electriQ eiQ-34SUWD144FSHQ-V3 34 Inch Curved QLED Monitor User Manual

May 15, 2024
ElectriQ

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electriQ eiQ-34SUWD144FSHQ-V3 34 Inch Curved QLED Monitor

electriQ-eiQ-34SUWD144FSHQ-V3-34-Inch-Curved-QLED-Monitor-
product

Product Information

Specifications

  • Product: 34 Inch Curved QLED Monitor eiQ-34SUWD144FSHQ-V3
  • Manufacturer: electriQ
  • Website: www.electriQ.co.uk

Product Usage Instructions

Stand Installation

  1. Open the package and gently place the monitor on a desktop or table.
  2. Remove the polyfoam and inner package bag, then fasten the stand stem and base with a screw.
  3. Press the button to remove the stand plate, fix it into the stand stem with the supplied bolts.
  4. Secure the assembled stand to the monitor and ensure it is fastened.
  5. Stand the monitor up on a flat, level surface. For safety due to weight and fragility, consider assembling with 2 people.
  6. To remove the stand, press the quick release button on the rear of the monitor.

Mount Installation

  1. Place the monitor on a desktop or table and remove any packaging or attached stand.
  2. Press the button to remove the adapter on the back of the monitor, then tighten four screws onto the mounting holes.
  3. Install the monitor on the desired wall, mount, or fixture.

Wall Mounting Notes

  • For safety, consider having 2 people assemble and professional installers for wall mounting.
  • Ensure suitable wall material and proper anchoring for mounting.
  • Avoid drilling into electrical cables, water, or gas pipes in the wall.
  • Follow instructions from the wall bracket manufacturer and use all fixing screws provided.

Frequently Asked Questions (FAQ)

  • Q: How do I adjust picture settings on the monitor?
    A: Navigate to Picture Settings in the menu options and adjust settings such as brightness, contrast, and color temperature to your preference.

  • Q: Can I wall mount the monitor alone?
    A: We recommend having professional installers for wall mounting due to weight and safety considerations. If unsure, seek professional assistance.

  • Q: What should I do if I encounter issues during setup?
    A: Refer to the troubleshooting section of the user manual for guidance. If problems persist, contact customer support for assistance.

34 INCH CURVED QLED MONITOR
eiQ-34SUWD144FSHQ-V3
Thank you for choosing electriQ
Please read the user manual before using this monitor and keep it safe for future reference
Visit www.electriQ.co.uk to view our entire range of Intelligent Electricals

SETTLING IN OK?
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WE’RE HERE TO HELP Should you have any problems or questions with your purchase, please contact a member of our customer service team.

€ 0330 390 3061 = support@electriQ.co.uk Mon- Fri | 9am to 5pm Unit J6, Lowfields Business Park, Lowfields Way, Elland West Yorkshire, HX5 9DA

SAFETY INFORMATION

  • Read these instructions – All the safety and operating instructions should be read before this product is operated.
  • Keep these instructions – The safety and operating instructions should be retained for future reference.
  • Heed all warnings – All warnings on the appliance and in the operating instructions should be adhered to.
  • Follow all instructions – All operating and usage instructions should be followed.
  • Do not use this equipment near water, or in humid environments – The appliance should not be used near water or moisture e.g. in a wet basement or near a swimming pool.
  • Clean only with a dry cloth. Do not use solvents or petroleum based fluids.
  • Do not install near any heat sources such as radiators, stoves or other apparatus (including amplifiers) that produce heat.
  • Do not tamper with the supplied plug. This plug is a BS1363 standard plug.
  • Protect the power cord from being walked on or trapped, particularly at the plug and at the point where it exits from the appliance.
  • Only use attachments/accessories specified by the manufacturer.
  • Use only with a cart, stand, tripod, bracket or table specified by the manufacturer or sold with the apparatus. When a cart or stand is used, proceed with caution when moving it to avoid any injuries or damage from it tipping over.
  • Unplug the apparatus during lightning storms or when unused for long periods of time.
  • Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as if the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus or it has been exposed to rain or moisture, it does not operate normally or has been dropped.
  • Please keep the unit in a well-ventilated environment.
  • The monitor should only be connected to a mains power supply as rated on the back of the equipment.
  • To prevent overload, do not share the same power supply socket with too many other electronic components.
  • Do not place any connecting wires where they may be stepped on or tripped over.
  • Do not place heavy items on the cable as this may cause damage.
  • When removing from a socket hold by the plug and not the wires.
  • Disconnect the power immediately and seek professional help if the plug or cable is damaged, liquid has spilt onto the set, if accidentally exposed to water or moisture, if anything accidentally penetrates the ventilation slots or if the set does not work normally.
  • Do not remove the safety covers. There are no user serviceable parts inside.
  • Although every effort is made to maintain the accuracy of the manual, due to continuous product development, some variation from the manual is possible.
  • The availability of features and settings may vary depending on the input source and method of connection.
  • The available resolutions and refresh rates may be limited by the capabilities and/or settings of the source device.
  • Do not block ventilation openings. The monitor can be placed in a cabinet but ensure at least 5cm (2″) clearance all around. Do not tap or shake the screen, this may damage internal components.
  • WARNING : To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. The apparatus shall not be exposed to dripping or splashing and objects filled with liquids, such as vases, shall not be placed on the apparatus. WARNING: The wall plug socket is used as a disconnection device and should remain readily accessible.

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PARTS LIST

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STAND INSTALLATION

  1. Open the package and take out the product with the foam still attached. Gently place it on a desktop or table.
  2. Remove the polyfoam and the inner package bag, place on a desktop or table, keep the lower foam underneath the monitor.
  3. See picture, fasten the stand stem and base with a screw.
  4. Press the button to remove the stand plate, Fix the stand plate into the stand stem with the supplied bolts. electriQ-eiQ-34SUWD144FSHQ-V3-34-Inch-Curved-QLED-Monitor- \(4\)
  5. Fix the whole assembled stand into the monitor, and check carefully to make sure it is fastened. electriQ-eiQ-34SUWD144FSHQ-V3-34-Inch-Curved-QLED-Monitor- \(5\)
  6. Hold onto the stand stem and stand the monitor up on a flat, level desktop or table.
    • Due to the heavy weight and dimensions of the LCD screens and their fragile nature, we recommend that they are unpacked and assembled by 2 people.
    • The stand can be removed from the rear of the monitor by pressing the quick release button on the rear of the monitor.

MOUNT INSTALLATION

  1. Open the package and take out the product with foam still attached Gently place it on a desktop or table. Remove the parts and the foam covering the monitor. If the monitor is already attached to the stand, remove the stand.
  2. Press the button to remove the adapter on back of monitor, then tighten the included four screws onto the mounting holes on back of monitor.electriQ-eiQ-34SUWD144FSHQ-V3-34-Inch-Curved-QLED-Monitor- \(6\)
  3. Install the monitor on the wall, mount, or fixture as desire.

WALL MOUNTING

  • The monitor is provided with mounting holes for a VESA approved wall mounting bracket (not supplied).
  • When wall mounting, the supplied extension bolts must be fitted to the rear of the monitor to allow the bracket to fix firmly to the rear of the monitor.
  • M4 x12 bolts (not supplied) should be used to attach the bracket to the extension bolts.
  • Do not use bolts longer than the size specified above for your model or damage will occur to the internal components.

NOTES:

  • Due to the heavy weight and dimensions of the LCD screens and their fragile nature, we recommend that they are unpacked and assembled by 2 people and professional installers are used to wall mount them (Wall mounting is optional). If you do not understand the instructions, or are unsure how to install this product, please contact a professional for assembly advice and assistance.
  • Careful consideration should be made regarding the location the monitor is to be wall mounted as some walls are not suitable for installation. If the monitor is to be mounted on drywall, the mount must be anchored into a wooden stud, concrete block or brick behind the drywall. Installing on drywall alone may not support the weight of the display.
  • When drilling holes, it is particularly important to take care of electrical cables, water or gas pipes in the wall. Please follow the instructions provided by the wall bracket manufacturer and ensure that all fixing screws supplied are used.
  • electriQ and its distributors and dealers are not liable or responsible for damage or injury caused by improper installation, improper use or failure to observe these safety instructions. In such cases any guarantee will expire.

CONTROL PANEL
The controls are located centrally at the base of the monitor. Pressing any button when the OSD (On screen display) is not visible will display the Quick Menu

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INPUT / OUTPUT TERMINALS

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1 Power Connector: Insert the power cable to supply power to the monitor
2 Audio Output: Insert one and of the Audio cable into the computer’s Audio

output to receive the Audio signals from your monitor.
3| DP Connector: Insert one end of the DP cable into the computer’s DP output and connect the other end to the monitor’s DP port.
4| HDMI Connector: Insert one end of the HDMI cable into a suitable HDMI source. HDMI output and connect the other end to the monitor’s HDMI port.

INITIAL SETUP

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Connect the monitor to a power outlet.

  1. Press the POWER button on the monitor or to turn it on (The indicator will be blue)
  2. Connect the relevant cable to the corresponding input on the monitor. The source will be automatically detected.

The main menu for the monitor can be accessed by selecting it within the Quick menu (See previous page). This menu is separated into the following sub menus: Game Settings, Picture Settings, Colour Settings, PIP/PBP,OSD Settings, Other Settings, details of each menu can be found in the following sections.
Within the Menu:

UP (3) and

DOWN (2)

| Press to go up and down the current menu or to adjust the selected value.
---|---
MENU (1)| Press to select the currently highlighted item / enter the submenu. Once changes have been made to a value, press to save the changes.
EXIT (4)| Press to navigate to the previous menu. When at the highest level of the Menu, press to close the Menu. After changing a value within the menu, press to cancel the change.

34SUWD144FSHQ

OSD MENU
NOTE: Due to continuous product development, the OSD menu shown may differ slightly from the product.
The screen display (OSD) menu can be used to adjust the settings of the monitor and is shown on the screen after the monitor is powered on and the M button is pressed.

  1. Press the M button to enter the OSD menu.electriQ-eiQ-34SUWD144FSHQ-V3-34-Inch-Curved-QLED-Monitor- \(11\)
  2. Use the Up and down arrows on the base of the screen to scroll through the desired functions.
    • Select your desired function, then press M to enter its sub menu.
    • Use the arrows to scroll through the various options in the sub menu.
    • Press M to confirm the setting and exit from the current sub menu.
  3. Press E on the base of the monitor to exit from the menu screen.

GAME SETTINGS

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Setting Options Description
Standard Mode On / Off Settings optimised for standard use of the monitor.
RTS/RPG Mode On / Off Settings are optimised for real time strategy and role

playing games.
FPS Arena Mode| On / Off| Settings are optimised for first person shooter games.
MOBA Arena Mode| ****

On / Off

| Settings are optimised for multiplayer online battle arena games.
Adaptive-Sync| On / Off| Helps to reduce tearing, stuttering and judder while playing fast moving games.
Shadow Balance| 0 – 100| Adjust the darkness / detail within shadows on the screen
Response Time| Off, Normal, Fast, Ultrafast| Overdrive to increase the response time of the monitor.
Refresh Rate| Off, On, Position (Top Right, Top Left, Bottom Right, Bottom Left)| Select whether to display the refresh rate on the screen and its position.
**** Game Crosshair| Off, Crosshair 1, Crosshair 2, Crosshair 3, Crosshair 4,

Crosshair 5, Crosshair 6,

| Select whether to display crosshairs on the screen and the style of the crosshairs.
Game Time| Off, 15:00, 30:00, 45:00,

60:00, Position (Top Right, Top Left, Bottom Right,

Bottom Left)

| **** Set the length of the timer and the position it is displayed on the screen.
Dynamic Brightness| Off, Normal, Expert, Elaboration| Set if the screen compensates when images are dark or bright, and to what extent.
HDR| Off, HDR Standard| Use with HDR (High dynamic range) sources to increase the range of colours / brightness shown.
MRPT| Off/On| Motion picture response time, turn on motion blur prevention.
Ambient Lighting| Off/On| Set the ambient lighting of the monitor.

PICTURE SETTINGS

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Setting Options Description
Brightness 0 – 100 Adjust the brightness of the image on the screen.
Contrast 0 – 100 Adjust the contrast of the image on the screen
**** DCR **** On / Off **** Turn DCR (Dynamic Contrast Ratio) on or off,

which may help the clarity of the image.
Contextual Model| On/Off| Select to automatically adjust the picture to suit one of the pre set modes.
Low Blue Light|
0 – 100| Set to adjust the amount of low blue light which is emitted from the monitor.
Sharpness| 0 – 5| Enhances the edges of items on screen to make them appear sharper.
Gamma| 1.8, 2.0, 2.2,2.4, 2.6, S-Curve| Change to match the gamma output of the source for better colour reproduction.
Aspect Ratio| ****

Widescreen, 4:3, 1:1, Auto

| Change the shape of the image on screen. If a non widescreen option is chosen, the sides of the screen will be black.

COLOUR SETTINGS

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Setting Options Description
Warm On / Off **** 3 different pre set colour temperatures that can be

applied to the image.
Natural| On / Off
Cool| On / Off
User 1| On (R, G, B) / Off| **** 3 separate user adjustable colour temperatures, allowing you to select the Red, Green and Blue values of the output manually
User 2| On (R, G, B) / Off
User 3| On (R, G, B) / Off
Hue| 0 – 100| Adjusts the colour of the image displayed on the screen.
Saturation| 0 – 100| Increase to make colours appear sharper, reduce to make them appear more faded.

PIP (Picture in Picture) / PBP (Picture by Picture)

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Setting Options Description

PIP/PBP

Mode

| **** Off/PIP Mode/PBP 2Win 1:1| Turn PIP/PBP on and of, and select which option is used for displaying multiple video sources.
Sub-

Signal Source

| DP1, DP 2, HDMI1, HDMI2| Select which input source is used for the second input.
Audio source| **** Auto/DP1/DP2/HDMI1/HDMI2| Select which input source is used for the audio input
PIP

Position

| TopRight/TopLeft/BottomRight/BottomLeft| Select the position of the secondary video source on the screen in PIP modes.
PIP Size| Small Medium, Large| Select the size of the secondary video source on the screen in PIP modes.
Window Swap|
On / Off| Swaps the primary and secondary sources on the screen.

OSD SETTINGS

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Setting Options Description
Language 23 Languages to select from Select which language the OSD is

displayed in
OSD Time Out| **** 5 – 60| Select how long (in seconds) the OSD is displayed when no buttons are pressed.
OSD H-

Position

| 0 – 100| Select the horizontal position of the OSD.
OSD V-

Position

| 0 – 100| Select the vertical position of the OSD.
OSD

Transparency

| 0 – 5| Select how see-through the OSD is.
Hotkey1 Setting| Brightness, Contrast, Volume, Mute, Shadow, Balance, Game Crosshair, Refresh Rate, Game Time, Contextual Model, PIP/PBP Mode, Input Signal, Dynamic Brightness,

HDR

| **** Set what menu / action is displayed when the relevant hotkey is pressed.
HotKey2 Setting
Hotkey 2 Setting
OSD

Rotation

| **** Normal, 90, 180, 270| Rotate the OSD on the screen – used if the monitor is not mounted in the unual horizontal position.
OSD Lock| On / Off| Lock the OSD to prevent unauthorised changes.

OTHER SETTINGS

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Setting Options Description
**** Input Signal Auto, DP1, DP 2, HDMI1, HDMI2 Choose the input source

which is displayed on the monitor.
Volume| 0 – 100| Adjust the volume output by the monitor
Mute| On / Off| Mute the audio output from the speakers / audio out port.
Auto Power| On / Off| Set whether the monitor will automatically turn on when a source starts to output to the monitor.
Eyeshield Remind| On / Off| Allows you to set up regular reminders to take a break from looking at the monitor to prevent eye strain.
Reset| Yes / No|
Reset the monitor back to factory settings.
Information| Input Source, Resolution, Mode, HDR Ver| Display information about the monitor.

TECHNICAL SPECIFICATION

Product Model eiQ-34SUWD144FSHQ-V3
Screen Size 34” Diagonal
Panel Type VA Panel
Aspect Ratio 21:9
Power Supply AC 100- 240 V ~ 50/60Hz, 2.0A
Power Consumption 58W (Typical)
Dimensions 808.6510.6256.0 mm
Net/Gross Weight 7.9kg / 10.4 kg

Picture

| Maximum Resolution| 3440*1440 WQHD
Brightness| 350 cd/m2
Static Contrast| 3000:1
Response time| MPRT 1MS
Viewing Angle (H/V)| 178°/178°


Terminals

| USB Input| N/A
HDMI Input| HDMI 2.0 x 2
Display Port Input| DP 1.4 x 2
Audio Output| X1
Working Temperature| 0°C ~40°C
Working Humidity| 10% ~ 85% Non-condensing

TRYING TO SERVICE THE UNIT YOURSELF IS DANGEROUS AND MAY INVALIDATE THE PRODUCTS WARRANTY. ONLY QUALIFIED PERSONNEL SHOULD SERVICE THIS APPARATUS.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

TROUBLESHOOTING

Problem Solution
No power Insert the plug securely into the power outlet.
No picture Ensure that the equipment is connected properly.

Ensure the correct input is selected.
Buttons on the monitor don’t do anything| Disconnect the power plug and then reconnect it. (The unit may not be operating

properly due to lightning, static, or other factors.)

Noise or other interference| Electronic equipment near the unit may be causing interference. Relocate the unit or move the equipment.

ENVIRONMENTAL PROTECTION
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice.

electriQ UK SUPPORT
www.electriQ.co.uk/support
If the unit fails to operate call: 0330 390 3061 or complete the online form Office hours: 9AM – 5PM Monday to Friday
www.electriQ.co.uk
Unit J6, Lowfields Business Park
Lowfields Way, Elland
West Yorkshire, HX5 9DA

References

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