the force of the vibration notification. · System
sound/vibration control: Set the device to sound or vibrate for actions, such
as
controlling the touchscreen. · Sound quality and effects: Set the device’s
sound quality and effects. Refer to Sound
quality and effects for more information. · Separate app sound: Set the device
to play media sound from a specific app separately
on the other audio device. Refer to Separate app sound for more information.
Some features may not be available depending on the model. To prevent possible
hearing damage w hen using a headset , do not list en t o sound at high volume
f or long periods.
Sound quality and effects
Set the device’s sound quality and effects. On the Settings screen, tap Sounds
and vibration Sound quality and effects.
· Dolby Atmos: Select a surround sound mode optimised for various types of
audio, such as movies, music, and voice. With Dolby Atmos, you can experience
moving audio sounds that flow all around you.
· Dolby Atmos for gaming: Experience the Dolby Atmos sound optimised for games
while playing games. Depending on the model, you must connect an earphone to
use some features.
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Settings
Separate app sound
Set the device to play media sound from a specific app on the connected
Bluetooth speaker or headset. For example, you can listen to the Navigation
app through your device’s speaker while listening to playback from the Music
app through the vehicle’s Bluetooth speaker.
1 On the Settings screen, tap Sounds and vibration Separate app sound and tap
the
switch to activate it.
2 Select an app to play media sounds separately and tap the Back button. 3
Select a device for playing the selected app’s media sound.
Notifications
Change the notification settings. On the Settings screen, tap Notifications.
· Notification pop-up style: Select a notification pop-up style and change the
settings. · Recently sent: View the apps that received recent notifications
and change the
notification settings. To customise notification settings for more apps, tap
More All and select an app from the apps list. · Do not disturb: Set the
device to mute all sounds except for allowed exceptions. · Advanced settings:
Configure advanced settings for notifications.
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Settings
Display
Change the display and the Home screen settings. On the Settings screen, tap
Display.
· Light / Dark: Activate or deactivate dark mode. · Dark mode settings: Reduce
eye strain by applying the dark theme when using the
device at night or in a dark place. You can set a schedule for applying dark
mode. The dark theme may not be applied in some apps.
· Brightness: Adjust the brightness of the display. · Adaptive brightness: Set
the device to keep track of your brightness adjustments and
apply them automatically in similar lighting conditions. · Eye comfort shield:
Reduce eye strain by limiting the amount of blue light emitted by
the screen. You can set a schedule for applying this feature. · Font size and
style: Change the font size and style. · Screen zoom: Make the items on the
screen larger or smaller. · Full screen apps: Select apps to use with the full
screen aspect ratio. · Screen timeout: Set the length of time the device waits
before turning off the display’s
backlight. · Navigation bar: Change the navigation bar settings. Refer to
Navigation bar (soft
buttons) for more information. · Accidental touch protection: Set the device
to prevent the screen from detecting touch
input when it is in a dark place, such as a pocket or bag. · Screen saver: Set
the device to launch a screen saver when the device is charging.
Some features may not be available depending on the model.
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Settings
Wallpaper and style
Change the wallpaper settings for the Home screen and the locked screen. On
the Settings screen, tap Wallpaper and style.
Themes
Apply various themes to the device to change the visual elements of the Home
screen, locked screen, and icons. On the Settings screen, tap Themes.
Home screen
Configure settings for the Home screen, such as the screen layout. On the
Settings screen, tap Home screen.
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Settings
Lock screen
Options
Change the settings for the locked screen. On the Settings screen, tap Lock
screen.
· Screen lock type: Change the screen lock method. · Smart Lock: Set the
device to unlock itself when trusted locations or devices are
detected. Refer to Smart Lock for more information. · Secure lock settings:
Change screen lock settings for the selected lock method. · Wallpaper
services: Set the device to use wallpaper services such as Dynamic Lock
screen. · Clock style: Change the type and colour of the clock on the locked
screen. · Lunar calendar: Set the device to show the lunar calendar date on
the locked screen. · Roaming clock: Change the clock to show both the local
and home time zones on the
locked screen when roaming. · Widgets: Change the settings of the items
displayed on the locked screen. · Contact information: Set the device to show
contact information, such as your email
address, on the locked screen. · Notifications: Set how to show notifications
on the locked screen. · Shortcuts: Select apps to display shortcuts to them on
the locked screen. · About Lock screen: View the Lock screen version and legal
information.
· Some features may not be available depending on the service provider or
model. · The available options may vary depending on the screen lock method
selected.
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Settings
Smart Lock
You can set the device to unlock itself and remain unlocked when trusted
locations or devices are detected. For example, if you have set your home as a
trusted location, when you get home your device will detect the location and
automatically unlock itself. On the Settings screen, tap Lock screen Smart
Lock and follow the on-screen instructions to complete the setup.
· This feature will be available to use after you set a screen lock method. ·
If you do not use your device for four hours or when you turn on the device,
you
must unlock the screen using the pattern, PIN, or password you set.
Biometrics and security
Options
Change the settings for securing the device. On the Settings screen, tap
Biometrics and security.
· Face recognition: Set the device to unlock the screen by recognising your
face. Refer to Face recognition for more information.
· More biometrics settings: Change the settings for biometric data. · Google
Play Protect: Set the device to check for harmful apps and behaviour and warn
about potential harm and remove them. · Security update: View the version of
your device’s software and check for updates. · Google Play system update:
View the Google Play system version and check for updates. · Find My Mobile:
Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or
stolen device.
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Settings
· Install unknown apps: Set the device to allow the installation of apps from
unknown sources.
· Encrypt SD card: Set the device to encrypt files on a memory card. If you
reset your device to the factory defaults with this setting enabled, the
device will not be able to read your encrypted files. Disable this setting
before resetting the device.
· Other security settings: Configure additional security settings. Some
features may not be available depending on the service provider or model.
Face recognition
You can set the device to unlock the screen by recognising your face. · If you
use your face as a screen lock method, your face cannot be used to unlock the
screen for the first time after turning on the device. To use the device, you
must unlock the screen using the pattern, PIN, or password you set when
registering the face. Be careful not to forget your pattern, PIN, or password.
· If you change the screen lock method to Swipe or None, which are not secure,
all of your biometric data will be deleted.
Precautions for using face recognition
Before using the face recognition to unlock your device, keep the following
precautions in mind.
· Your device could be unlocked by someone or something that looks like your
image. · Face recognition is less secure than Pattern, PIN, or Password.
For better face recognition
Consider the following when using face recognition: · Consider the conditions
when registering, such as wearing glasses, hats, masks, beards, or heavy
makeup · Ensure that you are in a well-lit area and that the camera lens is
clean when registering · Ensure your image is not blurry for better match
results
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Settings
Registering your face
For better face registration, register your face indoors and out of direct
sunlight.
1 On the Settings screen, tap Biometrics and security Face recognition. 2 Read
the on-screen instructions and tap Continue. 3 Set a screen lock method. 4
Position your face inside the frame on the screen.
The camera will scan your face. If unlocking the screen with your face is not
working properly, tap Remove face data to remove your registered face and
register your face again.
Unlocking the screen with your face
You can unlock the screen with your face instead of using a pattern, PIN, or
password.
1 On the Settings screen, tap Biometrics and security Face recognition. 2
Unlock the screen using the preset screen lock method. 3 Tap the Face unlock
switch to activate it. 4 On the locked screen, look at the screen.
When your face is recognised, you can unlock the screen without using any
additional screen lock method. If your face is not recognised, use the preset
screen lock method.
Deleting the registered face data
You can delete face data that you have registered.
1 On the Settings screen, tap Biometrics and security Face recognition. 2
Unlock the screen using the preset screen lock method. 3 Tap Remove face data
Remove.
Once the registered face is deleted, all the related features will also be
deactivated.
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Settings
Privacy
Change the settings for privacy. On the Settings screen, tap Privacy.
· Permissions used in last 24 hours: View the app or feature’s permission
usage history. · Permission manager: View the list of features and apps that
have permission to use
them. You can also edit the permission settings. · Controls and alerts:
Configure settings for app access. · Samsung: Manage personal data related to
your Samsung account and change the
settings for Customisation Service. · Google: Configure advanced settings for
privacy.
Some features may not be available depending on the service provider or model.
Location
Change settings for location information permissions. On the Settings screen,
tap Location.
· App permissions: View the list of apps that have permission to access the
device’s location and edit the permission settings.
· Location services: View the location services your device is using. · Recent
access: View which apps request your current location information.
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Settings
Safety and emergency
Manage your medical information and emergency contacts. You can also change
settings for emergency features, such as wireless emergency alerts. On the
Settings screen, tap Safety and emergency.
· Medical info: Enter your medical information. · Emergency contacts: Enter
your emergency contacts. · Send SOS messages: Set the device to send help
messages by pressing the Side key
several times. · Wireless emergency alerts: Change the settings for wireless
emergency alerts. · Emergency Location Service: Activate the Emergency
Location Service (ELS) feature. · Emergency mode: Switch the device to
emergency mode to reduce battery
consumption. Refer to Emergency mode for more information. Some features may
not be available depending on the model.
Accounts and backup
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also
sign in to accounts, such as your Samsung account or Google account, or
transfer data to or from other devices via Smart Switch. On the Settings
screen, tap Accounts and backup.
· Manage accounts: Add your Samsung and Google accounts, or other accounts, to
sync with.
· Samsung Cloud: Back up your data and settings, and restore the previous
device’s data and settings even when you do not have it. Refer to Samsung
Cloud for more information.
· Google Drive: Keep your personal information, app data, and settings safe on
your device. You can back up your sensitive information. You must sign in to
your Google account to back up data.
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Settings
· Smart Switch: Launch Smart Switch and transfer data from your previous
device. Refer to Transferring data from your previous device (Smart Switch)
for more information. Regularly back up your data to a safe location, such as
Samsung Cloud or a computer, so that you can restore it if the data is
corrupted or lost due to an unintended factory data reset.
Samsung Cloud
Back up your device’s data to Samsung Cloud and restore it later.
Backing up data
You can back up your device’s data to Samsung Cloud.
1 On the Settings screen, tap Accounts and backup and tap Back up data under
Samsung
Cloud.
2 Tap the switches next to the items you want to back up and tap Back up now.
3 Tap Done.
· Some data will not be backed up. To check which data will be backed up, on
the Settings screen, tap Accounts and backup and tap Back up data under
Samsung Cloud.
· To view the backup data for other devices in your Samsung Cloud, on the
Settings screen, tap Accounts and backup Restore data, and then select a
device you want.
Restoring data
You can restore your backup data from Samsung Cloud to your device.
1 On the Settings screen, tap Accounts and backup. 2 Tap Restore data and
select a device you want. 3 Tick items you want to restore and tap Restore.
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Settings
Google
Configure settings for some features provided by Google. On the Settings
screen, tap Google.
Advanced features
Options
Activate advanced features and change the settings that control them. On the
Settings screen, tap Advanced features.
· Call & text on other devices: Connect your tablet and smartphone to use
calling and messaging features on the tablet with your smartphone number. You
must register and sign in to the same Samsung account on the tablet and
smartphone. Some calling and messaging features may not be available.
· Android Auto: Connect your device to a vehicle and control some of your
device’s features on the vehicle’s display.
· Quick Share: Change the Quick Share settings. Refer to Quick Share for more
information. · Labs: Use new features of the device. · Side key: Select an app
or feature to launch using the Side key. Refer to Setting the Side
key for more information. · Motions and gestures: Activate the motion feature
and configure settings. Refer to
Motions and gestures for more information. · One-handed mode: Activate one-
handed operation mode for your convenience when
using the device with one hand. · Screenshots: Change the settings for
screenshots. · Show contacts when sharing content: Set the device to display
the people you
contacted on the sharing options panel to allow you to share content directly.
· Dual Messenger: Install the second app and use two separate accounts for the
same
messenger app. Refer to Dual Messenger for more information. Some features may
not be available depending on the service provider or model.
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Settings
Motions and gestures
Activate the motion feature and configure settings. On the Settings screen,
tap Advanced features Motions and gestures.
· Double tap to turn on screen: Set the device to turn on the screen by
double-tapping anywhere on the screen while the screen is turned off.
· Double tap to turn off screen: Set the device to turn off the screen by
double-tapping an empty area on the Home screen or the locked screen.
· Turn over to mute: Set the device to mute certain sounds by using motions or
gestures. Excessive shaking or an impact to the device may cause an unintended
input for some features using sensors.
Dual Messenger
Install the second app and use two separate accounts for the same messenger
app.
1 On the Settings screen, tap Advanced features Dual Messenger.
Supported apps will appear.
2 Tap the switch of an app to install the second app.
The second app will be installed. The second app’s icon will be displayed with
.
Second app
· The Dual Messenger feature may not be available depending on the app. · Some
features of the app may be limited for the second app.
Uninstalling a second app 1 On the Settings screen, tap Advanced features Dual
Messenger. 2 Tap the switch of the app you want to uninstall and tap
Uninstall.
All data related to the second app will be deleted. If you uninstall the first
app, the second app will also be deleted.
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Settings
Digital Wellbeing and parental controls
View the history of your device usage and use features to prevent your device
from interfering with your life. You can also set up parental controls for
your children and manage their digital use. On the Settings screen, tap
Digital Wellbeing and parental controls.
· Screen time: Set goals for how much you use your device a day. · App timers:
Limit the daily usage time for each app by setting a timer. When you reach
the limit, the app will be deactivated and you cannot use it. · Focus mode:
Activate focus mode to avoid distractions from your device and stay
focused on what you want. You can use the apps you allowed to be used in focus
mode. · Bedtime mode: Activate bedtime mode to reduce eye strain before
sleeping and prevent
your sleep from being disturbed. · Driving monitor: Activate the driving
monitor to monitor the amount of the time you
use your device while driving. · Parental controls: Manage your children’s
digital use.
Battery and device care
Introduction
The device care feature provides an overview of the status of your device’s
battery, storage, memory, and system security. You can also automatically
optimise the device with a tap of your finger.
Optimising your device
On the Settings screen, tap Battery and device care Optimise now. The quick
optimisation feature improves device performance through the following
actions.
· Closing apps running in the background. · Managing abnormal battery usage. ·
Scanning for crashed apps and malware.
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Settings
Using the auto optimisation feature
You can set the device to perform auto optimisation when your device is not in
use. Tap Automation Auto optimise daily and tap the switch to activate it. If
you want to set the time to perform auto optimisation, tap Time.
Battery
Check the remaining battery power and time to use the device. For devices with
low battery levels, conserve battery power by activating power saving
features. On the Settings screen, tap Battery and device care Battery.
· Power saving: Activate power saving mode to extend the battery’s usage time.
· Background usage limits: Limit battery usage for apps that you do not use
often. · More battery settings: Configure advanced settings for the battery.
· The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
· You may not receive notifications from some apps that use power saving mode.
Storage
Check the status of the used and available memory. On the Settings screen, tap
Battery and device care Storage. To delete files or uninstall apps that you do
not use anymore, select a category. Then, tap and hold, or select, an item and
tap Delete or Uninstall.
· The actual available capacity of the internal memory is less than the
specified capacity because the operating system and default apps occupy part
of the memory. The available capacity may change when you update the device.
· You can view the available capacity of the internal memory in the
Specification section for your device on the Samsung website.
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Settings
Memory
On the Settings screen, tap Battery and device care Memory. To speed up your
device by stopping apps running in the background, tick apps from the apps
list, and tap Clean now.
Device protection
Check the device’s security status. This feature scans your device for
malware. On the Settings screen, tap Battery and device care Device protection
Scan phone.
Software update
Update your device’s software via the firmware over-the-air (FOTA) service.
You can also schedule software updates. On the Settings screen, tap Battery
and device care Software update.
Diagnostics
Test your device using Samsung Members. On the Settings screen, tap Battery
and device care Diagnostics. Select an item to test or tap Test all to test
all items.
Ultra data saving
Monitor and reduce your mobile data usage by preventing background apps from
using the mobile data connection. You can also use the data compression
feature to compress Internet data, such as images, videos, and webpages,
accessed via the mobile network. On the Settings screen, tap Battery and
device care Ultra data saving, and then tap the switch to activate it.
· This feature may not be available depending on the service provider or
model. · Some webpages or content may not be available when this feature is
activated,
depending on the service provider or the mobile network conditions.
85
Settings
Apps
Manage the device’s apps and change their settings. You can view the apps’
usage information, change their notification or permission settings, or
uninstall or disable unnecessary apps. On the Settings screen, tap Apps.
General management
Customise your device’s system settings or reset the device. On the Settings
screen, tap General management.
· Language: Select device languages. Refer to Adding device languages for more
information.
· Text-to-speech output: Change the settings for text-to-speech features used
when TalkBack is activated, such as languages, speed, and more.
· Date and time: Access and alter the settings to control how the device
displays the time and date. If the battery remains fully discharged, the time
and date is reset.
· Samsung Keyboard settings: Change the settings for the Samsung keyboard. ·
Keyboard list and default: Select a keyboard to use by default and change the
keyboard
settings. · Physical keyboard: Change the settings for an external keyboard. ·
Mouse and trackpad: Change the settings for an external mouse or trackpad. ·
Passwords and autofill: Select an autofill service to use. · Reset: Reset your
device’s settings or perform a factory data reset. · Contact us: Ask questions
or view frequently asked questions.
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Settings
Adding device languages
You can add languages to use on your device.
1 On the Settings screen, tap General management Language Add language.
To view all the languages that can be added, tap All languages.
2 Select a language to add. 3 To set the selected language as the default
language, tap Set as default. To keep the
current language setting, tap Keep current. The selected language will be
added to your languages list. If you changed the default language, the
selected language will be added to the top of the list.
To change the default language from your languages list, select the language
you want and tap Apply. If an app does not support the default language, the
next supported language in the list will be used.
Accessibility
Configure various settings to improve accessibility to the device. On the
Settings screen, tap Accessibility.
· Recommended for you: Check the accessibility features you are currently
using and see other recommended features.
· TalkBack: Activate TalkBack, which provides voice feedback. To view help
information to learn how to use this feature, tap Settings Tutorial and help.
· Visibility enhancements: Customise the settings to improve accessibility for
visually impaired users.
· Hearing enhancements: Customise the settings to improve accessibility for
users with hearing impairment.
· Interaction and dexterity: Customise the settings to improve accessibility
for users who have reduced dexterity.
· Advanced settings: Configure settings for Direct access and notification
features. · Installed apps: View accessibility services installed on the
device. · About Accessibility: View the Accessibility information. · Contact
us: Ask questions or view frequently asked questions.
87
Settings
Software update
Update your device’s software via the firmware over-the-air (FOTA) service.
You can also schedule software updates. On the Settings screen, tap Software
update.
· Download and install: Check for and install updates manually. · Auto
download over Wi-Fi: Set the device to download updates automatically when
connected to a Wi-Fi network. · Last update: View information about the last
software update.
If emergency software updates are released for your device’s security and to
block new types of security threats, they will be installed automatically
without your agreement.
Security updates information
Security updates are provided to strengthen the security of your device and
protect your personal information. For security updates for your model, visit
security.samsungmobile.com.
The website supports only some languages.
Remote support
If you have any questions or technical problems with your device, you can get
help through the remote support service. On the Settings screen, tap Remote
support.
88
Settings
About phone
Access your device’s information. On the Settings screen, tap About phone. To
change your device’s name, tap Edit.
· Status information: View various device information, such as the SIM card
status, Wi-Fi MAC address, and serial number.
· Legal information: View legal information related to the device, such as
safety information and the open source licence.
· Software information: View the device’s software information, such as its
operating system version and firmware version.
· Battery information: View the device’s battery status and information.
89
Usage notices
Precautions for using the device
Please read this manual when using the device to ensure safe and proper use. ·
Descriptions are based on the device’s default settings. · Some content may
differ from your device depending on the region, service provider, model
specifications, or device’s software. · The device may require a connection to
a Wi-Fi or mobile network when using some apps or features. · Content (high
quality content) that requires high CPU and RAM usage will affect the overall
performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used
in. · Samsung is not liable for performance issues caused by apps supplied by
providers other than Samsung. · Samsung is not liable for performance issues
or incompatibilities caused by edited registry settings or modified operating
system software. Attempting to customise the operating system may cause the
device or apps to work improperly. · Software, sound sources, wallpapers,
images, and other media provided with this device are licensed for limited
use. Extracting and using these materials for commercial or other purposes is
an infringement of copyright laws. Users are entirely responsible for illegal
use of media. · You may incur additional charges for data services, such as
messaging, uploading and downloading, auto-syncing, or using location services
depending on your data plan. For large data transfers, it is recommended to
use the Wi-Fi feature. · Default apps that come with the device are subject to
updates and may no longer be supported without prior notice.
90
Usage notices
· Modifying the device’s operating system or installing software from
unofficial sources may result in device malfunctions and data corruption or
loss. These actions are violations of your Samsung licence agreement and will
void your warranty.
· You can see the touchscreen clearly even in strong outdoor sunlight by
automatically adjusting the contrast range based on the surrounding
environment. Due to the nature of the product, displaying fixed graphics for
extended periods may result in afterimages (screen burn-in) or ghosting. It
is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device. You
can set the touchscreen to turn off automatically when you are not using it.
Launch the Settings app, tap Display Screen timeout, and then select the
length of time you want the device to wait before turning off the touchscreen.
To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the Settings app, tap Display, and then tap
the Adaptive brightness switch to activate it.
· Depending on the region or model, some devices are required to receive
approval from the Federal Communications Commission (FCC). If your device is
approved by the FCC, you can view the FCC ID of the device. To view the FCC
ID, launch the Settings app and tap About phone Status information. If your
device does not have an FCC ID, it means that the device has not been
authorised for sale in the U.S. or its territories and may only be brought to
the U.S. for the owner’s personal use.
· Depending on the region, you can view the regulatory information on the
device. To view the information, launch the Settings app and tap About phone
Regulatory information.
· Your device contains magnets. Keep a safe distance between your device and
objects that may be affected by magnets such as credit cards and implantable
medical devices. If you have an implantable medical device, consult your
physician before use.
91
Usage notices
Instructional icons
Warning: situations that could cause injury to yourself or others Caution:
situations that could cause damage to your device or other equipment Notice:
notes, usage tips, or additional information
Notes on package contents and accessories
Refer to the quick start guide for package contents. · The items supplied with
the device and any available accessories may vary depending on the region or
service provider. · The supplied items are designed only for this device and
may not be compatible with other devices. · Appearances and specifications are
subject to change without prior notice. · You can purchase additional
accessories from your local Samsung retailer. Make sure they are compatible
with the device before purchase. · Use only Samsung-approved accessories.
Using unapproved accessories may cause the performance problems and
malfunctions that are not covered by the warranty. · Availability of all
accessories is subject to change depending entirely on manufacturing
companies. For more information about available accessories, refer to the
Samsung website.
92
Usage notices
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless
charging or fast charging, the device may feel hotter to the touch. This does
not affect the device’s lifespan or performance and is in the device’s normal
range of operation. If the battery becomes too hot, the charging speed may
decrease or the charger may stop charging.
Do the following when the device heats up:
· Disconnect the charger from the device and close any running apps. Wait for
the device to cool down and then begin charging the device again.
· If the lower part of the device overheats, it could be because the connected
USB cable is damaged. Replace the damaged USB cable with a new Samsung-
approved one.
· When using a wireless charger, do not place foreign materials, such as metal
objects, magnets, and magnetic stripe cards, between the device and the
wireless charger.
The wireless charging or fast charging feature is only available on supported
models.
When the device heats up during use
When you use features or apps that require more power or use them for extended
periods, your device may temporarily heat up due to increased battery
consumption. Close any running apps and do not use the device for a while.
Refer to the following examples of situations in which the device may
overheat.
· During the initial setup after purchase or when restoring data · When
downloading large files
93
Usage notices
· When using apps that require more power or using apps for extended periods
When playing high-quality games for extended periods When recording videos
for extended periods When streaming videos while using the maximum
brightness setting When connecting to a TV
· While multitasking (or, when running many apps in the background) When
using Multi window When updating or installing apps while recording videos
When downloading large files during a video call When recording videos while
using a navigation app
· When using large amount of data for syncing with the cloud, email, or other
accounts · When using a navigation app in a car while the device is placed in
direct sunlight · When using the mobile hotspot and tethering feature · When
using the device in areas with weak signals or no reception · When charging
the battery with a damaged USB cable · When the device’s multipurpose jack is
damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead · When you are roaming
Do the following when the device heats up:
· Keep the device updated with the latest software. · Conflicts between
running apps may cause the device to heat up. Restart the device. · Deactivate
the Wi-Fi, GPS, and Bluetooth features when not using them. · Close apps that
increase battery consumption or that run in the background when
not in use. · Delete unnecessary files or unused apps. · Decrease the screen
brightness. · If the device overheats or feels hot for a prolonged period, do
not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
94
Usage notices
Precautions for device overheating
If you begin to feel uncomfortable due to the device overheating, stop using
the device. When the device heats up, the features and performance may be
limited or the device may turn off to cool down. The feature is only available
on supported models.
· If the device overheats and reaches a certain temperature, a warning message
will appear to prevent device failure, skin irritations and damages, and
battery leakage. To lower the device’s temperature, the screen brightness and
the performance speed will be limited and battery charging will stop. Running
apps will be closed and all calling and other features will be limited, except
for emergency calls, until the device cools down.
· If the second message appears due to a further increase of the device’s
temperature, the device will turn off. Do not use the device until the
device’s temperature drops below the specified level. If the second warning
message appears during an emergency call, the call will not be disconnected by
a forced shut down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions.
Use caution to avoid shortening the battery’s lifespan, damaging the device,
or causing a fire.
· Do not store your device in very cold or very hot temperatures. · Do not
expose your device to direct sunlight for extended periods. · Do not use or
store your device for extended periods in very hot areas, such as inside a
car in the summertime. · Do not place the device in any areas that may
overheat, such as on an electric heating
mat. · Do not store your device near or in heaters, microwaves, hot cooking
equipment, or high
pressure containers. · Do not use a cable whose covering is peeled off or
damaged, and do not use any charger
or battery that is damaged or malfunctioning.
95
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following
solutions. Some situations may not apply to your device. You can also use
Samsung Members to solve any problems you might encounter while using your
device.
When you turn on your device or while you are using the device, it prompts you
to enter one of the following codes:
· Password: When the device lock feature is enabled, you must enter the
password you set for the device.
· PIN: When using the device for the first time or when the PIN requirement is
enabled, you must enter the PIN supplied with the SIM or USIM card. You can
disable this feature by using the Lock SIM card menu.
· PUK: Your SIM or USIM card is blocked, usually as a result of entering your
PIN incorrectly several times. You must enter the PUK supplied by your service
provider.
· PIN2: When you access a menu requiring the PIN2, you must enter the PIN2
supplied with the SIM or USIM card. For more information, contact your service
provider.
Your device displays network or service error messages
· When you are in areas with weak signals or poor reception, you may lose
reception. Move to another area and try again. While moving, error messages
may appear repeatedly.
· You cannot access some options without a subscription. For more information,
contact your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully
charge the battery before turning on the device.
96
Appendix
The touchscreen responds slowly or improperly
· If you attach a screen protector or optional accessories to the touchscreen,
the touchscreen may not function properly.
· If you are wearing gloves, if your hands are not clean while touching the
touchscreen, or if you tap the screen with sharp objects or your fingertips,
the touchscreen may malfunction.
· The touchscreen may malfunction in humid conditions or when exposed to
water. · Restart your device to clear any temporary software bugs. · Ensure
that your device software is updated to the latest version. · If the
touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a
Samsung Service Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the
device and turn it on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the
Volume Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the Settings app and tap General management Reset Factory data reset
Reset Delete all. Before performing the factory data reset, remember to make
backup copies of all important data stored in the device.
Calls are not connected
· Ensure that you have accessed the right cellular network. · Ensure that you
have not set call barring for the phone number you are dialling. · Ensure that
you have not set call barring for the incoming phone number.
97
Appendix
Others cannot hear you speaking on a call
· Ensure that you are not covering the built-in microphone. · Ensure that the
microphone is close to your mouth. · If using an earphone, ensure that it is
properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio quality is
poor
· Ensure that you are not blocking the device’s internal antenna. · When you
are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base
station. Move to another area and try again. · When using the device while
moving, wireless network services may be disabled due to issues with the
service provider’s network.
The battery does not charge properly (For Samsung-approved chargers)
· Ensure that the charger is connected properly. · Visit a Samsung Service
Centre and have the battery replaced.
The battery depletes faster than when first purchased
· When you expose the device or the battery to very cold or very hot
temperatures, the useful charge may be reduced.
· Battery consumption will increase when you use certain features or apps,
such as GPS, games, or the Internet.
· The battery is consumable and the useful charge will get shorter over time.
98
Appendix
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate
the camera app. If you receive error messages when launching the camera, try
the following:
· Charge the battery. · Free some memory by transferring files to a computer
or deleting files from your device. · Restart the device. If you are still
having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Picture quality is poorer than the preview
· The quality of your pictures may vary, depending on the surroundings and the
photography techniques you use.
· If you take pictures in dark areas, at night, or indoors, image noise may
occur or images may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open
them on your device, try the following:
· Free some memory by transferring files to a computer or deleting files from
your device. · Ensure that the music file is not Digital Rights Management
(DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the
file. · Ensure that the file formats are supported by the device. If a file
format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file
formats that your device supports, visit the Samsung website. · Your device
supports pictures and videos captured with the device. Pictures and videos
captured by other devices may not work properly. · Your device supports
multimedia files that are authorised by your network service provider or
providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
99
Appendix
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or
performance malfunctions, try the following:
· Ensure that the device you wish to connect with is ready to be scanned or
connected to. · Ensure that your device and the other Bluetooth device are
within the maximum
Bluetooth range (10 m). · On your device, launch the Settings app, tap
Connections, and then tap the Bluetooth
switch to re-activate it. · On your device, launch the Settings app, tap
General management Reset Reset
network settings Reset settings Reset to reset network settings. You may lose
registered information when performing the reset. If the tips above do not
solve the problem, contact a Samsung Service Centre.
The screen brightness adjustment bar does not appear on the notification panel
Open the notification panel by dragging the status bar downwards, and then
drag the notification panel downwards. Tap Quick panel layout Brightness
control Show always.
A connection is not established when you connect the device to a computer
· Ensure that the USB cable you are using is compatible with your device. ·
Ensure that you have the proper driver installed and updated on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the
device to use Wi-Fi or a mobile network to find your current location in these
situations.
100
Appendix
Data stored in the device has been lost
Always make backup copies of all important data stored in the device.
Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not
responsible for the loss of data stored in the device.
A small gap appears around the outside of the device case
· This gap is a necessary manufacturing feature and some minor rocking or
vibration of parts may occur.
· Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device care feature or
manually delete unused apps or files to free up storage space.
The Home button does not appear
The navigation bar containing the Home button may disappear while using
certain apps or features. To view the navigation bar, drag upwards from the
bottom of the screen.
101
Copyright
Copyright © 2022 Samsung Electronics Co., Ltd. This manual is protected under
international copyright laws. No part of this manual may be reproduced,
distributed, translated, or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording, or storing in any
information storage and retrieval system.
Trademarks
· SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung
Electronics Co., Ltd.
· Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide. · Wi-
Fi®, Wi-Fi DirectTM, Wi-Fi CERTIFIEDTM, and the Wi-Fi logo are registered
trademarks of
the Wi-Fi Alliance. · Manufactured under license from Dolby Laboratories.
Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories. · All other trademarks
and copyrights are the property of their respective owners.
References
- Samsung Account
- SmartThings Find
- security.samsungmobile.com
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- Why Switch to Galaxy | Samsung US