Kenmore DU4399 FeatherLite Max Bagless Lift-Up Upright Vacuum User Manual

Bagless Upright Vacuum
with Hair Eliminator® Brushroll

BEFORE USING YOUR NEW VACUUM CLEANER

Read this Use & Care Guide. It will help you assemble and operate your new Kenmore vacuum cleaner in the safest and most effective way.
For more information about vacuum cleaner care and operation, call the Vacuum Cleaner Help Line at 1-877-531-7321 (US) / 1-844-608-3081 (CA). You will need the complete model and serial numbers when requesting information.
Your vacuum cleaner’s model and serial numbers are located on the Model and Serial
Number Plate. Use the space below to record the model number and a serial number of your new Kenmore vacuum cleaner.
Model No.____
Serial No. ____
Date of Purchase __
Keep this book and your sales check (receipt) in a safe place for future reference.

PACKING LIST

Your KENMORE BAGLESS UPRIGHT VACUUM CLEANER is packaged with the following parts and components assembled separately in the carton:

1 Upright Vacuum Cleaner (with
Motorized Nozzle)
1 Handle
1 Flexible Hose
1 Wand
1 3-in-1 Combination Tool
1 Upholstery Tool
1 Use & Care Guide

IMPORTANT SAFETY INSTRUCTIONS

Read all instructions in this guide before assembling or using your vacuum cleaner.

WARNING!
Your safety is important to us. To reduce the risk of fire, electrical shock, and injury to persons or damage when using your vacuum cleaner, follow basic safety precautions including the following:

• Use your vacuum cleaner only as described in this Use & Care Guide. Use only with the manufacturer’s recommended attachments.
• Disconnect the electrical supply before servicing or cleaning out the brush roll area. Failure to do so could result in the brush roll unexpectedly starting, causing personal injury from moving parts.
• Do not leave the vacuum cleaner when plugged in. Unplug from the outlet when not in use and before performing maintenance.
• To reduce the risk of electrical shock – Do not use it outdoors or on wet surfaces.
• Do not allow it to be used as a toy. Close attention is necessary when used by or near children.
• Do not use a damaged cord or plug. If the vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped in water, immediately discontinue use and call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run the vacuum cleaner over cord. Keep the cord away from heated surfaces.
• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
• Do not handle the plug or vacuum cleaner with wet hands.
• Do not put any objects into openings.
• Do not use any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs.
• Do not put on chairs, tables, etc. Keep on the floor.
• Do not use a vacuum cleaner to pick up flammable or combustible liquids (gasoline, cleaning fluid, perfumes, etc.), or use in areas where they may be present. The fumes from these substances can create a fire hazard or explosion.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use a vacuum cleaner without a dust cup and/or filters in place.
• Always clean the dust cup after vacuuming carpet cleaners or fresheners, powders, and fine dust. These products clog the filters, reduce airflow, and can cause damage to the vacuum cleaner. Failure to clean the dust cup could cause permanent damage to the vacuum cleaner.
• Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the vacuum cleaner or dust cup.
• You are responsible for making sure that your vacuum cleaner is not used by anyone unable to operate it properly.

SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner is your responsibilities. Your vacuum cleaner is intended for Household use. Read this Use & Care Guide carefully for important use and safety information. This guide contains safety statements under warning and caution symbols.
AllergenSeal™ system lets you know that this vacuum traps 99.97% of dust and particles down to 0.3 microns inside your vacuum, keeping them out of the air you breathe.

VACUUM CLEANER WARRANTY

LIMITED WARRANTY
FOR ONE YEAR from the date of sale this product is warranted against defects in material or workmanship.
WITH PROOF OF SALE a defective product will be replaced free of charge. The Kenmore brand is used under license. Direct all claims for warranty service to: 1-877-531-7321 (US) / 1-844-608-3081 (CA).
This warranty does not cover filters or belts, which are expendable parts that can wear out from normal use within the warranty period.
This warranty is void if this product is ever used for other than private household purposes.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Cleva North America, Inc., Greenville SC 29607

PARTS AND FEATURES

It is important to know your vacuum cleaner’s parts and features to assure its proper and safe use. Review these before using your vacuum cleaner.
REPLACEMENT PARTS

To order a replacement part, call 1-877-531-7321 (US) / 1-844-608-3081 (CA).

PARTS AND FEATURES

Please pay special attention to these hazard alert boxes, and follow any instructions given.
WARNING statements alert you to such hazards as fire, electric shock, burns, and personal injury.
CAUTION statements alert you to such hazards as personal injury and/or property damage.

ASSEMBLY INSTRUCTIONS

Before assembling the vacuum cleaner, check the PACKING LIST (page 2). Use this list to verify that you have received all the components of your new Kenmore Bagless Upright Vacuum Cleaner.

1. Insert the handle into the wand until you hear a ‘click’.
   To remove: Press the handle release button and pull up on the handle.

2. Insert the wand into the main body until you hear a ‘click’.

3. Insert one end of the flexible hose into the main body as shown until you hear a ‘click’. Insert the other end of the hose into the handle until you hear a ‘click’.
   

4. Insert the combination tool and the upholstery tool onto the accessory storage posts located on the back of the main body.

5. Make sure the upper cord hook is in the proper position as shown. Wrap the power cord loosely around the upper and lower cord hooks.
   NOTE: Make sure to wrap the power cord around the upper cord hook first, and then around the lower cord hook to avoid damaging the power cord.
   

6. Lock the power cord plugs onto the power cord.
   WARNING
   Electrical Shock and Personal Injury Hazard
   Wrapping the cord too tightly with excessive stress on the cord may cause cord damage. A damaged cord is an electrical shock hazard and could cause personal injury or damage.

OPERATING INSTRUCTIONS

CAUTION
Moving parts! To reduce the risk of personal injury, DO NOT touch the brush roll when the vacuum is on. Contacting the brush roll while it is rotating can cut, bruise or cause other injuries. Always turn it off after operation. Use caution when operating near children or pets.

POWER CORD – RELEASE & USE

1. Turn the upper cord hook to either side and down to release the power cord.
   WARNING
   To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

2. Detach the power cord plug from the power cord.

3. Be sure the power cord is locked into the upper locking notch as shown. This will help manage the power cord when operating the vacuum cleaner.

4. Plug the power cord plug into an outlet located near the floor.
   WARNING
   Personal Injury and Product Damage Hazard
   · When any abnormality/failure occurs, stop using the product immediately and disconnect the power plug.
   · DO NOT use outlets above counters. Damage from cord to items in the surrounding area could occur.

5. Press the On/Off switch to turn the vacuum cleaner on.

6. Once you have completed vacuuming, press the On/Off switch; unplug the power cord plug from the outlet.

7. To restore the power cord after use, turn the upper cord hook to the upright position. Then wrap the cord loosely around cord hooks.

WARNING
Electrical Shock and Personal Injury Hazard
Wrapping the cord too tightly puts stress on the cord and can cause cord damage. A damaged cord is an electrical shock hazard and could cause personal injury or damage.

OPERATION MODES

UPRIGHT MODE
NOTE: Make sure the vacuum cleaner is completely assembled and the dust cup is empty before using. Do not operate a vacuum cleaner without filters in place.

1. Release the handle by placing your foot on the nozzle and pulling it back to change the handle position.

2. Turn on the vacuum cleaner by pressing the On/Off switch to the “I” position for cleaning bare floors and small area rugs.
   NOTE: The brush roll does not rotate when the vacuum cleaner is in the “I” position.

3. Press the switch to the “II” position for cleaning carpets or rugs.
   NOTE: The brush roll rotates when the vacuum cleaner is in the “II” position.
   CAUTION
   Do not allow the vacuum cleaner to remain in one spot for any length of time when the brush roll is turning. Damage to the carpet may occur.

4. Once the vacuum is on, operate the vacuum cleaner by tilting the wand back towards you and the nozzle is flush with the floor surface.
   NOTE: Brushroll does not rotate in either mode when the handle is in a fully upright position.

5. Once you have completed vacuuming, switch to the “O” position and unplug the power cord from the power outlet.
   NOTE: Select the right mode when using this vacuum cleaner. Do not press the switch to the “II” position when cleaning the bare floor, otherwise, it will damage the floor.

BRUSHROLL INDICATOR LIGHT

the vacuum, and remove any blockages in the nozzle.
No Light| The brush roll is off.

ABOVE FLOOR MODE

1. Place the vacuum cleaner in the upright locked position.

2. Press the wand release button and lift up the wand for above-floor cleaning.

3. Choose the desired attachment and insert it into the wand.

4. Turn on the vacuum cleaner by pressing the switch to the “I” position.

5. Once you have completed vacuuming, switch to the “O” position and unplug the power cord from the power outlet.
   NOTE: The attachment also can insert directly into the handle for above floor cleaning.

OPERATION MODES

CAUTION
When using attachments, be careful not to over-extend the flexible hose when reaching. Trying to reach beyond the hose stretch capability could cause the vacuum cleaner to tip over.
CAUTION
DO NOT pull the vacuum cleaner around the room by the hose. Property damage or personal injury could result.

LIFT-UP MODE

1. Place the vacuum cleaner in the upright locked position.

2. Press the motorized nozzle release pedal with the foot to detach and raise the vacuum body from the motorized nozzle for portable carry.

3. Press the wand release button and lift up the wand for cleaning stairs or other hard-to-reach places.
   NOTE: Make sure the power cord is released from the cord hooks before lifting up the wand.

4. Choose the desired attachment and insert it into the wand.
   

5. Turn on the vacuum cleaner by pressing the switch to the “I” position.

6. Once you have completed vacuuming, switch to the “O” position and unplug the power cord from the power outlet.
   NOTE: The attachment also can insert directly into the handle.

CAUTION
When using attachments, be careful not to over-extend the stretch hose when reaching. Trying to reach beyond the hose stretch capability could cause the vacuum cleaner to tip over.
CAUTION
DO NOT pull the vacuum cleaner around the room by the hose. Property damage or personal injury could result.

ATTACHMENTS

All included attachment tools can be inserted into either the handle or the wand.

3-IN-1 COMBINATION TOOL
The 3-in-1 combination tool can be attached to the end of the handle and the wand. Slide the collar of the tool over the open end of the handle or wand.
Use the 3-in-1 combination tool in crevice tool mode for cleaning in tight spaces such as furniture, between cushions, and stairs. See ATTACHMENT USE TABLE (page 15).

Set the combination tool in dusting brush mode by pressing the release button and sliding the dusting brush side of the brush tool to the end of the combination tool.
Use in dusting brush mode for cleaning loose surfaces such as drapes. See ATTACHMENT USE TABLE (page 15).

Press the release button to remove the brush tool. Set the combination tool in upholstery brush mode as shown. Use in upholstery brush mode for cleaning fabric surfaces such as fabric sofas. See ATTACHMENT USE TABLE (page 15).

To return the combination tool to crevice tool mode, press the release button and slide the brush tool down the combination tool.
UPHOLSTERY TOOL
The upholstery tool can be attached to the end of the handle and the wand. Slide the collar of the tool into the open end of the handle or wand.
Use the upholstery tool for cleaning fabric surfaces such as fabric sofas and bedsheets. See ATTACHMENT USE TABLE (page 15).

CAUTION
Use attachments when the vacuum cleaner is upright.

ATTACHMENT USE TABLE

CLEANING AREA ✓ = Applicable

ATTACHMENT| Furniture| Between Cushions| Drapes| Stairs| Baseboards
Carpet Bare
CREVICE TOOL| ✓| ✓| | ✓| ✓| ✓
DUSTING BRUSH| ✓| | ✓| ✓| ✓| ✓
UPHOLSTERY BRUSH| ✓| | ✓| | |
UPHOLSTERY TOOL| ✓| | ✓| | |

*Always clean attachments before using on fabrics.

PERFORMANCE/SAFETY FEATURES

THERMAL PROTECTOR
This vacuum cleaner has a thermal protector which automatically trips to protect the vacuum cleaner suction motor. If a clog prevents the normal flow of air to the motor, the thermal protector turns the motor off automatically. This allows the motor to cool in order to prevent possible damage to the vacuum cleaner.
To reset the thermal protector: Turn the vacuum cleaner off and unplug the power cord from the outlet to allow the vacuum cleaner to cool and the thermal protectors to reset.

CAUTION
Always return the vacuum cleaner to the upright position before using the hose and attachments. Failure to do so may result in overheating of the brush roll motor and can cause the thermal protectors to trip.

Check for and remove clogs, and empty the dust cup if necessary. Also, check and clean any clogged filters. Wait approximately 50 minutes before restarting the vacuum cleaner.

BRUSHROLL RESET
The brush roll has built-in protection against motor damage should the brush roll jam. If the brush roll slows down or stops, the brush roll overload protector shuts off the brush roll motor and the brush roll indicator light emits red light. The vacuum cleaner suction motor will continue to run.

To correct the problem: Turn off and unplug the vacuum cleaner, remove the obstruction, then turn on the vacuum cleaner again. The brush roll indicator light will be off.
NOTE: Once the brush roll motor shuts down, clear the jam from the brush roll and then restart the vacuum cleaner. If the problem persists, contact the vacuum cleaner helpline for assistance.

SUCTION CONTROL
To assist with the push/pull force of the vacuum on surfaces like a thick carpet, the suction control valve can be opened to help reduce suction. Note that for best cleaning results, the suction control valve must be fully closed.

• Slide to “Min” to open the suction control and decrease suction. Opening control decreases suction for draperies and lightweight rugs.
• Slide to “Max” to close the suction control and increase suction. Closing control increases suction for upholstery and carpets.

VACUUM MAINTENANCE AND CARE

Always follow all safety precautions when performing maintenance to the vacuum cleaner.
WARNING
Electrical Shock and Personal Injury Hazard
Disconnect the electrical supply before servicing or cleaning the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from a vacuum cleaner suddenly starting.

CLEANING EXTERIOR AND ATTACHMENTS

1. Turn off and unplug the vacuum cleaner. DO NOT drip water on a vacuum cleaner.
2. To clean the exterior, or to reduce static electricity and dust build-up, wipe the outer surface with a clean, soft cloth that has been dipped in a solution of mild liquid detergent and water, then wrung dry. Wipe dry after cleaning.

NOTE: Wash attachments in warm soapy water, rinse, and air dry. Do not clean in the dishwasher.

CAUTION
Do not use attachments if they are wet. Attachments used in dirty areas, such as under a refrigerator, should not be used on other surfaces until they are washed. They could leave marks.

VACUUM CLEANER STORAGE

WARNING
Electrical Shock and Personal Injury Hazard
Wrapping the cord too tightly puts stress on the cord and can cause cord damage. A damaged cord is an electrical shock hazard and could cause personal injury or damage.

1. Place attachments in storage position if necessary (see page 9).
2. Gather the cord and wrap it loosely around the upper and lower cord hooks. Lock the plug retainer onto the power cord.
3. Store the vacuum cleaner in a dry, indoor area, on the floor with the handle locked in the upright position.

EMPTYING DUST CUP

WARNING
Always unplug the power cord from the electrical outlet before performing any service on a vacuum cleaner.
NOTE: For best performance, empty the dust cup after every use. Never operate a vacuum cleaner without a dust cup and filters in place.

1. Press the dust cup release button to remove the dust cup from the main body.
   

2. Remove any clogs that might be located in the suction port.
   

3. Position the dust cup area of the vacuum over a waste receptacle. Press down on the dust release button to open the dust cup lid and allow contents to drop into a waste receptacle.
   

4. Shake the dust cup to release any debris that might hang in the pre-filter.

5. Reinstall and insert the dust cup into the slots on the bottom of the main body, then press the dust cup into the locked slot and click it into place.
   

PRE-FILTER CLEANING

The pre-filter is located inside the dust cup. Clean the pre-filter as needed to optimize suction power.

1. Remove the dust cup as outlined in the EMPTYING DUST CUP (page 18).
   NOTE: Make sure the dust cup is free of debris before opening.

2. Press the dust cup lid release button, and open the lid.
   

3. Clean the pre-filter by gently tapping over a trash container. Tap on several sides to ensure the best cleaning.

4. Reinstall the dust cup into the main body. See installation instructions in the EMPTYING DUST CUP (page 18).

FOAM AND FELT FILTERS CLEANING

It is recommended to clean the foam and felt filters with cold water every three months.
NOTE: When the cleaning of filters no longer restores vacuum cleaner suction to full power, or the filters are worn or broken, replace the filters. To purchase filters, call 1-877-531-7321 (US) / 1-844608-3081 (CA).
Regularly clean and replace the filters to keep the vacuum’s suction power optimal.

1. Remove the dust cup as outlined in the EMPTYING DUST CUP (page 18).

2. Remove the foam and felt filters.
   

3. Wash with cold water only. DO NOT use detergent or soap. Squeeze by hand and allow to air dry. Allow all filters to dry 24 hours before putting back into vacuum cleaner.
   NOTE: DO NOT operate without foam and felt filters installed.
   DO NOT wash in the dishwasher.
   DO NOT install foam and felt filters if damp.

4. Replace foam and felt filters in the vacuum cleaner.
   

5. Reinstall the dust cup. See EMPTYING DUST CUP (page 18).

HEPA MEDIA EXHAUST FILTER CLEANING

It is recommended to clean the HEPA media exhaust filter with cold water every year.
NOTE: When the cleaning of the filter no longer restores vacuum cleaner suction to full power, or the filter is worn or broken, replace the exhaust filter. To purchase the exhaust filter, call 1-877-531-7321 (US) /1-844-608-3081 (CA).

1. Remove the exhaust filter cover by pulling the tab outward at the bottom of the cover.

2. Press the release tab and remove the HEPA media exhaust filter from the vacuum cleaner.
   

3. Wash with cold water only. DO NOT use detergent or soap. Allow to air dry. Allow parts to dry 24 hours before putting them back into the vacuum cleaner.
   NOTE: DO NOT operate without an exhaust filter installed.
   DO NOT wash in the dishwasher.
   DO NOT install the filter if damp.

4. Reinstall the HEPA media exhaust filter into the vacuum cleaner until a click is heard.

5. Insert the exhaust filter cover tabs into the upper slots and lock the exhaust filter cover into place by pressing the lower part of the cover until a click is heard.
   NOTE: Make sure the exhaust filter cover is properly installed.

brush roll CLEANING

WARNING
Always unplug the power cord from an electrical outlet before performing maintenance on the vacuum cleaner.
To maintain efficient cleaning, the brush roll must be kept free of carpet fiber, string, or hair build-up. If the brush roll is jammed, unplug and turn the vacuum cleaner over and check the brush roll for fiber and hair buildup. Use scissors to remove any build-up entangled around the brush roll. Cleaning the brush roll periodically is recommended for the best performance.

REMOVING CLOGS

WARNING
Disconnect the electrical supply before removing clogs. Failure to do so could result in electrical shock or personal injury.

CHECKING FLEXIBLE HOSE & WAND FOR **CLOGS**
If there is noticeable abnormal noise when using the vacuum or the suction power suddenly drops, it is necessary to check the air path for clogs. Frequently check air path to make sure it is free of obstructions.

1. Remove the flexible hose ends from the main body and the handle by pressing the hose release buttons.
   

2. Release the wand from the body and make sure that attachments are removed from the wand.

3. Check and remove any clogs in the flexible hose and the wand.

4. Reinstall the wand and the flexible hose to the vacuum cleaner. See ASSEMBLY (page 8).

CHECKING CONNECTION HOSE FOR CLOGS

1. To separate the body from the nozzle, press the motorized nozzle release pedal with your foot and lift up the body.
2. Check and remove any clogs in the connection hose.
3. Reattach the nozzle onto the vacuum body.

TROUBLESHOOTING

Review this table to find do-it-yourself solutions for minor performance problems. Any service needed, other than maintenance described in this Use & Care Guide, should be performed by a qualified service agent.
WARNING
Disconnect the electrical supply before performing maintenance on the vacuum cleaner. Failure to do so could result in electrical shock or personal injury.

press the On/Off switch to the “I” or “II” position.
The On/Off switch is not pressed to start the vacuum cleaner.| Press the On/Off switch to the “I” or “II” position.
Defective wall outlet.| Check with a good appliance or lamp. Be sure the power cord plug is fully plugged into a good wall outlet.
The vacuum body is overheated.| Unplug the power cord and let the vacuum cool down for 50 minutes.
The motor is damaged.| Call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
Poor job of dirt pick-up.| The hose and attachments are not installed correctly.| Check the hose and attachments for the correct installation and ensure they are snapped firmly in place.
The dust cup is not installed correctly.| Check the dust cup for correct installation and ensure it is snapped firmly in place.
Full or clogged dust cup.| Empty the dust cup (page 18).
There is a clog in the flexible hose or connection hose of the vacuum cleaner.| Check and remove all clogs. Follow the instructions on pages 22-23.
Suction control is in open position.| Adjust the suction control to increase suction. Follow the instructions on page 16.
The foam filter, felt filter or HEPA media exhaust filter needs to be cleaned or replaced.| Clean or replace the foam filter, felt filter or HEPA media exhaust filter. Follow the foam filter and felt filter cleaning or HEPA media exhaust filter cleaning instructions on pages 19-21.
The flexible hose is worn.| Replace the hose assembly. To purchase parts, call 1-877-531-7321 (US) / 1-844-608-3081 (CA).
The connection hose is worn.| Call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
The brush roll is worn.| Call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
Dust escapes from the vacuum.| The dust cup is not installed correctly.| Position dust cup correctly and snap firmly in place.
---|---|---
HEPA media exhaust filter is installed incorrectly.| Check exhaust filter for correct installation. Follow the instructions on pages 20-21.
Foam filter felt filter or HEPA media exhaust filter is worn or broken.| Check and replace the foam filter, felt filter or HEPA media exhaust filter. To purchase parts, call 1-877-531-7321 (US) / 1-844-608-3081 (CA).
The brushroll does not turn.| The handle is in a fully upright position.| Move the handle from the fully upright position.
Select the wrong mode.| Press the switch to the “II” position to start the brush roll.
The brushroll is jammed.| Remove obstruction. Follow the instructions on page 22.
The brushroll is not installed correctly.| Call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
The belt is not routed correctly.| Call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
The belt is worn or broken.| Call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
Fault in PCB section of the motorized nozzle.| Call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
The overheat protector of the motorized nozzle is activated.| Wait for the motorized nozzle to cool down, and then restart.
Airflow restricted with attachments in use; sound changes.| The exhaust filter cover is installed
incorrectly.| Position exhaust filter covers correctly and snap firmly into place. Follow the instructions on pages 20-21.
Airpath is blocked.| Check for and remove any clogs and clean the air path. Follow the instructions on pages 22-23.
Attachments in use restrict airflow.| Check attachments for fuzz, lint, pet hair or other debris.
The vacuum turns off on its own.| The power cord plug is loose from
the outlet when using the vacuum.| Reinsert the power cord plug fully into the outlet. Avoid pulling or dragging the power cord when using the vacuum.
The thermal protector is activated.| Turn the vacuum cleaner off and unplug it. Check the air path and dust cup. Allow the vacuum cleaner to cool for a minimum of 50 minutes. Plug in the vacuum and turn it on.
The motor is damaged.| Call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
The brush roll indicator light emits red.| There is a jam in the brush roll area.| Turn off and unplug the vacuum. Remove any blockages in the brush roll. See page 22.
The brush roll is worn or broken.| Call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.

Vacuum Cleaner Help Line
Assistance telephonique pour les aspirateurs
US: 1-877-531-7321 CA: 1-844-608-3081 8:00 am — 5:00 pm ET M-F
De 8 h a 17 h HE lun a yen
Model/Modelo/Modèle: DU4080
Vacuum Cleaner Help Line:
1-877-531-7321 (US) / 1-844-608-3081 (CA)
8:00am-5:00pm EST, M-F
www.kenmorefloorcare.com

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