veho VHS-001-SK Cave Wireless Smart Alarm Starter Kit User Manual

June 12, 2024
veho

veho VHS-001-SK Cave Wireless Smart Alarm Starter Kit User Manual
Cave Wireless Smart Alarm Starter Kit

What’s in the box

  1. Cave Smart Hub
    Before setting up your Cave system

  2. Wireless Motion Sensor
    Wireless Motion Sensor

  3. Wireless Contact Sensor

  4. Remote Control

  5. 1m Ethernet Cable

  6. Screws and fixing anchors

Before setting up your Cave system

Before setting up your Cave system please ensure that the Cave SmartHub is near to your wifi router/hub, we recommend within 10m. Also make sure that you have your router name and password available.

Downloading the App



Cave Wireless Smart Alarm Starter Kit
Please visit the Google Play or App Store on your smart device and search for “Veho Cave”, the app should be the top result, app icon shown above. Install and wait for the app to download, do not open the App at this stage.

Battery Pane
Plug Socket
Plug the hub into the mains plug socket and power on using the power switch located under the battery panel. Wait until you hear a beep (may take several minutes) whilst the hub turns on, before moving to the next step.
Open the Cave App and press ‘
Open the Cave App and press ‘Add a new device’ then click on ‘Quick Setup’. If these options do not appear please contact our technical support.
Network button
hear a beep
Press and hold the network button (also located under the battery panel) on the back of the hub for 3 seconds, until you hear a beep. Click ‘Next’
devices wifi settings
Click ‘Next’ to take you to your devices wifi settings. Connect to wifi network ‘Cave_XXXXXX’ (each hub has its own unique serial number). When connecting to the Cave SmartHub for the first time you will be asked an initial set-up password, enter ‘1234567890’. Once connected to the Cave wifi, leave your device settings and return to the Cave App.

network password
wifi network
Select either LAN or your wifi network, enter your network password. Click ‘Confirm’.
ystem will then rese
The system will then reset, this may take a few minutes. When complete the SmartHub will beep. Once connected click ‘Next’

Setup a PIN number for your ‘Cave’ system and click ‘Next’. Re-enter PIN and click ‘Confirm’.
Cave system
Next enter a name for your system, then click ‘All done!’ to start using your Cave system.

Creating a Cave account

security settings
Select top left account icon, choose ‘More security settings’.
password and click ‘Create
Select ‘Create your account’, choose a username and password and click ‘Create’

email or mobile number
We recommend you verify your email or mobile number, in order to regain access to your Cave account.

Adding users to your Cave

device with others’
Select top right settings icon, then click on ‘share this device with others’ and select their level of authorization.
generate a QR code f
This will generate a QR code for the new user to scan and be added securely. The code will be valid for 60 minutes
By scanning QR Code
Open the Cave app on the new user’s device and select ‘Add a new device’. Click ‘By scanning QR Code’ and scan the QR code.

Adding accessories to your Cave

Add Accessory
Select ‘Add Accessory’. This can be found by pressing the ‘More’ link on the main page, or in system setting. The accessories in the Starter Kit come already paired to the SmartHub.

canning QR Code’
Selec  ‘By scanning QR Code’ to use your phone camera to scan the QR code on the accessory you are adding
Accessories Management’.
Name the new security accessory. It will now be available to view/edit in ‘System Settings’ under ‘Accessories Management’.

Using the Cave App

Overview

Overview

  1. User Settings – Manage your account settings, set and change passwords etc.
  2. System & App Settings – Network settings, manage connected accessories, adjust Exit or Entry Delay, add users etc.
  3. Device List – Allows you to connect to multiple Cave systems. For example, if you have a Cave system at home and a different Cave system at work.
  4. Real-Time Status – Shows the real-time status of your Cave system and network.
  5. Event List – Lists operations made by a user or a change in status of an accessory.
  6. Shortcuts Toolbar – Arm and Disarm are fixed. Add additional shortcuts, such as Home Arm or SOS

‘Home Arm’

Home Arm’ allows you to activate only specific accessories within your Cave system, whilst others can be left inactive.

For example, by adding all contact sensors into your ‘Home Arm’ and leaving out all motion sensors the alarm will only be activated by an armed door or window being opened.
The motion sensors will not activate the alarm if they pick up movement, ideal if you have a pet.

The ‘Home Arm’ can be set from the Shortcut Menu in the App or using the ‘Cave’ remote.

Home Arm

Adding security accessories into ‘Home Arm’

Adding security
Firstly, the accessory needs to be added to your ‘Cave’ system. See ‘Adding accessories to your Cave’ pg18. Select settings icon, top right on the home page. In ‘System Settings’ scroll down to ‘Customized Rules’ and select ‘Customize Home Arm Function’

Entry/Exit delays for your Cave

Cave System
Adding a delay to your Cave System allows you to specify a period of time between the alarm being set and the system becoming active.

Other ‘Advanced Settings’

Advanced Settings
Reset your Pin number / Change network settings / Change time zone / Change duration of the alarm /Reset to default / View firmware version

Setting the App language

Setting the App language

Setting a passcode for your Cave

Setting the App language
Unlock with Touch ID
Within ‘Settings’ > ‘App Settings’ > ‘Languages & Passcodes’ > ‘App Passcode Lock’. Enable ‘Turn App Passcode On’, enter 6 digit passcode and confirm by re-entering code. Once set up the passcode can be disabled, changed or enable ‘Unlock with Touch ID’. Your passcode and password can be recovered using ‘Forgotten password?’ link.

Adding actions to the shortcut menu

To add or remove actions from the shortcuts menu select ‘More’ and click ‘Customize Toolbar.

Troubleshooting

What is required to use the Cave system?
The Cave alarm system communicates over the internet so it’s necessary that you have the following: internet router with 2.4GHz wifi IEEE 802.11 a/b/g standard, an active internet subscription and an iPhone® with iOS® 7.0 or later or an Android™ smartphone with Android™ 4.3 or later.
What is the effective distance between the SmartHub and sensors?
The maximum distance between the SmartHub and sensors is up to 180 metres in open area. This distance may be reduced by the presence of thick walls.
How many accessories can be connected to Cave?
Up to 99 separate accessories.
What area will the motion sensor cover?
The motion sensor is able to detect motion up to 9m in front of the sensor. The sensor’s field of view is 110°, it is most effective when mounted in the corner of a room.
Forgotten your password?
Use the ‘Forgot your password?’ link, and follow instructions, to recover your account details.
Will the alarm work during a power failure?
Yes, the SmartHub has a built-in rechargeable battery with enough power for approx 5-8 hours. Should the mains power fail, you will receive a notification on your phone. If you have inserted an SMS card in the SmartHub, you can also receive this notification via SMS.

Support

If you have any further questions, or need help with setting up your Veho Cave Hub, please do not hesitate to contact us via our Live Chat found on our website at:  www.veho-world.com

Cave accessories

IP Camera
Cave Wireless IP Camera VHS-002-IPC
Cave Wireless Motion Sensor
Cave Wireless Motion Sensor VHS-003-PIR
Cave Wireless Contact Sensor
Cave Wireless Contact Sensor VHS-004-CS
Customer Support

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