Fanvil FDMS Device Management System Software Update User Guide

June 12, 2024
Fanvil

FDMS Update Guide

FDMS Device Management System Software Update

Note:

  1. The following steps are performed under the administrator account.

  2. This document is only for customers who have installed V2.4 FDMS and need to upgrade to the latest version

  3. Unzip the patch file provided by Fanvil, which contains the following;
    Fanvil FDMS Device Management System Software Update -

  4. Login FDMS and click “Stop OTS” and “ Stop DOS” service;
    Fanvil FDMS Device Management System Software Update -
fig1

  5.  In the “System Manage–> Settings”, upgrade “FdmsUpdater.zip” in “Application Upgrade” module;
    Fanvil FDMS Device Management System Software Update -
fig2

  6. After the upgrade is completed, in the System Manage–> Settings, upgrade “FDMS-Patch-xxxxxxx.zip” in the “System Upgrade” module;
    Note: Don’t check System Transfer.
    Fanvil FDMS Device Management System Software Update -
fig3

  7. After the system upgrade, the system will display “login timeout” to log out of the administrator account.

  8. Login the system administrator account again, in the System Manage–> Settings, check “Force Update” and upgrade “Fdms_Client.zip” in the “FDMS client Setting”module;
    Fanvil FDMS Device Management System Software Update -
fig4

  9. In the System Manage–> Settings,Upgrade two services: Overdue Data Transfer Service (OverdueTracker. Zip) and Device Orientate service (DeviceOrientator. zip) in the “Service Upgrade” module;
    Fanvil FDMS Device Management System Software Update -
fig5

  10. After all upgrades are completed, login to view the latest version of the current system;
    Fanvil FDMS Device Management System Software Update -
fig6

Fanvil Technology Co., Ltd Ado: Level 3. Block A. Gaoxinqi 3uilding,Anhea Industrial Park, Qianjin 1 Road, 35th District, BaciAn, Shcrizhen, 519101 P.R. Tcl: 86 755 2640 2199 Fax:+86 755 2640 2518 Emali: sales@farivil.com www.tarvil.com

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