Ender-3 Neo 3D Printer User Manual

: December 2, 2023
: Ender

Table of Contents

Ender-3 Neo 3D Printer
Product Information
Specifications
List of Parts
- Product Usage Instructions
1. Assemble Z-axis profiles
2. Install screen and power supply components
- FAQ
Q: Where can I download firmware upgrades for the Ender-3
Q: Are there any restrictions on the use of the Ender-3

Ender-3 Neo 3D Printer

Product Information

The Ender-3 Neo is a 3D printer designed to help you create
reality and achieve your dreams. It is equipped with advanced
features such as auxiliary leveling, auto leveling, and filament
infill. With its user-friendly interface and high precision
printing, the Ender-3 Neo is perfect for both beginners and
experienced users.

Specifications

Model: Ender-3 Neo
Modeling Dimensions: 220220250mm
Modeling Technology: FDM
Number of Nozzles: 1
Slice Thickness: 0.05mm-0.35mm
Nozzle Diameter: 0.4mm (standard)
Supported File Format: WIN/MAC/Linux
Printing Method: Fused Deposition Modeling
Supported Slicing Software: Not specified
Rated Voltage: Not specified
Rated Power: Not specified
Heated Bed Temperature: Not specified
Nozzle Temperature: Not specified
Power Loss Recovery: Yes
Auto Leveling: Yes
Language: Not specified
PC Operating Systems: Not specified
Printing Speed: 120mm/s

List of Parts

X-axis limit switch
CR-Touch
Printing platform
Storage card slot
Y-axis tensioner
Material bracket and extrusion kit
Nozzle kit
X-axis tensioner
Power switch and screen
E-axis motor
X-axis motor
Z-axis motor
Y-axis motor
Power supply module

Product Usage Instructions

1. Assemble Z-axis profiles

Make sure that the Z-axis profile is perpendicular to the
profile of the machine base. Place it in the slot of the base frame
and flush it with both left and right sides of the base profile.
Tighten the four M5 x 45 screws from the bottom upwards to secure
it.

2. Install screen and power supply components

A. Fix the power supply behind the right profile of the Z-axis.
Pre-lock it first with two M4 x 20 screws aligned with the holes,
and then tighten them to secure it.

B. Secure the display fixing plate to the base assembly using
two M5 x 8 screws.

FAQ

Q: Where can I download firmware upgrades for the Ender-3

Neo?

A: You can visit our official website at https://www.creality.com/download.
Click on “Homepage”, then “Support”, and finally “Download” to
access the required firmware for download and installation.

Q: Are there any restrictions on the use of the Ender-3

Neo?

A: Users should abide by the laws and regulations of the
corresponding country and region where the equipment is located.
The use of our products or equipment for any illegal purpose is
strictly prohibited.

CREATE REALITYACHIEVE DREAMS
Ender-3 Neo
Ender-3 Neo
3D Printer User Manual
V1.2

To Our Dear Users Thank you for choosing Creality. For your convenience, please read through this User Manual before you start and follow the instructions provided carefully. Creality is always ready to provide you with high-quality services. If you encounter any issues or have any questions when using our products, please use the contact information at the end of this manual to contact us. To further improve your user experience, you can find more about our devices via the following methods: User manual: You can find instructions and videos in the memory card provided with the printer. You can also visit our official website (https://www.creality.com) to find information regarding software, hardware, contact information, device instructions, device warranty information, and more.
Firmware Upgrade
Please visit our official website https://www.creality.com/download. Click Homepage Support Download. Download the required firmware and install it.

Instructions for Use
1 Do not use this printer by methods or operations that are not described in this manual, otherwise it may result in accidental injury or property damage. 2 Do not place this printer near flammable materials, explosive materials or high heat sources. Please place this printer in a ventilated, cool and low- dust environment. 3 Do not place this printer in a vibrating or any other unstable environment, as the printing quality will be compromised when the printer shakes. 4 Please use the filament recommended by the manufacturer, otherwise the nozzle may be clogged or the printer may be damaged. 5 Please use the power cord provided with the printer and do not use the power cord of other products. The power plug must be plugged into a three-hole socket with a ground wire. 6 Do not touch the nozzle or hotbed while the printer is in operation, otherwise you may get burned. 7 Do not wear gloves or accessories while operating the printer, otherwise the moving parts may cause accidental injury including cuts and lacerations. 8 After the printing process is complete, please use tools to clean up the filament on the nozzle while the nozzle is still hot. Do not touch the nozzle with your hands when cleaning,
otherwise your hands may get burned. 9 Please regularly clean the printer body with a dry cloth while the power is off, and wipe off dust, sticky printing materials, and foreign objects on the guide rails. 10 Children under the age of 10 must not use this printer without adult supervision in order to avoid accidental injury. 11 This printer has a safety protection mechanism. Please do not manually move the nozzle or printing platform quickly while the printer is on, otherwise the printer will automatically
power off for protection. 12 Users should abide by the laws and regulations of the corresponding country and region where the equipment is located (place of use), abide by professional ethics, and pay
attention to safety obligations. The use of our products or equipment for any illegal purpose is strictly prohibited. Our company is not responsible for the relevant legal responsibilities of any violators.

Table of Contents
About the Printer Device Specifications List of Parts Installing the 3D Printer On-screen information Auxiliary leveling Auto Leveling Filament infill Start Printing Circuit Wiring

01-01 02-02 03-04 05-12 13-13 14-14 15-15 16-17 18-19 20-20

1. About the Printer
6

1 2 3
4 5
1 X-axis limit switch 2 CR-Touch 3 Printing platform 4 Storage card slot

7 8

16

9

10 11
15

5 Y-axis tensioner 6 Mmaatteerriiaall braacrkreal nd 7 Extrusion kit
8 Nozzle kit

9 X-axis tensione 10 Psoocwkeert switch and 11 Screen
12 E-axis motor

12 13
14
13 X-axis motor 14 Z-axis motor 15 Y-axis motor 16 Power supply module

01

2. Equipment Parameters

Model Modeling Dimensions Modeling Technology Number of Nozzles Slice Thickness
Nozzle Diameter
Precision Printing Material Supported File Format Printing Method Supported Slicing Software Rated Voltage Rated Power Heated Bed Temperature Nozzle Temperature Power Loss Recovery Auto Leveling Language
PC Operating Systems Printing Speed

General Specifications Ender-3 Neo 220220250mm FDM 1 0.05mm-0.35mm
0.4mm (standard)
±0.1mm
PLA/ABS/PETG STL/OBJ/AMF TF card/USB on-line printing Creality Slicer/Cura /Repetier-Host/Simplify3D 100-120V~ 200-240V~ 50/60Hz 350W 100°C 260°C Yes Yes English// Español/ Deutsche/ Français/ P/ Português/ Italiano/ Türk
WIN/MAC/Linux 120mm/s

02

3. Parts List
Parts List 41 Screen
45 Nozzle kit
49 Material barrel

12 Base component 16 Extrusion kit 110 Material rack

23 Power supply module 27 X-axis passive
block 121 2020 profile cover

34 Z-axis passive block
38 Z-axis motor component
132 Z-axis profile (Right)

143 Z-axis profile (Left

114 Top gantry profile

125 X-axis profile

136 T-type screw rod

Note: The components above are for reference only. The actual product shall prevail.

03

3. Parts List
Tool list 17 TF Card and Card Reader
241 power cable

118 Wrench and screwdrive
212 Blade

129 Cutting plier 223 Blue clip×2

230 Nozzle Cleaner 24 Nozzle

215 Quick release claw

219

M5×8 Hexagon Socket Button Head Screw×4

313 M5 T nuts×2

246 Cable tie

227 X-axis timing belt

238 Filament

340

M4×20Hexagon Socket Head Cap Screw×2

321

M4×16Hexagon Socket Button Head Screw

(with spring washers)×4

332

M5×45Hexagon Socket Head Cap Screws

(with spring washers) ×4

334

M4×18Flat Head Socket Cap Screw×2

325

M5×25Hexagon Socket Head Cap Screws

(with spring washers)×4

Note: The components above are for reference only. The actual product shall prevail.

04

4. Install the Printer

4.1 Assemble Z-axis profiles

Make sure that the Z-axis profile is perpendicular to the profile of machine base,

143

132

placed in the slot of the base frame and flush with both left and right sides of the

base profile, and tighten the four M5 x 45 screws from the bottom upwards.

4.2 Install screen and power supply components
A. Fix the power supply behind the right profile of the Z-axis, pre-lock it first with two M4 x 20 screws aligned with the holes and then tighten to secure it.
B.Secure the display fixing plate to the base assembly using two M5 x 8 screws.

12

332

23 340

219

1

Front

05

4.Install the Printer
4.3 Install Z-axis motor component and T-type screw rod A.Insert the T-rod onto the Z-axis motor assembly and tighten to secure. B.Lock the Z-axis motor assembly to the profile using two M4 × 18 screws.
136
334
Back
4.4 Install the extrusion kit Fix the extrusion kit to the left end of the X-axis profile using two M4 x 16 screws.
125
321 16 06

4. Install the Printer
4.5 Install the X-axis timing belt Thread the X-axis timing belt through the XE-axis assembly. (As shown in the diagram below)
227

4.6 Install the nozzle kit Slide the nozzle kit into the X-axis profile.
45

4.7 Install Z-axis passive block Fix the Z-axis passive block to the right end of the X-axis profile using two M4 x 16 screws.

34
*Snap the V-wheels into the V-slot of the X-axis profile

321 * just pre-tight the screws

07

4. Install the Printer

4.8 Install X-axis passive block
A. Snap the brass sleeve on the left side of the X-axis timing belt into the extruder back support plate. B. Fix the X-axis passive block to the X-axis profile. (Be careful not to screw it down and make sure the X-axis passive block can slide along the X-axis profile.) C. After winding the X-axis timing belt around the X-axis passive block, snap the brass sleeve at its right end into the extruder back support plate. D. Push the X-axis passive block to the right to tension the X-axis timing belt to the same state as the Y-axis timing belt, then tighten the set screw on the
X-axis passive block.

StepA

StepB

27

StepC

StepD

Push to the right and tighten the retaining screws
27

08

4.Install the Printer
4.9 Install the X-axis kit and adjust tightness Fit the X-axis kit into the Z-axis profile, with the V-wheels on the left and right sides aligned with the slot in the profile and the T-rod nut aligned with the T-rod. (Note: The eccentric spacers on the left and right need to be adjusted if the left and right passive blocks cannot get in.)

Hexagonal eccentric isolation column

*Do not tighten the screws

4.10 Install the top gantry profile and profile cover A.Secure the top gantry profile to the top end of the gantry with four M5 x 25 B.Attach the profile covers to the ends of the top gantry profile. C.Tighten the two retaining screws on the Z axis passive block.

35

121

11

114

*Tighten the two retaining screws

Left
4.11 Install the material rack and barrel A.Assemble the material rack and barrel. B.Thread the two M5 x 8 screws through the material rack and then screw
on the M5 T-nuts. (Note that there is no need to screw it down) C.Finally, fix those components to the top gantry profile.
49

110

219

313

Back

09

4.Install the Printer

4.12 Equipment Wiring

6pin (4 wires)

X,E,Z-axis motor port

3pin (2 wires)

X-axis limit switch

A1.Follow the yellow label on the 6pin (4 wires) port to connect the X-axis stepper motor; A2.Follow the yellow label on the 6pin (4 wires) port to connect the E-axis stepper motor; A3.Follow the yellow label on the 6pin (4 wires) port to connect the Z-axis stepper motor; B. Follow the yellow label on the 3pin (2 wires) port to connect the X axis limit switch; C. Connect the mainboard power cable; D. Connect the display cable.

Caution

Please ensure the correct position for the power supply switch and mains before supply connection , in order to avoid damage to the device.
If the mains between 100V and 120V, please select the 115V for the power supply switch.

If the mains between 200V and 240V, please select

the 230V for the power supply switch(default is

D

230V).

Mainboard power cable
E-axis A2 C
115V 230V

Display cable
X-axis A1 B X-axis A3 Z-axis

10

4.Install the Printer
4.13 Install the Teflon Tube Quick release claw

Wire clip (blue)

23 25

11

4.Install the Printer

4.14 Adjusting pulley tightness
Check the pulley looseness before switching on the machine. X/Y/Z axis pulley adjustment: Gently turn the pulley to check whether it is idling or jammed. If this phenomenon occurs, use an open-end wrench to adjust the tightness of the hexagonal eccentric isolation column to make it rotate smoothly.

X axis

Y axis

X Z Y

Z axis 12

5. On-screen information

Displayed information

1

6

2

7

3

8

9

10

4

11

5

rabbit.gcode

12

1 Set nozzle temperature
4 Printing Speed
7 Current heated bed temperature
10 Printing time

2 Model 5 Prompt 8 Fan speed

3 Current nozzle temperature
6 Set heated bed temperature
9 Current nozzle position

11 Printing Progress

12 Press: Select OK Rotation: Toggle option/Change value

Motion

Info screen
Moving Axis Auto home/Level Bed Z offset/Motor Off

Move X/Y/Z/Extruder

Temperature Configuration
Change Filament Change TF card

Nozzle/ Bed/ Fan Speed/ Preheat PLA/ Preheat ABS
ADV.SET.
Z offset CR Touch Recovery Preheat PLA Conf / Preheat ABS Conf / Save settings / Load settings / Restore safety value Preheat PLA/ Preheat ABS/Preheat Custom

Set Home Offsets / Velocity / Acceleration / Jerk /Probe Offsets / Steps (mm) / Temperature / Fillament / Initialize settings
Reset / Self-inspection / Deploy/ Load / SW mode
Fan Speed / Nozzle / Bed/ Save settings

Print from TF card

English

About

13

6. Auxiliary leveling
6.1 Info Motion Auto Home. (Waiting for the end of the CR-Touch detection platform) Home Moving axis

Z offset
6.2 Info Motion Moving axis Move Z. (Adjust the value to 0) Home Moving axis

Moving axis

Z offset
6.3 Info Motion Z offset. Observe the distance between the nozzle and the platform, ensuring the height of the nozzle to the platform is about the thickness of a piece of A4 paper (0.08-0.1 mm).
Home Moving axis

Z offset 6.4 Info Motion Motor Off. Move the extruder above the four leveling knobs of the printing platform, and ensure that the height of the nozzle to the printing
platform is about the thickness of a piece of A4 paper (0.08-0.1 mm). If needed, repeat the adjustment 1-2 times. Moving axis

Z offset Motor Off
14

7.Auto Leveling
7.1 Info Motion Level Bed Manually return to info screen. Home Moving axis

Z offset

7.2 Info Configuration Save settings. (Save Z-axis compensation data)

CR Touch

Recovery:

ON

Preheat PLA settings

Preheat ABS settings

Save settings

Sensing point 3/16

The nozzle is too far away from the platform, and the filaments cannot stick to the platform. Filaments are extruded evenly, just sticking on the platform. The nozzle is too close to the platform, leading to insuficient filament extrusion, even scraping the platform.

15

8. Filament infill
8.1 Preheating Method 1
Method 2

: Home

16

8. Filament infill
8.2 Loading the Filament A. When you wait for the temperature to rise, hang the filament over the filament holder. B. Press the extrusion clamp and insert the filaments along the extruder hole up to the nozzle. When the temperature hits the target value, a flow of
filaments can be seen at the nozzle, meaning that the filaments have been loaded.
For smoother printing, the end of the filament should be cut as shown above.
Replacing the filament: 1. When the printer is not under work: A. Heat the nozzle to above 185°C first, wait for the filaments inside the nozzle to soften, then press the extrusion handle and pull
out the filaments quickly to prevent them from getting stuck at the heat break; B. Replace the new filaments onto the rack frame and repeat the loading procedure above. 2. When the printer is working A. Suspend printing first and, once the printer has stopped, press the extrusion handle to pull the filaments out quickly and prevent
them from getting stuck at the heat break; B. Replace the new filaments onto the rack, press the extrusion handle, insert the filaments through the extruder feed hole into the
nozzle, then push the filaments hard to squeeze out the residual filaments from the nozzle, and clean it up for printing. 17

9.Start Printing

Ender-3 Neo

Creality Slicer
9.1Download the Creality software at www.creality.com, or find it in the memory card and install it.

9.2 Select in turn Preferences Basic Select Language Close to complete the settings.

Neo
Neo
Neo

Neo

9.3 Select current model (Ender-3 Neo).

9.4 Enter Parameters Close. 18

9.Start Printing

Creality Slicer
9.5 Open the Creality 3D Slicing Software.

Load
9.6 Load (read the file).

Ender-3 Neo

9.7 Select the file.

9.8 Generate the G-code file Save it to the memory card.
The file name must only contain Latin letters and digits. Chinese characters or special symbols must not be used.

9.9 Insert the memory card Press the screen knob Select menu The file to print.
Note: For details on using the software please refer to the slicing software user manual on the memory card.

19

10.Circuit Wiring
X-Axis Motor Port

Y-Axis Motor Port

Z-Axis Motor Port

Extrusion Motor Port

TF card slot

Controllable fan port
Fuse
Power input jack

Micro USB interface

NO fan port

Cable port Cable port for heated

Filament detection port

X-axis Limit

Y-axis Limit

Z-axis Limit

20

Display port CR-touch port
Printhead thermistor interface Heated bed thermistor interface

Due to the differences between differebt machine , the physical objects and the final images can differ .The final explanation rights shall be reserved by Shenzhen Creality 3D Technology Co.,Ltd
Add:18F, JinXiuHongDu Building, Meilong Blvd., Longhua Dist., Shenzhen, China 518131 Official Website: www.creality.com Tel: +86 755-8523 4565 E-mail: info@creality.com cs@creality.com