PHILIPS 27 7000 Series 4K UHD Monitor User Manual

PHILIPS 27 7000 Series 4K UHD Monitor

Product Information
The product is a monitor from the Philips 7000 Series with model number 27E2F7901. It comes with a user manual in English and offers customer care and warranty support. The monitor has various features and functionalities, including image optimization, power delivery, and smart power, designs to prevent computer vision syndrome (CVS), and power management. It also has technical specifications such as resolution and preset modes.

Product Usage Instructions
Important
Before using the monitor, it is essential to read the user manual provided. The manual contains important information and notes on how to operate the monitor effectively.

Safety Precautions and Maintenance

• Use only the controls, adjustments, and procedures specified in the user manual to avoid exposure to shock, electrical hazards, or mechanical hazards.
• When connecting and using the computer monitor, carefully follow the instructions provided in the user manual.
• Excessive sound pressure from earphones or headphones can cause hearing loss. Adjust the equalizer to a suitable level to prevent high sound pressure levels.

Important Information for Burn-in/Ghost Image

• To prevent severe burn-in, afterimage, or ghost image symptoms that cannot be repaired, activate a screen saver or use a periodic screen refresh application.
• Failure to do so may result in damage that is not covered under your warranty.

Service
If the monitor does not operate normally or if you are unsure about the appropriate procedure after following the operating instructions in the manual, consult a service technician.

Setting up the Monitor

• Follow the installation instructions provided in the user manual to set up the monitor properly.
• Learn how to operate the monitor by referring to the instructions in the manual.
• The monitor also features MultiClient Integrated KVM, MultiView, and VESA mounting options. Refer to the respective sections in the manual for detailed instructions on using these features.

Image Optimization
The monitor offers various image optimization features such as SmartImage, SmartContrast, customizing color space and value, adaptive sync, daisy-chain function, and HDR. Refer to the manual for instructions on utilizing these features effectively.

Power Delivery and Smart Power
The monitor provides power delivery and smart power functionalities. The user manual provides instructions on how to utilize these features efficiently.

Designs to Prevent Computer Vision Syndrome (CVS)
The monitor incorporates designs to prevent CVS. Refer to the manual for details on how to optimize your viewing experience and reduce eye strain.

Technical Specifications
The user manual includes technical specifications such as resolution and preset modes. Review these specifications for a better understanding of the monitor’s capabilities.

Power Management
Learn about power management options available for the monitor by referring to the respective section in the manual.

Customer Care and Warranty
For any customer care or warranty-related queries, refer to the dedicated sections in the user manual for detailed information.

Troubleshooting and FAQs

• If you encounter any issues with the monitor, refer to the troubleshooting section in the manual for possible solutions.
• General FAQs and Multiview FAQs are also provided in the manual to address common queries and provide additional guidance.

For further support and to register your product, visit www.philips.com/welcome.

Important
This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor. The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model and production number of the product.

Safety Precautions and maintenance
Warnings
Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards. Read and follow these instructions when connecting and using your computer monitor. Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level.

Operation

• Please Keep the monitor out of direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.

• Keep the display away from oil. Oil may damage the plastic cover of the display and void the warranty.

• Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor’s electronics.

• Do not block the ventilation holes on the cabinet.

• When positioning the monitor, make sure the power plug and outlet are easily accessible.

• If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.

• Please use the approved power cord provided by Philips all the time.

• If your power cord is missing, please contact with your local service center. (Please refer to the Service contact information listed in the Important information manual.)

• Operate under the specified power supply. Be sure to operate the monitor only with the specified power supply. Use of an incorrect voltage will cause malfunction and may cause fire or electric shock.

• Do not disassemble the AC adapter. Disassembling the AC adapter may expose you to the danger of fire or electric shock.

• Protect the cable. Do not pull or bend the power cable and signal cable. Do not place the monitor
  or any other heavy objects on the cables, if damaged, the cables may cause fire or electric shock.
  Do not subject the monitor to severe vibration or high-impact conditions during operation.

• To avoid potential damage, for example, the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will not be covered under warranty.

• Do not knock or drop the monitor during operation or transportation.

• The USB Type-C port could only be connected to specific equipment with fire enclosure in compliance with IEC 62368-1 or IEC 60950-1.

• Excessive usage of the monitor can cause eye discomfort, it’s better to take shorter breaks more often at your workstation than longer breaks and less often; for example, a 5-10 minute break after 50-60-minute continuous screen use is likely to be better than a 15-minute break every two hours. Try to keep your eyes from eye strain while using the screen for a constant period of time by :

• Looking at something varying distances after a long period of focusing on the screen.

• Conscious Blinking often while you work.

• Gently close and roll your eyes to relax.

• Reposition your screen to the appropriate height and angle according to your height.

• Adjust the brightness and contrast to the appropriate level.

• Adjust the environment lighting similar to that of your screen brightness, and avoid fluorescent lighting and surfaces that don’t reflect too much light.

• Seeing a doctor if your symptoms.

Maintenance

• To protect your monitor from possible damage, do not put excessive pressure on the LCD panel.
• When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.
• Oil-based cleaning solutions may damage the plastic parts and void the warranty.
• Unplug the monitor if you are not going to use it for an extensive period of time.
• Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off.
• However, never use organic solvents, such as alcohol, or ammonia-based liquids to clean your monitor.
• To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment.
• If your monitor gets wet, wipe it with a dry cloth as soon as possible.
• If a foreign substance or water gets in your monitor, please turn the power off immediately and disconnect the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.
• Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.
• In order to maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.
  • Temperature: 0-40°C 32-104°F
  • Humidity: 20-80% RH

Important information for Burn-in/Ghost image

• Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn-in”, also known as “after-imaging” or “ghost imaging”, on your screen.
• “Burn-in”, “after-imaging”, or “ghost imaging” is a well-known phenomenon in LCD panel technology.
• In most cases, the “burn-in” “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.

Warning
Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

Service

• The casing cover should be opened only by qualified service personnel.
• If there is any need for any document for repair or integration, please contact your local service center. (Please refer to the Service contact information listed in the Important information manual.)
• For transportation information, please refer to “Technical Specifications”.
• Do not leave your monitor in a car/trunk under direct sunlight.
• Note Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.

Notational Descriptions
The following subsections describe the notational conventions used in this document.

Notes, Cautions, and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:

Note

This icon indicates important information and tips that help you make better use of your computer system.

Caution

This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.

Warning

This icon indicates the potential for bodily harm and tells you how to avoid the problem.

Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.

Disposal of product and packing material

Waste Electrical and Electronic Equipment-WEEE

This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for the disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product. Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of. All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials. Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.

Taking back/Recycling Information for Customers
Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization’s products, services, and activities. From the planning, design, and production stages, Philips emphasizes the importance of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back programs with the contractor company. Your monitor is manufactured with high-quality materials and components that can be recycled and reused.

To learn more about our recycling program please visit http://www.philips.com/a-w/about/sustainability.html

Setting up the monitor
Installation
Package contents

Different according to region.

Note
Use only the AC/DC adapter model: FSP180-AJBN3-T

Install the base
Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.

1. Hold the stand with both hands.
2. Gently attach the base to the stand.
3. Use your fingers to tighten the screw located at the bottom of the base.
4. Gently attach the stand to the VESA mount area until the latch locks the stand.
5.  After standing installation, hold the stand with both hands, then lift the monitor.

Connecting to your PC

1. AC/DC power input
2. HDMI input
3. DisplayPort input
4. DisplayPort output
5. USBC1 (PD 96W)
6. USBC2 upstream (DATA)
7. USBC3 downstream (15W)
8. USB downstream/USB fast charger
9. USB downstream
10. USB downstream
11. USB downstream
12. Audio Out

Connect to PC

1. Connect the power cord to the back of the display firmly.
2. Turn off your computer and unplug its power cable.
3. Connect the monitor signal cable to the video connector on the back of your computer.
4. Plug the power cord of your computer and your monitor into a nearby outlet.
5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.
6. USB hub To comply with International Energy standards, the USB hub/ports of this monitor is disabled during Standby and Off modes. Connected USB devices will not work in this state.
7. To permanently put the USB function in the “ON” state, please go to OSD Menu, then select “USB standby mode”, and switch it to the “ON” state. Somehow if your monitor reset to factory setting, ensure to select “USB standby mode” to “ON” state in the OSD menu.
8. USB charging This monitor has USB ports capable of standard power output including some with USB Charging function (identifiable with power icon ). You can use these ports to charge your Smartphone or power your external HDD, for example. The monitor must be powered ON at all times to be able to use this function.
9. Some select Philips monitors may not Power or Charge your device when it enters to “Sleep/Standby” mode (White power LED blinking). In that case, please enter to OSD Menu and select “USB Standby Mode”, then, turn the function to “ON” mode (default=OFF). This will then keep the USB power and charging functions active even when the monitor is in sleep/Standby mode.

Note
If you Turn OFF your monitor via the power switch at any given time, all the USB ports will power OFF.

Warning
USB 2.4Ghz wireless devices, such as wireless mice, keyboards, and headphones, maybe have interference by the high-speed signal of USB 3.2 devices, which may result in a decreased efficiency of the radio transmission. Should this happen, please try the following methods to help reduce the effects of interference. Try to keep USB 2.0 receivers away from USB 3.2 connection port. Use a standard USB extension cable
or USB hub to increase the space between your wireless receiver and the USB 3.2 connection port.

Operating the monitor

Description of the control buttons Description of the On-Screen Display What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user-friendly on-screen display interface is shown as below: Basic and simple instructions on the control keys To access the OSD menu on this Philips Display simply use the single toggle button at the bottom of the Display bezel. The single button operates like a joystick. To move the cursor, simply toggle the button in four directions. Press the button to select the desired option. The OSD Menu Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.

Resolution notification
This monitor is designed for optimal performance at its native resolution, 3840 x 2160. When the monitor is powered on at a different resolution, an alert is displayed on the screen: Use 3840 x 2160 for best results. Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.

Firmware
The over-the-air (OTA) firmware update is through the SmartControl software and is easily downloadable through the Philips website. What does SmartControl do? It is additional software that helps control the photo, audio, and other on-screen graphic settings of the monitor. In the “Setup” section, you can check which firmware version you currently have and if you need to upgrade or not. In addition, it is important to note that
the firmware upgrades must be done through the SmartControl software. It is necessary to be connected to a network when updating the firmware on SmartControl over-the-air (OTA).

Physical Function
Warning
To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

MultiClient Integrated KVM

What is it?
With a MultiClient Integrated KVM switch, you can control two separate PCs with one monitor-keyboard-mouse set up.

How to enable MultiClient Integrated KVM
With the built-in MultiClient Integrated KVM, the Philips monitor allows to quickly switch your peripherals back and forth between two devices through the OSD menu setting. Use USBC and HDMI or DP as input, then use USB C as USB upstream Please follow the steps for the settings. Connect the USB upstream cables from your dual devices to the“USB C” and “USB up” ports of this monitor at the same time. Connect peripherals to the USB downstream port of this monitor Enter to OSD menu. Go to the KVM layer and select “Auto”, “USB C” or “USB up” to switch the control of peripherals from one device to another. Simply repeat this step for switching the control system using one set of peripherals.

Use DP and HDMI as input then use USB C as USB upstream. Please follow the steps for the settings. Connect the USB upstream cable from your duel devices to the “USB C” and “USB up” port of this monitor at the same time. The dual PC setup should look like this:
PC1: USB up as upstream and HDMI or DP cable for both video and audio transfer.
PC2: USB C as upstream (USB C-A) and DP or HDMI for both video and audio transfer.
For your convenience. Please use the table below as a reference. Connect peripherals to the USB downstream port of this monitor. 3. Enter to OSD menu. Go to the KVM layer and select “USB C” to switch the control of
peripherals from one device to another. Simply repeat this step for switching the control system using one set of peripherals.

Note
You can also adopt “MultiClient Integrated KVM” in PBP mode, when you enable PBP, you can see two different sources projected to this monitor side by side simultaneously. “MultiClient Integrated KVM” enhances your operation by using one set of peripherals to control between in two systems through the OSD menu setting. Follow step 3 as mentioned above.

MultiView

What is it?
Multiview enables active dual to connect and view so that you can work with multiple devices like PC and Notebook side-by-side simultaneously, making complex multi-tasking works a breeze.

Why do I need it?
With the ultra-high-resolution Philips MultiView display, you can experience a world of connectivity in a comfortable way in the office or at home. With this display, you can conveniently enjoy multiple content sources on one screen. For example, You may want to keep an eye on the live news video feed with audio in the small window while working on your latest blog, or you may want to edit an Excel file from your
Ultrabook, while logged into secured company intranet to access files from a desktop.

How to enable MultiView by OSD menu?

Toggle to the right to enter OSD Menu Screen. Toggle to up or down to select the main menu [PIP / PBP], then toggle to the right to confirm. Toggle to up or down to select [PIP / PBP Mode], then toggle to the right. Toggle to up or down to select [PIP], [PBP], then toggle to the right to confirm your selection. Now you can move backward to set the [PIP / PBP Input], [PIP Size], [PIP
Position] or [Swap].  Toggle to the right to confirm your selection.

MultiView in OSD menu
PIP / PBP Mode: There are two modes for MultiView: [PIP] and [PBP]. [PIP]: Picture in Picture When the sub-source is not detected:

Note
The black strip shows on the top and the bottom of the screen for the correct aspect ratio when in the PBP mode. If you expect to see full-screen side-by- side, adjust your device’s resolutions as pop-up attention resolution, you will able to see 2 devices’ source screen project to this display side by side without black strips. Note the analog signal is not support this full screen in PBP mode. PIP / PBP Input: There are three different video inputs to choose as the sub-display source: [HDMI 2.0], [DisplayPort], and [USB C]. Please refer below table for compatibility of the main/sub-input source. PIP Size: When PIP is activated, there are three sub-window sizes to choose from: [Small], [Middle], [Large]. PIP Position: When PIP is activated, there are four sub-window positions to choose Swap: The main picture source and the sub- picture source are swapped on the display. Swap A and B sources in [PIP] mode

Note
When you do the SWAP function, the video and its audio source will swap at the same time. Remove the Base Assembly for VESA Mounting Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury.

1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen
2. While keeping the release button pressed, tilt the stand and slide it out.

Note
This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface. VESA Mounting Screw M4. Always contact the manufacturer for wall-mount installation.

Note
Please purchase the appropriate wall mount; otherwise, the distance between the back-plug-in signal cable and the wall would be too short. Display design may differ from those illustrated in this manual.

Warning
To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.  Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

Image Optimization

SmartImage
What is it?
SmartImage provides presets that optimize display for different types of content, dynamically adjusting brightness, contrast, color and sharpness in real time. Whether you’re working with text applications, displaying images or watching a video, Philips SmartImage delivers great optimized display performance.

Why do I need it?
You want a display that delivers an optimized display all your favorite types of content, SmartImage software dynamically adjusts brightness, contrast, color and sharpness in real-time to enhance your display viewing experience.

How does it work?
SmartImage is an exclusive, leading-edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast, color saturation and sharpness of images to enhance the contents being displayed – all in real-time with the press of a single button.

How to enable SmartImage?
Toggle to the left to launch the SamrtImage on-screen display Toggle to up or down to select among EasyRead, Office, Photo, Movie, Game, Economy, LowBlue Mode, SmartUniformity, D-Mode, Off. 3. The SmartImage on-screen display will remain on screen for 5 seconds, or you can also press “OK” to make confirmation. There are multiple modes to select: EasyRead, Office, Photo, Movie, Game, Economy, LowBlue Mode, SmartUniformity, D-Mode, Off.

EasyRead: Helps improve the reading of text-based applications like PDF ebooks. By using a special algorithm that increases the contrast and boundary the sharpness of text content, the display is optimized for a stress-free reading by adjusting the brightness, contrast, and color temperature of the monitor. Office: Enhances text and dampens brightness to increase readability and reduce eye strain. This mode significantly enhances readability and productivity when you’re working with spreadsheets, PDF files, scanned articles or other general office applications. Photo: This profile combines color saturation, dynamic contrast, and sharpness enhancement to display photos and other images with outstanding clarity in vibrant colors all without artifacts and faded colors.

Movie: Ramped-up luminance, deepened color saturation, dynamic contrast, and razor-sharpness display every detail in darker areas of your videos without color washout in brighter areas maintaining a dynamic natural values for the ultimate video display.  Game: Turn on the overdrive circuit for the best response time, reduce jaggily edges for fast-moving objects on the screen, and enhance the contrast ratio for the bright and dark scheme, this profile delivers the best gaming experience for gamers.

Economy: Under this profile, brightness, and contrast are adjusted and backlighting is fine-tuned for just the right display of everyday office applications and lower power consumption. LowBlue Mode: LowBlue Mode for easy- on-the-eyes productivity Studies have shown that just as ultraviolet rays can cause eye damage, shortwave length blue light rays from LED displays can cause eye damage and affect vision over time. Developed for well-being, the Philips LowBlue Mode setting uses smart software technology to reduce harmful shortwave blue light.

SmartUniformity: Fluctuations in brightness and color on different parts of a screen are a common phenomenon among LCD monitors. Typical uniformity is measured around 75-80%. By enabling the Philips SmartUniformity feature, display uniformity is increased to above 95%. This produces more consistent and true images. D-Mode: DICOM mode, enhance greyscale level performance. Off: No optimization by SmartImage. When this display receives an HDR signal from the connected device, select a picture mode that best fits your needs. There are multiple selections: HDR HLG, HDR Vivid, HDR Movie, DisplayHDR 400,
Personal, Off.

• HDR HLG: Used for radio and television’s specific HDR format.
• HDR Vivid: Enhancing red, green, and blue for true-to-life visuals.
• HDR Movie: Ideal setting for watching HDR movies. Deliver better contrast and brightness for more realistic and immersing viewing experience.
• DisplayHDR 400: Meet VESA DisplayHDR 400 standard.
• Personal: Customize available settings in the picture menu.
• Off: No optimization by SmartImage HDR

Note
To switch off the HDR function, please disable from the Input device and its content. Inconsistent HDR settings between the input device and monitor may cause
unsatisfying images.

SmartContrast
What is it?
Unique technology that dynamically analyzes displayed content and automatically optimizes a Display’s contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper
and brighter images or dimming backlighting for a clear display of images on dark backgrounds.

Why do I need it?
You want the very best visual clarity and viewing comfort for every type of content. SmartContrast dynamically controls contrast and adjusts backlighting for clear, crisp, bright gaming and video images or displays clear, readable text for office work. By reducing your display’s power consumption, you save on energy costs and extend the lifetime of your display.

How does it work?
When you activate SmartContrast, it will analyze the content you are displaying in real-time to adjust colors and control backlight intensity. This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games. Customize color space and color value You can manually adjust each color value or select the appropriate color space mode to properly display the content you are viewing.

There are multiple selections

• Display-P3: Screen devices, especially suitable for Apple products.

• DCI-P3: Digital cinema projectors, some movies, and games. Photography.

• DCI-P3 (D50): Graphic design and prints. D50 white points.

• sRGB: Most personal computer applications and games, Internet, and web design.

• Adobe RGB: Graphics applications. D65 white points.

• Adobe RGB (D50): Graphics applications. D50 white points.

• Rec. 2020: UHD videos.

• Rec. 709: HD videos.
  Note

• HDR and color space modes cannot be enabled simultaneously. Please disable

• HDR before you select one of the color space modes

Adaptive Sync
PC gaming has long been an imperfect experience because GPUs and monitors update at different rates. Sometimes a GPU can render many new pictures during a single update of the monitor, and the monitor will show pieces of each picture as a single image. This is called “tearing.” Gamers can fix tearing with a feature called “v-sync,” but the image can become jerky as the GPU waits on the monitor to call for an update before delivering new pictures. The responsiveness of mouse input and overall frames per second are reduced with v-sync, too. AMD Adaptive Sync™ technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready, leaving gamers with unbelievably smooth, responsive, tearing-free games. Followed by the graphic card that is compatible.

Operating system

• Windows 11/10/8.1/8
• Graphic Card: R9 290/300 Series & R7 260 Series
• AMD Radeon R9 300 Series
• AMD Radeon R9 Fury X
• AMD Radeon R9 360
• AMD Radeon R7 360
• AMD Radeon R9 295X2
• AMD Radeon R9 290X
• AMD Radeon R9 290
• AMD Radeon R9 285
• AMD Radeon R7 260X
• AMD Radeon R7 260
• Processor A-Series Desktop and
• Mobility APUs
• AMD A10-7890K
• AMD A10-7870K
• AMD A10-7850K
• AMD A10-7800
• AMD A10-7700K
• AMD A8-7670K
• AMD A8-7650K
• AMD A8-7600
• AMD A6-7400K
• AMD RX 6500 XT
• AMD RX 6600 XT
• AMD RX 6700 XT
• AMD RX 6750 XT
• AMD RX 6800
• AMD RX 6800 XT
• AMD RX 6900 XT

Daisy-chain function
DisplayPort Multi-Stream feature enables multiple monitor connections. This Philips display is equipped with a DisplayPort interface and DisplayPort over USBC which enables daisy-chaining to multiple displays.
Now you can daisy chain and use multiple monitors via a single cable from one display to the next. To daisy-chain monitors, first to check below: Make sure the GPU on your PC support DisplayPort MST (Multi-stream transport).

Note
The maximum number of connectible monitors may vary depending on GPU performance. Please check with your graphic card vendor and always update your graphic card driver. DisplayPort multi-streaming over DisplayPort

Note
To check link rate: Press the button, select Setup > information. The screen will show HBR3, otherwise, the link rate is HBR2. To select one of DP Out Multi-stream modes: Press the button, select Setup > DP Out Multi-stream > Extend.

Note
The secondary monitor in the chain must support DisplayPort multi-streaming, and the maximum resolution support is 3840 x 2160@60Hz.

HDR
HDR Settings in Windows 11/10 system.

Steps

1.  Right-click on the desktop, and enter to Display settings.

2. Select the display/monitor.

3. Select an HDR-capable display under Rearrange your displays.

4. Select Windows HD Color settings.

5. Adjust Brightness for SDR content.
   Note

6. Windows 11/10 edition is required; always upgrade to the most updated version.

7. The below linkage is for the furthermore information from Microsoft’s official website. https://support.microsoft.com/enau/help/4040263/windows-10-hdradvanced-color-settings

Note
To switch off the HDR function, please disable the Input device and its content. Inconsistent HDR settings between the input device and monitor may cause unsatisfying images.

Power Delivery and Smart Power
You can power your compatible device with up to 96 Watts of power from this monitor.

What is it?
Smart Power is an exclusive Philips technology that provides flexible power delivery options for various devices. This is useful for recharging high- performance laptops with only one cable. With Smart Power, the monitor makes it possible to deliver up to 96W of power through the USBC port, compared to the standard 65W. To prevent damaging the device, Smart Power enables protections to limit current draw.

How to enable Smart Power?

1. Toggle to the right to enter OSD Menu Screen.
2. Toggle to the up or down to select the main menu [Setup], then toggle to the right to confirm.
3. Toggle to the up or down to turn on or off the [Smart Power].

Power through USBC port

1. Connect the device to the USBC port.
2. Turn on [Smart Power].
3. If [Smart Power] is on, and USBC is used for power, then maximum power delivery depends on the brightness value of the monitor.
4. You may adjust the brightness value manually to increase power delivery from this monitor. There are 3 power delivery levels

Note

• If [Smart Power] is on, and DFP (Downstream Facing Port) is using more than 5W, then USBC can only deliver up to 65W.
• If [Smart Power] is off, then USBC can only deliver up to 65W.

Designs to prevent Computer vision syndrome (CVS)
Philips monitor is designed to prevent eye strain caused by prolonged computer use. Follow the below instructions and use a Philips monitor to efficiently reduce fatigue and maximize working productivity.

Display Resolution input| Maximum number of external monitors that can be supported
---|---
Extend mode (DisplayPort)
3840 x 2160 @ 60Hz| 1

Appropriate environment lighting

• Adjusting the environment lighting similar to that of your screen brightness, avoiding fluorescent lighting and surfaces that don’t reflect too much light.

Display Resolution input| Link Rate*1| USB

Settings

| Maximum number of external monitors that can be supported| Display Resolution Output
---|---|---|---|---
3840 x 2160 @ 30Hz| HBR2| USB2.0| 1| 3840 x 2160 @ 30Hz
HBR3| USB2.0| 1| 3840 x 2160 @ 60Hz
3840 x 2160 @ 60Hz| HBR3| USB2.0| 1| 3840 x 2160 @ 30Hz

• Adjusting the brightness and contrast to the appropriate level.
• Good working habits:
• Excessive usage of monitors can cause eye discomfort, it’s better to take shorter breaks more often at your workstation than longer breaks and less often; for example, a 5-10 minute break after 50-60-minute continuous screen use is likely to be better than A 15-minute break every two hours.
• Looking at something varying distances after a long period of focusing on the screen.
• Gently close and roll your eyes to relax.
• Conscious blinking often while working.
• Gently stretch your neck, and slowly tilt your head forward, backward, and side for pain relief. Ideal working posture
• Reposition your screen to the appropriate height and angle according to your height.
• Choose a Philips monitor for easy-on eyes.
• Anti-glare screen: Anti-glare screen efficiently reduces annoying and distracting reflections that caused eye fatigue.
• Flicker-free technology designs to regulate brightness and reduce flicker for more comfortable viewing.
• LowBlue mode: Blue light may cause eye strains. Philips LowBlue mode allows you to set different blue light filter levels for a variety of working situations.
• EasyRead mode for a paperlike reading experience, giving a more comfortable viewing experience while dealing with long documents on the screen

Technical Specifications

1. The USB-C port USBC provides data, video transfer, and power delivery 96W (typical) up to 99W (maximum) depending on the device.
2. The USB-C port USBC2 provides upstream data transfer only.
3. The USB-C port USBC provides downstream data transfer and 15W of power.

Note

1. The data mentioned in this section is subject to change without notice. Go to www.philips.com/support to download the latest version of the leaflet.
2. The power delivery function will base on the laptop’s capability.
3. SmartUniformity and Delta E information sheets are included in the box.
4. In order to update the monitor’s firmware to the latest version, Please download the SmartControl software from the Philips website.
5. It is necessary to be connected to a network when updating the firmware on SmartControl over-the-air (OTA).

Resolution & Preset Mode
Note

1. Please notice that your display works best at the native resolution of 3840 x 2160 @ 60Hz. For best display quality, please follow this resolution recommendation. Recommended resolution HDMI 2.0/DP/USB C:3840 x 2160 @ 60Hz If your display is not on the native resolution when connecting to USB C or DP port, please adjust the resolution to the optimal state: 3840 x 2160 @60 Hz from your PC.
2. The factory default setting HDMI supports to the resolution 3840 x 2160 @ 60Hz.
3. The USB hub default setting of USB C input for this monitor is “High Data Speed”. The maximum resolution supported depends on your graphic card capability.

Power Management
If you have a VESA DPM compliance display card or software installed in your PC, the display can automatically reduce its power consumption when not in use. If input from a keyboard, mouse or other input device is detected, the display will ‘wake up’ automatically. The following table shows the power consumption and signaling of this automatic power-saving feature:

The following setup is used to measure power consumption on this display.

• Native resolution: 3840 x 2160
• Contrast: 50%
• Brightness: 70%
• Color temperature: 6500k with full white pattern

Note
This data is subject to change without notice

Technical Specifications

Picture/Display

Display Panel Type| IPS Technology
Backlight| W-LED
Panel Size| 27″ W (68.5 cm)
Aspect Ratio| 16:9
Pixel Pitch| 0.1554 (W) x 0.1554 (H) mm
Contrast ratio(typical)| 2000:1
Native Resolution| 3840 x 2160 @ 60 Hz
Maximum Resolution| 3840 x 2160 @ 60 Hz
Viewing Angle| 178° (H) / 178° (V) @ C/R > 10 (Typ.)
Picture Enhancement| SmartImage
Display Colors| 1.07B (8 bit + A-FRC)
Vertical Refresh Rate| 23 – 75 Hz
Horizontal Frequency| 30 – 140 KHz
sRGB| YES
LowBlue Mode| YES
EasyRead| YES
SmartUniformity| YES
Delta E| YES
HDR| VESA Certified DisplayHDR™ 400
Flicker Free| YES
Adaptive Sync| YES
Over-the-air firmware

update

| YES
Connectivity
Signal Input source| HDMI, DisplayPort, USBC1 (DP Alt mode)

Connectors

| 1 x HDMI 2.0 (HDCP 1.4, HDCP 2.2)

1 x DisplayPort 1.4 (HDCP 1.4, HDCP 2.2)

1 x USBC1 (upstream, HDCP 1.4, HDCP 2.2)

1 x USBC2 (upstream)

1 x USBC3 (downstream) 4 x USB-A (downstream) 1 x DisplayPort out

1 x Audio out

Sync input| Separate Sync
USB

USB Ports

| USBC1 x1 (upstream, typical PD 96W, DP Alt mode)1 USBC2 x1 (upstream, data)2

USBC3 x1 (downstream, up to 15W)3

USB-A x4 (downstream with x1 fast charge B.C 1.2)

Power Delivery

| USBC1: USB PD version 3.0, typical 96W (5V/3A, 7V/3A, 9V/3A, 10V/3A, 12V/3A, 15V/3A, 20V/4.8A)

USBC3: Power supply up to 15W (5V/3A)

USB-A: x1 fast charge B.C 1.2, up to 7.5W (5V/1.5A)

---|---
Super Speed| USB C/USB-A: USB 3.2 Gen2, 10 Gbps
Convenience
MultiView| PIP/PBP mode, 2×devices

OSD Languages

| English, German, Spanish, Greek, French, Italian, Hungarian, Dutch, Portuguese, Brasil Portuguese, Polish, Russian, Swedish, Finnish, Turkish, Czech, Ukranian, Simplified Chinese, Traditional Chinese, Japanese, Korean
Other Convenience| VESA mount (100×100mm), Kensington Lock
Plug & Play Compatibility| DDC/CI, Mac OS X, sRGB, Windows 11/10/8.1/8
Stand
Tilt| -5 / +20 degree
Swivel| -45 / +45 degree
Height adjustment| 130mm
Pivot| -90 / +90 degree
Power
Consumption| AC Input Voltage at 100VAC, 60Hz| AC Input Voltage at 115VAC, 60Hz| AC Input Voltage at 230VAC, 50Hz
Normal Operation| 26.7 W (typ.)| 26.6 W (typ.)| 26.2 W (typ.)
Sleep

(Standby mode)

| 0.5 W| 0.5 W| 0.5 W
Off mode| 0.3 W| 0.3 W| 0.3 W
Heat Dissipation*| AC Input Voltage at 100VAC, 60Hz| AC Input Voltage at 115VAC, 60Hz| AC Input Voltage at 230VAC, 50Hz
Normal Operation| 91.1 BTU/hr(typ.)| 90.8 BTU/hr(typ.)| 89.4 BTU/hr(typ.)
Sleep

(Standby mode)

| 1.71 BTU/hr| 1.71 BTU/hr| 1.71 BTU/hr
Off mode| 1.02 BTU/hr| 1.02 BTU/hr| 1.02 BTU/hr
Power LED indicator| On mode: White, Standby/Sleep mode: White (blinking)
Power Supply| External,100-240V AC, 50-60Hz

Dimensions
Product with stand (WxHxD)| 614 x 568 x 200 mm
Product without stand (WxHxD)| 614 x 355 x 38 mm
Product with packaging (WxHxD)| 780 x 420 x 161 mm
Weight

Product with stand| 5.38 kg
Product without stand| 4.05 kg
Product with packaging| 8.73 kg
Operating Condition
Temperature range (operation)| 0°C to 40 °C
Relative humidity (operation)| 20% to 80%
Atmospheric pressure (operation)| 700 to 1060hPa
Temperature range (Non-operation)| -20°C to 60°C
Relative humidity (Non-operation)| 10% to 90%
Atmospheric pressure (Non-operation)| 500 to 1060hPa
Environmental and energy
ROHS| YES
Packaging| 100% recyclable
Specific Substances| 100% PVC BFR free housing
Cabinet
Color| Black
Finish| Texture

Customer care and warranty

Philips’ Flat Panel Displays Pixel Defect Policy Philips strives to deliver the highest quality products. We use some of the industry’s most advanced manufacturing processes and practice stringent quality control. However, pixel or sub-pixel defects on the TFT Display panels used in flat panel, displays are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any display with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Display panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub-pixels on a display may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others. This policy is valid worldwide

Pixels and Sub pixels
A pixel, or picture element, is composed of three sub-pixels in the primary colors of red, green, and blue. Many pixels together form an image. When all sub-pixels of a pixel are lit, the three colored sub-pixels together appear as a single white pixel. When all are dark, the three colored sub-pixels together appear as a single black pixel. Other combinations of lit and dark sub-pixels appear as single pixels of other colors. Types of Pixel Defects Pixel and sub- pixel defects appear on the screen in different ways. There are two categories of pixel defects and several types of sub-pixel defects within each category.

Power Management Definition

VESA

Mode

| Video| H-sync| V-sync| Power Used| LED

Color

Active| ON| Yes| Yes| 26.6 W (typ.)

188.7 W (max.)

| White
Sleep (Standby mode)|

OFF

|

No

|

No

|

0.5 W (typ.)

| White (blink)
Off| OFF| –| –| 0.3 W (typ.)| OFF

Bright Dot Defects
Bright dot defects appear as pixels or sub-pixels that are always lit or ‘on’. That is, a bright dot is a sub-pixel that stands out on the screen when the display displays a dark pattern. There are types of bright dot defects.

One lit red, green or blue sub-pixel.
Two adjacent lit sub-pixels:

• Red + Blue = Purple
• Red + Green = Yellow
• Green + Blue = Cyan (Light Blue)

Three adjacent lit sub-pixels (one white pixel).
Note
A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.

Black Dot Defects
Black dot defects appear as pixels or sub-pixels that are always dark or ‘off’. That is, a dark dot is a sub-pixel that stands out on the screen when the display displays a light pattern. These are the types of black dot defects

Proximity of Pixel Defects
Because pixel and sub-pixel defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects. Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Display panel in a Philips flat panel display must have pixel or sub-pixel defects exceeding the tolerances listed in the following tables

Note
adjacent sub-pixel defects = 1 dot defect

PBP Mode

| 59.99
88.79| 2560 x 1440| 59.95
65.688| 3840 x 2160| 29.98
133.312| 3840 x 2160| 60.00

Customer Care & Warranty

For warranty coverage information and additional support requirements valid for your region, please visit www.philips.com/support website for details or contact your local Philips Customer Care Center.
For the Warranty Period please refer to Warranty Statement in Important Information Manual. For an extended warranty, if you would like to extend your general warranty period, an Out of Warranty service package is offered via our Certified Service Center. If you wish to make use of this service, please be sure to purchase the service within 30 calendar days of your original purchase date. During the extended warranty period, the service includes pickup, repair, and return service, however, the user will be responsible for all costs accrued. If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package, we will find alternative solutions for you, if possible, up to the extended warranty period you have purchased. Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number is listed below Proof of original purchase and extended warranty purchase is required.

Note
Please refer to the important information manual for the regional service hotline, which is available on the Philips website support page.

Troubleshooting & FAQs

Troubleshooting
This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact a Philips customer service representative.

Common Problems

• No Picture (Power LED not lit)
• Make sure the power cord is plugged into the power outlet and into the back of the display.
• First, ensure that the power button on the bottom of the monitor is in the OFF position, then press it to the ON position.
• No Picture (Power LED is White)
• Make sure the computer is turned on.
• Make sure the signal cable is properly connected to your computer.
• Make sure the display cable has no bent pins on the connecting side. If yes, repair or replace the cable.
• The Energy Saving feature may be activated Screen says
•  Make sure the display cable is properly connected to your computer. (Also refer to the Quick Start Guide) Check to see if the display cable has bent pins.
• Make sure the computer is turned on. Visible signs of smoke or sparks
• Do not perform any troubleshooting steps
• Disconnect the display from the mains power source immediately for safety
• Contact Philips customer service representative immediately.

Imaging Problems
The image appears blurred, indistinct or too dark

• Adjust the contrast and brightness on On-Screen Display.

• An “after-image”, “burn-in” or “ghost image” remains after the power has been turned off.

• Uninterrupted display of still or static images over an extended period may cause “burn-in”, also known as “after-imaging ” or “ghost imaging”, on your screen. “Burn-in”, “after-imaging”, or “ghost imaging” is a well-known phenomenon in LCD panel technology. In most cases,  the “Burn-in” “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.

• Always activate a moving screen saver program when you leave your display unattended.

• Always activate a periodic screen refresh the application if your LCD the display will display unchanging static content.

• Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage
  mentioned above is not covered under your warranty.

• The image appears distorted. Text is fuzzy or blurred.

• Set the PC’s display resolution to the same mode as the display’s recommended screen native resolution.

• Green, red, blue, dark, and white dots appear on the screen The remaining dots are normal characteristics of the liquid crystal used in today’s technology, Please refer to the pixel policy for more detail.

• The “power on” light is too strong and is disturbing

• You can adjust the “power on” light using the power LED Setup in OSD main Controls.

•  For further assistance, refer to the Service contact information listed in the Important information manual and contact a Philips customer service representative.

• Functionality was different according to display.

General FAQs

Q1: When I install my monitor what should I do if the screen shows ‘Cannot display this video mode’?
Ans.: Recommended resolution for this monitor 3840×2160@60Hz.

• Unplug all cables, then connect your PC to the monitor that you used previously.
•  In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the ‘Settings’ tab. Under the setting tab, in box labeled ‘desktop area’, move the sidebar to 3840×2160 pixels. Open ‘Advanced Properties’ and set the Refresh Rate to 60Hz, then click OK.
• Restart your computer and repeat step2 and 3 to verify that your PC is set at 3840×2160@60Hz.
• Shut down your computer, disconnect your old monitor and reconnect your  Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for LCD monitors?
Ans.: Recommended refresh rate in LCD monitors is 60Hz, In case of any disturbance on the screen, you can set it up to 75Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files?
Ans.:These are the driver files for your monitor. Your computer may ask you for monitor drivers (.inf and .icm files) when you first install your monitor. Follow the instructions in your user manual, monitor drivers (.inf and .icm files) will be installed automatically.

Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver and monitor together determine the available resolutions. You can select the desired resolution under Windows® Control Panel with the “Display properties”.

Q5: What if I get lost when I am making monitor adjustments via OSD?
Ans.: Simply press the button, then select ‘Reset’ to recall all of the original factory settings.

Q6: Is the LCD screen resistant to scratches?
Ans.: In general, it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied
to the panel surface side. This may affect your warranty conditions.

Q7: How should I clean the LCD surface?
Ans.: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.

Q8: Can I change the color setting of my monitor?
Ans.: Yes, you can change your color setting through OSD control as the following procedures, Press to show the OSD (On Screen Display) menu Press “Down Arrow” to select the option “Color” then press ” ” to enter color setting, there are three settings as below.

1. Color Temperature; With settings in the 6500K range the panel appears “warm, with a red-white color tone”, while a 9300K temperature yields “cool, blue-white toning”.
2. sRGB; this is a standard setting for ensuring the correct exchange of colors between different device (e.g. digital cameras, monitors, printers, scanners, etc)
3. User Define; the user can choose his/her preference color setting by adjusting red, green blue colors.

Note
A measurement of the color of light radiated by an object while it is being heated. This measurement is expressed in terms of absolute scale, (degrees Kelvin). Lower Kevin temperatures such as 2004K are red; higher temperatures
such as 9300K are blue. Neutral temperature is white, at 6504K.

Q9: Can I connect my LCD monitor to any PC, workstation or Mac?
Ans.: Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for
more information.

Q10: Are Philips LCD monitors Plug and- Play?
Ans.: Yes, the monitors are Plug-and-play compatible with Windows 11/10/8.1/8, Mac OSX.

Q11: What is Image Sticking, or Image Burn-in, or After Image, or Ghost Image in LCD panels?
Ans.: Uninterrupted display of still or static images over an extended period may cause “burn-in”, also known as “after-imaging” or “ghost imaging”, on your screen. “Burn-in”, “afterimage”, or “ghost imaging” is a a well-known phenomenon in LCD panel technology. In most cases, the “burned in” or “after- imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off. Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh the application if your LCD monitor will display unchanging static content.

Warning
Severe”burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

Q12: Why is my Display not showing sharp text, and is displaying jagged characters?
Ans.: Your LCD monitor works best at its native resolution of 3840×2160@60Hz. For best display, please use this resolution.

Q13: How to unlock/lock my hotkey?
Ans.: Please press for 10 seconds to unlock/lock the hotkey, by doing so, your monitor pops out “Attention” to show the unlock/lock status as shown below illustrators

Q14: Where can I find the Important Information manual mentioned in EDFU?
Ans.: Important Information manual can be downloaded on the Philips website support page.

Multiview FAQs
Q1: Can I enlarge the PIP sub-window?
Ans.: Yes, there are 3 sizes to select: [Small], [Middle], [Large]. You can press to enter the OSD menu. Select your preferred [PIP Size] option from the [PIP / PBP] main menu.

Q2: How to listen to Audio, independent of video?
Ans.: Normally the audio source is linked to the main picture source. If you want to change the audio source input, you can press to enter OSD menu. Select your preferred [Audio Source] option from the [Audio] main menu. Please note that the next time you turn on your display, the display will by default select the audio source you chose last time. In case you want to change it again, you need to go through the above steps to select your new preferred audio source, which then will become the “default” mode.

Q3: Why the sub-windows flicker when I enable PIP/PBP.
Ans: It’s because the sub-windows video source is interlace timing (i-timing), please change the subwindow signal source to be progressive timing (P-timing).

2023 © TOP Victory Investments Ltd. All rights reserved. This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. Specifications are subject to change without notice. Version: 27E2F7901E1T

References

• Philips Customer Service Support - Home | Philips
• Global home | Philips
• Environmental, Social and Governance (ESG) | Philips
• Philips Customer Service Support - Home | Philips
• Product registration | Philips
• HDR settings in Windows - Microsoft Support

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